Sugandi Kusmana Engineer Mob: +62897 955 7407 +62852 8000 5043 sugandi.kusmana@yahoo.co.

id

Network

Personal Details Nationality : Indonesian Aug 1982

Marital Status : Married

Date of Birth : 10th,

Objective A challenging working position, where I can fully utilize my education, skills and experiences PROFILLE SUMMARY 6 years experience in Telecommunications & Internet Service Provider Company Good experience of Network Implementation and Troubleshooting Good Experience in Tellabs 8800 Multi Service Router, Tellabs 6300 Managed Transport System (SDH), Tellabs 8600 Managed Edge System Good Experience in Configuring & Troubleshooting OSPF, MPLS, L2VPN, L3VPN, BGP, Multicast Experience in Cisco Equipment Good knowledge in cellular technologies and Broad band access Knowledge in Telecom Industries ( DSLAM, MSAN, Wimax, Wifi, GPRS, GSM, IPTV, Networking) Knowledge in Unix Environment, Database Oracle / MySql, SUN OS Knowledge in Cisco & Juniper technologies CCNA & JNCIS-M (Juniper) Certification CAREER HISTORY Huawei Tech Investment MS HCPT Transmission Back Office Engineer Sept 2010 now Operation, Maintenance & trouble shooting DCN for Transmission equipment monitoring avaibility Config & Upload new NE to NMS for monitoring purpose Backup configuration for Transmission equiment Backup configuration for Cisco Switch & Router for Transmission DCN Perform trouble shooting and analysis for Transmission issue (NSN Equipment : HiT 7070, HiT 7050, HiT 7035, Microwave SRT1F, SRA4, SRA Hicon, SRALXD) Conduct first level diagnostic in isolating and identifying fault location before escalating to field support team Config new path to restore the service when the main link problem Provide CIR for critical problem which related to transmission issue Provide log performance for transmission equipment Perform early warning alarm as to avoid service affecting event

Support Transmission configuration for new circuit Onsite visit for trouble shooting ( Emergency Case ) Co-ordinate & Assist Field engineer to perform trouble shooting Co-ordinate with other department (Front office, Datacom, VAS, Wireless) related service outage and restoration progress Assist roll out team to crosscheck port avaibility Utilize NMS application for trouble shooting & Monitoring Escalation and joint fault restoration with third party vendor/supplier

Abhimata Citra Abadi ( Infrastructure Division ) Network Engineer Jun 2007 Sept 2010 Installation, commissioning for Tellabs Multiservice Router 8830, 8840 series Metro Ethernet project at PT. Telkom & PT. Indosat Configuring & Integrating Tellabs Router to other equipments such as DSLAM, BRAS, MSAN, Core Router, RNC and Node B Configure L2 / L3 VPN as transport circuit service for DSLAM, MSAN to BRAS and from node B to NodeB Configure Satop circuit for TDM over MPLS Service Trouble shoot and resolve any technical issue Stand by Engineer for Metro Ethernet Maintenance for PT. Telkom Perform onsite visit related trouble shooting, maintenance and software upgrade activity Perform trial and simulation new software release before upgrade Installation for NMS Client application & workstation at Customer Head Quarter office and Regional Office Perform Survey for Equipment installation & BoQ Estimation Involved in DRM Meeting for new project Experience in Tellabs Multi Services Router 8830, 8840 IP MPLS Experience in Tellabs Managed Transport System 6325, 6350 SDH network Experience in Tellabs 8100 TDM Multiplexer Implanting, Provisioning Monitor, troubleshoot OSPF, BGP, MPLS Services, Multicast Experience in Tellabs 8890 NMS, 8800 Network Manager. Tellabs Extended Craft Terminal Installation Tellabs 8890 NMS includes SUN & Oracle for PT. Indosat Experiences in Intergration with other platform (Cisco, Juniper, ALU) Identify, Research, Evaluate and Recommend network configuration for customer Experience work in Telco Operator environment like PT. TELKOM INDONESIA, PT. INDOSAT, PT. LINTASARTA Aplikanusa Lintasarta ( Customer Support Unit) NOC at Danamon Bank Feb 2006 Jun 2007 Configure, Monitor and troubleshoot Danamon Branch office Frame Relay & MPLS connection services ( Cisco Router and Switch) Day to day management of network infrastructure Setup backup link in case primary link down Coordination with service provider about link problem and generate problem report Follow up fault ticket, solve link problems within specified time (according to SLA)

