04/10/2007 History for Atlas Claim AV-0000782 Page 1 of 13

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Shipment Information

Registration #: HJ999990 Booking Division: RSG

GBL #: Delivery Date: 01/01/0001
Payment Type: National Account Origin: Green Cove Springs, FL
Customer Name: Richard Johnson Destination: Florence, SC
Contract ID: S57B04 National Account: Harris Teeter Inc
Valuation Type: Replacement Value
Valuation Amount: 35000.00

Claim Information

Claimant: Johnson, Richard Claim Type: Loss and Damage

Booker: PAXTON VAN LINES OF NORTH CARO Category: Reserved
Claim Rep: txtClaimRep Received Date: 12/22/2006
3rd Party Carrier: Status: Open

Activity Date: 12/22/2006

CLAIM ADDED by Web File

DIARY: for Alan Jobe TYPE: Claim Received STATUS: Open
New claim received for review.

Booker email notification was not sent. Booker email was blank.
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Activity Date: 12/28/2006

EMAIL: FROM Sean Clawson TO danimal@jwsoftware.com

Claim Details:

Registration Number: HJ999990

Date Reported: 10/12/2006
Claimant Name: Richard Johnson
Present Address 1: 470 3rd Loop Road
Present Address 2:
City State Zip: Florence, SC 29501
Home Phone: (032) 025-0625
Email:
Alternate Email:
Preferred Contact Method:
Customer Comments:

The following Inventory Item(s) have been assigned:

Inventory Number: 541

Item Category: Exercise Equipment
Item Type: Stairstepper
Item Damaged or Missing: Damaged
If Packed, Container Damaged: No
Approximate Weight of Item: 0
Approximate Age of Item: 0
Original Cost of Item: 0.00
Replacement Cost of Item: 0.00
Amount Claimed on Item: 100.00
Inventory Damges: Outside - Corner - Caved /
Comments:
______________________________________________________________________

Inventory Number: 65
Item Category: Dresser
Item Type: Dresser-Triple
Item Damaged or Missing: Damaged
If Packed, Container Damaged: No
Approximate Weight of Item: 0
Approximate Age of Item: 0
Original Cost of Item: 0.00
Replacement Cost of Item: 0.00
Amount Claimed on Item: 10.00
Inventory Damges: Rear - Door - Cut /
Comments:
______________________________________________________________________

Inventory Assignment Email Text

Assignment Instructions:

Click on the link to view assigned inventory item(s):

http://www.jwsoftware.com/Atlas/wcAtlasRepairAssignments.aspx?ID=?16161623161616161716202221910&Event=ViewAssignments
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Activity Date: 01/04/2007

EMAIL: FROM David Wieland TO tim.cuckow@jwsoftware.com

Claim Details:

Registration Number: HJ999990

Date Reported: 10/12/2006
Claimant Name: Richard Johnson
Present Address 1: 470 3rd Loop Road
Present Address 2:
City State Zip: Florence, SC 29501
Home Phone: (321) 125-0625
Email:
Alternate Email:
Preferred Contact Method:
Customer Comments:

The following Inventory Item(s) have been assigned:

Inventory Number: 541

Item Category: Exercise Equipment
Item Type: Stairstepper
Item Damaged or Missing: Damaged
If Packed, Container Damaged: No
Approximate Weight of Item: 0
Approximate Age of Item: 0
Original Cost of Item: 0.00
Replacement Cost of Item: 0.00
Amount Claimed on Item: 100.00
Inventory Damges: Outside - Corner - Caved /
Comments:
______________________________________________________________________

Inventory Number: 65
Item Category: Dresser
Item Type: Dresser-Triple
Item Damaged or Missing: Damaged
If Packed, Container Damaged: No
Approximate Weight of Item: 0
Approximate Age of Item: 0
Original Cost of Item: 0.00
Replacement Cost of Item: 0.00
Amount Claimed on Item: 10.00
Inventory Damges: Rear - Door - Cut /
Comments:
______________________________________________________________________

