Preface

This is the Test Bank that accompanies the tenth edition of Contemporary Business by Louis E. Boone and David L. Kurtz. The test bank contains over 4,000 true/false, multiple choice, essay, and completion presented by chapter and learning goal. Characteristics of the Test Bank Each question is coded to the page(s) in the text on which the correct answer of content for the question appears. Each has been designed to measure a chapter Learning Goal and is coded to that goal. In addition to questions that test whether a student has learned facts or information, many of the items test students' ability to apply that knowledge to examples or situations not presented in the text. Accordingly, multiple choice items are coded as knowledge or application. Approximately 75 percent of the question are new or revised and have been updated from the last edition. Every effort has been made to construct questions that conform to sound testing principles and measure learning rather than reading skills. In addition, the questions vary in difficulty so the instructor has a development and evaluation instrument that meets his or her particular needs. There is an attribute line paired with each question. These attributes allow for instructors to select questions best suited for their own classroom. The following is the key to the attributes in the Test Bank: ANS: DIFF: PAGE: TYPE: question answer 1 (easy), 2 (medium), 3 (hard) textbook page reference for question material cognitive type: knowledge (KN) or application (AP)

This Test Bank is also available to instructors in a computerized format. Upon adoption, to request the Computerized Test Bank, contact your local Harcourt College Publishers sales representative.

Contents
PART I Chapter 1 Chapter 2 Chapter 3 Chapter 4 PART II Chapter 5 Chapter 6 Chapter 7 PART III Chapter 8 Chapter 9 Chapter 10 Chapter 11 Chapter 12 PART IV Chapter 13 Chapter 14 Chapter 15 Chapter 16 PART V Chapter 17 Chapter 18 PART VI Chapter 19 Chapter 20 Appendix A Appendix B Personal Finance Module BUSINESS IN A GLOBAL ENVIRONMENT Business: Blending People, Technology, and Ethical Behavior Achieving Business Success by Demonstrating Ethical Behavior and Social Responsibility Economic Challenges Facing Global and Domestic Business Competing in Global Markets STARTING AND GROWING YOUR BUSINESS Options for Organizing Small and Large Businesses Starting Your Own Business: The Entrepreneurship Alternative Electronic Commerce: The Internet and Online Business MANAGEMENT: EMPOWERING PEOPLE TO ACHIEVE BUSINESS OBJECTIVES Management, Leadership, and the Internal Organization Human Resource Management and Motivation Improving Performance through Empowerment, Teamwork, and Communication Labor-Management Relations Creating and Producing World-Class Goods and Services MARKETING MANAGEMENT Customer-Driven Marketing Developing and Pricing Goods and Services Distributing Goods and Services Promoting Goods and Services Using Integrated Marketing Communications MANAGING TECHNOLOGY AND INFORMATION Using Technology to Manage Information Understanding Accounting and Financial Statements MANAGING FINANCIAL RESOURCES Financial Management and Institutions Financing and Investing through Securities Markets Risk Management and Insurance Business Law: The Legal Framework for Business A Guide to Your Personal Finances 1-1 to 1-32 2-1 to 2-33 3-1 to 3-32 4-1 to 4-34 5-1 to 5-33 6-1 to 6-32 7-1 to 7-32

8-1 to 8-34 9-1 to 9-35 10-1 to 10-34 11-1 to 11-35 12-1 to 12-36

13-1 to 13-35 14-1 to 14-35 15-1 to 15-33 16-1 to 16-34

17-1 to 17-32 18-1 to 18-33 19-1 to 19-34 20-1 to 20-32 A-1 to A-15 B-1 to B-15 PFM-1 to PFM-15