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Problem Solving Flow describe the Problem NO Review Available data Collect and analyze data no Does the proposed problem meet the application criteria? no Does Problem describe a "Something Changed" Situation? no YES Do we know cause? (5-Whys) YES Acknowledge Root Cause is there more than one Root Cause? NO Can the "Most Likely Cause" be verified? (make the problem come and go)
Problem Solving Flow describe the Problem NO Review Available data Collect and analyze data no Does the proposed problem meet the application criteria? no Does Problem describe a "Something …