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Master of Business Administration-MBA Semester 1 MB0038 Management Process and Organization Behavior - 4 Credits (Book ID: B1127) Assignment

t Set- 1 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. Q.1 Explain controlling and also discuss different types of control [10] Q.2 Veer Prabhakar is the Vice President of web bazaar, online portal for [10] shopping of various products. He has team of 100 people at different levels and departments. He is facing certain challenges. Challenge 1 To maintain motivation levels of sales associated who are doing good sales Challenge 2 How to deal with the supply chain associates who are not following up properly for order delivery. (Currently, they are getting Cell Phone allowance for consistence follow-up after office hours) Challenge 3 To deal with the people who keep taking leaves without prior information. Suggest suitable methods to shape employee behavior. [10] Q.3 Write a detailed note on Myers-Briggs type indicator [10] Q.4 Explain the factors influencing perception [10] Q.5 Describe the leadership Grid with the help of the diagram [10]

Q.6 Given below are certain observations done by an OD consultant for an organization dealing with manufacturing of tyres. She makes the following observations about two key people in the organization. 1. Mr. Raovikram He is a very friendly person and encourages his team members by giving them recommendations and appreciation. This helps HR to decide about giving a bonus or promotion to employees.

2. Mr. Ranjan kumar- He is an aggressive person. He frequently loses his temper. Ritu observes that he frequently punishes the non-performers and also gives them warnings regarding suspension etc.Now explain what base of power Mr. Raovikram and Mr. Ranjan Kumar belong to. Explain the type of power they use often. [10]Master of Business AdministrationMBA Semester 1 MB0038 Management Process and Organization Behavior - 4 Credits (Book ID: B1127) Assignment Set- 2 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. Q.1 Write a detailed note on management theories developed during classical Era. [10] Q.2 . Write a short note on: [10]

(a) Contemporary work cohort (b) Alexithymia Q.3 Mr. Khanna wants to improve his conflict management skills. He visits a consultant to help him. He gives the list of situations to the consultant. The situations are: 1. When quick, decisive action is vital (e.g., emergencies). 2. On important issues where unpopular actions need implementing (e.g., cost cutting, enforcing unpopular rules, discipline). 3. To merge insights from people with different perspectives.

4. When you perceive no chance of satisfying your concerns. 5. When issues are more important to others than to you to satisfy others and maintain cooperation. 6. To gain commitment by incorporating concerns into a consensus. 7. On issues vital to company welfare when you know you are right. Suppose that you are the consultant, first suggest appropriate approach for each situation and then explain briefly the approaches. [10] Q.4 Explain General Adaptation syndrome (GAS) [10]

Q.5 What is groupthink what are its symptoms and also suggestmeasures to prevent groupthink. [10] Q.6 Unique fashions is a textile company . it is undergoing a process of change and expanding its business. The company is facing several obstacles. There are lot of problems related to different departments. It needs some Intervention that may help the company to diagnose its problems and developing the action plan for problem solving. The company also expects that the intervention should help in improving the relationships amongst group members of different departments. [10]

Master of Business Administration Semester I MB0039 - Business Communication (4 credits) Assignment - Set 1 Marks 60 Note: Each Question carries 10 marks each 1. Briefly describe any situation in your own experience where the communication failed because the non-verbal behavior sent a negative message. Which aspect of non-verbal communication contributed to the failure? How would you correct this? (10 marks) 2. What are the biggest barriers that prevent you from listening effectively? Explain how you could overcome these barriers. (10 marks) 3. List and briefly describe the five most important guidelines, in your opinion, to be followed when making oral business presentations. (10 marks). 4. You are a management trainee reporting to the Marketing Manager of an organization. You have been asked to go through business publications and summarize articles related to Branding. Explain the purpose of reading in this case and the type of reading that you will be required to do. (10 marks). 5. In your opinion, what are the five most common mistakes made during business meetings. Justify your answer. (10 marks) 6. Select any article from a business publication and prepare a summary of it in one fourth its size.. Write this in the form of a one page memo, addressed to your professor. Attach the original article with your assignment.(10 marks).Master of Business Administration Semester I MB0039 - Business Communication (4 credits) Assignment - Set 2 Marks 60 Note: Each Question carries 10 marks each 1. You are the Marketing Manager of a consumer durables company,

