Beruflich Dokumente
Kultur Dokumente
Regards!
The future always holds something for the man who keeps his faith in it.
~H.L. Hollis
1
In Conversation…….
When A.G.Lafley had taken over the charge of P&G, the American goliath
was in bad shape. It had lost billion dollars of market capitalization. Most of the icon brands
started stagnating and the stakeholders as well as the media had lost its faith, which had
declared the death of this American consumerism symbol.
Few years down the line, P&G had regained its face and faith. Was it a simple turnaround
that we often encounter in dozens of company? Prima facie evidence suggests ‘yes’, but a deep
probing tells an altogether a different story.
P&G revived by trusting people, democratizing the decision-making process and believing in
collective wisdom without sacrificing individual brilliance. Moreover, it believed that
knowledge is widely dispersed and if connected and collected, could do miracle.
It’s surprising that the notion of democracy, which happened to be the most successful in
running Nation-State, could not manage to enter the seraglio of most of the companies even in
twenty first century. What deterred it and why, could be the most challenging question that
the management has to solve.
I believe that management is still in infancy and will evolve in the way democracy evolved.
From the cradle of Lichhabis or Athens, democracy had to struggle, change and innovate.
Thousand years had passed by to make the correlation between democracy and development
believable. With just more than 100 years of its existence, management is too nascent to
embrace democracy as a whole. But the ray of hope is evident in companies as big as P&G and
as small as Semco. The change process has started and it needs a revolution to eradicate the
fiefdoms of power. The sooner it happens, the better for humanity.
2
Letters To The Editor
An honest effort from the editorial team members is distinct in the development
of communiqué. The communiqué is dealing with diverse topics and moreover it
is designed so colorfully that it attracts the attention of the readers. My
heartiest congrats to Sweta, Bipasha and Senjuti.
Communiqué is a great medium to express our hidden talents apart from our
daily work schedule. Personally I welcome its effort for providing a
commendable platform before us. Its innovativeness, quality and intellectualisms
reflect the intelligence and potentialities of our work pull. I wish good luck to
Communiqué in near future.
~ Subhankar Dutta
“Communiqué" - our own newsletter. I think this is the best stage to express
yourself. Congratulation for the great effort of Editorial Team and the
contribution of whole IRCK Team.
~Bandana Basu
3
Events & Happenings
BOOKS RELEASED
CASES APPROVED
4
Cover Story
Quantifying the Subjective Information
T he launch of the Nano, a small 623cc car developed by the Tata, on January 10, 2008 created
unprecedented levels of excitement in the Indian car industry. Skeptics had long doubted whether a car priced at Rs. 1
lakh was at all possible. As Ratan Tata head of the Tata Group drove the Nano into the Auto Expo, India’s largest car
show, these doubts seemed to have been laid to rest. Tata maintained that the price would remain Rs. 1 lakh as
indicated earlier. In an emotion choked voice, he announced over the public address system to the large crowds which
had assembled for the launch, “A promise is a promise.” However, the doubt remained whether the car could break
even at this price? Could the Nano be offered commercially at a price of Rs. 1.0 lakh? Or would it be an “introductory”
price that would be hiked almost immediately after the launch?
In IRCK, we’d love to write a case on Tata Nano by keeping this question open ended and subjected to debate. But,
can we come to a definite conclusion whether the project will be commercially viable or not? When the Nano will move
over from red? Can we mention the definite year and month, given that there are so many “if’s and but’s” and
subjective factors present. I’ll try to explain how can we objectify the subjective information and calculate the net
present value of the project:
Selling a car at Rs. 1lakh was viewed as an impossible task by most of the honchos of the automotive industry and
Original Equipment Manufacturers (OEMs), considering the fact that the lowest priced car available in the Indian roads,
Maruti 800, costed around Rs. 1.95 lakhs.
