Beruflich Dokumente
Kultur Dokumente
September 2011
Foreword
Two years ago, water or the lack of it was very much front of mind for residents in almost every major city and region across Australia. Much has changed since then, with devastating floods across large sectors of the eastern seaboard creating an almost complete reversal in popular understanding of water issues in those states, while in Western Australia record dry summers have served, by contrast, to reinforce a drought mindset. Whether in drought or flooding rain, water issues remain top of mind for communities generally, and management of water a top priority. Good policy and good planning is only possible, however, with good knowledge. It was with this in mind that AWA, in conjunction with Deloittes water industry team, undertook the first national AWA / Deloitte State of the Water Sector Survey in August/September 2010. The Survey was designed to assist the policy and planning process by collecting the views of those who understand the sector best: those who work within it or are associated with it in their day-to-day life. These are the people who know if a system is well managed or not, is being maintained properly or is being allowed to run down, is performing to specifications or is at risk, is financially sound or under threat. The Preliminary Report on the Survey, which was released at the first AWA National Water Leadership Summit in November 2010, focussed on collating views at the national level. This report, which is one of seven state and territory-based companion reports to the national findings presented in the Preliminary Report, is focussed on the views of Survey respondents in Western Australia. In total, 117 residents from Western Australia across all levels of seniority, all disciplines and all levels of experience in the sector, responded to the Survey. This is 10% of the total of 1162 responses nationally and is a statistically significant sub-group. We hope that the data collected from Western Australia, presented here side by side with the results of all other jurisdictions for ease of comparison, will be a useful source of information which can be leveraged by all those working in the water sector. The commentary focuses on highlighting those areas where Western Australian responses either align or are at most odds with the responses of all other states/territories. Readers are encouraged to refer to the Preliminary Report for a more complete analysis of the Survey findings overall. A further and final report, to be released in November 2011, will compare individual state or territory results, where significant, to both the national and other state/territory results, as well as providing further insights drawn from a series of interviews with water sector leaders nationally on the Surveys key findings. It is with great pleasure that we make the Western Australian results available.
Contents
Foreword 1. Executive Summary 2. The big issues in the water sector 2010-15 Sustainability Water security Water scarcity and planning Ageing infrastructure Adapting to climate change Skills shortage Water allocation Institutional and governance reform Water pricing Energy usage Water market development Water availability for irrigation Progress against the National Water Initiative Nutrient Recovery 3. Sustainability, climate change and resource management 4. Infrastructure management and maintenance 5. Regulation 6. Institutional reform 7. Funding models andinvestment 8. Water markets and pricing 9. Talent: attraction and retention For more information 1 3
6 10 11 13 18 21 23 26
1.
Executive summary
About this report This report presents the views of Western Australian respondents to the AWA/Deloitte State of the Water Sector Survey conducted in August/September 2010, together with comparison data for respondents in all other Australian states and territories. Similar reports are available for New South Wales, the Australian Capital Territory, Victoria, Tasmania, South Australia and Queensland. 117 Western Australians across all levels of seniority, all disciplines and all levels of experience in the sector, responded to the Survey. This is 10% of the total of 1162 responses nationally and is a subgroup of a size sufficient to produce statistically significant results. For full details of the Survey methodology please refer to the Introduction in the Preliminary Report released in November 2010. Following are some of the findings of key agreement, or of significant variance, between respondents in Western Australia and those in all other jurisdictions. However readers are encouraged to explore the data further as insights beyond those referred to here will doubtless emerge. The reasons underlying the differences in view between Western Australia and all other jurisdictions are not known with certainty. It will be to other researchers to explore these differences through further analysis and questioning. If the data presented here prompt further thinking about what is working well in Western Australia and what might require closer scrutiny, the report will have added value. It should be noted that while this report sorts the Survey data on a state basis, the data can be sorted according to a range of demographic criteria, such as respondents roles within the industry, their length of service or age, the type of organisation they work for and so on. Researchers wishing to undertake further analysis or to test hypotheses that might have been developed to account for the differences that exist between the views of different groups of respondents are invited to contact the National Office of the Australian Water Association to seek access to the raw data from the State of the Water Sector Survey on a select basis. Findings of significance The statements below contrasting the findings from Western Australia with all other jurisdictions reflect differences in opinions that are statistically significant. In terms of the big issues facing the water sector: a larger percentage of Western Australians than respondents across all other jurisdictions rank sustainability as one of three most important issues currently facing the water sector (51% vs. 41%). Western Australians also more commonly rank the issue of water scarcity and planning as one of the three most important issues (49% vs. 31%). Although they rank it just outside the top three, Western Australians are also more likely to nominate the issue of adapting to climate change as one of the most important facing the sector than respondents in all other jurisdictions (38% vs. 29%). Conversely, they also differ significantly in view on the importance of the issue of ageing infrastructure. Only 21% of Western Australians consider the need to address this as one of the top three issues facing the sector compared to 33% of respondents elsewhere When asked to evaluate how well the most important issues facing the sector are being addressed Western Australians are more likely than respondents across all other jurisdictions to think that: Water scarcity is not being handled well (63% vs. 54%) Adapting to climate change is not being handled well (81% vs. 71%) In terms of assessing the most important issues to face the water sector in five years time Western Australians do not change significantly from their current assessment. Five years out Western Australians see water security, adapting to climate change, water scarcity and sustainability continuing to be the most important issues facing the sector, although they give slightly less weight to sustainability and water scarcity than they do currently. 