Firstsource Solutions Limited

Profit and Loss account summary

(consolidated figures in INR Million)

(As per Indian GAAP)

Quarter ended

Quarter ended

Year ended

Particulars
June 30, 2007 Sep 30, 2007
Q1 FY08
Q2 FY08
INCOME
Income from services
Other Operating Income
REVENUES FROM OPERATIONS
EXPENDITURE
Operating expenses
Personnel expenses
Total (B)
OPERATING EARNINGS BEFORE INTEREST,
TAX AND DEPRECIATION (EBITDA)
Operating EBITDA %
Depreciation / amortization
OPERATING EARNINGS BEFORE INTEREST
AND TAX (EBIT)
Operating EBIT %
Extraordinary (expense)
Interest Income / (expense), net
Exchange gain/ (loss) on Foreign currency loan
Gain/(loss) due to Exchange var. and amortized
(cost) on fair value of FCCB
Gain on FCCB buyback
Other Income / (expense)
PROFIT/(LOSS) BEFORE TAX (PBT)
PBT (% of Total Income)
Taxes
PROFIT/ (LOSS) AFTER TAX
BEFORE MINORITY INTEREST
Minority Interest
PROFIT/(LOSS) AFTER TAX AND
MINORITY INTEREST (PAT)
PAT (% of Total Income)
EARNINGS PER SHARE
(Equity shares of par value Rs 10/ each)
Basic
Diluted