Generate and Create Network SLA for Customer Team Leader in NOC Support staff in Migration, or DRC test

SPOC for Bukopin Bank Jun 2004 Feb 2006 Handle Bukopin Bank network Problem Report, Input to problem ticket tools, identify problem by network tools, 1st and 2nd level problem handling Coordination with Field technician or NOC team in order to problem solving Propose & scheduling for network preventive maintenance Request Backup link in case primary link down Generate and Create Network SLA for Bukopin Bank Create and Maintenance Customer Network Documentaiton

Help Desk 24x7 Jul 2003 Jul 2004 Handle customer complain and Input to trouble ticket tools Identify problem and do 1st level problem handling Dispatch trouble ticket to related department based on wireless or wireline link and based on Area responsibility Update trouble shooting progress to customer Speed Internet Digital / Texascom Maintenance Unit) Network & Wireless Technical Support (Operation &

Instalation and maintenance Wireless equipment Survey for wireless installation requirements Handle Customer report & solve problem

PROJECT

PT. Aplikanusa Lintasarta, Danamon NOC Related Equipment : Cisco Switch & Router 2600, 2950, HP Procurve Switch Technology : MPLS, VPN, Frame-Relay, Dial-up PT. Aplikanusa Lintasarta, SDH Ring Tellabs 6300, Augustus 2007 January 2008 Related product : Tellabs 6350, 6325 SDH MUX Technology : SDH PT. Indosat, Metro Ethernet Ring, November 2007 December 2007 Related Product : Tellabs 8830 Multi Service Router, Tellabs 6325 Technology : IP, MPLS, SDH over MPLS, OSPF, VLAN PT. Telekomunikasi Indonesia, Metro Ethernet Ring, February 2008 July 2010 Related Product : Tellabs 8840, 8830 Multi Service Router, Tellabs 6325 Technology : IP, MPLS, SDH over MPLS, OSPF, VLAN PT. Huawei Tech Invesment : MS HCPT Project, Sept 2010 - Now

Related Product : Cisco HiT 7070, 7050, 7035 SDH Multiplexer, SRT1F SRA4 SDH Microwave, SR EDUCATION Bachelor degree in Information Technology, STMIK JAYAKARTA, Jakarta-Indonesia 2002 2007 TRAINING Cisco Network Academy Program CCNA Certified 2001 2002 Jakarta Introduction to Bussines Datacom, January 2004, Jakarta Introduction to SQL User, July 2004, Jakarta Tellabs 8800 Metro-E, November 2007, Yogyakarta Tellabs 8600 Managed Edge System, January 2007, Singapore Juniper Introduction to configuring Juniper , February 2010 JNCIS-M Certification for Juniper M-Series, September 2010

Network & Computer Skills HiT TNMS Core NMS NSN Netviewer & Net builder Microwave NMS Tellabs 8000 Manager NMS Tellabs Craft Terminal Tellabs 8890 NMS Microsoft Windows, Linux OS MS. Office,Visio Iptables, squid, snort Cisco works environment Internet PERSONALITY analytical thinking, creativity, decision making High standard of personal motivation and initiative Strong negotiation skill, written and oral communication Ability on Customer focuses and objection handling Ability to multi-task effectively Hardworker INTEREST Music, Movies , soccer , Travelling, Internet, Reading & Following Telecomputer new technologies LANGUAGE - Bahasa : Native Language - English : Second Language (Reading, Writing, Speaking)