1 A STUDY ON THE EFFECTIVENESS OF TRAINING PROGRAMME OF THE ORIENTAL INSURANCE COMPANY LIMITED CONDUCTED FOR THEIR EMPLOYEES IN CONNECTION

WITH THEIR BUSINESS PROCESS RE-ENGINEERING (NAYEE DISHA) QUESTIONNAIRE 1. 2. 3. 4. 5. 6. Name: Designation : a) Senior Assistant b) Steno c) Assistant d) Record clerk Age: a) Up to 30 years b) 31-40 years c) 41-50 years d) 51-60 years Sex: a) Male b) Female Department: a) Under writing b) claims c) Personnel d) Accounts e) others Years of Experience: a) up to 5 years b) 6-10 years c) 11-15 years d) 16-20 years e) 21-25 years f) above 25 7. Academic qualification: a) Up to SSLC b) Plus Two c) Graduate d) PG e) Professional qualification (specify) 8. 9. Insurance qualification : a) Licentiate b) Associate c) Fellow d) Nil Do you feel that the present Nyeedisha training was required ?

Yes 10.

No

Cant say

Which kind of training did your company provide during this training?

Technical 11

Behavioral

Combined

Do you think this training programme helped you to improve your efficiency in your office work?

Yes

No

Cant say

2 12. Do you think this training programme fulfilled its objectives? Yes 13. No Cant say

Whether this training programme helped the organisations BPR objectives?

Yes 14.

No

Cant say

Whether the training succeeded in preparing the employees to be effective in the present and future competitive business environment?

Yes 15.

No

Cant say

After the training, does the management expect you to apply the newly acquired knowledge gained to your present job? yes No cant say

16.

Has this training helped you to understand the new methods and practices? Yes No Cant say

17.

What is the extent to which the training was able to bring positive behavioral and attitudinal changes in you?

Very good 18.

Good

Satisfactory

Are you satisfied with the quality of the training imparted to you?

Highly satisfied

Satisfied

Not satisfied

3 19. What is your opinion about the atmosphere of the training centre?

Very good Good 20.

Satisfactory

Whether the training design, methods and implementation were done appropriately?

Very good Good 21.

Satisfactory

How do you rate this training programme compared to earlier training programmes?

Very good Good 22.

Satisfactory

What should be the required duration of the training programme conducted by the training centre?

One day Two days More than two days 23. Do you prefer Internal faculities or external faculities?

Internal 24.

External

Either

Both

Do you believe that training is an important tool of Employees development?

Strongly agree

Agree

Neutral

Disagree

Strongly Disagree

4 25 Do you think that training as employee development tool must be taken seriously across the organisation?

Strongly agree 26.

Agree

Neutral

Disagree

Strongly Disagree

Do you think that the present level of training activities are adequate?

Strongly agree 27

Agree

Neutral

Disagree

Strongly Disagree

Do you agree that the methodology followed to assess the training programme is adequate?

Strongly agree 28

Agree

Neutral

Disagree

Strongly Disagree

Do you feel that training programme attended by you will improve your skills

Strongly agree Agree 29

Neutral

Disagree

Strongly Disagree

Do you agree that the present system of training need assessment is a fool proof one?

Strongly agree

Agree

Neutral

Disagree

Strongly Disagree