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Table of Contents
1 Introduction 2 Contacting Customer Support 3 New Features
3.1 New Features in 4.7 SR1 3.2 New Features in 4.7 GA 3.2.1 Video trickling 3.2.2 Audio improvements for Axis units 3.2.3 HTTPS support 3.2.4 Easier to add a unit 3.2.5 Support for Axis Cross Line Detection 3.2.6 Support for Axis Audio alarms 3.2.7 Support for Sony Audio alarms 3.2.8 New protocol for Bosch Autodome IP PTZ units 3.2.9 Support for the Bosch VIPX1600-XFMD decoder 3.2.10 Support for Axis IR-cut filter 3.2.11 Support for Axis Auto-tracking PTZ command 3.2.12 MJPEG support for Bosch units 3.2.13 Support for ONVIF version1.02 3.2.14 New languages
7 7 8
8 8 8 8 8 8 8 9 9 9 9 9 9 9 9 9
10 11 11
11 11 11 11 12 12 12 12 12 13 13
6.5.2 Standby Archiver and input pin support 6.6 Mavix 6.6.1 Configuring the Media Racer 250 unit 6.7 Samsung 6.7.1 Changing the stream resolution 6.8 Sanyo 6.8.1 Configuring the Sanyo VCC-HD5X00 unit 6.9 UDP 6.9.1 Configuring your UDP unit for use with Omnicast:
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17 17 17 17 17 17 18 18 18 19 19 20 20 20 20 21 21 21 21 21 21 22 22 22 22
7.9.1 Limitations 7.9.2 Known issues 7.10 Econolite 7.10.1 Limitations 7.10.2 Known issues 7.11 Generic 7.11.1 Limitations 7.11.2 Known issues 7.12 Hikvision 7.12.1 Limitations 7.12.2 Known issues 7.13 Interlogix 7.13.1 Limitations 7.13.2 Known issues 7.14 IQinVision 7.14.1 Limitations 7.14.2 Known issues 7.15 JVC 7.15.1 Limitations 7.15.2 Known issues 7.16 Mango DSP 7.16.1 Limitations 7.16.2 Known issues 7.17 Mavix 7.17.1 Limitations 7.17.2 Known issues 7.18 Optelecom-NKF 7.18.1 Limitations 7.18.2 Known issues 7.19 Panasonic 7.19.1 Limitations 7.19.2 Known issues 7.20 Pelco 7.20.1 Limitations 7.20.2 Known issues 7.21 Sharp
genetec.com | Omnicast 4.7 SR1 Release Notes
EN.100.001-V4.7.C1(5)
22 22 22 22 22 23 23 23 23 23 23 23 23 24 24 24 24 25 25 25 25 25 26 26 26 26 26 26 26 27 27 28 28 28 29 29
7.21.1 Limitations 7.21.2 Known issues 7.22 SightLogix 7.22.1 Limitations 7.22.2 Known issues 7.23 Sony 7.23.1 Limitations 7.23.2 Known issues 7.24 Teleste 7.24.1 Limitations 7.24.2 Known issues 7.25 Toshiba 7.25.1 Limitations 7.25.2 Known issues 7.26 UDP 7.26.1 Limitations 7.26.2 Known issues 7.27 Verint 7.27.1 Limitations 7.27.2 Known issues 7.28 Vivotek 7.28.1 Limitations 7.28.2 Known issues
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1 Introduction
Omnicast 4.7 SR1 is a service release that improves the performance and quality, without adding any new features. After the software is released, any updates to this document will be available here. To make sure you have the most up-to-date information about this release, refer to the online version. Please note that this document is a cumulative release note that includes information from previous releases of Omnicast 4.7.
Genetecs Technical Assistance Portal (GTAP): For in-depth product technical information and assistance, customers can log in to the at http://gtap.genetec.com. Email: support@genetec.com Telephone: 1-514-856-7100. Toll Free (USA & Canada): 1-866-338-2988 Europe: +800 01818200 (Please visit gtap.genetec.com for a list of covered territories.) Fax: 1-514-332-1692 from Monday to Friday, 8:00 AM to 8:00 PM (Eastern time, GMT -5h)
No matter how you contact us, its a good idea to have all relevant product information available, including System ID and product version information.
3 New Features
This section describes the new features added in each release of Omnicast 4.7.
Sony
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6.1 ACTi
6.1.1 Configuring the ACTi ACD-2100 to stream MJPEG
In order for the ACD-2100 unit to be able to stream MJPEG, please do the following before adding the unit to the Archiver: 1. Open the units Web Page. 2. Click Setup > Video Setting. 3. From the Streaming Method drop-down list, select RTP Over UDP & Multicast. 4. Select the RTSP Authen Enable option. 5. Set the Encoder Type to MJPEG. 6. Set the RTSP Port to 7070. 7. Click Save Reboot > Apply for your changes to take effect.
