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Leadership
Leadership has been described as the process of social influence in which one person can enlist the aid and support of others in the accomplishment of a common task. Definitions more inclusive of followers have also emerged. Alan Keith of Genentech states that, "Leadership is ultimately about creating a way for people to contribute to making something extraordinary happen. Effective leadership is the ability to successfully integrate and maximize available resources within the internal and external environment for the attainment of organizational or societal goals.
Fig No 1.1
Definition of Leadership
The meaning of a message is the change which it produces in the image. Leadership is a process by which a person influences others to accomplish an objective and directs the organization in a way that makes it more cohesive and coherent. Leadership is a process whereby an individual influences a group of individuals to achieve a common goal. Leaders carry out this process by applying their leadership knowledge and skills. This is called Process Leadership. However, we know that we have traits that can influence our actions. This is called Trait Leadership, in that it was once common to believe that leaders were born rather than made. These two leadership types are shown in the chart. While leadership is learned, the skills and knowledge processed by the leader can be influenced by his or hers attributes or traits, such as beliefs, values, ethics, and character. Knowledge and skills contribute directly to the process of leadership, while the other attributes give the leader certain characteristics that make him or her unique.
Traits of a Leader
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Honest Display sincerity, integrity, and candor in all your actions. Deceptive
behavior will not inspire trust.
Competent Base your actions on reason and moral principles. Do not make
decisions based on childlike emotional desires or feelings.
Forward-looking set goals and have a vision of the future. The vision must
be owned throughout the organization. Effective leaders envision what they want and how to get it. They habitually pick priorities stemming from their basic values.
o o
justice. Display empathy by being sensitive to the feelings, values, interests, and well-being of others.
o o
Broad-minded Seek out diversity. Courageous Have the perseverance to accomplish a goal, regardless of the
seemingly insurmountable obstacles. Display a confident calmness when under stress.
PROCESS OF LEADERSHIP
Fig No 1.2
Leader
You must have an honest understanding of who you are, what you know, and what you can do. Also, note that it is the followers, not the leader or someone else who determines if the leader is successful. If they do not trust or lack confidence in their leader, then they will be uninspired. To be successful you have to convince your followers, not yourself or your superiors, that you are worthy of being followed.
Followers
Different people require different styles of leadership. For example, a new hire requires more supervision than an experienced employee. A person who lacks motivation requires a different approach than one with a high degree of motivation. You must know your people! The fundamental starting point is having a good understanding of human nature, such as needs, emotions, and motivation. You must come to know your employees' be, know, and do attributes.
Communication
You lead through two-way communication. Much of it is nonverbal. For instance, when you set the example, that communicates to your people that you would not ask them to perform anything that you would not be willing to do. What and how you communicate either builds or harms the relationship between you and your employees.
Situations
All situations are different. What you do in one situation will not always work in another. You must use your judgment to decide the best course of action and the leadership style needed for each situation. For example, you may need to confront an employee for inappropriate behavior, but if the confrontation is too late or too early, too harsh or too weak, then the results may prove ineffective.
Boss or Leader?
Although your position as a manager, supervisor, lead, etc. gives you the authority to accomplish certain tasks and objectives in the organization (called Assigned Leadership), this power does not make you a leader, it simply makes you the boss. Leadership differs in that it makes the followers want to achieve high goals (called Emergent Leadership), rather than simply bossing people around. Thus you get Assigned Leadership by your position and you display Emergent Leadership by influencing people to do great things.
Fig no - 1.4
Total Leadership
What makes a person want to follow a leader? People want to be guided by those they respect and who have a clear sense of direction. To gain respect, they must be ethical. A sense of direction is achieved by conveying a strong vision of the future. When a person is deciding if she respects you as a leader, she does not think about your attributes, rather, she observes what you do so that she can know who you really are. She uses this observation to tell if you are an honorable and trusted leader or a self-serving person who misuses authority to look good and get promoted. Self-serving leaders are not as effective because their employees only obey them, not follow them. They succeed in many areas because they present a good image to their seniors at the expense of their workers.
