GALELIO BASIC TRAING COURSE (25-MAY-2010 TO28MAY-2010) CONDUCTED BY:ARSLAN SB 1.

SIGN ON ESAMPLE: >SON/Z77RG/T1 SON/Z 77RG T1 : IS A COMMON ENTRY IN THE PASSWORD FROM GALELIO. :IS A PSUDO CITY CODE (P) IS SILENT IN THIS WORD. : TERMINAL NUMBER OR NAME I.E MS,ZA ETC. POINTS TO BE REMEMBERED ALL TERMINAL ID,s ARE AND MUST BE DIFFERENT IN THE SAME TRAVEL AGENCY OFFICE. 2. PASSWORD HAVE MINIMUM ( 6 ) AND MAXIMUM (10) CHARACTERS CHARACTERS

POINTS TO BE REMEMBERED PASSWORD IS ALWAYS COMBINATION OF ALPHABETS + NUMERICS 3. HOW TO CHANGE PASSWORD

A) WE CAN EMAIL OR PHONE TO GALELIO OFFICE TO RESET

PASSWORD AND THEN CAN CHOOSE OWN PASSWORD AFTER RESET. B) OR WE CAN CHANGE OURSELF. >STD/ZT1

(ENTRY TO RESET PASSWORD)

POINTS TO BE REMEMBERED

FOR SECURITY REASONS PASSWORDS ARE AUTO RESET AFTER EVERY 3 MONTHS APPROX. AFTER EVERY (120) MINUTES SYSTEM IS SIGNED OFF IF NOT IN USE 4. SIGN OFF >SOF (SIGN OFF ENTRY)

COMMONLY USED COMMANDS IN GALELIO GDS

1. 2. 3. 4. 5.

CNTRL+W (TO CLEAR THE DISPLAY IN WINDOW) CNTRL+Z (TO COMPACT AND ENHANCE THE SIZE OF WINDOW CNTRL+R (TO RE-SET THE SYSTEM WHEN ITS STUCK) CNTRL+B ( TO PRINT A WINDOW DISPLAY) CNTRL+S ( FOR DELETING DATA FRM ALL WINDOWS) (FOCAL POINT & GALELIO DESKTOP)

1. WINDOWS THERE ARE NINE WINDOWS. WINDOWS ARE DIFFERENT PAGES TO DISPLAY DATA OR FOR COMPARISION LAST ACTION IS APPLICABLE ON ALL WINDOWS 2.WORKING AREAS. THERE ARE FIVE WORKING AREAS. IN WORKING AREAS WE CAN WORK ON 5 DIFFERENT PNR,s AT THE SAME TIME.

>OP/W*

(ENTRY TO CHECH IN WHICH AREA AM WORKING) ------------------------------------------(GALELIO GDS RESPONSE) >OP/W* *GALILEO* CPU F KHIOU/36ZC Z36ZCTH AG A ACTIVE KHIOU/36ZC Z36ZCTH AVAIL B KHIOU/36ZC Z36ZCTH AVAIL C KHIOU/36ZC Z36ZCTH AVAIL D KHIOU/36ZC Z36ZCTH AVAIL E

A ACTIVE MEANS

CURRENTY WORKING IN AREA (A)

>SC

TO SWITCH IN WORKING AREAS

>SC A-OUT C-IN AG-OK - GALILEO

GG*

(GALELIO INFORMATION DESK)

GIS GENERAL INFORMATION INDEX NUM. SEQ.

TO SELECT A SUBJECT ENTER GC*..(EG GC*24) 8 GALILEO 12 CARMASTER DIRECTORY 200 AIRLINE INFO 253 DJ 201 HELP INDEX 225 JK 9 EURO CURRENCY 11 ROOMMASTER 14 PROD

13 AUTH CARRIERS

396 EASTLINE 438 HKG

415 NDC DUBAI 444 SMO MALAYSIA 500 BT

429 NDC JORDAN 447 UKRAINE 506 ETAS 550 CURRENCY 553 COUNTRY INFO

450 NDC PAKISTAN 509 TIMATIC

510 CONSULATE 552 CUSTOMS 555 CLIMATE 606 HELP 2

551 INLAND TRAVEL 554 PUBLIC HOLS

601 GALILEO TO APOL 605 HELP 949 TRAINING

>GC*200 >GP* 14

(ENTRY TO DISPLAY CHAPTER WITH CHAPTER NUMBER )