Dec 31, 2007

Q3 FY08

Mar 31, 2008

Q4 FY08

Mar 31, 2008

FY08

June 30, 2008 Sep 30, 2008

Q1 FY09
Q2 FY09

Quarter ended

Year ended

Dec
31, 2008
Q3 FY09

Mar 31, 2009

Q4 FY09

Mar 31, 2009

FY09

June 30, 2009 Sep 30, 2009

Q1 FY10
Q2 FY10

Quarter ended

Year ended

Dec 31,
2009
Q3 FY10

Mar 31, 2010

Q4 FY10

Mar 31,
2010
FY10

June 30, 2010 Sep 30, 2010

Q1 FY11
Q2 FY11

Year ended

Dec 31,
2010
Q3 FY11

Mar 31, 2011

Q4 FY11

Mar 31,
2011
FY11

Quarter ended
June 30, 2011
Q1 FY12

2,536.9
194.3
2,731.1

2,587.6
176.0
2,763.6

3,589.2
147.8
3,737.0

3,692.4
63.7
3,756.2

12,406.1
581.8
12,988.0

4,015.6
63.3
4,078.9

4,290.1
(40.3)
4,249.8

4,473.4
(31.3)
4,442.1

4,746.2
(23.2)
4,723.0

17,525.2
(31.5)
17,493.7

4,807.4
37.4
4,844.8

4,883.9
3.3
4,887.2

4,839.9
68.7
4,908.5

5,008.0
59.4
5,067.4

19,539.1
168.8
19,707.9

4,758.8
148.3
4,907.0

4,900.1
135.6
5,035.7

5,048.2
97.8
5,146.0

5,403.1
61.0
5,464.1

20,110.2
442.6
20,552.8

5,188.9
41.8
5,230.8

729.4
1,416.5
2,145.9

763.5
1,464.8
2,228.3

1,016.4
2,124.2
3,140.6

1,018.7
2,114.9
3,133.7

3,528.2
7,120.4
10,648.5

1,126.7
2,347.0
3,473.8

1,155.1
2,450.2
3,605.3

1,303.6
2,683.0
3,986.6

1,386.2
2,730.9
4,117.1

4,971.6
10,211.1
15,182.7

1,303.7
2,843.0
4,146.7

1,168.7
3,002.0
4,170.7

1,237.3
2,992.9
4,230.1

1,247.3
3,107.9
4,355.2

4,956.9
11,945.7
16,902.7

1,223.3
2,998.5
4,221.7

1,235.8
3,092.5
4,328.3

1,203.2
3,232.2
4,435.4

1,265.7
3,406.9
4,672.5

4,928.0
12,730.0
17,657.9

1,340.5
3,461.5
4,802.0

585.2

535.3

596.4

622.5

2,339.4

605.1

644.5

455.5

605.9

2,311.0

698.1

716.5

678.4

712.2

2,805.2

685.3

707.4

710.6

791.5

2,894.8

428.8

21.4%

19.4%

16.0%

16.6%

18.0%

14.8%

15.2%

10.3%

12.8%

13.2%

14.4%

14.7%

13.8%

14.1%

14.2%

14.0%

14.0%

13.8%

14.5%

14.1%

188.9

213.9

231.1

227.0

860.8

223.3

211.6

255.0

246.1

935.9

227.0

226.3

214.8

204.5

872.6

212.9

213.0

231.6

233.3

890.8

219.6

396.3

321.4

365.3

395.5

1,478.6

381.9

432.9

200.5

359.8

1,375.1

471.1

490.2

463.6

507.6

1,932.6

472.4

494.4

479.1

558.2

2,004.1

209.2

14.5%

11.6%

9.8%

10.5%

11.4%

9.4%

10.2%

4.5%

7.6%

7.9%

9.7%

10.0%

9.4%

10.0%

9.8%

9.6%

9.8%

9.3%

10.2%

9.8%

4.0%

19.8
42.4

(30.0)
(23.6)
(0.7)

(196.3)
3.5

(15.5)
(3.1)

(30.0)
(215.6)
42.1

(15.8)
(7.3)

(6.7)
1.8

(9.5)
-

(138.2)
(98.7)
-

(138.2)
(130.7)
(5.5)

(84.0)
(46.1)
(55.7)

(57.3)
(42.7)

(53.1)
(7.3)

(72.9)
(5.6)

(84.0)
(229.3)
(111.2)

(57.1)
2.7

(53.3)
(1.1)

(63.8)
(54.9)
0.7

(43.1)
4.9

(63.8)
(208.2)
7.2

(34.4)
(0.6)

45.6

202.2

1.4
65.3

(193.9)
36.1

(192.5)
349.2

(801.6)
16.8

(28.4)
(45.2)

(29.5)
(10.9)

(32.6)
(635.0)
(297.5)

(892.1)
(635.0)
(336.7)

(29.2)
73.9
117.7

(27.7)
(12.2)

(28.2)
22.4

(30.2)
8.3

(115.3)
73.9
136.2

(30.4)
18.9

(31.3)
6.7

(32.1)
112.1

(35.3)
5.1

(129.0)
142.8

(35.2)
14.7

504.0

469.4

239.2

219.2

(426.1)

354.5

150.6

427.9

506.9

447.7

350.4

397.5

407.2

406.6

415.4

441.1

489.8

18.2%

15.8%

6.3%

5.8%

10.7%

-10.4%

8.4%

3.4%

9.7%

9.0%

7.2%

8.1%

8.0%

8.3%

8.2%

8.4%

61.9

14.6

37.1

12.9

126.5

74.3

72.6

32.9

19.3

199.1

64.9

57.9

64.3

50.6

237.6

79.7

79.1

83.5

107.1

349.4

45.9

442.2

454.8

202.1

206.3

1,305.4

(500.4)

281.9

117.7

408.6

307.8

382.9

292.4

333.2

356.7

1,365.2

326.9

336.3

357.6

382.8

1,403.6

107.8

1.1

2.7

1.2

0.1

0.5

4.5

6.2

4.2

8.0

0.2

18.6

1.3

306.7

380.2

291.2

333.2

356.1

1,360.7

320.7

332.1

349.6

382.6

1,385.1

106.5

(0.9)

(1.2)

(4.2)
206.3

(4.0)
210.2

1,431.8

(10.2)
1,315.6

0.1
(500.5)

(0.9)
282.8

2.1
115.6

(0.2)
408.8

3.0%

1,602.8
8.1%

9.0%

1,753.0
8.5%

8.2%

153.6
2.9%

443.1

456.0

16.0%

15.4%

5.4%

5.5%

9.9%

-12.2%

6.7%

2.6%

9.2%

1.8%

7.7%

6.0%

6.8%

7.0%

6.9%

6.5%

6.6%

6.6%

7.0%

6.7%

2.0%

1.04
0.99

1.07
1.02

0.48
0.44

0.49
0.38

3.09
2.83

(1.17)
(1.17)

0.66
0.61

0.27
0.27

0.95
0.95

0.72
0.56

0.89
0.78

0.68
0.61

0.78
0.70

0.83
0.74

3.18
2.83

0.75
0.68

0.77
0.70

0.81
0.73

0.89
0.80

3.22
2.91

0.25
0.25

Firstsource Solutions Limited

Balance sheet summary
(consolidated figures in INR Million)

