971551238408 Bill Date : Bill Period : Bill Number: Account Number:

01/08/11 01/07/11 - 31/07/11 09305426 5.39522.10.00.100089

ABU DHABI AIRCRAFT TECh. PREMIER E Ahmad Mohd Din PO Box 46450 Abu Dhabi

Account Statement
Previous Balance Payments Received - Thank you Overdue Amount Current Charges du business Mobile Enjoy the fastest 42 Mbps Business Mobile Broadband in the region for only AED 150 per month. Call 800 188 or subscribe on-line at http://shop.du.ae/busines s

988.95 (988.95) 0.00 417.02 417.02 0.00 0.00 417.02

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Other Credits and Charges Discounts Balance for this period:

Please note: Payments received after 28/07/11 will be shown on your next statement

Total Amount Due:

AED 417.01

Hello! We are going green! We're moving to electronic billing so we can email you your bill and save some paper. Like the idea? Subscribe by sending an SMS with your email address to 9785 or visiting http://selfcare.du.ae Save paper and money by opting in! Thanks

Payment Due Date 03/09/2011

Customer Name : Bill Period : Bill Number : Account Number :

ABU DHABI AIRCRAFT TECh. PREMIER E 01/07/11 - 31/07/11 09305426 Your total outstanding 5.39522.10.00.100089 balance is AED 417.01 due on 03/09/2011

%! " %! " %! "

09305426

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How to pay your bill

1) Online payments - registering with Self Care at www.du.ae/selfcare is simple and easy. Once registered, you can view your bill, recharge your Pay as you Go account and make credit card payments to a maximum of AED 50,000 2) Autopayments - register your UAE or GCC credit card on Self Care or at any of our shops and your bills will be charged
automatically to your card

3) Banks - You can pay your bills through our participating banking partners. You can do this through various selected channels,
including online banking, ATMs and phone banking. Channels vary depending on the bank, a list of our partners is outlined below. Further information, including available payment channels can be found in more detail at www.du.ae/payments

4) Cheques - Write a current dated cheque payable to EITC or du. Please make sure to write your du account number on the back of the cheque. You can send Cheques to P.O.Box 122122, Dubai, UAE, or pay at any of our shops 5) Direct Bank Transfer - To our Samba Bank account. Account Number 0005502560, SWIFT code SAMBAEAD. Please ensure
that you include your du account number as the reference when making payment to ensure service continuity.

6) Other Payment Partners - You can pay your bills or recharge at participating exchange houses and partner outlets that display the du "pay your bill here" sign*. A list of payment partners is outlined below, or can be found in more detail at www.du.ae/payments * Not available in all partner outlets

Pay your bill online through Self Care

Step 1
go to www.du.ae/selfcare or click on the Self Care link on our website homepage if you have already registered for Self Care, enter your username and password for access to your account

Step 2

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Step 3
click on the "billing and payments" link to make a one-time payment, click the "pay now" tab and enter your payment details by clicking on the "autopayments" tab you can register to automatically pay your bill in full, or pay a fixed amount every month

You can also

view your current balance, outstanding amount or prepaid balance and download your last three bills manage your personal information, update your registered credit card, and change your username & password in "account settings" choose to receive an email notification of your bill each month instead of a paper bill

enter your mobile number or account number (found on the right hand corner of the bill)

you will then receive your Registration Code via SMS or Email enter your Registration Code

if you have not registered, click on the "du business" link in the "register here" panel on the left

Bank partners

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choose a unique username & password you can call du Customer Care on 800 188 for any assistance

Partner outlets
Axiom Fono

Exchange houses
Al Ansari Exchange Redha Al Ansari Exchange Al Fardan Exchange Al Ghurair Exchange LM Exchange Al Razouki International Exchange

Emirates NBD Bank

Citi Bank

Emirates Islamic Bank Mashreq Bank

RAK Bank

Dubai Bank

OneMobile

Dubai Islamic Bank

Al Hilal Bank

Eros Electrical

Commercial Bank of Dubai Union National Bank

First Gulf Bank Dunia Finance

v2.221

Useful information
Credit Limit

du sets a credit limit which controls the amount of billed and unbilled charges that your company is allowed to incur at any one time. This is inclusive of charges for monthly fees, calls, data, other usage and all other fees and charges. When your credit limit is reached, outgoing services may be barred at any time, including in the middle of a bill cycle. du assigns a default credit limit to your account which may be reviewed and modified from time to time. You may request a change to your credit limit, this is subject to our approval. A message will be sent to you via SMS and email as your charges approach the credit limit. In the event that you receive a message stating you have reached 90% of your credit limit, please pay a sufficient amount to bring your charges within your credit limit, or pay your most recent bill in full to ensure continuity of service. After paying your outstanding billed amount, suspension of service may still occur if the unbilled charges are higher than your credit limit.