Inventory Number: 651

Item Category: Rug
Item Type: Rug-Runner
Item Damaged or Missing: Damaged
If Packed, Container Damaged: No
Approximate Weight of Item: 0
Approximate Age of Item: 0
Original Cost of Item: 0.00
Replacement Cost of Item: 0.00
Amount Claimed on Item: 10.00
Inventory Damges: Top - Edge - Cut /
Comments:
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Activity Date: 01/04/2007

______________________________________________________________________

Inventory Number:
Item Category: Special Products
Item Type: Store Display-New
Item Damaged or Missing: Damaged
If Packed, Container Damaged: No
Approximate Weight of Item: 0
Approximate Age of Item: 0
Original Cost of Item: 0.00
Replacement Cost of Item: 0.00
Amount Claimed on Item: 10.00
Inventory Damges: Top - Handle - Dusty/Dirty /
Comments:
______________________________________________________________________

Inventory Number:
Item Category: Recreational
Item Type: Fishing Rod
Item Damaged or Missing: Damaged
If Packed, Container Damaged: No
Approximate Weight of Item: 0
Approximate Age of Item: 0
Original Cost of Item: 0.00
Replacement Cost of Item: 0.00
Amount Claimed on Item: 10.00
Inventory Damges: Inside - Control Panel - Caved /
Comments:
______________________________________________________________________

Inventory Assignment Email Text

Assignment Instructions:

Click on the link to view assigned inventory item(s):

http://www.jwsoftware.com/Atlas/wcAtlasRepairAssignments.aspx?ID=?16161721161616161616212516910&Event=ViewAssignments
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Activity Date: 01/08/2007

DIARY: for Alan Jobe TYPE: Claim Received STATUS: Open

See if comments have been received on the involved party added.

*************** ORIGINAL EMAIL TEXT ***************

FROM: Admin@jwsoftware.com(Clawson, Sean)
SENT: 1/8/2007
TO: sean.clawson@jwsoftware.com
SUBJECT: CLM HJ999990, Richard Johnson, Loss and Damage - 782, Involved party added

Our initial review of this claim indicates your agency may have liability/responsibility for all or a portion of the claim cost. If you have information that w
settlement process or alter your liability/responsiblity assessment, simply reply to this email with comments. Response needed within three business d
notice by your agency.

Thank you
Atlas Customer Service Department
Involvement Type: Booker
Registration #: HJ999990
Claimant Name: Richard Johnson
Claim Type: Loss and Damage
Claim Representative: Alan Jobe
An acknowledgement of this email is requested by 01/08/2007.

Comments:
Test this.
EMAIL: FROM Sean Clawson TO sean.clawson@jwsoftware.com
Our initial review of this claim indicates your agency may have liability/responsibility for all or a portion of the claim cost. If you have information that w
settlement process or alter your liability/responsiblity assessment, simply reply to this email with comments. Response needed within three business d
notice by your agency.

Thank you
Atlas Customer Service Department
Involvement Type: Booker
Registration #: HJ999990
Claimant Name: Richard Johnson
Claim Type: Loss and Damage
Claim Representative: Alan Jobe
An acknowledgement of this email is requested by 01/08/2007.

Comments:
Test this.
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Activity Date: 01/15/2007

NOTE: by Bret Huber TYPE: Call Customer

called customer
NOTE: by Bret Huber TYPE: Call Customer
call
NOTE: by Bret Huber TYPE: Call Customer
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Activity Date: 01/22/2007

DIARY: for Bret Huber TYPE: Agent Protest STATUS: Open

Contact was made with the customer
DIARY: for Bret Huber TYPE: Agent Protest STATUS: Open
Contact was made with the customer
DIARY: for Bret Huber TYPE: 1840 Form STATUS: Open
Contact was made with the customer
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Activity Date: 01/25/2007

DIARY: for Bret Huber TYPE: Agent Protest STATUS: Open

Contact was made with the customer
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Activity Date: 02/05/2007

DIARY: for Bret Huber TYPE: 1840 Form STATUS: Open

Contact was made with the customer
04/10/2007 History for Atlas Claim AV-0000782 Page 10 of 13
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Activity Date: 02/08/2007