51% of Western Australians consider sustainability as one of the top three issues currently but only 39% rate it as such five years out. Similarly 48% of Western Australians rate water scarcity as one of the top three issues currently but only 37% rate it so looking forward five years. By contrast with respondents in all other jurisdictions, however, a significantly smaller percentage of Western Australians think ageing infrastructure to be one of the top issues looking forward five years (21% vs. 33%) A larger percentage of Western Australians feel that climate change is a significant threat to the sustainable management of water than do respondents in other jurisdictions (67% compared with 48%). Even if the responses of those who see it as a moderate threat are added, Western Australians are more strongly of the view that climate change is a threat to sustainable water management (93% compared with 87% in all other jurisdictions)
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Nonetheless, Western Australians clearly distinguish between the threat of climate change and the effectiveness of the response to the threat. While a greater percentage of Western Australian think that climate change is a significant threat than those in other jurisdictions, Western Australians do not differ significantly from those living elsewhere in their view of how well the issue of climate change is being addressed. Western Australians also agree with their compatriots with regard to how well Australia is planning for its future urban, rural or environmental water needs On the topic of water restrictions 66% of Western Australians think these should be left in place for the foreseeable future, while only 28% think they should be eased in line with increases in available supply. Both these results are significantly different to the views of respondents in other jurisdictions, where only 47% think restrictions should be left in place and 43% believe they should be eased in line with supply A larger percentage of Western Australians than respondents in other jurisdictions think water restrictions also ensure wasteful practices are prohibited (89% compared with 81%). Western Australians are also more likely to think pricing contributes significantly or moderately to efficient water use (77% compared with 68%) On the barriers to the recovery of nutrients from sewage and their beneficial use, a greater percentage of Western Australians than respondents elsewhere think community resistance is one of the three main barriers preventing recovery and usage of nutrients from sewage (46% compared to 33% elsewhere) A smaller percentage of Western Australians than respondents in other jurisdictions think difficulty in coordinating across separate organisations is one of the three main barriers to the implementation of more water sensitive cities (52% compared with 66% elsewhere in Australia) Western Australians are in agreement with the rest of Australia that to meet future water needs the three most important things needed are to recycle more water, utilise stormwater as a source of supply, and to raise the price of water to reflect its scarcity. However in evaluating the relative importance of these, a greater percentage of Western Australians than elsewhere think we should focus on recycling more water (77% vs. 64%) Western Australians have a more positive view of how well urban water infrastructure in their state is being maintained. 71% of Western Australians compared to 60% of those elsewhere think urban water infrastructure in their jurisdiction is being maintained very or quite well
Western Australians also have a more positive view of how rural water infrastructure in their state is being maintained. 36% of Western Australians think rural infrastructure in the state is being maintained very or quite well whereas only 26% of respondents elsewhere think rural infrastructure in their jurisdiction is being maintained well. (Conversely, 42 % of Western Australians think rural water infrastructure is not being maintained well, with the equivalent figure for all other jurisdictions being 46%, although it should be noted this latter difference is not statistically significant) On the topic of regulation there are few differences of significance between the views of Western Australians and respondents elsewhere across the nation. The majority view everywhere is that regulation is effective, whether environmental, economic or price related, quality or health related, or related to the oversight of the corporate performance, although a smaller percentage of Western Australians feel the level of regulation in their state is excessive than do respondents elsewhere (9% vs. 15%) On the topic of institutional reform there are few areas where the views of Western Australians differ significantly from respondents elsewhere in Australia. However, respondents elsewhere are more likely to think one of the three main risks with disaggregation of utilities is that no one will be able to see the big picture (58% compared with only 46% of Western Australians) With respect to funding models and investment Western Australians more commonly think that urban water utilities should be fully or somewhat commercial than do respondents elsewhere (78% compared with 69%). By contrast Western Australians views on how commercial rural utilities should be are in alignment with respondents elsewhere (66% compared with 61%). A greater percentage of Western Australians think government should contribute capital for the construction of water infrastructure through grants with no repayment required than do respondents elsewhere (33% compared with 23%) At the same time a smaller percentage of Western Australians than respondents elsewhere think that the water sector should receive government subsidy payments for development of infrastructure (26% compared with 36%) A greater percentage of Western Australians than those in all other jurisdictions agree or strongly agree that the level of dividend payment made by corporatised water entities to their government owner is about right (30% vs. 20%).
