JHP MWA CPA 7 Mobilisation Plan..

mpp ID 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 Task Name Duration Start 28 Mar '11 04 Apr '11 11 Apr '11 18 Apr '11 25 Apr '11 02 May '11 09 May '11 16 May '11 23 May '11 30 May '11 06 Jun '11 13 Ju MTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMT 21% Tue 29/03/11Thu 09/06/11 Finish

JHP MWA CPA7 Mobilisation Plan Phase 3 50 days?

1 CPA 7 North West 50 days?

Tue 29/03/11 Thu 09/06/11

21% 09/06 20% 86% 100% 11/04 05/04 100% 15/04 95% 100% 26/04 20% 100% 60% 18/04 31/05 37% 100% 10% 80% 0% 10/05

1.1 Stage 3 - Preferred bidder notification to Contract Go Live Thu 09/06/11 50 days Tue 29/03/11 1.2 DWP Timetable 40 days Fri 01/04/11 Tue 31/05/11 Fri 01/04/11 Fri 01/04/11 Sat 02/04/11 Mon 11/04/11

1.2.1 Preferred bidder notification 1 day 1.2.2 Standstill 7 days

1.2.3 JHP Notification of intention to days 2 proceed Mon 04/04/11Tue 05/04/11 1.2.4 CIC 11 days Fri 01/04/11 Fri 15/04/11 Fri 15/04/11 Fri 15/04/11 Thu 14/04/11 Mon 18/04/11

1.2.5 DWP Web publication CIC is lifted 1 day 1.2.6 MWA PTD CPA 7 3 days

1.2.7 Confirm attendees to attend supplier event 15/04/11 Mon 18/04/11 2 days Fri 1.2.8 DWP Mandatory Supplier Event day 1 Tue 26/04/11 Tue 26/04/11

1.2.9 JHP Readiness pack for DWP supplier Event 19/04/11 Thu 21/04/11 3 days Tue 1.2.10 MWA review of implementation and mobilisation plan 8 days Mon 04/04/11Wed 13/04/11 1.2.11 JHP MWA Internal Staff Briefing 1 day 1.2.12 Provider Guidance issue date1 day 1.2.13 MWA Go Live 1.3 Legal and Contracts 1 day 27 days? Mon 18/04/11Mon 18/04/11 Mon 18/04/11Mon 18/04/11 Tue 31/05/11 Tue 31/05/11 Wed 30/03/11Tue 10/05/11

1.3.1 Approval of Parent Company Guarantee document submission30/03/11 1 day Wed 30/03/11Wed 1.3.2 Produce Parent Company Guarantee from Mon 18/04/11Thu 21/04/11 4 days Hansard 3191 1.3.3 Post Tender Discussions 1.3.4 Head Contract for MWA 1.3.5 Contract Award 11 days 1 day? 10 days Wed 06/04/11Wed 20/04/11 Tue 26/04/11 Tue 26/04/11 Tue 26/04/11 Tue 10/05/11

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JHP MWA CPA 7 Mobilisation Plan..mpp ID 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 Task Name Duration Start 28 Mar '11 04 Apr '11 11 Apr '11 18 Apr '11 25 Apr '11 02 May '11 09 May '11 16 May '11 23 May '11 30 May '11 06 Jun '11 13 Ju MTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMT 0% Fri 01/04/11 Fri 01/04/11 98% 21/04 20% 0% 0% 0% 17% 50% 10% 0% 60% 0% 0% 1% 20% 0% 0% 0% 14% 100% 16/05 0% Finish

1.3.6 Commercial and Performance1 day?

1.3.7 Final Review of Pricing models days 4 for each CPA 12/04/11 Fri 15/04/11 Tue 1.3.8 Finalise operational models 5 days Fri 15/04/11 Thu 21/04/11

