Proposal for Library Management Solution for (client)

Technical Proposal

For

Library Management Software

For

(Client)

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Proposal for Library Management Solution for (client)

HCL PROFILE

HCL Infosystems Limited is one of the pioneers in the Indian IT market, with
its origins in 1976. For over quarter of a century, HCL has developed and
implemented solutions for multiple market segments, across a range of
technologies in India. HCL has been in the forefront in introducing new
technologies and solutions, now HCL is amongst the top 20 business houses
in India with 14000+ employees spread across 38 countries and revenue of
around 14 billion US dollars.

HCL Infosystems Ltd. is the Internet Infrastructure initiative of the HCL group,
India’s premier information technology group. Through the pioneering
presence of the HCL group companies the vast experience of the markets,
HCL Infosystems has propelled itself to the path of “Total Technology
Integration”.

HCL Infosystems has established state-of-the-art ATM / Frame-Relay IP based

network infrastructure across 43 cities in the country and offers an entire
range of managed services. Its portfolio of services includes Virtual Private

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Proposal for Library Management Solution for (client)

Networks (VPNs), Broadband Internet access; Hosting Co-location Services;

Designing and deploying Disaster Recovery solutions and Business
Continuity solutions; Application services; Managed Security services and
NOC services.

All these services are delivered with a turnkey approach that includes
delivering Infosystems’s core services, third party hardware and network
provisioning, maintenance activities and project management.

HCL Infosystems comes with the promise of delivering the committed

‘Quality of Service’ backed by significant investments in infrastructure,
network management solutions and its round the clock centralized Customer
Support Call Center. This holds even more when we consider the leverage
Infosystems draws from its parent company’s unparalleled experience in
networking.

LIBRARY MANAGEMENT SOLUTION

HCL Infosystems Limited is providing one of the leading library management

software (LMS) in the global market. Our LMS is designed on all international
standards like MARC-21, UNICODE, SIP/SIP2, ISO 2709. LMS is completely
user-friendly menu driven interface, online help, complete and elaborative
help documentation. HCL is also can provide solutions like RFID based
security and circulation, as well as solutions for Digital Library Management
solution. WE BELIEVE IN PROVIDING 100% SOLUTION FOR A LIBRARY.

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HCL’s Customer Support

We have the highest regard for our esteem customers, and to meet this, we
have geared up ourselves with following services across the country:

• We organize customer’s meets all over the country to have the first
hand interaction, which enable us to interact with our customers and
review their feedback one to one. We also strive to improve our
services standards for more customer satisfaction.

• We have the key-client concept, where in we constantly monitor the

upkeep of our products, being used for achieving highest level of
service standards. The parameters governed by this (viz. Up-time,
Preventive Maintenance Schedule etc.) are appraised by specialized
team at the regional office and Head office. Further, these clients are

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Proposal for Library Management Solution for (client)

provided with an Up Time Certificate authenticated by the respective

user department and these are sent by the President & CEO himself.

We have across the country –

Number of Machines 50,000 (All products including

photocopier)
10,000 (Telecom products alone)
Number of Software 1,000
Solutions
Number of Professionals 14,000
Number of Trained 5,000
Engineers
Number of Offices 170 cities
Number of Service Centres 360
Customer Satisfaction 9 out of 10 *
ISO Certification ISO 9001:2000 & ISO 14001:2004

* Survey done by
With trained engineers around 360 locations around India, we are able to
provide better customer support and reach well above the industrial
customer satisfaction level standards.

HCL is itself synonymous with customer satisfaction, we are proud to offer

the best solutions and services anywhere in India.

The best in the “Corporate Users expectation and Satisfaction Survey

2003” - Voice & Data Magazine.

HCL has been ranked No.5 among India’s Top 5 groups impacting the
dynamics of the IT Industry - DataQuest

“The Most Responsive Company, 2005”– IT Hardware Category by the

Economic Times - Avaya Global Connect

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HCL’s Presence in India

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RFID Solution for (Client)

Overview

Radio Frequency Identification (RFID) is the technology that is slated to replace

barcodes in library applications. It is a form of identification that is contact-less and
does not require line of sight. The technology, though new to libraries, has been in
use in other sectors for more than 20 years. The RFID tags are placed in books and
generally covered with a property sticker. Antennas of different sizes, based on
application, are used to read the tags and manage the various library functions.

