PROJECT ON GROUPFUND BANK DEVELOPED BY

NAME SEWELO MGUNI STUDENT NO S093012900797

BATCH START DATE DATE OF SUBMISSION NAME OF COORDINATOR

: B1100338 : 13/ 11 /2011 : 14/08/2011 : MRS KAMOGELO PULENG

CERTIFICATE
This is to officially state that this report titled; GroupFund Bank was done by Sewelo Mguni, in partial fulfillment of the course requirement at Both College.

ACKNOWLEDGEMENT
I would like to thank everyone including the team members for the dedication and contribution towards this research. The guidance and suggestions from Mrs Puleng helped me to undertake such a well done research and therefore we salute her.

Table of Contents
CERTIFICATE ....................................................................................................................................... 1 ACKNOWLEDGEMENT ...................................................................................................................... 2 SYSTEM ANALYSIS ............................................................................................................................ 4 GROUPFUND BANK ........................................................................................................................ 4 SCREEN SHOTS.................................................................................................................................... 5 TECHNOLOGY DIAGRAM ................................................................................................................. 7 USE CASE DIAGRAM .......................................................................................................................... 8 LOGIC FLOW DIAGRAM .................................................................................................................... 9 CONFIGURATION .............................................................................................................................. 10 CONCLUSION ..................................................................................................................................... 11 REFERENCE........................................................................................................................................ 12

SYSTEM ANALYSIS
GROUPFUND BANK
The company offers services such as savings account, current accounts, fixed deposit schemes and various investment options, it was founded in 1993.

THE CURRENT SYSTEM

The Group Fund Bank is an application that allows customers or users to obtain a coupon number for a particular services desk. It also permits customers to get lost password and username. An Administrator will be liable to maintain information related to products or service offered at the branch as well as number of service desk present at the branch. Lastly banking officers will be liable for coming in contact with customers and offer appropriate information Customers had to wait for longer time at the branches to be assisted of which consumed a lot of time. Each customer could only be helped in 2 minutes because they were many of them and some waited in long queues and never get help so many were disappointed. The senior

management was conscious about the growing number of customers so he decided to employ more people and introduced the queue management system to manage the situation at the branches which will not wasting much time but assisting their customers as quick as possible.

THE ENVISIONED SYSTEM

To triumph over problems encountered by the GroupFund bank, the queue management system was created of which will cater for customer needs that visit the bank. The innovative system will allow the bank staff members to increment the ticket number after they serve a customer. The website will provide access to three users; Administrators, Banking officers and Customers each given a user name and password to perform some specific duties required.

SCREEN SHOTS
Below is the interface of the home page that includes the login form and three hyperlinks; Customers Banking Officer and Admin. For each user to perform the required duties they need to click on appropriate hyperlink to be able to login. After inserting values it will redirect the user to relevant page. For example if it is an administrator it would take user to administrator page.

The administrators duty it to maintain master data for example number of service desk at the branch as well as the product and services offered at the branch. The interface below shows the administrator page. The interface contains different six labels. The interface has several numbers of textboxes to accept input from a user. The product ID textbox will accept product ID, The product Description textbox, will accept description about the product, Customer service desk will accept the service desk ID, Total No of customer service Desk allow service desk number and Brach code and Location allows the code of the branch as well as location

There three buttons namely Add, Update and Delete. Add allows an administrator to add new records to a database, Update allows an administrator to update or modify the records in a database and Delete allows an administrator to delete records in a database

The interface below shows the customer interface that allows the customer view the products and services in a queue management system. The customer can also add feedback and submit it.

This page shows the duties of the banking officer of which will enable him to interact with the customer giving them relevant information about the services or products offered.

TECHNOLOGY DIAGRAM

Figure 1.1 The request from a client browser is passed to the JSP (Java Server Page) to process the request and validate the data.

USE CASE DIAGRAM

Events are depicted in a graphical manner. The use case below indicate the functions user will perform to acquire data and also shows how use case interact with each others to meet specific goal. The actor is customer and cases are logon, obtain coupon number and retrieve lost passwords. The user will log on with password and username. After that he will get coupon number from database and will be able retrieve lost password.

LOGIC FLOW DIAGRAM

The control flow of GroupFund bank web application is depicted using a logical flow diagram below.

CONFIGURATION
HARDWARE: PIV- 3.0 GHz 865/915, 1GB RAM. OPERATING SYSTEM: Windows 7 Ultimate SOFTWARE: NetBeans 5.5.1, Sun Java Application Server 9.0, JDK1.5, Visio 2003

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CONCLUSION
An internet-enabled application of which will run as a website developed using a JSP, a GroupFund Bank database that stores information related to all the services offered and information related to customers who visit the branch was successfully created in order for the company to communicate with its customers providing them with different needs. The project mainly focused on the part where the user will get coupon number of the service desk.

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REFERENCE
Anon (2006), Developing Applications for the Java EE Platform. Sun Microsystems Inc. California, USA. Steven H., (April, 23, 2008) Developing Java Enterprise Application with NetBeans 6.0 Available from: http://hendrosteven.wordpress.com/2008/04/23/develop-java-enterpriseapplication-with-netbeans-61/ Cited [13 August 2011] Silberbauer B., (06 May 2006) Creating JEE application in NetBeans 6.5 Available from: http://blog.gamatam.com/2009/05/creating-jee-application-in-netbeans65.html Cited on: [13 August 2011]. Anon (24 March 2007) Development of Enterprise Application NetBeans IDE Available from:http://www.netbeans-blog.org/java-ee/developement-of-enterprise-

applications-in- netbeans-ide.html Cited on: [13 August 2011]. Kim, H. & Russ, M. (2006). Use Case Diagram. UML Pocket Book. 1st Ed. Delhi. India.

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