6.2 Axis
6.2.1 Configuring the Axis P3301 unit
In order for H.264 and multicast to work, some settings need to be applied using the units Web page before adding the unit to the Archiver: 1. Choose Setup > System Options > Advanced > Plain Config > WebService and make sure Enable Web Services is selected. 2. Choose Setup > System Options > Advanced > Plain Config > Image > Image IO MPEG H264 and make sure PS enabled is selected. 3. Choose Setup > System Options > Network > RTP and make sure the Multicast address and Port number are the same as those specified in Omnicast.
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6.3 Basler
6.3.1 Changing the default port for input pin events
In order to receive input pin events from Basler units, the Archiver needs to open a TCP port for its HTTP server. The default port is 8081. If this port is already in use by the Archiver, you can change the default port by doing the following: 1. On the Archiver machine, navigate to the installation directory, typically C:\Program Files\Common Files\DVR Software 4.7\Extensions\Drivers\. 2. Using Notepad.exe, open the BaslerDriverConfiguration.xml file. 3. You will see text similar to the following:
<BaslerDriverConfiguration>
<HttpServerPort>8081</HttpServerPort> </BaslerDriverConfiguration> 4. Change the value of the HttpServerPort from 8081 to something else, such as 8082. Note The value for the HttpServerPort must be the same for all standby Archivers associated with the unit. 5. Save the file, and restart the Archiver service.
6.4 Comtex
6.4.1 Configuring the Comtex WB-H811 unit
Please complete the following configuration steps before adding the unit to the Archiver: 1. Open the units Web page. 2. Click on Video Settings. 3. Under Streaming 1 Settings:
Set the Video Format to H.264. Set the RTSP Path to v1h264 (this field is case sensitive).
4. Click Apply.
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To trigger an input pin closing event, the voltage on the pins should be dropped from 5 volts to 0 volts. To trigger an input pin opening event, the voltage on the pins should be raised from 0 volts to 5 volts.
On a Pegasus M unit, the default value is 1. To change it to 0, short the pins. On Condor VS-8 and VS-16 units, the default value is 0. To change it to 1, apply 5 volts on the pins. The voltage mentioned is approximate, for the exact voltage range; please see the documentation for your Mango DSP unit.
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6.6 Mavix
6.6.1 Configuring the Media Racer 250 unit
To modify the cameras settings you need to use the Mavix Configurator. It is recommended to apply your settings before adding the unit to the Archiver. To change the IP address: 1. Open the Mavix Configurator and enter Administrator as the default username and Admin as the password. 2. Select the Update Firmware icon. 3. Click the Unit Auto Update tab and enter the IP address of the unit (default 192.200.10.20). 4. Enter Administrator as the User and leave the Password blank. 5. Under MediaRacer, select 250. 6. At the bottom of the dialog box click Read and select the Change IP Settings option. 7. Enter the Mask and Gateway information and click Update. To select H.264 or MPEG-4 streaming: 1. Open the Mavix Configurator and enter Administrator as the default username and Admin as the password. 2. Select the Update Firmware icon. 3. Click the Manual Update tab and under Connect to and enter the IP address of the device. 4. Enter Administrator as the User and leave the Password blank. 5. Under MediaRacer, select 250. 6. From the drop-down in the middle of the dialog box, select taskman.ini. 7. Click Get > Edit. The file will open in Notepad. 8. In the Video section, find the Coding= value and change it to:
Coding=8 if you want to stream H.264. Coding=7 if you want to stream MPEG-4.
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To apply other video settings: 1. Open the Mavix Configurator and enter Administrator as the default username and Admin as the password. 2. Select the Units icon. 3. Click Add and enter the IP address of your device and select MediaRacer-250/C as type. 4. Click Update Site. Add a site if one is not already present. 5. Select the site in the list on the right, and then select the unit on the left side of the list and click the > button. 6. Close the Units dialog box and select the Configurator icon. 7. Select your unit in the list on the left to configure any additional settings.
6.7 Samsung
6.7.1 Changing the stream resolution
The MPEG-4 and M-JPEG stream resolution can be changed using the units Web page. To change the MPEG-4 stream resolution: 1. Open the units Web page. 2. Click the Video Setup tab and choose Streaming. 3. Choose the desired resolution from the Unicast Image Resolution drop-down list. To change the M-JPEG resolution you must modify the cam file located on the machine that is running the client application (Config tool). To do this: 1. Open the SNP-3750 Cam file using Notepad. This file is typically installed at C:\Program Files\Common Files\DVR Software 4.7\Extensions\Cam Files\Samsung SNP3750.cam. Note Modify the cam file on the machine that is running the Config tool 2. In the following line: <MjpegURLs>public/video.cgi?ch=1&resolution=cif</MjpegURLs> Replace cif with the desired resolution: qcif, cif or 4cif. For example: <MjpegURLs>public/video.cgi?ch=1&resolution=qcif</MjpegURLs> Note Use lowercase text only.