AFTER CHAPTER ENTRY TO DISPLAY A PARTICULAR PAGE

DIRECT DISPLAY:
IF WE KNOW THE CHAPTER NUMBER AND PAGE NUMBER THEN WE CAN DISPLAY IT WITH DIRECT ONE ENTRY

>GC*200/9

HELP IS ALSO AVAILABLE FOR THE PAGES >H/MEAL ** PROGRAMMATIC SSR CODES ** MEAL CODES (SEE GC*200/9 FOR FULL MEAL DESCRIPTION) ---------AVML * VEGETARIAN HINDU MEAL BBML * BABY MEAL BLML * BLAND MEAL CHML CHILD MEAL DBML * DIABETIC MEAL FPML * FRUIT PLATTER MEAL GFML * GLUTEN INTOLERANT MEAL HNML * HINDU MEAL >GC*450/47 DIRECT DISPLAY OF AIRLINE INFO

>

(IS CALLED SONG)

)> (MEANS MORE DATA AVAILABLE)

MD MU MT MB MR

(MOVE DOWN IN GALELIO WINDOW DISPLAY) (MOVE UP) (MOVE TO TOP) (MOVE TO BOTTOM) (MOVE TO REMAINING)

CNTRL+ARROWUP OR DOWN TO REDISPLAY A ENTRY I.E (A22JUNLHEDXB/EK) TO REDISPLAY IT INSTEAD TYPING IT AGAIN. THE DIFFERENCE BETWEEN MD AND MR

>GC*450/47/PK >.ARPK >.CRLHE >.RD

(TO CHECKLOCAL ADDRESS FOR AIRLINE) ( TO CHECK AIRLINE HEAD OFFICE INFO)
PK IS AIRLINE CODE. (TO RETRIVE CITY INFO FROM AIRPORT ETC.

(TO CHECK COUNTRY NAMES HAVING DIFFERENT STATES )

>.RDAU (TO DISPLAY STATES OF A COUNTRY) SCHENGEN STATES >TI-RGL/SCHS (ENTRY TO DISPLAY SCHENGEN STATES)
POINTS TO BE REMEMBERED WHEN TI IS USED IN START OF A GALELIO GDS WE CANT USE MD OR MU INSTEAD WE USE

TIPN TIPB

(TO VIEW NEXT PAGE) (TO VIEW BACK OR PREVIOUS PAGE)

ENCODING &DECODING ENCODING >.CELAHORE >.AEEMIRATES >.LEPAKISTAN

(L STANDS FOR LAND)

DECODING >.CDLHE
>.ADKE >.LDPK

(FOR CITY) (FOR AIRLINE)

(FOR COUNTRY)

>TI-RCC/PK

(TO CHECK CITIES OF A COUNTRY HAVING AIRPORTS WHEN 2 LETTER COUNTRY CODE IS KNOWN)

>TI-LCC/PAKISTAN (WHEN 2 LETTER CODE IS NOT AVAILABLE) GMT

GREENWICH MEAN TIME A POINT IN THE UK WHERE THE WORLD IS DIVIDED INTO TWO PARTS.

@GMT @LT @LTKHI >TTLHEDXB

(GREENWHICH MEAN TIME)

(LOCAL TIME)

(LOCAL TIME OF A CITY ANY WHERE IN THE WORLD) TIME TABLE

26MAY10-22JUN10 MTWTFSS LAHORE /DUBAI 28MAY 28MAY ....5.. LHE DXB 0330 0540 EK 623 772*C 2..... LHE DXB 0330 0540 EK 623 77W*C 04JUN ....5.. LHE DXB 0330 0540 EK 623 77W*C .....6. LHE DXB 0900 1110 EK 625 77W*C 31MAY 1234567 LHE DXB 0930 1130 PK 203 310*C 30MAY 1234567 LHE DXB 0930 1130 PK 203 310*C END OF DISPLAY :TIME TABLE IS ALWAYS 28 DAYS FROM CURRENT DATE.