Be Know Do
The basis of good leadership is honorable character and selfless service to your organization. In your employees' eyes, your leadership is everything you do that effects the organization's objectives and their well-being. Respected leaders concentrate on:
o o o
what they are [be] (such as beliefs and character) what they know (such as job, tasks, and human nature) what they do (such as implementing, motivating, and providing direction). What makes a person want to follow a leader? People want to be guided by those they respect and who have a clear sense of direction. To gain respect, they must be ethical. A sense of direction is achieved by conveying a strong vision of the future.
Trust and confidence in top leadership was the single most reliable predictor of employee satisfaction in an organization.
Effective communication by leadership in three critical areas was the key to winning organizational trust and confidence: 1. 2. Helping employees understand the company's overall business strategy. Helping employees understand how they contribute to achieving key business objectives.
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3.
Sharing information with employees on both how the company is doing and how an employee's own division is doing relative to strategic business objectives.
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Theories of Leadership
New methods and measurements were developed after these influential reviews that would ultimately reestablish the theories as a viable approach to the study of leadership.
1. 2. 3. 4. 5. 6.
Trait Theory Behavioral and Style theories. Situational and contingency theories. Functional Theories. Transaction and Transformation Theories. Neo-Emergent Theories.
1.
Trait Theory: - New methods and measurements were developed after these
influential reviews that would ultimately reestablish the trait theory as a viable approach to the study of leadership.
Leadership researchers revealed the following significant between leadership and such individual traits as :
relationship exits
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2.
3.
4.
5.
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his lead to accomplish a predetermined goal in exchange for something else. Power is given to the leader to evaluate, correct and train subordinates when productivity is not up to the desired level and reward effectiveness when expected outcome is reached. The transformational leader motivates its team to be effective and efficient. Communication is the base for goal achievement focusing the group on the final desired outcome or goal attainment. This leader is highly visible and uses chain of command to get the job done. Transformational leaders focus on the big picture, needing to be surrounded by people who take care of the details. The leader is always looking for ideas that move the organization to reach the company's vision.
6.
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Styles of Leadership:Leadership style refers to a leader's behavior. It is the result of the philosophy, personality and experience of the leader.
There are 4 Styles of Leadership:1. Autocratic/Authoritarian Style 2. Participative/Democratic Style 3. Laissez-faire/Free Reign Style 4. Narcissistic leadership
3. Laissez-faire/Free Reign Style: - A free-rein leader does not lead, but leaves
the group entirely to itself as shown; such a leader allows maximum freedom to subordinates, i.e., they are given a free hand in deciding their own policies and methods. Different situations call for different leadership styles. In an emergency
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when there is little time to converge on an agreement and where a designated authority has significantly more experience or expertise than the rest of the team, an autocratic leadership style may be most effective; however, in a highly motivated and aligned team with a homogeneous level of expertise, a more democratic or laissezfaire style may be more effective. The style adopted should be the one that most effectively achieves the objectives of the group while balancing the interests of its individual members.
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Principles of Leadership
To help you be, know, and do, follow these eleven principles of leadership. The later chapters in this Leadership guide expand on these principles and provide tools for implementing them:
2. Be technically proficient - As a leader, you must know your job and have a
solid familiarity with your employees' tasks.
4. Make sound and timely decisions - Use good problem solving, decision
making, and planning tools.
5. Set the example - Be a good role model for your employees. They must not
only hear what they are expected to do, but also see. We must become the change we want to see - Mahatma Gandhi
6. Know your people and look out for their well-being - Know human
nature and the importance of sincerely caring for your workers.
7. Keep your workers informed - Know how to communicate with not only
them, but also seniors and other key people.
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9. Ensure that tasks are understood, supervised, and accomplished Communication is the key to this responsibility.
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2. Passion.
taskmaster. Or a government employee Passion drives a lot, and you can inspire so much in others through your own passion and enthusiasm. That doesnt mean you have to be constantly cheery, it means youve got to believe in what youre doing and what your company is doing.
3. Be Organized. A disorganized leader isnt leading, hes chasing his own tail.
Disorganization breeds nothing but more disorganization. If youre frazzled and messy, your team will be too. When youre organized youll be much more productive and so will everyone else.
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making mistakes or ignore crappy work/effort, but it does mean you take responsibility for the big picture.