manufacturing washing machines. Write a routine adjustment letter to a customer in response to his routine claim letter requesting replacement of a defective product (10 marks) 2. Write a one page press release, highlighting the launch of an innovative new product by your organization. (10 marks). 3. List and briefly explain ten guidelines for writing effective business reports. (10 marks). 4. You have just completed your MBA from SMU. Write a job application letter in response to an appointment advertisement for a position in your area of specialization, addressed to the HR Manager of the organization. (10 marks). 5. What is a case-based group discussion? What are some of the skills required to participate in a case-based GD? ( 10 marks). 6. Write your resume with a specific career objective, including all the other standard components. (10 marks).

MBA SEMESTER 1 MB0040 STATISTICS FOR MANAGEMENT- 4 Credits (Book ID: B1129) Assignment Set- 1 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions 1. (a) Statistics is the backbone of decision-making. Comment. (b) Statistics is as good as the user. Comment. 2. Distinguish between the following with example. (a) Inclusive and Exclusive limits. (b) Continuous and discrete data. (C) Qualitative and Quantitative data (d) Class limits and class intervals.

3. In a management class of 100 students three languages are offered as an additional subject viz. Hindi, English and Kannada. There are 28 students taking Hindi, 26 taking Kannada and 16 taking English. There are 12 students taking both Hindi and English, 4 taking Hindi and Kannada and 6 that are taking English and Kannada. In addition, we know that 2 students are taking all the three languages. i) If a student is chosen randomly, what is the probability that he/she is not taking any of these three languages? ii) If a student is chosen randomly, what is the probability that he/ she is taking exactly one language? 4. List down various measures of central tendency and explain the difference between them? 5. Define population and sampling unit for selecting a random sample in each of the following cases. a) Hundred voters from a constituency b) Twenty stocks of National Stock Exchange c) Fifty account holders of State Bank of India d) Twenty employees of Tata motors.6. What is a confidence interval, and why it is useful? What is a confidence level? MBA SEMESTER 1 MB0040 STATISTICS FOR MANAGEMENT- 4 Credits (Book ID: B1129) Assignment Set- 2 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions 1. What are the characteristics of a good measure of central tendency? (b) What are the uses of averages? 2. Your company has launched a new product .Your company is a reputed

company with 50% market share of similar range of products. Your competitors also enter with their new products equivalent to your new product. Based on your earlier experience, you initially estimated that, your market share of the new product would be 50%. You carry out random sampling of 25 customers who have purchased the new product ad realize that only eight of them have actually purchased your product. Plan a hypothesis test to check whether you are likely to have a half of market share. 3. The upper and the lower quartile income of a group of workers are Rs 8 and Rs 3 per day respectively. Calculate the Quartile deviations and its coefficient? 4. The cost of living index number on a certain data was 200. From the base period, the percentage increases in prices wereRent Rs 60, clothing Rs 250, Fuel and Light Rs 150 and Miscellaneous Rs 120. The weights for different groups were food 60, Rent 16, clothing 12, Fuel and Light 8 and Miscellaneous 4. What was the percentage increase in the food group? 5. Education seems to be a difficult field in which to use quality techniques. One possible outcome measures for colleges is the graduation rate (the percentage of the students matriculating who graduate on time). Would you recommend using P or R charts to examine graduation rates at a school? Would this be a good measure of Quality? 6. (a) Why do we use a chi-square test? (b) Why do we use analysis of variance?