>TTLHEDXB/EK
01AUG10-28AUG10 MTWTFSS LAHORE /DUBAI 12..... LHE DXB 0330 0540 EK 623 77W*C ....5.. LHE DXB 0330 0540 EK 623 77W*C .....6. LHE DXB 0900 1110 EK 625 77W*C END OF DISPLAY

>TTR
01AUG10-28AUG10 MTWTFSS DUBAI /LAHORE .....6. DXB LHE 0325 0730 EK 624 77W*C .2345.. DXB LHE 1240 1640 PK 204 310*C 1....67 DXB LHE 1240 1640 PK 204 310*C 1.....7 DXB LHE 2200# 0200 EK 622 77W*C

...4... DXB LHE 2200# 0200 EK 622 77W*C END OF DISPLAY

>TTR01NOV/EK
01NOV10-28NOV10 MTWTFSS LAHORE /DUBAI 12..5.. LHE DXB 0320 0550 EK 623 77W*C 06NOV .....6. LHE DXB 0905 1135 EK 625 77W*C END OF DISPLAY

AVAILABILITY >A23JULLHELHR
FRI 23JUL10 LAHORE /LONDON 23/0000 23/2359 G*GAL 1 LHE MAN 1145 1610 PK 709 CA JA BA SA YA KA MA TA NC OA#773C*E 2 LHR 1700 1805 @LH6689 J4 C4 D4 Z4 Y4 B4 M4 H4 Q4 V4#319C*E 3 LHE MAN 1145 1610 PK 709 CA JA BA SA YA KA MA TA NC OA#773C*E 4 LHR 1700 1805 BD 591 C9 D9 J9 Y9 O9 S9 B9 K9 M9 H9#319B E 5 LHE MAN 1145 1610 PK 709 CA JA BA SA YA KA MA TA NC OA#773C*E 6 LHR 1720 1815 BA1403 J9 C9 D9 R9 Y9 B9 H9 K9 M9 L9#321C*E 7 LHE MAN 1145 1610 PK 709 CA JA BA SA YA KA MA TA NC OA#773C*E 8 LHR 1850 1950 @LH6563 J4 C4 D4 Z4 Y4 B4 M4 H4 Q4 V4#320C*E >A* :AVAILABILITY WITH (*) IS DIRECT FROM AIRLINE SYSTEM OR DATABASE :AVAILABILTY WITH (/) IS RETRIVED FROM GALELIO DATABASE OR SYSTEM. :GDS SYSTEM ALWAYS SHOWS MAX NINE SEATS. (#) MEANS THERE ARE MORE AVALABLE SEATS AT THE END OF SEAT AVAILBILITY LINE.

>A23JULLHELHR*EK
FRI 23JUL10 LAHORE /LONDON *EK FREE CHAUFFEUR DRIVE FOR EK F/J PAX-SEE EK PAGES IN YR GDS 1 LHE DXB 0330 0540 EK 623 J7 C2 IC O0 Y9 E9 R9 W9 M9 B9#77WC*E 2 LHR 0745 1215 EK 1 P4 AC J7 CC IC O0 Y9 E9 R9 W9#388C*E 3 LHE DXB 0330 0540 EK 623 J7 C2 IC O0 Y9 E9 R9 W9 M9 B9#77WC*E 4 LGW 0800 1230 EK 15 P4 A3 J7 C7 I7 O0 Y9 E9 R9 W9#77WC*E 5 LHE KHI 0800 0945 PK 315 PR WR QR YR KR MR TR NR OR VR 733C*E 6 DXB 1215 1315 EK 601 J7 C7 I7 O0 Y9 E9 R9 W9 M9 B9#332C*E

7 LGW 1500 1930 EK 9 P4 A3 J7 C7 I7 O0 Y9 E9 R9 W9#77WC*E >AM*EK

>TTL1
EK 623 FRIDAY 23 JUL 10 --------------------------------------------------------------BRD TIME T D/I OFF TIME T D/I FLY/GROUND EQP E LHE 0330 I DXB 0540 3 I 3:10 77W E --------------------------------------------------------------TOTAL FLYING TIME LHE - DXB 3:10 --------------------------------------------------------------CLASSES LHE-DXB J C I Y O E R W M B U K Q H L T X V

>A*EK

(TO GO BACK TO ORIGIONAL AVAILBILITY DISPLAY )