7. Be Brave and Honest. Cowardly leaders will shy away from any number of
situations that crop up regularly when running a team. The project your team has worked on for 6 months just got shelved. Now what? Or you have to talk to someone about their lack of effort recently Or maybe its time to take your product into a new market. Leaders are brave.
9. Know Your People. You have to know your people. You dont have to be
best friends or even socialize outside work, but you do have to know what makes them tick. You need to know something about their personal lives because their lives outside work matter. Their lives outside work drive a great deal of their success (or lack of) at work. Keep track of simple things: birthdays, marriages,
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children, etc. The more you know your people the more common ground youre likely to find, the more youll be able to connect.
10.Be a Follower. That sums up many of the other points so beautifully. Great
leaders are followers too. If youre a leader without following, youre a dictator. And as fun as that sounds Being a leader-follower means finding value in your team, getting inspired by your team, encouraging your team to communicate, brainstorm and be open.
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IMPORTANCE OF LEADERSHIP
Leadership is an important function of management which helps to maximize efficiency and to achieve organizational goals. The following points justify the importance of leadership in a concern.
1. Initiates action- Leader is a person who starts the work by communicating the
policies and plans to the subordinates from where the work actually starts.
3. Providing guidance- A leader has to not only supervise but also play a
guiding role for the subordinates. Guidance here means instructing the subordinates the way they have to perform their work effectively and efficiently.
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contacts with employees and should listen to their problems and solve them. He should treat employees on humanitarian terms.
Leadership is an important function of management which helps to maximize efficiency and to achieve organizational goals.
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OBJECTIVES
1. To know about Initiates action- Leader is a person who starts the work by
communicating the policies and plans to the subordinates from where the work actually starts.
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He should have personal contacts with employees and should listen to their problems and solve them. He should treat employees on humanitarian terms.
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RESEARCH METHEDOLOGY
Research can be defined as the search for knowledge, or as any systematic investigation, with an open mind, to establish novel facts, solve new or existing problems, prove new ideas, or develop new theories, usually using a scientific method. The primary purpose for basic research (as opposed to applied research) is discovering, interpreting, and the development of methods and systems for the advancement of human knowledge on a wide variety of scientific matters of our world and the universe.
RESEARCH METHODOLOGY
It is a system of principles or methods of procedure in any discipline, such as education, research, diagnosis, or treatment.
IMPORTANCE OF RESEARCH
1. Explain what a theory is and is not. 2. Define and recognize the differences among theories, hypotheses, and opinions. 3. Summarize what you should learn from Exploring Research. 4. Describe 8 characteristics of good research. 5. Describe how a scientific method goes about formulating and answering a question. 6. Describe the common steps taken in conducting research. 7. Describe the major difference between non experimental and experimental research. 8. Briefly describe the goals of descriptive, historical, correlation, and qualitative, experimental, and quasi-experimental research.
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TYPES OF RESEARCH
(i) Descriptive vs. Analytical: Descriptive research includes surveys and factfinding enquiries of different kinds. The major purpose of descriptive research is description of the state of affairs as it exists at present. In social science and business research we quite often use the term Ex post facto research for descriptive research studies. The main characteristic of this method is that the researcher has no control over the
(ii) Applied vs. Fundamental: Research can either be applied (or action) research
or fundamental (to basic or pure) research. Applied research aims at finding a solution for an immediate problem facing a society or an industrial/business organization, whereas fundamental research is mainly concerned with generalizations and with the formulation of a theory
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SOURCES OF RESEARCH
PRIMARY SOURCE
A primary source is an original object or document -- the raw material or first-hand information. Primary sources include historical and legal documents, eyewitness accounts, results of experiments, statistical data, pieces of creative writing, and art objects. In the natural and social sciences, primary sources are often empirical studies -research where an experiment was done or a direct observation was made. The results of empirical studies are typically found in scholarly articles or papers delivered at conferences, so those articles and papers that present the original results are considered primary sources.
SECONDRY SOURCE
A secondary source is something written about a primary source. Secondary sources include comments on, interpretations of, or discussions about the original material. You can think of secondary sources as second-hand information. If I tell you something, I am the primary source. If you tell someone else what I told you, you are the secondary source. Secondary source materials can be articles in newspapers or popular magazines, book or movie reviews, or articles found in scholarly journals that discuss or evaluate someone else's original research.
