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also better insights into organizational processes: insights that can be used as
feedback for continuous process improvement and optimization.
8 Office System As the ground shifts under organizations in the new world of work, it only makes
Capabilities sense that the tools information workers use in their jobs should evolve to meet
new needs and provide new capabilities. The traditional authoring, analysis and
communications tools remain relevant, but are no longer “good enough” on their
own to enable information workers to maximize their contributions or adapt to the
onslaught of new data.
Already, information work solutions are becoming more deeply integrated with
network infrastructure, better able to support critical capabilities like information
rights management, and expanding to provide richer communication and
collaboration channels for teams and organizations. Looking ahead to the next
few years, we see opportunity in organizations of all sizes to maximize employee
and workgroup impact, connect effectively with customers and partners, enable
informed and timely decision making, and manage and protect information in
today’s corporate environment. Microsoft is focusing on five major areas to
provide workers and organizations with the means to compete and win in an
environment of accelerated change.
Key points:
• Three big organization-wide areas of investment: Enterprise Content
Management, Communication and Collaboration and Business
Intelligence
• We see benefits of the integration of capabilities of these markets
and the market convergence happening around these
• One of the keys to get full value of these capabilities is the individual
– where customers have failed to get full benefits from these types of
systems is tied to getting users to adopt the usage and business
process changes.
• Underlying this is the ability to build and extend solutions and
fundamental elements of manageability, reliability and security
Key take-aways
• Enterprise focus with emphasis on empowering the individual
• Taking an end-to-end solution view from individuals working in
familiar Office programs to enterprise servers providing capabilities
to address organizational needs to “cloud services” providing
capabilities or assistance to users.
• Long-term commitment – not a one release focus
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customers.
Business Intelligence
Objective:
Improve business insight
Emphasize:
We will make it easy to find, analyze and use the expertise and data hidden within
an organization and its business systems to make better informed decisions
personally and within a team.
Fundamentals
Objective:
Make it secure, reliable and easier to deploy
Emphasize
We have made great strides in the last few years on the security, reliability, and
deployment of Office, and we will continue to invest in these fundamentals.
We are making investments in establishing a digital connection with customers,
making deployment and patching simpler and providing software that is secure by
design and by default.
2007 Microsoft Office suites will support Windows XP SP1+ for clients and
Windows Server 2003 & SQL 2000 and later for servers.
9 Individual Impact • Office 2003 delivered major advances in the area of personal productivity,
especially around email management and note taking.
• Microsoft is investing heavily in increasing employee self-sufficiency and
effectiveness through modern tools and work products.
• We will first take a look at what we are doing to improve usability with the
new results-oriented users interface.
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NOTE: The ability to access SharePoint sites offline with Outlook requires
Windows SharePoint Services 3.0 – this will be available as a free download
to all Windows Server 2003 users at Office 12 GA
• “Outlook 2007 calendar and To-Do Bar can also display assignments from
Microsoft Office Project 2007, which enables easy time and status reporting
from this familiar interface.”
Create and interact with charts the same way, regardless of the application you
are using, because Excel 2007’s charting engine is shared across 2007 Microsoft
Office system.
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a later date
Select slides from multiple presentations to send to others or reuse in a new
presentation
When a slide that you have inserted from another presentation changes, you are
prompted to update your presentation with the latest changes
Send to PowerPoint
Slide Thumbnails
Usage tracking
16 Results Oriented We have been studying the usability of our products intensively for years:
user interface
• Since Office97, we have engaged 5000+ people in evaluating the
usability of Office
• If you wanted to watch the tapes of every usability lab study we’ve
done on Office2000, XP, and 2003, it would take you over 3 years
• For Office2003 alone, we spent 3500+ hours observing people use
our software in their workplaces and in our labs
• If printed, the reports written describing how users will perform with
Office2003 would cover 103 football fields.
Chief conclusions:
The existing system of using menus, toolbars and task panes to organize and
present program features and commands no longer works as well as it needs to
for programs like Word, Excel, PowerPoint and Access. These applications are
large, feature rich and are used for a wide variety of purposes by everyone from
middle schools students, to grandparents to business people and other
professionals.
We can see this in our testing and we see it in other places as well:
Users consistently request features that are already in the products – features are
too hard to find.
Word 1.0 had about 100 commands, Word 2003 has over 2003 – too many to sort
through when you make them all available at the same time
We made some minor advances in Office 2003 with the reading pane, expanded
use of task Panes. And we invested in Office Online to provide a continually
improvable help system in conjunction with Content Watson (help user feedback
system)
Our design goal with the new User interface is simple – make it easier for users to
find and use the right command to get the results they want. We want to make
Office easier to use.
Contextual tabs contain features and commands that are only applicable when
certain objects are selected for editing. In this screen shot you see an “IGX”
graphic that has been selected for editing. The “IGX Graphic Tools” Contextual
tab appears and alerts the user that a specialized set of commands are available
for working on that object. The great thing here is that the user does not have to
go looking for those commands, they are presented when they are needed.