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2.
2.2 Please rank the three issues you think are the most important currently facing the water sector
Sustainability Water security (ensuring reliability and quality of supply) Water scarcity and planning Ageing infrastructure Adapting to climate change Skills shortage Water allocation (to users or the environment) Institutional and governance reform Water pricing Energy usage Water market development Water availability for irrigation Progress against the National water initiative Other Nutrient recovery 0% 10% 20% 30% 40% 50% 60%
3% 2% 3% 5% 5% 5% 5% 7% 4% 3% 3% 2% 4% 3% 3% 2% 3% 7% 7% 3% 6% 5% 7% 6% 8% 3% 9% 15% 9% 4% 8% 7% 8% 3% 8% 8% 10% 11% 8% 9% 7% 11% 12% 9% 13% 9% 10% 17% 18% 18% 21% 22% 10% 9% 11% 14% 9% 18% 12% 14% 12% 20% 11% 11% 7% 7% 16%
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2.3 How well do you think these three issues are being addressed?
Sustainability Water security (ensuring reliability and quality of supply) Water scarcity and planning Ageing infrastructure Adapting a climate change Skills shortage Water allocation (to users or the environment) Institutional and governance reform Water pricing Energy usage Water market development Water availability for irrigation Progress against the National water initiative Other Nutrient recovery
11% 5% 5% 18% 11% 63% 3% 8% 50% 18% 23% 20% 36% 42% 9% 14% 33% 19% 19% 10% 17% 23% 28% 24% 25% 26% 44% 51% 54% 55% 45% 42% 25% 38% 4% 3% 52% 56% 51% 41% 53% 50% 55% 22% 22% 25% 15% 18% 4% 28% 20% 25% 17% 55% 54% 35% 25% 25% 20% 28% 53% 3% 5% 14% 17% 16% 26% 68% 53% 54% 25% 28% 31% 13% 36% 42% 55% 59% 57% 51% 55% 51% 43% 31% 23% 24% 20% 21% 11% 61% 53% 36% 37% 16% 15% 9% 4% 12%
10%
40%
50%
60%
70%
80%
90%
100%
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2.4 Please rank the three issues you think will be the most important in ve years time
Sustainability Adapting a climate change Water security (ensuring reliability and quality of supply) Ageing infrastructure Skills shortage Water scarcity and planning Energy usage Water pricing Water allocation (to users or the environment) Institutional and governance reform Water availability for irrigation Water market development Nutrient recovery Progress against the National water initiative Other (5 years time) 0% 10% 20% 30% 40% 50% 60%
3% 2% 5% 6% 4% 7% 7% 5% 5% 3% 3% 3%
2% 2% 3%
15% 16% 14% 14% 19% 14% 3% 8% 10% 14% 10% 9% 10% 6% 9% 8% 7% 5% 5% 4% 3% 3% 4% 6% 6% 7% 5% 8% 9% 8% 7% 8% 5% 9% 4% 13% 11% 9% 10% 13% 11% 10%
9% 13% 13%
3%
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3.
