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MULTIFUNCTIONAL DIGITAL SYSTEMS

Network Administrators Guide

SOFTWARE LICENSE AGREEMENT


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This is a legal agreement between you, the end-user (You), and TTEC and its suppliers. This software, fonts (including their typefaces) and related documentation (Software) is licensed for use with the system CPU on which it was installed (System) in accordance with the terms contained in this Agreement. This Software is proprietary to TTEC and/or its suppliers. TTEC and its suppliers disclaim responsibility for the installation and/or use of this Software, and for the results obtained by using this Software. You may use one copy of the Software as installed on a single System, and may not copy the Software for any reason except as necessary to use the Software on a single System. Any copies of the Software shall be subject to the conditions of this Agreement. You may not, nor cause or permit any third party to, modify, adapt, merge, translate, reverse compile, reverse assemble, or reverse engineer the Software. You may not use the Software, except in accordance with this license. No title to the intellectual property in the Software is transferred to you and full ownership is retained by TTEC or its suppliers. Source code of the Software is not licensed to you. You will be held legally responsible for any copyright infringement, unauthorized transfer, reproduction or use of the Software or its documentation.

Term
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Network Administrators Guide SOFTWARE LICENSE AGREEMENT

USE THE SOFTWARE, EVEN IF TTEC OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, NOR FOR THIRD PARTY CLAIMS.

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Network Administrators Guide SOFTWARE LICENSE AGREEMENT

TRADEMARKS AND COPYRIGHT


Trademarks

The official name of Windows 98 is Microsoft Windows 98 Operating System. The official name of Windows Me is Microsoft Windows Me Operating System. The official name of Windows 2000 is Microsoft Windows 2000 Operating System. The official name of Windows XP is Microsoft Windows XP Operating System. The official name of Windows Server 2003 is Microsoft Windows Server 2003 Operating System. Microsoft, Windows, Windows NT, and the brand names and product names of other Microsoft products are trademarks of Microsoft Corporation in the US and other countries. Apple, AppleTalk, Macintosh, Mac, TrueType, and LaserWriter are trademarks of Apple Computer Inc. in the US and other countries. Postscript is a trademark of Adobe Systems Incorporated. Netscape is a trademark of Netscape Communications Corporation. IBM, AT and AIX are trademarks of International Business Machines Corporation. NOVELL, NetWare, and NDS are trademarks of Novell, Inc. Other company names and product names in this manual are the trademarks of their respective companies.

Copyright
2003 TOSHIBA TEC CORPORATION All Rights Reserved Under the copyright laws, this manual cannot be reproduced in any form without prior written permission of TTEC. No patent liability is assumed, however, with respect to the use of the information contained herein.

Network Administrators Guide TRADEMARKS AND COPYRIGHT

Preface
Thank you for purchasing e-STUDIO3511/4511, e-STUDIO350/450, or e-STUDIO230/280 Multifunctional Digital Systems. This Network Administrators Guide explains the instructions for administrators to set up and manage the e-STUDIO3511/4511, e-STUDIO350/450, or e-STUDIO230/280 from the network using TopAccess. Read this guide before setting up your e-STUDIO3511/4511, e-STUDIO350/450, or e-STUDIO230/280 using TopAccess. Keep this guide within easy reach, and use it to configure an environment that makes best of the e-STUDIOs functions.

About This Guide


This manual describes how to set up the e-STUDIO3511/4511, e-STUDIO350/450, or e-STUDIO230/280 from the network using TopAccess administrator functions. For information about initial setup for the e-STUDIO3511/4511, e-STUDIO350/450, or e-STUDIO230/280 from the Control Panel, see the User Functions Guide. For information about setting up network clients, see the Printing Guide and Network Operators Guide. For general information on using the copier, your computer, your application software, or your network, see the manuals that accompany those products.

Conventions

The term this equipment in this manual refers to the e-STUDIO3511/4511, e-STUDIO350/450, or e-STUDIO230/280. The term e-Filing in this manual is an abbreviation of electronic filing.

About Other Manuals


Other guides are included in the User Documentation CD-ROM provided with this system: Printing Guide explains how to install user software for the printer functions, including how to set up and manage print jobs from Microsoft Windows, Apple Mac OS, and UNIX computers. Network Operators Guideexplains how to set up and manage network functions using the TopAccess user functions such as network job management and template registration from client computers via a network. e-Filing Guideexplains how to operate the e-Filing features by using the TWAIN driver, File Downloader and e-Filing web utility. Network Fax Guideexplains how to use the network fax features that enable users to operate fax and internet fax sending from a client computer via network.

Network Administrators Guide Preface

Table of Contents
SOFTWARE LICENSE AGREEMENT ...........................................................2 TRADEMARKS AND COPYRIGHT................................................................4 Preface ...........................................................................................................5
About This Guide ....................................................................................................5 Conventions ......................................................................................................5 About Other Manuals..............................................................................................5

Table of Contents ...........................................................................................6

1. Overview .........................................................................................................11
Features and Functions................................................................................12
About Setup from TopAccess ...............................................................................12 About Maintenance from TopAccess....................................................................13 About Registration from TopAccess .....................................................................13 About Other Administrative Functions in TopAccess............................................14

Accessing TopAccess Administrator Mode ..................................................15

2. Easy Setup Flow.............................................................................................17


Overview for Network Configuration.............................................................18
Connecting to the Local Area Network over TCP/IP.............................................19 Connecting to the Local Area Network over IPX/SPX ..........................................19 Connecting to the Local Area Network over AppleTalk network...........................19 Connecting to the Internet ....................................................................................20

Setup Flow for Printing Features ..................................................................21


Setup Flow for Windows Printing..........................................................................21 Setup Flow for LPR Printing............................................................................22 Setup Flow for SMB Printing ...........................................................................23 Setup Flow for Peer-to-Peer Printing ..............................................................24 Setup Flow for IPP Printing .............................................................................25 Setup Flow for Printing via Windows Print Server...........................................26 Setup Flow for Novell Printing ..............................................................................27 Setup Flow for Macintosh Printing ........................................................................28 Setup Flow for AppleTalk Printing...................................................................29 Setup Flow for LPR Printing............................................................................29 Setup Flow for Unix Printing .................................................................................30 Setup Flow for FTP Printing..................................................................................31 Setup Flow for Email Printing ...............................................................................31

Setup Flow for Scanning Features ...............................................................33


Setup Flow for Save as file ...................................................................................33 Setup Flow for Scan to Email ...............................................................................34

Setup Flow for Fax Features ........................................................................36


Setup Flow for Network-Fax .................................................................................36 Setup Flow for Internet Fax ..................................................................................38 Setup Flow for Onramp Gateway .........................................................................39 Setup Flow for Offramp Gateway .........................................................................41

Setup Flow for e-Filing Features ..................................................................44


Setup Flow for e-Filing Web Utility........................................................................44 Setup Flow for TWAIN Driver and File Downloader .............................................44

3. Setting up from TopAccess...........................................................................47


Setting up Device Settings ...........................................................................48
Setting up the Device Information.........................................................................49 Setting up the Energy Save ..................................................................................50 6 Network Administrators Guide Table of Contents

Setting up the Time and Date ...............................................................................50 Setting up the Web General Setting .....................................................................51

Setting up Network Settings .........................................................................52


Setting up the TCP/IP ...........................................................................................53 Setting up the IPX/SPX.........................................................................................54 Setting up the AppleTalk.......................................................................................54 Setting up the Rendezvous...................................................................................55 Setting up the LDAP Session ...............................................................................55 Setting up the DNS Session .................................................................................55 Setting up the DDNS Session...............................................................................56 Setting up the SLP Session ..................................................................................56 Setting up the SMB Session .................................................................................56 Setting up the NetWare Session...........................................................................57 Setting up the HTTP Network Service ..................................................................58 Setting up the SMTP Client ..................................................................................58 Setting up the SMTP Server .................................................................................59 Setting up the POP3 Network Service..................................................................60 Setting up the FTP Client......................................................................................61 Setting up the FTP Server ....................................................................................61 Setting up the SNMP Network Service .................................................................61

Setting up Copier Settings............................................................................63


Setting up the Copier Settings ..............................................................................64

Setting up Fax Settings ................................................................................66


Setting up the Fax Settings...................................................................................67

Setting up Save as file Settings....................................................................71


Setting up the Local Storage Path ........................................................................72 Setting up the Storage Maintenance ....................................................................72 Setting up the Destination.....................................................................................73 Setting up the Remote 1 and Remote 2 ...............................................................73 Setting up the N/W-Fax Destination .....................................................................74 Setting up the N/W-Fax Folder .............................................................................75

Setting up Email Settings .............................................................................76


Setting up the Email Settings................................................................................77

Setting up Internet Fax Settings ...................................................................78


Setting up the Internet Fax Settings .....................................................................79

Setting up Printer Settings............................................................................80


Setting up the Printer Settings ..............................................................................81

Setting up Print Service Settings ..................................................................83


Setting up the Raw TCP Print...............................................................................84 Setting up the LPD Print .......................................................................................84 Setting up the IPP Print ........................................................................................85 Setting up the FTP Print .......................................................................................85 Setting up the NetWare Print ................................................................................86 Setting up the Email Print .....................................................................................86

Displaying Version Information.....................................................................88

4. Managing the Device......................................................................................89


Maintaining from TopAccess ........................................................................90
About the Maintenance Functions ........................................................................90 Updating the Software ..........................................................................................91 Removing the Client Software ..............................................................................93 Backing up Data ...................................................................................................94 Restoring Data from Backup File..........................................................................96 Network Administrators Guide Table of Contents 7

Deleting the Data from Local Folder .....................................................................99 Managing Directory Service................................................................................100 Setting up Notification.........................................................................................101 Importing and Exporting the Address Book ........................................................103 Importing the Address Book Data .................................................................103 Exporting the Address Book Data .................................................................105 Importing and Exporting the Department Code ..................................................107 Importing the Department Code Data ...........................................................107 Exporting the Department Code Data ...........................................................108 Exporting the Logs and Journals ........................................................................110 Clearing the Logs and Journals ..........................................................................111

Registering from TopAccess ......................................................................113


About the Registrations ......................................................................................113 Registering Public Templates .............................................................................113 Creating or Editing the Public Templates......................................................113 Panel Setting ...........................................................................................118 Destination Setting ..................................................................................118 Internet Fax Setting .................................................................................124 Fax Setting ..............................................................................................125 Email Setting ...........................................................................................127 Save as file Setting..................................................................................128 Box Setting ..............................................................................................130 Scan Setting ............................................................................................130 Resetting the Public Template ......................................................................132 Resetting a Public Template ...................................................................132 Resetting All Public Templates................................................................133 Registering Fax and Internet Fax Received Forward .........................................134 Setting up the Fax or Internet Fax Received Forward Properties .................137 Destination Setting ..................................................................................137 Internet Fax Setting .................................................................................142 Email Setting ...........................................................................................143 Save as file Setting..................................................................................144 Box Setting ..............................................................................................146

Displaying Message Log ............................................................................147 Managing Department Code ......................................................................148


Displaying the Department List and Counters ....................................................148 Clearing the Department Counters .....................................................................150 Registering or modifying the Department Code..................................................153 Deleting the Department Code ...........................................................................154

5. Setting up Network Server ..........................................................................159


About Network Server Setup ......................................................................160 Setting up Windows Print Server................................................................161
Configuring the Windows Print Server................................................................161 Installing the Printer Drivers as Shared Printers ...........................................161 Setting up the Clients ....................................................................................162

Setting up NetWare Print Server ................................................................163


Setting up the NetWare in Bindery Mode ...........................................................163 Editing the Network Startup File....................................................................163 Setting up the NetWare File Server ..............................................................163 Setting up the NetWare in NDS Mode ................................................................165 Setting up the NetWare in NDPS Mode..............................................................166

Setting up DNS and Mail Servers...............................................................171


Tips of Setting up the DNS and Mail Servers for Email ......................................172 8 Network Administrators Guide Table of Contents

Tips of Setting up the DNS and Mail Servers for Internet Fax............................172 Tips of Setting up the DNS and Mail Servers for Offramp Gateway...................172

6. Troubleshooting ...........................................................................................173
Troubleshooting Overview..........................................................................174
Network Connectivity Problems..........................................................................174 Cannot Discover Device .....................................................................................178 Cannot Ping the Device ......................................................................................180 Cannot Print From Client ....................................................................................181 Network or Touch Panel Display Disabled After LDAP Search ..........................181 Banner Page Outputted to Inner Tray.................................................................182

Troubleshooting Hardware Errors ..............................................................183


Common Errors ..................................................................................................183 Startup Page Does Not Print.........................................................................183 Print Jobs Not Output....................................................................................183 Device Status Indicators .....................................................................................184 Copier Maintenance Calls .............................................................................184 TopAccess Error Messages................................................................................186 Message Log.................................................................................................186

Troubleshooting Network Errors.................................................................190


Cannot See This Equipment...............................................................................190 Cannot Print To This Equipment.........................................................................191

7. Appendix .......................................................................................................193
Default Setting List .....................................................................................194
Default Settings for General Setting ...................................................................194 Device Information ........................................................................................194 Energy Save..................................................................................................194 Time Stamp...................................................................................................194 Web General Setting.....................................................................................194 Default Settings for Network Setting...................................................................194 TCP/IP...........................................................................................................194 IPX/SPX ........................................................................................................194 AppleTalk ......................................................................................................195 Rendezvous ..................................................................................................195 LDAP Session ...............................................................................................195 DNS Session.................................................................................................195 DDNS Session ..............................................................................................195 SLP Session..................................................................................................195 SMB Session.................................................................................................195 NetWare Session ..........................................................................................195 HTTP Network Service..................................................................................196 SMTP Client ..................................................................................................196 SMTP Server.................................................................................................196 POP3 Network Service .................................................................................196 FTP Client .....................................................................................................196 FTP Server....................................................................................................196 SNMP Network Service.................................................................................197 Default Settings for Copier Setting .....................................................................197 Default Settings for Fax Setting (Optional) .........................................................197 Default Settings for Save as file Setting .............................................................198 Default Settings for Email Setting .......................................................................198 Default Settings for Internet Fax Setting.............................................................198 Default Settings for Printer Setting .....................................................................199 Network Administrators Guide Table of Contents 9

Default Settings for Print Service........................................................................199 Raw TCP Print ..............................................................................................199 LPD Print.......................................................................................................199 IPP Print ........................................................................................................199 FTP Print .......................................................................................................199 NetWare Print................................................................................................200 Email Print.....................................................................................................200

8. INDEX ............................................................................................................201

10

Network Administrators Guide Table of Contents

1. OVERVIEW

Network Administrators Guide 1. Overview

11

Features and Functions


With the TopAccess web-based device management utility in the administrator mode, you can configure network and device settings, display and filter message and job logs, and control current jobs using a web browser. NOTE:

Before you read through this guide and perform the setup and maintenance operations, please perform the setup for TopAccess. For information about setting up the equipment for TopAccess, see the User Functions Guide.

About Setup from TopAccess


Following setup options are performed from TopAccess in the administrator mode: Configuring device settings An administrator can configure the device settings such as device information, energy save, date and time, and language for TopAccess web utility. Configuring network settings An administrator can configure the network settings such as TCP/IP, IPX/SPX, AppleTalk, Rendezvous, LDAP session, DNS session, DDNS session, SLP session, SMB session, Netware session, HTTP network service, SMTP client, SMTP server, POP3 network service, FTP client, FTP server, and SNMP network service. Configuring copier settings An administrator can configure the default copier settings such as color mode (only for e-STUDIO3511/4511), original mode for color (only for e-STUDIO3511/4511), original mode for black, exposure, bypass feed, book > 2, magazine sort, 2in1/4in1, maximum copies, auto 2-sided mode, and sorter mode priority. Configuring fax settings An administrator can configure the facsimile device settings such as terminal ID, fax number, line 2 number, ringer volume, monitor volume, completion volume, reception mode, remote RX, dial type, dial type (line 2), line-2 mode, resolution, original mode, exposure, TTI, RTI, ECM, discard, reduction, duplex print, alternation, recovery transmit, journal auto print, memory transmission report, multi transmission report, polling report, and relay station report. NOTE:

The fax settings are available only when the fax option is installed on this equipment.

Configuring save as file settings An administrator can configure the save as file settings such as storage maintenance, destination, remote 1, remote 2, N/W-Fax destination, and N/W-Fax folder. Configuring Email settings An administrator can configure the Email settings such as file format, fragment message size, and default body strings. Configuring Internet Fax settings An administrator can configure the Internet Fax settings such as fragment page size and default body strings. Configuring printer settings An administrator can configure the default printer settings such as number of days to save private, proof and invalid jobs, duplex printing, default paper size, default paper type, default orientation, default stapling, default output tray, PCL form line, PCL font pitch, PCL font point size, PCL font number, auto paper size conversion, and print startup page. Configuring print service settings An administrator can configure the print services such as Raw TCP/IP print, LPD print, IPP print, FTP print, NetWare print, and Email print.

12

Network Administrators Guide Features and Functions

About Maintenance from TopAccess


Following maintenance options are performed from TopAccess in the administrator mode: Updating client software An administrator can update the client software saved in this equipment. When a new version of client software is released, an administrator should update the client software in this equipment so clients can install new versions of their client software from TopAccess. Removing client software An administrator can remove client software saved in this equipment. Creating backup files An administrator can save the data in the address book, mailboxes, and templates as files for backups. Restoring data from backup files An administrator can restore the data in the address book, mailboxes, and templates using the backup files. Deleting data in hard disk An administrator can delete data such as scan, transmission, and reception data in the hard disk. Use this feature to delete data periodically for restoring the hard disk space if there is not enough disk space for operation. Registering the directory service An administrator can add or delete directory service for LDAP servers. If any LDAP servers are registered, clients can search for data using the registered LDAP servers to add new Email addresses to the address book. Setting up the notification settings An administrator can enable or disable Email notifications for specific events that occur in this equipment. An administrator specifies the Email address to send a notification. Importing and exporting address book data An administrator can import/export the address book data in CSV format. Importing and exporting department code data An administrator can import/export the department code data in CSV format. Exporting logs An administrator can export the logs and journals in CSV format such as print job logs, fax transmit journals, fax reception journals, scan logs, and message logs. Clearing logs An administrator can clear the logs and journals in CSV format such as print job logs, fax transmit journals, fax reception journals, scan logs, and message logs.

About Registration from TopAccess


Registering is performed from TopAccess in the administrator mode: Registering public templates An administrator can register public templates that are available for all users. Registering Fax or Internet Fax Received Forward An administrator can register the agents for the relay transmission of received faxes or Internet Faxes. Using these agents, an administrator can collect the all received faxes by transmitting them to another internet fax device, saving them as a file in the hard disk or network folders, sending them to specific Email addresses, or storing to e-Filing. NOTE:

The Fax Received Forward is available only when the fax option is installed on this equipment.

Network Administrators Guide Features and Functions

13

About Other Administrative Functions in TopAccess


Displaying message logs An administrator can display the message logs from TopAccess in the administrator mode. Registering department codes An administrator can manage department codes from the Counter tab.

14

Network Administrators Guide Features and Functions

Accessing TopAccess Administrator Mode


TopAccess, web-based utility available on this equipment, allows you to manage this equipment remotely via the Internet or via your companys intranet. To operate TopAccess, this equipment should be connected to the network and configured with the TCP/IP settings. After you complete the TCP/IP setup, you can access to the TopAccess web site to operate various functions from your computer using a Web browser such as Netscape Navigator and Internet Explorer. You can use the TopAccess web-based utility from a Windows, Macintosh or Unix operating system environment. The following browsers are supported: Windows Internet Explorer 5.5 or later Netscape Navigator 7.02 or later Macintosh Internet Explorer 5.5 or later Netscape Navigator 7.02 or later Unix Netscape Navigator 7.02 or later

Accessing TopAccess in the administrator mode

1.

To navigate to TopAccess, enter the following URL on the address box of your Internet browser.
http://<IP Address> or http://<Device Name>

For example When the IP address of the equipment is 10.10.70.105:

http://10.10.70.105
When the device name of this equipment is mfp-00c67861:

http://mfp-00c67861

2. 3.

The TopAccess web page opens. Click the [Administration] tab.

The Login page is displayed.

Network Administrators Guide Accessing TopAccess Administrator Mode

15

4.

Enter the administrator password in the Password field. Then click [Login].


SUPPLEMENT:

You cannot change a name in the User Name field. It always must be Admin to login TopAccess in the administrator mode. The Setup page is displayed.

The default administrator password is 123456 if you have not change the administrator password.

5.

Click the menu and submenu to display the desired page.

SUPPLEMENT:

To logout from the administrator mode, click the Logout link that is displayed in the upper right.

16

Network Administrators Guide Accessing TopAccess Administrator Mode

2. EASY SETUP FLOW

Network Administrators Guide 2. Easy Setup Flow

17

Overview for Network Configuration


This equipment supports the various features of electronic document processing over a network such as network printing, scanning, and sending Email or Internet Fax over the Internet. To enable these features, an administrator has to assign the proper network configuration to client computers, servers, and this equipment. NOTE:

This chapter describes the setup flow for network features. For information about setting up local features such as copy and fax, please see the User Functions Guide. The guide describes how to operate the [User Functions] button that contains setup features for users and administrators. Some settings can be assigned from the Touch Panel Display on this equipment. Before setting up from TopAccess, please see the User Functions Guide and perform the initial setup for this equipment.

Following diagram illustrates the common network configurations for this equipment.
Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 Unix workstation TCP/IP or IPX/SPX Local Area Network Windows Print Server NetWare Print Server

Parallel or USB Connection


* USB Connection is not available for Windows NT 4.0

Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 AppleTalk or TCP/IP Local Area Network Mac OS 8.6 Mac OS 9.x Mac OS X

Internet
DNS Server Email Server

For e-STUDIO230/280: To set up the parallel printing, the optional Parallel Interface Kit must be installed.

18

Network Administrators Guide Overview for Network Configuration

Connecting to the Local Area Network over TCP/IP


When this equipment is connected to the local area network over TCP/IP with Windows computers, Unix workstations, and NetWare servers, the following features are available: Printing Features SMB Printing in the Peer-to-Peer connection from Windows computers P.23 "Setup Flow for SMB Printing"

Peer-to-Peer Printing in the Peer-to-Peer connection from Windows computers P.24 "Setup Flow for Peer-to-Peer Printing" LPR Printing in the Peer-to-Peer connection from Windows computers P.22 "Setup Flow for LPR Printing" IPP Printing in the Peer-to-Peer connection from Windows computers P.25 "Setup Flow for IPP Printing" SMB Printing through the Windows Print Server from Windows computers P.26 "Setup Flow for Printing via Windows Print Server" Novell Printing through the NetWare Print Server from Windows computers P.27 "Setup Flow for Novell Printing" LPR Printing in the TCP/IP network from Macintosh computers P.29 "Setup Flow for LPR Printing" FTP Printing P.31 "Setup Flow for FTP Printing" Printing from Unix workstation P.30 "Setup Flow for Unix Printing"

Job Monitoring with TopAccessDocMon from Windows Scanning Features Save as file feature for saving scanned images or received jobs as files in network folder P.33 "Setup Flow for Save as file" e-Filing Features Editing the files in the Box using e-Filing web utility P.44 "Setup Flow for e-Filing Web Utility"

Acquiring data from a Box with TWAIN driver or File downloader P.44 "Setup Flow for TWAIN Driver and File Downloader"

Network Management Features Monitoring or managing this equipment using TopAccess

Connecting to the Local Area Network over IPX/SPX


When this equipment is connected to the local area network over IPX/SPX with Windows computers and NetWare servers, the following features are available: Printing Features Novell Printing through the NetWare Print Server from Windows computers P.27 "Setup Flow for Novell Printing"

Connecting to the Local Area Network over AppleTalk network


When this equipment is connected to the local area network over AppleTalk with Macintosh computers, the following features are available: Printing Features AppleTalk Printing in the AppleTalk network from Macintosh computers Network Administrators Guide Overview for Network Configuration 19

P.29 "Setup Flow for AppleTalk Printing"

Connecting to the Internet


When this equipment is connected to the local area network where the Internet access is enabled with DNS server and mail server, the following features are available: Printing Features IPP Printing in the Internet connection from Windows computers P.25 "Setup Flow for IPP Printing"

Email Printing in the Internet connection using Email client software P.31 "Setup Flow for Email Printing"

Scanning Features Scan to Email at this equipment P.34 "Setup Flow for Scan to Email" Fax Features

Sending or Receiving Internet Fax at this equipment P.38 "Setup Flow for Internet Fax" Sending fax or Internet Fax using the N/W-Fax driver from Windows computers P.36 "Setup Flow for Network-Fax" Onramp gateway (convert a received fax from the public switched telephone line to an Internet Fax and send it to the Internet) P.39 "Setup Flow for Onramp Gateway" Offramp gateway (convert a received Internet Fax from Internet to a fax and send it to facsimile through the public switched telephone line) P.41 "Setup Flow for Offramp Gateway" The N/W-Fax driver, Onramp gateway and Offramp gateway can be operated only when optional fax unit is installed in this equipment.

NOTE:

20

Network Administrators Guide Overview for Network Configuration

Setup Flow for Printing Features


This section describes the minimum setup flow to configure this equipment for printing. For e-STUDIO350/450 and e-STUDIO230/280: The printing features are available only when the Printer Kit or Printer/Scanner Kit is installed.

Setup Flow for Windows Printing


This equipment supports SMB printing, Peer-to-Peer printing, LPR printing, and IPP printing for Windows computers. The configurations required are different for each printing system. If you are not sure which printing system you will use, choose the proper printing system according to operating systems of clients in your network:


SUPPLEMENTS:

For Windows 98/Me SMB Printing or Peer-to-Peer Printing For Windows NT 4.0, Windows 2000, Windows XP, Windows Server 2003 LPR Printing It assumes using SMB printing in a small network. If you can use the Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 as a print server, it is recommended to set up for printing via Windows print server. This equipment also supports printing via the parallel port. When this equipment is used for parallel printing, there is no need to configure the equipment. To set up for parallel printing, please see the Quick Start Guide.

For e-STUDIO230/280: To set up the parallel printing, the optional Parallel Interface Kit must be installed.

System Requirements Windows printing applies to the following Windows computers. Display Resolution 1024 x 768 dots or more Display Color High Color (16bit) or higher is recommended CPU Pentium 133 MHz minimum (Pentium 266 MHz or faster recommended) Memory 64MB for Windows 98 96MB for Windows Me and Windows NT 4.0 128MB for Windows 2000/XP/Server 2003

The applicable computers depend on the printing systems: LPR Printing Windows NT 4.0 Service Pack 6a Windows 2000 Service Pack 3 Windows XP Service Pack 1 Windows Server 2003 SMB Printing Windows 98 (Windows 98 Second Edition Recommended) Windows Me Windows NT 4.0 Service Pack 6a Windows 2000 Service Pack 3 Windows XP Service Pack 1 Network Administrators Guide Setup Flow for Printing Features 21

Windows Server 2003 Peer-to-Peer Printing Windows 98 (Windows 98 Second Edition Recommended) Windows Me IPP Printing Windows 2000 Service Pack 3 Windows XP Service Pack 1 Windows Server 2003

Setup Flow for LPR Printing


Connecting over TCP/IP Network

Setting up the LPR printer connection

Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003

This equipment can be used with LPR printer connection for Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003. LPR printing is the common method to setting up the printer from servers. It is better to use LPR printing for Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 rather than SMB printing because the printing process of LPR printing is shorter than SMB printing.

Setup procedure
Step 1: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"

Step 2: Setting up the LPD Print Service.


P.84 "Setting up the LPD Print"

Step 3: Setting up the Raw TCP if required.


If you permit a Raw TCP connection for printing, which can be used with Windows 2000, Windows XP, and Windows Server 2003 TCP/IP, please configure the Raw TCP/IP Print as well. P.84 "Setting up the Raw TCP Print"

Step 4: Advise users to install the Client Software for LPR printing.
Users can install the printer drivers for LPR printing by installation from the Client1 CD-ROM and add the LPR port. For more information about the LPR installation, please see the Printing Guide. In the LPR enabled network, users must install following client software for printing:

22

Network Administrators Guide Setup Flow for Printing Features

Printer Drivers TopAccessDocMon Agfa Font Manager

Setup Flow for SMB Printing


Network Environment over TCP/IP Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003

Setting up SMB Printer Connection

This equipment can be used with SMB printer connection that allows you to connect to this equipment using File and Printer Sharing for Microsoft Networks service. SMB printing is the common method to setting up the printer from the Windows 98/Me computers. However, SMB printing is not suitable for printing a large amount of documents. NOTE:

It assumes using SMB printing in a small network. If you can use the Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 as a print server, it is recommended to set up for printing via Windows print server. P.26 "Setup Flow for Printing via Windows Print Server"

Setup procedure
Step 1: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"

Step 2: Setting up the SMB Session.


