BEST Ltd Yorkshire & Humber Mandatory Work Activity

ID 1 2 Activities
Security

Time Scale
62 days

Start
Mon 14/02/11 Mon 14/02/11

Finish
Mon 16/05/11 Mon 28/02/11

Interdependencies Person Responsible

Regional Compliance Manager

06 Dec '10

10 Jan '11

14 Feb '11

21 Mar '11

25 Apr '11

30 May '11

04 Jul '11

3 4 5 6 7 8

Submission of updated security plan 11 days to reflect requirements of the delivery proposals for the Mandatory Work Activity Independent CESG penetration test 4 days Review and implementation of new policies and procedures required (ISO27001 Standard) FIPS 140-2 Encryption software introduced Submission of final security plan 5 days

Regional Compliance Manager

Mon 28/02/11 Mon 28/02/11

Thu 03/03/11 Fri 04/03/11 3

Nettitude Regional Compliance Manager Regional Compliance Manager Regional Compliance Manager 6 DWP

Nettitude Regional Compliance Manager Regional Compliance Manager Regional Compliance Manager DWP Regional Compliance Manager

4 days 1 day

Wed 11/05/11 Mon 09/05/11 Mon 16/05/11

Mon 16/05/11 Mon 09/05/11 Mon 16/05/11

9 10

Approval for access to PRaP 1 day information / Final security plan sign off Implementation of new policies and 5 days procedures required from penetration test and final security plan sign off Case Management System and 62 days

Thu 28/04/11

Fri 06/05/11

Regional Compliance Manager

Mon 14/02/11 Mon 14/02/11

Mon 16/05/11 Mon 14/02/11 Regional Compliance Manager

Installation
Initial commencement of the 1 day development of Case Management System (CMS) including Customer Relationship Management (CRM) Process map and formal procedures 15 days developed BETA walk through testing of CMS 5 days Additional systems licences for BEST Pre go live role play week and final sign off 1 day 2 days 25 days 1 day

Regional Compliance Manager

11 12 13 14 15 16 17 18

Mon 04/04/11 Mon 09/05/11 Tue 12/04/11 Thu 12/05/11 Wed 06/04/11 Wed 27/04/11

Fri 22/04/11 Fri 13/05/11 Tue 12/04/11 Fri 13/05/11 Mon 16/05/11 Wed 27/04/11 10 12 13

Data Information Manager Data Information Manager Cognisoft Implementation Manager Human Resource Manager,Regional Compliance Manager Operations Director

Data Information Manager Data Information Manager Cognisoft Implementation Manager

Human Resource Manager,Regional Compliance Man Operations Director Operations Director Operations Director

Placement Provider Partners

Group meeting with all placement provider partners to inform of success and next steps Compile and issue terms and conditions for placement provider partners Compile and issue final Contract based on DWP MWA contract with BEST for all placement provider partners Individual meetings with all placement provider partners Signed contracts in place with call off placement provider partners Strategic Management Steering Group (SMSG) formed and first meeting conducted draft terms of reference compiled and implementation activity agreed Update BEST Placement directory with placement provider partners placements for North,East Yorkshire and Humber

11 days

Wed 13/04/11

Fri 29/04/11

39

Operations Director

5 days

Mon 09/05/11

Fri 13/05/11

39

Operations Director

19 20 21

1 day 1 day 1 day

Mon 16/05/11 Fri 06/05/11 Wed 11/05/11

Mon 16/05/11 Fri 06/05/11 Wed 11/05/11 40

Operations Director Operations Director Regional Performance Manager

Operations Director Operations Director Regional Performance Manager

22

5 days

Thu 28/04/11

Fri 06/05/11

23 24 25 26 27 28

Premises

1 day

Fri 06/05/11 Tue 03/05/11

Fri 06/05/11 Fri 06/05/11 DCO

Health and Safety vetting of each 4 days centre, including subcontractor sites

DCO

Staff Training
Training needs analysis of BEST Creation of training packages and resources Job matching from current post to new posts

