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I.

Development
O The act oI developing.
O The state oI being developed.
O signiIicant event, occurrence, or change.
O group oI dwellings built by the same contractor.
O etermination oI the best techniques Ior applying a new device or process to production oI goods or services.
O The organized activity oI soliciting donations or grants; Iundraising.
II. How to Develop a Tour Program?
$elect a Tour
Brower our tours pages to select the tours that most suit you. Iter selecting the tour oI your choice, please click the Book this Tour/Customize
this Tour to get to the booking page. II you have any questions about this tour just ask your questions there. Our online travel advisors will
answer your questions within one working day
earn about our policies
e assume that you careIully read our web pages with inIormation about your rights and our policies: Terms and Conditions Payment and
Cancellation Policy.
Provide us with details of your travel plans
Please Iill in the inIormation on the booking page. Some questions are voluntary, but keep in mind that our travel advisors need as much
inIormation as possible to create the perIect vacation Ior you.
$ubmit Your Booking
Iter Iilling all the necessary inIormation, please click the 'Send button. e may send you again a message with speciIic questions iI the
inIormation that you provided in your booking request and in your sent e-mail is not clear to us. Your answers will enable us to prepare a
proposal oIIering you the best deals.
Design an itinerary for you and prepare a quote
ith your answers to our questions we will design a plan Ior your tour including details oI hotels, sightseeing trips and Ilight schedules. e may
not, at this stage, be able to provide the domestic Ilight numbers in the itinerary but will indicate these later.
mend the proposed itinerary
CareIully check our proposal and Ieel Iree to amend the itinerary by changing cities, travel sites, hotels or Ilights. You may ask as many questions
as you like when tailoring your tour.
#evise itinerary and send a new quote
e will answer all your questions. ith your additional requests and amendments we will revise the original itinerary and send it to you with a
new quotation. Steps 5 and 6 may be repeated until you are completely satisIied with the Iinal tour plan.
ccept our proposal and complete the payment procedures
hen you have Iinished PerIecting your tour`, received our Iinal proposal and decide to accept our oIIer, there are only two things leIt to do:


$ecure and confirm your booking
Upon receiving your deposit, we will immediately start making the reservations. ll oI the Ilights, hotels and other items in the itinerary were
available at the time we made the proposal. However, we are not able to guarantee their availability until we have secured the bookings aIter
receiving your deposit. The earlier that you conIirm our proposal, the more likely we can adhere to the proposed itinerary. II we are not able to
book part oI the Ilights or hotels as proposed, we will suggest alternative options and ask Ior your approval beIore securing the booking.
onfirm your booking and charge your credit card (Deposit or full payment)
The process oI conIirming your tour will take 1-10 days depending on how early we receive your acceptance oI our oIIer and the uniqueness oI
your tour. II required Ior your visa application we will e-mail you a Reservation ConIirmation` on our company stationery.
$end you a confirmation letter
Iter the tour reservations are conIirmed and payment is received we will send you a letter with the conIirmation code and, when applicable, tour
vouchers.
"uality is more important than money - but visitors still expect value
Convenience is mandatory
Curb appeal is critical: it can be a primary drawing card ... or a detractor
"uality: accommodations, dining, shopping, attractions
ttractive curb appeal, landscaping
Pedestrian-oriented activities
Things to see and do: are they convenient?
vailable visitor services
III. What are the processes to Develop Tourist Product?

Idea generation. Use creative idea starters like brainstorming to help you Iind the ideas you're looking Ior. site
like www.mindtools.com has some great thinking resources Ior you to improve your ability to think outside oI the proverbial
box. Try to combine two products you have into a single package or perhaps a product and a service, something to set your
oIIering apart Irom others. II you can't think oI anything, try considering a partnership or joint venture with another company.

nalysis. nalyze the potential success by asking some oI your customers what they think. You don't need to do anything
Iormal, just do some inIormal polling with the people who come in the door or through your opt in newsletter. Give them a
couple oI diIIerent options and ask them which one they'd buy iI they were in the market Ior whatever you are selling.


Development. II you're packaging products or services together that already exist, the job is mostly done Ior you. However, you
will still want to consider branding them as their own item. simple example is the combination oI 3 simple products (a burger,
Iries, and soIt drink) into another product that is separately branded (a Mconald's Happy Meal).

Testing. lthough you did take a poll, polls are not always accurate. Iter all, you're not asking people to actually pony up with
any money! This is where the rubber meets the road and you need to Iind out iI people are actually willing to buy your new and
improved product. Be ready to make instant changes, iI necessary, including raising or lowering the price or oIIering other
incentives to move the product.


arketing. Iter the testing stage has helped you reIine your product a little more, you can move on to actively marketing your
new product on a Iull scale, hopeIully with noticeable improvements in sales.

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