Complaint no:-01724674311 Login ID: (Username)

Installation Date: 14-09-2008 01724672922_dsl@airtelbroadband.in 14129653 north.airtelbroadband.in speed.ncr.airtelbroadband.in

Password: Website : -

* First level troubleshooting

If your Internet not working please restart your computer & Off / on the modem and wait 2 min. then start. Aa addfd

Beetel 220BX / UTstarcom Check your modem LED states

11 Red LED showing power: --- If light not display check your power plug and modem adaptor.

11 Yellow LED-showing Link: --- If light blink or not aprs check the RJ 11 (cable) modem to splitter please plug out / plug it. 11 Green LED showing data transfer: --- If this light not blinking please on / off the modem. 1 1 Last Green LED showing computer to modem connectivity: -- If light not display check USB / LAN cable. (In XP you can enable the LAN/USB connection)

IP Subnet Gateway DNS

192.168.1.2 to 254 255.255.255.0 192.168.1.1 202.56.215.55 202.56.215.54

At your service

Dialing Errors: - (if you configure Internet by Dial-up)

Common Windows and Modem Errors Windows Dial-up Networking Errors [602/633] Port in use. Port already open. Your modem is being used by another application. [619/629] The port was disconnected by the remote machine [645] Dial-Up Networking could not complete the connection to the server. Check your configuration and try the connection again. [650] The remote access server is not responding. [678/628/721] The server is not responding. The computer you are dialing is not answering; try again later. There is no answer. PPP Modem Connect Failure [691/718/635] Invalid username or password. Access denied because username and/or password is invalid on the domain. Remote Server could not authenticate the connection or Authentication Failed. Dial-up networking could not establish a connection; check your password and try again. [692] Hardware failure in attached device. [720] Dial-Up Networking could not negotiate a compatible set of network protocols you specified in the Server Type settings. Check your network configuration in the Control Panel and try the connection again. No PPP Protocols configured. [745] An Essential File Is Missing

------------------------------------------------------------------------------------------************************************* ***----------------------------------------------------------------------------------------------

http://north.airtelbroadband.in
Logon to north.airtelbroadband.com Fill-up the login ID (username) and password then submit

Click hear to add email

(You can add Email choose any user name and password, for check our account simply logon--mail.airtelbroadband.com)

Change password
(If your username and password save on your modem please avoid to change password)

Virus scans

Check usage
(Fill up till date to end date and submit) ============================================================================= =====================================

Outlook Configuration
Follow these simple instructions to configure your Outlook Express: Open Outlook express Click on tools and select Accounts On the pop-up window internet accounts click on mail tab Click on add and select mail, which opens up the internet Wizard In the Display Name field type your name Click next In the internet Email address field, type your Airtel Email address as ('xyz@airtelbroadband.in') Click next In the email server name field, select the follogwing from the drop-down menu: -- My incoming mail server is POP3 --- Incoming mail server

pop.pun.airtelbroadband.in

--- Outgoing mail server smtp.pun.airtelbroadband.in Click next In the internet mail logon field fill the following: ('xyz@airtelbroadband.in') Type password Click Next Click Finish

Congratulations you have successfully configured Outlook Express.

===================================*******************================ ================