Section A: General Profile 1. Sex: 2.

Age group: Male 25 35 Female 36-45 46+

3. Designation: _______________________ 4. Experience a. Less than 1 year b. 2-4years c. 5-7 years d. More than 7 years Section B: 1. Does your organization operate a formal performance management system? a) Yes b) No 2. Are the following processes a part of your performance management systems? a) Coaching b) Training and development c) Career management & development d) Succession planning plans (Please tick as many boxes as appropriate) 3. What according to you is the most challenging aspect of performance management? a) Determining the evaluation criteria b) Creating a rating instrument c) Lack of competence d) Errors in rating and evaluation e) Resistance (Please tick as many boxes as appropriate) 4. Success of performance management systems depend on: a) Alignment of individual goals to organizational goals b) Choosing the right method of appraisal 5. How is performance -linked pay related to performance management in your organization? a) Performance Linked incentives b) Promotions coupled with salary increase c) Provision of Fringe Benefits d) Providing ESOPs (Please tick as many boxes as appropriate) 6. Does performance management distract people from more important activities? a) Yes b) No

7. a) b) c) d)

According to you performance management involves: Looking backwards Filling forms Focuses on development and fostering communication Any other, pls. specify______________

8. Do you give an overall rating for performance? a) Yes b) No 9. If yes, what sort of feedback do you give? a) Numerical/alphabetical b) Verbal(all positive) c) Verbal (positive and negative) d) Combination of the above e) Others (pls. specify) 10. Do you undertake performance planning? a) Yes b) No

11. What in your opinion are the causes for failure of performance appraisal system? a) Lack of role clarity b) Interval of appraisals c) Lack of communication by superiors d) Any other pls.specify______________________________ 12. What do you do when you identify poor performers post your review session? a) Training b) Improvement coaching c) Relocation d) Dismiss/discharge 13. Your opinion on employee self-appraisal? a) Highly beneficial b) Beneficial to a certain degree c) Tends to be inflated d) Not beneficial at all 14. Is there a formal system for evaluation of performance management practices of the organisation? a) Yes b) No 15. If yes, please specify the process you use, to evaluate. a) Opinion/ attitude surveys b) Informal feedback (verbal) c) Formal Feedback (written) d) Others (pls. specify) 16. Is attrition rate computed in your organisation after the performance appraisal? a) Yes b) No

17. If yes, what do the trends suggest with regard to attrition during the post appraisal phase? a) Increase in employee turnover b) Decrease in employee turnover 18. In general, how effective has your organizations performance management processes proved in improving overall performance? a) Effective b) Moderately effective c) Ineffective d) Dont Know 19. Are there any other comments you would like to make about your performance management arrangements not covered in the questions above? _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ ___________________________________________________________________