(As per Indian GAAP)

As on
Particulars
Mar 31, 2008
Q4 FY08

Jun 30, 2008

Q1 FY09

Sept 30, 2008 Dec 31, 2008

Q2 FY09
Q3 FY09

Mar 31, 2009

Q4 FY09

Jun 30, 2009

Q1 FY10

4,273.1
3,127.3
7,400.4

4,275.6
2,019.0
6,294.6

4,283.8
8,241.6
12,525.3

36.4
-

41.3
-

596.6
11,955.2
12,551.8
19,988.6

Sept 30, 2009 Dec 31, 2009

Q2 FY10
Q3 FY10

Mar 31, 2010

Q4 FY10

Jun 30, 2010

Q1 FY11

4,283.6
8,407.8
12,691.3

4,281.9
9,512.4
13,794.3

4,284.8
9,289.7
13,574.5

4,288.5
9,566.1
13,854.6

46.7
-

51.6
-

54.7
-

52.8
-

635.6
12,714.4
13,350.0
19,685.8

620.1
12,964.2
13,584.2
26,156.3

619.8
13,818.6
14,438.3
27,181.2

1,855.6
12,090.0
13,945.6
27,794.6

18,880.0

19,143.4

21,486.0

22,130.4

5,340.4
3,203.6
2,136.8

5,541.1
3,425.9
2,115.2

5,634.2
3,637.5
1,996.7

89.2
2,226.1

140.0
2,255.2

221.2
184.5

Sept 30, 2010 Dec 31, 2010

Q2 FY11
Q3 FY11

Mar 31, 2011

Q4 FY11

Jun 30, 2011

Q1 FY12

4,291.3
9,657.7
13,948.9

4,292.1
3.5
9,948.2
14,243.7

4,297.7
9,918.7
14,216.4

4,300.7
9,748.1
14,048.8

4,301.4
9,815.2
14,116.6

4,306.4
9,920.8
14,227.2

4,306.5
9,834.3
14,140.8

54.3
-

51.9
-

49.8
-

58.5
-

60.1
-

0.9
14.6

1.1
58.0

13.8
69.0

2,490.2
10,951.6
13,441.8
27,069.1

2,989.0
11,108.2
14,097.2
28,006.1

2,926.7
10,964.8
13,891.5
27,892.2

2,786.9
10,791.6
13,578.5
27,871.9

2,811.0
11,383.6
14,194.6
28,469.4

2,793.8
11,228.5
14,022.3
28,131.2

3,062.9
11,389.4
14,452.3
28,584.4

3,346.6
11,586.1
14,932.7
29,218.9

2,912.0
11,840.8
14,752.8
28,976.4

22,875.6

21,835.9

21,909.7

21,328.0

20,725.9

21,322.4

20,687.5

20,500.3

20,454.0

20,512.6

6,100.1
3,892.6
2,207.5

6,348.2
4,157.5
2,190.7

6,468.9
4,384.5
2,084.4

6,488.6
4,551.2
1,937.4

6,405.0
4,537.1
1,867.9

6,432.5
4,674.6
1,757.9

6,549.4
4,846.1
1,703.3

6,603.7
5,051.5
1,552.2

7,486.7
5,202.6
2,284.1

7,594.5
5,420.5
2,174.0

7,651.8
5,618.3
2,033.4

183.5
2,180.1

66.4
2,273.9

70.2
2,261.0

44.4
2,128.8

75.3
2,012.7

51.6
1,919.4

80.1
1,838.0

20.4
1,723.7

19.2
1,571.4

11.2
2,295.3

111.4
2,285.3

119.1
2,152.6

185.7
90.4

59.4
73.8

14.5
94.2

18.2
140.5

16.9
148.5

623.9
132.9

941.8
98.7

1,005.3
55.0

1,020.6
60.7

1,208.6
7.3

1,444.5
-

1,329.3
-

1,009.0
-

2,053.8
400.2
1,024.7
1,050.6
4,529.2

2,310.9
477.9
1,211.1
1,176.1
5,176.0

2,452.2
599.4
526.2
1,053.5
4,631.3

2,311.1
564.1
819.0
1,090.7
4,784.9

2,379.5
605.0
966.9
1,187.1
5,138.6

2,814.7
545.5
791.1
1,185.0
5,336.3

2,482.9
622.5
1,185.6
1,440.6
5,731.5

2,917.9
477.0
905.4
1,847.1
6,147.4

2,610.6
673.0
1,217.5
2,011.4
6,512.5

2,666.4
640.5
1,711.8
1,914.9
6,933.5

3,067.9
768.2
1,310.7
2,036.3
7,183.1

2,394.1
866.4
2,141.1
2,214.5
7,616.0

2,388.7
1,036.7
3,246.2
1,685.4
8,357.0

3,105.4
865.6
2,898.6
1,599.1
8,468.6

1,432.7