1.3.9 Develop performance management KPIS Fri 15/04/11 Fri 29/04/11 9 days 1.3.10 Finalise performance management KPI's Tue 03/05/11 Mon 09/05/11 5 days 1.4 Supply Chain 2 days Mon 09/05/11Tue 10/05/11 Mon 09/05/11Tue 10/05/11 Thu 14/04/11 Wed 18/05/11

1.4.1 No supply chain direct delivery days 2 1.5 IT Hardware 22 days

1.5.1 Operations confirm IT specification for resource 4 days Thu 14/04/11 Tue 19/04/11 1.5.2 Order/Re allocate IT Equipment for new starters20/04/11Wed 18/05/11 18 days Wed 1.5.3 Reconfigure IT equipment for new starters Mon 18/04/11Tue 26/04/11 5 days 1.5.4 Request dedicated phone lines for MWA Fri 15/04/11 Wed 20/04/11 4 days 1.5.5 Telephony system reconfiguration 4 days Tue 26/04/11 Fri 29/04/11

1.5.6 Communicating new numbers 1 day to Marketing 03/05/11 Tue 03/05/11 Tue 1.6 It Solution 18 days Wed 27/04/11Mon 23/05/11

1.6.1 Identify total number of additional users by CPA, who require 28/04/11 License 1 day Thu 28/04/11 Thu a Maytas 1.6.2 Maytas functionality requirements 7 days 1.6.3 Maytas UAT testing 1.6.4 Maytas Go live release 1.7 IT Security 5 days 5 days 29 days? Wed 27/04/11Fri 06/05/11 Tue 17/05/11 Mon 23/05/11 Tue 17/05/11 Mon 23/05/11 Fri 01/04/11 Mon 16/05/11

1.7.1 Review security plan submitted for bid purposes 1 day Fri 15/04/11 Fri 15/04/11 1.7.2 Completion of Independent Penetration testing 16/05/11Mon 16/05/11 1 day Mon 1.7.3 DWP approval for PRaP access1for information day? Fri 01/04/11 Fri 01/04/11

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JHP MWA CPA 7 Mobilisation Plan..mpp ID 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 Task Name Duration Start 28 Mar '11 04 Apr '11 11 Apr '11 18 Apr '11 25 Apr '11 02 May '11 09 May '11 16 May '11 23 May '11 30 May '11 06 Jun '11 13 Ju MTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMT 0% Wed 04/05/11Mon 09/05/11 Finish

1.7.4 Review business continuity plandays 4 1.8 Programme Management 34 days

Fri 01/04/11 Mon 23/05/11

100%

10%

1.8.1 Revisit mobilisation plans for each contractMon 04/04/11Fri 15/04/11 3 days win 1.8.2 Track plan activity 1.9 RBO Requirements 1.9.1 PRaP action plan 34 days 15 days? 1 day? Fri 01/04/11 Mon 23/05/11 Fri 01/04/11 Thu 21/04/11 Fri 01/04/11 Fri 01/04/11 Mon 18/04/11Thu 21/04/11 Mon 18/04/11Tue 17/05/11
0%

2% 48%

1.9.2 Confirm recruitment of additional PraP 4 days 1.10 Recruitment 19 days

60% 17% 95% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 75% 80% 95% 0%

1.10.1 Operations to identify resource requirements by CPA and notify Recruitment 4 days Mon 18/04/11Thu 21/04/11 1.10.2 Local vacancies to be circulated to Staff at Risk 4 days Thu 21/04/11 Thu 28/04/11 1.10.3 Go to market for additional resource requirements 5 days Thu 28/04/11 Thu 05/05/11 1.10.4 Application shifting 1 day Wed 04/05/11Wed 04/05/11 Thu 05/05/11 Thu 12/05/11 Fri 13/05/11 Tue 17/05/11 Tue 05/04/11 Mon 16/05/11 Tue 05/04/11 Thu 07/04/11