Due Date

Payment for the current charges should be made on or before your bill due date to avoid "overdue" status.

Suspension of services due to non payment Reconnection of services

Suspension is the interruption of du services (i.e. mobile or landline calls, data services, broadband and TV). This happens if you have not settled your overdue bills. du may initiate debt recovery through a debt collector partner should suspended accounts remain unpaid. If bills remain unpaid, you may incur interest, collection fees, litigation fees and any applicable pre-termination fees due at the time of the collection. Reconnection of services will take place within twenty-four (24) hours from making a payment to du directly, for the total amount due including any applicable interest, collection fees and litigation fees, subject to terms and conditions set by du.

Request for reconnection of services Questions about your bill

A request for lifting of barring of a suspension or for reconnection of services, will require presentation of proof of payment (e.g. official receipt, deposit slip or payment validation in the form of a billing statement or ATM transaction slip). You may request lifting of barring of the reconnection services by calling customer care or by visiting any of our du shops. If you have any questions regarding your statement of your account, please email or call using the contact details below.

Contact us
For mobile enquiries
Email: care.business@du.ae Call: 800 188 (from any UAE phone) or +971 4 3699 188 (from overseas) Fax: +971 4 3699 911
TC-CR298

For fixed and other service enquiries

Email: business.customercare@du.ae Call: 800 188 (from any UAE phone) or +971 4 3699 188 (from overseas) Fax: +971 4 391 8867

Other useful numbers

Directory Enquiries: 199 Voicemail: 161

Shop information
You can also pay your bills at any of our shops,visit www.du.ae for a full list of locations

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Bill Summary Balance for this Period

Bill Date : Bill Period : Bill Number : Account Number :

01/08/11 01/07/11 - 31/07/11 09305426 5.39522.10.00.100089

Current Charges
Description du business Mobile Monthly Charges National Calls Business Calling Circle International Calls SMS Sub-Total Charges 200.00 0.36 0.00 212.16 4.50 417.02

Balance for this period

Total

AED 417.02

AED 417.02

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Bill Summary by Service ID

Bill Date : Bill Period : Bill Number : Account Number :

01/08/11 01/07/11 - 31/07/11 09305426 5.39522.10.00.100089

Current Charges
du business Mobile User ID Ahmad Mohd Din Sub-Total

Service ID 971551238408

Charges 417.01 417.01

Total

AED 417.01

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Itemised Bill du business Mobile

Bill Date : Bill Period : Bill Number : Account Number :

01/08/11 01/07/11 - 31/07/11 09305426 5.39522.10.00.100089

Itemised Charges - du business Mobile

User ID: Service ID: Tariff plan: Ahmad Mohd Din 971551238408 Premier Plan E

Monthly Charges Smart Offer (from 01/07/2011 to 31/07/2011) Charge 200.0000 200.00

National Calls Other Networks Date Time 16/07/11 16/07/11 Sub-Total Business Calling Circle Date 04/07/11 16:36 17:05

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Number Duration 00:00:54 00:00:17 971509054576 971509054576 Number Duration 00:00:26 971551238443 Destination Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Number 60166600052 60377701770 60166600052 60166600052 60377701770 60377701770 60166600052 60377701770 60166600052 60166600052 60166600052 60166600052 60166600052 60166600052 60166600052 60166600052 60377701770 60377701770 60377701770 60166600052 60377701770 60166600052 60377701770 60377701770 60166600052 60377701770 60377701770 60377701770 Duration 00:02:46 00:00:55 00:00:14 00:00:37 00:00:42 00:01:54 00:00:51 00:00:56 00:00:29 00:00:18 00:00:08 00:00:28 00:04:43 00:04:19 00:05:42 00:02:24 00:02:34 00:00:15 00:11:00 00:04:51 00:01:41 00:02:19 00:00:54 00:01:37 00:03:35 00:01:28 00:00:17 00:02:20

