THURSDAY, JANUARY 24, 2008

Organizational Behaviour - 2

1. Question The senior executive of XYZ Ltd., Mr. Joyonto Roy, had given complete freedom to
his subordinates. He essentially provided no leadership. What category suitably defines the leadership
style being practiced by Mr. Roy?
Correct Answer Laissez Faire
2. Question In an example of the erection of a stone wall, the work curve shows the following :-
Correct Answer An initial warming up before reaching peak productivity , The leveling off of
productivity , Eventual decrement in productivity, probably ending in a spurt again
3. Question From the following which is classified as a hygiene factor according to Herzberg's
theory of motivation?
Correct Answer Salary
4. Question Organizational objectives can be achieved by :-
Correct Answer Group work , Division of labour , Hierarchy of authority
5. Question Each major change in a work situation carries with it an element of uncertainty.
Correct Answer True
6. Question Keshav is a student of psychology. His project is based on stress management. While
observing a group of 20 executives, he observed that in some situations, the executives were stressed
even when the events were very favorable for them. In fact these executives were overjoyed with the
events occurring in that manner, yet they experienced stress. Very fortunately this stress lasted for a
short while of time. Advise Keshav about the category of stress being experienced by the executives.
Correct Answer Eustress
7. Question Situation where individual differences are unimportant
Correct Answer Earthquake , Drought , Flood
8. Question A group of 6 employees has been formed within MRF Co.Ltd. The initial discussions
in the group were based on the environmental factors of the concerned issue. As the group started to
work on the measures to rectify the core factors responsible for the concerned issue, the discussions
always ended up in conflicts within the group members. This conflict was hampering the group's
effectiveness. What is the level of conflict that is being highlighted in this case?
Correct Answer Intragroup
9. Question A mediator should act as a neutral party.
Correct Answer True
10. Question The formation of specific goals, feedback on progress towards the goals and
reinforcement of desired behavior all stimulate ________.
Correct Answer Motivation
11. Match The Following
Question Correct Answer

*Free rein leaders Avoid power and responsibility

Avoid power and responsibility

*Negative leaders Act domineering and superior with their subordinates

Exercise control mostly by using forces within the group

*Autocratic leaders Provide security and satisfaction to his subordinates

Act domineering and superior with their subordinates

*Participative leaders Exercise control mostly by using forces within the group

Provide conceptual skills to his subordinates

12. Question Any organizational change faces employee resistance because it is perceived as loss of
something of value as a result of the change.
Correct Answer True
13. Question Perception plays a vital role in which of the following areas.
Correct Answer Selection of a candidate , Deciding on loyalty of an employee , Giving incentive to an
employee
14. Question A non-specific response of the body to a situation is known as ________.
Correct Answer Stress
15. Question The supervisor gets upset when his manager scolds him and gets into a hot argument
with his manager. His team members are also arguing with him constantly. Here supervisors'
behavior is a reflection of ________
Correct Answer Caused behavior
16. Question People tend to process pleasant stimuli more efficiently and accurately than they do
unpleasant stimuli.
Correct Answer True
17. Question Effective communication can be seen as the foundation of modern organizations.
Correct Answer True
18. Question The process theories in general lack explanatory power over the complexities of work
motivation.
Correct Answer False
19. Question When an organisation is confronted with a threat, according to the general
adaptation theory the physiological response will occur in which of the three stages?
Correct Answer Alarm reaction , Resistance reaction , State of exhaustion
20. Question At ________ stage of team building, cooperation and a sense of shared
responsibility is developed amongst the team members.
Correct Answer Norming
21. Question What are the sources of attitudes for an individual?
Correct Answer Personal experiences , Institutional factors , Peer groups and society
22. Question Communication provides a means to release ________ and for fulfillment of social
needs.
Correct Answer Emotional expression
23. Question Which of the management styles are available to a manager for overcoming
employees' resistance to change?
Correct Answer Convincing the employees about the necessity of change , Employee participation in
setting up the change , Forcing the employees to accept the change
24. Question Alderfer's ERG needs model is very rigid in nature.
Correct Answer False
25. Question Rest provides the opportunity to recover from fatigue.
Correct Answer True
26. Question Different kinds of work like heavy and muscular work, or light work, or clerical work
yield curves that are :-
Correct Answer Different from each other
27. Question Traditional win-lose situations can be solved using ________ negotiations.
Correct Answer Distributive
28. Question Select the needs which are discussed by the need hierarch theory :-
Correct Answer Physiological needs , Security needs , Self realization needs
29. Question John had thought of a very innovative idea to launch the new product of his
company. However, John was an introvert. In the meeting, he just could not gather confidence to talk
about his idea. What aspect of communication was missed by John?
Correct Answer Transference
30. Question Mismatch between personality and organization may lead to
Correct Answer Confusion and chaos , Loss of interest by members in organization , Low morale and
job satisfaction
31. Question Organizational culture exists on different levels which differ in terms of visibility and
resistance to change.
Correct Answer True
32. Question Behavioural scientists are focusing their attention on :-
Correct Answer Decision making , Organizational adaptability , Relationship of organizational
structure to human behaviour
33. Question The leader who fails to guide, motivate and develop his subordinates is said to be
practicing ________ leadership style.
Correct Answer Free Rein
34. Question There is one leadership style which gives good results when the leader is required to
deal with the unskilled workers doing repetitive tasks; find this leadership style.
Correct Answer Autocratic
35. Question In Supportive organization model, employee orientation is :-
Correct Answer Job performance
36. Question The concept of organizational stress was first evolved in the classic work of
________.
Correct Answer Kahn et al
37. Question Identify the internal forces for organizational change :-
Correct Answer Employees' desire to share in decision making , Changes in the location of the
organization , Change in the top management personnel
38. Question Roger's defines the ________ as an organized, consistent, conceptual gestalt
composed of perceptions of the characteristics of the 'I' or 'me'.
Correct Answer The self concept