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GyanSys Service Offerings GyanSys Service Offerings

GyanSys Service Offerings

GyanSys is an innovative, fast growing company that specializes in offering the full breadth of SAP Consulting Services. GyanSys focus is on delivering Bottom-Line results by implementing the Right enterprise solutions with the Right people utilizing the Right business processes.

GyanSys Service Offerings

Introduction Service Offerings Case Studies Why GyanSys

About GyanSys

Global footprint with HQ in Indianapolis, US

GyanSys Service Offerings

Regional HQ in Bangalore, India and The Netherlands


Provided global implementation and support to clients across UK, Canada, Brazil, The Netherlands, Poland, Malaysia, China and other regions

Rated by Inc Magazine as one of the Fastest Growing US Private companies in 2008-09 and 2009-10
Provides cost effective quality solutions leveraging various delivery models Presented several case-studies at past ASUG events along with customer counter-parts (Allison Transmission, AMD, Computer Associates, Eli Lilly, Stanley, Vi-Jon) Excellent competency on SAPs new dimension Products

Key Partnership
SAP Services Partner since 2008

GyanSys Service Offerings

Run SAP Certified Partner with expertise in end to end SAP application
and infrastructure management

Well integrated across SAP ecosystem

SAP Education Services has engaged GyanSys Instructors to teach several


accredited courses

Participated in Product Testing of new dimension products at SAP Labs

Worked with SAP Labs on several product related enhancements based on


unique customer requirements

Prepared several Rapid Knowledge Transfer (RKT) Training materials for SAP

Some of Our Clients

GyanSys Service Offerings

GyanSys Service Offerings

Introduction

Service Offerings
Case Studies Why GyanSys

Service offerings
Architect
ERP Roadmap BPM SOA based design Architecture landscape and optimization Standards Governance Compliance and Policies Business Rules

GyanSys Service Offerings


Implement Support
SAP Sustain Global support L1/L2/L3 Enhancements

Proven Processes ASAP, Critical Path PMO Issue, Risk, Scope Change Management

SAP Business suites Migration, Upgrades, Roll outs Testing Services

ITIL Processes Run SAP Service Delivery Metrics & Baseline

GyanSys Leadership Team, Client Stakeholder meeting & updates Project Management, Communication and Engagement Processes

SAP Solutions Offerings


Business Suites

GyanSys Service Offerings


30 45 ECC Functional New Dimension 45 60 SAP Technical BI/BO 50 Basis/SolMan/DBA

GRC, CRM, SCM, PLM, SRM etc.

Core ERP Offerings

GRC Financial 120 Non SAP - Java/.Net FI, CO, Treasury, FSCM, IFRS etc.. Human Resources HR, PY, PT, Talent management, eRecruiting, Compensation Management etc. Operations SD, FI, MM, PP, PM, CS, PS etc. Corporate Services EH&S, QM, EAM, PPM, GTS etc.

Netweaver Stack

BO/BW, Portal, EDI, MDM, PI, Mobile, Workflow, POS etc.

ABAP, Security, Basis, GRC, Web Dynpro (ABAP, Java) etc.

GyanSys India Operations



Serve customers in India and other Asian countries

GyanSys Service Offerings

Regional HQ in Bangalore and development center in Hyderabad CoE model based PLM, SRM, Financial, Infrastructure services Developed Service Enablers (bolt on) for SAP CIN to expedite India implementations and rollout

Providing robust development, support and communication processes Serving Global Customer Base

Global Implementation and rollout Functional and Technical Support (Level 1 and 2) Implementation Services Help desk management Testing services

Technology Platform:

Netweaver: ABAP, BW, Portal, Security, WebDynpro etc. J2EE and .Net Stack

Global Support Services


Application Support

GyanSys Service Offerings

Enhancements, Change Requests Functional and Technical expertise Monitoring, Security and Basis Services Regression Testing Services

Business Process Support


Execution of standard processes and timely escalations 24x7 availability, service on demand Reduce lead time and turn around time Provide SLAs, Metrics driven approach Superior value and reduce TCO

GyanSys Service Offerings Global Delivery Model


Global Business Users/SME GyanSys Onsite Leads
S L A E S C A L A T I O N C O M M U N I C A T I O N