3.2 How well is the water sector addressing issues related to climate change?
Very well Quite well Not very well Not at all well Dont know 0% WA 10% 8% 7% 6% 10% All other 20% 30% 40% 50% 60% 0% 1% 42% 35% 41% 50%
3.3 How well is Australia planning for its future urban water supplies?
Very well Quite well Not very well Not at all well Dont know 0% WA 3% 3% 10% All other 20% 30% 40% 50% 60% 6% 8% 31% 35% 2% 4% 59% 50%
3.4 How well is Australia planning for its future rural/agricultural water supplies?
Very well Quite well Not very well Not at all well Dont know 0% WA 8% 10% 10% All other 20% 30% 40% 50% 60% 20% 18% 0% 0% 16% 15% 62% 57%
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3.5 How well is Australia planning for its environmental water needs?
Very well Quite well Not very well Not at all well Dont know 0% WA 6% 6% 10% All other 20% 30% 40% 50% 60% 26% 21% 0% 1% 21% 21% 47% 51%
3.6 Water restrictions were introduced in most urban and regional centres during the recent drought. Should water restrictions be...?
Left in place for the foreseeable future Eased in line with increases in available supplies Used only in emergency situations Lifted completely 0% WA 1% 1% 10% All other 20% 30% 40% 50% 60% 5% 10% 28% 43% 66% 47%
3.7 Which of the following statements most closely represents your view?
Water restrictions ensure wasteful practices are prohibited Water restrictions inhibit consumer choice 0% WA 11% 19% 20% All other 40% 60% 80% 100% 89% 81%
3.8 To what extent do you think pricing contributes to efcient water use?
Signicantly Moderately Marginally Not at all Dont know/no opinion 2% 4% 0% 0% 0% WA 10% All other 20% 30% 40% 50% 60% 21% 28% 42% 35% 35% 33%
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3.9 What do you think are the three main barriers to the increased recycling of wastewater?
Community resistance Politics Cost Risk of water quality not being t for purpose Other (please specify) Impact on human health Technical limitations Impact on the environment Dont know 0% 3% 2% 10% 20% 30% 40% 50% 60% 70% 80% 6% 7% 16% 17% 16% 15% 13% 10% 31% 35% 60% 62% 69% 72% 82% 78%
WA
All other
3.10 What do you think are the three main barriers to the recovery of nutrients from sewage and their benecial use?
Cost Lack of demand Competition from other sources of fertiliser Community resistance Dont know Impact on human health Impact on the environment Technical difculties Other (please specify) 0% 8% 11% 8% 11% 10% 10% 10% 20% 30% 40% 50% 60% 70% 80% 15% 16% 18% 13% 33% 38% 42% 46% 42% 45% 66% 64%
WA
All other
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3.11 What do you think are the three main barriers to the implementation of more water sensitive cities?
Difculty in coordination across separate utilities/organisations Lack of leadership Overall cost Lack of means for measuring/ valuing benets or returns gained Lack of real world examples of successful implementation Lack of demand Other (please specify) Dont know 0% 8% 11% 8% 6% 10% 20% 30% 40% 50% 60% 70% 80% 18% 17% 32% 27% 51% 53% 48% 47% 52% 66% 69% 62%
WA
All other
3.12 Population policy is under review in Australia. What do you think are the three most important things that should be done to meet our future water needs?
Recycle more water Utilise storm water as a source of supply Raise the price of water to reect its scarcity Curb demand for water through education Repair infrastructure to reduce water loss Promote water trading so that water goes to the highest and best use Encourage or require the installation of rainwater tanks Subsidise water efcient appliances Other (please specify) Introduce or tighten water restrictions Use innovative techniques to reduce evaporation Access additional water from traditional sources (e.g. dams, groundwater) Reduce the water available for irrigation Dont know Reduce water allocations to the environment 0% 7% 12% 9% 9% 7% 7% 6% 6% 5% 4% 3% 1% 3% 0% 10% 20% 30% 40% 50% 60% 70% 80% 7% 16% 15% 12% 10% 18% 27% 35% 36% 36% 34% 44% 45% 41% 77% 64%
WA
All other
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4.
4.2 How well is rural water infrastructure in your state/region being maintained?
Very well Quite well Not very well Not at all well Dont know 0% WA 10% All other 20% 8% 10% 22% 27% 30% 40% 50% 60% 3% 1% 33% 25% 34% 36%
4.3 Over the next 3-5 years, do you believe capital expenditure (in real terms) in the water will...?
Increase Remain approx. the same Decrease Dont know 0% WA 3% 3% 10% All other 20% 30% 40% 50% 60% 17% 15% 26% 24% 54% 57%
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5.