1.10.5 Interview and selection process 6 days 1.10.6 Appointment of new staff 1.11 Induction and Training 3 days 27 days

1.11.1 Learning and Development 3 days

1.11.2 Identify specific training requirements forTue 12/04/11 Tue 19/04/11 6 days staff and delivery 1.11.3 Development of training materials 8 days 1.11.4 Organise and deliver training10 days events 1.12 Premises 12 days? Tue 05/04/11 Thu 14/04/11 Tue 03/05/11 Mon 16/05/11 Fri 01/04/11 Mon 18/04/11

1.12.1 Finalise outreach locations by CPA 7 for Cheshire and Warrington 12 days Fri 01/04/11 Mon 18/04/11 1.12.2 Conduct onsite Health and Safety checklist for JHP sites Fri 01/04/11 1 day Fri 01/04/11 1.12.3 Conduct onsite Health and Safety checklist for Sub primes 01/04/11 1 day? Fri 01/04/11 Fri

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JHP MWA CPA 7 Mobilisation Plan..mpp ID 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 Task Name Duration Start 28 Mar '11 04 Apr '11 11 Apr '11 18 Apr '11 25 Apr '11 02 May '11 09 May '11 16 May '11 23 May '11 30 May '11 06 Jun '11 13 Ju MTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMTWT F S SMT 4% Fri 01/04/11 Tue 31/05/11 0% 05/04 0% 0% 0% 0% 11/05 16% 01/04 0% 0% 10% 0% 0% 0% 0% 0% 0% 0% 0% 0% 31/05 Finish

1.13 Business Improvement and Compliance 40 days

1.13.1 Review MWA delivery model5 days Mapping CPA 7 Wed 20/04/11 process Thu 14/04/11 1.13.2 Review and finalise high level3operationalFri 01/04/11 Tue 05/04/11 days delivery model 1.13.3 Test PRaP action plan and process flow developed for RBO to 09/05/11 each CPA 9 days Tue 26/04/11 Mon feed into 1.13.4 JCP Feedback form 10 days Tue 26/04/11 Tue 10/05/11 Mon 18/04/11Tue 19/04/11

1.13.5 Black box review of provider2 days guidance

1.13.6 Develop audit framework and Management of RAG toolTue 31/05/11 33 days Tue 12/04/11 1.13.7 Contract guidance produced 10 days and handed over to Operations and L&D team Wed 27/04/11Wed 11/05/11 1.14 Marketing and Communications 31 days Tue 29/03/11 Fri 13/05/11

1.14.1 Develop MWA Marketing & Comms plan Tue 29/03/11 Fri 01/04/11 4 days 1.14.2 Place Comms on JHP site advertising Customers for community placements 9 days Tue 03/05/11 Fri 13/05/11 1.14.3 Place Comms on JHP site advertising Customers for community placements 9 days Tue 03/05/11 Fri 13/05/11 1.14.4 Review on-going sales & marketing delivery and materials 27/04/11 7 days Fri 15/04/11 Wed 1.15 Sales Strategy 47 days? Fri 01/04/11 Thu 09/06/11

1.15.1 Develop operational sales strategy for placements 11 days Tue 12/04/11 Thu 28/04/11 1.15.2 Identify work placement opportunities within 28/04/11 Mon 09/05/11 7 days Thu JHP for customers 1.15.3 Deliver and train staff around the requirements 5 days Mon 09/05/11Fri 13/05/11 1.15.4 Draw up and submit final campaign brief to CEC to generate 28/04/11Go live. 11 days Tue 12/04/11 Thu leads for 1.15.5 Operational Buddy/CEC 1.15.6 Client Engagement Centre 3 days 1 day? Tue 03/05/11 Thu 05/05/11 Fri 01/04/11 Fri 01/04/11

1.15.7 CEC to generate volume of leads for Go live by CPA 19 days Tue 03/05/11 Fri 27/05/11 1.15.8 Launch MWA to existing and 4 days host organisations Mon 06/06/11Thu 09/06/11 1.16 Go live 1 day Tue 31/05/11 Tue 31/05/11

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