The RFID Solution is a revolutionary application of automatic identification and data

capture (AIDC) technology. In a library environment, RFID technology resembles a
traditional barcode system in that it provides a means of assigning an ID to an item
and reading that ID to perform circulation transactions or to take inventory. But
while RFID technology resembles a traditional barcode system in application, the
HCL RFID Solution is far superior in performance—plus it offers built-in security.

How the HCL RFID Solution Works

HCL has partnered with TAGSYS/Texas Instruments, leading manufacturers of RFID

hardware, to bring you the latest in RFID technology. A
standard RFID system consists of four main parts:

• RFID Tags - Flexible, paper-thin smart labels that are

applied directly to library items. Each RFID tag contains
a tiny chip, which is both readable and writable and can
store information to identify items in your collection. In
library applications, it also stores a security bit and if
needed, information to support sorting systems.
• Passive (this is what mostly used now)

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 Tags are inactive until the reader’s interrogation signal “wakes”

them up
 Cheap, but short range only
• Semi-passive
 On-board battery, but cannot initiate communication
 Can serve as sensors, collect information from environment: for
example, “smart dust” for military applications
 More expensive, longer range
• Active
 On-board battery, can initiate communication


• Readers –
A handheld
or EAS
Gates

programmed to capture radio waves signals omitted by the RFID Tags. The
devices are responsible for the security and circulation of resources as
programmed in the server, it will alarm if the resource is taken out without
proper process.
• Database: all the information related to RFID tags and corresponding
information about the resource/books/member is stored in the database
which is stored in a centralized location a PC or a Server. The software
installed in the server verifies the tag reading captured by the Reader
(Transceiver).

The HCL RFID Solution can be implemented with any library automation system that
uses the Standard Interface Protocol (SIP/SIP2) for circulation transactions. Together,
HCL and TAGSYS/TI have installed over 2.5 million tags in libraries worldwide.

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Advantages of an RFID System over a Traditional

Barcode System

The HCL RFID Solution provides numerous advantages over traditional barcode
systems. Here are just a few of the benefits:

Features RFID Barcode

Read more than one item at a time
 ×
Read while item is moving
 ×
Programmable
 ×
Line of site read not required
 ×
Life guarantee (100,000 reads)
 ×
Sturdy in harsh environments Might want to
consider use of the term “environmentally  ×
hardened”, this term is becoming more common
place in USA electronics markets. (I am not certain
of global acceptance of this term)
Able to resist water damage
 ×
Built‐in security
 ×
Inventory tool without handling items
 ×
Able to locate specific items on shelves
 ×
Use with borrower self checks units
 
Use with automated sorting and handling systems
 ×
Particulars RFID Barcode
Physical Size Tags range in size from a Bar codes are larger than
postage stamp to a book. the smallest tag and very
The aspect ratio of a Tag's sensitive to the aspect
length vs width is very ratio for presentation to a
flexible and not a scanner. The ratio of a bar
significant factor for the code's length vs width is
Reader. critical to its operation.

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Lifespan Tags have no moving parts Bar Codes have unlimited

and are embedded in shelf life but are subject to
protective material for an degradation with
indestructible case and handling.
multi-year lifespan.
Harsh Environments Tags may be placed in
extreme environments and
perform to specification.
They are very robust to
handling, sensitive to
environment, and generally
degrade once used, stored
or handled in a non-office
environment.
Product Codes Digital data is stored on
the Tag and provides for
a significant capability to
encode: 1) Tag originator
2) User data as needed
by the segment or
application 3) Serial
number as needed by
the segment/application
Major vertical markets
like Retail have
standards which are
excellent at coding
product type and
manufacturer. Additional
information beyond
these basic parameters
is not feasible because
the size of the Bar Code
becomes too large.
Counterfeiting Tags are produced with a Bar Codes may easily be
unique identity code (UIC) duplicated and attached to
or serial number from the products and are,
manufacturer. This is therefore, easily
embedded digitally on the counterfeited.
microchip and may not be
changed, therefore, making
them extremely resistant to
counterfeiting.

