INDIAN SOCIETY FOR TRAINING & DEVELOPMENT, MUMBAI CHAPTER

PRESENTS

PRACTICAL ONE DAY WORKSHOP- A true BSC Practitioner

SATURDAY 16TH APRIL 2011 From: 9.30 a.m. to 7.00 p.m.

A Balanced Scorecard Development Workshop

Faculty : Mr.Sangram Pawar How to Setup, Design & Implement Performance Measurement System & Key Performance Indicators

The Ultimate Balance Scorecard Workshop

-Experience the Power Right Now..!
Develop you own Balanced Scorecard (BSC) an true business navigation system with professional expert

For: Corporate Planner, Strategic Planner, Business Development Officer, All Dept Head, Directors & Managers, HR Professionals

PERFECT STRATEX TOOL

Implementing Strategy Using Performance Measures An Introduction of BSC coaching with a dialogue strategy
WHY THIS PROGRAM The Balanced Scorecard (BSC) is a strategic management tool which will help you implement your strategy and measure your progress towards achieving your strategic goals and objectives. The BSC development process begins with your strategic objectives. The development process firstly entails identifying the most important aspects of your business at which you must excel in order to achieve your objectives. You will identify the key drivers of business performance. Setting up measures (or KPIs) associated with these areas which ensure your employees focus on them and improve performance. The Balanced Scorecard allows your management team to examine and communicate strategic objectives and measures; and enable responsible operating divisions, managers and departments to be accountable for their performance and the achievement of corporate goals and mission through measurements. WHAT WILL YOU LEARN This workshop will help you clarify your corporate vision statement and translate into a strategy. You will be able to identify the most important areas of your business You will use Strategy mapping to identify the key drivers of business performance. You will learn how to use BSC to establish a long-term plan and an annual budgetary process How to formulate & develop key performance indicators and KPIs - understand Lead & Lag indicators. How to design & implement a good organization balanced scorecard FEES: Rs.2000/- for Students, Rs.2500/- for ISTD Members and Rs.3000/- for others REGISTRATION: Kindly send your registration on your letterhead mentioning name, designation and contact number of participants to Ms.Kiran Dahiya, Placement Manager, Atharva Institute of Management Studies, AET Campus,Malad-Marve Road, Charkop Naka, Mumbai 400095

Kindly make payment by cheque/DD, payable at Mumbai in favour of ISTD, Mumbai chapter. Nomination will be confirmed subject to receipt of the nomination fees in advance. VENUE: Hotel Park View, Lallubhai Park Road, Andheri (West), Mumbai 400058 CONTACT PERSON: Mr.Mehul Kuwadia 9820016055 - mehul@greycellsindia.com Mr.Durgesh Bhatt - 9820685878 durgeshbhatt@rediffmail.com COURSE CONTENTS 1 INTRODUCTION - What is Balanced Scorecard and Why? - The Benefits - The Concepts / Framework 2 BALANCED SCORECARD METHODOLOGY - What is Performance Management? - The Balanced Scorecard Methodology - Four Perspectives of the Balanced Scorecard 3 THE DEVELOPMENT PROCESS - Who to involve - How to implement throughout the organisation - The Steps to take 4 DESIGNING A BALANCED SCORECARD SYSTEM - Define organizational Vision, Mission and Strategy - Develop Performance Objectives, Measures and Goals - Establish Critical Success Factors - Selecting Your Measures 5 LINKING YOUR BSC TO STRATEGY - Creating Your Strategy Maps - How to Select Your Measures 6 SELECTING THE RIGHT MEASURES - Selecting Key Performance Indicators & Measurements - Attributes of Good Measures 7. THE IMPORTANT TYPES OF MEASURES - Outcome Measures - Performance Drivers - Lead Indicators - Lag Indicators 8. DEVELOPING GROUP & INDIVIDUAL SCORECARDS - Cascading Scorecards - Creating Individual Scorecards - Vertical & Horizontal Alignment

9 IMPLEMENTATION GUIDELINES - Project Management & Change Management 10 EXERCISES, CASE STUDIES, EXAMPLES

About faculty: Mr. Sangram Pawar is a HR professional, internationally reckoned as People Strategist, BSC expert , Behavioral trainer , Corporate Trainer and HR professional, OD Change Management specialist having rich experience in the field of Leadership training and development, Corporate/Strategic & business HR & Organization Change Management for large business projects. In his past he has worked with around 32 nationalities around the globe in 12 countries. He is a well qualified professional, graduated(MDP) from Harvard (US) on Global Business Leadership and Masters in Human Resources and behavioral sciences having international experience of around 14 years in the field of corporate training, HR & Change Management. Currently working at senior position, managing Talent at Sears Holding India, Pune. Has varied exposure in the field of Leadership Development & Engagement conducting various inspirational & thought leadership at domestic & international levels. He has worked on managing Strategic Human Resources(SHR), Business Excellence , Cultural Diversity, Organizational Change Management(OCM), Talent Engagement , Performance Management(PMS), Leadership Engagement, Organization CommunicationEffectiveness(OE), C&B and Assessment /Development Center. In past has added value at senior positions in the organizations like Mahindra Satyam, Suzlon Energy Ltd. Energy Sector (corporate), DNL- Chemical Mfg. Sector, Tata GroupAutomobile Mfg Sector, Hero Honda Group- Automobile Mfg Sect, Royal Cushion Vinyl Products Ltd- Petroleum Sector, Emirates Steel Industries UAE, ITIDA (Ministry of Communication) Egypt, JDSU France & Germany, JDSU in Singapore, BALCO (Sterile group) Industries etc. His recent engagement was with JDSU Corporation in California USA. He consulted the organization on various HR and Change Management fronts in around 23 countries around the globe. Under which he had conducted various Leadership programs and trained the SBU heads, He is a Platinum award winner for his excellence in Human Resource & Organization effectiveness. He is a award Assessor on European Forum for Quality Management (EFQM)-Business Excellence Model ,Value Stream Mapping CII RoleBusiness HR, a change lead on Bal ridge Model (i.e. TBEM), Performance & Competency Developer (US), XLRI Certified Competency Mapping expert, Staffing Analyst (US), trained on Role Clarification & Position Analysis ,Specialist on Strategy building & execution through Balance Score Card ( Balance Score Card) Assessor on PCMM ( People Capability Maturity Model- Level 3)