Running head: ROLE OF JOB DISSATISFACTION ON EMPLOYEE TURNOVVER

Role of Job Dissatisfaction on Employee Turnover

Mueez Ahmed
0072
M.com -d
University of Central Punjab

ROLE OF JOB DISSATISFACTION ON EMPLOYEE TURNOER

QUESTIONAIRRES
QUESTIONAIRRE 1
What made you decide to apply for a position in this organization?

What were your expectations when you first joined the organization?

Were these expectations met?

How long have you worked for the organization?

What do you consider to be your most memorable experience while working for the
organization?

What negative situations did you experience while working for the organization?

.
What would you change about the organization?

ROLE OF JOB DISSATISFACTION ON EMPLOYEE TURNOER

..
What kind of organization do you intend to work for in the future?

..
Please place a tick against any of the following reasons that may have caused you to
leave.
* Insufficient payment
* Lack of career advancement
* Amount of work
* Relationship with other colleagues
* Working hours
* Too much overtime
* Working conditions
* Terms of service
* Organization of work
* Relocation to another area
* Nature of the job
* Maternity
* Problems with management
* Location of the organization
Other ..
What would you note down as your main reason for leaving the organization?

ROLE OF JOB DISSATISFACTION ON EMPLOYEE TURNOER

Is there anything that would change your mind about leaving the organization?

.
Do you have any further issues that you would like to comment on?

..

QUESTIONAIRRE 2
How long have you been doing your job?
Less than one year: __________ 1- 3years: _________ 3- 5 years: _________
5- 9 years: __________ more than 10 years: __________
Do you enjoy your job?
Use this key to rate your answers
1. Excellent, 2- good, 3- average, 4- poor, 5- very poor
How do you rate the working conditions at your job? ____________
How do you rate your employers? ____________
How do you rate the salary you receive? ____________
Describe how you would want management to improve your job
satisfaction? ____________
Do you feel that you are able to communicate any work related issues with
management? ____________

ROLE OF JOB DISSATISFACTION ON EMPLOYEE TURNOER

Are there fair opportunities to progress within the organization? ____________
What recommendations would you make to your employers about your
job? ____________
What would you rate the job incentives in your organization? ____________
Any other comments ____________
QUESTIONAIREE 3
1. What first attracted you to work for the Council?
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2. Were your expectations met?
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What was the best aspect of working in the Council?
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4. What was the worst aspect?
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5. If you could change something within the Council what would it be?

ROLE OF JOB DISSATISFACTION ON EMPLOYEE TURNOER

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6. Please indicate the type of organization you are joining:
An organization in the same sector T
An organization in a different sector T
Further study T
Self employment T
Not working T
Other (please specify) T

7. Please indicate if any of the following are among your reasons for leaving: (Tick all
that apply)
Career advancement / promotion T
Dissatisfaction with pay T
Dissatisfaction with conditions of service T
Lack of promotion/career development T
Lack of training and development T
Partner moving out of area T
Other domestic reasons T
Difficulty travelling to and from work T
Flexibility of working hours T
Workload/stress T

ROLE OF JOB DISSATISFACTION ON EMPLOYEE TURNOER

Dissatisfaction with management style T
Work environment T
Nature of work/job satisfaction T
Way work is organized T
End of contract T
Insufficient challenge T
Maternity T
Unsolicited offer T
Other (please specify) T

8. What was the most important reason for your leaving?

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QUESTIONAIRRE 4

What are your reasons for joining

[COMPANY_NAME]? (Check all that apply)

Unemployed and needed a job

Referred by a friend

Fringe benefits

ROLE OF JOB DISSATISFACTION ON EMPLOYEE TURNOER

[COMPANY_NAME] reputation as a good

place to work

Career advancement

Advertisement

Salary advancement

Other

Please select the department in which you work (not your primary work
function).