Most objects in the Office applications have “contextual tabs” associated with
them e.g., tables, pictures, charts, shapes, text boxes etc.
Something else to note about this slide is that the Tabs displayed on the “ribbon”
are not exactly the same as the Tabs you just saw in Word. This goes back to
how we organized the commands in the new UI. The activities users undertake in
PowerPoint are different than in Word and so we grouped commands in the way
that made most sense for those activities. Again this is part of making it easier to
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find commands.
Galleries appear throughout every application. For many users they will reduce the
need to interact with dialog boxes. But the dialog boxes are all still there, because
some users appreciate the fine level of control dialog boxes give over how many
features work. They are now actually easier to access. Note the “Picture Positions
Options” text at the bottom of the gallery – clicking on this will bring up the dialog box
for adjusting the positioning and text wrapping features.
The combination of the new UI and new capabilities make it easier for users to
produce excellent results with a minimum of effort.
We are continue this level of research into the usability of the new UI as we wrap
up development and move into beta testing. The learnings we derive from this
research will guide us in making adjustments and developing training and other
materials to help our customers make the transition to the new UI.
It is worth noting that at last tally about 80% of users that have tested the new UI
in our usability labs believe they will be more productive once they have gotten
comfortable with the new UI. (as of 10/11/05)
Specific content is being developed for Office Online to introduce users to the
new UI. We will start making online training available at our first beta release.
Because this content is connected to our Content Watson system we will be able
to assess how effective it is and incorporate feedback into improving it.
We are producing materials that will make it easier for in-house training
organizations to produce customized courseware. This will be delivered as a set
of PowerPoint templates.
Finally it is important to note that 2007 Office has been designed so that existing
add-ins will continue to function normally. Toolbars and menus added by the
add-ins will appear under a separate “Add-in” tab that is displayed when an add-
in is detected.
Extensibility
The new UI is designed to enable add-in developers, whether in house or third-
party to fully integrate their applications into the new UI. They can add their own
tabs, add commands to existing tabs or add addition groups of commands to
existing tabs. They can even create their own galleries.
We welcome your feedback about how we can help your users make the
transition to the new UI.
23 ECM
• The sheer volume of electronic content in organizations has created a need
for better ways of creating, managing and auditing information in order to
improve information worker productivity and reduce litigation risk caused by
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unmanaged content
• Several compliance regulations like SOX, HIPAA etc. require that an
organization keeps it’s records for a specified period of time.
• Office 2003 delivered some key capabilities that begin addressing these
issues, especially through document libraries and integration with
Information Rights Management.
30 C and C • On going business trends and technology challenges demand better (and
better integrated) communication and collaboration tools that are easier to
use and manage.
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• Office 2003 delivered some key capabilities that begin to address these
issues, especially through presence and self-service team sites.
• 2007 Office system builds on Office 2003 by delivering richer functionality
and tighter integration that support new scenarios within teams and across
organizations.
• Integrated Teaming and Communication is about richer, easier
communication and working more effectively in teams of all kinds.
35 Business • Making the most of information locked in documents, people and line of
Intelligence business applications is critical to finding insight for better decision making
and honing a competitive edge
• Office 2003 delivered some key capabilities that begin to address these
issues, around insight through analysis with Excel, getting to business data
through integration with LOB applications in SharePoint Portal Server, and
by enabling finding people as part of search.
• 2007 Office builds on Office 2003 by bringing business data and analysis to
the whole organization and connecting them with business applications and
data.
• Knowledge Discovery and Insight is about making information expertise and
business data available to more people within organizations.
• Project Server 2003 gave web access to KPIs to enable managers and
executives to make better decisions on resources and project investments.
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36 Business Improve Business Insight
Intelligence Broaden access to and usability of business data and applications through the
business data catalog, report center and dashboard center – make BI
assessable to more people
Use new visualization and data exploration capabilities in Office 12 to
understand patterns and trends in business data to develop greater insight
Find critical business information and expertise regardless of its location through
enhanced search and social networking capabilities
They can also create new reports in either Excel or SQL reporting services
and make these available for their teams or organizations. Organizational
data sources are managed through the new Data Source Library that makes
it easy to manage access and connection to key organizational data with
central control and user adoption.
As with the reports, these dashboards will also be available from their
personalized My Sites.
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Intelligence
44 Business LOB Integration
Intelligence New 2007 Office System capabilities and solution offerings make Microsoft
Office the primary user experience for working with business information and
participating in business processes.
For example
To picture how this functionality can be categorized I would like to point out
the graphic on the right hand side. If you look at the stack there is existing
SAP functionality (ESS/MSS) in the bottom layer, which cover the as of today
available scenarios. Through the addition of the Microsoft Office functionality
we now able to deliver new scenarios based on both foundation layers, SAP
business functionality + Microsoft Office productivity functionality.
45 Fundamentals Microsoft has heard customer concerns about evolving security threats,
privacy, and patching pain. We are making significant investments to
address these in 2007 Office system.