MBA SEMESTER 1 MB0040 STATISTICS FOR MANAGEMENT- 4 Credits (Book ID: B1129) Assignment Set- 1 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions 1. (a) Statistics is the backbone of decision-making. Comment. (b) Statistics is as good as the user. Comment. 2. Distinguish between the following with example. (a) Inclusive and Exclusive limits. (b) Continuous and discrete data. (C) Qualitative and Quantitative data (d) Class limits and class intervals. 3. In a management class of 100 students three languages are offered as an additional subject viz. Hindi, English and Kannada. There are 28 students taking Hindi, 26 taking Hindi and 16 taking English. There are 12 students taking both Hindi and English, 4 taking Hindi and English and 6 that are taking English and Kannada. In addition, we know that 2 students are taking all the three languages. i) If a student is chosen randomly, what is the probability that he/she is not taking any of these three languages? ii) If a student is chosen randomly, what is the probability that he/ she is taking exactly one language? 4. List down various measures of central tendency and explain the difference between them? 5. Define population and sampling unit for selecting a random sample in each of the following cases. a) Hundred voters from a constituency

b) Twenty stocks of National Stock Exchange c) Fifty account holders of State Bank of India d) Twenty employees of Tata motors.6. What is a confidence interval, and why it is useful? What is a confidence level? MBA SEMESTER 1 MB0040 STATISTICS FOR MANAGEMENT- 4 Credits (Book ID: B1129) Assignment Set- 2 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions 1. What are the characteristics of a good measure of central tendency? (b) What are the uses of averages? 2. Your company has launched a new product .Your company is a reputed company with 50% market share of similar range of products. Your competitors also enter with their new products equivalent to your new product. Based on your earlier experience, you initially estimated that, your market share of the new product would be 50%. You carry out random sampling of 25 customers who have purchased the new product ad realize that only eight of them have actually purchased your product. Plan a hypothesis test to check whether you are likely to have a half of market share. 3. The upper and the lower quartile income of a group of workers are Rs 8 and Rs 3 per day respectively. Calculate the Quartile deviations and its coefficient? 4. The cost of living index number on a certain data was 200. From the base period, the percentage increases in prices wereRent Rs 60, clothing Rs 250, Fuel and Light Rs 150 and Miscellaneous Rs 120. The weights for different groups were food 60, Rent 16, clothing 12, Fuel and Light 8 and Miscellaneous 4.

5. Education seems to be a difficult field in which to use quality techniques. One possible outcome measures for colleges is the graduation rate (the percentage of the students matriculating who graduate on time). Would you recommend using P or R charts to examine graduation rates at a school? Would this be a good measure of Quality? 6. (a) Why do we use a chi-square test? (b) Why do we use analysis of variance?

Nov 2010 MBA- I semester MB0041- Financial & Management Accounting 4 Credits Book ID- ( B1130 ) Assignment Set 1- (60 Marks) Note: Answer all the questions. 1. Accounting Principles are the rules based on which accounting takes place and these rules are universally accepted. Explain the principles of materiality and principles of full disclosure. Explain why these two principles are contradicting each other. Your answer should be substantiated with relevant examples. (10 Marks)

2. Journalize the below transactions, prepare relevant ledger accounts and finally trial balance. (6+6+3 = 15 Marks ) M/s Ventak Enterprise Pvt Ltd. 01.01.2009 Started business with cash Rs. 2,00,000 Goods Rs. 1,00,000 Furniture Rs. 50,000 01.01.2009 Opened Current Account with Rs. 1,00,000 02.01.2009 Placed an order with Ritik for the supply of goods of the list price of Rs. 1, 00, 00.In this connection, we paid 9% of the list price as an advance by cheque. .

03.01.2009 Ritik supplied goods of the list price of Rs. 1, 00,000 less 12% trade discount. Packing and delivery charges Rs. 1,000. 04.01.2009 Purchased goods from Murali of the list price of Rs. 1,00,000 less 12% trade discount and paid him by cheque under a cash discount of 5% 05.01.2009 Received an order from Shyam for supply of goods of the list price of Rs. 1, 00,000 with an advance of 10% of list price. 06.01.2009 Supplied the above goods at 10% trade discount. Packing and delivery charges Rs. 1000. 07.01.2009 Goods costing Rs. 80,000 sold to Mr X at a profit of 20% on sales less 10% trade discount and 2% cash discount 08.01.2009 Goods (cost Rs. 3,000, Sales Price Rs. 4,000) taken away by the proprietor for his personal use. 09.01.2009 Shyam became insolvent and paid 80 paise in a rupee in full and final settlement 10.01.2009 Paid Ritik 80% on account. 11.01.2009 Goods (Cost Rs. 3,000 , Sales Price Rs. 4,000) stolen 12.01.2009 Paid Life Insurance Premium Rs. 1,000. 13.01.2009 Cash embezzled by an employee Rs. 1,000. 3. Explain any two types of errors that are disclosed by trial balance with examples and rectification entry. Note - Avoid giving examples given in the self learning material. Nov 2010 (10 marks)