DIARY: for Alan Jobe TYPE: Claim Received STATUS: Open

Payment made notification text
EMAIL: FROM Sean Clawson TO sean.clawson@jwsoftware.com
Registration Number: HJ999990
Claim Received Date: 12/22/2006
Claimant Name: Richard Johnson
Present Address 1: 470 3rd Loop Road
Present Address 2:
City State Zip: Florence, SC 29501
Home Phone: (321) 125-0625
Office Phone: (320) 320-3203
Cell Phone: (656) 565-6565
Email:
Alternate Email:
Preferred Contact Method: Home Phone
Customer Comments:

Replacement Value
Your company has been selected as Atlas

Assignment Instructions:
2/8/2007
Thank you for choosing Atlas as your relocation specialist. In reference to our recent telephone conversation, we submit the following response.

Thank you for choosing Atlas as your relocation specialist. In reference to our recent telephone conversation, we submit the following response.

Thank you for choosing Atlas as your relocation specialist. In reference to our recent telephone conversation, we submit the following response.

Thank you for choosing Atlas as your relocation specialist. In reference to our recent telephone conversation, we submit the following response.

Thank you for choosing Atlas as your relocation specialist. In reference to our recent telephone conversation, we submit the following response.

Thank you for choosing Atlas as your relocation specialist. In reference to our recent telephone conversation, we submit the following response.

Thank you for choosing Atlas as your relocation specialist. In reference to our recent telephone conversation, we submit the following response.

Thank you for choosing Atlas as your relocation specialist. In reference to our recent telephone conversation, we submit the following response.

Thank you for choosing Atlas as your relocation specialist. In reference to our recent telephone conversation, we submit the following response.

The following claim for property damage is being turned over to your agency for processing per Atlas\

Click on the link to view assigned inventory item(s):

http://www.jwsoftware.com/Atlas/wcAtlasRepairAssignments.aspx?ID=?16161623161616161716202221910&Event=ViewAssignments
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Activity Date: 02/08/2007

EMAIL: FROM Bret Huber TO bret.huber@jwsoftware.com

Registration Number: HJ999990
Claim Received Date: 12/22/2006
Claimant Name: Richard Johnson
Present Address 1: 470 3rd Loop Road
Present Address 2:
City State Zip: Florence, SC 29501
Home Phone: (321) 125-0625
Office Phone: (320) 320-3203
Cell Phone: (656) 565-6565
Email:
Alternate Email:
Preferred Contact Method: Home Phone
Customer Comments:

Replacement Value
Your company has been selected as Atlas

Assignment Instructions:

Click on the link to view assigned inventory item(s):

http://www.jwsoftware.com/Atlas/wcAtlasRepairAssignments.aspx?ID=?16161623161616161716202221910&Event=ViewAssignments
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Activity Date: 02/09/2007

EMAIL: FROM Bret Huber TO bret.huber@jwsoftware.com

Registration Number: HJ999990
Claim Received Date: 12/22/2006
Claimant Name: Richard Johnson
Present Address 1: 470 3rd Loop Road
Present Address 2:
City State Zip: Florence, SC 29501
Home Phone: (321) 125-0625
Office Phone: (320) 320-3203
Cell Phone: (656) 565-6565
Email:
Alternate Email:
Preferred Contact Method: Home Phone
Customer Comments:

Replacement Value
Your company has been selected as Atlas

Assignment Instructions:

Click on the link to view assigned inventory item(s):

http://www.jwsoftware.com/Atlas/wcAtlasRepairAssignments.aspx?ID=?16161623161616161716202221910&Event=ViewAssignments
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Activity Date: 03/08/2007

DIARY: for Alan Jobe TYPE: Claim Received STATUS: Open

Payment made notification text
EMAIL: FROM Sean Clawson TO sean.clawson@jwsoftware.com
NOTE DATE: 01/15/2007

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Sean Clawson
Senior
YadaYada
APPROVED PAYABLE: 454545454 for $140.00 PAY TYPE: Pay Claimant PAYEE: Richard Johnson