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6.8 Sanyo
6.8.1 Configuring the Sanyo VCC-HD5X00 unit
Please ensure that your unit has two streams configured before adding the unit to the Archiver. To do this: 1. Open the units Web page. 2. Click on VIDEO/AUDIO. 3. Under STREAM, make sure STREAM 1 uses the H.264 codec and STREAM 2 uses the JPEG codec.
6.9 UDP
In order for the streams to work correctly in Omnicast, there are some configuration settings that need to be applied using the Web page of the unit.
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7.1 Acti
7.1.1 Limitations
1395 1396 ACTiCAM65xx/66xx: Some Dynacolor PTZ commands are not working (ex. Run a pattern). ACTi CAM65xx/66xx: Some Pelco D and Pelco P commands are not working (ex. Menu, Flip and Record Patterns). 24663 24664 24665 24666 24667 24668 24669 24672 26698 Standby Archiver is not supported on multi-port units. Software motion detection is not supported. Unit motion detection is too sensitive when using small detection zones. Audio is not supported. ACTi units are limited to two Archiver connections. WAN port must be used to connect the unit on the network. The analog format cannot be changed. Generic: Software Motion Detection is supported for MJPEG streams only. ACTi ACM-7411: After every "Transmission lost" message, the Archiver sends a "Receiving RTP packets from multiple sources" message. The unit does send multiple UDP streams to the Archiver, but only for a few minutes.
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7.3 Arecont
7.3.1 Limitations
1848 2178 24685 24687 24688 24689 24690 25001 Arecont cameras do not accept non-standard frame rates (ex. 22 fps will show up as 30 fps). AV5100: Still alarms may skip frames or take a long time to load when working with high bit rates (or low frame rates). Two video resolutions are supported: Full and Half resolution. Multicast is not supported for MJPEG and H.264 streams. As a workaround, use multicast by Archiver. When using an H.264 stream: Keyframe interval compression settings are not supported. They are set by the unit. When using an H.264 stream: Digital PTZ is not supported. When using an H.264 stream: The AV8185 and AV8365 units do not support Unicast TCP. When multiple streams are active, you may notice a drop in frame rate.
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7.4 Axis
7.4.1 Limitations
18639 30 fps is not maintained on the AXIS 241 when using MPEG-4 stream at a resolution other than CIF, and performing unit motion detection at the same time. When streaming both MJPEG and MPEG-4 on the AXIS 241Q, the MPEG-4 stops streaming. It is recommended to use either the MJPEG or MPEG-4 encoder, but not both at the same time. When viewing an H.264 stream that has a resolution of 1920x1080 on an Axis Q1755-E unit, your video may periodically freeze. The connection type between the Archiver and Axis H.264 cameras with firmware prior to version 5.20 is limited to unicast. Rotated video streams are not rotated in Motion Detection setup. The AXIS 292 decoder does not support camera sequences, playback streams, playback or still frame in alarms, or stream redirection (i.e. no multipleLAN support). Software motion detection is only supported for currently supported ARTPEC A type units. The list of cameras that use ARTPEC chipset is provided at the following link: http://www.axis.com/techsup/cam_servers/dev/product_interface_guide.htm P7701: Only live video from other Axis cameras can be viewed. Video sequences, archive playback, still alarms, alarm playback, and instant replay are not supported. Redundant archiving is not supported when Trickling with Axis units. In order to avoid the SD card of an Axis camera to fill up and stop recording the EdgeTransferRemoveRecordingOnUnit registry key needs to be activated. 1. Open the registry editor and navigate to one of the following folders: For a 32-bit system: HKEY_LOCAL_MACHINE\SOFTWARE\Genetec\Genetec Omnicast4.7. For a 64-bit system: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Genetec\Genetec Omnicast4.7. 2. Double-click on the EdgeTransferRemoveRecordingOnUnit folder and in the Edit DWORD Value dialog box, change the Value data to 1. 26484 To improve reliability when trickling with an Axis unit, H.264 should be used instead of MJPEG.
18648
24737
25005
26156 26482
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26486
You may experience problems when using the Continuous Recording setting on Axis units. As a workaround, create scheduled events using the units Web page. The shorter the sequence the better, therefore it is recommended to create multiple scheduled events per day rather than one large one. To improve reliability when trickling with an Axis unit, it is recommended to use an SDHC memory card or an SD card with a speed class of four or higher.