The NetBIOS name and workgroup should be configured to enable SMB printing. Also if the network system uses the WINS server to provide name resolution for this equipment with the Windows network, you can specify the WINS server to be used. P.56 "Setting up the SMB Session"

Step 3: Advise users to install the Client Software for SMB printing.
Users can install the printer drivers for SMB printing using the following methods: 1) Point and Print installation or 2) installation from the Client1 CD-ROM. It is recommended for an Network Administrators Guide Setup Flow for Printing Features 23

administrator to determine which method should be used for an installation (or allows both installations for users.) For more information about the SMB installation, please see the Printing Guide. In the SMB enabled network, users must install following client software for printing: Printer Drivers TopAccessDocMon Agfa Font Manager

Setup Flow for Peer-to-Peer Printing


Connecting over TCP/IP Network Windows 98 Windows Me

Windows 98 Windows Me Setting up the TCP/IP printer connection with Peer-to-Peer Utility

Windows 98 Windows Me

This equipment provides the Peer-to-Peer Utility, (for Windows 98 and Windows Me), that enables a peer-to-peer connection over the TCP/IP network. The Peer-to-Peer Utility allows users to add the Peer-to-Peer TCP/IP port by searching for the equipment in the local area network. If an administrator does not allow printer sharing in a Windows network, (which means the SMB print service is disabled), he or she can permit users to connect to this equipment using the Peer-to-Peer Utility. NOTE:

TopAccessDocMon cannot be used when you configure the printer connection using the Peer-to-Peer utility.

Setup procedure
Step 1: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"

24

Network Administrators Guide Setup Flow for Printing Features

Step 2: Advise users to install the Client Software for Peer-to-Peer printing.
Users can get the printer drivers for Peer-to-Peer printing by installation from the Client1 CD-ROM. For more information about the Peer-to-Peer installation, please see the Printing Guide. In the Peer-to-Peer enabled network, users must install following client software for printing: Printer Drivers Peer-to-Peer Utility Agfa Font Manager

Setup Flow for IPP Printing


Connecting over Internet

Windows 2000 Windows XP Windows Server 2003 Setting up the IPP printer connection

This equipment can be used with the IPP printer connection for Windows 2000, Windows XP, and Windows Server 2003 in a TCP/IP network. Even though IPP printing can be used in a local area network, this method is commonly used to print over the Internet. If you allow IPP printing through the Internet, you must configure the DNS server to enable users to access this equipment over the Internet using the HTTP protocol. This is useful when users want to print to this equipment from outside the local area network.

Setup procedure
Step 1: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"

Step 2: Setting up the DNS Session to specify the DNS server that assigns the equipments DNS name.
The DNS Session should be configured when the DNS server is used to assign the DNS name (rather than the IP address) over the Internet. P.55 "Setting up the DNS Session"

Step 3: Setting up the DDNS Session if required.


If the DNS server supports the dynamic DNS service, please configure the DDNS Session to enable the dynamic DNS service. P.56 "Setting up the DDNS Session"

Step 4: Setting up the IPP Print Service.


P.85 "Setting up the IPP Print" Network Administrators Guide Setup Flow for Printing Features 25

Step 5: Advise users to install the Client Software for IPP printing.
Users can install the printer drivers for IPP printing by installation by Add Printer Wizard. For more information about the IPP installation, please see the Printing Guide. In the IPP enabled network, users must install following client software for printing: Printer Drivers TopAccessDocMon Agfa Font Manager NOTE:

TopAccessDocMon is available only when the client computers are connected to this equipment within the same local area network. Also TopAccessDocMon cannot automatically find the IP or IPX address of this equipment to connect, if users install the client software for IPP printing. In that case, users must find the equipment in the network using the Network Discovery feature. For more information about TopAccessDocMon, see the Printing Guide.

Setup Flow for Printing via Windows Print Server


Connecting to Client Server type of Microsoft network

Setting up the LPR connection

Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003

Setting up the SMB printer connection

Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003

When you want to manage all print jobs in the print server instead of directly printing to this equipment, the Windows Client Server network solution is helpful. In this case, an administrator sets up the sharing printer using LPR in Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 print server. Then clients can install the printer driver from the Windows print server using SMB.

Setup procedure
Step 1: Setting up this equipment for LPR printing.
Please see the setup flow for LPR printing. P.22 "Setup Flow for LPR Printing" NOTE:

When installing the printer driver in the server to set up the sharing printer, install the printer driver by the Add Printer Wizard. Do not install the printer driver using the installer.

26

Network Administrators Guide Setup Flow for Printing Features

Step 2: Setting up the Windows print server.


P.161 "Setting up Windows Print Server"

Step 3: Advise users to install the Client Software for SMB printing via the Windows print server.
Users can install the printer drivers for Windows Client Server network from the queue created in the Windows print server. This installation method is common for Windows print sharing. Please refer to the Windows documentation for information about sharing printers. In the Windows Client Server network, users must install following client software for printing: Printer Drivers TopAccessDocMon Agfa Font Manager

Setup Flow for Novell Printing


This equipment supports Novell printing for Windows computers. System Requirements Novell printing applies the following NetWare server and client computers: NetWare: NetWare 4.x bindery emulation mode NetWare 4.x NDS mode NetWare 5.x and 6.x NDS mode (over IPX/SPX only) NetWare NDPS Printer Agent Client OS: Windows 98 (Windows 98 Second Edition Recommended) Windows Me Windows NT 4.0 Service Pack 5 Windows 2000 Service Pack 3 Windows XP Service Pack 1 Windows Server 2003
Connecting with a NetWare Environment over TCP/IP or IPX/SPX Network

NetWare 4.x NetWare 5.x NetWare 6.x Setting up the Novell printer connection Setting up the SMB printer connection to Novell print queue

Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003

Network Administrators Guide Setup Flow for Printing Features

27

When you want to manage the print jobs in the NetWare print server instead of directly printing to this equipment, an administrator must configure the NetWare print servers and this equipment. This equipment supports the PSERVER in the NetWare 4.x bindery emulation mode, NetWare 4.x NDS mode, NetWare 5.x NDS/NDPS mode, and NetWare 6.x NDS/NDPS mode.

Setup procedure
Step 1: Setting up the NetWare print server.
P.163 "Setting up NetWare Print Server"

Step 2: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"

Step 3: Setting up the IPX/SPX if this equipment is used in the IPX/SPX network.
P.54 "Setting up the IPX/SPX"

Step 4: Setting up the NetWare Session.


P.57 "Setting up the NetWare Session"

Step 5: Setting up the SLP Session.


If the NetWare file server is connected to the equipment over the TCP/IP network, enable the SLP. P.56 "Setting up the SLP Session"

Step 6: Setting up the NetWare Print Service.


P.86 "Setting up the NetWare Print"

Step 7: Advise users to install the Client Software for Novell printing.
Users can install the printer drivers for Novell printing from the Client1 CD-ROM and map the queue created in the NetWare server. For more information about the Novell installation, please see the Printing Guide. In the Novell network, users must install following client software for printing: Printer Drivers TopAccessDocMon Agfa Font Manager

Setup Flow for Macintosh Printing


This equipment supports AppleTalk printing and LPR printing for Macintosh computers. The configurations required are different for each printing system. System Requirements Macintosh printing applies the following Mac OS computers and environments: Display Resolution: OS: Protocol: 1024 x 768 dots or more Mac OS 8.6 to 9.x, Mac OS X TCP/IP or AppleTalk (Ethernet)

28

Network Administrators Guide Setup Flow for Printing Features

Printer Driver:

LaserWriter 8 printer driver version 8.6.5 or later (not required for Mac OS X 10.2.4 or later)

NOTE:

Macintosh printing from Mac OS X 10.2 and its earlier versions of Mac OS X is supported only in Classic mode using the PPD file for Mac OS 8.6 to 9.x. This equipment also provides the PPD file for Mac OS X 10.2.4 or later.

Setup Flow for AppleTalk Printing


Connecting over AppleTalk Network

Mac OS 8.6 Mac OS 9.x Mac OS X Setting up the AppleTalk printer connection

This equipment can be used with the AppleTalk printer connection when the Macintosh computers and the equipment are connected over the AppleTalk network.

Setup procedure
Step 1: Setting up the AppleTalk.
Please see the User Functions Guide to configure AppleTalk from the Touch Panel Display, or from TopAccess. P.54 "Setting up the AppleTalk"

Step 2: Advise users to install the Macintosh PPD file.


Users can install the Macintosh PPD file from the Client1 CD-ROM. For more information about the Macintosh PPD file installation and setting up AppleTalk printing on the Macintosh computer, please see the Printing Guide.

Setup Flow for LPR Printing


Connecting over TCP/IP Network

Mac OS 8.6 Mac OS 9.x Mac OS X Setting up the LPR printer connection

This equipment can be used with the LPR printer connection when the Macintosh computers and the equipment are connected over the TCP/IP network.

Network Administrators Guide Setup Flow for Printing Features

29

Setup procedure
Step 1: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"

Step 2: Setting up the LPD Print Service.


P.84 "Setting up the LPD Print"

Step 3: Advise users to install the Macintosh PPD file.


Users can install the Macintosh PPD file from the Client1 CD-ROM. For more information about the Macintosh PPD file installation and setting up LPR printing on the Macintosh computer, please see the Printing Guide.

Setup Flow for Unix Printing


This equipment supports printing for Unix workstations using the Unix Filters. System Requirements Unix printing applies the following Unix workstations: OS: Sun Solaris 2.6/2.7/7.8/8/9 HP-UX ver.10.20/11.x IBM AIX 4.1.5/4.3.3/5L SCO UnixWare 7 SCO OpenUnix 8 Red Hat Linux 6.2/7.1/7.2/7.3/8.0 SuSE Linux ver.7.0/8.1 Mandrake Linux ver.7.1/9 Turbo Linux 8
Connecting over TCP/IP Network

Unix workstation

Setting up the LPR printer connection

This equipment can be used with the LPR printer connection when the Unix workstations and the equipment are connected over the TCP/IP network.

30

Network Administrators Guide Setup Flow for Printing Features

Setup procedure
Step 1: Setting up the TCP/IP.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"

Step 2: Setting up the LPD Print Service.


P.84 "Setting up the LPD Print"

Step 3: Advise users to install the Unix Filters for Unix printing.
Users can install the Unix filters for Unix printing from the Admins Client CD-ROM. For more information about the Unix installation, please see the Printing Guide.

Setup Flow for FTP Printing


This equipment supports FTP printing that enables to print a file sent through FTP protocol. Users can send a print file using the FTP download tools to this equipment from any operating systems. This equipment can print following files using the FTP printing:

PCL format print job file PostScript Level 3 print job file Text data file

Setup procedure
Step 1: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"

Step 2: Setting up the FTP Print Service.


P.85 "Setting up the FTP Print"

Step 3: Now any users can download to this equipment using the FTP down-load tools.
Users can use any FTP download tools to print through FTP. For more information about FTP printing, please see the Printing Guide.

Setup Flow for Email Printing


This equipment allows you to print a file sent to it via Email. Users can send a print job by attaching the file that users want to print to an Email. This equipment will receive the message from the POP3 account in the Email server and print the file. This equipment can print the following files:

TIFF file 31

Network Administrators Guide Setup Flow for Printing Features

Text data file

Setup procedure
Step 1: Setting up the POP3 account for this equipment in the incoming mail server.
P.171 "Setting up DNS and Mail Servers"

Step 2: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"

Step 3: Setting up the POP3 Network Servers to specify the POP3 server.
P.60 "Setting up the POP3 Network Service"

Step 4: Setting up the Email Print Service.


P.86 "Setting up the Email Print"

Step 5: Now any users can print a file by sending an Email message.
Any Email client software can be used to send a print job to this equipment. For more information about Email printing, please see the Printing Guide.

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Network Administrators Guide Setup Flow for Printing Features

Setup Flow for Scanning Features


This section describes the minimum setup flow required to configure this equipment for scanning. For e-STUDIO350/450 and e-STUDIO230/280: The scanning features are available only when the Printer Kit and Scanner Upgrade Kit are installed, or when the Printer/Scanner Kit is installed.

Setup Flow for Save as file


The Save as file feature allows users to save images scanned by a copy operation, scan operation, or fax operation to the local hard disk or the network shared folder.
Copy/Scan/Fax Connecting over TCP/IP Network
Save as File into Network folders Save as File into Local folders Local Hard Disk

Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003
Network Hard Disk

You can enable or disable the Save as file into the local folder and network folders. When enabled, you can specify which network folders to save the scanned file, or you can allow users to specify the network folders for each Save as file operation.

Setup procedure
Step 1: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"

Step 2: Setting up the SMB Session.


When the SMB protocol is used to send scanned files to a network folder, the SMB Session must be configured to permit sending the scanned files to the network folder. Also the NetBIOS name and workgroup must be set to enable users to browse the local folder in the equipment and access the scanned files in it from client computers. P.56 "Setting up the SMB Session"

Step 3: Setting up the FTP Network Service, if required.


When the FTP protocol is used to send scanned files to a network folder, the FTP Client Service should be enabled. Also the network folders must be configured as the FTP accessible folders. P.61 "Setting up the FTP Client"

Network Administrators Guide Setup Flow for Scanning Features

33

Step 4: Setting up the Destination.


You should configure the destination. You can allow users to save scanned files only in the local folder, or allow users to save scanned files in the network folders. P.73 "Setting up the Destination"

Step 5: Setting up the Remote 1 and Remote 2


If you allow users to save scanned files in the network folders, you should specify which network folders can save the scanned files, or allow users to specify the network folders. P.73 "Setting up the Remote 1 and Remote 2"

Setup Flow for Scan to Email


The Scan to Email feature allows users to send scanned images to Email addresses over the Internet.
Connecting to Internet Scan to Email

Send email to the Internet via SMTP server

Internet

SMTP Server

When configuring the Scan to Email environment, this equipment sends an Email to the SMTP server and transfers the document to the Internet. A DNS server is required for the SMTP server to transmit the Scan to Email document into the Internet.

Setup procedure
Step 1: Setting up the DNS Server and SMTP Server, if required.
When this equipment uses the SMTP server to send an Email, you must configure the DNS server and SMTP server in your network. P.171 "Setting up DNS and Mail Servers"

Step 2: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"

Step 3: Setting up the SMTP Network Service


You should specify the SMTP server to be used for sending an Email. P.58 "Setting up the SMTP Client"

34

Network Administrators Guide Setup Flow for Scanning Features

Step 4: Setting the Email Settings.


In the Email Settings, you should specify the from address and from name to enable the Scan to Email. Also you can specify the file format, fragment size, and body text that apply to the Email sent from this equipment. P.77 "Setting up the Email Settings"

Network Administrators Guide Setup Flow for Scanning Features

35

Setup Flow for Fax Features


This section describes the minimum setup flow to configure this equipment for Fax features.

Setup Flow for Network-Fax


NOTE:

Sending a fax can be operated only when optional Fax unit is installed. You can operate the Internet Fax option without optional Fax unit.

For e-STUDIO350/450 and e-STUDIO230/280:

The fax transmission using the N/W-Fax driver is available only when the Printer Kit or Printer/Scanner Kit is installed. The Internet Fax transmission using the N/W-Fax driver is available only when the Printer Kit and Scanner Upgrade Kit are installed, or when the Printer/Scanner Kit is installed.

Connecting to Internet
Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003

Printing a document using N/W-Fax driver

Send a document as Internet Fax to the Internet via SMTP server

Internet SMTP Server

G3 Facsimile or Internet Fax Device

Send a document as fax document via Public Switched Telephone network

Using the N/W-Fax driver, users can send a document to this equipment as a print job. The equipment then sends the job to the fax numbers (or Email addresses) specified by the user through the Public Switched Telephone Network or the Internet. To send a fax through the Public Switched Telephone Network, users must configure the equipment accordingly. When sending an Internet Fax, the equipment sends the document to the SMTP server and transfers it to the Internet. (A DNS server is required for the SMTP server to transmit the document into the Internet.) System Requirements The N/W-Fax driver is available for following computers: Display Resolution 1024 x 768 dots or more Network Administrators Guide Setup Flow for Fax Features

36

Display Color High Color (16bit) or higher is recommended CPU Pentium 133 MHz minimum (Pentium 266 MHz or faster recommended) Memory 64MB for Windows 98 96MB for Windows Me and Windows NT 4.0 128MB for Windows 2000/XP/Server 2003 OS Windows 98 (Windows 98 Second Edition Recommended) Windows Me Windows NT 4.0 Service Pack 6a Windows 2000 Service Pack 3 Windows XP Service Pack 1 Windows Server 2003

Setup Procedure
Step 1: Setting up the DNS server and SMTP server.
When this equipment uses the SMTP server to send an Email, you must configure the DNS server and SMTP server in your network. P.171 "Setting up DNS and Mail Servers"

Step 2: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"

Step 3: Setting up the SMTP Network Service.


You should specify the SMTP server to be used for sending an Internet Fax. P.58 "Setting up the SMTP Client"

Step 4: Setting the Internet Fax Settings.


In the Internet Fax Settings, you should specify the from address and from name to enable the Internet Fax transmission. Also you can specify the fragment size, and body text that apply to the Internet Fax sent from this equipment. P.79 "Setting up the Internet Fax Settings"

Step 5: Setting up the Fax Settings.


Set the Fax device settings to enable the facsimile transmission from this equipment. This is available only when the optional Fax unit is installed. Please see the User Functions Guide to configure the Fax Settings from the Touch Panel Display, or from TopAccess. P.67 "Setting up the Fax Settings"

Step 6: Setting up the N/W-Fax Destination and N/W-Fax Folder for Save as file features.
To enable the Save as file feature on the N/W-Fax driver (to send the document), configure the N/W-Fax Destination and N/W-Fax Folder to designate where the document will be saved. P.74 "Setting up the N/W-Fax Destination" P.75 "Setting up the N/W-Fax Folder"

Network Administrators Guide Setup Flow for Fax Features

37

Setup Flow for Internet Fax


The Internet Fax feature allows users to send scanned images to other Internet Fax devices over the Internet. The Internet Fax is similar to Scan to Email, but it converts the scanned image to a TIFF-S format at a resolution accepted by most of facsimiles. For e-STUDIO350/450 and e-STUDIO230/280: The Internet Fax features are available only when the Printer Kit and Scanner Upgrade Kit are installed, or when the Printer/Scanner Kit is installed.
Connecting to Internet Internet Fax original
Send Internet Fax to the Internet via SMTP server

Internet
Receive Internet Fax from POP3 server

Email Server

Internet Fax Device

This equipment sends the internet faxes via an SMTP server and receives them from a POP3 server. To configure the Internet Fax environment, configure the SMTP server to send and the POP3 server to receive. Remember that a DNS server is required for the SMTP and POP3 servers to transmit the document over the Internet. To enable receiving an Internet Fax, configure the POP3 account for this equipment in the POP3 server. This equipment can access the POP3 server to check if an Internet Fax message has been received same as the Email client software.

Setup Procedure
Step 1: Setting up the DNS, SMTP, and POP3 servers.
You must configure the SMTP server to send Internet Fax, the POP3 server to receive Internet Fax, and the DNS server to enable transferring the data over the Internet. P.171 "Setting up DNS and Mail Servers"

Step 2: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service" 38 Network Administrators Guide Setup Flow for Fax Features

Step 3: Setting up the SMTP Network Service.


You should specify the SMTP server to be used for sending an Internet Fax. P.58 "Setting up the SMTP Client"

Step 4: Setting up the POP3 Network Service.


You should specify the POP3 service and the user account for this equipment, to receive Internet Fax. P.60 "Setting up the POP3 Network Service"

Step 5: Setting the Internet Fax Settings.


In the Internet Fax Settings, you should specify the from address and from name to enable the Internet Fax transmission. Also you can specify the fragment size, and body text that apply to the Internet Fax sent from this equipment. P.79 "Setting up the Internet Fax Settings"

Setup Flow for Onramp Gateway


NOTE:

To enable the Onramp Gateway feature, the optional Fax unit must be installed.

For e-STUDIO350/450 and e-STUDIO230/280: The Onramp Gateway feature is available only when the optional Fax unit, Printer Kit, and Scanner Upgrade Kit are installed, or when the optional Fax unit and Printer/Scanner Kit are installed.

This equipment can convert received faxes into Emails and forward them to other Internet Fax devices or client computers using Onramp Gateway transmission.

Network Administrators Guide Setup Flow for Fax Features

39

Onramp Gateway ITU-T compatible G3 Facsimile


Sending a fax to the Relay Box of the equipment through the Public Switched Telephone network

Send a document as Internet Fax to the Internet via SMTP server

ITU-T Relay Box

Internet SMTP Server

Email addresses are assigned as destinations in the Relay Box

The Internet Fax device receives the document from the Internet as an Internet Fax document.

Internet Fax Device

The client computer receives the document from the Internet as an email document.

Client Computers

This equipment can create the ITU-T relay mailbox in which Email addresses are registered as destinations to achieve the Onramp Gateway transmission. Any ITU-T compatible facsimile can send a fax to the ITU-T relay mailbox. This equipment then forwards received faxes to the Email addresses registered in the ITU-T relay mailbox. To use this equipment as a Hub Station for the Onramp Gateway transmission, the Relay Box in which Email addresses are registered must be set up. This equipment, as the distributor, can send an Email of any faxes received from any ITU-T compatible facsimile device.

Setup Procedure
Step 1: Setting up the DNS server and SMTP server.
When this equipment uses the SMTP server to send an Email, you must configure the DNS server and SMTP server in your network. P.171 "Setting up DNS and Mail Servers"

Step 2: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"

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Network Administrators Guide Setup Flow for Fax Features

Step 3: Setting up the SMTP Network Service.


You should specify the SMTP server to be used for sending an Internet Fax. P.58 "Setting up the SMTP Client"

Step 4: Setting the Internet Fax Settings.


In the Email Settings, you should specify the from address and from name to enable the Internet Fax transmission. Also you can specify the fragment size, and body text that apply to the Internet Faxes sent from this equipment. P.79 "Setting up the Internet Fax Settings"

Step 5: Setting up the Fax Settings.


Set the Fax device settings to enable the facsimile transmission from this equipment. This is available only when the optional Fax unit is installed. Please see the User Functions Guide to configure the Fax Settings from the Touch Panel Display, or from TopAccess. P.67 "Setting up the Fax Settings"

Step 6: Registering the Relay Box with Email addresses.


The registration of the Relay Box can be done by users. Please see the Operators Manual for Facsimile Function to register the relay boxes from the Touch Panel Display, or see the Network Operators Guide to register the relay boxes from TopAccess.

Setup Flow for Offramp Gateway


NOTE:

To enable the Offramp Gateway feature, the optional Fax unit must be installed in this equipment.

For e-STUDIO350/450 and e-STUDIO230/280: The Offramp Gateway feature is available only when the optional Fax unit, Printer Kit, and Scanner Upgrade Kit are installed, or when the optional Fax unit and Printer/Scanner Kit are installed.

This equipment can be used as a Hub Station to forward Emails from your client computer or Internet Fax device to any facsimile on the public switched telephone network. For example, the document can be sent to this equipment from out of the country through the Internet, then the document can be sent from this equipment to the designated fax number through the local public telephone line.

Network Administrators Guide Setup Flow for Fax Features

41

Offramp Gateway
An Email is sent to "FAX=<fax number>@host1.ifax.com" from a client computer

Client Computer An Internet Fax is sent to


"FAX=<fax number>@host1.ifax.com" from an Internet Fax device

Internet

Internet Fax Device


The equipment receives Email of which the forwarding domain is "host1.ifax.com" using SMTP transmission via the SMTP server

SMTP Server

An Email or Internet Fax is converted to the facsimile document and sent to <fax number> G3 facsimile

G3 Facsimile

When enabling the Offramp Gateway, this equipment works as an SMTP server to receive Emails from the Internet. To enable the STMP transmission in this equipment, designate the hostname (or specific domain) that relates to this equipment in the DNS server, and designate the MX record to receive the Emails that are sent to the equipments domain in the SMTP server in your local area network. Then the SMTP server should be configured to transmit the received Emails to the equipment in the SMTP transmission. For example, if the hostname of this equipment is designated as host1.ifax.com, the SMTP server receives an Email whose forwarding address is <account name>@host1.ifax.com, and the SMTP server transmits the received Email to the equipment. Then this equipment will send the received Email as a facsimile document to the fax number that is specified in the <account name> part.

Setup Procedure
Step 1: Setting up the DNS server and SMTP server.
To enable the transfer of Emails to this equipment through SMTP, you must designate the domain name of this equipment and the MX record and configure the SMTP server to route the received documents. P.171 "Setting up DNS and Mail Servers"

Step 2: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to

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Network Administrators Guide Setup Flow for Fax Features

configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"

Step 3: Setting up the DNS Session.


You should set the DNS Session to specify the DNS server. P.55 "Setting up the DNS Session"

Step 4: Setting up the DDNS Session, if required.


If the DNS server supports dynamic DNS service, configure the DDNS Session to enable the dynamic DNS service. P.56 "Setting up the DDNS Session"

Step 5: Setting up the SMTP Network Service.


You should enable the Enable SMTP Server and Enable OffRamp Gateway option to receive Emails through the SMTP transmission and perform the Offramp Gateway transmission. Also you can specify the SMTP server settings as you require. P.58 "Setting up the SMTP Client"

Step 6: Setting up the Fax Settings.


Set the Fax device settings to enable the facsimile transmission from this equipment. This is available only when the optional Fax unit is installed. Please see the User Functions Guide to configure the Fax Settings from the Touch Panel Display, or from TopAccess. P.67 "Setting up the Fax Settings"

Network Administrators Guide Setup Flow for Fax Features

43

Setup Flow for e-Filing Features


This section describes the minimum setup flow to configure the e-Filing features.

Setup Flow for e-Filing Web Utility


Users can manage the boxes, folders, and documents in e-Filing from computers using the web browser if you enable the e-Filing web utility.
Connecting over TCP/IP Network Copy or Scan to e-Filing Print to e-Filing Windows computer

Managing e-Filing using the Web browser e-Filing

Windows computer

To enable the e-Filing features, an administrator should set up the network connection between computers and this equipment over TCP/IP, and enable the HTTP network service. Using the e-Filing web utility, users can create, edit, delete boxes and folders in e-Filing, and also create, edit, and delete documents stored in e-Filing using the editing functions. System Requirements e-Filing web utility supports the following web browsers on the Windows operating system:

Microsoft Internet Explorer 5.5 Service Pack 2 or later Netscape Navigator 4.7 or later

Setup procedure
Step 1: Setting up the TCP/IP.
When this equipment is connected to the TCP/IP network, you should set the TCP/IP from the Touch Panel Display the first time you use this equipment to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP"

Step 2: Setting up the HTTP Network Service to enable e-Filing web utility.
To access e-Filing using the TWAIN driver and File Downloader, the HTTP Server option must be enabled because the software accesses e-Filing on this equipment using the HTTP protocol. P.58 "Setting up the HTTP Network Service"

Setup Flow for TWAIN Driver and File Downloader


This equipment supports importing the documents that are saved in the e-Filing of this equipment into a client computer using the TWAIN driver and File Downloader.