This topic is based on contemporary management issue and all the data for this topic is collected from secondary sources like books , newspapers etc.
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A LEADER HAS TO CREATE HOPE- a plausible story about a better future for the orgnization. Everyone shoulld be able to see the rainbow and catch the part of it. This means instilling trust which requires adherence to a value system that enhances the confidence, commitment and enthusiasm of the people. - N.R.NARAYANA MURTHY
1. 2. 3. 4. 5.
ORGNIZATIONAL CHALLENGES HUMAN RESOURCE CHALLENGES ENVIRONMENTAL CHALLENGES CULTURAL CHALLENGES MANAGING WORKFORCE DIVERSITY
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1.
ORGNIZATIONAL CHALLENGES
TALENT
IDENTIFICATION
AND
HR MANAGERS NEED TO ENSURE THAT HAS THE RIGHT SKILL TO MEET THE
ORGNIZATION FUTURE NEED. STRUCTURE FIT HUMAN CAPITAL DEVLOPMENT PERFORMANCE INTO ORGNIZATIONAL AND LEARNING WITH
STRUCTURE
EMPLOYEES SKILL AND BEHAVIOUR. REWARD MANAGENENT LINKING REWARD TO THE PERFORMANCE EMPLOYEE RELATION CREATING WORK ENVIRONMENT THAT
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3. ENVIRONMENTAL CHALLENGES
UNDERSTANDIN CULTURAL DIFFRENCES ORGNIZATIONS HAVE TO COMETE IN GLOBAL MARKET HAVE TO DEAL WITH DIVERSE CULTURE.
DIMENSIONS OF CULTURE EFFECTING WORK RELATED ATTITUDES: INDIVIDUALISM VS COLLECTIVISM POWER DISTANCE UNCERTAINITYB AVOIDANCE MASCULANITY VS FEMININITY TIME ORIENTATION
4.
SUPPORTING A DIVERSE WORK FORCE DEVLOPING A GLOBAL PERSPECTIVE OF VARIOUS HR FUNCTIONS SUCH AS HRP, RECRUITEMENT, TRAINING AND SELECTION,
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UNDERSTANDING GLOBAL ECONOMICS,CULTURE AND CUSTOMS HELP EMPLOYEE INTERACT WITH PEOPLE FROM OTHER CULTURES
5.
LACK OF ADEQUATE KNOWLEDGE ABOUT MOVING WORKGROUPS. INABILITY TO COMMUNICATE WITH EMPLOYEES WHO
CULTURALLY DIVERSE. GENDRE DIVERSITY GLASS CEILING EFFECT AGE DIVERSITY PEOPLE BELONG TO DIFFERENT AGE GROUPS HAVE DIFFERENT ATTITUDES AND VALUES CULTURAL DIVERSITY.
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3. The personal problems of your associates will become your problems if you let them (and sometimes you cant help it).
New Managers, and even experienced ones, attract their teams personal problems like flowers attract bees. You will find yourself on the receiving end of peoples challenges in their personal lives, with their health, their finances, their romances, their children, and just about every other dilemma that humans encounter.
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7. The key to leading people is obvious. Too bad no one will tell you what it is.
Well, Art will the answer is Respect. Its all about treating people with respect.
8. The most important part of your job is probably not in your job description.
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9. Beware of over-investing your time and energy with the wrong people.
Every manager will at some point get to deal with a brilliant problem child employee with outstanding technical skills but fatal flaws when it comes to people skills. These employees lack the emotional intelligence to recognize their aberrant behaviors, and therefore rarely if ever change. When dealing these employees, be fair and be decisive.
All leaders work with teams. These teams include diverse individuals with different backgrounds, experiences and even ethnicitys. One of the greatest challenges of leadership in modern society is finding ways to create a unified front among team members.
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A mission and vision are essential to any successful business. It is not enough however, for a leader to promote a vision or mission. Rather, it is the role of a leader to ensure that every member of their team and the organization share a common mission and vision.
Clear and concise communication is essential for success. A leader has a duty to communicate well with others, but also teach others how to communicate clearly. AJU offers an online Certificate in Business Communication that teaches students how to communicate better when working in groups or alone in the workplace.