4. Let us assume you have been recently appointed as Management Accountant of a small but upcoming firm. Your immediate supervisor has asked you to prepare certain financial ratios from the balance sheet of one of their clients M/s Vinod Enterprise. Liabilities Amount Assets Amount Equity Share Capital 50000 Fixed assets 87500 8% Pref Share Capital 10000 Investments 25000

Reserve Fund 40000 Stock 30000 6% Debentures 20000 Sundry Debtors 13500 Sundry Creditors 30000 Bank Balance 7000 P & L account Year 2000 1000

2001 - 20000 21000 Preliminary expenses 8000 Total 171000 Total 171000 The director intent to transfer a sum of Rs.5000 out of the current years profit to provision for tax. The financial ratios needed are: a. Return on capital employed b. Current ratio c. Fixed assets to networth d. Debt - Equity ratio e. Return on owners capital. (10 Marks)

5. A friend of you has approached to help him out in setting his books of accounts in order. Unfortunately he is struck with difference in trial balance. Help him in redrafting the trial balance. Sl.no Particulars Dr Cr 1 Stock on 31 st Dec,2008 1,92,100 2 Capital 13,450 3 Cash in hand 1,400 4 Bank Overdraft 9,320 5 Sales 2,36,400 6 Purchases 106,400 (5 Marks)

7 Returns inward 13,400 8 Returns outward 2,960 9 Carriage outward 2,360 10 Carriage inward 14,260 11 Salaries 9,600 12 Wages 3,660 13 Sundry debtors 16,300 14 Sundry creditors 37,360 15 Stock on 1 st Jan 2006 94,120 16 Land and building 15,000 17 Plant and machinery 20,900 18 Trade expenses 2,090 3,95,540 3,95,540 6. Explain the accounting treatment of bad debt and provision for doubtful debts with suitable example. Nov 2010 MBA- I semester MB0041- Financial & Management Accounting 4 Credits Book ID- ( B1130 ) Assignment Set 2- (60 Marks) Note: Answer all the questions. 1. The Balanced Score Card is a framework for integrating measures derived from strategy. Take an Indian company which has adopted balance score card successfully and explain how it had derived benefits out of this framework.(10 Marks) 2. What is DuPont analysis? Explain all the ratios involved in this analysis. Your answer should be supported with the chart. (10 Marks) (10 Marks)

3. Prepare Funds Flow statement from the following balance sheets and additional information Liabilities 1998 1999 Assets 1998 1999 Eq Share capital 7,50,000 9,00,000 Good will 20,000 15,000 13% debentures 2,50,000 2,00,000 Plant & Machinery 3,50,000 4,50,000 Profit and loss a/c 40,000 50,000 Land & building 6,50,000 6,59,000 General reserve 40,000 50,000 Investments 40,000 1,48,000 Creditors 50,000 60,000 Debtors 50,000 30,000 Bills payable 30,000 20,000 Stock 80,000 90,000 Provision for tax 50,000 60,000 Bills receivable 70,000 50,000 Prov for dep on land and building 1,00,000 1,40,000 Bank 40,000 30,000 Total Preliminary expenses 10,000 8,000 13,10,000 14,80,000 total 13,10,000 14,80,000 Additional information 1. Provision for depreciation on P&M was RS40,000 o 31 st March 1998 and Rs.45,000 on 31 st March 1999 2. Machinery costing Rs.36000 (acc dep Rs12,000) was sold for Rs.20,000

3. Investment costing Rs.30000 were sold at a profit of 20% on cost 4. Tax of Rs.30000 were paid 4. The standard cost of a certain chemical mixture is: 35% Material A at Rs.25 per kg 65% Material B at Rs.36 per kg A standard loss of 5% is expected in production Nov 2010 During a period there is used: 125kg of Material A at Rs.27 per kg and 275kg of Material B at Rs.34 per kg The actual output was 365 kg Calculate a. Material cost variance b. Material price variance c. Material mix variance d. Material yield variance Hint: Use net standard output (deduct the loss) (20 Marks) (20 marks)