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Network Administrators Guide Setup Flow for e-Filing Features

Connecting over TCP/IP Network

e-Filing

Retrieving from e-Filing using TWAIN driver or File Downloader

Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003

The TWAIN driver and File Downloader can retrieve documents that are stored in the e-Filing by the Store to e-Filing functions. The TWAIN driver can be selected for TWAIN compliant applications such as Adobe Photoshop and for retrieving document from e-Filing into the application. The File Downloader can work as an application to retrieve e-Filing documents to local hard disk. The TWAIN driver and File Downloader can connect to this equipment over TCP/IP network. System Requirements The TWAIN driver and File Downloader are available for following computers: Display Resolution 1024 x 768 dots or more Display Color High Color (16bit) or higher is recommended CPU Pentium 133 MHz minimum (Pentium 266 MHz or faster recommended) OS Windows 98 (Recommended Windows 98 Second Edition) Windows Me Windows NT 4.0 Service Pack 6a Windows 2000 Service Pack 3 Windows XP Service Pack 1 Windows Server 2003 Application TWAIN compliant software (for the TWAIN driver only) Microsoft Internet Explorer 5.5 Service Pack 2 or later must be installed. Microsoft Internet Explorer is enabled to access the e-Filing web utility on this equipment. - The proxy settings must be configured correctly to enable the access. - The browser must not be offline. Recommended Memory e-STUDIO3511/4511: For retrieving A4/LT 600dpi color image / 600dpi black image: 256 MB For retrieving A3/LD 600dpi color image: 512 MB e-STUDIO350/450 and e-STUDIO230/280: 256 MB

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45

Setup procedure
Step 1: Setting up the TCP/IP.
When this equipment is connected to the TCP/IP network, you should set the TCP/IP from the Touch Panel Display the first time you use this equipment to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP"

Step 2: Setting up the HTTP Network Service to enable e-Filing web utility.
To access e-Filing using the TWAIN driver and File Downloader, the HTTP Server option must be enabled because the software accesses e-Filing on this equipment using the HTTP protocol. P.58 "Setting up the HTTP Network Service"

Step 3: Advise users to install the TWAIN driver and File Downloader.
Users can install the TWAIN driver and File Downloader from the Client2 CD-ROM. For more information about the installation, please see the e-Filing Guide.

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Network Administrators Guide Setup Flow for e-Filing Features

3. SETTING UP FROM TOPACCESS

Network Administrators Guide 3. Setting up from TopAccess

47

Setting up Device Settings


In the General submenu page in the Setup menu, an administrator can configure the general settings such as Device Information, Energy Save, Date and Time, and Web General Setting.

Setting the device settings

1. 2.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Setup menu and General submenu.

The General submenu page is displayed.

3.

In the General submenu page, set the device settings as required.

In the General submenu page, you can set the following: P.49 "Setting up the Device Information" P.50 "Setting up the Energy Save" P.50 "Setting up the Time and Date" P.51 "Setting up the Web General Setting" The confirmation dialog box appears.

4.
SUPPLEMENT:

Click [Save].

If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes.

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Network Administrators Guide Setting up Device Settings

5.

Click [OK] to apply the changes.

NOTE:

When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment. In that case, click the General submenu then the page displays the current settings in each field.

Setting up the Device Information


You can set the device information displayed in the Device tab page.

1 2 3 4 5 6 7 8 9 10 11

1) Name This displays the equipments device name. 2) Copier Model This displays the equipments model name. 3) Hard Disk Space Available This displays the equipments available hard disk space. 4) Department Code Select whether the department management is enabled or disabled. 5) Department Code Enforcement Select whether invalid jobs, which a department code is not specified or invalid department code is specified, are printed or stored in the invalid job list when the department code is enabled. OFF Select this to print the invalid jobs. ON Select this to not print the invalid jobs and store them in the invalid job list. NOTE:

If the Department Code Enforcement is set to ON and the SNMP communication is enabled in the printer driver, the user will be prompted to enter the correct department code if an invalid department code was entered in the printer driver.

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49

6) Network path or queue name Enter the queue name for SMB printing. This queue name is used when users use the discovery function of the installer to obtain the network queue during the installation. Generally use print for the Network path or queue name. 7) Location Enter the name of the department or site. This is displayed in the Device tab page that appears first when accessing the TopAccess web site for users. 8) Contact Information Enter the name or title of the contact person for this equipment. This is displayed in the Device tab page that appears first when accessing the TopAccess web site for users. 9) Service Phone Number Enter the phone number for service on this equipment. This is displayed in the Device tab page that appears first when accessing the TopAccess web site for users. 10) Administrative Message Enter the message about this equipment for all users to read. This is displayed in the Device tab page that appears first when accessing the TopAccess web site for users. 11) Administrators Password If you want to change the administrators password used to log in functions from the Touch Panel Display and TopAccess, enter the 6-digit password. You cannot leave this field blank.

Setting up the Energy Save


You can set the time to enter the Auto Clear, Auto Power Save and Auto Power Off mode.

1 2 3

1) Auto Clear Select how long this equipment can remain inactive before the Touch Panel Display automatically returns to the default display and settings. 2) Auto Power Save Select how long this equipment can remain inactive before entering the power save mode. 3) Sleep/Auto Shut Off Select how long this equipment can remain inactive before entering the sleep mode or auto shut off mode.

Setting up the Time and Date


You can set the date, time, time zone, and date format. You can also enable the daylight mode.

1 2 3 4

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Network Administrators Guide Setting up Device Settings

1) Date/Time To adjust the date, select year in the first field, select month in the second field, and enter date in the third field. To adjust the time, enter hour in the fourth field, and enter time in the fifth field. 2) Time Zone Select the time zone where this equipment is located. 3) Date Format Select the date format. 4) Daylight Mode Select ON to set the daylight saving time system.

Setting up the Web General Setting


You can set the displayed language of TopAccess, and session timer to automatically log out from the administrator mode.

1 2

1) WEB Language Select the displayed language of TopAccess. 2) Session Timer Enter how long you want this equipment to preserve the session data. You can enter any integer between 5 to 999.

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51

Setting up Network Settings


In the Network submenu page in the Setup menu, an administrator can configure the network settings such as TCP/IP, IPX/SPX, AppleTalk, DNS Session, DDNS Session, SLP Session, SMB Session, NetWare Session, HTTP Network Service, SMTP Network Service, POP3 Network Service, FTP Client, and SNMP Network Service.

Setting the network settings

1. 2.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Setup menu and Network submenu.

The Network submenu page is displayed.

3.

In the Network submenu page, set the network settings as required.

In the Network submenu page, you can set the following: P.53 "Setting up the TCP/IP" P.54 "Setting up the IPX/SPX" P.54 "Setting up the AppleTalk" P.55 "Setting up the Rendezvous" P.55 "Setting up the LDAP Session" P.55 "Setting up the DNS Session" P.56 "Setting up the DDNS Session" P.56 "Setting up the SLP Session" P.56 "Setting up the SMB Session" P.57 "Setting up the NetWare Session" P.58 "Setting up the HTTP Network Service"
Network Administrators Guide Setting up Network Settings

52

P.58 "Setting up the SMTP Client" P.59 "Setting up the SMTP Server" P.60 "Setting up the POP3 Network Service" P.61 "Setting up the FTP Client" P.61 "Setting up the FTP Server" P.61 "Setting up the SNMP Network Service"

4.
SUPPLEMENT:

Click [Save].
The confirmation dialog box appears.

If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes.

5.

Click [OK] to apply the changes.

This equipment starts initializing the network interface card to apply the changes

Setting up the TCP/IP


You can set the TCP/IP protocol to enable communication over TCP/IP. The TCP/IP must be configured to enable TopAccess, SMB printing, Peer-to-Peer printing, LPR printing, IPP printing, Save as file to network folder, Scan to Email, and Internet Fax.

1 2 3 4

1) Address Mode Select how to set the IP address. Static IP Select this to assign the static IP address manually. When this is selected, enter the static IP address in the IP Address field. No AutoIP Select this to assign the IP address using the DHCP with Auto-IP addressing disabled. When this is selected, the IP address, subnet mask, default gateway, primary WINS server address, secondary WINS server address, POP3 server address, and SMTP server address can be automatically obtained from the DHCP server if the network supports the DHCP, but the IP address will not be assigned if the network does not support the DHCP. Dynamic Select this to assign the IP address using the DHCP with Auto-IP addressing enabled. When this is selected, the IP address, subnet mask, default gateway, primary WINS server address, secondary WINS server address, POP3 server address, and SMTP server address can be automatically obtained from the DHCP server if the network supports the DHCP, and the IP address can be also assigned using Auto-IP addressing even if the network does not support the DHCP.

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53

2) IP Address Enter the static IP address that is assigned to this equipment when Static IP is selected in the Address Mode drop down box. 3) Subnet mask Enter the subnet mask if required when Static IP is selected in the Address Mode drop down box. 4) Default Gateway Enter the gateway address if required when Static IP is selected in the Address Mode drop down box.

Setting up the IPX/SPX


You can set the IPX/SPX protocol to enable the communication over IPX/SPX. The IPX/SPX must be configured to enable Novell printing with NetWare server 4.x, 5.x, 6.x over IPX/SPX.

1 2 3 4

1) Enable IPX/SPX Select whether the IPX/SPX protocol is enabled or disabled. Please enable this when configuring Novell printing over the IPX/SPX network. 2) Frame Type Select the desired frame type for IPX/SPX. Auto Sense Select this to use an appropriate frame type that the equipment found first. IEEE 802.3/Ethernet II/IEEE 802.3 Snap/IEEE802.2 Instead of Auto Sense, select the frame types to be used from these options. 3) Actual Frame This displays the actual frame type of the equipment. 4) Enable NCP Burst Select whether the NCP Burst mode is enabled or disabled. When this is enabled, it can increase the efficiency of communication between this equipment and NetWare file server.

Setting up the AppleTalk


You can set the protocol to enable communication over AppleTalk. The AppleTalk must be configured to enable AppleTalk printing from Macintosh computers.

1 2 3 4

1) Enable Apple Talk Select whether the AppleTalk protocol is enabled or disabled. Please enable this when configuring AppleTalk printing.

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Network Administrators Guide Setting up Network Settings

2) Level This displays the AppleTalk network number of this equipment. 3) Device Name Enter the device name of the equipment that will be displayed in the AppleTalk network. 4) Desired Zone Enter the zone name where the equipment will connect if required. If you leave an asterisk in this field, the equipment will connect to the default zone.

Setting up the Rendezvous


In Rendezvous, you can enable or disable the Rendezvous networking that is available for Mac OS X.

1 2 3

1) Enable Rendezvous Select whether the Rendezvous is enabled or disabled. 2) Link-Local Host Name Enter the DNS host name of this equipment. 3) Service Name Enter the device name of this equipment that will be displayed in the Rendezvous network.

Setting up the LDAP Session


In LDAP Session, you can enable or disable the LDAP directory service.

1) Enable LDAP Select whether the LDAP directory service is enabled or disabled.

Setting up the DNS Session


In DNS Session, you can specify the DNS server to enable the FQDN rather than the IP address on specifying each server address such as SMTP server, POP3 server, and LDAP server. SUPPLEMENT:

When the DNS service is enabled and the DNS server supports the dynamic DNS service, please set the DDNS Session as well. P.56 "Setting up the DDNS Session"

1 2 3

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55

1) Enable DNS Select whether the DNS server is used or not. 2) Primary DNS Server Address Specify the IP address of the primary DNS server when the DNS service is enabled. 3) Secondary DNS Server Address Specify the IP address of the secondary DNS server when the DNS service is enabled, as you require.

Setting up the DDNS Session


In DDNS Session, you can enable the Dynamic DNS service if the DNS server supports the dynamic DNS.

1) Enable DDNS Select whether the dynamic DNS service is enabled or disabled.

Setting up the SLP Session


In SLP Session, you can enable or disable the SLP (Service Location Protocol) over TCP/IP environments.

1) Enable SLP Select whether the SLP is enabled or disabled. Please enable this when you configure a Novell printing environment using the NetWare server over the TCP/IP network.

Setting up the SMB Session


In SMB Session, you can specify the SMB network properties to enable SMB printing. When you enable the SMB, users can also browse the local folder in the equipment. You can also specify the WINS server when the WINS server is used to enable the Windows print sharing and Windows file sharing services between the different subnets.

1 2 3 4 5

1) SMB Protocol Select whether the SMB protocol is enabled or disabled. Enable Select this to enable SMB. Disable Select this to disable SMB.

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Network Administrators Guide Setting up Network Settings

Disable Print Share Select this to enable the file sharing service using SMB, and disable the SMB printing.

2) NetBIOS Name Enter the NetBIOS name of this equipment. NOTE:

You can enter only alphanumeric characters and - (hyphenation) for NetBIOS name. If you use any other characters, the equipment uses MFP-<NIC Serial Number>, which is the default NetBIOS name. 3) Workgroup Enter the Windows workgroup that this equipment joins.

NOTE:

You can enter only alphanumeric characters and symbols except following characters for Work Group. ;:<>*+=\|?, If you use any other characters, the equipment uses workgroup, which is the default Work Group. 4) Primary WINS Server Specify the IP address of the primary WINS server when the WINS server is used to provide the NetBIOS name in your local area network. 5) Secondary WINS Server Specify the IP address of the secondary WINS server as you require when the WINS server is used to provide NetBIOS name in your local area network.

NOTES:

If 0.0.0.0 is entered for Primary WINS Server and Secondary WINS Server, this equipment will not use the WINS server. When Dynamic or No AutoIP is selected for the Address Mode in the TCP/IP setting, the primary WINS server and secondary WINS server are automatically obtained from the DHCP server. However, if you enter the static IP address in these fields, this equipment uses entered IP addresses instead of obtained IP addresses from the DHCP server.

Setting up the NetWare Session


In NetWare Session, you can set the NetWare Bindery or NDS service. This must be set when configuring a Novell printing environment.

1 2 3 4

1) Enable Bindery Select whether the NetWare Bindery mode for Novell printing is enabled or disabled. When you configure a Novell printing environment with the NetWare server in bindery mode, you must enable this. 2) Enable NDS Select whether the NetWare NDS mode for Novell printing is enabled or disabled. When you configure a Novell printing environment with the NetWare server in NDS mode, you must enable this. When this is enabled, you should also specify the context and tree for the NDS.

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57

3) Context Enter the NDS context that the NetWare print server for this equipment is located. 4) Tree Enter the NDS tree.

Setting up the HTTP Network Service


In HTTP Network Service, you can enable or disable Web-based services such as TopAccess, e-Filing web utility, and IPP printing.

1 2 3

1) Enable HTTP Server Select whether the Web-based services such as TopAccess, e-Filing web utility, and IPP printing are enabled or disabled. 2) Primary Port Number Enter the port number for the NIC HTTP server. Generally 80 is used for this port. 3) Secondary Port Number Enter the port number for TopAccess and the e-Filing web utility. Generally 8080 is used for this port.

Setting up the SMTP Client


In SMTP Client, you can enable or disable SMTP transmission for sending the Internet Fax and Emails.

1 2 3 4 5 6 7

1) Enable SMTP Client When this is enabled, this equipment sends an Internet Fax and an Email to the specified SMTP server for transmission over the Internet. 2) SMTP Server Address Enter the IP address or FQDN of the SMTP server when Enable SMTP Client is enabled. NOTE:

If you use FQDN to specify the SMTP server, you must configure the DNS server and enable the DNS in the DNS Session. When Dynamic or No AutoIP is selected for the Address Mode in the TCP/IP setting, the SMTP Server Address can be obtained from the DHCP server.

SUPPLEMENT:

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Network Administrators Guide Setting up Network Settings

3) POP Before SMTP Select whether the POP Before SMTP authentication is enabled or disabled. 4) Authentication Select the type of the authentication to access the SMTP server. Plain Select this to access the SMTP server using the plain authentication. Login Select this to access the SMTP server using the login authentication. Digest-MD5 Select this to access the SMTP server using the Digest-MD5 authentication. Disable Select this to access the SMTP server using no authentication. 5) Login Name Enter the login name to access the SMTP server if the SMTP authentication is enabled. 6) Password Enter the password to access the SMTP server is the SMTP authentication is enabled. 7) Port Number Enter the port number for accessing the SMTP server when Enable SMTP Client is enabled. The port number depends on the port setting in the SMTP server. Generally 25 is used.

Setting up the SMTP Server


In SMTP Server, you can enable or disable SMTP transmission for receiving the Internet Fax and Emails.

1 2 3 4 5 6 7

1) Enable SMTP Server Select whether this equipment works as an SMTP server or not. This must be enabled when you enable the Offramp Gateway feature. When this is enabled, this equipment can receive Internet Faxes or Emails that are forwarded through the SMTP to the domain of this equipment. 2) Port Number Enter the port number to transmit an Internet Faxes or Emails. Generally 25 is used for the SMTP transmission. 3) Email Address Enter the Email address of this equipment. When this equipment works as an SMTP server, it can receive all Internet Faxes and Emails that contain its domain name. When the Email address of received Internet Faxes or Emails match, this equipment will print the document. 4) Maximum Email / Internet Fax Size Select the maximum size that this equipment allows to send using the SMTP. 5) Enable OffRamp Gateway Select whether the Offramp Gateway transmission is enabled or disabled.

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59

6) OffRamp Security Select whether the Offramp Security is enabled or disabled. When enabled, this equipment cancel the offramp gateway transmissions that are forwarding to the fax numbers not registered in the Address Book of this equipment. This can prevent the unauthorized offramp gateway transmission. 7) OffRamp Print Select whether this equipment should print documents sent using the offramp gateway transmission. When enabled, you can confirm the documents that are transmitted using the offramp gateway transmission by printing them.

Setting up the POP3 Network Service


In POP3 Network Service, you can specify the POP3 server to receive an Internet Fax and Emails.

1 2 3 4 5 6 7

1) Enable POP3 Client Select whether retrieving an Internet Fax and an Email from the POP3 server is enabled or disabled. 2) POP3 Server Address Enter the IP address or FQDN of the POP3 server when Enable POP3 Client is enabled. NOTE:

If you use FQDN to specify the POP3 server, you must configure the DNS server and enable the DNS in the DNS Session. When Dynamic or No AutoIP is selected for the Address Mode in the TCP/IP setting, the POP3 Server Address can be obtained from the DHCP server. 3) Type POP3 Login Select the POP3 login type. Auto Select this to automatically designate the POP3 login type of the POP3 server. POP3 Select this to use the general POP3 login type. APOP Select this to use APOP login type. APOP allows users to access the POP3 server by encrypting the user name and password. 4) Account Name Enter the account name for this equipment to access the POP3 server. 5) Password Enter the password to access the POP3 server. 6) Scan Rate Enter how often this equipment should access the POP3 server for new messages. 7) Port Number Enter the port number to access the POP3 server. The port number depends on the port setting in the POP3 server. Generally 110 is used.

SUPPLEMENT:

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Network Administrators Guide Setting up Network Settings

Setting up the FTP Client


In FTP Client, you can specify the default port number used for the Save as file using the FTP protocol.

1) Default Port Number Enter the port number to access the FTP site. The port number depends on the port setting in the FTP site. Generally 21 is used.

Setting up the FTP Server


In FTP Server, you can enable or disable the FTP server functions.

1) Enable FTP Server Select whether the FTP server is enabled or disabled. Select Enable to enable the reading/ writing the address book data using the Address Book Viewer.

Setting up the SNMP Network Service


In SNMP Network Service, you can enable or disable the SNMP to monitor the device status using a network monitoring utility. If an administrator wants to monitor the device status with a monitoring utility, programmed to fit the MIB, you must enable the SNMP and SNMP Traps.

1 2 3 4 5

7 8

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61

1) Enable SNMP Select whether the SNMP monitoring with MIB is enabled or disabled. This must be enabled to allow users to connect using TopAccessDocMon, TWAIN driver, File Downloader, and the Address Book Viewer. 2) Read Community Enter the trap community name for the SNMP Traps. NOTE:

If you specify a community name other than public for the Read Community, the applications that use MIB (TopAccessDocMon, TWAIN driver, File Downloader, and Address Book Viewer) will be unavailable. The SNMP communication of the printer driver also will be unavailable, so that the obtaining the configurations, confirming the department code, and obtaining the available boxes in e-Filing will be disabled. 3) Read Write Community Enter the Read Write community name for the SNMP Traps.

NOTE:

If you specify a community name other than private for the Read Write Community, the applications that use MIB (TopAccessDocMon, TWAIN driver, File Downloader, and Address Book Viewer) will be unavailable. The SNMP communication of the printer driver also will be unavailable, so that the obtaining the configurations, confirming the department code, and obtaining the available boxes in e-Filing will be disabled. 4) Enable Authentication Trap Select whether sending a SNMP Traps when this equipment is accessed using SNMP from a different read community. 5) Enable Alerts Trap Select whether sending a SNMP Traps when an alert condition occurs. 6) IP Trap Address 1-10 Enter the IP address where the SNMP Traps will be sent. You can specify up to 10 addresses. 7) IP Trap Community Enter the trap community name for the IP Traps. 8) IPX Trap Address Enter the IPX address where the SNMP Traps will be sent.

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Network Administrators Guide Setting up Network Settings

Setting up Copier Settings


In the Copier submenu page in the Setup menu, an administrator can configure the copier settings that initially apply to copy operations.

Setting the copier settings

1. 2.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Setup menu and Copier submenu.

The Copier submenu page is displayed.

3.

In the Copier submenu page, set the copier settings as required.

To set the Copier Settings, see the following: P.64 "Setting up the Copier Settings" The confirmation dialog box appears.

4.
SUPPLEMENT:

Click [Save].

If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes.

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5.

Click [OK] to apply the changes.

NOTE:

When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment. In that case, click the Copier submenu then the page displays the current settings in each field.

Setting up the Copier Settings


In Copier Settings, you can set the default copier settings that apply for copy operation from the Touch Panel Display.

1 2 3 4 5 6 7 8 9 10 11

1) Color Mode Select the default color mode for copying. For e-STUDIO350/450 and e-STUDIO230/280: The Color Mode option is not available for e-STUDIO350/450 and e-STUDIO230/280.

2) Original Mode for Color Select the default original mode for color originals. For e-STUDIO350/450 and e-STUDIO230/280: The Original Mode for Color option is not available for e-STUDIO350/450 and e-STUDIO230/280.

3) Original Mode for Black Select the default original mode for black/white originals.

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For e-STUDIO350/450 and e-STUDIO230/280: Image Smoothing is not available for e-STUDIO350/450 and e-STUDIO230/280.

4) Exposure Select the type of image density. Auto Select this to set the Auto mode as the default exposure. The Auto mode automatically detects the density of the original to make copies at the optimum exposure. Manual Select this to set the Manual mode as the default exposure. The manual mode manually specifies the density of the original. 5) Bypass feed Select the default paper type for the Bypass Feed. 6) BOOK > 2 Select the default page arrangement of the book-type originals for Book to 2-sided copy. Open from left Select this to copy the booklet originals that are read from a left page. Open from right Select this to copy the booklet originals that are read from a right page. 7) Magazine Sort Select the default page arrangement for magazine sort copy. Open from left Select this to set to create a booklet that can be read from a left page. Open from right Select this to set to create a booklet that can be read from a right page. 8) 2in1/4in1 Select the default page arrangement for 2in1/4in1 copy. Write Laterally Select this to copy each two pages or four pages from right to left or top to bottom. When the portrait originals are copied using 2in1 or 4in1, this equipment copies them from right to left. When the landscape originals are copied using 2in1 or 4in1, this equipment copies them from to bottom. Write Vertically Select this to copy each two pages or four pages from left to right or top to bottom. When the portrait originals are copied using 2in1 or 4in1, this equipment copies them from left to right. When the landscape originals are copied using 2in1 or 4in1, this equipment copies them from to bottom. 9) Maximum Copies Select the maximum numbers of pages that users can specify for copying. You can select either 999, 99, or 9 for the Maximum Copies. 10) Auto 2-sided Mode Select how the 2-sided mode initially applies to copy settings when originals are set in the ADF. OFF Select this to initially apply [1->1 SIMPLEX] when originals are set in the ADF. One-sided/Double-sided Select this to initially apply [1->2 DUPLEX] when originals are set in the ADF. Double-sided/Double-sided Select this to initially apply [2->2 DUPLEX] when originals are set in the ADF. User Selection Select this to initially display the screen to select the 2-sided mode when originals are set in the ADF. 11) Sorter Mode Priority Select the default sort mode for copying.

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Setting up Fax Settings


In the Fax submenu page in the Setup menu, an administrator can configure the fax device settings and the settings initially apply to fax operations. NOTE:

The Fax submenu page in the Setup menu is available only when the optional Fax unit is installed.

Setting the fax settings

1. 2.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Setup menu and Fax submenu.

The Fax submenu page is displayed.

3.

In the Fax submenu page, set the fax settings as required.

To set the Fax Settings, see the following: P.67 "Setting up the Fax Settings" The confirmation dialog box appears.

4.
SUPPLEMENT:

Click [Save].

If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes.

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5.

Click [OK] to apply the changes.

NOTE:

When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment. In that case, click the Fax submenu then the page displays the current settings in each field.

Setting up the Fax Settings


In Fax Settings, you can set the default fax settings that apply to fax operation from the Touch Panel Display.

1 2 3 4 5 6 7 8 9

10 11 12 13 14 15 16 17 18 19 20

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1) Terminal ID Enter the terminal ID name (company name) to identify this equipment. The name will be printed at the leading edge of all documents transmitted. 2) Fax Number Enter the fax number of this equipment. This fax number will be printed at the leading edge of all documents transmitted from Line 1. 3) Line 2 Number Enter the fax number for Line 2 of this equipment if installed. This fax number will be printed at the leading edge of all documents transmitted from Line 2. 4) Monitor Volume Select the volume of the line monitor during transmission. 5) Completion Volume Select the volume of the line monitor when completing the transmission. 6) Reception Mode Select how this equipment activates when a fax is received. Auto Select this to automatically receive incoming originals when the bell rings. Select this when the line is being used exclusively by the fax transmission. Manual Select this to manually receive incoming originals after pressing the Start button on the Control Panel. 7) Dial Type Select the dial type for the Line 1. DP Select this to use the Dial Pulse type for the Line 1. MF Select this to user the Multi-frequency type for the Line 1. 8) Dial Type (Line 2) Select the dial type for the Line 2, if installed. DP Select this to use the Dial Pulse type for the Line 2. MF Select this to use Multi-frequency type for the Line 2. 9) Line-2 Mode Select how the Line 2 is used, if installed. Tx/Rx Select this to use Line 2 for sending and receiving a fax. Rx Only (24 Hour) Select this to use Line 2 only for receiving a fax. Rx Only (Timer) Select this to use Line 2 only for receiving a fax during specified time. When this is selected, enter the start time and end time that Line 2 is used for only receiving a fax. 10) Resolution Select the default resolution for sending faxes. Standard Select this to set the Standard mode as the default resolution appropriate for the originals in which the text is regular size. Fine Select this to set the Fine mode as the default resolution appropriate for the originals in which the text is small or a detailed drawing is contained. Ultra Fine Select this to set the Ultra-Fine mode as the default resolution appropriate for the originals in which the text is particularly small or a precision drawing is contained. 11) Original Mode Select the default image quality mode for sending faxes. Text Select this to set the Text mode as the default image quality mode appropriate for sending text originals. Text/Photo Select this to set the Text/Photo mode as the default image quality mode appropriate for sending originals containing both text and photos. Photo Select this to set the Photo mode as the default image quality mode appropriate for sending photo originals. 68 Network Administrators Guide Setting up Fax Settings

12) Exposure Select the default exposure for sending faxes. Select Auto to automatically apply the ideal contrast according to the original or select the contrast manually in 11 stages. 13) TTI Select whether printing a transmission header (TTI) to identify the sender of received faxes. 14) RTI Select whether printing a reception header (RTI) on received faxes to clearly identify the time, date, and page count of received faxes. 15) ECM Select whether enabling or disabling the ECM (Error Correction Mode) to automatically re-send any portion of the document affected by phone line noise or distortion. 16) Discard Select whether discarding the lower portion of the received fax image if it is larger than the recording paper. 17) Reduction Select whether reducing the received fax image if it is larger than the effective printing area of the recording paper. 18) Duplex Print Select whether printing the received fax images on both sides of the recording paper. 19) Rotate Sort Select whether rotating the output direction in the tray for each reception. 20) Recovery Transmit Select whether re-transmitting a fax after failing the initially specified number of redial attempts. When this is enabled, select the stored time length from 1 to 24 hours. 21) Journal Auto Print Select whether automatically printing a transmission and reception journal after every transmission is completed. 22) Memory Transmission Report Select how to print a result report after a memory transmission. OFF Select this to not print a memory transmission report. Always Select this to print a memory transmission report with all page images for each memory transmission is completed. ON ERROR Select this to print a memory transmission report with all page images only when the memory transmission is not successfully completed. Always (Print 1st Page Image) Select this to print a memory transmission report with the 1st page image for each memory transmission is completed. ON ERROR (Print 1st Page Image) Select this to print a memory transmission report with the 1st page image only when the memory transmission is not successful. 23) Multi Transmission Report Select how to print a result report after a multi-address transmission. OFF Select this to not print a multi-address transmission report. Always Select this to print a multi-address transmission report with all page images for each multi-address transmission is completed. ON ERROR Select this to print a multi-address transmission report with all page images only when the multi-address transmission is not successfully completed. Always (Print 1st Page Image) Select this to print a multi-address transmission report with the 1st page image for each multi-address transmission is completed. ON ERROR (Print 1st Page Image) Select this to print a multi-address transmission report with the 1st page image only when the multi-address transmission is not successful. Network Administrators Guide Setting up Fax Settings 69

24) Polling Report Select how to print a result report after a multi-polling reception. OFF Select this to not print a multi-polling report. Always Select this to print a multi-polling report for each multi-polling reception. ON ERROR Select this to print a multi-polling report only when the multi-polling reception is not successful. 25) Relay Originator Select how to print a result report after a relay transmission. OFF Select this to not print a relay station report. Always Select this to print a relay station report with all page images for each relay transmission is completed. ON ERROR Select this to print a relay station report with all page images only when the relay transmission is not successful. Always (Print 1st Page Image) Select this to print a relay station report with the 1st page image for each relay transmission is completed. ON ERROR (Print 1st Page Image) Select this to print a relay station report with the 1st page image only when the relay transmission is not successful.