GLOBAL PMO or SERVICE DESK


INTERNET/VPN

G Y A N S Y S
E N G A G E M E N T M A N A G E R

PROJECT MANAGER
Metrics, Status Reviews, Task Assignment, Staffing

Project Delivery Application/Basis Support Testing Services


Shared Knowledgebase, Internal Trainings, Shared Processes

GYANSYS GDC, BANGALORE

GyanSys Application Lifecycle Methodology


PLAN
Prepare baseline Knowledge transfers Staffing plans SLA definition

GyanSys Service Offerings

PREPARE
Requirements/ Process Definition Set up and test Infrastructure Prototyping Test cases

EXECUTE
Start Support Activities Prepare metrics and reports Progress update to stakeholders Training

IMPROVE
Review of Service levels Review baseline Lessons learnt Action plans

ENGAGEMENT / PROJECT MANAGEMENT QUALITY STANDARDS AND PROCESSES KNOWLEDGE SHARING AND BEST PRACTICES

GyanSys Service Offerings

Introduction Service Offerings Case Studies Why GyanSys

GyanSys Service Offerings

Case Study - Financial

GyanSys Service Offerings

Case Study Supply Chain

GyanSys Service Offerings

Case Study HCM

GyanSys Service Offerings

Case Study - CRM

GyanSys Service Offerings

Case Study - PLM

GyanSys Service Offerings

Case Study - Workflow

GyanSys Service Offerings

Reference Engagements
Company Madura Garments(The Aditya Birla Group)

GyanSys Service Offerings

Industry

Textile Manufacturing As the company has many vendors spread across the world it was difficult to map The value of each transaction with each vendor.

Experience
with Customer

Solution Proposed: Vendor Portal


-Vendor Portal is a custom application developed on WebDyn Pro to support the Business Transaction.

Reference Engagements
Company Advanced Micro Devices (AMD) Industry Experience with Customer

GyanSys Service Offerings

Hi-Tech/Repetitive Manufacturing 1. Roadmap definition and Implementation strategy for rolling out of PLM solutions across US, Germany, Singapore, China, Thailand and Malaysia. Scope involved tracking of design ideas, engineering projects, manufacturing assemblies in SAP globally with collaboration with external suppliers. 2. Implementation of Charm, EEM and BPM solution on Solution Manager Platform. 3. PI Monitoring and Mapping 4. Additionally involved in the below projects - CRM 7.0 implementation with Channel Management, Funds management - BW 7.0 implementation for HR - Blueprint for global deployment of ESS/MSS - Assist during technical upgrade for SCM 7.0 and BPC 7.0 ECC 6.0 with EhP 4, BW 7.0 and Portal 7.0 with Ehp4 Platform and Solution manager with Ehp1, CRM 7.0, APO 4.0, BOBJ, PI 7.0, BPC 7.0

System Landscape

Reference Engagements
Company
Allison Transmission, Inc

GyanSys Service Offerings

Industry Experience with Customer

Automotive /Discrete Manufacturing Currently 35+ consultants are working at ATI, Indianapolis & Netherlands and our Delivery Center at Bangalore, India. Below are some of the projects/support contracts 1. Rollout of SAP to India, Netherlands, Hungary, Brazil. 2. Roll Out of PPM 5.0 and PLM 7.01 implementation 3. Roll out of SRM 7.0 with eProcurement and eSourcing 5.0 solution along with Contract Life Cycle Management (CLM 2.0) 4. Successfully implemented Treasury, Consolidation, Project Systems, Quality Management, Fixed Asset, and India Roll out etc. 5. Managing the HCM support (team of 5) covering US Payroll, Time, ESS/MSS, PA, OM, EH&S, Benefits, Training & Events on long term sustain contract with SLA 6. Basis and Security Support (Level 2 and Level 3) 7. Providing global support to SAP COE in several functional areas (SD, MM, PP, FI/CO, WM) and technical areas (ABAP, Portal, BW, Web Dynpro ABAP, Workflow) on long term contract

System Landscape

ECC 6.0, ESS/MSS, BPC 7.0, PLM 7.1, SRM 7.0, BW 7.0 and Portal 7.0 Platform with
Solution manager

Reference Engagements
Company Vi-Jon

GyanSys Service Offerings

Industry Experience with Customer

Discrete Manufacturing/FMCG 1. Roadmap definition and Implementation strategy for rolling out of PLM solutions across 2 sites in USA. Scope involved tracking of graphic arts, product labelling, design approvals, Bar coding, Auto-View CAD solutions, Revision and Versioning, Material classifications with characteristics and collaboration to external suppliers. 2. 3. 4. 5. 6. 7. Implementation of PA, OM, CATS Integration with Kronos Time Tracking and Ceridian Payroll System Implementation of 35 workflows across P2P, O2C, MDM, HR processes Portal Architecture and Roadmap ECC 6.0, Portal 7.0 and BW 7.0 Implementation across St. Louis and Nashville facility

