William Larkin 36 Belton Road BRIGHTON East Sussex BN2 3RE M: 07824 388 736 Email: will.larkin@live.co.

uk

PROFILE

A flexible student with an 8 hour study timetable wishing to pursue a job that involves working with the public. Good attitude to working, adaptable and easy to work with. Years of retail and customer service experience.
WORK HISTORY Sales Assistant Tesco, Dungannon Jan. 2007- Sept. 2009

Job role included: Till operation, cashing up, opening and closing duties, processing deliveries, filling out paperwork, assisting customers, dealing with complaints, general customer service, reporting faults, handling stock, replenishing shelves. Had a good relationship with both customers and colleagues. Worked efficiently at peak times and handled pressure well. Handled customer complaints in a diplomatic and successful manner. Often worked over-time and had a flexible approach to business working hour needs. Handled an armed robbery and continued working immediately after. Covered a wide range of departments within the store. Next Ltd., Cookstown Sept. 2008- April 2009

Sales Consultant/Replenishment

Job role included: Scanning and processing stock, pricing, picking and replenishing stock back to shop floor, processing and handling deliveries, assisting customers with sizes and stock availability on the shop floor, updating the computer system. Worked effectively as part of a team. Regularly surpassed targets. Worked efficiently under pressure. Good relationship with customers and colleagues. Worked both behind the scenes and on the shop floor. Regularly worked over-hours and was flexible to company needs.

EDUCATION BA (HONS) Sociology University of Sussex, Brighton Oct 2009- Present

First year student also studying electives in Culture Studies, Philosophy and Development Studies. Finished first year with a 2:1 grade.

BTEC National Diploma Subject Media Studies

South West College, Dungannon Grade Distinction, Distinction, Distinction

Sept 2006- June 2008

GCSE Subject Maths English French Art and Design Religious Education Technology and Design Business Studies Triple Award Biology Triple Award Chemistry Triple Award Physics

Cookstown High School, Cookstown. Grade A A A A A* B B B C C

Sept 2003- June 2005

OTHER SKILLS

Good numeracy skills and polite natured. Adapts easily to new tasks. Develops personal interest in the business.

REFERENCES Lisa Coary C/o Tesco Stores Ltd. Beechvalley Dungannon Co. Tyrone BT71 7BN Tel: 028877 36400 Anne-Marie Quinn C/o Next Retail Ltd. Unit 1, Orritor Road Retail Park Cookstown Co. Tyrone BT80 8BH Tel: 028867 68980