We have not forgotten the fundamentals. In fact we are making sure that we
build them into our internal development processes and build them into
(throughout) the software.
Office 2003 made significant progress on some of these issues, especially in
email security, error reporting, and auto/data recovery.
Microsoft has changed how we build software, and the results are significant.
Our new processes are aimed at making sure that our software is more
secure before it ships and secure by default (settings) when it is installed.
We are investing in making patching and deployment simpler and more
consistent.
We are using real-time feedback technology to make valuable improvements
in quality on an on-going basis to both our application code and our online
help content.
Office 12 will not require Vista.
48 Feedback from
Beta 1 Reviews
49 2007 Microsoft Office Standard 2007 will continue to empower customers to effectively
Office Suites manage e-mail and easily create great-looking documents, spreadsheets
and presentations. Office Standard 2007 will make it easier for people to get
things done, with improved menus and tools including enhanced graphics
and formatting capabilities, new time-management tools as well as greater
reliability and enhanced security.
Office Professional Plus 2007, the new name for an updated release of
Microsoft Office Professional Enterprise Edition 2003, will deliver a powerful
set of tools designed to help people and organizations work more efficiently
with information. Through integration with new Microsoft Office SharePoint®
Server 2007 and Microsoft Windows® SharePoint Services capabilities,
Office Professional Plus 2007 will offer advances in teamwork solutions.
Building on the strengths of Microsoft Office Professional Plus 2007, the new
Office Enterprise 2007 suite will help teams share information easily and
more securely across geographic and organizational boundaries, whether
information workers are online or offline.
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Customers with active Software Assurance or EA in place will receive:
Office Standard 2003 ◊ Office Standard 2007
Office Professional 2003 ◊ Office Professional Plus 2007
Customers with active Software Assurance or EA in place will have the
following step-up options:
Office Standard 2003 ◊ can purchase step up to ◊ Office Professional Plus
2007
Office Standard 2003 ◊ can purchase step up to ◊ Office Enterprise 2007
Office Professional Plus 2007 ◊ can purchase step up to ◊ Office Enterprise
2007
These customers will have the option to purchase these step-ups once the
2007 Office System products become available on the volume licensing price
lists.
50 2007 Microsoft Some of the 2007 Microsoft Office Servers will require two levels of client
Office Servers access licenses in order to take advantage of all of the features and
capabilities, while others will only require one as had previously been the
case. In some instances, as will Office Groove Server, there are no client
access license requirements. The terms Base CAL and Additive CAL are
descriptive only, not the product names. Client access licenses will continue
to be available in ether per user or per device options.
51 2007 Office To Meet The Organizational Needs For The New World Of Work
System
Capabilities As the ground shifts under organizations in the new world of work, it only
makes sense that the tools information workers use in their jobs should
evolve to meet new needs and provide new capabilities. The traditional
authoring, analysis and communications tools remain relevant, but are no
longer “good enough” on their own to enable information workers to
maximize their contributions or adapt to the onslaught of new data.
Already, information work solutions are becoming more deeply integrated
with network infrastructure, better able to support critical capabilities like
information rights management, and expanding to provide richer
communication and collaboration channels for teams and organizations.
Looking ahead to the next few years, we see opportunity in organizations of
all sizes to maximize employee and workgroup impact, connect effectively
with customers and partners, enable informed and timely decision making,
and manage and protect information in today’s corporate environment.
Microsoft is focusing on five major areas to provide workers and
organizations with the means to compete and win in an environment of
accelerated change.
Key points:
• Three big organization-wide areas of investment: Enterprise Content
Management, Communication and Collaboration and Business
Intelligence
• We see benefits of the integration of capabilities of these markets
and the market convergence happening around these
• One of the keys to get full value of these capabilities is the individual
– where customers have failed to get full benefits from these types of
systems is tied to getting users to adopt the usage and business
process changes.
• Underlying this is the ability to build and extend solutions and
fundamental elements of manageability, reliability and security
16
Key take-aways
• Enterprise focus with emphasis on empowering the individual
• Taking an end-to-end solution view from individuals working in
familiar Office programs to enterprise servers providing capabilities
to address organizational needs to “cloud services” providing
capabilities or assistance to users.
• Long-term commitment – not a one release focus
Business Intelligence
Objective:
Improve business insight
Emphasize:
We will make it easy to find, analyze and use the expertise and data hidden
within an organization and its business systems to make better informed
decisions personally and within a team.
Fundamentals
Objective:
Make it secure, reliable and easier to deploy
Emphasize
We have made great strides in the last few years on the security, reliability,
16
and deployment of Office, and we will continue to invest in these
fundamentals.
We are making investments in establishing a digital connection with
customers, making deployment and patching simpler and providing software
that is secure by design and by default.
2007 Microsoft Office suites will support Windows XP SP2 for clients and
Windows Server 2003 & SQL 2000 and later for servers.
16