26478
7.5 Basler
7.5.1 Limitations
24744 24745 Software Motion Detection is supported for MJPEG streams only. If a frame rate or bit rate is not supported by the camera, it will use the best frame rate or bit rate possible. This change will not be reflected in the Video Quality settings tab of Omnicast. Changing video streams can cause delays of up to ten seconds. The video resolution cannot be changed in Omnicast, it can only be changed using the Streaming tab of the units web page.
24746 24747
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7.6 Bosch
7.6.1 Limitations
1298 2013 20754 22552 24770 24781 Bosch VJ10/VIP10/VIP1000: software motion detection may not work correctly using 2CIF, 4CIF, or "All Lines" resolutions. Bosch VIP X1600: Cannot change video configuration when recording on unit is enabled. Bosch VIP X1600: Switching between M4S mode and M2S mode is not supported. When using an MPEG-4 stream on a Bosch unit, enabling software motion detection uses a lot of memory. When you change a live MPEG-4 stream to H.264 and vice versa using the Specific Settings tab in the Config Tool, your stream will need to be restarted. Bosch VRM: Omnicast communicates with the first VRM that responds in the VRM list created in the Bosch extension, and maintains communication with that VRM even if a higher-priority VRM becomes available. Bosch 1600XFMD: When using an H.264 stream, still-frame alarms cannot be viewed on an analog monitor. Software motion detection is not supported on Bosch units using H.264 streams with firmware 4.5 or later.
20481 24038
7.7 Comtex
7.7.1 Limitations
25018 When compression settings are changed, the stream must be restarted. You may also need to remove the unit and add it to the Archiver again.
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7.8 Checkpoint
7.8.1 Limitations
None.
7.9 DigiSensory
7.9.1 Limitations
24790 AVista-100: Cannot use RTSP streaming as this unit supports multicast streaming only.
7.10 Econolite
7.10.1 Limitations
24922 Unicast streaming only.
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7.11 Generic
7.11.1 Limitations
24905 24906 24907 24908 24909 24910 24911 Generic extension: Audio is not supported. Generic extension: Firmware upgrade is not supported. Generic extension: Input and output pins are not supported. Generic extension: Video attributes are not supported. Generic extension: Multi-streaming of the same codec is not supported. Generic extension: Video configuration in the Config Tool is not supported. Generic extension: Serial ports are not supported.
7.12 Hikvision
7.12.1 Limitations
17628 When using the qcif video data format for an MPEG-4 or H.264 stream on a DS2CD892 unit, you may see a band of garbage video at the bottom of your footage. You may have problems viewing an H.264 stream on DS-2CD852 and DS2CD892 units. When using the DS-2CD852MF-E unit, the resolution you see does not match the resolution that was set. When using a DS-2CD852 or DS-2CD892 unit, the motion detection zones are not respected.
7.13 Interlogix
7.13.1 Limitations
1894 6814 15489 18640 Video export with audio in ASF with Interlogix MPEG-4 units is not supported. Interlogix SymDec 16: Only one serial port is shown in Omnicast. Multicast transmission does not work with SymNet and DVMRe units. Units must be configured in Unicast in order to receive video in Omnicast. Interlogix: "Signal lost" and "Signal recovered" events are not sent by the unit
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Playback on decoder is not supported. Standby Archiver is not supported on units supporting edge recording. Interlogix Camplus IP: unit motion detection can be too sensitive when using small detection zones. Interlogix CamPlus IP: WAN port must be used to connect the unit on the network. Audio IN only is supported on SymDec, SymSafe and SymSafe Pro units. The number of playback streams is limited to 15 for SymDec16, SymSafe16 and SymSafe Pro 16 units. Serial ports are not supported on DVMRe CT units.
7.14 IQinVision
7.14.1 Limitations
24915 24916 Input pins: IQinVision units support I/O notification events for either on close or on open. You can choose which event will be active using the Config Tool. Virtual camera zone definition must be created using the units Web page. When you change a zone, the video stream must be restarted by either rebooting the unit or changing the stream quality. The Pro-line cameras cannot have their HTTP port discovered. For units that support down sampling, the maximum ratio that can be used is eight. IQinVision does not support the insertion of keyframes on-demand for H.264 video streams.