A Comparisons of indicative prices (Ex Showroom New Delhi) of cars (Metallic Version)
Segment Name of the Model Price Segment Name of the Model Price
Tata Nano (Proposed) 100,000 Hyundai Santro EuroIII XL 349,434
Segment B: Hyundai Santro EuroIII
Segment A: Maruti 800 Std Bharat III 194,134 ABS 363,457
Maruti 800 AC Bharat III 215,550 Having fancy Alto Lxi 287,280
Entry level
segment Alto Std 234,980 things like power Tata indica V2 300,000
Alto Lx 268,660 steering, Euro III, Tata indica V2 Turbo 380,000
Tata indica GL BS III 252,964 power windows Tata indica Xeta 280,000
Ford Ikon 475,000 Fiat Palio 1.2 NV 399,995
Segment C:
Ford Fiesta 575,000 Mercedes Benz C180 2,000,000
D segments:
Status and Ford Fusion 569,000 Mercedes Benz C200 CDI 2,200,000
Comfort Hyundai Accent 632,819 Luxury cars Ford Mondeo 1,427,000
Maruti Esteem 450,000 Hyundai Sonata 1,369,000
The great Indian middle class, which consisted of more than 350million population, was one of the promising markets
for the low cost car segment. Many of the middle class families were opting for affordable two wheelers to four
wheelers which costed more than Rs 2 lakhs. About 7 million scooters and motorcycles were sold in India in 2007,
typically for prices between Rs. 30,000 rupees and Rs. 70,000 rupees. With the rising income levels, the chances of
middle class consumers preferring a car to a two wheeler were high if a car costed as low as Rs 1 lakh. Nano was
expected to take up atleast 2% of motorcycle volumes. If Tata could convince 10% of India’s two-wheeler owners to
upgrade themselves to Nano, they would sell 70,000 units a year and if another 300,000 units were sold to car buyers
who were attracted to Nano for its intrinsic appeal, Nano would be among the very few brands selling more than a
million units annually.
Though Ratan Tata had announced during the launch of Nano, that there were no immediate plans of exporting Nano,
it was expected that exporting Nano to other countries would generate higher margins. There were many countries
which were showing interest in Nano and it was believed that different versions of Nano would be sold in the
international markets in the near future.
Tata Motors had invested around $450 million in the Nano project while the suppliers had invested approximately $150
millions. Suppliers were faced with tough price negotiations up to 80-85% and had to stretch their payback periods.
5
They had to reengineer their own products to cut costs by more than 15%. A 624cc, two cylinder engine tuned by Fiat
and powered by Bosch had changed everything from pistons to crank shaft and engine heads and reduced the cost to
a greater extent as engine comprised 26% of the direct material costs.
Maruti Suzuki produced 250,000 units of the Alto, the highest selling model in India with a net profit margin of around
8% in 2007. Tata Motors had to sell Nano in much bigger numbers at lower margin figures to break even. Also there
were high probabilities of launching competitive models in near future. There had been announcements of Bajaj-
Nissan-Renault’s low cost car which promised to be more fuel efficient than Nano. There were chances of fall in sales
with the increased competition from the rivals. Many analysts believed that Maruti 800 could afford to drop prices to a
competitive level, since its dies and tools were fully depreciated. If an aggressive Maruti, through its 185 True Value
outlets, offers a four- or five year warranty on its pre-owned cars, priced at a range of Rs.70,000 to Rs.80,000, it could
eat out a significant population of Nano’s potential buyers.
A major confront ahead of Tata Nano was increasing costs and inflation. There had been a very steep increase in input
prices of steel, tyres and various other inputs. In 2008, the steel industry was witnessing a 30-60% increase in prices.
However, a 4% cut in excise duty (from 16% to 12%) for small cars announced in the Union Budget 2008, came as a
major relief for this Nano project.
Another challenge was increase in pollution likely to cause with one million units of Nano being sold annually. In Indian
metros, the number of vehicles had shot up by 6.5 times since 2002. With India yet to create a comprehensive
transportation policy, the impending launch of the Tata Nano had worried analysts about its impact. If the Tata car does
accentuate an already serious traffic situation, the anti-congestion lobby was likely to restrict vehicles such as these to
rural and semi-urban areas.This would further delay Nano’s payback period.