Scope

PS, PP, DMS, MDM, QM, ECR/ECO, MM on ECC 6.0 and BW 7.0 with Ehp4 Platform

GyanSys Service Our BI References Offerings

Enhancement and reports in SCM and FI space

BI reports, Support and Enhancements in CRM


BO Backend at Indianapolis

BI Project Development and Support across various modules like BPC, PLM, SRM, HCM, Treasury along with Core ERP

GyanSys Service Offerings Our BI References

BI HR Implementation
Support - EDW Team with BI. Building connectors between SAP BI and Informatica CRM- BW Enhancement BW SCM Implementation

BI - Reconciliation

Our GRC References


GRC 5.3 Implementation

GyanSys Service Offerings

GRC 5.3 Support GRC Technical and Functional Upgrade from 4.0 to 5.3

GRC 5.3 Support

GRC Competency
Control and Process Control modules as needed

GyanSys Service Offerings

Develop a comprehensive SAP GRC implementation approach using both Access Implement processes for Risk Analysis of SoD violations Implementation of Compliance Calibrator/Risk Analysis and Remediation, Super
User Privilege Management, Compliant User Provisioning, Enterprise Role
Management capabilities

Engaged with several customers in reconfiguration of existing GRC


implementations which werent delivering expected benefits

Upgrade services from 4.0/5.1/5.2 to 5.3 (Java Stack)/10 (ABAP) Implementation and Upgrade Services for Process Control 2.5/3.0 or 10 (ABAP)

Case Study
Hindustan Unilever Ltd India

GyanSys Service Offerings

Company:

Industry:
Project:

Consumer Goods
GRC Technical and Functional Upgrade from 4.0 to 5.3 Implemented SPM and RAR as phase 1 Implemented several fixes such as issues with Rules, Roles, Mitigations Successfully migrated data from 4.0 to 5.3 Imparted training to L1 support team

SAP - GRC

GyanSys Service Offerings

Company:

ABB-India

Industry: Project:

Power and Automation PC10, Implementation on GRC GRC 5.3 Support.

AMS/BASIS Reference
Company Industry
Allison Transmission, Inc Automotive /Discrete Manufacturing

GyanSys Service Offerings

Experience with
Customer

Currently 35+ consultants are working at ATI, Indianapolis & Netherlands and our Delivery Center at Bangalore, India. Below are some of the projects/support contracts 1. Basis and Security Support (Level 2 and Level 3) Ehp5 upgrade Unicode migration Solution Manager rollout TDMS and TAO Installation along with HP Quality Center Portal and BW Monitoring and Tuning User Authorization and Role Design, SOX Compliance monitoring Other periodic Basis and Security functions 2. Roll Out of PPM 5.0 and PLM 7.01 implementation 3. Roll out of SRM 7.0 with eProcurement and eSourcing 5.0 solution along with Contract Life Cycle Management (CLM 2.0) 4. Successfully implemented Treasury, Consolidation, Project Systems, Quality Management, Fixed Asset, and India Roll out etc. 5. Managing the HCM support (team of 5) covering US Payroll, Time, ESS/MSS, PA, OM, EH&S, Benefits, Training & Events on long term sustain contract with SLA 6. Providing global support to SAP COE in several functional areas (SD, MM, PP, FI/CO, WM) and technical areas (ABAP, Portal, BW, Web Dynpro ABAP, Workflow) on long term contract
ECC 6.0, ESS/MSS, BPC 7.0, PLM 7.1, SRM 7.0, BW 7.0 and Portal 7.0 Platform with Solution manager Lynn Crooks IT Director

System Landscape Contact

AMS/BASIS Reference
Company Bridgestone Firestone Diversified Products Industry Experience with Customer

GyanSys Service Offerings

Automotive /Discrete Manufacturing 1. Provided Basis support for standalone Poland SAP instance with SLA matrix for Level 1, Level 2 and Level 3 support 2. Provide Security Design and Architecture Services 3. XI and EDI Monitoring 4. Additionally involved in the below projects - Workflow Implementation - GIS Integration with SAP PI on AS/400 platform ECC 5.0, Solution Manager, PI 7.0, BOBJ, CRM 7.0 Geoff Sanning, IT Manager

System Landscape Contact

AMS/BASIS Reference
Company Advanced Micro Devices (AMD) Industry Experience with Customer Hi-Tech/Repetitive Manufacturing