Sub-Total

Charge 0.2700 0.0850 0.36

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Time 21:12 Sub-Total International Calls Direct ID Date 01/07/11 01/07/11 01/07/11 02/07/11 02/07/11 03/07/11 04/07/11 04/07/11 05/07/11 05/07/11 06/07/11 07/07/11 11/07/11 11/07/11 12/07/11 12/07/11 13/07/11 13/07/11 13/07/11 14/07/11 14/07/11 15/07/11 15/07/11 15/07/11 15/07/11 15/07/11 16/07/11 16/07/11 Time 08:02 18:04 18:05 05:53 17:09 06:02 05:38 17:01 05:38 13:31 06:03 01:37 13:39 19:01 16:46 19:02 18:59 19:55 19:56 10:00 17:03 14:40 14:45 16:54 17:45 21:33 05:54 07:33

Charge 0.0000 0.00

Charge 2.7672 0.9169 0.2334 0.6168 0.7001 1.9004 0.8502 0.9335 0.4834 0.3001 0.1334 0.4668 4.7176 4.3175 5.7011 2.4005 2.5672 0.2501 11.0022 4.8510 1.6837 2.3171 0.9002 1.6170 3.5841 1.4670 0.2834 2.3338

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Itemised Bill du business Mobile

Bill Date : Bill Period : Bill Number : Account Number :

01/08/11 01/07/11 - 31/07/11 09305426 5.39522.10.00.100089

Itemised Charges - du business Mobile (continued)

International Calls (continued) Direct ID Date Time 16/07/11 15:03 16/07/11 18:28 17/07/11 05:54 17/07/11 09:51 17/07/11 15:15 17/07/11 16:44 17/07/11 16:49 18/07/11 05:55 19/07/11 06:02 19/07/11 19:49 20/07/11 06:01 20/07/11 19:00 21/07/11 15:46 21/07/11 17:00 21/07/11 18:56 21/07/11 18:56 22/07/11 09:05 22/07/11 15:17 22/07/11 16:25 23/07/11 12:17 24/07/11 07:03 24/07/11 19:04 25/07/11 13:43 25/07/11 17:24 25/07/11 19:04 26/07/11 05:56 26/07/11 21:22 26/07/11 21:46 27/07/11 17:09 28/07/11 05:57 28/07/11 07:14 28/07/11 18:35 29/07/11 19:42 29/07/11 19:47 30/07/11 07:31 30/07/11 15:57 31/07/11 18:31 Sub-Total

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SMS International Date 04/07/11 07/07/11 11/07/11 11/07/11 11/07/11 18/07/11 18/07/11 26/07/11 26/07/11 27/07/11 Time 15:44 01:18 01:37 13:12 15:25 16:56 17:20 14:07 14:33 11:05

Destination Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia

Number 60377701770 60377701770 60166600052 60166600052 60377701770 60166600052 60166600052 60166600052 60166600052 60377701770 60166600052 60377701770 60377701770 60377701770 60166600052 60166600052 60377701770 60377701770 60377701770 60377701770 60377701770 60377701770 60166600052 60166600052 60166600052 60166600052 60166600052 60166600052 60377701770 60166600052 60166600052 60377701770 60166600052 60166600052 60166600052 60166600052 60166600052

Duration 00:00:17 00:11:21 00:03:22 00:01:12 00:00:41 00:03:54 00:00:14 00:03:19 00:02:20 00:12:29 00:03:27 00:01:01 00:03:02 00:01:53 00:00:01 00:11:03 00:01:33 00:16:38 00:00:22 00:00:48 00:02:57 00:01:29 00:01:18 00:01:54 00:02:31 00:01:06 00:01:20 00:00:22 00:09:24 00:03:57 00:01:16 00:13:34 00:04:52 00:10:44 00:01:46 00:05:54 00:08:29

Charge 0.2834 11.3523 3.3673 1.2002 0.6835 3.9008 0.2334 3.3173 2.3338 12.4858 3.4507 1.0169 3.0339 1.8837 0.0167 11.0522 1.5503 16.6367 0.3667 0.8002 2.9506 1.4836 1.3003 1.9004 2.5172 1.1002 1.3336 0.3667 9.4019 3.9508 1.2669 13.5694 4.8676 10.7355 1.7670 5.9012 8.4850 212.16

Y
Number 60166600052 60166600052 60166600052 60166600052 60193043112 60166600052 60166600052 60166600052 60166600052 60166600052

Charge 0.4500 0.4500 0.4500 0.4500 0.4500 0.4500 0.4500 0.4500 0.4500 0.4500

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Itemised Bill du business Mobile

Bill Date : Bill Period : Bill Number : Account Number :

01/08/11 01/07/11 - 31/07/11 09305426 5.39522.10.00.100089

Itemised Charges - du business Mobile (continued)

Sub-Total

4.50

Total

AED 417.01

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