FRI 23JUL10 LAHORE /LONDON *EK FREE CHAUFFEUR DRIVE FOR EK F/J PAX-SEE EK PAGES IN YR GDS 1 LHE DXB 0330 0540 EK 623 J7 C2 IC O0 Y9 E9 R9 W9 M9 B9#77WC*E 2 LHR 0745 1215 EK 1 P4 AC J7 CC IC O0 Y9 E9 R9 W9#388C*E 3 LHE DXB 0330 0540 EK 623 J7 C2 IC O0 Y9 E9 R9 W9 M9 B9#77WC*E 4 LGW 0800 1230 EK 15 P4 A3 J7 C7 I7 O0 Y9 E9 R9 W9#77WC*E 5 LHE KHI 0800 0945 PK 315 PR WR QR YR KR MR TR NR OR VR 733C*E 6 DXB 1215 1315 EK 601 J7 C7 I7 O0 Y9 E9 R9 W9 M9 B9#332C*E 7 LGW 1500 1930 EK 9 P4 A3 J7 C7 I7 O0 Y9 E9 R9 W9#77WC*E >AM*EK

>A@#1
FRI 23JUL10 LAHORE /LONDON *EK 1 LHE DXB 0330 0540 EK 623 J7 C2 IC O0 Y9 E9 R9 W9 M9 B9 U9C*E K9 H0 QC LC TC VC G0 XC 2 LHR 0745 1215 EK 1 P4 AC J7 CC IC O0 Y9 E9 R9 W9 M9C*E B9 U9 KC H0 QC LC TC VC G0 XC A*EK TO RETURN TO MAIN DISPLAY

>A@#1 AND SO ON >A#1*EK (AVAILABILTY NEXT DAY) >A#2*EK AND SO ON

>A-1*EK

(AVAILABILITY PREVIOUS DAY) >A-2*EK AND SO ON.

>AR#7*EK
>AR20NOV

(AVAILABILITY RETURN +7 DAYS)

( AVAILABILITY RETURN BY DATE)

>AR20NOV*EK (AVAILABILITY RETURN BY DATE AND CARRIER)

(IF SAME CARRIER IS NOT SAME THEN CHECK NEXT DAY,s AVAIL)

PNR CREATION HIRARCHY OF CREATING PNR

P R I N T

(PHONE) (RECEIVE) (ITINERARY) (NAME) (TICKETING)

BUT ALL THESE FIELDS ARE REQUIRED FOR SUCCESSFUL . PNR CREATION.

(MEANS SEAT SELECTION)

NOTE: IT IS NOT REQUIRED TO ENTER FIELDS IN THIS SEQUENCE .

.. .

FIRST TO CHECK AVAILABILITY AND THEN SEAT SELLING. THERE ARE TWO WAYS TO SELL A SEAT. 1.DIRECT SEAT SELL

2.A VAILABILITY + SELL SEAT.

1.DIRECT SEAT SELL >A15NOVLHEDXB*EK

MON 15NOV10 LAHORE /DUBAI *EK FREE CHAUFFEUR DRIVE FOR EK F/J PAX-SEE EK PAGES IN YR GDS 1 LHE DXB 0320 0550 EK 623 J7 C7 I7 O0 Y9 E9 R9 W9 M9 B9#77WC*E 2 LHE KHI 1030 1215 NL 143 R A G J 732N

3 DXB 1410 1515 EK 607 J7 C7 I7 O0 Y9 E9 R9 W9 M9 B9#332C*E 4 LHE KHI 0800 0945 PK 315 PR WR QR YR KR MR TR NR OR VR 733C*E 5 DXB 1210 1315 EK 601 J7 C7 I7 O0 Y9 E9 R9 W9 M9 B9#77WC*E 6 LHE KHI 1800 1945 PK 305 CR JR BR SR PR WR QR YR KR MR#743C*E 7 DXB 2225 2335 EK 603 J7 C7 I7 O0 Y9 E9 R9 W9 M9 B9#332C*E

0EK623Y15NOVLHEDXBNN1
1. EK 623 Y 15NOV LHEDXB HS1 0320 0550 O MO ARRIVES DXB TERMINAL 3 ADD ADVANCE PASSENGER INFORMATION SSRS DOCA/DOCO/DOCS PERSONAL DATA WHICH IS PROVIDED TO US IN CONNECTION WITH YOUR TRAVEL MAY BE PASSED TO GOVERNMENT AUTHORITIES FOR BORDER CONTROL AND AVIATION SECURITY PURPOSES OFFER CAR/HOTEL CAL HOA

LONG SELLING :LONG SELLING IS ALW AYS IN PARTS.