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Dynamic Updates Tags may be written to Once a Bar Code is printed

and offer on board it remains frozen. The
memory to retain Code and the process of
information. This feature attaching the BC is not
supportive of real time
may be used to store a
updates. It is a labor
product calibration intensive process to
history, preventive update any information on
maintenance, etc. a BC once printed.
Updates may be made
within the blink of an eye
and automatically
without human
intervention. Once a Bar
Code is printed it
remains frozen. The
Code and
Traceable The combination of UIC BC is limited to an entire
(unique identification class of products and
code), user data, serial unable to drill down to a
number and on-board unique item. It is not
feasible to recall, track or
memory makes it
document a single item.
possible to track, recall,
or document the life
span of a single item. For
example, with livestock
this means that the
birthplace of the animal,
its vaccine history, feed
lots, slaughter house,
processor, etc may all be
tracked. This kind of
information supports a
complete pedigree for an
item attached to the Tag.
Scanning RFID - Offers a range from The Bar Code must be
inches to hundreds of feet presented to the scanner
and does not require line of in an orientation and
sight. This means that distance that is very
individual Tags placed limited. Individual reading
within a carton, packed in a requires that each box on
box and stored on a pallet a pallet be opened and the
may be read. You do not item pulled for
have to open each box and presentation to the
present the individual item. scanner.
BC - Offers a range over
inches and requires line of

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sight to read the code.

Simultaneous RFID - Standards have Limited to one bar code at

Scanning algorithms to support a time. Unable to support
simultaneous reading of simultaneous reads.
Tags at one time.
Cost High volume Tags are This is a clear
currently 25 cents each advantage for BC unless
with the potential to you expand cost to be
continue to drop per the fully loaded.
experience curve. High
volume bar codes are
less then a penny. In this
scenario the labor
savings from items like
physical counts, etc. give
RFID greater feasibility.
Reusable Yes No

RFID System Components and Applications

RFID Tags
An RFID tag is the most important link in any RFID system. It has the ability to store
information relating to the specific item to which they are attached, rewrite again
without any requirement for contact or line of sight. Data within a tag may provide
identification for an item, proof of ownership, original storage location, loan status
and history.

RFID Tag consists of an integrated circuit and an antenna combined to form a

transponder. RFID tags collect the energy to operate from a Radio Frequency (RF)
field emitted by a reader device; therefore they do not need a battery. When
energized by a radio signal from a fixed position reader or handheld scanner, the

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tag returns the stored information in order that the item to which it is attached can
be easily located.

The chip also has a "multi-read" function, which means that several tags can
be read at once.

RFID tags have been specifically designed to be affixed into library media, including
books, CDs, DVDs and tapes.

It is thin, flexible and thus can be laminated between paper and plastic. With special
method to attach to books, patron is totally unaware that the tag is there.

KEY BENEFITS:
1. No line of sight needed
2. Allows to check-out and check-in several items simultaneously
3. Information directly attached to product
4. Performing both identification and antitheft in one single operation
5. Different shape and sizes available
6. Able to tag almost anything
7. Accelerate scanning and identifying

Patron Self Check-in/Check-out:

Phase Action:
1. Let patron do the check-out and check-in process of books.

Phase Target:
1. Benefit to Librarian:
2. Speeds up book check-in / check-out
3. Frees staff to better service patrons
4. Better space planning
5. Benefit to Patrons:
6. Easy to use: books can be read in any orientation
7. Reduces queuing time
8. Provides patron privacy

Equipment & parts needed:

1. Self Check Station - Perform patron self check-out and check-in process and
turn off or turn off the EAS status.
2. Book-Drop - Indoor or Outdoor. After patron drop in the book into this station,
book’s id is checked and turned on the EAS simultaneously.
3. Remote Book-drop - Long distance away from library, Acquire better
protection of the Book-drop.
4. Sorting station - Sorting the return books automotive or manual.