Regulation
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5.4 How effective is regulatory oversight of corporate performance of the water sector in your state/territory?
Very effective Quite effective Not very effective Not effective at all Dont know 0% WA 10% All other 20% 5% 6% 21% 23% 30% 40% 50% 60% 22% 28% 10% 6% 41% 37%
5.5 Overall, do you feel the level of regulation in the water industry in your state/region is...?
Excessive About right Inadequate Dont know 0% WA 7% 8% 10% All other 20% 30% 40% 50% 60% 26% 23% 9% 15% 57% 55%
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6.
Institutional reform
6.1 There has been a trend toward disaggregation of water utilities along functional lines (e.g. bulkwater supply, distribution, retailing and wastewater treatment). Do you think this trend is...?
Very benecial Quite benecial Not very benecial Not at all benecial Dont know
0% 10%
WA
All other
6.2 What do you think are the three most signicant benets of disaggregation of water utilities along functional lines?
Very few benets, it would be better if utilities remained integrated Improved accountability More efcient operations Simpler management Improved customer services Dont know Improved water security Reduced costs Reduced debt 0% 3% 3% 10% 20% 30% 40% 9% 12% 14% 9% 17% 22% 18% 20% 30% 17% 19% 31% 21% 29%
43% 47%
50%
60%
WA
All other
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6.3 What do you think are the three most signicant risks associated with disaggregation?
No one will be able to see the big picture Reduced planning efciency Increased costs Inefciency Reduced accountability Reductions in customer service Dont know Increased debt Very few risks, disaggregation is the best approach Reduced water security 0% 7% 10% 9% 7% 10% 7% 10% 20% 30% 40% 50% 60% 12% 16% 26% 14% 22% 28% 29% 36% 30% 38% 46% 58% 49% 52%
WA
All other
6.4 There has also been a trend toward amalgamation of smaller water utilities to create larger entities. Do you think this trend is?
Very benecial Quite benecial Not very benecial Not at all benecial Dont know 0% WA 1% 2% 15% 10% 10% All other 20% 30% 40% 50% 60% 10% 11% 14% 24% 60% 52%
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6.5 What do you think are the three most signicant difculties facing smaller (rural/regional) utilities?
Attracting skilled staff Lack of economies of scale Attracting capital Having its voice heard in planning and other decisions Servicing debt Dont know Very few, smaller organisations are sound Other (please specify) 0% 12% 28% 19% 10% 11% 6% 4% 6% 10% 20% 30% 40% 50% 60% 70% 80% 39% 40% 44% 47% 60% 67% 69% 77%
WA
All other
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6.7 What do you think are the three most important objectives for future institutional reform in the rural water sector?
56% 50% 52% 52% 45% 54% 32% 28% 29% 36% 21% 14% 10% 11% 4% 12% 3% 5% 2% 7% 15% 9% 3% 3% 0% 10% 20% 30% 40% 50% 60%
Ensuring the water industry is sustainable Improving water security (i.e. ensuring reliability and quality of supply) Making the best of available water resources/resource sharing Improving industry efciency
Reducing costs
Increasing competition
Reducing debt
Dont know
WA
All other
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6.7 What do you think are the three most important objectives for future institutional reform in the urban water sector?
64% 59% 55% 49% 49% 47% 35% 38% 18% 20% 16% 18% 9% 17% 3% 16% 9% 11% 4% 6% 12% 5% 3% 3% 0% 10% 20% 30% 40% 50% 60%
Ensuring the water industry is sustainable Improving water security (i.e. ensuring reliability and quality of supply) Making the best of available water resources/resource sharing Improving industry efciency
Reducing costs
Increasing competition
Reducing debt
Dont know
WA
All other
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7.
WA
All other
7.2 How commercial should rural water service providers (including irrigation infrastructure operators) be?
Fully commercial Somewhat commercial Non-commercial Other (please specify) Dont know 0% 2% 2% 3% 3% 10% 20% 30% 40% 50% 60% 30% 34% 10% 12% 56% 49%
WA
All other
7.3 To what extent do you agree that competition in the provision of water services provides benets for consumers?
Strongly agree Agree Disagree Strongly disagree Dont know 0% 8% 9% 8% 6% 10% 20% 30% 40% 50% 60% 32% 35% 10% 11% 43% 39%
WA
All other
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7.4 To what extent does private sector investment in water infrastructure produce benets for consumers?