LHELHR (VIA DUBAI) DXB 1 : LHEDXB 2: DXBLHR

STEP BY STEP COMMANDS TO CREATE PNR >15NOVISBDXB*EK >NIY1*

(FIRST CHECK AVAILABILITY) 1.(N) NEED 2.(1) NUMBER OF SETAS REQUIRED 3.(Y) CLASS REQUIRED 4.(1) Sequence number of a flight among the displayes flights. .

>N.SHAFIQ/MUHAMMADMR >N.SHAFIQ/SHAZIAMRS >N.ALI/ZAINMSTR *P-C08

(ADULT NAME ENTRY MALE)

(NAME ETRY MARRIED FEMALE) (NAME ENTRY OF A CHILD 08 YRS OLD)

>N.SHAFIQ/LAIBAMISS*P-C09(NAME ENTRY OF FEMALE CHILD 09 >N.I/SHAFIQ/MOMNAINF*01JAN09 ( NAME ENTRY OF AN INFANT) (P PASSENGER C CHILD 08 NUMBER OF YEARS OLD)
(THIS IS PHONE ENTRY)

>P.T*TARVEL AGENCY NAME 053 123456 REF (AGENT NAME) >T.T* >R.SHAF >ER >IR (FOR TICKETING) (RECEIVE+AGENT NAME OR INITIAL NAME )
(END AND RETRIVE TRANSACTION) (TO CHECK IF THE SEAT IS CONFIRMED FROM AIRLINE IF SHOWING (0) THEN APPLY THIS UNTIL IT SHOWS (0*) AND ALSO BACK TO PNR WITH THIS ENTRY. (TO RECEIVE THE PNR FROM AIRLINE THAT

*VL.

PNR IS TO BE QUOTED IN CASE OF ANY ISSUE

>TTB1 A20NOVDXBISB*EK >N1Y1* >R.SHAF >ER >IR >A15NOVISBDXB*EK MON 15NOV10 ISLAMABAD /DUBAI *EK FREE CHAUFFEUR DRIVE FOR EK F/J PAX-SEE EK PAGES IN YR GDS 1 ISB DXB 0900 1135 EK 613 J7 C7 I7 O0 Y9 E9 R9 W9 M9 B9#77WC*E 2 ISB KHI 1900 2055 PK 309 CR JR BR SR PR WR QR YR KR MR#310C*E 3DXB 2225 2335 EK 603 J7 C7 I7 O0 Y9 E9 R9 W9 M9 B9#332C*E 4 ISB KHI 0800 0955 PK 365 CR JR BR SR PR WR QR YR KR MR#773C*E 5 DXB 1210 1315 EK 601 J7 C7 I7 O0 Y9 E9 R9 W9 M9 B9#77WC*E 6 ISB KHI 1000 1155 PK 301 CR JR BR SR PR WR QR YR KR MR#773C*E 7DXB 1410 1515 EK 607 J7 C7 I7 O0 Y9 E9 R9 W9 M9 B9#332C*E AM*EK >N4Y1* 1. EK 613 Y 15NOV ISBDXB HS4 0900 1135 O MO ARRIVES DXB TERMINAL 3 ADD ADVANCE PASSENGER INFORMATION SSRS DOCA/DOCO/DOCS PERSONAL DATA WHICH IS PROVIDED TO US IN CONNECTION RETURN (CHECK RETURN AVAILABILITY) (SELL REQUIRED SEAT OR SEATS) (RECEIVE+AGENT NAME)
(END AND RETRIVE TRANSACTION)

( PNR

WITH YOUR TRAVEL MAY BE PASSED TO GOVERNMENT AUTHORITIES FOR BORDER CONTROL AND AVIATION SECURITY PURPOSES OFFER CAR/HOTEL CAL HOA