The company had set up production facilities for the first year at 250,000 units and gradually plans to reach the current
projected market of 1 million units. If there is demand in excess of 1 million, which is very likely in international market,
the company can go for licensing the product in other countries. As a result in 2008, Tata Motors’ revenues would rise
by Rs 2,500 crore and if the company meets the million-unit mark, its revenues would go up by Rs 10,000 crore. There
will be proportionate increase in revenue in case of licensing.
Due to excessive cost cutting and pressure on margins, it was expected that Tata Nano would be generating a mere 3-
5% on net profit margin and 5-6% on EBIDTA margins. At that level of profitability, Tata Motors would need to sell at
least 4 million units to recoup the Rs 1700 crores ($450 million) investment. Going by the then prevailing margins, Tata
Motors was well poised to generate a profit of around Rs. 5,150 per unit (the calculation of profit margin will be
discussed in the next issue). With a cost of capital of 10%, the breakeven under different conditions under which Nano
would be sold might range from April 2011 to July 2013.
Annual profits are taken at their present value after discounting it by opportunity cost of 10%. The PV of profit in the
year 2015 has thus become:
Rs. (5150/ (1+0.10)7) = Rs 2643
The BEP’s are calculated through interpolation. If cumulative profit is 16,719,736,528 and 21,516,353,748 in 2013,
then the BEP will be somewhere in between 2012 and 2013. The BEP thus can be calculated as (scenario: without
competition considering the opportunity cost):
2012 + 17,000,000,000- 16,719,736,528
21,516,353,748 - 16,719,736,528
Hopefully, we can discuss the calculation of major cost items and the profit per unit (Rs 5150) in the next issue.
~Snehasish Choudhuri
7
Business Score line
In The News
National National
If business were not a part of the joy of living, we might almost say that we have no right to live.
~George Brown
9
Mind Your Language
10
An Intelligent Letter Who’s Who?
Dear Mr. Bill Gates,
11
Perspectives
Technology
circuits that can store millions of bits of information. Therefore, the demand for the
semiconductor chips had been growing with the information age. Chips had become
essential components for all consumer electronic products as well as many industrial products. The range of
chip buyers varied from the manufacturers of computers, digital consumer appliances, mobile
communications, industrial controls and others. This initiated the growth of global sales of chip. The global
chip sales were $227.5 billion in 2005 which was an increase of 6.8% from 2004. The computers consumed
41% of the chips, whereas, the consumer appliances and the mobile communications consumed 19% each.
The industrial controls consumed 8% of the chip sales. In the others category which consisted of automotive
and wired components consumed 13% of the chips. Therefore, it was found that the major consumer of
chips had been the computer manufacturers.
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Microprocessors had been working as the central processing unit especially for a computer system. The
development of the improved version of the microprocessor continued since its inception. The major players
in this competitive segment had been Intel and AMD. Intel was founded in 1968, as the Integrated
Electronics Corporation by Robert Noyce and Gordon Moore whereas AMD was founded by Jerry Sanders
and his seven friends on 1st May’1969.
To be continued..
~ Siddhartha Paul
13
Perspectives
Environment
~Azmal Hussain
To think is to differ.
~Clarence Darrow
14
Perspectives
Social Issue
South Asia: In the Clutches of a Social Bane
Continued……
NEPAL
T he southern part of Nepal is known as Terai region where the custom of dowry in a
marriage has become very common. This region accommodates 46% of the total Nepali
population and is very close to the Indian border. Because of its location, this area is highly
influenced by Indian culture.
In Nepal, dowry is commonly known as Tilak and it is a deciding factor of the status of both
of the bride and bridegroom’s family. Status of a family can be measured by the amount of
dowry the son’s family receives. The amount of dowry varies from $2,000 to $ 14,000 in
accordance with the qualification of the bridegroom. Not only money but also refrigerator,
television, car etc are given by the bride’s family as dowry.
Though the Nepal government has enacted “Social Customs and Practices Act” to prohibit
dowry related violence yet surprisingly nobody has ever been found to get punished till date
under this law. To combat this problem of dowry many nongovernmental organizations and
international organizations are starting awareness programmes by encouraging women to
education, increasing participation of women in administration, political parties which can better their
position in the society and bring the respect they deserve.