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Setting up Save as file Settings


In the Save as file submenu page in the Setup menu, an administrator can configure the Send to File settings that apply to the Save as file operations. An administrator also configures the Send to File settings that apply to the Save as file operation using the N/W-Fax driver. For e-STUDIO350/450 and e-STUDIO230/280: The Save as file submenu page in the Setup menu is available only when the Printer Kit and Scanner Upgrade Kit are installed, or when the Printer/Scanner Kit is installed.

Setting the Save as file settings

1. 2.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Setup menu and Save as file submenu.

The Save as file submenu page is displayed.

3.

In the Save as file submenu page, set the Send to File settings as required.

In the Save as file submenu page, you can set the following: P.72 "Setting up the Local Storage Path" P.72 "Setting up the Storage Maintenance" P.73 "Setting up the Destination" P.73 "Setting up the Remote 1 and Remote 2" P.74 "Setting up the N/W-Fax Destination" P.75 "Setting up the N/W-Fax Folder"

4.

Click [Save].
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Network Administrators Guide Setting up Save as file Settings


SUPPLEMENT:

The confirmation dialog box appears.

If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes.

5.

Click [OK] to apply the changes.

NOTE:

When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment. In that case, click the Save as file submenu then the page displays the current settings in each field.

Setting up the Local Storage Path


You can see the folder path where files are stored by the Save as file to local folder.

1) Storage Path This displays the local storage path where files are stored when files are saved to the local folder by the Save as file functions. 2) Send scanned documents to a sub folder in the storage path Select this to save the files in the sub folder that is named as Group Number-Group Name-Template Name. 3) Send scanned documents directly to the storage path Select this to save the files directly in the storage path.

Setting up the Storage Maintenance


In Storage Maintenance, you can select how to delete files stored in the local folder. NOTE:

The folder that was created when storing the files in the local folder will be deleted automatically when all files in the folder are deleted.

1 2

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Network Administrators Guide Setting up Save as file Settings

1) Do not delete documents automatically Select this to delete files stored in the local folder manually. 2) Delete documents after [ ] day(s) Select this to automatically delete files stored in the local folder after a specified number of days. When this is selected, enter the number of days that the files are to remain.

Setting up the Destination


You can specify that a network folder can be used for Save as file.

1 2

1) Do not allow any network folder to be used as a destination When this is selected, users can only save a file in the local folder. 2) Use Network Folder Destination When this is selected, set the Remote 1 and Remote 2 settings to specify how users can select the network folders for Save as file destination. NOTE:

When you select Use Network Folder Destination, make sure both Remote 1 and Remote 2 are set properly. For example, even if you want to specify only the Remote 1, you must select Allow user to select network folder to be used as a destination for the Remote 2. When you select Use Network Folder Destination, Allow the following network folder to be used as a destination is initially selected for both Remote 1 and Remote 2 and other fields are left blank. If you do not change the settings, the error message to ask you to enter the required items to complete the setup will be displayed.

Setting up the Remote 1 and Remote 2


In the Remote 1 and Remote 2, you can specify how users can select the network folders for Save as file destination when you select Use Network Folder Destination in the Destination setting. You can specify two network folders; Remote 1 and Remote 2. The setting items are the same in the Remote 1 and Remote 2.

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1) Allow the following network folder to be used as a destination Select this to restrict users to select only the network folder that you specified. Otherwise, select Allow user to select Windows network folder to be used as a destination. 2) Protocol Select the protocol to be used for uploading a file to the network folder. SMB Select this to upload a file to the network folder using the SMB protocol. SMB can be used in a Windows network when the Windows file sharing service is enabled. FTP Select this to upload a file to the FTP server. 3) Server Name Enter the FTP server name or IP address where a file can be sent. For example, to send a file to the ftp://192.168.1.1/user/scanned FTP folder in the FTP server, enter 192.168.1.1 in this field. This must be entered only when you select FTP as the protocol. You can specify the directory at the Network Path field. 4) Port Number (Command) Enter the port number to be used for controls, if you select FTP as the protocol. Generally - is entered for the control port. When - is entered, the port number, that is set at FTP Client in the Network menu page of the Setup tab, will be used. Change this option if you want to use another port number. 5) Network Path Enter the network path to store a file. When you select SMB as the protocol, enter the network path to the network folder. For example, to specify the user/scanned folder in the computer named Client01, enter \\Client01\users\scanned\. When you select FTP as the protocol, enter the directory in the specified FTP server. For example, to specify the ftp://192.168.1.1/user/scanned FTP folder in the FTP server, enter user/scanned. 6) Login User Name Enter the login user name to access a Windows computer or an FTP server, if required. When you select FTP as the protocol, an anonymous login is assumed if you leave this field blank. 7) Password Enter the password to access a Windows computer or an FTP server, if required. 8) Retype Password Enter the same password again for a confirmation. 9) Allow user to select network folder to be used as a destination Select this to allow users to specify a network folder as a destination. Otherwise, select Allow the following Windows network folder to be used as a destination.

Setting up the N/W-Fax Destination


You can configure a network folder to store documents that are sent using the N/W-Fax driver with the Save as file option enabled.

1 2

1) Do not allow any network folder to be used as a destination Select this to not allow any network folders to be used as Save as file destinations for N/ W-Faxes documents. When selected, users can only save an N/W-Fax document with the Save as file option enabled to local storage. 74 Network Administrators Guide Setting up Save as file Settings

2) Use Network Folder Destination Select this to allow network folders to be used as Save as file destinations for N/W-Fax documents. When selected, set the N/W-Fax Folder settings to specify which network folder to use.

Setting up the N/W-Fax Folder


In the N/W-Fax Folder, you can specify in which network folder N/W-Fax documents are saved.

1 2 3 4 5 6 7

1) Protocol Select the protocol for uploading an N/W-Fax document to a network folder. SMB Select this to upload an N/W-Fax document to the network folder using the SMB protocol. SMB can be used in a Windows network when Windows file sharing service is enabled. FTP Select this to upload a file to the FTP server. 2) Server Name Enter the FTP server name or IP address where an N/W-Fax document will be sent. For example, to send an N/W-Fax document to the ftp://192.168.1.1/user/nw-fax FTP folder in the FTP server, enter 192.168.1.1 in this field. This must be entered only when you select FTP as the protocol. You can specify the directory at the Network Path field. 3) Port Number (Command) Enter the port number to be used for controls, if you select FTP as the protocol. Generally - is entered for the control port. When - is entered, the port number, that is set at FTP Client in the Network menu page of the Setup tab, will be used. Change this option if you want to use another port number. 4) Network Path Enter the network path to store an N/W-Fax document. When you select SMB as the protocol, enter the network path to the network folder. For example, to specify the users\nw-fax folder in the computer named Client01, enter \\Client01\users\nw-fax\. When you select FTP as the protocol, enter the directory in the specified FTP server. For example, to specify the ftp://192.168.1.1/user/nw-fax FTP folder in the FTP server, enter user/nw-fax. 5) Login User Name Enter the login user name to access a Windows computer or FTP server, if required. When you select FTP as the protocol, anonymous login is assumed if you leave this field blank. 6) Password Enter the password to access a Windows computer or FTP server, if required. 7) Retype Password Enter the same password again for a confirmation.

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Setting up Email Settings


In the Email submenu page in the Setup menu, an administrator can configure the Email settings that are needed for Scan to Email operations. For e-STUDIO350/450 and e-STUDIO230/280: The Email submenu page in the Setup menu is available only when the Printer Kit and Scanner Upgrade Kit are installed, or when the Printer/Scanner Kit is installed.

Setting the Email settings

1. 2.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Setup menu and Email submenu.

The Email submenu page is displayed.

3.

In the Email submenu page, set the Email settings as required.

To set the Email settings, see the following: P.77 "Setting up the Email Settings" The confirmation dialog box appears.

4.
SUPPLEMENT:

Click [Save].

If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes. Network Administrators Guide Setting up Email Settings

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5.

Click [OK] to apply the changes.

NOTE:

When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment. In that case, click the Email submenu then the page displays the current settings in each field.

Setting up the Email Settings


You can specify the file format, fragment message size, and default body strings that apply to the Scan to Email documents.

1 2 3 4 5

1) From Address Enter the email address of this equipment. NOTE:

You must enter the email address in the From Address field to enable the Scan to Email. 2) From Name Enter the name of this equipment. 3) File Format Select the file format of files to be sent. Multi page TIFF Select this to convert files to multi-page TIFF file. PDF Select this to convert files to PDF file. JPEG Select this to convert files to JEPG file. (Only for e-STUDIO3511/4511) 4) Fragment Message Size Select the size for the message fragmentation. 5) Default Body Strings Enter the body text that will be automatically entered in the Body field when users operate Scan to Email from the Touch Panel Display. This sets only the default body text, so that it can be changed on each operation by users.

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Setting up Internet Fax Settings


In the Internet Fax submenu page in the Setup menu, an administrator can configure the Internet Fax settings needed for Internet Fax transmissions. For e-STUDIO350/450 and e-STUDIO230/280: The Internet Fax submenu page in the Setup menu is available only when the Printer Kit and Scanner Upgrade Kit are installed, or when the Printer/Scanner Kit is installed.

Setting the Internet Fax settings

1. 2.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Setup menu and Internet Fax submenu.

The Internet Fax submenu page is displayed.

3.

In the Internet Fax submenu page, set the Internet Fax settings as required.

To set the Internet Fax Settings, see the following: P.79 "Setting up the Internet Fax Settings" The confirmation dialog box appears.

4.
SUPPLEMENT:

Click [Save].

If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes. Network Administrators Guide Setting up Internet Fax Settings

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5.

Click [OK] to apply the changes.

NOTE:

When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment. In that case, click the Internet Fax submenu then the page displays the current settings in each field.

Setting up the Internet Fax Settings


You can specify the fragment page size and default body strings that apply to the Internet Faxes.

1 2 3 4

1) From Address Enter the email address of this equipment. NOTE:

You must enter the email address in the From Address field to enable the Internet Fax transmission. 2) From Name Enter the name of this equipment. 3) Fragment Page Size Select the size for the message fragmentation. 4) Default Body Strings Enter the body text that will be automatically entered in the Body field when users operate Scan to Internet Fax from the Touch Panel Display. This sets only the default body text, so that it can be changed on each operation by users. 5) Body Strings Transmission Select whether the body strings will be send or not.

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Setting up Printer Settings


In the Printer submenu page in the Setup menu, an administrator can configure how the printer works and the printer options needed for the raw print jobs. For e-STUDIO350/450 and e-STUDIO230/280: The Printer submenu page in the Setup menu is available only when the Printer Kit or the Printer/Scanner Kit is installed.

Setting the Printer settings

1. 2.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Setup menu and Printer submenu.

The Printer submenu page is displayed.

3.

In the Printer submenu page, set the Printer settings as required.

To set the Printer Settings, see the following: P.81 "Setting up the Printer Settings" The confirmation dialog box appears.

4.
SUPPLEMENT:

Click [Save].

If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes. Network Administrators Guide Setting up Printer Settings

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5.

Click [OK] to apply the changes.

NOTE:

When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment. In that case, click the Printer submenu then the page displays the current settings in each field.

Setting up the Printer Settings


You can specify the printer related options such as number of days to save print jobs in the queues, printer options applied to a raw job, and PCL font settings.

1 2 3 4 5 6 7 8 9 10 11 12 13 14

1) Number of days to save Private, Proof and Invalid Jobs Select the number of days that this equipment retains the jobs in the Private, Proof, and Invalid queues. Select Indefinite to save all jobs in the queues until users delete the jobs manually, or select the number of days from 1 to 30. 2) Raw jobs - Duplex Printing Select whether a raw job will be printed on both sides of the paper. 3) Raw jobs - Default Paper Size Select the default paper size that applies to a raw job. 4) Raw jobs - Default Paper Type Select the default paper type that applies to a raw job. 5) Raw jobs - Default Orientation Select the default orientation that applies to a raw job. 6) Raw jobs - Default Stapling Select whether a raw job will be stapled.

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7) Raw jobs - Default Output Tray Select the default output tray that applies to a raw job. A banner page that is created by NetWare, UNIX, and Windows operating systems also will be outputted to the tray set here. 8) PCL Form Line Enter the number of lines printed per page. 9) PCL Font Pitch Enter the font pitch when the selected font number represents a fixed pitch scalable font. Pitch is measured by characters per inch, so a 10-pitch is ten characters per inch. 10) PCL Font Point Size Enter the font size when the selected font number represents a proportionally spaced scalable font. The Font Size option allows you to determine the point size (height) of the default font. 11) PCL Font Number Enter the font number of the internal PCL font to be used as the default font for printing. You can check the font numbers and internal PCL fonts in the Internal PCL Font List. Please see the Printing Guide for the font number of internal PCL fonts, 12) PCL Line Termination Select the type of the line termination. 13) LT<-->A4/LD<-->A3 Select whether printing a document intended for that one paper size can be printed on paper of a different size. For example, you can print a document set up for Letter size on A4 paper. When disabled, this equipment will prompt users for the correct paper size. 14) Print Startup Page Select whether printing the startup page every time this equipment is powered on. The startup page is the NIC Configuration page. You can also print the startup page from the Touch Panel Display manually.

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Setting up Print Service Settings


In the Print Service submenu page in the Setup menu, an administrator can configure such print services as Raw TCP Print, LPD Print, IPP Print, FTP Print, NetWare Print, and Email Print. For e-STUDIO350/450 and e-STUDIO230/280: The Print Service submenu page in the Setup menu is available only when the Printer Kit or the Printer/Scanner Kit is installed.

Setting the Print Service settings

1. 2.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Setup menu and Print Service submenu.

The Scan to Print Service submenu page is displayed.

3.

In the Print Service submenu page, set the Print Service settings as required.

In the Print Service submenu page, you can set the following: P.84 "Setting up the Raw TCP Print" P.84 "Setting up the LPD Print" P.85 "Setting up the IPP Print" P.85 "Setting up the FTP Print" P.86 "Setting up the NetWare Print" P.86 "Setting up the Email Print"

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4.
SUPPLEMENT:

Click [Save].
The confirmation dialog box appears.

If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes.

5.

Click [OK] to apply the changes.

NOTE:

When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment. In that case, click the Print Service submenu then the page displays the current settings in each field.

Setting up the Raw TCP Print


In Raw TCP Print, you can enable or disable the Raw TCP print service.

1 2

1) Enable Raw TCP Enable or disable Raw TCP print service. 2) Port Number If enabling the Raw TCP, enter the Raw TCP port number for the Raw TCP print. Generally 9100 is used.

Setting up the LPD Print


In LPD Print, you can set the LPD print options to enable the LPD/LPR print service.

1 2 3

1) Enable LPD Enable or disable LPD print service. 2) Port Number If enabling the LPD, enter the LPD port number. Generally 515 is used. 3) Banners Select whether printing a banner page for each print job using LPR printing.

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Setting up the IPP Print


In IPP Print, you can set the IPP Print options to enable the IPP print service.

1 2 3 4

1) Enable IPP Enable or disable IPP print service. 2) Port80 Enabled Enable or disable the Port80 for IPP printing. Port631 is usually used for the IPP access so users must specify to the URL, i.e. http://<IP address or DNS name>:631/Print, for the IPP port. When this is enabled, this equipment allows IPP access through the Port80, which is the default port for the HTTP access so users do not have to specify the port number in the IPP port, i.e. http://<IP address or DNS name>/Print. 3) Port Number If enabling the IPP, enter the IPP port number. Generally 631 is used. 4) URL Display the URL for IPP printing. You cannot change the URL for IPP printing. This URL should be set as the print port when users set up the printer driver for IPP printing.

Setting up the FTP Print


In FTP Print, you can set the FTP Print options to enable the FTP print service.

1 2 3 4

1) Enable FTP Printing Enable or disable FTP print service. 2) Port Number Enter the FTP port number for FTP printing. Generally 21 is used. 3) Print User Name Enter the user name who attempt FTP printing. If you leave this field blank, FTP printing will be disabled. 4) Print Password Enter the password if you want to request the login password of users who attempt FTP printing.

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Setting up the NetWare Print


In NetWare Print, you can set the NetWare print options to enable the Novell print service.

1 2 3 4 5

1) Server Discovery Select how to search for the NetWare file servers in the network. Auto Select this to search for all the NetWare file servers in the network. This may take some time. Preferred Select this to search for the preferred NetWare file servers prior to other file servers. Only Preferred Select this to search for only preferred NetWare file servers. This enables searching for the NetWare file servers immediately. 2) Login Name Enter the print server name that is created in the NetWare file server. 3) Password Enter the password that is set to the print server, if required. 4) Search root Enter the name of NetWare file server to be used. 5) Print Queue Scan Rate Enter how frequently to scan the print queues for print jobs. This should be entered in second. You can enter between 1 to 255.

Setting up the Email Print


In Email Print, you can set the Email Print options to enable the Email print service.

1 2 3 4 5 6 7 8 9

1) Enable Print Header Select whether to print the Email header when receiving Email print jobs. 2) Enable Print Message Body Select whether to print the body message when receiving Email print jobs.

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3) Maximum Email Body Print Enter the maximum number of pages to print the body strings of the received Email print job. You can enter between 1 to 99. 4) Enable Print Email Error Select whether to print the report when an error occurs for Email printing. 5) Enable Email Error Forward Select whether to send an error message to an administrative Email address when Email printing cannot be completed. 6) Email Error Transfer Address If enabling the Email Error Forward, enter an administrative Email address where the error message is sent. 7) Enable Partial Email Select whether to print Email jobs that are partially received. 8) Partial Wait Time Enter how long this equipment should wait before printing a partial Email job. This should be entered in hour. 9) MDN Reply Select whether sending the MDN message reply or not when the equipment receives an Email print job with a MDN request.

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Displaying Version Information


An administrator can display the system software version information of this equipment. The version information can be displayed from the Setup menu page.

Displaying the version information

1. 2.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Setup menu and Version submenu.

The Version submenu page is displayed.

3.

In the Version submenu page, you can confirm the version information of the system software.

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4. MANAGING THE DEVICE

Network Administrators Guide 4. Managing the Device

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Maintaining from TopAccess


This section details procedures for maintaining this equipment. It covers backing up and restoring files, deleting files stored on this equipment, and updating the software on TopAccess.

About the Maintenance Functions


In the Maintenance menu of the TopAccess administrator mode, an administrator can perform the following maintenance: Updating client software in TopAccess An administrator can upload client software that allows users to download to their computers from TopAccess. This maintenance feature is used to upload new versions of software in TopAccess. P.91 "Updating the Software" Removing client software from TopAccess An administrator can remove client software that restricts users from downloading software from TopAccess. This maintenance feature is used to disable specific software in TopAccess. P.93 "Removing the Client Software" Backing up data in the hard disk An administrator can create backup files of address book, mailboxes, and templates in the hard disk. This maintenance feature is used to create the backup files before updating the system software or hard disk replacement, etc. P.94 "Backing up Data" Restoring data from the backup files An administrator can restore the address book, mailboxes, and templates data from the backup files. This maintenance feature is used to restore the data after updating the system software or hard disk replacement, etc. P.96 "Restoring Data from Backup File" Deleting files stored in the hard disk An administrator can delete scanned data, transmission data, and reception data in the hard disk. This maintenance feature must be operated periodically to maintain the hard disk space for future operation. P.99 "Deleting the Data from Local Folder" Registering directory service An administrator can register the directory service properties of the LDAP (Lightweight Directory Access Protocol) server. P.100 "Managing Directory Service" Setting up notifications An administrator can enable the notifications by Emails and specify the events causing the notifications. P.101 "Setting up Notification" Importing or exporting address book data This equipment allows you to import and export address book data in CSV format. P.103 "Importing and Exporting the Address Book" 90 Network Administrators Guide Maintaining from TopAccess

Importing or exporting department code An administrator can import and export department code data in CSV format. P.107 "Importing and Exporting the Department Code" Exporting logs and journals An administrator can export logs and journals as CSV files. This feature is used to save the logs and journals as files before clearing them, if you want to maintain them. P.110 "Exporting the Logs and Journals" Clearing logs and journals An administrator can clear logs and journals in this equipment. This maintenance feature is recommended for periodic maintenance of the hard disk. P.111 "Clearing the Logs and Journals"

Updating the Software


You can upload client software to this equipment so end-users can download the software to their computers from TopAccess. You can upload the following components:


NOTE:

Installer (Setup files) for Client1 CD-ROM Installer (Setup files) for Client2 CD-ROM Macintosh PPD Files Unix Filters Printer Driver files for Point and Print Uploading new software overwrites the old version of software that had been uploaded.

Updating new versions of client software in TopAccess

1. 2.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Maintenance menu and Upload Software submenu.

The Upload Software submenu page is displayed.

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3.

Select the language of the software that you are going to upload in the Language drop down box.

4.

Select the software that you are going to upload in the Upload Files drop down box.

Driver Files Select this to upload the setup files for the Client1 CD-ROM and Client2 CD-ROM. Macintosh PPD Files Select this to upload the self-extracting files that contains the Macintosh PPD files for Mac OS 8.6/9.x and Mac OS X. UNIX Filter Select this to upload the tar files that contains filters for each UNIX workstation. Point And Print Select this to upload the printer driver files for the Point and Print installation.

5. 6.

Click [OK].
The bottom section in the page will be changed for selected software.

In each field displayed, click [Browse] to locate the setup files to be uploaded.

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NOTE:

At the left of each field, the file name will be displayed. Be sure to specify the same file for each field. The files for uploading are provided for each client software. Driver Files Provided in the WebInstall folder of the Client1 CD-ROM and Client2 CD-ROM. Macintosh PPD Files Provided in the MacPPD folder of the Client1 CD-ROM. UNIX Filters Provided in the Admins Client CD-ROM. Point And Print Provided in the PandP folder of the Client1 CD-ROM.

SUPPLEMENT:

7.

Click [Upload].
Specified files are uploaded in this equipment.

Removing the Client Software


You can remove client software in TopAccess so that it can no longer be installed from TopAccess. NOTE:

The printer drivers for Point and Print that had been uploaded cannot be deleted. However, you can upload new printer drivers to overwrite them.

Removing the software from TopAccess

1. 2.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Maintenance menu and Remove Software submenu.

The Remove Software submenu page is displayed.

3.

Check the box of the software which you are going to remove and click [Delete].

The selected software is deleted from this equipment.

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Backing up Data
An administrator can create backup files of the address book, mailboxes, and templates data in the hard disk. This maintenance feature is used to create backup files before updating the system software or hard disk replacement, etc. The backup files can be used to restore or upload to another e-STUDIO3511/4511, e-STUDIO350/450, or e-STUDIO230/280. SUPPLEMENT:

The address book, mailbox, and template data are stored in the hard disk. Please periodically back up data in the hard disk to secure the data from hard disk collapse.

Backing up data as files

1. 2.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Maintenance menu and Backup submenu.

SUPPLEMENT:

The Backup submenu page is displayed.

If you previously created a backup file, the backup file link and information are displayed in each area. You can click the link to save the previous backup file.

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3.

Click [Create New File] for the data that you want to backup, or click [Create New File] in the Combined Backup section to create a backup file of all data.

The backup file name and the file size will be displayed.

4.

Right-click the File Name link and select [Save Target As...].

The Save As dialog box appears.

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5.

Select the file location and select All Files in the Save as type drop down box.

NOTE:

It is recommended to save the backup file as it is named. If you change the file name, the equipment cannot restore the data from the backup files. The file name of each backup data must be the following name: - Address Book: BACKUP_ADDR<date>.tbf - MailBoxes: BACKUP_MBOX<date>.tbf - Template: BACKUP_TEMP<date>.tbf - Combined Backup: BACKUP_ALL<date>.tbf

6.

Click [Save].
The backup file is saved in the selected location.

Restoring Data from Backup File


An administrator can restore the address book, mailboxes, and templates data using the backup files. This maintenance feature is used to restore data from backup files after updating the system software or hard disk replacement, etc., to recover the original environments. Also you can upload the data in different equipment using this Function.

Restoring data from backup files


NOTE:

Before restoring the data from backup files, please confirm that there is no print job, no scan job, and no fax job. The backup files cannot be restored if there are any jobs that have been processed. If restoring the data takes a long time, perform restoring the data after the equipment turns in a Sleep/Auto Shut Off mode.

1.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

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2.

Click the Maintenance menu and Restore submenu.

The Restore submenu page is displayed.

3.

Click [Browse] in the data section that you want to restore, or click [Browse] in the Combined Restore section to restore all data from a backup file of all data.

The Choose File dialog box appears.

4.

Select a backup file and click [Open].

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NOTE:

The file version and device name of selected backup file will be displayed.

If the backup file name is not the name as shown below, the equipment cannot restore the data from the backup files. - Address Book: BACKUP_ADDR<date>.tbf - MailBoxes: BACKUP_MBOX<date>.tbf - Template: BACKUP_TEMP<date>.tbf - Combined Backup: BACKUP_ALL<date>.tbf

5.

Click [Upload].

The Restore screen displays the backup file information.

6.
NOTE:

Repeat the step 3 to step 5 to upload all backup files that you want to restore.

If you upload the backup file in the Combined Backup section, do not upload the backup files in each section.

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7.

Check the box of data that you want to restore and click [Restore].

The restore process begins. This procedure may take several minutes.

Deleting the Data from Local Folder


An administrator can delete information such as, scanned data, transmission data, and reception data that are stored in the local folder using the Save as file function. It is recommended to delete the stored data periodically to maintain the hard disk.

Deleting data

1. 2.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Maintenance menu and Delete Files submenu.

The Delete Files submenu page is displayed.

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3.

Check the box of data that you want to delete and click [Delete Files].

Scan The data in the SCAN folder within the FILE_SHARE folder of this equipment, that are stored by Scan to File operations, will be deleted. Transmission The data in the TXFAX folder within the FILE_SHARE folder of this equipment, that are stored by Fax to File operations, will be deleted. Reception The data in the RXFAX folder within the FILE_SHARE folder of this equipment, that are stored by Save as file mailbox and Save as file Fax Received Forward or Internet Fax Received Forward.

Managing Directory Service


You can use TopAccess to register the Directory Service properties of the LDAP (Lightweight Directory Access Protocol) server and add a new directory service that allows users to search for Email addresses in the LDAP server.

Setting up the directory service

1. 2.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Maintenance menu and Directory Service submenu.

The Directory Service submenu page is displayed.

3.

Click [New] to add a new Directory Service, or click the Directory Service name link to edit the Directory Service properties.
The Directory Service Properties page is displayed.

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4.

Enter following items as required.