4,619.6
6,052.3
(1,523.1)
19,988.6

2,195.7
4,969.1
7,164.9
(1,988.9)
19,685.8

1,886.2
388.1
2,274.3
2,357.0
26,156.3

1,652.8
463.8
2,116.6
2,668.3
27,181.2

2,167.8
471.4
2,639.2
2,499.4
27,794.6

1,962.1
435.2
2,397.3
2,939.0
27,069.1

1,855.9
548.8
2,404.7
3,326.9
28,006.1

1,992.6
550.5
2,543.1
3,604.3
27,892.2

1,620.1
644.8
2,264.9
4,247.6
27,871.9

1,672.8
918.7
2,591.4
4,342.1
28,469.4

1,679.2
847.5
2,526.6
4,656.5
28,131.2

2,326.6
945.1
3,271.7
4,344.3
28,584.4

2,727.4
479.4
3,206.8
5,150.2
29,218.9

2,635.6
530.7
3,166.3
5,302.3
28,976.4

SOURCES OF FUNDS
Shareholder's funds
Share capital
Share application money
Reserve and surplus
Minority interest
Deferred tax liability, net
Loan funds
Secured loans
Unsecured loans

APPLICATION OF FUNDS
Goodwill on consolidation
Fixed assets
Gross block
Less: Accumulated depreciation and amortization
Net block
Add: Capital work in progress (including capital advances)
Investments
Deferred tax asset, (net)
Current assets, loans and advances
Sundry debtors
Unbilled revenues
Cash and bank balances
Loans and advances
Less: Current liabilities and provisions
Current liabilities
Provisions
Net current assets

Firstsource Solutions Limited

Cash Flow Statement
(consolidated figures in INR Million)

Particulars
Sources
Net Cash accruals / (losses)
Increase in Shareholders Funds
Increase in Borrowings (incl CC & FCNR)
Decrease in Net current Assets
Total Sources
Uses
Increase in Net current Assets
Taxes paid
Capital Expenditure
Business Acquisition, net of cash aquired
Interest Expense, Net
Decrease in Borrowings (incl CC & FCNR)
Total Uses
Surplus / (Deficit)
Effect of exchange rate on translation of subsidiaries
Opening Cash and Cash Equivalents
Closing Cash and Cash Equivalents

(As per Indian GAAP)

Jun 30, 2011

Sep 30, 2011

452
0
452

606
2
5,531
241
6,380

518
5
89
33
36
441
1,122
(670)
2
4,576
3,908

178
197
160
29
565
5,815
(695)
3,908
9,027

Firstsource Solutions Limited

OPERATING METRICS
Revenue by Industry
Quarter Ended

Healthcare
Telecom & Media
BFSI
Others
Total

June 30, 2007

Q1 FY08
13.7%
44.4%
37.1%
4.8%
100.0%

Sept 30, 2007

Q2 FY08
17.4%
43.2%
35.6%
3.8%
100.0%

US (including Canada)
UK
India
Rest of world
Total

June 30, 2007

Q1 FY08
44.9%
44.0%
10.9%
0.2%
100.0%

Sept 30, 2007

Q2 FY08
44.8%
41.8%
13.2%
0.2%
100.0%

Offshore
Domestic
Onshore
Total

June 30, 2007

Q1 FY08
50.1%
10.9%
39.0%
100.0%

Sept 30, 2007

Q2 FY08
47.8%
13.2%
39.0%
100.0%

June 30, 2007

Q1 FY08

Sept 30, 2007

Q2 FY08

Year Ended

Dec 31, 2007

Q3 FY08
40.0%
32.1%
25.2%
2.7%
100.0%

Quarter Ended

Mar 31, 2008

Q4 FY08
39.5%
29.1%
28.5%
2.9%
100.0%

Mar 31, 2008

June 30, 2008
FY08
Q1 FY09
29.8%
39.0%
36.0%
30.8%
30.8%
27.7%
3.4%
2.5%
100.0%
100.0%

