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TADIKAMALLA CHANDRA SEKHAR

Phone Number#+918553267569 E-mail sekharse@gmail.com

EMPLOYER- ANZ Operations and Technology Ltd (October 2010 to Till date) INDUSTRY-IT

DOMAIN CREDIT CARDS TECHNOLOGIES USED-VISION PLUS DESIGNATION-Senior Test Analyst JOB RESPONSIBILITIES
NZS: Client Role Phase Description: This project involves Regression & Enhancement testing for FAS, TRAMS,CMS,MBS,LTS,CTA and ITS sub-systems for both Visa and Mastercard in different Business units of ANZ as simplification of base code both for ANZ & NBNZ bank. issues. Environment: Mainframes, VisionPLUS, Authorization Simulators, Mercury Quality center. Providing training on FAS, CMS, TRAMS, ITS & about all the Managing sources & resources availability properly. simulators to the team. Identification of Test Scenarios from the Functional specification Preparation and Reviewing of Test scripts Testing & coordinating with different channels to validate the execution. Identifying, Reporting and Tracking of defects. Responsible for the completion of script execution. Co-ordinating with the Client & development team in resolving major : ANZ : Senior Test Analyst : System Integrated Testing (SIT)

Compliance 11.1:
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Client Role Phase Description:

: ANZ : Senior Test Analyst : System Integrated Testing (SIT)

This project involves Regression & Enhancement testing for FAS, TRAMS,CMS and ITS sub-systems for both Visa and Mastercard in different Business units of ANZ as part of the Compliance 11.1 release. issues. Environment: Mainframes, VisionPLUS, Authorization Simulators, Mercury Quality center. 1. Quarterly Reporting: Client Role Phase Description: These project involves Regression & Enhancement testing for Quarterly Reporting changes Identification of Test Scenarios from the Functional specification Preparation and Reviewing of Test scripts Identifying, Reporting and Tracking of defects. Responsible for the completion of script execution. : ANZ : Senior Test Analyst : System Integrated Testing (SIT) Providing training on FAS, CMS, TRAMS, ITS & about all the Managing sources & resources availability properly. simulators to the team. Identification of Test Scenarios from the Functional specification Preparation and Reviewing of Test scripts Authorization testing using Visa & Mastercard simulators. Testing of Copy Requests and Chargebacks. Identifying, Reporting and Tracking of defects. Responsible for the completion of script execution. Co-ordinating with the Client & development team in resolving major

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issues. Environment:

Co-ordinating with the Client & development team in resolving major Managing sources & resources availability properly.

Vision Plus, Mercury Quality center.

JOB RESPONSIBILITIES

Wored for HSBC bank as Assistant manager-credit cards operations handling various functionalities related to credit cards industry. Rich experience in functional knowledge of Credit Card domain over 7 years IN CREDIT CARDS INDUSTRY, well acquainted with the front end screens of Vision plus with respect to various functionalities, Operations, Process Setting, Process streamlining, Cross selling with proven track record in HSBC BANK LTD.

Well worsed with Life Cycle of Credit cards and having flair knowledge of CMS ASM and FAS respectively

Key player in cross selling activities (low APR balance transfers, PLCC, Loan on phone, EMIP, and various consumer credit related products associated with credit cards domain.

Involved in preparing business requirements documents and part of testing team during the convergence project. Involved in GUI testing, raising bugs and defect tracking respectively. HSBC and ICICI are the largest Bank in India providing full-fledged services in Cards, Banking, and Loans & Insurance. The companys maintains a fully redundant state of the art services facility. EMPLOYER- HSBC BANK (August 2008 TO September 2010) INDUSTRY-BANKING.

DOMAIN CREDIT CARDS TECHNOLOGIES USED-VISION PLUS & E Champs DESIGNATION-ASSISTANT MANAGER
Over 7 years successful experience on VISION PLUS (V+) with respect to credit cards domain related and support with recognized strengths in handling credit card queries, complaints on HSBC Bank credit card customer services, phone banking group and various operational issues in HSBC BANK LIMITED.

