Newly updated

course content!

Identify the real training
needs of your organisation
and evaluate the
effectiveness of training
solutions
Attend both courses and
you will:
• Understand the benefits of conducting
Training Needs Analysis
a Training Needs Analysis (TNA) for your
organisation
• Learn how TNA principles can be applied
for maximum benefit to suit your
organisational requirements
• Apply key tools, techniques and
methodologies to facilitate an effective TNA
• Discover how TNA links to performance
management, organisational strategy and
overall effectiveness
• Use the most appropriate evaluation strategy to
demonstrate the value of training and
development initiatives
• Develop an action plan for implementing a training
evaluation strategy for your organisation
Training Needs
Analysis And
Evaluation
25 – 29 January 2009
Mina Salam Hotel, Madinat Jumeirah, Dubai, UAE
Course I: 25 – 27 January 2009
Course II: 28 – 29 January 2009
Evaluation Of Training And
Development Initiatives
Who Should Attend These
Courses?
This course is a specialist programme
appropriate for staff who are eager to learn
the processes of Training Needs Analysis
(TNA) and training evaluation, including:
• HR Managers
• Personnel and HR Officers/
Coordinators
• Training Officers/Coordinators
• Newly appointed Training Managers
• Training Consultants and advisors

www.iirme.com/tna
Organised by: Supported by:

Official Regional Recruitment Partner

 Training Needs Analysis And Evaluation
25 – 29 January 2009 • Mina Salam Hotel, Madinat Jumeirah, Dubai, UAE
Dear HR Professional,

“An education isn’t how much you have committed to memory, or even how much you know. It’s being able to differentiate between
what you do know and what you don’t.”
- Anatole France

For an organisation, one might go one step further and revise Anatole’s saying to end with,“…what you need to know and what you
don’t.” If your organisation is going to be successful in reaching your goals, your staff must be trained in what they must know to reach
those goals.

The responsibility of deciding which staff go to which training programme is yours, as an HR professional. To help you achieve excellence
in this arena, IIR is proud to announce the popular two-part Training Needs Analysis And Evaluation programme in January 2009.

By attending the first of these two courses, Training Needs Analysis, HR professionals will be able to identify the gap between current
and desired organisational and individual performance and ensuring that new challenges and opportunities are matched with the right
training.

The skills developed during the second course, Evaluation Of Training And Development Initiatives, will facilitate the evaluation of
specific courses and trainings. You will be able to demonstrate the return on training investment or, alternatively, the cost of not investing in
appropriate training!

Your expert course leader, Ian Thomson, will provide you with vital, practical information and lead you through a series of interactive
exercises that will enable you to use key TNA tools and develop an action plan for implementing and evaluating training in your own
organisation.

By attending Training Needs Analysis And Evaluation you will both save time and more effectively advance your organisation’s core
objectives by understanding how to better identify problems and provide the right solutions.

Ian and I look forward to meeting you in January.

Kind regards,
P.S. Take advantage of Early Bird Discounts as well as Combination Discounts
and attend both courses!

Keith Parker P.P.S. Ian Thomson incorporates brand new concepts into this course and follows a
Conference Manager newly updated course agenda!

Meet Your Expert Course Leader

Ian R Thomson, MA, CA, DipTM, FITOL, FCMI

Ian is a business builder with more than 30 years of practical experience in international business. He is proactive in
implementing leading edge techniques and technologies to regenerate business entities within the media, engineering,
construction, oil, chemicals and financial services sectors.

He is now an associate of The Learning Sanctuary having previously spent two years as an internal change consultant. He
seeks to offer choices and opportunities to his clients through change consultancy, training and executive coaching.

As a trainer, Ian has extensive experience creating and delivering leadership programmes in more than 30 countries. He is a certified master
coach, recognised by the International Coaching Council, is certified to coach the Kahler Communications programme and is a master
practitioner of Neuro-linguistics. He is currently studying for an MSc in Organisational Design with Neuro-linguistic technologies at the
University of Portsmouth.

Ian has extensive experience in HRD and coaches numerous programmes. He operates internationally and has applied his skills in the diverse
Middle East market having worked in the UAE, Oman, Kuwait, Qatar and Saudi Arabia.

Ian has an MA in Economics and Finance and a Diploma in Training Management. He is a Fellow of the Institute of Training, an
Occupational Learning Member of the Institute of Chartered Accountants of Scotland and a Fellow of the Chartered Management Institute.