Mar 31, 2008

Q4 FY08
61.6%
28.8%
9.5%
0.1%
100.0%

Mar 31, 2008

June 30, 2008
FY08
Q1 FY09
54.0%
61.8%
35.0%
27.9%
10.8%
10.2%
0.1%
0.1%
100.0%
100.0%

Mar 31, 2008

Q4 FY08
32.4%
9.5%
58.1%
100.0%

Mar 31, 2008

June 30, 2008
FY08
Q1 FY09
39.6%
31.9%
10.8%
10.2%
49.6%
58.0%
100.0%
100.0%

Mar 31, 2008

Q4 FY08

Mar 31, 2008

FY08

Sept 30, 2008

Q2 FY09
39.1%
32.7%
25.7%
2.5%
100.0%

Year Ended

Dec 31, 2008

Q3 FY09
41.5%
32.3%
23.2%
3.0%
100.0%

Mar 31, 2009

Q4 FY09
39.8%
33.7%
24.3%
2.2%
100.0%

Mar 31, 2009

FY09
39.9%
32.4%
25.2%
2.5%
100.0%

Mar 31, 2009

Q4 FY09
63.6%
24.0%
11.9%
0.5%
100.0%

Mar 31, 2009

FY09
63.0%
26.0%
10.8%
0.3%
100.0%

Mar 31, 2009

Q4 FY09
28.3%
11.9%
59.8%
100.0%

Mar 31, 2009

FY09
30.5%
10.8%
58.8%
100.0%

Mar 31, 2009

Q4 FY09

Mar 31, 2009

FY09

Quarter Ended
Jun 30, 2009
Q1 FY10
39.9%
35.0%
23.3%
1.9%
100.0%

Sep 30, 2009

Q2 FY10
37.6%
38.1%
22.4%
1.9%
100.0%

Year Ended

Dec 31, 2009

Q3 FY10
36.5%
39.6%
22.0%
1.9%
100.0%

Mar 31, 2010

Q4 FY10
36.0%
38.1%
24.1%
1.7%
100.0%

Mar 31, 2010

FY10
37.5%
37.7%
23.0%
1.9%
100.0%

Mar 31, 2010

Q4 FY10
61.2%
27.1%
11.0%
0.8%
100.0%

Mar 31, 2010

FY10
60.4%
27.0%
11.9%
0.7%
100.0%

Mar 31, 2010

Q4 FY10
28.4%
11.0%
60.6%
100.0%

Mar 31, 2010

FY10
28.9%
11.9%
59.3%
100.0%

Mar 31, 2010

Q4 FY10

Mar 31, 2010

FY10

Quarter Ended
Jun 30, 2010 Sep 30, 2010
Q1 FY11
Q2 FY11
37.9%
36.4%
37.0%
39.2%
23.5%
22.9%
1.7%
1.5%
100.0%
100.0%

