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OBJECTIVE
To obtain a position that will utilize my skills and knowledge for the company’s growth and development.
WORKING EXPERIENCE
Handle CSR and perform 1st line troubleshooting regarding OSS. Use Primus application in order to
provide updated solutions to problems.
Perform Preliminary Acceptance Test.
Major Contributions/Accomplishments:
Fine tune existing scripts in order to correct problem.
Performed 2G OSS Acceptance Test in Jeddah.
Currently working to support RBT, separate from OSS which is an additional competency.
Create UNIX Shell scripts for solution to problems.
Provision environment in Development and Quality Assurance servers running on UNIX platform (Sun
Solaris, AIX) using IBM Websphere.
Define rights, access, and roles in System and File Transfer (JEEPS Web Application.).
Define File Transfer profiles using Commerce Quest Process Management (PM4Data).
Major Contributions/Accomplishments:
Automate checking of SSL Ports using UNIX Shell Scripting.
Automation of Websphere related requests using wsadmin and UNIX Shell Scripting.
Exposure to different Network Management Systems (Nokia, Ericsson) and UNIX platforms (HPUX, Sun
Solaris).
Act as 1st line support to internal customers (NetAct Workflow Manager, Helpdesk, CSR).
Performs User Management through creation, deletion and modification of users and profiles (Admintool,
SAM, TSS).
Performs Systems Maintenance according to standards (File System Management, Veritas Enterprise
Administration)
Performs Systems Management through System checkup and backups (Omniback, Veritas Netbackup,
fbackup, tar, dump).
Performs Database Management (Oracle, Sybase)
Performs and Supervise during Systems related activities (OSS Upgrades like Nokia upgrade from T12 to
OSS 3.1 and Ericsson OSS 1.1 to 2.2, Change Delivery, Corrective Patch Installation, OSS Installation and
Upgrades).
Develop and customize programs, reports, and scripts (UNIX Shell Script, Korn, Awk, Sed, Visual Basic).
Major Contributions/Accomplishments:
Developed UNIX Shell Script utilized on LBS (Location Based Service) and CBS (Cell Broadcast
Service).
Was involved in several major projects from different departments that require my expertise.
Was able to perform Server upgrades and corrective patch installations.
Was able to restore UNIX Application Servers from backup during system crash.
Developed several Powerful UNIX Shell Scripts (more than 20 scripts) for performance and configuration
management.
Developed several Windows based application based on UNIX Scripts and tools using Visual Basic 6.
Resolved several BSC/BTS related problem cases through observation and proper coordination.
Documented procedures to guide Administrators/Users in the proper management of a selected system.
Assisted other System Administrators during troubleshooting and other related activities.
Major Contributions/Accomplishments:
Organized a systematic approach for the proper distribution of Service Orders.
Reconciled various unresolved Service Orders through observation, investigation, and proper coordination.
Participated in the development of “Talking Pairs” utilized by field technicians.
Participated in the deprogramming of unused Service Numbers.
Participated in Sales through house-to-house campaign.
Instructor (July 1999 – November 1999)
Macrosystems Institute of Computer Technology
Facilitates in the development of the student’s academic and social well being.
Handled subjects such as Principles of Computer Electronics, Electronics Math, and Fundamentals of
Electricity and Electronics.
Major Contribution/Accomplishment:
Participated in the completion of the requirements submitted to TESDA (Technical Education and Skills
Development Authority).
EDUCATION
Special Course on UNIX/Linux,
GENETIC COMPUTER INSTITUTE, June 2000
SCHOOL AFFILATION
TRAININGS ATTENDED
CHARACTER REFERENCES
Arnel-Arthur A. David
Ericsson/OSS Senior Support Engineer
arnel-arthur.david@ericsson.com
Contact Number: (63) 9175394368
Ronald A. Evangelista
Nokia/Senior OSS Engineer
Ronald.Evangelista@nokia.com
Contact Number: (63) 9175393440
Victor R. Judaya
Mobily Telecom/Ericsson-Front Office
Email Address: vrj4874@yahoo.com
Contact Number: (966) 564090031