45 days 21 days 5 days 6 days

Wed 09/03/11 Fri 25/03/11 Thu 28/04/11 Wed 20/04/11

Mon 16/05/11 Fri 22/04/11 Fri 06/05/11 Fri 29/04/11 26 Human Resource Manager Human Resource Manager

Human Resource Manager Human Resource Manager Start Activity Finish Activity Page 1 Activity Progress

Project: final gantt chart 17-02-11 Date: Mon 18/04/11

Activity Summary Activities

Milestones and Critical Path Manual Summary

BEST Ltd Yorkshire & Humber Mandatory Work Activity

ID 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Activities Time Scale Start
Thu 05/05/11 Mon 09/05/11 Tue 10/05/11 Mon 07/03/11 Wed 11/05/11 Wed 27/04/11 Tue 10/05/11 Thu 28/04/11 Thu 14/04/11 Fri 01/04/11 Thu 28/04/11 Fri 06/05/11

Finish
Fri 06/05/11 Tue 10/05/11 Fri 13/05/11 Mon 16/05/11 Fri 13/05/11 Fri 06/05/11 Tue 10/05/11 Fri 13/05/11 Mon 16/05/11 Fri 01/04/11 Thu 28/04/11 Fri 06/05/11

Interdependencies Person Responsible

27 14 Human Resource Manager

06 Dec '10

10 Jan '11

14 Feb '11

21 Mar '11

Workshops for placement providers 2 days partners and BEST staff Webyeti IT training for case 2 days management system for BEST Pre go live role play week 4 days

25 Apr '11 30 May '11 Human Resource Manager

04 Jul '11

Cognisoft Implementation Manager Regional Compliance Manager,Human Resource Manager

Cognisoft Implementation Manager

Regional Compliance Manager,Human Resource Man Business Development Manager Business Development Manager Business Development Manager Business Development Manager DWP DWP DWP,Managing Director 06/05 16/05 06/05 06/05 13/05 16/05

Marketing
Website updates Develop marketing Literature Local stakeholder events JCP awareness campaign

47 days 3 days 6 days 1 day 10 days 19 days 1 day 1 day 1 day

Business Development Manager Business Development Manager Business Development Manager Business Development Manager

Contract Award
Preferred bidder notified Confirmation of Contract Award Signed Contract with DWP and BEST Milestones / Critical Path

DWP 38 39 DWP DWP,Managing Director

Final sign off of Health and Safety at 0 days all premises including sub contractors Sign off of security plan by DWP 0 days Full availability of IT system CMS and CRM Signed Contracts with supply chain Go Live role play for all staff The BEST MWA goes Live 0 days 0 days 0 days 0 days

Fri 06/05/11

Fri 06/05/11

Mon 16/05/11 Fri 06/05/11 Fri 06/05/11 Fri 13/05/11 Mon 16/05/11

Mon 16/05/11 Fri 06/05/11 Fri 06/05/11 Fri 13/05/11 Mon 16/05/11

Project: final gantt chart 17-02-11 Date: Mon 18/04/11

Activity Summary Activities

Milestones and Critical Path Manual Summary

Start Activity Finish Activity Page 2

Activity Progress

BEST Ltd Yorkshire & Humber Mandatory Work Activity

1 Security Our planning processes have created a responsive MWA model with an early start date of the 18th April. Building on our existing infrastructure we are well placed to offer DWP effective implementation by this date. In order to meet a start date of the 18th April we have made some assumptions in terms of submitting security requirements. In order to provde DWP with a responsive approach we will submit our security plan to DWP after notification of preferred bidder status rather than waiting until 20 days after contract signing. This will facilitate our ability to meet the attached implementation milestones. Placement Provider Partners In response to our start date committment of the 18th April we made an assumption that DWP will be able to issue us with the MWA contract award within two weeks of preffered bidder status on the 4th April 2011.

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