Year Ended

Dec 31, 2010

Q3 FY11
34.3%
36.8%
27.4%
1.5%
100.0%

Mar 31, 2011

Q4 FY11
34.5%
33.7%
30.9%
0.9%
100.0%

Mar 31, 2011

FY11
35.7%
36.6%
26.3%
1.4%
100.0%

Mar 31, 2011

Q4 FY11
54.4%
33.3%
11.3%
1.0%
100.0%

Mar 31, 2011

FY11
57.3%
30.6%
11.1%
1.1%
100.0%

Mar 31, 2011

Q3 FY11
24.0%
11.3%
64.8%
100.0%

Mar 31, 2011

FY10
26.9%
11.1%
62.1%
100.0%

Mar 31, 2011

Q3 FY11

Mar 31, 2011

FY11

Quarter ended
Jun 30, 2011
Q1 FY12
35.0%
34.2%
30.0%
0.8%
100.0%

Revenue by Geography
Quarter Ended

Year Ended

Dec 31, 2007

Q3 FY08
59.4%
30.0%
10.5%
0.1%
100.0%

Quarter Ended
Sept 30, 2008
Q2 FY09
62.3%
26.8%
10.7%
0.2%
100.0%

Year Ended

Dec 31, 2008

Q3 FY09
64.1%
25.4%
10.1%
0.4%
100.0%

Quarter Ended
Jun 30, 2009
Q1 FY10
62.8%
25.5%
11.2%
0.5%
100.0%

Sep 30, 2009

Q2 FY10
59.7%
27.1%
12.5%
0.7%
100.0%

Year Ended

Dec 31, 2009

Q3 FY10
58.1%
28.5%
12.7%
0.7%
100.0%

Quarter Ended
Jun 30, 2010 Sep 30, 2010
Q1 FY11
Q2 FY11
61.6%
58.7%
26.8%
28.8%
10.6%
11.5%
1.1%
1.1%
100.0%
100.0%

Year Ended

Dec 31, 2010

Q3 FY11
55.1%
33.0%
10.9%
1.0%
100.0%

Quarter ended
Jun 30, 2011
Q1 FY12
54.2%
32.6%
11.7%
1.6%
100.0%

Revenue by Delivery location

Quarter Ended

Year Ended

Dec 31, 2007

Q3 FY08
33.7%
10.5%
55.9%
100.0%

Quarter Ended
Sept 30, 2008
Q2 FY09
31.5%
10.7%
57.8%
100.0%

Year Ended

Dec 31, 2008

Q3 FY09
30.6%
10.1%
59.3%
100.0%

Quarter Ended
Jun 30, 2009
Q1 FY10
29.5%
11.2%
59.3%
100.0%

Sep 30, 2009

Q2 FY10
29.1%
12.5%
58.4%
100.0%

Year Ended

Dec 31, 2009

Q3 FY10
28.6%
12.8%
58.6%
100.0%

Quarter Ended
Jun 30, 2010 Sep 30, 2010
Q1 FY11
Q2 FY11
27.7%
28.8%
10.6%
11.5%
61.7%
59.7%
100.0%
100.0%

Year Ended

Dec 31, 2010

Q3 FY11
27.3%
10.9%
61.7%
100.0%

Quarter ended
Jun 30, 2011
Q1 FY12
23.8%
12.2%
64.0%
100.0%

Client Concentration
Quarter Ended

Client contribution to revenues

Top customer
Top 5 customers

18.5%
46.6%

Year Ended

Dec 31, 2007

Q3 FY08

17.4%
45.0%

13.0%
33.0%

10.9%
31.2%

14.4%
37.4%

Quarter Ended
June 30, 2008
Q1 FY09

9.9%
30.9%

Sept 30, 2008

Q2 FY09

Year Ended

Dec 31, 2008

Q3 FY09

10.0%
32.2%

10.5%
31.4%

10.7%
31.7%

10.3%
31.2%

Quarter Ended
Jun 30, 2009
Q1 FY10

Sep 30, 2009

Q2 FY10

10.4%
30.4%

Year Ended

Dec 31, 2009

Q3 FY10

12.3%
33.2%

13.3%
34.8%

12.1%
31.5%

12.0%
32.5%

Mar 31, 2010

Q4 FY10
24,860
(2,448)

Mar 31, 2010

FY10
24,860
3,290

Quarter Ended
Jun 30, 2010
Q1 FY11

11.3%
30.6%

Sep 30, 2010

Q2 FY11

Year Ended

Dec 31, 2010

Q3 FY11

12.1%
31.1%

Quarter ended
Jun 30, 2011
Q1 FY12

12.2%
36.0%

13.0%
38.1%

11.7%
34.0%

13.1%
39.3%

Dec 31, 2010

Q3 FY11
26,668
1,759

Mar 31, 2011

Q4 FY11
26,413
(255)

Mar 31, 2011

FY11
26,413
1,553

Jun 30, 2011

Q1 FY12
29,664
3,251

Employee and Seats Metrics

Quarter Ended

Year Ended

Quarter Ended

Year Ended

June 30, 2007

Q1 FY08
15,314
918

Sept 30, 2007

Q2 FY08
16,590
8,240

Dec 31, 2007

Q3 FY08
17,090
500

Mar 31, 2008

Q4 FY08
17,369
279

Mar 31, 2008

FY08
17,369
2,973

June 30, 2008

Q1 FY09
18,353
984

Sept 30, 2008

Q2 FY09
19,576
1,223

Dec 31, 2008

Q3 FY09
22,520
2,944

Employees in India
Employees outside India

12,816
2,498

12,658
3,932

13,156
3,934

13,159
4,210

13,159
4,210

13,906
4,447

15,050
4,526

17,991
4,529

Number of seats
Seat fill factor

11,581
76%

13,545
77%

13,885
75%

14,989
73%

14,989
73%

14,968
76%

15,538
75%

17,715
75%

Total employees (end of period)