N.SHAFIQ/MUHAMMADMR * N.SHAFIQ/SHAZIAMRS * N.ALI/ZAINMSTR*P-C08 * N.SHAFIQ/LAIBAMISS*P-C10 * N.I/SHAFIQ/MOMNAINF*01JAN09 * P.T*GAI TRAINING 042 123456 REF SHAFIQ* T.T* >R.SHAF >ER JFK52R/TC KHIOU 36ZCTC AG 99999992 26MAY 1.1SHAFIQ/MUHAMMADMR 2.1SHAFIQ/SHAZIAMRS 3.1ALI/ZAINMSTR*P-C08 4.1SHAFIQ/LAIBAMISS*P-C10 5.I/1SHAFIQ/MOMNAINF*01JAN09 1. EK 613 Y 15NOV ISBDXB HK4 0900 1135 O* MO ** VENDOR LOCATOR DATA EXISTS ** *VL ** SERVICE INFORMATION EXISTS ** *SI FONE-KHIT*GAI TRAINING 042 123456 REF SHAFIQ TKTG-T* O* MEANS SEAT IS CONFIRMED BY AIR LINE IF NO * ON O THEN >IR >*VL (to get confirmation of seat from airline if not confirmed) (TO GET PNR FROM AIR LINE FOR CORESPONDENCE)

WITH AIR LINE INCASE OF ANY ISSUE)\

VENDOR LOCATOR VLOC-EK*EEYMIN/26MAY 1250 >IR (TO GO BACK)

>TTB1 EK 613 MONDAY 15 NOV 10 --------------------------------------------------------------BRD TIME T D/I OFF TIME T D/I FLY/GROUND EQP E ISB 0900 I DXB 1135 3 I 3:35 77W E --------------------------------------------------------------TOTAL FLYING TIME ISB - DXB 3:35 --------------------------------------------------------------CLASSES ISB-DXB J C I Y O E R W M B U K Q H L T X V >IR (TO GO BACK TO ORIGIONAL PNR)

RETURN >A20NOVDXBISB*EK SAT 20NOV10 DUBAI /ISLAMABAD *EK FREE CHAUFFEUR DRIVE FOR EK F/J PAX-SEE EK PAGES IN YR GDS 1 DXB ISB 2200#0200 EK 614 J7 C7 I0 O0 Y9 E9 R9 W9 M9 B9#77WC*E 2 DXB KHI 0800 1055 EK 600 J7 C7 IC O0 Y9 E9 R9 W9 M9 B9#773C*E 3 ISB 1300 1500 NL 123 R A G J 732N 4 DXB KHI 0130 0425 EK 604 J7 C7 IC O0 Y9 E9 R9 W9 M9 B9#332C*E 5 ISB 0700 0855 PK 300 CR JR BR SR PR WR QR YR KR MR#310C*E

6 DXB KHI 0130 0425 EK 604 J7 C7 IC O0 Y9 E9 R9 W9 M9 B9#332C*E 7 ISB 0715 0915 NL 121 R A G J 732N AM*EK >N4Y1* 1. EK 613 Y 15NOV ISBDXB HK4 0900 1135 O* MO 2. EK 614 Y 20NOV DXBISB HS4 2200 #0200 O SA DEPARTS DXB TERMINAL 3 ADD ADVANCE PASSENGER INFORMATION SSRS DOCA/DOCO/DOCS PERSONAL DATA WHICH IS PROVIDED TO US IN CONNECTION WITH YOUR TRAVEL MAY BE PASSED TO GOVERNMENT AUTHORITIES FOR BORDER CONTROL AND AVIATION SECURITY PURPOSES OFFER CAR/HOTEL CAL HOA >R.SHAF >R.SHAF* >ER JFK52R/TC KHIOU 36ZCTC AG 99999992 26MAY 1.1SHAFIQ/MUHAMMADMR 2.1SHAFIQ/SHAZIAMRS 3.1ALI/ZAINMSTR*P-C08 4.1SHAFIQ/LAIBAMISS*P-C10 5.I/1SHAFIQ/MOMNAINF*01JAN09 1. EK 613 Y 15NOV ISBDXB HK4 0900 1135 O* MO 2. EK 614 Y 20NOV DXBISB HK4 2200 #0200 O SA ** VENDOR LOCATOR DATA EXISTS ** *VL ** VENDOR REMARKS DATA EXISTS ** *VR ** SERVICE INFORMATION EXISTS ** *SI FONE-KHIT*GAI TRAINING 042 123456 REF SHAFIQ TKTG-T* ( OUTCOME OF ENTRY)