The days of micromanagement are over. Nowadays, employees want to feel inspired. The best way to inspire employees is by empowering them to excel and achieve. A leaders role includes providing employees the ability to make proactive choices.
Last, but certainly not least, a leader must provide inspiration to others. Some of the worlds best leaders are defined by their charisma or ability to inspire and motivate others.
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There are several challenges most leaders will face during their tenure as leaders, whether working for a corporation or for themselves. There are few steps taken by leader to overcome with the challenges of leadership:-
1.
A leader can overcome the challenges associated with creating and preserving a diversified team by encouraging horizontal communication and knowledge sharing. What this means is information does not come from the top-down alone, but instead from person to person.
The best way to create and uphold a diversified yet efficient team is to make sure each member of the team receives routine communications. Andrew Jackson Universitys Bachelor of Science program in business teaches leaders and future leaders how to work in the modern workforce, and create diversified teams able to communicate clearly.
2.
A leader can take on the challenge of inspiring others by clearly communicating how a companys mission and vision will benefit not just the organization, but also the people working for it. By explaining how each incumbent will benefit from the mission, a leader will inspire others to share the same corporate vision.
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3.
Clear and concise communication is essential for success. A leader has a duty to communicate well with others, but also teach others how to communicate clearly. AJU offers an online Certificate in Business Communication that teaches students how to communicate better when working in groups or alone in the workplace.
4.
A leader can also empower employees by encouraging them to write down an action plan for each problem that needs solving in the organization. This process should include setting up goals and the exact steps necessary to take action to resolve problems.
5.
A leader must remain committed to the cause, but also recognize the potential in employees to achieve great things. To learn more about how to become an inspiring leader, check out the Brian Tracy College at Andrew Jackson Universitys leadership programs.
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SWOT ANALYSIS
SWOT Analysis is an important tool which helps a leader to overcome with the challenges of leadership.
For any type of work carry out, personality contributes a lot to the success of the work. Self analysis and analyzing the environment in which we work and actual knowledge about the work are the major factors that contribute to the success of our work. SWOT analysis is an effective method identifying Strengths and Weakness, and to examine the Opportunities and Threats ace. Generally, SWOT analysis is conducted for the teams or groups by the team leader or project leader. The major benefits of performing SWOT analysis as far as individuals are concerned are:
Identifying career growth of the individual Identifying personal effectiveness and productivity Tapping the potential of the individual which have not been identified so far Nullify weakness in the individual and evolve a suitable action plan as a part of remedial measure
To get a clear picture and focus of growth opportunities for the for the individual Identify training needs for the individual from the weaknesses
In total when performed for a team or group, SWOT analysis serves as a balance sheet indicating the health of the team/company. To summarize, build strength, address weakness by evolving appropriate action plan, leverage opportunities and eliminate threats. One important thing which have to keep in mind is strength and weakness are internal, and opportunity and threat are external factors.
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the environment.
trouble for the business. Identification of SWOTs is essential because subsequent steps in the process of planning for achievement of the selected objective may be derived from the SWOTs. First, the leaders have to determine whether the objective is attainable, given the SWOTs. If the objective is NOT attainable a different objective must be selected and the process repeated. The SWOT analysis is often used in academia to highlight and identify strengths, weaknesses, opportunities and threats. It is particularly helpful in identifying areas for development.
Role of SWOT Analysis is Crafting a Better Strategy Often carrying out an analysis using the SWOT framework will be enough to reveal changes which can be usefully made. To understand this better we will discuss a SWOT analysis done by a company and an individual
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LEADERSHIP PROGRAM
Leading a Team is a great challenge for all the organization in today scenario. So leadership program is conduct by a organization to overcome with the challenges of leadership. For example : Leadership Program in Aditya Birla Group.
In January 2007, we launched the Aditya Birla Group Leadership Programs (ABGLP) to groom exceptional individuals to be the future leaders of the Aditya Birla Group. Our leadership programs include: LEAP (Leadership Associate Program) LEAD (Leadership Program for the Experienced) Through these programs we bring the best talent from leading Indian and Global Business Schools together to deliver new thinking, visible results and lasting impact on our businesses. These programs are open to students from select campuses. To find out whether we offer these programs at your campus, please contact your placement cell/division.
