AMERICAN INTERNATIONAL UNIVERSITY - BANGLADESH Dhaka, Bangladesh

Faculty of Business Administration Department of Operations Management CS/CSE/EEE Program

COURSE OUTLINE Course No. Nature Credit Class Hours Consultatio n Faculty Office : MGT 3202 : Core Course :3 : ST 5:00 PM - 6:30 PM : See TSF for available hours : Khorshed Ahmed Talukdar : Level # 5, Campus # 1 Title Term Section Class Venue Office Hours Phone E-mail : Engineering Management : Fall 2011 / 2012 :B : Room # 7093, Campus # 7 : See TSF for available hours : 8820865, 9890804, 9894641 Ext - 129 : khorshed@aiub.edu

Course Description The purpose of this course is to acquaint engineering and science students with certain management principles and techniques having applications in engineering and scientific fields. Topics covered are principles and functions of management, managerial work roles, functions of organizations, finance, product development, operations management, quality, project planning and management, human resources management, operations research and engineering management in practice. Course Objectives At the end of the course, the students should be able:

A. To understand managerial challenges of the changing world, management functions,

management involvement to get competitive advantages.

B. To find and analyze environmental forces that influences organization and to know how to C. D. E. F. G.
H. I. Text

respond/adapt to the environments. To know all about decision making and to understand how to use tools and techniques to take creative decisions. To understand planning, planning processes and strategic planning and to know how companies can achieve competitive advantages through good planning and good strategy. To know all about organization structure and to construct good organizations structure to execute plan and to achieve organizational goals. To know how to manage human resources to gain competitive advantages. To understand all about leadership and know how a good leader can motivate to achieve organizational goals. To know how to supervise, monitor and work as per plans and to control the execution of the plans. To understand all about team, change management and international business.

1. Bateman & Snell, Management The New Competitive Landscape, 6th edition. McGraw-Hill. 2. Stevenson, William J., Operations Management, 8th edition, McGraw-Hill. Reference

1. Kast & Rosenzweig, Organization & Management, 6th edition 2. Koontz, Management, 8th edition 3. Adam & Ebert, Production and Operations Management, 6th edition, Prentice Hall
Lecturer Schedule and Topics Time Class 1 , 2 & 3 Topics & Subtopics Course Overview/Introduction to Management - Course Introduction - Introduction to Management: Definition, Competitive advantages, Managerial function, Level of management, etc - Forecasting Environment - Environment that influences organizations: macro and competitive environment; scanning, analyzing and responding to environment Decision Making - Decision and Decision making: managerial decisions and stages of decision making; barriers to decision making; group decision making. Decision Making Tools - Formulation of decision problem - Graphical presentation - Linear Programming - Financial analysis: NPV, IRR, etc. Planning & Organizing - Planning and Planning Process, Level of Planning - Strategic Management: strategic planning, strategic planning process, SWOT analysis, BCG matrix - Organizing: vertical & horizontal structure; common types of structures; organizational integration. Specific Objective(s) To develop an overall idea of fundamental of management and to generate knowledge on Forecasting. Suggested Activiti es Reading Chapter # 1 of the text # 1 and chapter # 3 of the text # 2 and handout Reading Chapter # 2 of the text # 1 and handout Assignment Reading Chapter # 3 of the text # 1 and handout Assignment Reading Chapter # 6 of the text # 2 and handout Assignment Teaching Strate gies Lecture Multimedia

Class 4&5

To know the influencing factors of business and to develop knowledge on how to analyze them. To know how to make rational decision and to know the process of making decision in group. To generate knowledge on how to use tool/technique in the decision making process.

Lecture presentatio n

Class 6&7

Lecture presentatio n Group discussion Lecture presentatio n Group discussion

Class 8&9

Class 10 & 1 1

Student will know the steps of planning, Strategic planning with tactical and operational planning and strategy formulation by analyzing environment. They will also know different types of organization, organization and responsibility, decentralization, etc. To know how to manage human resources and its functions. To also

Reading Chapter # 4 & 8 of the text # 1 Assignment

Lecture presentatio n Group discussion

Class 12 & 1 3

Managing Human Resources, Leading & Controlling - HRM: human resource planning process; strategic

Reading Chapter # 10, 12 &16 of the text

Lecture presentatio n Group

Time

Topics & Subtopics HRM; HR forecasting and staffing, labor relation Leadership: vision, leading and understanding leadership; types of leadership Controlling: control cycles, devices; monitoring and learning; reporting and changing

Specific Objective(s) know the leadership and its function. To know how to control the execution of management planning.

Suggested Activiti es # 1 and handout Assignment

Teaching Strate gies discussion

Class 14

Review

Class discussion Mid Term Exam

Lecture presentatio n Lecture presentatio n Group discussion

Class 17 & 1 8

Inventory Management - Capacity Planning - Inventory models and inventory control

Class 19 & 20

Class 21, 2 2 & 2 3 Class 24 & 2 5

Quality Control and Management - Quality system - Quality Management and Assurance - Quality tools - Inspection Statistical Quality Control Scheduling & Project Management - Scheduling Operations - Project and Scheduling - Network diagram: CPM/PERT

The students will learn the techniques of optimization of the resources available in enterprises. And the students will learn how to determine the order quantity for raw materials. Understanding quality as a competitive advantage and Employing quality control tools. To develop knowledge on project management, especially on scheduling of project. To know how to minimize transportation cost of products and how to select location of production, and to develop system for fine service. To develop knowledge on queue management and derive their impact

Reading chapter # 11 & 13 of the text # 2 and handout Assignment

Reading chapter # 9 & 10 of the text # 2 and handout Assignment Reading chapter # 13 & 17 of the text # 2 and handout Assignment Reading chapter # 8 of the text # 2 and handout Assignment

Lecture presentatio n Group discussion Industrial Visit Lecture presentatio n Group discussion

Transportation Model - Transportation Models & Cost: Location Decision

Lecture presentatio n Group discussion

Class 26 & 2 7

Queuing Theory Definition, Characteristics, Discipline

Reading chapter # 18 of text # 2

Lecture presentati on

Time

Topics & Subtopics

Specific Objective(s) on business.

Suggested Activiti es

Teaching Strate gies

Class 28 & 2 9

Supply Chain Management Needs, Benefits and Elements of Supply Chain Management - Logistics; - Creating an effective Supply Chain Review

To develop knowledge on supply chain management system and its application on business

Reading chapter # 16 of the text # 2 and handout Class discussion

Lecture presentatio n Group discussion Lecture presentati on

Class 30

Final Exam

Grading Mid term Class Attendance / Class Participation 10% Quizzes 20% Mid-term Exam 70% Final Class Attendance / Class Participation 10% Quizzes 30% Final Exam

70%

Mid term will carry 40% and Final will carry 60%.
Instructions

Each student will be graded according to the grading policy. If any student fails to attend 20 % of the class will not get any marks for attendance. Every student should be in the class on time and with proper attire. There will be some assignments for students. No copying is allowed for assignments. If anyone is found to do copying then his assignment will be cancelled and graded zero. Students are advised to come for consultancy regularly. Frequent counseling will enable the student to overcome his/her problems easily.