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Smart and Quick Inventory:

Phase Action:
1. Search and Inventory by reading the RFID using portable reader and portable
computer.

Phase Target:
1. Quick inventory
2. Look up the misplace material
3. Search for certain material

Equipment & parts needed:

1. Portable RFID reader
2. Portable Computer - Notebook PC or PDA
3. Inventory & Searching software

Circulation Counter
Counter Station is a staff assisted station on services such as loan, return, tagging,
sorting and etc. It is loaded with arming/disarming module, tagging module and
sorting module. Arming/Disarming module allows EAS (Electronic Article
Surveillance) bit inside the tag of the library material to be set/reset so as to
trigger/not trigger the alarm of the EAS gate. Checking of EAS status of library
material is easy. The staff puts the item on the reader and click on the view to
display the information stored inside the tag and status of EAS. There are also
feature of Auto Arming and Auto Disarm. Auto Arm/Disarm will automatic
arm/disarm library material that is within the Reader range.

Together with circulation module from Library Automation Software, this station is
used for the following services:

1. Editing and updating of patron’s record

2. Add and deleting of patron’s record
3. Generate loan history for a particular patrons
4. Managing of fines incurred by the patron
5. Arm/Disarm of EAS bit inside the library material
6. Program of new library material
7. Sort item in accordance to their branch and category number

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The features of this station depend on the module loaded by the Library
Automation Software.

KEY BENEFITS:
1. Provide Value Added Customer Service instead of manual daily routine
2. Perform media check-in/-out for those patrons who choose not to use the self
service system
3. Help patron that need assistance from the staff

Patron Self Check-out Station

The Patron Self Check-out station is basically a computer with a touch screen and a
built-in RFID reader, plus special software for personal identification, book and other
media handling and circulation. After identifying the patron with a library ID card, a
barcode card, or his personal ID number (PIN), the patron is asked to choose the
next action (check-out of one or several books). After choosing check-out , the
patron puts the book(s) in front of the screen on the RFID reader and the display will
show the book title and its ID number (other optional information can be shown if
desired) which have been checked out.

The patron then confirms that he has finished the check-out

process and a receipt is printed, showing which books have
been borrowed and the return date. The RFID tag in the book
is set on quiet as a result no alarm will go off at the EAS
gates.

It is also possible to use the station for Check-In (return) of

books. In this case the patron identifies herself, chooses return and then puts one
book or a stack of books onto the reader. She will receive a receipt. If the books
were to be taken through the gate now, an alarm would sound.

One important point for library productivity is that the whole process is significantly
less time consuming than with barcode and magnetic strip system; therefore long
lines are avoided and fewer stations are needed for the same process.

KEY BENEFITS:
To Librarian:

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1. Speeds up book check-in / check-out

2. Frees staff to better service patrons
3. Better space planning
4. Increases membership rate

To Patrons:
1. Easy to use: books can be read in any orientation
2. Reduces queuing time
3. Provides patron privacy
4. Encourages patrons to come back

Book Drop Box

The Book Drops can be located anywhere, within or outside the library. Possible
remote locations outside the library include MRT/train stations, shopping centers,
schools, etc. This offers unprecedented flexibility and convenience of returning
library items at anytime of the day, even when the library is closed.

Patron inserts the library item into the slot. The reader captures the electronic
signature and sends to backend system for loan cancellation. Patron is
acknowledged by beeping sound and flashlight. Patron’s record is updated
immediately. This is possible due to the seamless link between RFID Management
System and the host computer system. As such, users who have reached their loan
quota can start borrowing items once they have returned them through the Book
Drop.

KEY BENEFITS:
1. The ability to return books during off hours.
2. Loans for the returned items will be instantaneously cancelled so that patron
may immediately borrow again.
3. Librarians are able to allocate more time to customer service, as they are free
from the labor-intensive loan cancellation activity associated with bar-code
system.
4. Display the return status and printing receipt.
5. The design of the Book Drops is such that items cannot be retrieved back
once deposited.