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7.15 JVC
7.15.1 Limitations
14003 14074 When adding the unit on a Failover Archiver, the Video quality settings will temporarily switch to the default settings. When setting the brightness value to a very low value (for example, -80, -100), the video stream brightness will fluctuate between completely black to normal clear. JVC: Export to ASF changes the resolution to 320x240. Motion detection in MPEG-4 is not supported. You cannot set the HTTP port and IP address settings at the same time. MJPEG multicast streaming is not supported. The Archiver is capable of redirecting the unicast stream in multicast. Software Motion Detection is supported for MJPEG streams only The JVC Megapixel camera MJPEG and MPEG4 video stream settings are incompatible when one stream is set to 640x480 and the other to 320x240. For example, if the MJPEG video stream is set to 640x480 and the MPEG4 video stream is set to 320x240, then an Invalid configuration in unit event notification is sent.
14776
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have no effect. 15840 16066 16095 The serial ports on Condor units do not work in RS-485 mode. When using an H.264 stream on a Condor VS-8 unit, the stream will not show the first time you start it in the Config Tool. If mango units are added to more than 2 archivers, some input pin events will be lost. To support the input pins events on 2 archivers, a special configuration needs to me made on the 2nd Archiver. When changing video attributes such a brightness or hue, your video may freeze for a few seconds before the changes take effect. When working with an MJPEG stream at 30 fps, your video may freeze, contain blocks, or appear choppy. As a workaround, set the Image quality to seventy-five percent or lower using the Video quality tab of the Config Tool. Software motion detection in MPEG-4 is not supported.
16384 20487
25024
7.17 Mavix
7.17.1 Limitations
25027 25028 Mavix Media Racer: Only the first stream is available. Mavix Media Racer: Motion detection is not supported.
7.18 Optelecom-NKF
7.18.1 Limitations
19907 Optelecom-NKF BC24 and FD22 units: When working with MPEG-4 software motion detection, additional motion blocks may appear below the region where motion occurs. Motion detection in MPEG-4 is not supported. TCP server setting must be enabled in the Optelecom-NKF S-50 unit web interface to use analog PTZ control over the RS-485/422 or RS-232 serial port. Firmware upgrades are not supported.
20166 24936
24937
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7.19 Panasonic
7.19.1 Limitations
1535 On some cameras, changing the IP address in the discovery tool does not inform Omnicast that the IP has been changed and will not be updated in the network information. Workaround: Change the IP address from the network tab of the Config Tool. Changing the video quality settings while the unit is recording the audio stream causes the unit to go offline for a couple of seconds. The motion sensitivity button is not enabled for MPEG-4. Motion detection stops working for ten seconds after controlling the PTZ. Panasonic NT304: Four cameras will always appear in Omnicast when adding the unit, regardless of whether any have been disabled via the units own Web page. MPEG4 software motion detection is not supported on all units. When using a WV-NP502 and WV-NP502S unit, if you change the stream format or unit connection type, you need to boot the unit. When using the WJ-NT314 encoder for edge analytics, the unit needs to be configured with its Web page and the detection needs to be active on the channels being used. If you want to change the capture resolutions for a megapixel camera (1.3 MP or 3.0 MP), you have to do it on the units web page and then reconnect the unit to Omnicast. The new capture resolution will be read by Omnicast upon discovery of the unit. The audio decoder (speaker) entity only appears when the Enable speaker option is checked in the Specific settings tab. This option is not available if the unit is set to multicast or if more than one codec is being used. If the Bit rate Priority is set to Frame rate on the Video Quality tab when applying advanced bit rate settings, you cannot adjust the Image quality. If your video compression settings are refused by the camera, an Invalid configuration in unit event will be triggered in the Live Viewer. H.264 software motion detection is dependent on the bit rate of the stream, when the bit rate is high, motion is always detected (even with a low Sensitivity setting). If you change the aspect ratio or image mode using the units Web Page. The unit must be restarted for Omnicast to retrieve the new settings. When using a GXE500 encoder, the unit may momentarily go offline after adjusting the Boost quality settings. To avoid this, ensure that your Video quality and Boost quality settings do not exceed the units capabilities. Panasonic WV-SP102: 1280x960 and 1280x720 resolutions are visible in the Config Tool even though they are not supported by the unit.
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25029 20256
23952
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7.20 Pelco
7.20.1 Limitations
2089 6295 15814 17019 21564 22137 Pelco 9760 Matrix units can become unstable when using 0 as the input or output ID. Specific PTZ commands do not work with NET5301T. When using an OV Ready compliant unit, you may lose any rules you have created when you change the Video quality settings in the Config Tool. Software motion detection is limited for MPEG-4 units. When using firmware later than version 1.3.7, outpin pins cannot be enabled on Sarix units. When working with the NET5308T encoder, the unit always reports the maximum amount of output and input pins regardless of what is connected. Therefore, the number of outputs and inputs reflected in the Config Tool may not be correct. When using a Sarix unit, events are not received by the failover Archiver when the main Archiver fails. When using low quality settings on a Pelco IP3701 unit, the video quality of the secondary stream degrades over time. Enabling motion detection on a unit may not always work. As a workaround, lower the video quality settings in the Config Tool and try again. Once the motion detection is enabled, you can adjust the video quality settings. Use the Specific Settings tab in the Config Tool to enable PTZ and configure the serial port for Pelco NET5301T. No serial port entity is created. The Custom video quality preset is disabled for Pelco IP series units. The default quality preset and other quality presets have been modified to accommodate dual-streaming. When using IP series units for dual-streaming, the video stream settings for each stream are linked. The settings are defined using the primary stream tab page (MPEG-4-1) and automatically applied in the secondary stream tab page (MPEG-4-2). Audio is not supported. Signal lost/recovered events are not supported. Network settings are not supported.