Directory Service Name Enter the directory service name that identifies the directory service. Server IP Address Enter the IP address or FQDN of the LDAP server. Port Number Enter the port number to access the LDAP server. Generally 389 port is used to access the LDAP server without SSL. This equipment does not support the LDAP server with SSL. Authentication Select whether the authentication for SASL is enabled or disabled. Search Base Enter the search root suffix. User Name Enter the user name to access the LDAP server, if required. Password Enter the password to access the LDAP server, if required. Search Timeout Select the time interval to quit a communication when the LDAP server does not respond. NOTE:

If you use FQDN to specify the LDAP server, you must configure the DNS server and enable the DNS in the DNS Session. You can clear the entered values by clicking [Reset]. You can delete the Directory Service by clicking [Delete] when you edit the Directory Service.

SUPPLEMENTS:

5.

Click [OK].
Entered Service Directory is added in the Directory Service List.

Setting up Notification
As administrator, you can configure notification settings and receive Email notification of system errors.

Setting up the notifications of system errors and events

1.

Access TopAccess in the administrator mode.


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P.15 "Accessing TopAccess Administrator Mode"

2.

Click the Maintenance menu and Notification submenu.

The Notification submenu page is displayed.

3.

In Email Settings, check the box Notify administrator at Email Address to enable the notifications, and enter the administrators Email address where the notifications are sent.

4.

In General Notification Event, check the boxes for general events to be notified.

5.

In Received Fax/Internet Fax Notification Events, check the boxes for the events and status to be notified.

6.

In Scan Notification Event, check the boxes for scanning status to be notified.

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7.

In e-Filing Notification Events, check the boxes for the status to be notified.

8.

In Fax Received Forward Notification Events, check the boxes for the events to be notified.

NOTE:

Even if you check the items in the Fax Received Forward Notification Events, Emails are sent only when the optional Fax unit is installed.

9.

In Internet Fax Received Forward Notification Events, check the boxes for the events to be notified.

10.

Click [Save].

Importing and Exporting the Address Book


This equipment allows you to import and export address book data in CSV format.

Importing the Address Book Data


You can import address information that has been exported from another TopAccess address book or from a different address book program. The imported file must be the comma delimited CSV file and created in the suitable format for the TopAccess address book. The format for the TopAccess address book is as below: "First Name","Last Name","Email Address","Tel Number","Company","Department" "User01","User","user01@ifax.com","00000000001","12345 COMPANY","Dept01" "User02","User","user02@ifax.com","00000000002","12345 COMPANY","Dept01" "User03","User","user03@ifax.com","00000000003","12345 COMPANY","Dept01"

Importing the address book data from a CSV file


NOTE:

Before importing the address book data, please confirm that there is no print job, no scan job, and no fax job. The address book data cannot be imported if there are any jobs that have been processed. If importing the address book data takes a long time, perform restoring the data after the equipment turns in a Sleep/Auto Shut Off mode.

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1. 2.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Maintenance menu and Import submenu.

The Import submenu page is displayed. The Choose File dialog box appears.

3. 4.

Click [Browse...] in the Address Book area.

Select the CSV file that contains address book data and click [Open].

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5.

Click [IMPORT].

The data is imported to the address book.

Exporting the Address Book Data


You can export address information for use in another TopAccess address book or another address book program.

Exporting the address book data as a CSV file

1. 2.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Maintenance menu and Export/Clear Log submenu.

The Export/Clear Log submenu page is displayed.

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3.

Click [Create New File] in the Address Book area.

SUPPLEMENT:

The CSV file name will be displayed.

If you previously exported address book data, the exported file link and information are displayed in the Address Book area. You can click the link to save the previously exported file.

4.

Right-click the File Name link and select [Save Target As...].

The Save As dialog box appears.

5.

Select the file location and select All Files in the Save as type drop down box.

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6.

Click [Save]
The CSV file that contains the address book data is saved in a selected location.

Importing and Exporting the Department Code


An administrator can import and export department code data in CSV format.

Importing the Department Code Data


You can import department code information from a file that has been exported from another device. The imported file must be the comma delimited CSV file and created in the suitable format for the department code data.

Importing the department code data from a CSV file


NOTE:

Before importing the department code data, please confirm that there is no print job, no scan job, and no fax job. The department code data cannot be imported if there are any jobs that have been processed. If importing the department code data takes a long time, perform restoring the data after the equipment turns in a Sleep/ Auto Shut Off mode.

1. 2.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Maintenance menu and Import submenu.

The Import submenu page is displayed. The Choose File dialog box appears.

3.

Click [Browse...] in the Department Code area.

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4.

Select the CSV file that contains department code data and click [Open].

5.

Click [IMPORT].

The data is imported to the department code.

Exporting the Department Code Data


You can export department code information for use in other equipment.

Exporting the department code data as a CSV file

1. 2.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Maintenance menu and Export/Clear Log submenu.

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The Export/Clear Log submenu page is displayed.


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3.

Click [Create New File] in the Department Code Export area.

SUPPLEMENT:

The CSV file name will be displayed.

If you previously exported department code data, the exported file link and information are displayed in the Department Code Export area. You can click the link to save the previously exported file.

4.

Right-click the File Name link and select [Save Target As...].

The Save As dialog box appears.

5.

Select the file location and select All Files in the Save as type drop down box.

6.

Click [Save].
The CSV file that contains the address book data is saved in a selected location.
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Exporting the Logs and Journals


An administrator can export logs and journals in this equipment as CSV files. Before clearing them, you can save the logs and journals as files.

Exporting the address book data as a CSV file

1. 2.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Maintenance menu and Export/Clear Log submenu.

The Export/Clear Log submenu page is displayed.

3.

Click [Create New File] in the area of logs or journals that you want to export.

SUPPLEMENT:

The CSV file name will be displayed.

If you previously exported data, the exported file link and information are displayed in each area. You can click the link to save the previously exported file.

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4.

Right-click the File Name link and select [Save Target As...].

The Save As dialog box appears.

5.

Select the file location and select All Files in the Save as type drop down box.

6.

Click [Save].
The CSV file that contains the logs or journals data is saved in a selected location.

Clearing the Logs and Journals


An administrator can clear logs and journals in this equipment. This maintenance procedure is recommended periodically to maintain the hard disk.

Clearing the logs and journals

1. 2.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Maintenance menu and Export/Clear Log submenu.

The Export/Clear Log submenu page is displayed.


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3.

Click [Clear Logs] in the area of logs or journals that you want to clear.

The selected logs are cleared.

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Registering from TopAccess


About the Registrations
In the Registration menu in the TopAccess administrator mode, an administrator can register the public Templates, and relay transmissions of received faxes/internet faxes. Public Template An administrator can create public templates that are held in a public template group available to everyone. P.113 "Registering Public Templates" Fax Received Forward, Internet Fax Received Forward An administrator can register the agent to which all received faxes/internet faxes are forwarded so that he or she can check the documents. P.134 "Registering Fax and Internet Fax Received Forward" NOTE:

The Fax Received Forward can be registered only when the optional Fax unit is installed.

Registering Public Templates


Administrators create and maintain public templates and manage the public template group. Users can display and use public templates but cannot modify them. The public group can contain up to 60 public templates. Typically, these are general-purpose templates available to all users. TopAccess in the administrator mode allows the following operations for managing the public templates: P.113 "Creating or Editing the Public Templates" P.132 "Resetting the Public Template"

Creating or Editing the Public Templates


Use the Templates page to set up and modify templates.

Creating or Editing the public templates

1. 2.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Registration menu and Public Template submenu.


The Public Template submenu page is displayed.

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3.

From the templates list, click the Undefined icon to register a new template, or click defined icon to edit the template.


SUPPLEMENTS:

If the templates list is displayed in the List view, click the Undefined template name to register new template, or click the defined template name to edit the template. If you select the public template that has not been defined, the Template Properties page to select agents is displayed. Skip to step 5. If you select the defined private template, the Template Properties page is displayed. Go to the next step.

You can change the template list view by clicking on either Panel View or List View. If you know which public template you want to define or edit, click the number of the the public template in the Jump to links.

4.

When you edit the existing template, the following window will be displayed. Click [Edit].

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The Template Properties page to select agents is displayed.


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5.

Select agents and click [Select Agent].

You can select one of the following templates: Copy Select this to create a copy template. Usually, this is selected to print copies as well as sending originals to other destinations. This agent can also be combined with the Save as file agent or Store to e-Filing agent. Fax/Internet Fax Select this to create a fax and Internet Fax transmission template. This agent can be combined with the Save as file agent. Scan Select this to create a scan template combined with the Email, Save as file, and Store to e-Filing agents. When you select this, select the agent from Email, Save as file, or Store to e-Filing. You can also additionally combine one of the following agents: Email Select this to add an email agent. This can be selected only when Scan is selected. This agent can be combined with the Save as file agent or Store to e-Filing agent. Save as file Select this to add a Save as file agent. This can be selected for any templates. This agent can be combined with another agent. Store to e-Filing Select this to add a Store to e-Filing agent. This can be selected only when Copy or Scan is selected. This agent can be combined with the Email agent or Save as file agent. For e-STUDIO350/450 and e-STUDIO230/280:

Fax/Internet Fax is available only when the Printer Kit and Scanner Upgrade Kit are installed, when the Printer/Scanner Kit is installed, or when the optional Fax unit is installed. Scan, Email, and Save as file are available only when the Printer Kit and Scanner Upgrade Kit are installed, or when the Printer/Scanner Kit is installed.

6.

Click each button displayed in the page to specify or edit the associated template properties.

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[Panel Setting] Click this to specify the icon settings for the template. P.118 "Panel Setting"

[Destination Setting] Click this to specify the documents destination. This can be set only when creating the Fax/Internet Fax agent or Email agent. P.118 "Destination Setting"

[Internet Fax Setting] Click this to specify how the document will be sent. This can be set only when creating the Fax/Internet Fax agent. P.124 "Internet Fax Setting"

[Fax Setting] Click this to specify how the document will be sent. This can be set only when creating the Fax/Internet Fax agent. P.125 "Fax Setting"

[Email Setting] Click this to specify how the document will be sent. This can be set only when creating the Email agent. P.127 "Email Setting"

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[Save as file Setting] Click this to specify how the document will be stored in local hard disk or network folder. This can be set only when creating the Save as file agent. P.128 "Save as file Setting"

[Box Setting] Click this to specify how the document will be stored in the Box. This can be set only when creating the Store to e-Filing agent. P.130 "Box Setting"

[Scan Setting] Click this to specify how the document will be scanned. This can be set only when creating the Save as file agent, Email agent, and Store to e-Filing agent. This cannot be set when combining the Fax/Internet Fax agent. P.130 "Scan Setting"

7.

After configuring the desired template properties, click [Save].


The template properties are registered.

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Panel Setting
In the Panel Setting page, specify how the icon for the template is displayed in the Touch Panel Display, and the notification settings for the template.

1 2 3 4 5 6 7

1) Picture This indicates the icon that will be displayed in the Touch Panel Display. The icon is automatically designated according to the agent that you select. 2) Caption1 Enter the text that will be displayed next to the icon in the Touch Panel Display. You can enter up to 11 alphanumeric characters. 3) Caption2 Enter the text that will be displayed next to the icon in the Touch Panel Display. You can enter up to 11 alphanumeric characters. 4) User Name Enter the user name of the template. 5) Notification Send email when an error occurs Select this to send a notification message to the administrators Email address when an error occurs. 6) Notification Send email when jog is completed Select this to send a notification message to the administrators Email address when a job is completed. 7) Notification Email to Select to send the notification message to the Email address that is set to the public group, or enter an Email address to which the notification message will be sent. NOTE:

When you enable the Notification setting, make sure to set up the Email settings in the Email submenu page of the Setup menu. P.77 "Setting up the Email Settings"

Destination Setting
In the Recipient List page, you can specify the destinations to which the fax, Internet Fax, or Scan to Email document will be sent. When you are setting up the destinations for the Email agent, you can only specify the Email addresses for the destinations.

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When you are setting up the destinations for the Fax/Internet Fax agent, you can specify both fax numbers and Email addresses for the destinations. NOTE:

However, the optional Fax unit must be installed in this equipment to specify the fax numbers of the destinations.

For e-STUDIO350/450 and e-STUDIO230/280: Specifying email addresses for the destinations is available only when the Printer Kit and Scanner Upgrade Kit are installed, or the Printer/Scanner Kit is installed.

You can specify the recipients by entering their Email addresses or fax numbers manually, selecting recipients from the address book, selecting recipient groups from the address book, or searching for recipients in the LDAP server. P.119 "Entering the recipients manually" P.120 "Selecting the recipients from the address book" P.121 "Selecting the groups from the address book" P.122 "Searching for recipients in the LDAP server" P.124 "Removing the contacts from the recipient list"

Entering the recipients manually


By this method, you can add a recipient manually to the Recipient List.

1. 2.

Click [Destination Setting] to open the Recipient List page. Click [New].

The Contact Property page is displayed.

3.

Enter the Email address or fax number of the recipient in the Destination field.

NOTE:

You can specify the fax number for the destination only when the optional Fax unit is installed.

4.

Click [OK].
Entered recipient is added in the Recipient List page.
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5.
SUPPLEMENT:

Repeat step 2 to 4 to add all recipients you require.

You can remove the contacts that you added in the recipient list before saving the destination settings. P.124 "Removing the contacts from the recipient list"

6.

Click [Save].

The contacts are added as the destinations.

Selecting the recipients from the address book


By this method, you can select recipients from the address book.

1. 2.

Click [Destination Setting] to open the Recipient List page. Click [Address Book].

The Address Book page is displayed.

3.

Check the Email boxes of the users you want to add as the Email recipients or Internet Fax recipients, and check the Fax boxes of users you want to add as the Fax recipients.

NOTES:

When you are creating the Scan to Email template, only the Email check boxes are displayed in the Address Book page.

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If you want to sort recipient list by a specific group, select the desired group name at the Group drop down box. You can specify the fax number for the destination only when the optional Fax unit is installed.

4.
SUPPLEMENT:

Click [ADD].
The selected recipients are added in the Recipient List page.

You can remove the contacts that you added in the recipient list before saving the destination settings. P.124 "Removing the contacts from the recipient list"

5.

Click [Save].

The contacts are added as the destinations.

Selecting the groups from the address book


By this method, you can select groups from the address book.

1. 2.

Click [Destination Setting] to open the Recipient List page. Click [Address Group].

The Address Group page is displayed.

3.

Check the Group boxes that contain the desired recipients.

4.

Click [ADD].
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SUPPLEMENT:

All recipients in the selected groups are added in the Recipient List page.

You can remove the contacts that you added in the recipient list before saving the destination settings. P.124 "Removing the contacts from the recipient list"

5.

Click [Save].

The contacts are added as the destinations.

Searching for recipients in the LDAP server


By this method, you can search for recipients in the registered LDAP server and in the address book.

1. 2.

Click [Destination Setting] to open the Recipient List page. Click [Search].

The Search Contact page is displayed.

3.

Select the directory service name that you want to search in the Directory Service Name field, and enter the search terms in the fields that you want to search.

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SUPPLEMENTS:

If you select the model name of this equipment at the Directory Service Name drop down box, you can search for recipients in the address book of this equipment. TopAccess will search for the recipients that match the entries. Leaving the field blank allows wild card searching. (However, you must specify one of them.)

4. 5.

Click [Search].
TopAccess will start searching for recipients in the LDAP server and the Search Address List page will display the results.

Check the Email boxes of users you want to add as the Email recipients or Internet Fax recipients, and check the Fax boxes of users you want to add as the Fax recipients.

NOTES:

When you are creating the Scan to Email template, the ID check boxes are displayed in the Search Address List page. You can specify the fax number for the destination only when the optional Fax unit is installed.

6.
SUPPLEMENT:

Click [ADD].
The selected recipients are added in the Recipient List page.

You can remove the contacts that you added in the recipient list before saving the destination settings. P.124 "Removing the contacts from the recipient list"

7.

Click [Save].

The contacts are added as the destinations.


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Removing the contacts from the recipient list

1.

Check the check boxes of the contacts that you want to remove from the recipient list, and click [Delete].

The selected contacts are removed from the recipient list.

Internet Fax Setting


In the Internet Fax Settings page, you can specify the content of the Internet Fax to be sent.

1 2 3

5 6

1) Subject This sets the subject of the Internet Faxes. Select Scanned from (Device Name) [(Template Name)] (Date) (Time) to automatically insert the subject or enter the desired subject in the field. 2) From Address Enter the Email address of the sender. When the recipient replies to received document, the message will be sent to this Email address. 3) From Name Enter the sender name of the Internet Fax. 4) Body Enter the body message of the Internet Fax. You can enter up to 1000 characters (including spaces). 5) File Format Only TIFF-S format can be selected. 6) Fragment Page Size Select the size of the message fragmentation. 124 Network Administrators Guide Registering from TopAccess

Fax Setting
In the Fax Setting page, you can specify how the fax will be sent.

1 2 3 4 5 6 7 8 9 10 11 12 13 14

1) Resolution Select the resolution for sending faxes. Standard Select the Standard mode as the resolution for originals with regular size text. Fine Select this to set the Fine mode as the resolution for originals with small text or detailed drawings. Ultra Fine Select this to set the Ultra-Fine mode as the resolution for originals with particularly small text or precision drawings. 2) Original Mode Select the image quality mode for sending faxes. Text/Photo Select the Text/Photo mode as the image quality mode appropriate for sending originals containing both text and photos. Text Select the Text mode as the image quality mode appropriate for sending text originals. Photo Select the Photo mode as the image quality mode appropriate for sending photo originals. 3) Exposure Select the exposure for sending faxes. Select Auto to automatically apply the ideal contrast, or adjust the contrast manually in 11 stages. 4) Transmission Type Select the send mode. Memory Transmit Select the Memory TX mode to automatically send the document after it has been temporarily stored to memory. This mode is useful if you want to return original files immediately. You can also send the same originals to two or more remote Faxes. Direct Transmit Select the Direct TX mode to send the original as it is being scanned. This mode is useful if you want a confirmation from the remote party. Originals are not stored to memory, and you can specify only one remote Fax at a time. Network Administrators Guide Registering from TopAccess 125

5) ECM Enable or disable the ECM (Error Correction Mode) to automatically resend any portion of the document affected by phone line noise or distortion. 6) Line Select Select whether specifying the line to be used. OFF Select to not specify the line to be used. LINE 1 Select to use Line 1 for this Fax agent. LINE 2 Select to use Line 2 for this Fax agent if installed. 7) Quality Transmit Select this to send a document in the Quality TX mode. This feature sends a document at a slower speed than normal so the transmission will be less affected by line conditions. 8) SUB/SEP Enter the SUB number or SEP number if you want to set the mailbox transmission. 9) SID/PWD Enter the password for SUB or SEP if required. 10) Polling Select this to set Polling communications. (Blank) Select the blank field when you do not want to perform polling. Transmit Select this to perform Polling Reservation that allows users to store the document in the memory. Received Select this to perform Turnaround Polling that allows users to poll another fax after transmitting documents to the remote Fax on the same phone call. 11) Password Enter the 4-digit security code for the document to be stored or received. 12) Fax Number (Security) When you select Transmit at the Polling drop down box, enter the security fax number that allows polling of stored document. When you select Received at the Polling drop down box, enter the security fax number to poll the documents from remote Faxes. 13) Delayed Transmit If you enable the delayed communications for this agent, enter the day and time to send a document. 14) Priority Transmit Select whether the document will be sent prior to other jobs.

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Email Setting
In the Email Setting page, you can specify the content of the Scan to Email document to be sent.

1 2 3

5 6 7

1) Subject This sets the subject of the Scan to Email documents. Select Scanned from (Device Name) [(Template Name)] (Date) (Time) to automatically apply the subject, or enter the desired subject in the field. 2) From Address Enter the Email address of the sender. When the recipient replies, the message will be sent to this Email address. 3) From Name Enter the sender name of the Scan to Email document. 4) Body Enter the body message of the Scan to Email documents. You can enter up to 1000 characters (including spaces). 5) File Format Select the file format of the scanned image. 6) File Name Enter the file name of scanned file that is attached to the Email message. 7) Fragment Message Size Select the size of the message fragmentation.

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Save as file Setting


In the Save as file Setting page, you can specify how and where a scanned file will be stored.

1 2 3

1) File Format Select the file format to use when storing scanned files. Multi page TIFF Select this to save a scanned image as a Multi-page TIFF file. TIFF-S Select this to save a scanned image as a Single-page TIFF file. PDF Select this to save scanned images as a PDF file. JPEG Select this to save scanned images as a JPEG file. (Only for e-STUDIO3511/ 4511) 2) Destination Use local folder Select this to save a scanned file to the FILE_SHARE folder.

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3) Destination Remote 1 Check this box to save a scanned file to the Remote 1. How you can set this item depends on how the Remote 1 has been set up in the Save as file submenu in the Setup menu. If the Remote 1 does not allow to specify a network folder, you can only select Use Administrator Settings. The protocol and the network path are displayed below this item. If the Remote 1 allows to specify a network folder, you can select Use User Settings and specify the network folder settings by entering the following items: Protocol Select the protocol to be used for uploading a scanned file to the network folder. SMB Select this to send a scanned file to the network folder using the SMB protocol. The SMB protocol can be used in the network that the Windows file sharing service is enabled. FTP Select this to send a scanned file to the FTP server. Server Name Enter the FTP server name or IP address where a scanned file will be sent. For example, to send a scanned file to the ftp://192.168.1.1/user/scanned FTP folder in the FTP server, enter 192.168.1.1 in this field. This must be entered only when you select FTP for the protocol. You can specify the directory at the Network Path field. Port Number (Command) Enter the port number to be used for controls if you select FTP as the protocol. Generally - is entered for the control port. When - is entered, the port number, that is set at FTP Client in the Network menu page of the Setup tab, will be used. Change this option if you want to use another port number. Network Path Enter the network path to store a scanned file. When you select SMB as the protocol, enter the network path to the network folder. For example, to specify the users\scanned folder in the computer named Client01, enter \\Client01\users\scanned. When you select FTP as the protocol, enter the directory in the specified FTP server. For example, to specify the ftp://192.168.1.1/user/scanned FTP folder in the FTP server, enter user/ scanned. Login User Name Enter the login user name to access a Windows computer or an FTP server, if required. When you select FTP as the protocol, an anonymous login is assumed if you leave this field blank. Password Enter the password to access a Windows computer or an FTP server, if required. Retype Password Enter the same password again for a confirmation. 4) Destination Remote 2 Check this box to save a scanned file to the Remote 2. How you can set this item depends on how the Remote 2 has been set up in the Save as file submenu in the Setup menu. If the Remote 2 does not allow to specify a network folder, you can only select Use Administrator Settings. The protocol and the network path are displayed below this item. If the Remote 2 allows to specify a network folder, you can specify the network folder settings. Please refer to the description of the Remote 1 option for each item. 5) File Name Select how the scanned file will be named. Select DocYYMMDD to name as it described, or you can enter the desired file name in the field.

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Box Setting
In the Box Setting page, you can specify how scanned images will be stored in the Box.

1 2 3

1) Destination Specify the destination box number for e-Filing. Box Number Select the Box number where scanned images will be stored. Password Enter the password if the specified Box number requires a password. Retype Password Enter the password again if the specified Box number requires a password. 2) Folder Name Enter the name of folder where the scanned images will be stored. 3) Document Name Select how the scanned file will be named. Select DocYYMMDD to name as it described, or you can enter the desired file name in the field.

Scan Setting
In the Scan Setting page, you can specify how originals are scanned for the Save as file, Email, and Store to e-Filing agent.

1 2 3 4 5 6 7 8 9

1) Single/2-Sided Scan Select whether scanning one side or both sides of originals. 130 Network Administrators Guide Registering from TopAccess

Single Select this to scan one side of an original. Duplex Book Select this to scan both sides of originals when the pages are printed vertically in the same direction and bound along the vertical side of the paper. Duplex Tablet Select this to scan both sides of originals with a vertical reversal to be bound along the horizontal side of the paper.

2) Rotation Select how the scanned images will be rotated. 3) Color Mode Select the color mode for scanning. For e-STUDIO350/450 and e-STUDIO230/280: The Color Mode option is not available for e-STUDIO350/450 and e-STUDIO230/280.

4) Original Mode Select the document type of the originals. Text/Photo Select this to set the Text/Photo mode as the default original mode. Text Select this to set the Text mode as the default original mode. Photo Select this to set the Photo mode as the default original mode. Printed Image Select this to set the Printed Image mode as the default original mode. 5) Resolution Select the resolution for scanning. 6) Exposure Select the exposure for scanning. Select Auto to automatically apply the ideal contrast according to the original, or adjust the contrast manually in 11 stages. NOTE:

This option will be enabled only when selecting Black in the Color Mode drop down box. 7) Background Select the exposure for scanning the background color. This is useful to scan color paper originals. Select Auto to automatically apply the ideal contrast according to the original, or adjust the contrast manually in 5 stages.

NOTE:

This option will be enabled only when selecting other than Black in the Color Mode drop down box.

For e-STUDIO350/450 and e-STUDIO230/280: The Background option is not available for e-STUDIO350/450 and e-STUDIO230/280.

8) Original Size Select the original size. Select Auto to automatically detect the original paper size, Mixed Original Sizes to allow scanning mixed original sizes, or a desired paper size.

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9) Jpeg Compression Select the level of Jpeg compression. For e-STUDIO350/450 and e-STUDIO230/280: The Jpeg Compression option is not available for e-STUDIO350/450 and e-STUDIO230/ 280.

Resetting the Public Template


You can reset the public template that you registered. You can reset a public template that you select, or you can reset all public templates that are registered in the Public Template Group. P.132 "Resetting a Public Template" P.133 "Resetting All Public Templates"

Resetting a Public Template


To reset an unnecessary public template, perform the following procedure.

Resetting a public template

1. 2. 3.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Registration menu and Public Template submenu.


The Public Template submenu page is displayed.

From the templates list, click the template icon that you want to reset.

If the templates list is displayed in the List view, click the template name that you want to reset. The Template Properties page is displayed.

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SUPPLEMENTS:

You can change the template list view by clicking on either Panel View or List View. If you know which public template you want to reset, click the number of the public template in the Jump to links.

4.

Click [Reset Template].

The confirmation dialog box appears.

5.

Click [OK].

The selected template is cleared.

Resetting All Public Templates


To reset all public templates, perform the following procedure.

Resetting all public templates

1. 2.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Registration menu and Public Template submenu.


The Public Template submenu page is displayed.

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3.

Click [Reset].

The confirmation dialog box appears.

4.

Click [OK].

The group information is cleared.

Registering Fax and Internet Fax Received Forward


The Fax Received Forward and Internet Fax Received Forward allow you to transmit received fax or Internet Faxes to specific destinations to check all fax and Internet Faxes received. NOTE:

The Fax Received Forward can be registered only when the optional Fax unit is installed.

For e-STUDIO350/450 and e-STUDIO230/280: The Internet Fax Received Forward is available only when the Printer Kit and Scanner Upgrade Kit are installed, or when the Printer/Scanner Kit is installed.

The received fax and Internet Faxes can be transmitted to following destinations:


NOTE:

Other Internet Fax devices Local folder in this equipment or network folders Email addresses Box in this equipment When a received fax is forwarded to another Internet Fax device or Email addresses, the equipment will print the received fax and then forward to other Internet Fax devices or Email addresses. When a received fax is forwarded to local folder in this equipment, network folders, or e-Filing, the received fax will not be pritned.

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Registering the Fax or Internet Fax Received Forward


SUPPLEMENT:

The procedures to register the Fax Received Forward and Internet Fax Received Forward are almost the same.

1. 2.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Registration menu and Fax Received Forward submenu to register the Fax Received Forward, or click the Internet Fax Received Forward submenu to register the Internet Fax Received Forward.

When you click the Fax Received Forward submenu, the Fax Received Forward submenu page is displayed. When you click the Internet Fax Received Forward submenu, the Internet Fax Received Forward submenu page is displayed.

3.

Check the Forward check box and select the desired agents and click [Select Agent].

SUPPLEMENT:

To disable the Fax Received Forward or Internet Fax Received Forward, uncheck the Forward check box and click [Select Agent], and then click [Save]. Internet Fax Select this to transmit received fax or Internet Faxes to another Internet Fax devices. This agent can be combined with the Save as file agent or Store to e-Filing agent. Save as file Select this to transmit received fax or Internet Faxes to local folder in this equipment or to network folders. This agent can be combined with another agent.