OPTIONS:
1. Accept special design
2. Able to Integrate with Auto-sorting system

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Shelf Management
Shelf Management Solution makes locating and identifying items on the shelves an
easy task for librarians. It comprises basically of a
portable scanner and a base station.

The solution is designed to cover three main

requirements:
1. Search for individual books requested
2. Inventory check of the whole library stock
3. Search for books which are miss-helved

All these functions are performed by sweeping the

portable scanner across the spines of the books on the shelves to gather their
identities. In an inventory check situation, the identities collected are compared
with the database and a discrepancy report could be generated.

In situations when search function is required, whether for a particular item or an

item category, the information is first entered into the portable scanner from the
base station, and when a foreign item is found on the shelves, a built-in beeper
sound to alert the librarians.

KEY BENEFITS:
1. Changes inventory process:
2. No more book handling: just pass the reader across shelved books to perform
an instant inventory.
3. Accuracy: book identification numbers are registered in the Shelf-
Management Reader. The data is then downloaded to the central database.
4. The fastest inventory you have ever made: 20 books per second.
5. Notification: books to be pulled are up-loaded to the reader for quick
identification.
6. User friendly:
7. Light weight
8. Wand allows easy reading of high and low shelves
9. Saves time and resources:
10.Implementers indicate a 75% reduction in human resources required for shelf
management activities.

EAS Gates

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RFID EAS Gate is the anti-theft part of the RFID Library Management System using
the same RFID tags embedded in the library items. Each lane is able to track items
of 1 meter or more and would trigger the alarm system when an un-borrowed item
passed through them. The alarm will sound and lights on the gate will flash as
patron passes through with the library material.

The EAS Anti-Theft Gate is used to detect RFID tag that is equipped with EAS
(Electronic Article Surveillance). It can detect the RFID tags within 1 meter range
without interference of magnetic items, Upon detecting of Armed RFID tags, the
alarm will sound on the gate. It has option to trigger a Camera to record patrons
who trigger the alarm to the Surveillance Station.

Theft detection is an integral feature of the chip within the tag. It is a stand-alone
technology, which operates independently of the library database.

FEATURES:
1. Detect EAS Armed RFID tags
2. Multi-item detection
3. Able to integrate camera with the gate (Option)
4. Gale to integrate with Surveillance Station (Option)

KEY BENEFITS:
1. Single technology is required for both inventory and theft management of the
library.
2. Library staff are alerted immediately when un-borrowed items passes through
the theft detection gates.
3. Would-be thieves are deterred by the physical presence of the gates.
4. Number of patrons passing through the gantry is captured by a counter on
the gates Alarm volume can be easily controlled.

Library Security System Only:

Phase Action:
1. Using RFID Tag replace EM Security Stripe

Phase Target:
1. Radio Frequency Detection
2. Replace the EM Anti-theft system to avoid the high volume EM field harm
human body and without False Alarm.

Equipment & parts needed:

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1. Anti-theft Detection Gate - Detect the RFID Tag on Book and Check EAS
Status, System alarm when the EAS status is ON.
2. Security Processing Station - Turn On or Off the EAS Setting of the Chip
3. RFID Tags

Support Library Circulation:

Phase Action:
1. Using RFID tags replace the barcode in Circulation process. Reading book’s
access number from RFID than from barcode to borrow and return the book.

Phase Target:
1. No line of sight needed
2. Allows to check-out and check-in several items simultaneously
3. Performing both identification and antitheft in one single operation

Equipment & parts needed:

1. Counter Station
2. New Integrated Library System functions - read from RFID and set the EAS
status.

RFID Process

Perhaps the most difficult and disliked function in libraries is inventory control and
shelf management. This function becomes extremely simple with RFID technology
and associated software from the ILS system.

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The components necessary for inventory management consist of a Reader and a

Wand with an IPAQ (hand-held personal digital assistant) at the end. The Reader
weighs only 607 grams (0.6 kgs) and the Wand 435 grams (0.4 kg), making the
weight of the entire unit approximately one kilogram. A shelf can be inventoried in
a matter of a few minutes as the units can read up to 20 tags a second. The system
allows for two different methods for taking inventory.

