MICHAEL AIDOO

P. O. Box DW 285, Dunkwa-On-Offin Mobile: 020-8228652 E-mail: michael.aidoo@live.com / michael.aidoo@yahoo.com Career Objective I seek employment in a dynamic, technology-driven institution or company, with the opportunity of employing my highly analytical, problem-solving skills and which will permit me to continue practicing and expanding my skill set and knowledge base. Education & Qualification Currently (2010 - 2012) MBA (Marketing Option) KNUST Business School, Kumasi 2001 2005 Bachelor of Science Degree in Computer Engineering Kwame Nkrumah University of Science and Technology (KNUST), Kumasi. 1998 2000 Senior Secondary School Certificate Examination (SSSCE) Prempeh College, Kumasi Certifications ITIL V3 Foundation in IT Service Management August 2010 Cisco Certified Network Associate (CCNA) January 2009 PHP/MySql/Apache Programming August 2006 Skills Set Personal Skills Social Skills Ability to demonstrate understanding, friendliness and respect for feelings of others. Ability to stand up for myself and ideas in a firm and appreciate the views of others.

Negotiation Skills Ability to identify common goals among different parties in conflict. Ability to clearly present facts and arguments. Ability to create and propose options for resolving conflict Self Management Ability to assess personal goals and achievement accurately. Setting of well-defined and realistic goals. Monitoring of progress toward goals. Responsibility Giving of high level of effort toward reaching goals. Ability work under pressure and meet deadlines. Display high level of attendance, honesty, energy and optimism. Pay attention to detail. Creative Thinking Ability to use my imagination freely, combine ideas in new ways. Make connection between ideas that seem unrelated. Problem-Solving Skills Ability to identify a problem and why it is a problem. Ability to create and implement a solution. Watch to see how solution works and make revision if necessary. Decision-Making Skills Ability to identify the goal desired in making the decision, generate alternatives for reaching the goal. Weigh the pros and cons of each alternative and implement best choice. Managerial Skills Leadership Skills Ability to clearly organize groups. Identify and communicate goals to each group member. Encourage, persuade and convince individuals or groups. Very trustworthy and lead groups to achieve targets. Planning Skills Set objectives and task. Identify resources needed to achieve objectives. Divide objectives and task among individuals and groups based on abilities. Directing Skills Facilitate individuals and groups with regards to tasks. Support groups on work schedules. Encourage groups to maintain high standards and quality of work. Controlling Skills Examine objectives/tasks and identify gaps. Put in measures to lift work to desired standards. Make maximum use of limited resources available for task.

Technical Skills Marketing Skills Marketing analysis, consumer research and reporting, integrated marketing communication, competitor analysis.

IT Skills Desktop management/support, local area networks (LAN) management/support, information systems management skills, data storage/backup management, IT security management. Business Operations Skills Designing of strategic business goals, tactical goals and operational tasks. Ability to deliver on business requirements. Meet with management group to deliberate on state of business affairs. Budgeting Designing annual sectional budget. Working Experience Currently: Mar 2008 Present MIS Officer Upper Denkyira NHIS, Dunkwa-On-Offin Implemented and supervised the data management of the scheme, which included data collection, processing, storage and reporting. Provided monthly reports demanded by management or board Provided for the necessary safety of data collected and processed by the scheme. Developed and enforced user security compliance policy with respect to IT systems Provided first-line helpdesk/Desktop support to scheme users and remote accredited health providers within NHIS national network. Ensured availability of local area network/oracle application/computers Trained and supported users with regards to application software, IP phone usage and email system. Liaised with card factory/NHIA stores and ensured prompt delivery of national NHIS ID cards Liaised with suppliers and acquired, installed and maintained computers, networking systems and accessories. Developed MIS operational strategy and implemented performance measures to ensure efficient use of resources Assessed IT staff strength & training needs and advised management accordingly. Nov 2006 Dec 2007 (Part-time Web Programmer) Proweb Solutions Ltd. & BHG Design Ltd. (Web Solutions Providers) Developed content management systems (cms) for customers Programmed and maintained customers back-end system on cms Integrated customers website to existing mail server so that users could send messages

from website to mail server. Hobbies I love playing soccer, chess and I also enjoy swimming References Mr. Festus Awuah Kwofie Finance & Strategic Planning Mgr. Amalgamated Bank Ltd., Accra Mobile: 0208140135 Dr. Kwame Osei Boateng Senior Lecturer Department of Computer Eng., KNUST Tel: 0203154862 Mr. Charles A. Hayford Scheme Manager Upper Denkyira MHIS, Dunkwa Mobile: 0372-28960