Conclusion
In this article the present situation pertaining to dowry in some of the South-Asian countries have been
highlighted. But this is just tip of the iceberg. The real scenario is more frightening. In most of these
countries not only men but women also encourage the custom of dowry. Women consider this dowry as
their only possession which they get from their own family and on which they can exercise their rights. But in
reality these gifts always remain inaccessible for them. They can not claim their rights on those gifts.
But it is our responsibility to make the world better for us. Governments are also entrusted with the
responsibility of devising appropriate property inheritance laws by which woman’s life could be made more
secure. The main problem in these countries is not with the existence of laws against dowry but with the
execution of these laws. So, transparency in governing body is equally important. More NGOs should also
come forward and make a conscious effort to educate people and make them think about dowry.
In the whole process, media has an enormously important role to play. Today media plays a pivotal role in
controlling our line of thinking and our action. Media has also its accountability to expose the guilty to put a
check on the whole custom of dowry. In order to bring decency, security, dignity and equality in women’s life
we all should fight together to organize civil society movement against dowry. However at this stage it can
be pronounced that all said and done collectively is good but the need of the hour is that women themselves
must make the plunge in every case, as Pandit Nehru once said, “To awaken the people it is the women
who must be awakened”, for it is the women who have always been at the receiving end.
15
Perspectives
Economy
Indian Agriculture: Essential for Growth Yet Neglected
I ndia in recent years has been suffering from rising food grain prices. In the capital,
Delhi, rice prices have risen by 20% and lentil prices by 18%. These two items
constitute the average food basket of most of the poor Indians. Indian government is
blaming the global food price rises as the main reason behind this escalating food prices. However at the
crux of the crisis lies the poor pace of production in the most significant yet neglected sector of India-
agriculture. Indian economy in the recent years has been growing at a pace of 8.5%. While most of this
growth is contributed by service and manufacturing sector in India, agriculture’s share is mere 18.46% (at
factor cost). For a sector that supports almost 60% of the total Indian population, this result is disastrous. If
we compare the productivity of Indian agriculture with that of the other countries, we will find that India is
way behind. As for instance with only 100 million hectare of land China is producing 400 million tons of grain
whereas with 146 million hectares of land India is producing only 108 million tons of grain. Recent studies
show that the rate of growth of food grain production in India has decelerated by 1.2% over the period 1990-
2007 lower than the annual growth of population which is 1.2%. Consequently per capita availability of food
grains in India has declined.
One of the major issues regarding the deplorable conditions in Indian agriculture is lack of substantial
investment. Indian agriculture is suffering from the scarcity of adequate irrigational facilities and proper
infrastructure. There has been no new technological breakthrough in this sector for
a long time. A substantial investment in this sector can eradicate these problems by
building up proper infrastructure and promoting research and development.
However the government is busy in planning populist strategies that are ultimately
not very useful. The 600 billion worth of loan waiver to the farmers announced in
the recent budget can explain this. Such a strategy is not very applicable in Indian
scenario where the small and marginal farmers are more open to non- institutional lending (money-lenders)
than institutional ones (public sector banks and credit institutions). Instead of declaring this loan waiver if the
government would have directly invested this amount in agriculture it may have served the purpose.
Another major issue that is creating problems for this sector is lack of direct marketing. Indian farmers are
very vulnerable since only 60% of the country’s total area is cropped. Moreover the amount paid by the
government to the Indian farmers for their produce is very low. This situation is worsened by the presence of
middlemen. The crisis in Indian agriculture and plight of the farmers is evident from the growing incidence of
farmers committing suicides. Indian government needs to implement direct marketing in Indian agriculture.
Direct marketing enables the farmers to reduce transportation costs and improve price realization. This not
only increases the price received by the farmers but also reduces the price paid by the consumers.
India is the second most populous nation in the world with a substantial proportion of people living below
poverty lines. For them even a small rise in food prices indicates a substantial fall in the real income. India’s
inflation in many ways is attributable to its food crisis, growing dependence on food grain import and rising
food grain prices worldwide. If India achieves food security it may escape such high levels of inflation in
future. Indian government has been opting for several demand cutting strategies to lower the already
escalating level of inflation. However such strategies will not be useful until and unless the farm sector gets
it’s deserved importance from the Indian government.