GyanSys Service Offerings

1. Implementation of Charm, EEM and BPM solution on Solution Manager Platform. 2. PI Monitoring and Mapping 3. Additionally involved in the below projects CRM 7.0 implementation with Channel Management, Funds management

System Landscape Contact

BW 7.0 implementation for HR


Blueprint for global deployment of ESS/MSS Assist during technical upgrade for SCM 7.0 and BPC 7.0

ECC 6.0 with EhP 4, BW 7.0 and Portal 7.0 with Ehp4 Platform and Solution manager with Ehp1, CRM 7.0, APO 4.0, BOBJ, PI 7.0, BPC 7.0 Michele Harle IT Director

AMS/BASIS Reference
Company Sigma-Tau Pharmasource Inc Industry Experience with Customer Pharmaceutical

GyanSys Service Offerings

Provide end to end Application Management Support services in following areas: Sales & Distributions (SD) Materials Management (Purchasing/Receiving/Inventory management) Production Planning (PP) / Materials Resource Planning (MRP) Finance Accounts Payable/ Accounts Receivable (AP/ AR) Finance General Ledger/ Assets Management (GL/ AM) Controlling - Product Costing / Profitability Analysis (CO/PA) Technical ABAP Security Role design and User Assignment Provide Enhancements and Change Requests for: Break-Fix Technical Enhancements Functional Enhancements

System Landscape Contact

ECC 6.0 with Ehp2 Vineeth Raja Director, Technology

Some of thebrief of the Projects where our GyanSys Service Offerings consultants have implemented Solman are
Client: Johnson and Johnson Product Version: Solution Manager 4.0 Activities performed: Maintenance Optimizer Early Watch Alert Client : BIAL Product Version: Solution Manager 7.0 Activities performed: SLD Configuration Maintenance Optimizer Early Watch Alert

GyanSys Service Offerings


Client : Gujarat state Petroleum Corporation (GSPC) Product Version: Solution Manager 7.0 EHP1 Activities performed: 1) Installation & Basic Configuration 2) SLD Configuration 4)Maintenance Optimizer 3) Early Watch Alert 5) Service Desk Configuration (basic) Client: AMD Activities Performed: Solution Manager KPI Reporting b) End User Experience Monitoring (EEM) Central System Administration (CSA)

Expertise in SOLMAN-7.1

Solution Implementation and Documentation Business Process Operations (Monitoring & documentation)

GyanSys Service Offerings

Requests for Change, Quality Gates, and Transport Management


Incident Management and Service Desk, CHARM Monitoring, Root Cause Analysis, and Technical Administration PI & BI monitoring Solution Documentation Project creation and monitoring Custom development management cockpit Test Management Downtime monitoring BI reports for SOLMAN Maintaining an SAP Solution Landscape

SAP Landscape Transformation

GyanSys Value Proposition


GyanSys Service Offerings

Project Execution by Product Designers members of our GRC staff were core

development team members at SAP


Internal GRC 10 Ramp Up instances for rapid prototyping and enhancements Extensive hands on experience in new modules Emergency Access Management (earlier SPM), User Access Management (earlier CUP), Business Role Governance (earlier ERM) and Access Risk Analysis (earlier RAR)

Close collaboration with SAP on product testing, training of new dimension products Executes projects utilizing industry proven methodology and deliver within budget GyanSys is 100% SAP focused end-to-end Systems Integrator, Business Suite experts Leadership Team is proactively engaged

GyanSys Service Offerings

Introduction Service Offerings Case Studies Why GyanSys

Why GyanSys..
Run SAP Certified for end to end AMS services
Competency Based Services Quality deliverables executed at US and Indian customers resulting in repeat business and long term engagements

Quality resources Across all Modules, especially in the areas of BW, SCM, PLM, CRM, SRM (CLM) and GRC
Investments to create world class infrastructure Hosts several SAP instances internally for POCs

Commitment to social responsibility..

India/USA Office

GyanSys Infotech Pvt Ltd 1st Floor, Alpha Block, Sigma Soft Tech Park, Whitefield Main Rd, Varthur, Bangalore560066 Ph: +91 803 064 1000

GyanSys Infotech Pvt Ltd 1-1-537/A Gandhinagar, Hyderabad, India PIN: 500080

US OFFICE: - Headquarters GyanSys Inc. 8440 Wood field Crossing Blvd., Suite # 290 Indianapolis, IN 46240 Tel: + 317 580 4200 Fax: + 317 663 0975

Thank You

GyanSys Service Offerings

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