24962 24963
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Firmware upgrade is not supported. For best results when using H.264 motion detection, it is recommended that you disable all automatic image adjustments on the units Web page. Software motion detection is limited for H.264 streams. When using a Sarix unit, H.264 Hardware Motion detection is only supported on the primary stream. When using a Sarix unit, motion detection settings depend on the resolution of the primary stream. If the resolution is changed, the Archiver will resend the motion detection settings to the unit. When using a Sarix unit, the Motion off threshold setting has no effect, as this setting does not exist for Pelco Sarix units. When using a Sarix unit, Hardware motion detection is not supported on streams with a resolution of 640x512. When using dual streams on a Sarix unit, the unit resources are shared between the streams and the primary stream has priority over the secondary stream. When using dual video streams on IE30DN and IDE20DN units, the Video Quality setting only keeps the primary stream configuration. As a workaround, the primary stream must always have a higher Video Quality setting than the other streams. When using dual streams on a Sarix unit, the video resolution of the second stream cannot be changed without first setting the primary stream video resolution to the desired value. Multicast streaming in H.264 is not supported.
26775
26923
48624
7.21 Sharp
7.21.1 Limitations
8907 24704 24705 24706 24707 24708 24709 Sharp Integration: The Quality presets are displaying wrong fps rates. Video quality settings are not supported for container streams. Motion detection is not supported for container streams. Only software motion detection is supported for context cameras. Firmware upgrades are not supported. Video attribute settings are not supported. Signal lost/recovered events are not supported.
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7.22 SightLogix
7.22.1 Limitations
24892 When using a SightSensor unit, any changes you make to the frame rate will not be automatically updated in a Live Viewer tile or in the Config Tool Live video window. The SightTracker unit does not support motion detection.
24893
7.23 Sony
7.23.1 Limitations
536 16238 24834 24836 24837 24838 24839 24840 24841 24842 24843 24845 Sony: RZ-50 and CS-50 units are lost when switching from Multicast to Unicast. Workaround: set the unit to Multicast or Unicast only. Your video stream may freeze for one second when motion on recording is triggered on the first channel of an EX104 encoder. Only Generation 2 units support unit motion detection in MPEG4, such as SNCP1, SNCRZ25, and SNCDF40. Signal lost and recovered events are not supported on any SONY unit. Audio IN is only supported in unicast for Type 2 and Type 3 units. The following first generation units do not support input pins: SNC-RZ30N, SNC-RZ30P, SNC-Z20N, and SNC-Z20P. In order for the output pins to work, certain units such as the SNC-RZ25N may need to be rebooted after being added to Omnicast. When using a Sony unit for edge analytics: No events are received if the units Web page is open. When using a Sony unit for edge analytics: Configuring your unit will trigger a reboot. When using a Sony unit for edge analytics: Sony third generation units have built-in Unattended Object Motion and Moving Object Detection. When using a Sony unit for edge analytics: Sony fourth generation units have built-in Moving Object detection only. Sony 5th Generation: A Video analytics event from a unit that supports VMF object search, will appear as a Video analytics event in Omnicast, and is described as a VMF event.
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24846
Sony 5th Generation: Only two streams of each video format (H.264, MPEG-4, and MJPEG) are supported by Omnicast.
