Resume of

Gregory Kevin Hodges

(919) 539-6546 ghodges@usa.com Citizenship: USA Highest Security Clearance: Top Secret Dept. of Defense 1982-83

Objective:
Aspire to join a challenging IT department to perform my best abilities as an IT Systems Administrator.

SUMMARY:
16 years of experience in helping organizations to efficiently use their network components, including computers, servers, the network, and software, to fit together and work properly. Also monitor and adjust the performance of networks and continually survey the current computer site to determine future network needs; as well as troubleshoot problems reported by users and by automated network monitoring systems and making recommendations for enhancements in the implementation of future servers and networks. All with an eye on maintaining reasonable cost to company

Skills:
Installation of software and hardware. LAN, WAN connections. Active Directory - managing user accounts user accounts Exchange server 2003/2008 Troubleshoot and resolve networking and user issues. Manage servers backup using Backup Exec. Network Troubleshooting. Virtual server using VMWare Administer and maintain the VOIP phone system Administer Sharepoint site user access.

Professional Experience:
1999-2011 - CRB Consulting Engineers, Cary, North Carolina Systems Administrator

Analyze software and hardware pertaining to networking connectivity and compatibility. Setup file servers, application servers, print servers and other servers to support an engineering environment. Coordinate hardware and software installations and upgrades to ensure work is performed in accordance with company policy. Recommended resolutions to complex matters of significance and coordinate the implementation of the approved courses of action. Setup of virtual servers using VMWare ESX (Exchange server, Backup Exec server, print and file server. Coordinate and monitor troubleshooting to isolate and diagnose common system problems: document system events to ensure continuous functioning using Spiceworks Helpdesk software. Recommend course of action and implement as approved. Coordinate testing, upgrade and configuration of system files and services. Ensure changes are in coordinated with other offices and in accordance with appropriate operating procedures. Utilize standard corporate tools to record changes, service requests, and problem activities for tracking purposes. Ensure the compatibility of the hardware and software of the system by setting up test lab. Responsible for the evaluation and recommendation of new hardware and software. Assist team in resolution of hardware, software and system issues. 1992-1999 - Obrien Atkins Associates, Research Triangle Park, North Carolina Systems Administrator Responsible for providing the desktop system administration and support to the network. Interact with the clients to resolve the queries, issues and problems. Responsible for providing help, support and initial installation of the network file server and printers. Responsible for setup of the user accounts, data recovery, etc. Trained users on use of networked resources. Certifications: Microsoft MCP, Spiceworks