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Email Select this to transmit received fax or Internet Faxes to Email addresses. This agent can be combined with the Save as file agent or Store to e-Filing agent. Store to e-Filing Select this to transmit received fax or Internet Faxes to e-Filing. This agent can be combined with another agent.

4.

Click each button displayed in the page to specify or edit the associated properties.
[Destination Setting] Click this to specify the destinations of documents sent. This can be set only when registering the Internet Fax, or Email agent. P.137 "Destination Setting"

[Internet Fax Setting] Click this to specify how the document will be sent. This can be set only when registering the Internet Fax agent. P.142 "Internet Fax Setting"

[Email Setting] Click this to specify how the document will be sent. This can be set only when registering the Email agent. P.143 "Email Setting"

[Save as file Setting] Click this to specify how the document will be stored in local hard disk or network folder. This can be set only when registering the Received to File agent. P.144 "Save as file Setting"

[Box Setting] Click this to specify how the document will be stored in e-Filing. This can be set only when registering the Store to e-Filing agent. P.146 "Box Setting"

5.
136

After configuring the desired properties, click [Save].


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The Fax or Internet Fax Received Forward properties are registered.

Setting up the Fax or Internet Fax Received Forward Properties


This section describes how to set items in each agents properties.

Destination Setting
In the Recipient List page, you can specify the destinations to which the received faxes or Internet Faxes will be transmitted. You can specify the recipients by entering Email addresses manually, selecting recipients from the address book, selecting recipient groups from the address book, or searching for recipients in the LDAP server. P.137 "Entering the recipients manually" P.138 "Selecting the recipients from the address book" P.139 "Selecting the groups from the address book" P.140 "Searching for recipients in the LDAP server" P.142 "Removing the contacts from the recipient list"

Entering the recipients manually


Using this method, you can add a recipient manually to the Recipient List.

1. 2.

Click [Destination Setting] to open the Recipient List page. Click [New].

The Contact Property page is displayed.

3.

Enter the Email address of the recipient, in the Destination field.

4. 5.

Click [OK].
Entered recipient is added in the Recipient List page.

Repeat step 2 to 4 to add all recipients you require.


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SUPPLEMENT:

You can remove the contacts that you added in the recipient list before saving the destination settings. P.142 "Removing the contacts from the recipient list"

6.

Click [Save].

The contacts are added as the destinations.

Selecting the recipients from the address book


By this method, you can select recipients from the address book.

1. 2.

Click [Destination Setting] to open the Recipient List page. Click [Address Book].

The Address Book page is displayed.

3.

Check the Email boxes of users you want to add as the recipients.

NOTES:

If you want to sort recipient list by a specific group, select the desired group name at the Group drop down box.

4.

Click [ADD].
The selected recipients are added in the Recipient List page.

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SUPPLEMENT:

You can remove the contacts that you added in the recipient list before saving the destination settings. P.142 "Removing the contacts from the recipient list"

5.

Click [Save].

The contacts are added as the destinations.

Selecting the groups from the address book


By this method, you can select groups from the address book.

1. 2.

Click [Destination Setting] to open the Recipient List page. Click [Address Group].

The Address Group page is displayed.

3.

Check the Group boxes that contain the desired recipients.

4.

Click [ADD].
All recipients in the selected groups are added in the Recipient List page.

SUPPLEMENT:

You can remove the contacts that you added in the recipient list before saving the destination settings. P.142 "Removing the contacts from the recipient list"

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5.

Click [Save].

The contacts are added as the destinations.

Searching for recipients in the LDAP server


By this method, you can search for recipients in the registered LDAP server and in the address book.

1. 2.

Click [Destination Setting] to open the Recipient List page. Click [Search].

The Search Contact page is displayed.

3.

Select the directory service name that you want to search in the Directory Service Name field, and enter the search terms in the fields that you want to search.

SUPPLEMENTS:

If you select the model name of this equipment at the Directory Service Name drop down box, you can search for recipients in the address book of this equipment. TopAccess will search for the recipients that match the entries. Leaving the field blank allows wild card searching. (However, you must specify one of them.)

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4. 5.

Click [Search].
TopAccess will start searching for recipients in the LDAP server and the Search Address List page will display the results.

Check the Email boxes of users you want to add.

NOTE:

The received documents cannot be sent to the fax numbers even if you check the Fax boxes.

6.
SUPPLEMENT:

Click [ADD].
The selected recipients are added in the Recipient List page.

You can remove the contacts that you added in the recipient list before saving the destination settings. P.142 "Removing the contacts from the recipient list"

7.

Click [Save].

The contacts are added as the destinations.

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Removing the contacts from the recipient list

1.

Check the check boxes of the contacts that you want to remove from the recipient list, and click [Delete].

The selected contacts are removed from the recipient list.

Internet Fax Setting


In the Internet Fax Setting page, you can specify the content of the Internet Fax to be sent.

1 2 3

5 6

1) Subject This sets the subject of the Internet Faxes. Select Scanned from (Device Name) [(Template Name)] (Date) (Time) to automatically apply the subject, or enter the desired subject in the field. 2) From Address Enter the Email address of the sender. When the recipient replies, the message will be sent to this Email address. 3) From Name Enter the sender name of the Internet Faxes. 4) Body Enter the body message of the Internet Faxes. You can enter up to 1000 characters (including spaces). 5) File Format Only TIFF-S format can be selected.

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6) Fragment Page Size Select the size of the message fragmentation.

Email Setting
In the Email Setting page, you can specify the content of the Email document to be sent.

1 2 3

5 6 7

1) Subject This sets the subject of the Email documents. Select Scanned from (Device Name) [(Template Name)] (Date) (Time) to automatically apply the subject, or enter the desired subject in the field. 2) From Address Enter the Email address of the sender. When the recipient replies, the message will be sent to this Email address. 3) From Name Enter the sender name of the Email document. 4) Body Enter the body message of the Email document. You can enter up to 1000 characters (including spaces). 5) File Format Select the file format that the received document will be converted. You can select either Multi page TIFF or PDF. 6) File Name The file name will be (From Name)-NNN. The file name cannot be changed. 7) Fragment Message Size Select the size of the message fragmentation.

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Save as file Setting


In the Save as file Setting page, you can specify how and where a received document will be stored.

1 2 3

1) File Format Select the file format that the received document will be converted. Multi page TIFF Select this to save a received document as a Multi-page TIFF file. TIFF-S Select this to save a received document as a Single-page TIFF file. PDF Select this to save a received document as a PDF file. 2) Destination Use local folder Select this to save a received document to the FILE_SHARE folder.

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3) Destination Remote 1 Check this box to save a received document to the Remote 1. How you can set this item depends on how the Remote 1 has been set up in the Save as file submenu in the Setup menu. If the Remote 1 does not allow to specify a network folder, you can only select Use Administrator Settings. The protocol and the network path are displayed below this item. If the Remote 1 allows to specify a network folder, you can select Use User Settings and specify the network folder settings by entering the following items: Protocol Select the protocol to be used for uploading a received document to the network folder. SMB Select this to send a received document to the network folder using the SMB protocol. The SMB protocol can be used in the network that the Windows file sharing service is enabled. FTP Select this to send a received document to the FTP server. Server Name Enter the FTP server name or IP address where a received document will be sent. For example, to send a received document to the ftp://192.168.1.1/user/scanned FTP folder in the FTP server, enter 192.168.1.1 in this field. This must be entered only when you select FTP for the protocol. You can specify the directory at the Network Path field. Port Number (Command) Enter the port number to be used for controls if you select FTP as the protocol. Generally - is entered for the control port. When - is entered, the port number, that is set at FTP Client in the Network menu page of the Setup tab, will be used. Change this option if you want to use another port number. Network Path Enter the network path to store a received document. When you select SMB as the protocol, enter the network path to the network folder. For example, to specify the users\scanned folder in the computer named Client01, enter \\Client01\users\scanned. When you select FTP as the protocol, enter the directory in the specified FTP server. For example, to specify the ftp://192.168.1.1/user/scanned FTP folder in the FTP server, enter user/scanned. Login User Name Enter the login user name to access a Windows computer or an FTP server, if required. When you select FTP as the protocol, an anonymous login is assumed if you leave this field blank. Password Enter the password to access a Windows computer or an FTP server, if required. Retype Password Enter the same password again for a confirmation. 4) Destination Remote 2 Check this box to save a received document to the Remote 2. How you can set this item depends on how the 2st Folder has been set up in the Save as file submenu in the Setup menu. If the Remote 2 does not allow to specify a network folder, you can only select Use Administrator Settings. The protocol and the network path are displayed below this item. If the Remote 2 allows to specify a network folder, you can select Use User Settings and specify the network folder settings. Please refer to the description of the Remote 1 option for each item. 5) File Name Display how the a received document will be named. You cannot change the file name.

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Box Setting
In the Box Setting page, you can specify how a received document will be stored in the Box.

1 2 3

1) Destination Specify the destination box number for e-Filing. Box Number Enter the Box number where a received document will be stored. Password Enter the password if the specified Box number requires a password. Retype Password Enter the password again if the specified Box number requires a password. 2) Folder Name Enter the name of the folder where a received document will be stored. 3) Document Name Display how the a received document will be named. You cannot change the document name.

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Displaying Message Log


In the Message Logs menu page, you can display the system message logs such as job information, warnings, and errors. You can use this page to find out what happened and troubleshoot the problem.

Displaying the message logs

1. 2.

Access TopAccess in the administrator mode.


P.15 "Accessing TopAccess Administrator Mode"

Click the Message Logs menu.

The Message Logs menu page is displayed.

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Managing Department Code


In the Department menu page at the Counters tab, an administrator can:

Display the department list that contains the counter information for each department Display the department counter of a specific department Clear all department counters Clear the department counter of a specific department Register new department code settings Modify the department code settings Delete all department codes Delete a department code

To do this, you must know the administrator password. NOTE:

The department code can be enabled only from the Touch Panel Display. Before managing the department code using TopAccess, please make sure the department code is enabled on the Touch Panel Display.

Displaying the Department List and Counters


An administrator can display the department list registered in this equipment and the counter information for each department code.

Displaying the departments list

1. 2.

Click the Counters tab and the Department menu.


The Department menu page is displayed.

Enter the administrator password in the Department Code field and click [Enter].

The Department Management page is displayed.

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3.

The departments list containing the counter information is displayed.

Displaying the department counters

1. 2.

Click the Counters tab and the Department menu.


The Department menu page is displayed.

Enter the administrator password in the Department Code field and click [Enter].

The Department Management page is displayed.

3.

Enter the department code that you want to display the counter information in the Department Code field and click [Enter].

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The entered department code and its counter information are displayed.

4.

Click the department name link to display more details.

5.

The Department Information page opens.

Clearing the Department Counters


An administrator can clear the counters for all departments at one time, or individually. 150 Network Administrators Guide Managing Department Code

Clearing all department counters

1. 2.

Click the Counters tab and the Department menu.


The Department menu page is displayed.

Enter the administrator password in the Department Code field and click [Enter].

The Department Management page is displayed.

3.

Click [Reset All Counter].

The confirmation dialog box appears.

4.

Click [OK].

The department counters for all departments are cleared.

Clearing the department counter for a department

1.

Click the Counters tab and the Department menu.


The Department menu page is displayed.

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2.

Enter the administrator password in the Department Code field and click [Enter].

The Department Management page is displayed.

3.

Click the department name link whose counter you want to clear.

The Department Information page opens.

4.

Click [Reset Counters].

The confirmation dialog box appears.

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5.

Click [OK].

The department counters for the selected department are cleared.

Registering or modifying the Department Code


An administrator can register new department code or modify the department code settings.

Registering or modifying the department code setting

1. 2.

Click the Counters tab and the Department menu.


The Department menu page is displayed.

Enter the administrator password in the Department Code field and click [Enter].

The Department Management page is displayed.

3.

Click [New] to set up a new department code, or click the department name link that you want to edit in the departments list.

The Department Information page is displayed.

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4.

Enter following items to specify the department information.

Department Name Enter the department name to identify the department code. You can enter up to 20 characters. Department Code Enter a 5-digit department code. Set Limitation of Full Color Select whether enabling the limitation for full color outputs for this department code. When you select YES, enter the maximum number of outputs for this department code in the Maximum reached for Full Color output field. Maximum reached for Full Color output Enter the maximum number of outputs for this department code when the Set Limitation of Full Color option is enabled. Set Limitation of Black Select whether enabling the limitation for black outputs for this department code. When you select YES, enter the maximum number of outputs for this department code in the Maximum reached for Black output field. Maximum reached for Black output Enter the maximum number of outputs for this department code when the Set Limitation of Black option is enabled. For e-STUDIO350/450 and e-STUDIO230/280: The Set Limitation of Full Color and Maximum reached for Full Color output options are not available for e-STUDIO350/450 and e-STUDIO230/280.

5.

Click [Save].
The department code is added or edited.

Deleting the Department Code


An administrator can delete all department code settings at one time, or individually.

Deleting all department code settings

1.

Click the Counters tab and the Department menu.


The Department menu page is displayed.

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2.

Enter the administrator password in the Department Code field and click [Enter].

The Department Management page is displayed.

3.

Click [Delete All].

The confirmation dialog box appears.

4.

Click [OK].

All department code settings are deleted.

Deleting a department code setting

1.

Click the Counters tab and the Department menu.


The Department menu page is displayed.

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2.

Enter the administrator password in the Department Code field and click [Enter].

The Department Management page is displayed.

3.

Click the department name link that you want to delete.

The Department Information page opens.

4.

Click [Delete].

The confirmation dialog box appears.

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5.

Click [OK].

The selected department code is deleted.

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5. SETTING UP NETWORK SERVER

Network Administrators Guide 5. Setting up Network Server

159

About Network Server Setup


This chapter describes environments that typically include one or more network servers (Novell NetWare servers and Windows print servers) that will share printing to this equipment. It describes setting up servers that use IPX/SPX or TCP/IP protocols for communicating with this equipment. In addition, it includes some guidelines for setting up the DNS server and mail server to enable the Scan to Internet Fax and Email features.

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Setting up Windows Print Server


If a Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 computer is connected to this equipment using TCP/IP, it can print directly to this equipment. If the computer shares the printer over the network, it is acting as a print server for Windows clients. The client machines print to this equipment by printing to the Windows print server. Printing can then be monitored and controlled at the Windows print server machine. The Windows print server can also use AppleTalk protocols for printing to this equipment as an alternative to TCP/IP. When creating a printer to share with AppleTalk users, do not capture the printer. Capturing the printer forces all users to print to the server rather than directly to the printer. If you capture the printer, this equipment print connections will not appear in the Mac OS Chooser.

Configuring the Windows Print Server


To configure a Windows print server to communicate with this equipment, follow these general steps. More detail is provided in subsequent sections.

Load the TCP/IP network protocol on the server and configure it with an IP address, subnet mask, and gateway. Make sure the Microsoft TCP/IP printing service is installed, and that the computer is using LPR printing. On the Windows print server, install the appropriate printer drivers (if necessary) and share the printer on the network. P.161 "Installing the Printer Drivers as Shared Printers" Configure clients for printing to the printer shared by the Windows print server. P.162 "Setting up the Clients"

Installing the Printer Drivers as Shared Printers


First, install the Windows printer drivers. The installation instructions in the Printing Guide can be used for every computer that will print directly and independently to this equipment. However, if you are an administrator running Windows NT 4.0 Server, Windows NT 4.0 Workstation, Windows 2000 Professional, Windows XP Professional, or Windows Server 2003, you can also create a printer and share it with clients on the network. When a printer is shared, clients who are not able or are not given permission to establish an independent network connection to this equipment can print through the server. If you have not installed the printer files on the Windows print server computer, do so now following the instructions for LPR printing in the Printing Guide. Then, or if you have already installed the printer files on the computer you are using as a Windows print server, see your Windows documentation for information about sharing the printer. In addition, the printer files for every Windows version can be installed to the shared printer so that Windows clients can use the shared printer as a Point and Print printer, which enables clients to download the appropriate printer driver from the shared printer. NOTES:

When installing the printer driver to Windows NT 4.0 clients from the Windows NT 4.0 print server, please check the Always spool RAW datatype box on the Print Processor dialog box (displayed by clicking the [Print Processor...] button on the General tab of printer properties dialog box of the shared printer on the Windows NT 4.0 print server). When installing the Windows 2000 PCL printer driver to the Windows 2000 server, you must clear the Enable advanced printing features check box on the Advanced tab of the printer properties dialog box.

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Setting up the Clients


Each client of a Windows print server is already using a network protocol to communicate with the server. Each client can print to this equipment if the printer has been shared by a Windows print server. In that case the client does not have to use the same network protocol to connect to the Windows print server as the server uses to communicate with the equipment. To set up printing on client computers, connect to the print server and select the shared printer. Right-click the printer and select [Open]. When prompted, click [Yes] to have Windows set up the printer. After clients have selected the printer, they can choose it from the Print Setup, Page Setup, or Print dialog box of their application. Clients can change printing options for their own job, but printer properties are grayed and not available for changing. When a client prints a document, the job is transmitted to the Windows print server, and from there to this equipment. The job is listed in the Print Manager on the client computer, and the administrator can track it in the Print Manager on the Windows print server.

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Setting up NetWare Print Server


This equipment supports the following Novell printing services: NetWare 4.x bindery emulation mode NetWare 4.x NDS mode NetWare 5.x and 6.x NDS mode (over IPX/SPX only) NetWare 5.x and 6.x NDPS mode This chapter provides an overview of how to set up this equipment as a Novell Network Printer, Print Server, or NDPS Printer Agent. For more detailed information, refer to your Novell documentation.

Setting up the NetWare in Bindery Mode


You can connect only one directory tree to this equipment. If you need to connect additional NetWare 4.x servers, do so by using bindery emulation, which causes the 4.x server to behave like, and be accepted as, a NetWare 3.x server. NOTE:

The file server selected must not be in the same tree as that selected in NDS Setup.

In order to set up the NetWare 4.x server in bindery emulation mode for printing to this equipment, the network administrator must do the following:

Edit the network startup file to set the bindery context. P.163 "Editing the Network Startup File" Configure the print queues, print server, and printer on the file server. P.163 "Setting up the NetWare File Server"

Editing the Network Startup File


The following procedures explain how to edit the bindery contexts in the network startup file.

Editing the bindery context

1. 2. 3. 4.

On NetWare file server, enter load install and press the [Enter] key. Select [NCF Files Options] from the menu. Select [Edit AUTOEXEC.NCF] from the menu. Search for the file to see if you have a statement similar to the following included:
SET BINDERY CONTEXT=0U=ENG If the statement above can be found in the file, the server has a bindery. If this is not found, enter the statement above and save the file.

5.

Restart the NetWare file server.

Setting up the NetWare File Server


The following explains how to set up a NetWare 4.x file server with bindery emulation so that network users can print to this equipment from their computers, and this equipment can obtain print jobs from the NetWare server.

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For NetWare 4.x in emulation, the NetWare print server and print queue for this equipment are created and configured from NetWare Print Console (PCONSOLE), a NetWare utility that is stored in NetWares PUBLIC directory.

Setting up the bindery with PCONSOLE

1. 2. 3. 4. 5. 6. 7.

Start PCONSOLE at the DOS prompt on the computer. Select [Print Queue] from the Available Options menu and press the [Enter] key.
The Print Queues window appears.

Press the [Insert] key and enter the print queue name and press the [Enter] key. Press the [Esc] key to close the Print Queues window. Select [Print Server] from the Available Options menu and press the [Enter] key. When the message is displayed, press the [Enter] key.
The Print Servers window appears.

Press the [Insert] key and enter a print server name and press the [Enter] key.
The print server name must be MFP_[NIC Serial Number]. You can find the Unit Serial Number of the equipment on the NIC Configuration list can be printed from the control panel.

8. 9. 10. 11. 12. 13. 14.

Select a created print server name from the Print Servers window and press the [Enter] key.
The Print Server Information menu appears.

Select [Printers] from the Print Server Information menu and press the [Enter] key.
The Defined Printers window appears.

Press the [Insert] key and enter a printer name and press the [Enter] key. Select a created printer name from the Defined Printers window and press the [Enter] key. Highlight the Printer Type field and press the [Enter] key.
The Printer Type menu appears. The NetWare Server\Print Queue window appears.

Select Other/Unknown and press the [Enter] key. Press the [Insert] key and select the created queue from the Available Print Queues menu and press the [Enter] key.
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Up to 10 queues can be selected. If you created several queues, repeat the operation to add all queues that are required.

15. 16. 17.

When more than one queue is added, you must enter the priority value. Press the [Esc] key until the Save Changes menu appears. Select Yes and press the [Enter] key.

Setting up the NetWare in NDS Mode


The following explains how to set up a NetWare file server with NDS so that network users can print to this equipment from their computers, and this equipment can obtain print jobs from the NetWare server. More detail is provided in your NetWare documentation.

Setting up the NDS with NetWare Administrator

1.

In NetWare Administrator, select the container object to create the printer and click the [Object] menu and select [Create].
The New Object dialog box appears.

2. 3. 4. 5. 6. 7. 8. 9. 10. 11.

In the Class of new object list, select Print Queue and click [OK].
The Create Print Queue dialog box appears.

Select Directory Service Queue and enter the name of the print queue in the Print Queue name field. Click the browse button at the next to the Print Queue Volume field.
The Select Object dialog box appears.

Select the volume to create a print queue and click [OK]. Click [Create].
The print queue is created. The New Object dialog box appears. The Create Printer dialog box appears.

Click the [Object] menu and select [Create]. In the Class of new object list, select Printer and click [OK]. Enter the printer name, check the Define additional properties option and click [Create]. Display the Assignments window and click [Add].
The Select Object dialog box appears.

Select a created queue and click [OK].


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12. 13. 14. 15.

Display the Configuration window, select Other/Unknown at the Printer Type drop down box and click [OK].
The printer is created. The New Object dialog box appears.

Click the [Object] menu and select [Create]. In the Class of new object list, select Print Server and click [OK].
The Create Print Server dialog box appears.

Enter the print server name, check the Define additional properties option and click [Create].
The print server name must be MFP_[NIC Serial Number]. You can find the Unit Serial Number of the equipment on the NIC Configuration list can be printed from the control panel. The Select Object dialog box appears.

16. 17. 18.

Display the Assignments window and click [Add].

Select a created printer and click [OK]. Click [OK] to close Assignments window for the print server.
The print server is created.

Setting up the NetWare in NDPS Mode


This equipment supports printing over NetWare 5.x and NetWare 6.x networks running either the TCP/IP protocols or the IPX protocol. For pure IP printing, this equipment takes advantage of features in NDPS (Novell Distributed Print Services). NOTE:

Setting up a NetWare environment correctly requires the presence and active cooperation of the Novell network administrator. You must have administrator privileges on the network to create new NDPS objects.

NDPS is not like the earlier queue-based versions of NetWare printing. Instead, you use an NDPS Manager and a Printer Agent, which control the tasks previously handled by a print queue, print server, and spooler. You can also make the printer driver available for clients to download from Windows client computers. Before configuring the NetWare file server in NDPS mode, please confirm followings:

For NetWare 5.x, the Support Pack 5 and Novell Gateway version 2.1.6 or later with ndps3sp2c are installed. For NetWare 6.x, the Support Pack 2 and Novell Gateway version 3.00 or later with ndps3sp2c are installed. Make sure you have a valid IP address for this equipment and for any computers that will print to it. In e-STUDIO3511/4511, e-STUDIO350/450, or e-STUDIO230/280 Setup, enable TCP/IP and enter the IP address, Subnet mask, and Gateway address for this equipment.

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Setting up the NDPS with NetWare Administrator

1.

In NetWare Administrator, select the container object to create the printer and click the [Object] menu and select [Create].
The New Object dialog box appears. The Create NDPS Broker Object dialog box appears.

2.
SUPPLEMENT:

Select NDPS Broker and click [OK].

If the NetWare file server has been installed as supporting the NDPS service, the NDPS Broker is created as default. In this case, you can use the default NDPS Broker.

3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13.

Specify the NDPS Broker Name and RMS Volume options, and click [Create].
The NDPS Broker is created. The New Object dialog box appears. The Create NDPS Manager Object dialog box appears.

Click the [Object] menu and select [Create]. Select NDPS Manager and click [OK]. Specify the NDPS Manager Name, Resident Server, and Database Volume option, and click [Create].
The NDPS Manager is created. The NDPS Broker dialog box appears.

Double-click the NDPS Broker object that you created. Click [Resource Management (RMS)]. Click [Add Resources...].
The Manage Resources dialog box appears.

Select the applicable OS icon in the Resource Types list, and click [Add...].
The Add Resources dialog box appears. The Select Printer Driver dialog box appears. When inserting the Client1 CD-ROM, the installer may automatically start. Click [Cancel] to exit the installer and continue the operation.

Click [Browse]. Insert the Client1 CD-ROM into the CD-ROM drive.

Locate the directory where the printer driver for your Windows version is located, select the INF file.
When you want to install the PCL5c printer driver for Windows 98/Me, locate "[CD-ROM drive]:\9X_ME\PCL5C\<language>".

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NOTE:

When you want to install the PCL6 printer driver for Windows 98/Me, locate "[CD-ROM drive]:\9X_ME\PCL6\<language>". When you want to install the PS3 printer driver for Windows 98/Me, locate "[CD-ROM drive]:\9X_ME\PS\<language>". When you want to install the PCL5c printer driver for Windows NT 4.0, locate "[CD-ROM drive]:\NT\PCL5C\<language>". When you want to install the PCL6 printer driver for Windows NT 4.0, locate "[CD-ROM drive]:\NT\PCL6\<language>". When you want to install the PS3 printer driver for Windows NT 4.0, locate "[CD-ROM drive]:\NT\PS\<language>". When you want to install the PCL5c printer driver for Windows 2000/ XP, locate "[CD-ROM drive]:\W2K_XP_2003\PCL5C\<language>". When you want to install the PCL6 printer driver for Windows 2000/ XP, locate "[CD-ROM drive]:\W2K_XP_2003\PCL6\<language>". When you want to install the PS3 printer driver for Windows 2000/XP, locate "[CD-ROM drive]:\W2K_XP_2003\PS\<language>".

The PCL5c printer driver is available only for e-STUDIO3511/4511.

14. 15. 16. 17. 18. 19. 20. 21. 22.

Click [OK].
Returns to the Add Resources dialog box. Returns to the Manage Resources dialog box.

Click [OK]. Repeat the procedure from Step 10 to Step 15 to add all printer drivers for the applicable OS. Click [OK] to close the Manage Resources dialog box.
Returns to the NDPS Broker dialog box.

Click [OK] to close the NDPS Broker dialog box. Click the [Object] menu and select [Create].
The New Object dialog box appears. The Create NDPS Printer Object dialog box appears.

Select NDPS Printer and click [OK]. Specify the NDPS Printer Name option, select Create a New Printer Agent, and click [Create].
The Create Printer Agent dialog box appears.

Specify the Printer Agent (PA) Name and NDPS Manager Name option. Then select Novell Printer Gateway in the Gateway Types list and click [OK].
The Warning dialog box appears. When it finishes initializing, the Information dialog box appears.

23.

Click [OK] to load the NDPS Manager to the server.

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24. 25. 26.

Click [OK].
The Configure Novell PDS for Printer Agent dialog box appears.

Select ((NONE)) in the Printer Type list and select Novell Port Handler in the Port Handler Type list. Then click [OK].
The Configure Port Handler for Printer Agent dialog box appears.

Continue the procedure according to which connection type to be used.


P.169 "Configuring the LPR connection in the TCP/IP network" P.169 "Configuring the queue based connection in the IPX/SPX network"

Configuring the LPR connection in the TCP/IP network

1. 2.

In the Configure Port Handler for Printer Agent dialog box, select Remote (LPR on IP) and click [Next]. Enter the IP address of this equipment in the Host Address field, and enter PORT_PASSTHROUGH in the Printer Name field. Then click [Finish].
It takes about 60 seconds to load the Printer Agent. After it finishes loading the Printer Agent, the Select Printer Drivers dialog box appears.

3. 4. 5. 6. 7. 8.

Select the printer drivers to be installed in the Printer Drivers list at each OS tab, and click [Continue].
The Information dialog box appears. It takes about 60 seconds to complete the creation of the NDPS Printer object. The NDPS Printer dialog box appears.

Click [OK].

Double-click the NDPS Printer object that you created.