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is
an
intensive
1 - year,
on - the - job training programme. The focus of LEAP is to groom exceptional individuals for
Individuals with 0 - 18 months of experience prior to MBA are eligible to apply for LEAP. Program Structure Rotational training for one year with 5 or 6 intensive assignments Assignment matches based on business goals and the participants interests, strengths and development requirements The assignments expose participants to a variety of disciplines and business functions within their area of specialisation. They are designed to deliver visible and measurable results. They typically focus on Group processes, functional expertise, business understanding, teamwork, initiative and communication Mandatory international stint, sales stint, plant/unit stint and CSR stint Mid - year and final review by senior managemen Role change and/or movement within the Group every 2 to 3 years Sample job assignments for LEAP participants on confirmation
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Marketing Brand Operations Manager in apparel business Product Merchandiser in retail business Area Sales Manager in cement business Marketing Manager in insurance business Finance/Strategy M&A team member in Corporate finance division Equity Analyst in mutual fund business Financial Analyst in the insurance business Project Manager in the IT/ITES business Human Resources HR Vertical Head in metals business HR Vertical Head for the west region in retail business HR Head for a BPO facility
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In January 2007, we launched LEAD (Leadership Program for the Experienced), an Aditya Birla Group Leadership Program to groom exceptional individuals to be the future leaders of the Aditya Birla Group.
LEAD is an intensive six - month, on - the - job training programme. Individuals with at least four years of pre or post MBA experience are eligible to apply for LEAD. Program Structure Rotational training for six months with two or three intensive assignments Assignment matches based on business goals and the participants interests, strengths and development needs The assignments expose participants to a variety of disciplines and business functions within their area of specialization. The assignments will be designed to test: Problem solving skills of the participants. Ability to achieve targets, while on the job.
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Final review by senior management. Role change and/or movement within the group every 2 or 3 years Profile of a LEAD participant An MBA degree from select B - schools emphasing General Management, HR, Marketing, Finance or Strategy 4 years of full - time work experience prior to MBA Relevant work history reflecting experience in supervision, delegation and conflict resolution for two to three years Strong skills in analysis, problem solving, team leadership and communication Consistently brilliant academic record and demonstration of high levels of initiative and achievement orientation Two leadership roles in extra - curricular activities during the course of MBA/Graduation
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CONCLUSION
It would be concluded that to be a successful Leader a person should have the ability to define the phases of completing goals successfully. Every Phase has its own importance. But there are some challenges faced by a leader which are as follows.
3. Guidance- A leader has to not only supervise but also play a guiding role for the
subordinates. Guidance here means instructing the subordinates the way they have to perform their work effectively and efficiently.
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stay forever as a successful leader, a person should make his skills (objective of leadership) strong.
SUGGESTION
There are several challenges most leaders will face during their tenure as leaders, whether working for a corporation or for themselves. There are few suggestion by which a leader to overcome with the challenges of leadership:-
1.
A leader can overcome the challenges associated with creating and preserving a diversified team by encouraging horizontal communication and knowledge sharing. What this means is information does not come from the top-down alone, but instead from person to person.
2.
A leader can take on the challenge of inspiring others by clearly communicating how a companys mission and vision will benefit not just the organization, but also the people working for it.
3.
Communication
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Clear and concise communication is essential for success. A leader has a duty to communicate well with others, but also teach others how to communicate clearly. AJU offers an online Certificate in Business Communication that teaches students how to communicate better when working in groups or alone in the workplace.
4.
By Take Action
A leader can also empower employees by encouraging them to write down an action plan for each problem that needs solving in the organization. This process should include setting up goals and the exact steps necessary to take action to resolve problems.
5.
A leader must remain committed to the cause, but also recognize the potential in employees to achieve great things. To learn more about how to become an inspiring leader, check out the Brian Tracy College at Andrew Jackson Universitys leadership programs.
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Bibliography
Websites:
www.google.co.in www.wikipedia.com
Scribd.com
Indialeadersip.net
Books: Peter Guy Northhouse (2008), Introduction to Leadership, Sage Publication Jay Alden Conger (2007), The Practice of Leadership, John Wiley and Sons.
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