~Debolina Mukherjee
The only way to get rid of temptation is to yield it.
~ Oscar Wilde
16
Perspectives
Strategy
Indian Premier League and Thomas Friedman
Since the eighties, the whole world is agog with a new buzz
word – globalization. The society or the economy expanded with a
concept of ‘flat world’. This trend was expected to modernize
business, improve consumer experience and bring more wealth.
Whilst the jury is still out on the actual deliverable of globalization;
there is no doubt that this has shifted the paradigms of business.
In the words of Thomas Friedman (http://www.thomaslfriedman.com/) new global companies may
be Chinese owned, headquartered in New York, having American-European- Japanese
Management with customer support in India. What do you call this a Chinese company, American
or global?
~Sweta Chhaochharia
~Herodotus
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Tarapith
‘ Tarapith’, a holy religious place known for Ma Tara and the renowned saint Bamdev, is located in the
Birbhum district. It is the ultimate for all those, who love the divine mother. It is said to be so called because
the eye ball (tara) of Sati fell here. Others say that Tarapith is not pith, but the place owes its sanctity to the
fact that the great saint Basistha here worshipped the Goddes Sati in the form of Tara. The common local
opinion is that it is really a Pith and Basistha selected this place for worshipping Sati because it was a pith.
The idol in the temple is covered in a silver mask all the time, during night you can see the actual idol (Shila
Murti).
Shri Shri Bamakhepa was born at the Atla Village, on the eve of
‘Maha Shivratri’ in 1837. His father was Sarbananada
Chattopadhyaya and mother Rajkumari devi. Gradually, he
detached himself from materialistic life and started his journey
towards the spiritual world. He became one of the most popular
devotee and saint of Tarama of all times. At a very young age, he
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came in contact with Saint Kailashpati. Saint Kailsahpati first discoverded that Shri Shri Bamakhepa is a
form of Lord Shiva and was the suitable person to become a proper Saint of Tarama. Shri Shri Bamakhepa
had been considered to be the last saint, who had gained eternity at Tarapith. He had thousands and
thousands of disciples, who had found Shri Shri Bamakhepa their ideal guide from materialistic worries and
tensions. Shri Shri Bamakhepa attained death in the year 1912.
If you visit Sadhak Bamdev’s birth place at Atla Gram, you can find the muddy huts and can feel the fresh
air, the essence of the village, which is missing in Kolkata. Atla Gram is shaded all around with greeneries,
which make it just the right place to relax. Besides, the exotic views of uncommon birds, the wild flowers and
the cold river breeze soothe all city worries.”
The train services are available from both Howrah and Sealdah. S-E runs a number of trains like ‘Gana-
Devata’, Mayurakshi, Viswa Bharathi, Rampurhat Express etc. From Howrah or Sealdah, one will have to
reach Rampurhat station, which is around 220 kilometers from Howrah and takes around 5 hours. From
Rampurhat station, one will have to take an Auto, which will take around 45 minutes to take you to your
destined place.
Tourist Lodges
There a number of hotels, lodges, resorts and guest houses available at Tarapith. The charges vary from
Rs 300 to Rs 1,500 a night.
So, one can visit this place to see the historic temple and the Sashan. At the same, the interested persons
can visit the place to lead their Atma to the path of enlightenment, from the material world of darkness to the
spiritual world.
Ayan Chakraborty
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Book Review
T he core ides of this book is that crossing borders - or what is now called
globalization – is an age old concept since the first humans left their African
homeland. The only difference between now and then is the new technologies which
have expanded the volume, speed and content. The author has presented an
overview of the history of globalization from the perspective of traders, preachers,
adventurers, and warriors. However, the approach is descriptive rather than prescriptive.