Click [NDPS Remote Printer Management]. Check the Install to workstation in this container and click [Update]. Click [OK] to close the NDPS Printer dialog box.

Configuring the queue based connection in the IPX/SPX network

1.

In the Configure Port Handler for Printer Agent dialog box, select Forward Jobs to a Queue and click [Next].

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169

2.

Enter the NDS queue name in the Queue Name field and the user name in the Queue User Name field. Then click [Finish].
The Select Printer Drivers dialog box appears.

3. 4. 5. 6. 7. 8.

Select the printer drivers to be installed in the Printer Drivers list at each OS tab, and click [Continue].
The Information dialog box appears. It takes about 60 seconds to complete the creation of the NDPS Printer object. The NDPS Printer dialog box appears.

Click [OK].

Double-click the NDPS Printer object that you created.

Click [NDPS Remote Printer Management]. Check the Install to workstation in this container and click [Update]. Click [OK] to close the NDPS Printer dialog box.

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Setting up DNS and Mail Servers


This section describes how to set up the DNS server and Mail server for the Internet connection. The figure illustrates a general network environment for Internet connection from a local area network.

Internet
Global IP Address

Router
192.168.0.1 192.168.0.2 192.168.0.3 192.168.0.3

192.168.0.4

Router DNS Server Email Server Proxy Server


192.168.1.1

192.168.1.2

192.168.1.3

192.168.1.4

Client

Client

LAN
As shown in the figure above, a local area network usually consists of several segments: one connects to the router directly (and is assigned a Global IP address) and others are for client computers. To enable Internet access from the local area network, the router must be assigned a Global IP Address. In the above figure, the Private IP addresses have been assigned to all devices in the local area network, and the router maps between the Private IP addresses and Global IP Addresses using the NAT, Network Address Translation. This gives clients and servers access to the Internet through the router. Regarding the security, it is preferred to place this equipment in a different segment from the router that connects to the Internet. Also, in order to enable Internet communication from the device in the local area network, the Domain Name Service is used. In the Internet, the DNS server specifies the domain name related to the global IP address of the servers. To recognize the domain names in the Internet, the domain names must be registered in both the DNS server in the Internet, which is managed by the public DNS organization, and the DNS server in the local area network where the remote devices are actually located. To configure the DNS server in your local area network, create following records in the DNS server:

DNS zone name (i.e. ifax.com) 171

Network Administrators Guide Setting up DNS and Mail Servers

Host name of the DNS server (i.e. nshost) NS record to specify the DNS server in your zone (i.e. nshost.ifax.com)

To send the Internet Fax and Email documents from this equipment, and receiving the Internet Faxes from the Internet, you must configure the DNS server and mail servers properly. Tips for configuring the DNS server and mail servers for this equipment features are described in the following sections: P.172 "Tips of Setting up the DNS and Mail Servers for Email" P.172 "Tips of Setting up the DNS and Mail Servers for Internet Fax" P.172 "Tips of Setting up the DNS and Mail Servers for Offramp Gateway"

Tips of Setting up the DNS and Mail Servers for Email


The Email transmission from this equipment works same as sending an Email message from a client computer. To do this, you configure the DNS servers and mail servers. Because the Email is one way transmission forwarding to the Internet, only the SMTP server is required for the transmission. To enable sending a Scan to Email document to the Internet, the DNS server should be configured to enable accessing the Internet using the DNS service.

Tips of Setting up the DNS and Mail Servers for Internet Fax
The Internet Fax transmission enables sending an Internet Fax and receiving an Internet Fax from other Internet Fax devices. Because the Internet Fax transmission is same as the Email transmission, you are ready to use this feature if you have already configured the Email system in your network. In order to configure the Email system, you must have the DNS, SMTP, and POP3 servers. In the DNS server, you must additionally create the MX record of the server that the SMTP server is activated (i.e. mxhost.ifax.com), and the host name of the server to add the host name of the SMTP server (i.e. mxhost). This enables to receive all Emails that are sent to @ifax.com to the SMTP server and stored in the mailboxes. Then this equipment requests to the POP3 server to retrieve new Internet Faxes from the mailbox.

Tips of Setting up the DNS and Mail Servers for Offramp Gateway
When you enable the Offramp Gateway transmission, this equipment must be configured to receive Emails in the SMTP transmission. However this equipment does not have full SMTP server functionality so it cannot retrieve Emails from the Internet by itself. For this equipment to receive Emails in SMTP transmission from the Internet, the Emails must be retrieved by the another SMTP server first and then routed to this equipment. In order to enable the transmission, you must additionally create the MX record of the server that the SMTP server is activated (i.e. mxhost.ifax.com), and the host name of the server to add the host name of the SMTP server (i.e. mxhost). In addition, create the host name of this equipment (i.e. mfp00c67861). Then, you must configure the SMTP server to route Emails, whose domain name is mfp00c67861.ifax.com, to this equipment so that this equipment can receive Emails using the SMTP protocol.

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6. TROUBLESHOOTING

Network Administrators Guide 6. Troubleshooting

173

Troubleshooting Overview
This chapter is the place to start if you are experiencing difficulties installing or using this equipment. Because the system integrates hardware, network, and software components, errors occur. And variations between network configurations and user setup further complicate the troubleshooting process. The purpose of this chapter is to help you locate the origin of an error if it is not immediately apparent, and then direct you to subsequent chapters for instructions on resolving the issue. Checklists provided in this chapter help you identify the subsystem most likely to be responsible for the error condition. NOTE:

Troubleshooting client software and output errors are not described in this manual, the following manuals can assist you in those efforts: - Output Errors: Printing Guide - TopAccessDocMon Error Condition and Messages: Printing Guide - Printer Driver Installation Error Messages: Printing Guide - Printer Driver General Errors: Printing Guide - TopAccess Error Condition: Network Operators Guide - TWAIN Driver and File Downloader Error: Network Operators Guide - N/W-Fax Driver Error: Network Fax Guide - Address Book Viewer Error: Network Fax Guide

Network Connectivity Problems


Problem Description The many variables within a network environment make installing an integrated device challenging. The easiest environment in which to install the controller is over TCP/IP using a DHCP server to dynamically assign and resolve IP addresses between devices. Using default configuration settings also assures an easier implementation. However, you may be required to customize the settings to accommodate your particular environment. Some common network configuration options are shown below, along with the steps required to configure this equipment. If you perform all the steps in the applicable checklist and still cannot print satisfactorily to this equipment, contact your authorized dealer for further assistance. NOTE:

You can change network protocol settings using the Touch Panel Display or TopAccess (Administration page).

SMB/Point&Print Printing in a Windows Operating System Environment:


No Check... 1 2 Yes No For Instruction, Go To... Setup the IP address correctly. P.53 "Setting up the TCP/IP" Setup the device name correctly. P.49 "Setting up the Device Information" Setup the workgroup correctly. P.56 "Setting up the SMB Session" Are the IP Address properties Next Step correctly set? Is the Microsoft Computer Name (Device Name) unique? Is the Workgroup name valid and correctly entered? Next Step

Next Step

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No Check... 4 Is the WINS server address correctly set?

Yes

No

For Instruction, Go To... Setup the WINS server address correctly, or enter 0.0.0.0 for the WINS server address to disable the WINS service. P.56 "Setting up the SMB Session" Setup the WINS server and enable it on this equipment to allow users access from different segment. P.56 "Setting up the SMB Session" Refer to following section to troubleshoot the condition. P.190 "Cannot See This Equipment"

Next Step

If the client computers are located in different segments, is the WINS service correctly provided?

Next Step

Can you see this equipment in Windows Network Neighborhood? Were the proper printer drivers installed? Is the drivers port name valid? Can you print to this equipment?

Next Step

7 8 9

Next Step Next Step

See the Printing Guide to install proper printer drivers. See the Printing Guide to configure proper port. Refer to following section to troubleshoot the condition. P.191 "Cannot Print To This Equipment"

End

Peer-to-Peer Printing in a Windows Operating System Environment:


No Check... 1 2 3 4 Yes No For Instruction, Go To... Setup the IP address correctly. P.53 "Setting up the TCP/IP" See the Printing Guide to install proper printer drivers. See the Printing Guide to configure the proper port. Refer to following section to troubleshoot the condition. P.191 "Cannot Print To This Equipment" Are the IP Address properties Next Step correctly set? Were the proper printer drivers installed? Is the drivers port name valid? Can you print to this equipment? Next Step Next Step

End

LPR Printing in a Windows Operating System Environment:


No Check... 1 Yes No For Instruction, Go To... Setup the IP address correctly. P.53 "Setting up the TCP/IP" Are the IP Address properties Next Step correctly set?

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No Check... 2

Yes

No

For Instruction, Go To... Setup the LPD print service correctly. P.84 "Setting up the LPD Print"

Is the LPR/LPD Printing correctly set? Next Step

3 4 5

Were the proper printer drivers installed? Is the LPR port configured with correct IP address? Can you print to this equipment?

Next Step Next Step

See the Printing Guide to install proper printer drivers. See the Printing Guide to configure the proper port. Refer to following section to troubleshoot the condition. P.191 "Cannot Print To This Equipment"

End

IPP Printing in a Windows Operating System Environment:


No Check... 1 2 Yes No For Instruction, Go To... Setup the IP address correctly. P.53 "Setting up the TCP/IP" Enable the HTTP server in the HTTP Network Service. P.58 "Setting up the HTTP Network Service" 3 Is the IPP Printing correctly set? Next Step Setup the IPP print service correctly. P.85 "Setting up the IPP Print" 4 5 6 Were the proper printer drivers installed? Is the IPP port configured with correct URL? Can you print to this equipment? Next Step Next Step See the Printing Guide to install proper printer drivers. See the Printing Guide to configure proper port. Refer to following section to troubleshoot the condition. P.191 "Cannot Print To This Equipment" Are the IP Address properties Next Step correctly set? Is the HTTP Server on this equipment enabled? Next Step

End

Novell Printing in a NetWare Environment:


No Check... 1 Yes No For Instruction, Go To... Setup the IPX/SPX correctly. P.54 "Setting up the IPX/ SPX" Are the IPX/SPX protocol Next Step enabled? Is the correct frame type selected?

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No Check... 2 If applicable, did you successfully set up queue-based printing?

Yes Next Step

No

For Instruction, Go To... Setup the NetWare server properly. P.163 "Setting up NetWare Print Server" Setup the NetWare network settings correctly. P.57 "Setting up the NetWare Session" Setup the Novell print service correctly. P.86 "Setting up the NetWare Print" See the Printing Guide to install proper printer drivers. See the Printing Guide to configure the proper port. Check that the SMB protocol is enabled in client computers. Refer to following section to troubleshoot the condition. P.191 "Cannot Print To This Equipment"

Did you configure this equipment for NetWare connecNext Step tion? Did you configure this equipment for Novell print serNext Step vice? Were the proper printer drivers installed? Is the IPP port configured with correct URL? Can you see this equipment in Windows Network Neighborhood? Can you print to this equipment? Next Step Next Step

5 6 7

Next Step

End

Macintosh Environment:
No Check... 1 Is AppleTalk enabled on this equipment? Yes Next Step No For Instruction, Go To... Enable the AppleTalk. P.54 "Setting up the AppleTalk" Setup the IP address correctly. P.53 "Setting up the TCP/IP" Make sure the AppleTalk zone is supported by the Macintosh client. Refer to your Macintosh networking documentation or contact Macintosh technical support. Refer to your Macintosh networking documentation or contact Macintosh technical support. End

1 2

Are the IP Address properties Next Step correctly set? Is this equipment available in the Chooser when you click Next Step the LaserWriter 8 printer icon? Can you access any other net- Next Step work device from the Macintosh computer? Can another Macintosh computer on the network print to this equipment? If so, compare the settings to determine which need to be changed to support printing from this machine.

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177

Unix Environment:
No Check... 1 2 Yes No For Instruction, Go To... Setup the IP address correctly. P.53 "Setting up the TCP/IP" Setup the LPD print service correctly. P.84 "Setting up the LPD Print" 3 4 5 Did you successfully install the Unix filters? Did you successfully create and set up the print queue? Can you print to this equipment using LPD as root? Next Step Next Step See the Printing Guide to install Unix filters. See the Printing Guide to configure the print queue. Setup Unix access for this equipment to enable other users to print from the Bourne shell. Refer to your Unix documentation for more information. Try remote ping from another server. If you can reach this equipment from that server, check for conflicts between this equipment and your current network segment. Reload Daemon or restart the system. Contact your service representative. Are the IP Address properties Next Step correctly set? Is the LPR/LPD Printing correctly set? Next Step

Next Step

Can you ping this equipment from your computer?

Next Step

7 8

Is the LP Daemon functioning? Can you print to this equipment?

Next Step

End

Cannot Discover Device


Problem Description This equipment is discovered automatically using SNMP. When TopAccessDocMon, TWAIN driver, File Downloader, and Address Book Viewer cannot automatically discover this equipment over the network, the most likely cause is limitations of the protocols on the supporting computers. In some cases, you need to add or update network components. The following checklist helps you identify the source of the error and directs you where you can find more information about resolving it. If the problem persists after you have followed all of the steps, contact a authorized dealer for further assistance.

No Check... 1 Is the SNMP enabled on this equipment? Is public is specify for the Read Community? Is private is specify for the Read Write Community? 178

Yes

No

For Instruction, Go To... Enable the SNMP (MIB) and confirm the Read Community and Read Write Community setting. P.61 "Setting up the SNMP Network Service"

Next Step

Network Administrators Guide Troubleshooting Overview

No Check... 2

Yes

No

For Instruction, Go To... See the vendors Web site for information about product updates and technical supports.

Confirm that the protocol suite installed on the client computer has been updated with the latest software for the given operating system. If Next Step your network only supports the IPX/SPX protocol, make sure that the most current version of Novell Client software is installed. Print a NIC Configuration page from this equipment. Does this equipment support the same protocol as the network? Change the protocol settings from TopAccess, if necessary, and reboot the GL-1020 for the changes to take effect. Repeat step 2. Was the device discovered? Next Step

Configure the proper protocol. P.52 "Setting up Network Settings"

End

Next Step

Check the NIC Configuration page. Are the IP Address Next Step and subnet mask settings correct? Check the router to make sure it is not filtering out this Next Step equipment packets. Is the router processing equipment packets correctly? Can another computer within the same network segment Next Step discover this equipment? Check the NIC Configuration page. Is the Unit Serial Number part of the device name? Check link activities on the port being used by this equipment and the integrity of the network cable, hub, or switch that connects this equipment to the network. Replace any network components that you can tell or suspect are faulty.

Setup the TCP/IP settings correctly. P.53 "Setting up the TCP/IP" Adjust the router settings.

Refer to following section to troubleshoot the condition. P.174 "Network Connectivity Problems" Contact your service representative.

Next Step

End

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179

Cannot Ping the Device


Problem Description If this equipment does not respond when you ping it, there is a problem either with the network configuration or with device operation. The following checklist helps you identify the source of the error and directs you where you can find more information about resolving it. If the problem persists after you have followed all of the steps, contact your authorized dealer for further assistance.

No Check... 1

Yes

No

For Instruction, Go To... The networking section of your operating system documentation. Enter the correct TCP/IP settings. P.53 "Setting up the TCP/IP"

Confirm that the TCP/IP pro- Next Step tocol suite is installed on the client computer. Look at the NIC configuration page and confirm the TCP/IP settings are correct. Is Next Step the IP Address entered and valid? Are the Gateway and Subnet settings correct? Reboot this equipment. Check the NIC Configuration page that prints out. Are the TCP/IP settings correct? Try to ping this equipment again. Did this equipment respond to the ping? Next Step

The settings are not binding, contact your service representative.

End

Next Step

Can you ping this equipment from any other computer within the same network? If Next Step not, this equipment might have an IP Address that is out of range or invalid. Can you ping to another com- Next Step puter within the same network? If you have customized the device name, you can check if the NIC is functional by restoring the default settings. When this equipment automatically reboots and a NIC Configuration page prints, does the device name include the NICs Unit Serial Number?

Contact your local network specialist for a valid IP address for this equipment.

Check the computers protocol settings to make sure the gateway and subnet settings are correct. The NIC is faulty or improperly installed. Contact your service representative.

Next Step

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No Check... 8 Check link activities on the port being used by the equipment and also the integrity of the network cable, Hub, or Switch that is connecting the equipment to the network. Replace any network components that you suspect are faulty. Can you ping this equipment now?

Yes

No

For Instruction, Go To... Contact your service representative.

End

Cannot Print From Client


Problem Description After following the instructions in this guide to install and configure your hardware, network, and client software, you are still unable to print from a client computer to this equipment. This problem can arise as the result of a hardware malfunction, a network communication or configuration problem, or incorrect client setup or driver properties. The following checklist will help you identify the source of the errors and direct you to information resolving the issue. If a problem persists after you have followed all of the steps, contact your authorized dealer for further assistance.

No Check... 1

Yes

No

For Instruction, Go To... Check the device status displayed in the Device tab page of TopAccess. P.184 "Copier Maintenance Calls"

Is the copier functioning normally? Do copy jobs output Next Step properly?

Check the Device page of TopAccess. Are the options specified for the job supported by the hardware configuration? If not, delete the job, install the required components, and try again.

Contact your service representative. Next Step

Can you print jobs from other client computers? Next Step

Refer to following section to troubleshoot the condition. P.191 "Cannot Print To This Equipment"

At this point, the problem you have identified is most likely related to a client-side error. Refer to the Printing Guide to troubleshoot the error condition.

Network or Touch Panel Display Disabled After LDAP Search


Problem Description After performing the LDAP search, the network or Touch Panel Display will be disabled.

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181

No Check... 1 2 Is the LDAP server correctly running? Is the LDAP server setting correctly set?

Yes Next Step

No

For Instruction, Go To... Check the LDAP server is correctly running. Enter the correct LDAP setting. Especially re-enter the correct password carefully because it displays with asterisks. P.100 "Managing Directory Service"

End

Banner Page Outputted to Inner Tray


Problem Description A banner page that is created by NetWare, UNIX, and Windows operating systems is outputted to the inner tray. Corrective Action A banner page is always outputted to the tray that is set for Raw jobs - Default Output Tray in the Printers setting page of TopAccess. To change the tray for banner pages, change the tray for the Raw jobs - Default Output Tray setting. P.81 "Setting up the Printer Settings"

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Network Administrators Guide Troubleshooting Overview

Troubleshooting Hardware Errors


The topics in this chapter cover errors or faults that affect normal copier or controller operation. This includes, but is not limited to, the following conditions:


NOTE:

Faulty or improperly installed system board, cables, and connectors. Faulty or malfunctioning copier components, such as standard or optional finishing units, the Auto-Duplexing Unit (ADU), or the Large Capacity Feeder (LCF). Corrupt or outdated system software or copier firmware. Resolving copier operation problems falls outside the scope of this guide, but this chapter will assist you in interpreting error messages and then identifying the source of a problem. If you determine that the problem is related to copier operation, refer to the Operators Manual for Basic Function.

This chapter also covers how to use the administration utility, TopAccess, to diagnose and resolve hardware-related errors. For more information about resolving error messages displayed on the Touch Panel Display, refer to the Operators Manual for Basic Function or the Touch Panel Display online Help.

Common Errors Startup Page Does Not Print


Problem Description If a startup page does not print when you power on this equipment, even though the print startup page is enabled, there is a hardware error. Contact your authorized dealer for further assistance.

Print Jobs Not Output


Problem Description Most often, this problem is the result of a software error, such as incorrectly set driver property. However, if you cannot output print jobs from any computer, the cause is probably a hardware error. NOTE:

Refer to the Printing Guide for more information on resolving output errors caused by incorrect software settings.

The following checklist will help you identify the source of the error and direct you to information resolving the issue. If the problem persists after you have followed all of the steps, contact your authorized dealer for further assistance.

No Check... 1

Yes

No

For Instruction, Go To... Refer to the following section to troubleshoot the condition. P.174 "Troubleshooting Overview"

Is printing prohibited from all connected client computers? Next Step

Is the job visible from TopAccess or other print monitoring utility, such as PCONSOLE or Print Manager?

Next Step

Refer to the following section to troubleshoot the condition. P.190 "Troubleshooting Network Errors"

Network Administrators Guide Troubleshooting Hardware Errors

183

No Check... 3 Are you able to identify the problem from the error message and resolve it?

Yes End

No

For Instruction, Go To... Refer to the Operators Manual for Basic Function to troubleshoot the condition.

Device Status Indicators Copier Maintenance Calls


You can use TopAccess to check if this equipment requires maintenance. The Device Summary window includes a device icon that displays visual Device Status Indicators in the event of a device malfunction.

Printer Error 1

The above printer error icon indicates that non-recommended toner is used. For information on resolving the error condition, refer to REPLACE TONER CARTRIDGE SYMBOL in Operators Manual for Basic Function.

Printer Error 2

The above printer error icon indicates: You need to remove paper from standard output tray. You need to remove paper from Job Separator. You need to remove paper from Finisher tray. You need to remove staples jammed in the Finisher. For information on resolving the error condition, refer to CLEAR PAPER SYMBOL in Operators Manual for Basic Function. - You need to clear hole punches from Finisher. For information on resolving the error condition, refer to DISPOSING OF THE PUNCHED PAPER BITS (OPTIONAL) in Operators Manual for Basic Function. - Non-recommended toner is being used. For information on resolving the error condition, refer to REPLACE TONER CARTRIDGE SYMBOL in Operators Manual for Basic Function. - You need to remove excess staples from the Saddle-stitch Finisher. - You performed saddle stitch printing using mixed paper sizes. - Cannot load paper from the LCF. - Cannot output to inner tray. Cover Open -

The Cover Open error icon indicates that you need to close the cover.

184

Drawer Open

Network Administrators Guide Troubleshooting Hardware Errors

The Drawer Open error icon shows which drawer is open: upper, middle, or lower. You must close the specified drawer to resume printing and copying functions.

Toner Empty

The color of the Toner Empty icon varies depending on which toner cartridge is empty: - Black Black Toner Empty - Cyan Cyan Toner Empty - Magenta Magenta Toner Empty - Yellow Yellow Toner Empty For information on resolving the error condition, refer to REPLACE TONER CARTRIDGE SYMBOL in Operators Manual for Basic Function.

Toner Full

The Toner Full error icon indicates you need to replace the toner container. For information on resolving the error condition, refer to REPLACE TONER BAG SYMBOL in Operators Manual for Basic Function.

Paper Empty

The Out of Paper error icon shows which drawer is empty: upper, middle, or lower. A paper out condition does not necessarily terminate a print or copy job. If Auto-select options are configured, printing and copying may continue by drawing paper from a different cassette. Refer to the TopAccess online Help for instructions on setting up Auto-Select mode. For information on resolving the error condition, refer to ADD PAPER SYMBOL in Operators Manual for Basic Function.

Paper Jam

The Device Status icon varies depending on where a paper jam occurred in the copier. This graphic illustrates the possible locations. For information on resolving the error condition, refer to CLEAR PAPER SYMBOL in Operators Manual for Basic Function.

Staple Empty

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185

The Add Staples error icon indicates you need to add staples to the finisher. For information on resolving the error condition, refer to ADDING STAPLES (OPTIONAL) in Operators Manual for Basic Function.

Serviceman Calls

The Service Call error icon indicates that a call for service is needed. Contact your service representative.

TopAccess Error Messages Message Log


NOTE:

The error messages displayed in the Touch Panel Display are described in the Operators Manual for Basic Function.

The following messages may appear in the TopAccess messages log. TopAccess Message Front Cover Open - Please Close Cover. Main Feeding Cover Open - Please Close Cover. Transfer Cover Open - Please Close Cover. Large Capacity Feeder Cover Open - Please Close Cover. Drawer Open - Please Close Cover. Corrective Action Close the Front Cover. Close the Main Feeding Cover. Close the Transfer Cover. Close the Large Capacity Feeder Cover. Close the drawer.

Auto Duplex Unit Cover Open - Please Close Close the Duplex Unit Cover. Cover. Relay Unit Cover Open - Please Close Cover. Close the Relay Unit Cover. Finisher Joint Cover Open - Please Close Cover. Staple Door Open - Please Close Cover. Lower Tray Transport Cover Open - Please Close Cover. Lower Tray Delivery Cover Open - Please Close Cover. Close the Finisher Joint Cover. Close the Staple Door. Close the Lower Tray Transport Cover. Close the Lower Tray Delivery Cover.

Lower Tray Front Cover Open - Please Close Close the Lower Tray Front Cover. Cover. Punch Unit Front Cover Open - Please Close Close the Punch Unit Front Cover. Cover.

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TopAccess Message Paper Jam in Auto Duplexer Unit - Please Clear Paper Path Paper Jam in Printer - Please Clear Paper Path

Corrective Action Refer to HELP on the Touch Panel Display to remove jammed paper. Refer to HELP on the Touch Panel Display to remove jammed paper.

Hole Punch Unit Open - Please Close Cover. Close the Hole Punch Unit.

Paper Ejection Jam - Please Clear Paper Path Refer to HELP on the Touch Panel Display to remove jammed paper. Paper Insertion Jam - Please Clear Paper Path Refer to HELP on the Touch Panel Display to remove jammed paper. Staple Jam in Finisher - Please Clear Staple Remove jammed staples from the Finisher. Refer to the Operators Manual for Basic Function for instruction.

Staple Jam in Lower Tray of Finisher - Please Remove jammed staples from the SadClear Staple dle-stitch Finisher. Refer to the Operators Manual for Basic Function for instruction. Hole Punch Jam in Finisher - Please Clear Hole Punch Used Toner Container Full - Please Replace. Clear hole punches from the Finisher. Refer to the Operators Manual for Basic Function for instruction. Replace the toner container. Refer to the Operators Manual for Basic Function for instruction. Check and adjust the toner bottle. Replace the black toner. Refer to the Operators Manual for Basic Function for instruction. Replace the cyan toner. Refer to the User Functions Guide for instruction. Replace the magenta toner. Refer to the User Functions Guide for instruction. Replace the yellow toner. Refer to the User Functions Guide for instruction. Contact your service representative. Contact your service representative. Contact your service representative. Contact your service representative. Contact your service representative. Contact your service representative.

Toner Error - Please Use Genuine Toner. Black Toner Empty - Please Refill.

Cyan Toner Empty - Please Refill. Magenta Toner Empty - Please Refill. Yellow Toner Empty - Please Refill. Auto Document Feeder Error - Please Contact Service Technician. Alignment Error in Auto Document Feeder Please Contact Service Technician. Motor Error in Auto Document Feeder Please Contact Service Technician. I/F Error in Auto Document Feeder - Please Contact Service Technician. Fatal Error - Please Contact Service Technician. Main Motor Error - Please Contact Service Technician.

Printer Output Error - Please Contact Service Contact your service representative. Technician.

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187

TopAccess Message Printer Input Error - Please Contact Service Technician. Expired scan documents deleted from share folder. Expired Sent Fax documents deleted from share folder. Expired Received Fax documents deleted from share folder. Scanned documents in shared folder deleted upon users request. Sent Fax documents in shared folder deleted upon users request. Received Fax documents in shared folder deleted upon users request. Failed to delete file. Failed to acquire resource. Document(s) expire(s) in a few days. Hard Disk space for Electronic Filing nearly full.

Corrective Action Contact your service representative. Expired documents are deleted automatically from the SCAN folder in the SHARE_FILE folder. Expired documents are deleted automatically from the TXFAX folder in the SHARE_FILE folder. Expired documents are deleted automatically from the RXFAX folder in the SHARE_FILE folder. Documents in the SCAN folder have been deleted by a users Documents in the TXFAX folder have been deleted by a user. Documents in the RXFAX folder have been deleted by a user. The file cannot be deleted from the shared folder. The file cannot be acquired from the shared folder. There are documents to be deleted in a few days in e-Filing. The hard disk has a few disk space available. Delete unnecessary documents to maintain the hard disk space.

Power failure occurred during e-Filing restor- The document could not be stored in e-Filing ing. because of the power failure. SMTP Destination Error has been detected in This equipment cannot received the Email the received mail. This mail was deleted. that does not contain the senders Email address. Ask the sender to send the Email again with entering the senders Email address. OffRamp Destination limitation Error has been detected in the received mail. This equipment cannot perform the Offramp transmission to more than 40 destinations. Ask the sender to send the Offramp document separately for every 40 destinations. This equipment cannot perform the Offramp transmission without the optional Fax unit.