Net Addition

Mar 31, 2009

Q4 FY09
21,570
(950)

Quarter Ended

Year Ended

Quarter Ended
Jun 30, 2010 Sep 30, 2010
Q1 FY11
Q2 FY11
24,697
24,909
(163)
212

Year Ended

Quarter ended

Mar 31, 2009

FY09
21,570
4,201

Jun 30, 2009

Q1 FY10
23,355
1,785

Sep 30, 2009

Q2 FY10
26,432
3,077

Dec 31, 2009

Q3 FY10
27,308
876

16,859
4,711

16,859
4,711

18,416
4,939

20,890
5,542

21,377
5,931

18,784
6,076

18,784
6,076

18,726
5,971

19,014
5,895

19,919
6,749

19,632
6,781

19,632
6,781

22,482
7,182

18,932
70%

18,932
70%

19,587
73%

19,870
76%

19,407
80%

19,556
80%

19,556
80%

20,544
75%

20,875
75%

20,844
75%

22,681
71%

22,681
71%

23,342
74%

Attrition Snapshot
Post 180 days attrition - Quarter annualized

Domestic (India and Sri Lanka)

Offshore (India, Argentina and Philippines)
Onshore (US and UK)

June 30, 2007

Q1 FY08

Sept 30, 2007

Q2 FY08

Dec 31, 2007

Q3 FY08

Mar 31, 2008

Q4 FY08

June 30, 2008

Q1 FY09

Sept 30, 2008

Q2 FY09

Dec 31, 2008

Q3 FY09
68.8%
35.8%
38.8%

Mar 31, 2009

Q4 FY09
74.1%
35.8%
38.4%

28.3%

34.8%

34.4%

38.9%

38.7%

45.4%

Jun 30, 2009

Q1 FY10
86.6%
31.3%
33.0%

Sep 30, 2009

Q2 FY10
76.9%
39.1%
42.4%

Dec 31, 2009

Q3 FY10
68.3%
43.7%
34.1%

Mar 31, 2010

Q4 FY10
NA*
43.5%
34.5%

June 30, 2007

Q1 FY08

Sept 30, 2007

Q2 FY08

Dec 31, 2007

Q3 FY08

Mar 31, 2008

Q4 FY08

Mar 31, 2008

FY08

June 30, 2008

Q1 FY09

Sept 30, 2008

Q2 FY09

Dec 31, 2008

Q3 FY09

Mar 31, 2009

Q4 FY09

Mar 31, 2009

FY09

Jun 30, 2009

Q1 FY10

Sep 30, 2009

Q2 FY10

Dec 31, 2009

Q3 FY10

Mar 31, 2010

Q4 FY10

190.9

216.4

187.1

619.7

1214.1

251.5

152.0

348.3

229.2

981.0

120.7

135.6

116.5

107.3

Jun 30, 2010

Q1 FY11
94.9%
55.4%
39.7%

Sep 30, 2010

Q2 FY11
94.2%
50.1%
48.4%

Dec 31, 2010

Q3 FY11
76.9%
54.8%
35.2%

Mar 31, 2011

Q4 FY11
91.2%
65.9%
33.6%

Jun 30, 2011

Q1 FY12
81.6%
58.7%
32.8%

Mar 31, 2010

FY10

Jun 30, 2010

Q1 FY11

Sep 30, 2010

Q2 FY11

Dec 31, 2010

Q3 FY11

Mar 31, 2011

Q4 FY11

Mar 31, 2011

FY11

Jun 30, 2011

Q1 FY12

480.1

99.9

61.5

200.6

108.9

470.9

62.1

Other Metrics
Quarter Ended

Capital Expenditure (INR million)

* Attrition metric in domestic business is not relevant for the quarter in the context of significant downsizing due to lower volumes.

Year Ended

Quarter Ended

Year Ended

Quarter Ended

Year Ended

Quarter Ended

Year Ended

Quarter ended