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customer centric issues to be at par with market niche

More focused on

Handled a team of 10 members managing various concerns related to credit cards. Handling various account maintenance unit functionalities like billing, fee related issues, statement not received issues, card not received cases, collection reversals, blocking of cards, block codes matrix, Handled operational issues like limit enhancement, card embossing, payment apportionment issues and RTO card issues, limit enhancement. Handled various delinquency bucket, aging of buckets, permanent bucket issues with respect to collections-collection tracking analysis Tackling with sensitive issues like blocking and reactivating credit cards in support with authorizations department. off, write off accounts, and reactivation of cards. .
Worked on FRONT END SCREENS of VISION PLUS screens like APIS,APNL,ARNL,APMQ,APMA,ARIQ,ARSD,ASSD,ARTD,OFAL,ARIH,ASHI,A SMW,ARQB,ARQE,ARIB,ARMN,ARML ETC.

Handling

charge

with authorization and chargeback departments.

Following up cases

M.I.S maintenance, problem solving of customers, planning, implementing proactive procedures and systems to avoid problems in the first place Understand the CTQ (Critical to Quality) aspects of customers and implement while resolving the customer issues. Projects: R0903 - AP RRV4.4 Be Green Release Objective: One HSBC Cards/One HSBC Collections (OHC) BeGreen Framework is to globally leverage One HSBC Cards/One HSBC Collections flagship projects, FDI enhancements, regionally developed enhancements, and system fixes through Global Reference Version (GRV). These enhancements are delivered on a quarterly schedule, but are redistributed via the regular scheduled Regional Reference Version (RRV).

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Scope: To implement and convert current Asia Pacific One HSBC Cards/One HSBC Collections system (IMO Cluster and INM Cluster) from current Regional Reference Version RRV4.1 May2007 to RRV4.4. To plan and conduct testing to validate that the RRV 4.4 functions, enhancements, control records set-up in order to fulfill OHC evergreen requirements up till Regional Reference Version RRV 4.4. My Role as a UAT Tester: Testing all the credit card functionally like APR calculation, Plan segmentation, Limit checking, Minimum Payment Calculation, Delinquency cycle check. Transaction flow in the system. Preparing the GUI based process map for front end user. Raising a defect and following up with the Transaction code mapping and GL Account setup. Providing a Signoff note. Project 2#OHGS (One HSBC Goal Suite): Objective: This document sets the direction and scope of testing on the project. It provides a common understanding and consolidated approach across all teams involved. This helps to ensure that testing is neither unintentionally omitted nor unnecessarily duplicated. Scope: The purpose of the Test is to demonstrate that all functionalities within BI R2 will be working correctly according to Core and Local (if any) User Specifications. The following tasks will be performed to ensure that all testing objectives are met: Ensure the system produces the desired business results and all data items and reports are developed as per the core user requirements. Verify the overall quality of the system by detecting and resolving as many defects as possible prior to production release and to ensure all problems identified during testing are addressed appropriately. Verify the parameter controls that support site business requirements. Project 3# Compliance Testing Objective: To meet the mandatory compliance changes with respect of auths and clearing as per card scheme mandates releases and the time lines. Scope is to implement the changes and as well do regression testing for all business units Involved in various other products launching in HSBC like (Advance Credit card, Life style annual insurance debit, Credit shield plus & Card protection program) EMPLOYER- ICICI Bank Ltd (Mar 2003 TO Aug 2008)

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INDUSTRY-BANKING DOMAIN CREDIT CARDS TECHNOLOGIES USED- VISION PLUS & E Champs DESIGNATION- ASSISTANT MANAGER-1 Handled Post Issuance Processes with a team of fifteen, which consists of resolving requests for preparation of interest calculation on statements in Financial, readjustment of credits/debits in Repayments, new card set up for additional cards on customers accounts, both for replacements and cards for family members in Account maintenance Unit, credit of Rewards in case of

discrepancies and requests for card Cancellation. EDDUCATION


M B A in Human Resources in Pondicherry University B.Com, for Osmania University Diploma in computers from IGNOU Honor Diploma in Networking from NIIT Completed Financial Market, Capital Market & Derivative Module from National Stock Exchange

PERSONAL INFORMATION

Marital State Strong Strong presentation Amicable, with Confident, committed and diplomatic.

Married

Communication/Presentation skills both oral and written

skills

good personality and a flair for meeting people from different streams of life.

T.CHADRA SEKHAR

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