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24847
Sony 5th Generation: When using the Copy configuration tool, the camera configuration is contingent on the unit configuration. Therefore, you need to copy your unit configuration before copying your camera configuration. Sony 5th Generation: The minimum PTZ Get Position is three seconds regardless of the value specified. Sony 5th Generation: Using the free look in the PTZ controls may be slow if you have the Automatic refresh option enabled. Sony 5th Generation: When using the Absolute Zoom position, you only have access to the Optical Zoom range. If you want to have access to the Digital Zoom range, you need to use the free look PTZ control. Sony 5th Generation: Only the first codec listed in the units video codec web page can use Multicast. Any other codecs listed can only use Unicast or TCP. Sony 5th Generation: If a display resolution or frame rate is not supported by a camera, it will use the next best resolution or frame rate available. This change will not be reflected in Omnicast. Sony 5th Generation: Changing video streams can cause delays of up to four seconds. This is problematic when working with a sequence that has short intervals. Sony 5th Generation: When using an SNT-EX104 or SNT-EX154 encoder, only the first of the four channels supports input and output pins. However, all four channels support audio input and output pins. Sony 5th Generation: The PTZ Absolute tilt values have a limited range of -15 degrees to 90 degrees regardless of what your unit supports. Sony 5th Generation: When dual streaming, compression settings that use a lot of bandwidth may cause the secondary stream to be disabled by the unit. The Maximum image size of 1920x1440 is not supported in Omnicast for the SNC-CH240 and SNC-DH240 units. When the Image quality is set to over 50% on the Video quality tab of the Config Tool, a 30 fps Frame rate cannot be sustained. As a workaround, lower the Frame rate. The Maximum image size and unit Motion Detection settings must be configured using the units Web page.
24851 24852
24853
24854
25043
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7.24 Teleste
7.24.1 Limitations
24724 24725 24726 Only MPEG-4 streams are supported. Uses only eight of the available 16 streams (the first two streams of each of the four DSP processing units). Video configuration restricted by the processing unit resource limitations, which are monitored by the unit configuration tool.
7.25 Toshiba
7.25.1 Limitations
25046 25047 Software motion detection is not supported for MPEG-4 streams. M-JPEG streams are not supported in Windows 7 and Windows Server 2008 R2.
7.26 UDP
7.26.1 Limitations
18304 24717 When working with an IPE5500 unit, some multicast transmissions are still occurring even though the network connection type is set to Unicast UDP. Software Motion Detection is supported for MJPEG streams only.
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7.27 Verint
7.27.1 Limitations
18641 18642 18643 18644 19042 19043 Changing the resolution of the S1000W takes effect after the unit reboots. The hue settings do not work correctly for PAL cameras. Video cannot be displayed on more than one output of a 1504Rx. The video encoder numbering is incorrect for S1604 in the CLI. The frame rate is not preserved when changing the analog format from PAL to NTSC. With the S1704, S1708, S1712, S1724, S1950 and S1970, you cannot perform a firmware upgrade directly from Omnicast. The workaround is to use the corresponding SConfigurator for upgrading the firmware. With the S1708, S1712, S1724, S1950, and S1970, software motion detection does not work when using MPEG4 ISO with the firmware listed in the compatibility matrix. Rediscovering a Verint unit will cause it to go offline twice before it is rediscovered correctly with of all its associated entities. S1500 or S1502 may reboot when using a low frame rate with the default bit rate (25 kbps) while there is a lot of motion events being triggered. When dragging a live video over a Playback sequence on a decoder, the live video is not displayed correctly. Modifying the Bit rate in the Video quality tab of the Config Tool has no effect on video in H.264. Software motion detection is not supported in H.264 using CABAC. In order to receive hardware motion detection events, it is recommended that you use the primary H.264 stream as your recording stream.
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7.28 Vivotek
7.28.1 Limitations
3622 24713 Vivotek 7135/7137: After upgrading Omnicast, the configuration will need to be updated using the Reload button in the Config Tool. Only MPEG-4 streams are supported.
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When changing the settings on the Network tab of a federated unit, the wrong message is displayed. It is not the unit itself that needs to be restarted but the Federation server. No alarms or motion events are triggered for units that are configured for software motion detection and to record on the edge. As a workaround use hardware motion detection. When running Security Desk in Portuguese, an error message appears when trying to open the online Help in the Live Viewer and Archive Player. Workaround: After installing Omnicast 4.7 GA, open the folder C:\Program Files (x86)\Common Files\DVR Software 4.7\Documentation, rename the file PT.Omnicast Live Viewer User Guide.chm to PT.Omnicast Live Viewer User Guide 4.7 GA.chm, and PT.Omnicast Archive Player User Guide.chm to PT.Omnicast Archiver Player User Guide 4.7 GA.chm.