The first method for taking inventory is to run the Wand across the shelf. This
process captures the RFID data to the IPAQ unit, which can store data for more than
6 million books. This data is uploaded, through wired or wireless connections, to the
ILS system, where the software program performs the inventory management
functions.

The second method involves a pre-processing step where data is downloaded from
the ILS system to the Reader. This method is more effective when there is a need to
search for specific books or to identify miss-shelved or missing books. The unit
comes with an audible alarm to provide appropriate feedback to the user.

All in all, this technology converts the otherwise tedious task of managing inventory
to a convenient technique for helping libraries gain control over their collections.

Specifications for RFID-based Library Management System

The RFID Tags provided have following specifications:

• The RFID chip have the following characteristics:

• Frequency Support: 13.56 MHz
• Standard: ISO 15693 compliant
• Type: iCode2 compliant
• Memory Capacity: 1024 bits

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• Data re-write: 100,000 times for each address

• Data retention: >10 years for each write
• Anti-collision for Multi read
• Anti-theft security bit

• Read/Write capability with data locking option

• Size of square tag (for books): 50mm x 50mm

• Size of rectangle tag (for Tapes): 150mm x 15mm
• Size of square tag (for CD/DVD): Diameter 40mm

The membership cards have the following characteristics:

• Operating Frequency: 13.56 MHz

• Standard: ISO 15693-Vicinity Cards
• Memory (User Programmable): 2K bits
• Organized into 64x32 bit blocks
• Typical Programming cycles (at 25 C): 100,000
• Simultaneous Identification of Tags: Upto 50
• tags per Second (Reader/Antenna dependent)
• Data Retention time (at 25C): > 10 Years
• Case Material: PVC (Polyvinyl Chloride), White
• Surface Finish: Glossy
• Dimensions: 85.6 (L) x 54 (W) x 0.76
• (Thickness) mm (ISO 7810)
• Weight: 5 gms
• Printability: Thermal transfer (Dye Sublimation preferred), Silk screen Tamp on
(Pad on)

It consist of - RFID Reader and Antenna with multiple Read/Write facility

• Barcode Reader
• High Speed slip printer

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Proposal for Library Management Solution for (client)

• SIP2 compliant Client software for communication

Hardware
Above system requires CPU with following minimum specs

• Processor: Intel Pentium 4 (2.4 GHz)

• Hard disk: 40 GB or higher
• Memory: 256 MB DDR RAM
• Display: 15” TFT LCD Monitor
• Network: motherboard with built in
• Audio/Video/Ethernet 100 Mbps
• Drive: DVD Combo drive
o RFID Antenna and Reader
o Barcode Reader
o Thermal Slip Printer

Specifications for RFID Reader and antenna with multiple read

/write facility

Firmware protocol: The firmware should be ISO 15693 compliant and should be
upgradeable to comply with future ISO 18000 RFID chips

• Antenna: Capability to multiple read

• Operating frequency: 13.56 MHz
• Chip compatibility: ICode2 and ISO 15693 chips
• Accompanied with the necessary software Communication interface: serial
RS232

Application software:
• Windows 2000 Professional or higher
• Borrowing software (based on SIP2)

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Proposal for Library Management Solution for (client)

• Arm/Disarm software for EAS security bit

• Frequency Support: 13.56 MHz
• Reading distance: 0 – 25 cm
• Language: Multi-lingual support using Unicode
• Membership card type support: Barcode, Magnetic, Smart card, RFID card
multiple item loan: should be configurable from 1 to X nos.

The Multi-purpose Counter Station have the following specifications.

It consists of RFID Counter Station for Read/Write One item at a time with
specifications as below:

• Read/Write /Antitheft programming should be done in one single operation.