Tel: 971-4-3352437 Fax: 971-4-3352438 Email: register@iirme.com Web: www.iirme.com/tna

Course Timings: Registration for both the courses will be at 08:00 on Day One. All five days will commence at 08:30 and
conclude at 14:30 with lunch. There will be two refreshment breaks at appropriate times.
Course I: Training Needs Analysis
Course Objectives
By the end of this programme you will:
• Recognise the relationship between TNA, performance
management and the links to strategy and organisation
effectiveness
• Understand the application of TNA principles within the
context of your organisation
• Be able to analyse with line management the issues they
are facing and develop training interventions that bring
solutions
• Be able to apply a range of tools, techniques and
methodologies facilitating effective TNA using corporate,
group and individual inputs
• Know how to apply appropriate evaluation strategies to
demonstrate the value of training and development
initiatives
• Have developed an action plan for implementing an
evaluation strategy for your organisation
Methodology
• Trainer-led input
• Group discussion
• Group exercises
• Shared experiences of delegates
Course Outline
Day One – Sunday, 25 January 2009
Training Needs Analysis And Organisational Learning
• Welcome and introductions
• Learning vs. training – the debate
• The basic building blocks of change
• Conventional aims of training needs analysis
• Costs of poor identification of training needs
• Linking learning to corporate effectiveness
• Linking learning to strategy, planning and organisational
development
Course II: Evaluation Of Training And Development Initiatives
Day One – Wednesday, 28 January 2009
Introduction
• Setting the scene for effective evaluation of training
interventions
• 5 responsibilities, 6 steps and 7 purposes
• Limitations and failures of evaluation methodologies
• Evaluation strategy – the integrated model
• The big debate – does ROI really matter?
Evaluation Of Training And Development Initiatives
• Kirkpatrick ‘Four Stage Model’
• Tools to measure Reaction and Learning
• Case Studies – defining measurement criteria
Examining use and limitations of evaluation
methodologies currently in use
Tel: 971-4-3352437 Fax: 971-4-3352438 Email: register@iirme.com Web: www.iirme.com/tna
25 – 27 January 2009
Analysis of current training needs in your
organisation
Day Two – Monday, 26 January 2009
The Planning Process
• Defining the way forward
• The TNA calendar
• The planning board
TNA At Team Level
• Team maturity and development
• Analysing team needs
• Management and leadership development needs
• Contextualising learning and defining needs using
SWOT, PESTLE, Ishikawa and Critical Incident analysis
Creating the team at the core of performance
Day Three – Tuesday, 27 January 2009
TNA At Individual Level
• Performance management – the over-arching solution to
analysing individual needs and identifying learning gaps
• The role of competency models in formalising
performance and defining learning needs
• Learning interventions – what are the choices?
• Job specifications, appraisals and training needs
• Personal development plans
• Applying training options
• Problem areas in the TNA process
Ensuring personal excellence
28 – 29 January 2009
Day Two – Thursday, 29 January 2009
Evaluation Of Training And Development Initiatives
• Learning objectives and setting your measurement
criteria
• Transfer of learning into the business – who is
responsible?
• Tools to measure transfer into the business
• Case studies – defining criteria for success
• ROI case studies
Take a critical view of your current evaluation
strategies and design an alternative strategy
Final Q & A Session
 Training Needs Analysis And Evaluation
IIR Middle East certified by

25 – 29 January 2009
Mina Salam Hotel, Madinat Jumeirah, Dubai, UAE ISO 9001:2000

FIVE EASY WAYS TO REGISTER

971-4-3352437 971-4-3352438 register@iirme.com

IIR Holdings Ltd. GCS/IIR Holdings Ltd.

PO Box 21743, Dubai, UAE P O Box 13977, Muharraq, Kingdom of Bahrain

www.iirme.com/tna
For further information and Group Discounts contact
971-4-3352483 or email: info@iirme.com

If you have eight or more delegates who need this training,

contact IIR In-House on 971-4-3352439 or inhouse@iirme.com WEB BC2866
Yes, I want to register for:

Event Dates Price before Price between Price after

2 November 2008 2 and 23 November 2008 23 November 2008
Training Needs Analysis (3 days) 25 – 27 January 2009 US$ 2,895 US$ 3,095 US$ 3,195
(Save US$ 300) (Save US$ 100)
Evaluation Of Training And (2 days) 28 – 29 January 2009 US$ 2,495 US$ 2,595 US$ 2,695
Development Initiatives (Save US$ 200) (Save US$ 100)
Register for both courses (5 days) 25 – 29 January 2009 US$ 3,790 US$ 4,050 US$ 4,250
(Save US$ 2,140) (Save US$ 1,840) (Save US$ 1,640)

Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance.

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