24366
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9 Fixed Issues
9.1 Fixed in 4.7 SR1
2085 14484 18087 18806 19002 Panasonic WV-NP244: The unit lost its connection with the secondary archiver after a FOA-back. March Networks: Archiver restarts when you simultaneously disconnect four or more cameras. ACTi: When using an H.264 stream, a Still frames alarm does not display any images in the Live Viewer. Dynacolor: When using an H.264 stream on a NH061 or NH221 unit, a Still frames alarm does not display any images in the Live Viewer. Sanyo: The keep-alive message for an RTSP stream returns a Bad Request and a Not Implemented response. Therefore, any recorded files may be missing video. Bosch VideoJet X40: When using software motion detection, some of the motion detection blocks fall outside the motion detection zone. Bosch VRM: The system running the Omnicast Archiver must have only one network card activated otherwise the VRM playback will not work properly. Sony 5th Generation: Audio detection is not currently available. When viewing live or recorded video on GE units (Ex: GE StoreSafe Pro II 10), the edge of the video is stretched. When using Persian, the text is inverted. Verint: The Video Quality tab is missing for Verint H.264 units. Bosch VIP-XD: Video is not displayed in the decoder after an upgrade. Pelco: The device does not go offline immediately after sending a Reboot command through the Config Tool. Once unit is offline, it cannot be re-added without deleting it from Archiver. Pelco Spectra IV: When upgrading from Omnicast 4.6 GA to SR1, all the cameras remain offline. Pelco: The Archiver may crash after a unit reboot. After upgrading to Omnicast 4.6 SR1, the multicast audio streams from federated cameras do not work in the Live Viewer. After upgrading from Omnicast 4.5 SR1 to 4.7 SR1, the Config Tool is no longer able to connect to the Omnicast system. Pelco IXE20DN: The Archiver crashes while removing the network or POE cable from a unit.
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26865
Axis P8221: The audio mode of the unit needs to be set to half-duplex and not full-duplex, or there will be feedback in the Live Viewer. Note: A registry key (ForceAudioDecoderToHalfDuplex) must be added and set to 1 to force all Axis audio decoders to half-duplex.
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When the federation option Synchronized is selected at a federated site, federated entities are not sorted correctly in the logical view or entity tree of the Live Viewer. Requesting video from a megapixel camera in YUV format using the DirectShowFilter command will either crash the application, or cause the image colors to be produced incorrectly. Pelco: When units with PTZ are re-discovered, there is a memory leak in the Archiver on the channel controlling the PTZ.
26870
26984
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presets do not work. 20812 20811 20654 24965 14796 Pelco: You may get a Waiting for signal when trying to view an MPEG-4 stream. Pelco: Some units may stay offline until Archiver is manually restarted. IQinVision and Bosch extensions: The Default username and password cannot be saved on the General tab. Pelco: Multistreaming is not supported on the Sarix series. When working with an H.264 stream on a Pelco IXE20 unit, motion events may not be triggered properly. As a workaround, save your custom video stream configuration settings using the units Web page. JVC: VN-235VPU units randomly appearing offline. Samsung SSC-1000 keyboard: Zoom control doesnt work. Maximum zoom factor is limited to 200. After upgrading from Omnicast 4.5 to 4.6, it takes a long time for live streams to appear for Arecont units. .g64 files recorded at between 11:59:59 and 12:00:00 am contain only audio and no video. When manually recording, the recording stops at the start of each minute. For example, if you start recording at 12:01:30 the recording will stop at 12:02:00. When you switch the Layout view in the Live Viewer with a federated camera offline, once the camera comes back online, the next camera footage you view may flicker. Archiver: Discovering Bosch units with two consecutive ports uses a lot of memory and may cause the Archiver to stop working. Archiver: Discovering a Bosch unit with PTZ takes a long time. Optelecom S-54: When the Archiver restarts, the Line driver setting reverts to its default setting of RS-422. Using the Copy Configuration Tool to copy the Video Quality from one entity to another, may corrupt your video streams and cause you to lose the Schedule set in the Video quality tab. Sony SNT-EX154: When using the Advanced dome controls of the Live Viewer the number of presets is limited to eight. Bosch: When using an H.264 stream, a Still frames alarm does not display any images in the Live Viewer. When changing the name of an Acti ACM3011 unit in the Identity tab of the Config Tool, the unit will go offline if the name contains a space. As a workaround, avoid using spaces when renaming an ACTi ACM-3011 unit. Bosch VIPXD: H.264 decoding does not work. Pelco: input and output pins are not supported.
19308 24972
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Pelco: Hardware motion detection is not supported. Software Motion detection may stop working on certain IQInVision and ACTi units. Audio devices on a site are accessible to all users, even if they do not have the privilege to access the site. IQInVision: The default Sensitivity setting for unit motion detection is 15%. Simple Network Management Protocol (SNMP) traps are not being sent for certain IP addresses. Users are still able to close Archive Player application even though they do not have the Change client views privilege. Sony encoders: On units with four inputs, only alarms for the first input are received correctly. ONVIF compliant units: Brightness, Contrast, Hue, and Saturation cannot be changed in the Config Tool. ONVIF compliant units: The number of streams available is limited to one stream per supported video format. For example, if your unit supports H.264 and MPEG-4 formats, you can use one H.264 stream and one MPEG-4 stream.
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