Fax Board Error has been occurred in the received mail.

POP3 Connection Error has been occurred in Make sure the POP3 server is properly runthe received mail. ning. Make sure correct IP address of the POP3 server is assigned. POP3 Connection Timeout Error has been occurred in the received mail. POP3 Login Error has been occurred in the received mail. Make sure that the network cable is correctly connected. Make sure the POP3 server is properly running. Make sure the correct login name and password is specified.

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TopAccess Message File I/O Error has been occurred in this mail. The mail could not be received until File I/O is recovered.

Corrective Action Turn OFF then ON the power and confirm if the equipment can receive the Internet Fax. If the Internet Fax document cannot be received, confirm that any files other than TIFF and text files are attached in the Internet Fax.

Network Administrators Guide Troubleshooting Hardware Errors

189

Troubleshooting Network Errors


If you cannot print to this equipment from a network-connected computer, and you have ruled out both faulty and malfunctioning hardware and incorrectly installed or configured software as the cause, the problem is most likely to be network related. This chapter describes the most common network configuration problems and provides steps to resolving them. If the problem persists after you have followed all of the steps, contact TOSHIBAs authorized dealer for further assistance.

Cannot See This Equipment


Problem Description After configuring this equipment, you cannot see it on the network. This could be the result of configuration conflicts within this equipment, but is more likely to be caused by network configuration errors. The following checklist helps you identify the source of the error and directs you where you can find more information about resolving it. If the problem persists after you have followed all of the steps, contact TOSHIBAs authorized dealer for further assistance.

No Check... 1

Yes

No

For Instruction, Go To... Setup the proper protocols. P.52 "Setting up Network Settings"

Did a startup page print out? If not, wait until the communication comes online. Exam- Next Step ine the protocol settings that print out on the startup page. Are they correct? Print out a configuration page. Make sure there are not any discrepancies or inconsistencies between the current network settings and your network environment. Next Step Change the network settings, if necessary. Use the Find Computer utility from your Windows computer to locate this equipment by its device name. Can you find this equipment? Can you locate other computNext Step ers that are in the same network as this equipment? Check link LED activity on the hub and/or NIC of this equipment and the client machine. Do the hardware components appear to be functioning properly?

Setup the proper protocol if required. P.52 "Setting up Network Settings" Once you find this equipment, configure the port that it is mapped correctly to the device.

Check the network settings on the client computer to make sure they are compatible with the network settings on this equipment. Contact your TOSHIBA service representative.

Next Step

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No Check... 5 Make sure that the device name for this equipment is unique and verify that the WINS and/or DNS server database are not causing potential naming conflicts with the network settings on this equipment. If necessary, change the network settings on this equipment. After the communication comes back online, can you see this equipment in the network? If the network environment is using complex subnet or supernet structures, is the IP address used by this equipment within the network structures range of valid addresses?

Yes

No

For Instruction, Go To... Setup the NetBIOS name of the device correctly. P.56 "Setting up the SMB Session"

End

Next Step

Please contact your local network support specialist for further assistance. End

Cannot Print To This Equipment


Problem Description You are unable to print to this equipment. Before troubleshooting the network problems, please see the following section to narrow the problem down to a network-related issue. P.181 "Cannot Print From Client" For example, network printing services have not been set up correctly, or this equipment has not been properly configured to operate in your network environment. The following checklist will help you identify the source of the error and direct you to information resolving the issue. If the problem persists after you have followed all of the steps, contact TOSHIBAs authorized dealer for further assistance.

No Check... 1

Yes

No

For Instruction, Go To... Setup the proper protocol. P.52 "Setting up Network Settings" Check the settings required for your printing environment. P.21 "Setup Flow for Printing Features" Setup the NetWare server. P.163 "Setting up NetWare Print Server"

Have you set the protocol settings so they are compatible Next Step with your network and client protocol settings? Have you set up the appropriate type(s) of print services Next Step should be supported? If you are using Novell print services, did you set up the Novell side of network printing, such as creating print servers and attaching the print queue?

Next Step

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191

No Check... 4

Yes

No

For Instruction, Go To... Refer to your Novell PCONSOLE or NWAdmin user documentation for help with using these utilities. Setup the TCP/IP correctly. P.53 "Setting up the TCP/IP"

If you set up Novell print serNext Step vices, can you see the print job using PCONSOLE or NWAdmin? Have you checked the gateway and subnet settings to Next Step make sure this equipment is part of the same network Gateway as the client from which you are trying to print? Are other services and communications performed over the network behaving in the normal and expected manner?

End

Refer to your network documentation or use a network diagnostic utility to research a network problem.

192

Network Administrators Guide Troubleshooting Network Errors

7. APPENDIX

Network Administrators Guide 7. Appendix

193

Default Setting List


This chapter describes the default settings of this equipment.

Default Settings for General Setting Device Information


Department Code ................................. OFF Department Code Enforcement............ OFF Network path or queue name ............... print Location................................................ Undefined Contact Information ............................. Undefined Service Phone Number......................... Undefined Administrative Message....................... Undefined Administrators Password .................... Undefined

Energy Save
Auto Clear ............................................ 45 seconds Auto Power Save.................................. 15 minutes Auto Power Off .................................... 60 minutes

Time Stamp
Year/Date/Time .................................... Defined appropriately Time Zone ............................................ Defined appropriately Date Format.......................................... MM/DD/YY Daylight Mode ..................................... OFF

Web General Setting


Web Language...................................... English Session Timer....................................... 5 minutes

Default Settings for Network Setting TCP/IP


Address Mode ...................................... Dynamic IP Address ............................................ Undefined Subnet Mask......................................... Undefined Default Gateway................................... Undefined

IPX/SPX
Enable IPX/SPX................................... Enable Frame Type........................................... Auto Sense Enable NCP Burst ................................ Enable 194 Network Administrators Guide Default Setting List

AppleTalk
Enable AppleTalk................................. Enable Level..................................................... 0 Device Name........................................ MFP_[NIC Serial Number] Desired Zone ........................................ *

Rendezvous
Enable Rendezvous .............................. Enable Link-Local Host Name......................... MFP_[NIC Serial Number] Service Name ....................................... e-STUDIO3511 e-STUDIO4511 e-STUDIO350 e-STUDIO450 e-STUDIO230 e-STUDIO280

LDAP Session
Enable LDAP ....................................... Enable

DNS Session
Enable DNS.......................................... Enable Primary DNS Server Address .............. 0.0.0.0 Secondary DNS Server Address .......... 0.0.0.0

DDNS Session
Enable DDNS....................................... Enable

SLP Session
Enable SLP........................................... Enable

SMB Session
SMB Protocol....................................... Enable NetBIOS Name .................................... MFP-[NIC Serial Number] Work Group.......................................... workgroup Primary WINS Server .......................... Undefined Secondary WINS Server ...................... Undefined

NetWare Session
Enable Bindery..................................... Enable Enable NDS.......................................... Enable Context ................................................. Undefined Network Administrators Guide Default Setting List 195

Tree....................................................... Undefined

HTTP Network Service


Enable HTTP Server ............................ Enable Primary Port Number ........................... 80 Secondary Port Number ....................... 8080

SMTP Client
Enable SMTP Client ............................ Enable SMTP Server Address.......................... Undefined POP Before SMTP ............................... Disable Authentication ...................................... Disable Login Name.......................................... Undefined Password .............................................. Undefined Port Number ......................................... 25

SMTP Server
Enable SMTP Server............................ Enable Port Number ......................................... 25 Email Address ...................................... Undefined Maximum Email / Internet Fax Size .... 30MB Enable OffRamp Gateway ................... Disable OffRamp Security ................................ Enable OffRamp Print ...................................... Enable

POP3 Network Service


Enable POP3 Client.............................. Enable POP3 Server Address........................... Undefined Type POP3 Login................................. Auto Account Name...................................... Undefined Password .............................................. Undefined Scan Rate.............................................. 5 minutes Port Number ......................................... 110

FTP Client
Default Port Number ............................ 21

FTP Server
Enable FTP Server ............................... Enable

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Network Administrators Guide Default Setting List

SNMP Network Service


Enable SNMP....................................... Enable Read Community ................................. public Read Write Community ....................... private Enable Authentication Trap ................. Enable Enable Alerts Trap ............................... Enable IP Trap Address1.................................. 0.0.0.0 IP Trap Address2.................................. 0.0.0.0 IP Trap Address3.................................. 0.0.0.0 IP Trap Address4.................................. 0.0.0.0 IP Trap Address5.................................. 0.0.0.0 IP Trap Address6.................................. 0.0.0.0 IP Trap Address7.................................. 0.0.0.0 IP Trap Address8.................................. 0.0.0.0 IP Trap Address9.................................. 0.0.0.0 IP Trap Address10................................ 0.0.0.0 IP Trap Community.............................. public IPX Trap Address................................. Undefined

Default Settings for Copier Setting


Color Mode .......................................... Black Original Mode for Color ...................... Text/Photo Original Mode for Black ...................... Text/Photo Exposure............................................... Manual Bypass Feed ......................................... Plain Book > 2............................................... Open from left Magazine sort ....................................... Open from left 2in1/4in1 .............................................. Write Laterally Maximum Copies ................................. 999 Auto 2-sided Mode............................... OFF Sorter Mode Priority ............................ No-Sort

Default Settings for Fax Setting (Optional)


Terminal ID Number ............................ Undefined Fax Number.......................................... Undefined Line2 Number*NOTE ............................ Undefined Monitor Volume ................................... 4 (Max. 7) Completion Volume ............................. 4 (Max. 7) Reception Mode ................................... Auto Dial Type.............................................. DP Dial Type (Line2)*NOTE ....................... DP Line-2 Mode*NOTE............................... Tx/Rx Network Administrators Guide Default Setting List 197

Resolution ............................................ Standard Original Mode ...................................... Text/Photo Exposure............................................... Auto TTI........................................................ ON RTI........................................................ OFF ECM ..................................................... ON Discard ................................................. ON Reduction ............................................. OFF Duplex Print ......................................... OFF Rotate Sort............................................ OFF Recovery Transmit ............................... OFF Journal Auto Print ................................ ON Memory Transmission Report.............. ON ERROR (Print 1st Page Image) Multi Transmission Report................... ON ERROR (Print 1st Page Image) Polling Report ...................................... ON ERROR Relay Station Report ............................ ON ERROR (Print 1st Page Image) NOTE:

Line2 Number, Dial Type (Line2), and Line-2 Mode is available only when optional Line2 board is installed on the Fax unit.

Default Settings for Save as file Setting


Local Storage Path ............................... FILE_SHARE Storage Maintenance ............................ Delete documents after 30 days Destination ........................................... Do not allow any network folder to be used as a destination Remote 1 .............................................. Disabled Remote 2 .............................................. Disabled N/W-Fax Destination ........................... Do not allow any network folder to be used as a destination N/W-Fax Folder ................................... Disabled

Default Settings for Email Setting


From Address ....................................... Undefined From Name........................................... Undefined File Format ........................................... PDF Fragment Message Size........................ No Fragmentation Default Body Strings............................ Undefined

Default Settings for Internet Fax Setting


From Address ....................................... Undefined From Name........................................... Undefined Fragment Page Size.............................. No Fragmentation Default Body Strings............................ Undefined Body Strings Transmission .................. Enable 198 Network Administrators Guide Default Setting List

Default Settings for Printer Setting


Number of days to save Private, Proof and Invalid Job ........................... 14 days Raw Jobs - Duplex Printing ................. Disable Raw Jobs - Default Paper Size ............. A4/Letter Raw Jobs - Default Paper Type ............ Plain Raw Jobs - Default Orientation............ Portrait Raw Jobs - Default Stapling................. OFF Raw Jobs - Default Output Tray .......... Inner Tray PCL Form Line .................................... 12.0 PCL Font Pitch..................................... 10.0 PCL Font Point Size............................. 12.0 PCL Font Number ................................ 0 PCL Line Termination.......................... Auto LT<-->A4/LD<-->A3........................... Disable Print Startup Page................................. Disable

Default Settings for Print Service Raw TCP Print


Enable Raw TCP .................................. Enable Port Number ......................................... 9100

LPD Print
Enable LPD .......................................... Enable Port Number ......................................... 515 Banners................................................. OFF

IPP Print
Enable IPP............................................ Enable Port80 Enable ....................................... Enable Port Number ......................................... 631 URL...................................................... http://<IP address>:631/Print

FTP Print
Enable FTP Printing............................. Enable Port Number ......................................... 21 Print User Name................................... Print Print Password...................................... Undefined

Network Administrators Guide Default Setting List

199

NetWare Print
Server Discovery.................................. Auto Login Name.......................................... MFP_[NIC Serial Number] Password .............................................. Undefined Search root ........................................... Undefined Print Queue Scan Rate ......................... 5 seconds

Email Print
Enable Print Header ............................. Disable Enable Print Message Body ................. Enable Maximum Email Body Print ................ 5 Enable Print Email Error...................... Enable Enable Email Error Forward ................ Enable Email Error Transfer Address .............. Undefined Enable Partial Email............................. Enable Partial wait time ................................... 24 hours MDN Reply.......................................... Disable

200

Network Administrators Guide Default Setting List

8. INDEX

Network Administrators Guide 8. INDEX

201

INDEX
Numerics
2in1/4in1 .......................................................... 65 Delayed Transmit .......................................... 126 Delete documents after number day(s) ............ 73 Delete Files ...................................................... 99 Department Code ............................................. 49 Clearing Counters ...................................... 151 Deleting ..............................................154, 155 Displaying Counters ................................... 149 Displaying Department List ....................... 148 Modifying .................................................. 153 Registering ................................................. 153 Department Code Enforcement ....................... 49 Department Name ......................................... 154 Desired Zone ................................................... 55 Destination ........................... 128, 130, 144, 146 Destination Setting ................................118, 137 Device Information ......................................... 49 Device Name ................................................... 55 Device Settings ................................................ 48 Dial Type ......................................................... 68 Dial Type (Line 2) ........................................... 68 Directory Service ........................................... 100 Directory Service Name ................................ 101 Discard ............................................................ 69 DNS Server Email .......................................................... 172 Internet Fax ................................................ 172 Offramp Gateway ....................................... 172 Overview .................................................... 171 DNS Session .................................................... 55 Do not allow any network folder to be used as a destination .......................................................73, 74 Do not delete documents automatically .......... 73 Document Name .................................... 130, 146 Duplex Print .................................................... 69 ECM ........................................................69, 126 Email Address ................................................. 59 Email agent ............................................115, 136 Email Error Transfer Address ......................... 87 Email Setting .........................................127, 143 Email Settings ...........................................76, 77 Enable Alerts Trap .......................................... 62 Enable Apple Talk ........................................... 54 Enable Authentication Trap ............................ 62 Enable Bindery ................................................ 57 Enable DDNS .................................................. 56 Enable DNS ..................................................... 56 Enable Email Error Forward ........................... 87
Network Administrators Guide INDEX

A
Accessing TopAccess ...................................... 15 Account Name ................................................. 60 Actual Frame ................................................... 54 Address Mode .................................................. 53 Administrative Message .................................. 50 Administrators Password ................................ 50 Allow the following network folder to be used as a destination ........................................................ 74 Allow user to select network folder to be used as a destination ........................................................ 74 AppleTalk ........................................................ 54 Authentication ..........................................59, 101 Auto 2-sided Mode .......................................... 65 Auto Clear ........................................................ 50 Auto Power Save ............................................. 50

B
Background .................................................... 131 Backup ............................................................. 94 Banners ............................................................ 84 Body ......................................124, 127, 142, 143 Body Strings Transmission .............................. 79 BOOK > 2 ........................................................ 65 Box Setting ............................................130, 146 Bypass feed ...................................................... 65

C
Caption1 ......................................................... 118 Caption2 ......................................................... 118 Clearing Logs and Journals ........................... 111 Color Mode ..............................................64, 131 Completion Volume ......................................... 68 Contact Information ......................................... 50 Context ............................................................. 58 Copier Model ................................................... 49 Copier Settings ...........................................63, 64 Copy agent ..................................................... 115

D
Date Format ..................................................... 51 Daylight Mode ................................................. 51 DDNS Session ................................................. 56 Default Body Strings .................................77, 79 Default Gateway .............................................. 54 Default Port Number ........................................ 61
202

INDEX
Enable FTP Printing ........................................ 85 Enable FTP Server ........................................... 61 Enable HTTP Server ........................................ 58 Enable IPP ....................................................... 85 Enable IPX/SPX .............................................. 54 Enable LDAP ................................................... 55 Enable LPD ...................................................... 84 Enable NCP Burst ............................................ 54 Enable NDS ..................................................... 57 Enable OffRamp .............................................. 59 Enable Partial Email ........................................ 87 Enable POP3 Client ......................................... 60 Enable Print Email Error ................................. 87 Enable Print Header ......................................... 86 Enable Print Message Body ............................. 86 Enable Raw TCP .............................................. 84 Enable Rendezvous .......................................... 55 Enable SLP ...................................................... 56 Enable SMTP Client ........................................ 58 Enable SMTP Server ....................................... 59 Enable SNMP .................................................. 62 Energy Save ..................................................... 50 Export/Clear Log ..................105, 108, 110, 111 Exporting Address Book Data ..................................... 105 Department Code ........................................ 108 Journals ....................................................... 110 Logs ............................................................ 110 Exposure ...................................65, 69, 125, 131

G
General Device Information ...................................... 49 Energy Save ................................................. 50 Time Stamp .................................................. 50 Web General Setting .................................... 51

H
Hard Disk Space Available ............................. 49 HTTP Network Service ................................... 58 Import ....................................................104, 107 Importing Address Book Data .................................... 103 Department Code ....................................... 107 Internet Fax agent .......................................... 135 Internet Fax Settings ................. 78, 79, 124, 142 IP Address ....................................................... 54 IP Trap Address 1-10 ...................................... 62 IP Trap Community ......................................... 62 IPX Trap Address ............................................ 62 IPX/SPX .......................................................... 54

J
Journal Auto Print ........................................... 69 Jpeg Compression ......................................... 132

L
LDAP Session ................................................. 55 Level ................................................................ 55 Line 2 Number ................................................ 68 Line Select ..................................................... 126 Line-2 Mode .................................................... 68 Link-Local Host Name .................................... 55 Location ........................................................... 50 Login Name ...............................................59, 86 Login page ....................................................... 15 Login User Name ..................... 74, 75, 129, 145 LTA4/LDA3 .................................................... 82

F
Fax Number ..................................................... 68 Fax Number (Security) .................................. 126 Fax Setting ..................................................... 125 Fax Settings ...............................................66, 67 Fax/Internet Fax agent ................................... 115 File Format .....77, 124, 127, 128, 142, 143, 144 File Name ..............................127, 129, 143, 145 Folder Name ..........................................130, 146 Forward .......................................................... 135 Fragment Message Size .................. 77, 127, 143 Fragment Page Size ........................ 79, 124, 143 Frame Type ...................................................... 54 From Address ........... 77, 79, 124, 127, 142, 143 From Name ...........................124, 127, 142, 143 FTP Client ........................................................ 61 FTP Server ....................................................... 61

M
Magazine Sort ................................................. 65 Mail Server Email .......................................................... 172 Internet Fax ................................................ 172 Offramp Gateway ....................................... 172 Overview .................................................... 171

Network Administrators Guide INDEX

203

INDEX
Maintenance Backup .......................................................... 94 Delete Files ................................................... 99 Directory Service ........................................ 100 Export/Clear Log ...............105, 108, 110, 111 Import .................................................104, 107 Notification ................................................. 102 Remove Software ......................................... 93 Restore .......................................................... 97 Upload Software ........................................... 91 Maintenance from TopAccess ......................... 13 Maintenance Functions .................................... 90 Maximum Copies ............................................. 65 Maximum Email / Internet Fax Size ................ 59 Maximum Email Body Print ............................ 87 Maximum reached for Black output .............. 154 Maximum reached for Full Color output ....... 154 MDN Reply ..................................................... 87 Memory Transmission Report ......................... 69 Message Logs ................................................ 147 Monitor Volume .............................................. 68 Multi Transmission Report .............................. 69 Network Configuration AppleTalk .................................................... 19 Internet ......................................................... 20 IPX/SPX ....................................................... 19 Overview ...................................................... 18 TCP/IP .......................................................... 19 Network Path ............................ 74, 75, 129, 145 Network path or queue name .......................... 50 Network Settings ............................................. 52 Notification ............................................102, 118 Number of days to save Private, Proof and Invalid Jobs .................................................................. 81

O
Offramp Gateway ............................................ 41 OffRamp Print ................................................. 60 OffRamp Security ........................................... 60 Onramp Gateway ............................................. 39 Original Mode ................................ 68, 125, 131 Original Mode for Black ................................. 64 Original Mode for Color ................................. 64 Original Size .................................................. 131

N
NetBIOS Name ................................................ 57 NetWare in Bindery Mode ............................. 163 NetWare in NDPS Mode ............................... 166 NetWare in NDS Mode ................................. 165 NetWare Session .............................................. 57 Network AppleTalk ..................................................... 54 DDNS Session .............................................. 56 DNS Session ................................................. 55 FTP Client .................................................... 61 FTP Server .................................................... 61 HTTP Network Service ................................ 58 IPX/SPX ....................................................... 54 LDAP Session .............................................. 55 NetWare Session .......................................... 57 POP3 Network Service ................................. 60 Rendezvous .................................................. 55 SLP Session .................................................. 56 SMB Session ................................................ 56 SMTP Client ................................................. 58 SMTP Server ................................................ 59 SNMP Network Service ............................... 61 TCP/IP .......................................................... 53

P
Panel Setting .................................................. 118 Partial Wait Time ............................................ 87 Password 59, 60, 74, 75, 86, 101, 126, 129, 145 PCL Font Number ........................................... 82 PCL Font Pitch ................................................ 82 PCL Font Point Size ........................................ 82 PCL Form Line ................................................ 82 PCL Line Termination .................................... 82 Picture ............................................................ 118 Polling ........................................................... 126 Polling Report ................................................. 70 POP Before SMTP .......................................... 59 POP3 Network Service .................................... 60 POP3 Server Address ...................................... 60 Port Number ..............................................84, 85 Directory Service Properties ...................... 101 FTP Client .................................................... 61 POP3 Network Service ................................ 60 SMTP Client ................................................ 59 SMTP Server ................................................ 59 Port Number (Command) ......... 74, 75, 129, 145 Port80 Enabled ................................................ 85 Primary DNS Server Address ......................... 56 Primary Port Number ...................................... 58 Primary WINS Server ..................................... 57
Network Administrators Guide INDEX

204

INDEX
Print Password ................................................. 85 Print Queue Scan Rate ..................................... 86 Print Service Email Print .................................................... 86 FTP Print ...................................................... 85 IPP Print ....................................................... 85 LPD Imaging ................................................ 84 NetWare Imaging ......................................... 86 Raw TCP Print ............................................. 84 Print Service Settings ....................................... 83 Print Startup Page ............................................ 82 Print User Name .............................................. 85 Printer Settings ...........................................80, 81 Priority Transmit ............................................ 126 Protocol .....................................74, 75, 129, 145 Public Template Creating ...................................................... 113 Editing ........................................................ 113 Rotate Sort ....................................................... 69 Rotation ......................................................... 131 RTI .................................................................. 69

S
Save as file Local Storage Path ....................................... 72 N/W-Fax Destination ................................... 74 N/W-Fax Folder ........................................... 75 Remote 1 ...................................................... 73 Remote 2 ...................................................... 73 Storage Maintenance .................................... 72 Save as file agent ...................................115, 135 Save as file Setting ................................128, 144 Save as file Settings ......................................... 71 Scan agent ..................................................... 115 Scan Rate ......................................................... 60 Scan Setting ................................................... 130 Search Base ................................................... 101 Search Root ..................................................... 86 Search Timeout ............................................. 101 Secondary DNS Server Address ..................... 56 Secondary Port Number .................................. 58 Secondary WINS Server ................................. 57 Select Agent ..........................................115, 135 SEP ................................................................ 126 Server Discovery ............................................. 86 Server IP Address .......................................... 101 Server Name ............................. 74, 75, 129, 145 Service Name .................................................. 55 Service Phone Number .................................... 50 Session Timer .................................................. 51 Set Limitation of Black ................................. 154 Set Limitation of Full Color .......................... 154 Setup Copier ........................................................... 63 Email ............................................................ 76 Fax ................................................................ 66 General ......................................................... 48 Internet Fax .................................................. 78 Network ........................................................ 52 Print Service ................................................. 83 Printer ........................................................... 80 Save as file ................................................... 71 Version ......................................................... 88

Q
Quality Transmit ............................................ 126

R
Raw jobs - Default Orientation ........................ 81 Raw jobs - Default Output Tray ...................... 82 Raw jobs - Default Paper Size ......................... 81 Raw jobs - Default Paper Type ........................ 81 Raw jobs - Default Stapling ............................. 81 Raw jobs - Duplex Printing ............................. 81 Read Community ............................................. 62 Reception Mode ............................................... 68 Recovery Transmit ........................................... 69 Reduction ......................................................... 69 Registration About .......................................................... 113 Fax Received Forward ............................... 134 Internet Fax Received Forward .................. 134 Public Template .......................................... 113 Registration from TopAccess .......................... 13 Relay Originator .............................................. 70 Remote 1 ................................................129, 145 Remote 2 ................................................129, 145 Remove Software ............................................. 93 Rendezvous ...................................................... 55 Reset All Counter .......................................... 151 Reset Counters ............................................... 152 Resolution ....................................... 68, 125, 131 Restore ............................................................. 97 Retype Password .......................74, 75, 129, 145
Network Administrators Guide INDEX

205

INDEX
Setup Flow AppleTalk Printing ....................................... 29 e-Filing Features ........................................... 44 e-Filing Web Utility ..................................... 44 Email Printing .............................................. 31 Fax Features ................................................. 36 File Downloader ........................................... 44 FTP Printing ................................................. 31 Internet Fax .................................................. 38 IPP Printing .................................................. 25 LPR Printing ................................................. 22 LPR Printing (Macintosh) ............................ 29 Macintosh Printing ....................................... 28 Network-Fax ................................................. 36 Novell Printing ............................................. 27 Offramp Gateway ......................................... 41 Onramp Gateway .......................................... 39 Peer-to-Peer Printing .................................... 24 Printing Features .......................................... 21 Save as file ................................................... 33 Scan to Email ............................................... 34 Scanning Features ........................................ 33 SMB Printing ................................................ 23 TWAIN Driver ............................................. 44 Unix Printing ................................................ 30 Windows Print Server .................................. 26 Windows Printing ......................................... 21 Setup from TopAccess ..................................... 12 Shared Printers ............................................... 161 SID/PWD ....................................................... 126 Sleep/Auto Shut Off ........................................ 50 SLP Session ..................................................... 56 SMB Protocol .................................................. 56 SMB Session .................................................... 56 SMTP Client .................................................... 58 SMTP Server ................................................... 59 SMTP Server Address ..................................... 58 SNMP Network Service .................................. 61 Sorter Mode Priority ........................................ 65 Storage Path ..................................................... 72 Store to e-Filing agent ...........................115, 136 SUB ................................................................ 126 Subject ..................................124, 127, 142, 143 Subnet mask ..................................................... 54 TopAccess in administrator mode ................... 13 TopAccess in the administrator mode .......12, 13 Transmission Type ........................................ 125 Tree .................................................................. 58 TTI ................................................................... 69 Type POP3 Login ............................................ 60

U
Upload Software .............................................. 91 URL ................................................................. 85 Use local folder .....................................128, 144 Use Network Folder Destination ...............73, 75 User Name .............................................101, 118

W
Web General Setting ....................................... 51 WEB Language ............................................... 51 Windows Print Server ................................... 161 Workgroup ...................................................... 57

T
TCP/IP ............................................................. 53 Terminal ID ..................................................... 68 Time Stamp ...................................................... 50
206 Network Administrators Guide INDEX

FC-3511/4511 DP-3520/4520 DP-2320/2820 OME030035B0

MULTIFUNCTIONAL DIGITAL SYSTEMS Network Administrators Guide

1-1, KANDA NISHIKI-CHO, CHIYODA-KU, TOKYO, 101-8442, JAPAN

2003 TOSHIBA TEC CORPORATION All rights reserved

R03072037620-TTEC Ver02 2004-06

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