Masters of Business Administration- MBA Semester 1 MB0045 Managerial Economics - 4 Credits (Book ID: B1131) Assignment Set- 1 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. 1. Explain what is price elasticity of demand and outline the determinants of price elasticity of demand with examples. 2. In the newspapers we read about mergers between companies in the same line of business. What are the economies of scale that can be availed of with mergers. 3. Discuss the features of monopolistic competition and the method of price determination in

monopolistic competition. 4. If you were to buy a car, what are the factors that would affect the demand for your purchase. 5. When factors of production are combined to produce a particular level of output, what would be the effect on total product when all factors are kept fixed and only one factor is varied. For example, when the amount of land used for producing a particular crop is kept the same, and the other factors of production like labour, fertilisers, etc is increased. 6. A company wishes to project the production requirements of a particular product in the coming years. How will the company forecast the demand in the coming years, using the trend projection method.Masters of Business Administration- MBA Semester 2 MB0042 Managerial Economics - 4 Credits (Book ID: B1131) Assignment Set- 2 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. 1. The supply of a product depends on the price of the product. This determines the supply curve. What are the factors other than price that cause shifts in the supply curve. 2. Explain with examples the following types of costs: a) Fixed costs b) Variable costs c) Marginal costs d) average costs e) short run costs 3. Indian railways is an example of monopoly in India. Discuss the factors that determine price in the different categories of travel in railways. 4. In the case of consumer durables, we find that when the product is introduced, the prices are high, but over time the prices reduce. What is the pricing policy followed? 5. In the long run, the long run average cost curve is an envelope of the short run cost curves.

Discuss the concept behind the same. 6. A company wishes to introduce a new flavour of tea in the market. Discuss how the company can forecast demand for the new flavour of tea.

Nov 2010 Master of Business Administration-MBA Semester I Subject Code MB0043 Subject Name Human Resource Management 4 Credits (Book ID: B0909) Assignment Set- 1 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. Q.1 What are the functions that HR attempts to fulfill in any organization.[10 Marks] Q.2 Discuss the cultural dimensions of Indian Work force. [10 Marks] Q.3 Explain the need for Human Resource Planning system .[10 Marks] Q.4 Elucidate the classification of wages in the Indian System.[10 Marks] Q.5 Ms. S. Sharma is the General manager HR of a private educational group. She is planning for the promotion policy for the faculty members. The norms are also ruled by the government policy and criteria. Moreover the options to promote are limited. Suggest Ms Sharma the alternative way to vertical promotion. What are the challenges in implementing that option? [10 Marks] Q.6 ABC is an organization that wants to revise the HR policies. Before doing that it want to have some details about the following:

Suggest the suitable method to collect the employee opinion and explain the method. [10 Marks]Nov 2010 Master of Business Administration-MBA Semester I Subject Code MB0043 Subject Name Human Resource Management 4 Credits (Book ID: B0909) Assignment Set- 2 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. Q.1 Discuss the factors affecting recruitment? [10 Marks] Q.2 Right Time is a watch manufacturing company. It has hired 20 people recently for the company. They will be involved in manufacturing, assembling of watches. They will be using different machines and tools for this. What type of training is best for them. What may be the advantages and limitations of the training method? [10 Marks] Q.3 Write a note on 360 degree appraisal method.[10 Marks] Q.4 Given below is the HR policy glimpse of ZoomVideo, a multimedia company 1. It offers cash rewards for staff members 2. It promotes the culture of employee referral and encourages people to refer people they know, maybe their friends, ex. colleagues, batch mates and relatives. 3. It recognizes good performances and gives good titles and trphies to the people who perform well and also felicitates them in the Annual Day of the company. Identify what all aspects does it take care of, based on different levels of Maslows Need Hierarchy ? [10 Marks] Q.5 Describe the emerging employee empowerment practices. [10 Marks] Q.6 Write a note on directive, permissive and participative type of leadership.

[10 Marks]