What are your reasons for leaving [COMPANY_NAME]? (Check all that apply)

Higher Pay

Benefits

Better job opportunity

Commute

Conflict with other employees

Conflict with managers

Family and personal reasons

ROLE OF JOB DISSATISFACTION ON EMPLOYEE TURNOER

Relocation/Move

Career Change

Company Instability

Other

The next part of the Interview is divided into 5 sections: -

1.

Details about The Job

2.

Your Supervisor and you

3.

The Department that you worked in

4.

The Management and its attitude towards you

5.

Compensation and Benefits that you received

Each of the sections will have a 5 point scale : -

1 - Strongly Disagree with the statement

2 - Agree

ROLE OF JOB DISSATISFACTION ON EMPLOYEE TURNOER

3 - Neutral

4 - Disagree

5 - Strongly Agree with the statement

Please choose one of the above for each of the items displayed.

The Job Itself

Strongly DisagreeNeutralAgreeStrongly
Disagree
Job was challenging
Skills were effectively used
Job orientation was effective
Work load was reasonable
Sufficient resources were available
Work environment was safe, comfortable
and appropriately equipped

What do you think can be improved about the Job?

My Supervisor

Agree

ROLE OF JOB DISSATISFACTION ON EMPLOYEE TURNOER

Strongly DisagreeNeutralAgreeStrongly
Disagree

Agree

Had knowledge of the job

Had knowledge of supervision
Was open to suggestions
Recognized employees contribution

What are your comments and suggestions about your supervisor?

The Department

Strongly DisagreeNeutralAgreeStrongly
Disagree
Had good synergy
Had adequate equipment
Was adequately staffed
Was efficient

What do you think can be improved about the Department?

Agree

ROLE OF JOB DISSATISFACTION ON EMPLOYEE TURNOER

The Management

Strongly DisagreeNeutralAgreeStrongly
Disagree
Gave fair and equal treatment
Was available to discuss job related
issues
Welcomed suggestions and encouraged
feedback
Maintained consistent policies and
practices
Provided recognition for achievements
Encouraged cooperation/collegiality
Provided development opportunities

What are your suggestions to Management?

Compensation and Benefits

Please Rank the Following : -

1 - Very Dissatisfied

2 - Dissatisfied

3 - Neutral

Agree

ROLE OF JOB DISSATISFACTION ON EMPLOYEE TURNOER

4 - Satisfied

5 - Very Satisfied

Very

Very

Dissatisfied

Satisfied

Medical insurance package

Dental coverage
Prescription drug coverage
Vision coverage
401(k) savings plan
Retirement program
Paid time off
Job market competitiveness of my salary
Stock option plan
Company credit union

What areas of compensation do you think the company should pay more
attention to?

ROLE OF JOB DISSATISFACTION ON EMPLOYEE TURNOER

QUESTIONAIRRE 5
Use the answer that best describes how you agree with the following statements
?Strongly disagree
? Disagree
? Agree
? Strongly agree

I am positive about the future of this organization ___________________

I a secure about my future in this organization _______________________

I am happy to work for this organization _____________________

working for this organization will lead me to the future that I wish for _______

This organization leads in important ways in the industry ______________

the leadership of this organization responds to significant external matters

_________________________________

The leadership of this organization responds to significant internal matters

the leaders in this organization are strong role models _____________

there is professionalism among all staff members _______________

_______________________________________

Employees are given equal career opportunities in this organization

________________________________________________
Are you satisfied with your personal accomplishments?
________________________________________________________________________
________________________________________________________________________

ROLE OF JOB DISSATISFACTION ON EMPLOYEE TURNOER

Are you satisfied with the organizations accomplishments?
________________________________________________________________________
________________________________________________________________________
Are you satisfied with your organization as a place of work?
________________________________________________________________________
________________________________________________________________________
Do your feel that your compensation matches up to your job responsibilities?
________________________________________________________________________
________________________________________________________________________
Are you satisfied with the team spirit in your organization?
________________________________________________________________________
________________________________________________________________________
Are you able to maintain a reasonable balance between your work and personal life?
______________________________________