InfoComm Certification Committee-Sample CTS Sample Questions

The questions below represent the types of questions that may be found on the general CTS exam. Check your answers using the answer key at the end of this document. Each practice question lists the domain or task from which the question is drawn. Practice exams are updated regularly. Please check back. 1. Creating AV Solutions: Design AV Solutions (Use the graphic below with this item.) What method of wiring is depicted in the example below? a. b. c. d. series circuit parallel circuit stereo pair circuit combination parallel/series circuit

2. Creating AV Solutions: Design AV Solutions Direct coupled loudspeakers are usually listed by size, frequency response, power handling capacity and ____. a. b. c. d. impedance constant voltage resonant frequency Thiele/Small parameters

3. Creating AV Solutions: Sell AV Solutions When developing an AV solution for a client, whose input is MOST crucial for determining system requirements? a. b. c. d. the end users the system designer the project manager the audience

4. Creating AV Solutions: Market AV Technologies Which of the following is NOT a crucial step when developing a marketing message? a. b. c. d. creating a budget describing the benefits of the product identifying the needs of the target audience capturing the attention of the target audience

Copyright 2009 by InfoComm International

4/27/09 Edition

5. Operating AV Solutions Which of the following is NOT typically an important consideration in user interface design? a. b. c. d. making each interface unique making the button names intuitive making the buttons a reasonable size making the interface consistent with others in the environment

6. Operating AV Solutions: Manage AV Solutions/Operations Bluetooth technology can be useful in AV systems because it ____. a. b. c. d. can communicate over long distances connects similar devices via LAN uses MAC addressing to connect the network allows additional connections for control of source devices

7. Conducting AV Management Activities: Evaluate AV Personnel Competencies When working with a new technician, what is the best way to maintain quality control? a. b. c. d. Require multiple task repetitions. Conduct thorough testing of work. Implement a prolonged probationary period. Provide training, enforce standards and conduct observations.

8. Servicing AV Solutions: Troubleshoot AV Solutions A client has reported that a laptop input is not working. The interface is connected to a 5 BNC wall plate. No connectors appear damaged. It has been verified that the interface is receiving signal and the projector is on the correct input. What is the next logical step in troubleshooting the issue? a. b. c. d. Replace the interface. Re-terminate the wall plate. Reverse the H and V sync cables. Unplug the cables, and using a TDR device, test all the cables.

9. Creating AV Solutions: Design AV Solutions What is the formula for calculating current using Ohms Law? a. I = V / R b. I = R / V c. I = V * R d. I = V + R 10. Creating AV Solutions: Recommend Changes to Site Environment What is one of the major considerations in creating an AV solution for an important historical site? a. b. c. d. price site location weather conditions preservation of the site

11. Creating AV Solutions: Develop a Functional AV Scope Which drawings does one usually provide for customer approval during the bid process? a. b. c. d. final drawings concept drawings marked up drawings as-built drawings

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4/27/09 Edition

12. Creating AV Solutions: Sell AV Solutions Good customer service is crucial for____. a. b. c. d. networking hiring new employees obtaining new business building good customer relationships

13. Creating AV Solutions: Provide AV Solutions (Use the graphic below with this item.) What type of S-Video connector is shown in the image below? a. b. c. d. 4 pin BNC 4 pin XLR 4 pin PS/2 4 pin Mini-Din

14. Conducting AV Management Activities: Conducting Job Costing Activities When negotiating a contract for a job that will take a long time to complete, one should consider including ____. a. b. c. d. progress, stage or interim invoicing progress, stage or internal invoicing progress, strategy or interim invoicing progress, strategy or internal invoicing

Copyright 2009 by InfoComm International

4/27/09 Edition

ANSWER KEY: 1 B 2 A 3 A 4 A 5 A 6 D 7 D 8 C 9 A 10 D 11 B 12 D 13 D 14 A

Copyright 2009 by InfoComm International

4/27/09 Edition