Globalisation although has benefited millions in the developing world who now at least have low wages as
opposed to no wages at all, is never free of criticism. Many argue that globalization is responsible for many
of the world's problems such as global warming, the rise in commodity prices, child labor, and American
imperialism. Nayan Chanda recognizes the debate argues that it is pointless to fight globalization because it
has always been with us since the beginning of civilization and it is here to stay. Besides that, no single
entity controls it, so it would require the efforts of many to manage it. The story begins with an analysis of
the author’s own DNA which reveals that the author was descended from an African father more than
36,000 years ago. His ancestors were part of a group that represented some of the earliest migrations into
India.
Traders, preachers, adventures, and warriors have always been agents of globalization. From Marco Polo
on the Silk Route to the journey of the iPod from Shanghai to Chandra's home in New Haven, people and
corporations will forever be crossing borders in search of profits. In the section on preachers, Chanda
makes some interesting points about NGOs - such as Human Rights Watch. NGOs have taken up the role
of missionaries from earlier centuries. Adventurers and Warriors played a large role in border crossings in
the past, but less so today, since the world is getting smaller and more user-friendly, due to the advances of
technology.
Although Chanda believes globalization is unavoidable, he is no neoliberal freemarketer who believes in the
perfect goodwill of multinationals. He believes globalization should be managed through collaboration of
nation states - such as the WTO - so that there is balance and social justice. Corporations and NGOs have
their unique roles to play, but ultimately national governments need to occasinally intervene to keep the
global economy from spinning out of control or leaving large numbers of people destitute.
Chanda's short history of globalization tells us that its current critics are understandable, but basically
misguided. Instead of putting up trade barriers and halting immigration they should find ways to make
globalization work in their favor.
~Sweta Chhaochharia
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View Point
The Voice Of IRC-K
I feel we do research
here through the It is individuals'
method of re-search. Response of the Month perception, whether
Particularly in case he/she is involved in
department, we need The question “Are we at IRC-K doing research work or in re-
Research or Re-search??” is a searching others work.
to search again and
controversial issue that I feel in the At the beginning of my
again by giving context of IRC-K. Now the question service at IRCK, I was
different strings to may arise why am I stating so? My mainly involved in doing
find some crucial justification is, Research means re-search. But, with the
information. Also, at systematic investigation to establish gradual building up of
times, we need to facts. But over here, the system is bit the maturity as a re-
search the same topic different. Basically, in the case of searcher, I have tried to
in different websites producing derivative books I don’t feel focus my
Research is an appropriate term. It is works towards research
because of credibility
proper to state as Re-search where the activities. To me its
of the source. So, here, existing articles available worldwide, research that I am
re-search is actually are reproduced through the surfing of presently trying to
assisting us to do internet. But it must also be perform at IRCK.
research. acknowledged that IRC-K really has a
number of talented scholars who have
a limited scope to exhibit their original
~ Ishani Chakraborty research ability and expertise. They -Saptarshi Roy
have to abide by the set rules of IRC,
which are miles away from the original
sense of the term “Research”.
~Mahua Maity
I feel that IRCK is surely engaged in the research process and is not doing re-search in any means.
Research means knowing the unknown, finding out something new which may be in the form of some
information, some new advancements in the field of technology or scientific innovation. So the
core purpose of research has remained unaltered here-knowing the unknown. This is because we, at
IRCK, gain some new information everyday about the changes in the global business scenario and the
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turmoil daunting the multinational conglomerates .We come to know about the strategies which make
or destroy the leading companies.
Though we are engaged in secondary research but I feel that the basic motto of conducting a primary
research is met herewith.
~ -Sudeshna Bhattacharya
Opinion Poll
Research means that you don’t know, but we are willing to find out.
~Charles Kettering.
22
MIND Game
4 The name of which desert stretching across Mongolia and China means
‘waterless place’?
6 In which Olympics were female athletes allowed to compete for the first
time?
7 According to Aristotle, which quilled beast could shoot its deadly needle-like
darts?
9 Scotty Moore and Bill Black were members in which musician’s first band?
Answers
Seoul, Porcupine, Elvis Presley, The Sphinx in Egypt, Polo, Gobi desert, 1900 Paris
Olympics, Turmeric/Haldi, The Leaning Tower of Pisa
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