SERVICE BULLETIN

Health Imaging Products

Eastman Kodak Company, Health Imaging, Rochester, NY 14650

SERVICE BULLETIN NO. 19 NOVEMBER 2003

1433, 1434, and 1435 Kodak DryView 8100 LASER IMAGER

1584 Kodak DryView 8200 LASER IMAGER

8100/8200 Maximum Exposure Level Adjustment

Purpose
The purpose of this Service Bulletin is to provide guidelines for reducing the Maximum Exposure
Level for Kodak DryView 8100/8200 LASER IMAGERS.
An 8100/8200 OPTICS DIAGNOSTIC TEST KIT (SP8E9761) was released 2 September 2003. All
IMAGERS with serial numbers below SN 8106319 (8100) and SN 8201076 (8200) should be tested
unless a new OPTICS MODULE (SN 008901 and above) was installed after March 2003.
Since release of the TEST KIT, an 8100/8200 Maximum Exposure Level Adjustment (an interim
temporary fix) has been created to be used if:
• The Optics Diagnostic Test fails (EC 515 Failed Calibration), and
• A new OPTICS MODULE is not available

Maximum Exposure Level Adjustment

The Maximum Exposure Level Adjustment is a temporary fix that allows the IMAGER to continue
operating after failing the Optics Diagnostic Test and receiving a “P515 Failed Calibration”. The
Maximum Exposure Level Adjustment can be left in the IMAGER until an OPTICS MODULE
becomes available. Replacement of the OPTICS MODULE can be delayed as long as the IMAGER
continues to print to the specified 3.1 Dmax setting.
The Maximum Exposure Level Adjustment is performed only if the OPTICS MODULE does not
pass the Optics Diagnostic Test. Refer to the following procedures and Figure 1.

Eastman Kodak Company, 2003 Pub No. 7F3099

 From Optics NOTE: Perform the Maximum
Diagnostic Test Exposure Level Adjustment only if
the OPTICS MODULE does not
pass the Optics Diagnostic Test

Change Max
Exposure Level
from 3300 to 3150
Using Telnet

Perform
Calibration with
Test Cartridge

Pass? Change Max.

Replace Optics Report Test
No Exposure Level
Module Results
back to 3300
Yes

Replace Test Film

with Customer Change Max.
Film Exposure Level
No back to 3300
when New Optics
is Installed on
Perform Next Call
Pass?
Calibration

Leave Maximum Order New Optics

Yes Exposure Level Module to install
at 3150 on Next Call

Figure 1. Maximum Exposure Level Adjustment Flow Diagram

Procedure
1. Use your PC to initiate a Telnet session. Select Start>Run.
2. In the “Open:” text box, type telnet followed by the IP address of your IMAGER. Click [OK].

Pub No. 7F3099 Page 2

 3. At the “Login” prompt, type: run4ever
At the “Password” prompt, type: yabut

4. Lower the Maximum Exposure Level to 3150. Enter all commands after the pSH=> prompt.

Type: mib -g imGsmLogEImageMax (Verify current GsmLogE value. Default: 3300.)

Response: VT_NUMBER: 3300, 0x00000C1C, var = imGsmLogEImageMaxpSH+>
Type: mib -s imGsmLogEImageMax 3150 (Set GsmLogE Value.)
Response: pSH+>
Type: mib -g imGsmLogEImageMax (Verify value is 3150.)
Response: VT_NUMBER: 3150, 0x00000C1C, var = imGsmLogEImageMax pSH+>
Type: Exit (End Telnet Session.)

5. Calibrate the IMAGER using the TEST CARTRIDGE. If calibration fails, go to Step 9.
6. Replace the test film with the customer’s film.
7. Calibrate the IMAGER. If calibration fails, go to Step 9.
8. Leave the Maximum Exposure Level at 3150. Order a new OPTICS MODULE to install on
the next call. After installing the new OPTICS MODULE, change the Maximum Exposure
Level back to 3300. Go to Step 10.
9. Use Telnet to change the Maximum Exposure Level back to 3300. Replace the OPTICS
MODULE.
10. Record the Customer Name, Location, 8100/8200 IMAGER Serial Number, OPTICS
MODULE Serial Number, and indicate if Maximum Exposure Level is set at 3150 or 3300.
Include the MSC Log before and after calibration failure.

Pub No. 7F3099 Page 3

 • Send this information by email to mark.levorson@kodak.com for Americas, and
perrine.legall@kodak.com for Europe.
• Optional: Send customer film and Version 3.0 calibration films to:
Kodak Health Imaging
1 Imation Way
Bldg 304-3B-62
Oakdale, MN 55128
ATTN: Mark Levorson

Service Charges
Record service charges as directed below:
• Charge travel, labor, and parts on your initial dispatched call. While on the call, perform the
Optics Diagnostic Test and charge labor to SE4.
• Charge labor to SE4 if you also perform the Maximum Exposure Level Adjustment on the initial
call.
• Charge OPTICS MODULE replacement to SE4 if not related to the original call.

Charge Summary
Call Action Charge
Initial dispatched Any required action Charge travel, labor, and parts
call
Optics Diagnostic Test (performed while on initial call) Charge labor to SE4
Maximum Exposure Level Adjustment (performed Charge labor to SE4
while on initial call)
On a call not OPTICS MODULE replacement Charge OPTICS MODULE
related to original replacement to SE4
call

Pub No. 7F3099 Page 4

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Pub No. 7F3099 Page 5

Mark Levorson, Service Engineer-Oakdale
For more information please contact:
Eastman Kodak Company
Health Imaging
1 Imation Way
Discover Building 3B-623B-62
Oakdale, MN 55128-3414, USA
1-800-328-2910

Kodak and DryView are trademarks of Eastman Kodak Company

Printed in the USA. Pub No. 7F3099

©Eastman Kodak Company, 2003

Rochester, NY 14650
HEALTH IMAGING