• The programming station should be interfaced with the Library Management
Software.
• Programming time should be 1 second or less
• Must be able to read ISO 15693 compliant tags
• SIP2 client software should be provided

Hardware required

• CPU with following minimum specs

• Processor: Intel Pentium 4 (2.4 GHz)
• Memory: 256 MB DDR RAM
• Hard disk: 40GB or higher
• Drive: DVD Combo drive
• Display: 15” Color Monitor
o RFID Antenna and Reader
o Barcode Reader
o Thermal Slip Printer

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Application software

• MS Windows 2000 Professional or higher

• RFID Tagging/Programming software
• Borrowing software (based on SIP2)
• Returning software (based on SIP2)
• Arm/Disarm software for EAS security bit
• Frequency Support: 13.56 MHz
• Reading distance: 0 – 25 cm
• Language: Multi-lingual support using Unicode
• Membership card type support: Barcode,
• Magnetic, Smart card, RFID card
• Multiple item loans: should be configurable from 1 to X nos.

The Single-lane EAS Security Gantry have the following

specifications.

Library EAS Security Gantry Arrangement with Provision for Camera

The single-lane gantry should consist of Two Pedestals: Each pedestal is standalone
and plug and play to the main power

Standalone: The Security Gates need not be linked to the library database, and
should still operate even when the Integrated Library Management Software System
is down or under maintenance.
• Frequency Support: 13.56 MHz
o Controllable Volume for Alarm
o Strobe light
o Alarm Count
o Patron Traffic Counter

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Proposal for Library Management Solution for (client)

• Options for: Integrating with security camera Integrating with Access Control
System

Shelf Inventory Management System

This consists of Handheld RFID reader along with necessary communication

software as per specs below:

• Operating frequency: 13.56 MHz

• Chip Compliance: ISO 15693 SIP2 client software
o RFID Handheld Antenna
o RFID Portable Reader
o iPAQ Pocket PC 64 MB RAM Model 5500 or latest model along with
necessary application software compatible for use with the handheld
reader

Carry case for the entire Shelf Management System

The Shelf Management System supports following functions:

• Item search (single/multiple)
• Stock verification
• Arm/disarm items
• Locate misplaced items

The system provides web-based reports for the following purposes:

• Stock taking report
• Missing items report
• Extra items report

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Proposal for Library Management Solution for (client)

Deliverables

N Particulars Quantity
o
1.
2.
3.
4.
5.
6.

Page 26 of 29
Proposal for Library Management Solution for (client)

Commercial Proposal
For
Library Management Software
For

(Client)

Page 27 of 29
Proposal for Library Management Solution for (client)

HCL here by submit its Commercial Proposal for Total Library Management
Solution to (Client). Kindly find following as our Commercial proposal:

Commercial Offer for RFID Library Management Software

Sr. No. Particulars Quantity Price (Rs.)
1.
2.
3.
4.
5.

RFID Software
Sr. No. Particulars Quantity Price (Rs.)
1.

Sr. No. Particulars Quantity Price (Rs.)

1.

Terms & Conditions:

• Delivery: 6-8 weeks from the date of receipt of the PO and payment.

• Taxes: The above prices are exclusive of all local Taxes. The same will be
charged extra as applicable by HCL to Library, (Client)

• Warranty: There is a warranty on the solution purchased for one year from
the date purchased. Thereafter, the warranty will continue to get extended on
an annual basis as long as (Client) continues to renew the Annual
Maintenance on an annual and timely basis from the second year onwards.

• Validity of Prices: These prices are valid for 30 days.

• Force Majeure: HCL shall be under no liability whatsoever on the occurrence

of any Force Majeure event such as war, fire, arson, industrial action, orders
of government or other duly constituted authority, any natural calamities or
Act of God, etc.

Page 28 of 29
Proposal for Library Management Solution for (client)

• HCL provides the solution to (Client) based on the above understanding, In

case any additional scope of work or legal licenses for Digital Library or
copyright act has to be taken care by (Client) only.

• HCL and (Client) will come into a agreement to fulfil the scope and when ever
there is change in scope mutually will agree and the same in the agreement
as and when it arises.

• Above pricing is for generic software. In case of any customisation in software

charges will be taken as per the degree of customisation in the software

Hope the above is in order.

Sincerely,

For HCL Infosystems Ltd.

Page 29 of 29