To a signicant extent To a moderate extent To a minor extent Not at all Dont know 0% 7% 12% 9% 8% 10% 20% 30% 40% 50% 60% 31% 31% 12% 14% 41% 36%
WA
All other
7.5 To what extent is public investment to be preferred to private sector investment in water infrastructure?
To a signicant extent To a moderate extent To a minor extent Not at all Dont know 0% WA 2% 6% 8% 6% 10% 20% 30% 40% 50% 60% 15% 13% 30% 38% 45% 37%
All other
7.6 Who should contribute capital for the construction of water infrastructure?
Governments through grants, with no repayment required Governments through loans, with repayment required Water service providers and their customers through water charges Dont know 0% WA 7% 5% 10% All other 20% 30% 40% 50% 60% 33% 23% 28% 36% 32% 36%
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WA
All other
7.9 The level of dividend payment made by corporatised water entities to their government owners is about right
Strongly agree Agree Disagree Strongly disagree Dont know 0% 10% 20% 30% 8% 11% 38% 39% 40% 50% 60% 1% 1% 29% 19% 24% 29%
WA
All other
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8.
8.1 How well does the price of water reect the value derived by...?
Agricultural users Industrial users Commercial users Domestic users 0% 17% 3% 6% 4% 3% 4% 6% 8% 10% 16% 25% 19% 33% 28% 20% 30% 40% 50% 36% 60% 70% 34% 38% 16% 23% 30% 38% 28% 15% 22% 80% 90% 29% 27% 32% 33% 17% 27% 33% 23% 26% 20% 20% 16% 18% 14% 8% 6% 100%
8.2 The rules and mechanisms for water trading vary among the states/ territories. How well do you feel water markets are functioning in your state/territory?
Very well Quite well Not very well Not at all well Dont know 0% 10% 20% 14% 9% 29% 31% 30% 40% 50% 60% 2% 2% 26% 25% 29% 33%
WA
All other
8.3 How well do you believe a fully functioning water market will reduce over-allocation?
Very well Quite well Not very well Not at all well Dont know 0% 10% 10% 7% 9% 10% 20% 30% 40% 50% 60% 25% 23% 2% 8% 55% 50%
WA All other
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8.4 How well do you believe a fully functioning water market will improve the efciency of water use?
Very well Quite well Not very well Not at all well Dont know 0% 4% 5% 6% 6% 10% 20% 30% 40% 50% 60% 14% 17% 10% 15% 66% 57%
WA All other
8.5 What do you think are the three most signicant reforms that could be introduced to improve water trading in your state/territory?
Full metering Better data on water availability Better understanding of groundwater and surface water interactions Greater commitment by governments to the adoption of water accounting Improved transparency in the register of entitlements Better market regulation Better, more immediate data on trades and the price at which the trade occurred Dont know Removal of limits to trade Shorter processing and approval times Other (please specify) 0% 5% 3% 10% 20% 30% 40% 50% 60% 6% 9% 10% 8% 11% 13% 9% 9% 16% 18% 16% 17% 34% 33% 33% 27% 27% 27% 30% 27%
WA All other
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9.
Becoming much more difcult Becoming slightly more difcult Not changing Becoming slightly less difcult Not difcult at all Dont know
WA
All other
9.3 What do you think are the three factors contributing most to current skills shortages?
Competition from other industries for scarce skills Lack of nancial or other incentives to work in water sector Career opportunities within the sector are unclear Pathways into the water sector are unclear Some skills can only be acquired on the job Promotion of water jobs to students is limited Skills needs within the sector are changing and future requirements are uncertain Funding for skills development is limited within the water sector Lack of quality in courses offered Capacity constraints in existing courses and institutions Other (please specify) Dont know 0% 9% 12% 10% 7% 7% 7% 12% 7% 10% 20% 30% 40% 50% 60% 13% 22% 16% 16% 20% 18% 21% 27% 29% 33% 27% 29% 59% 61% 58% 49%
WA
All other
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9.4 Which three factors would most improve staff recruitment and retention within the water sector?
Competitive nancial/other incentives Promotion of the sector, its scope and national importance Promotion of water jobs to graduates/school leavers Career advancement through industry growth More on the job training and development opportunities Clear entry points or pathways into the sector Strong industry leaders Focussed/high quality course offerings Focus on the recruitment and retention of women and other groups under-represented in the sector Other (please specify) Dont know 0% 3% 4% 4% 5% 10% 20% 30% 40% 50% 60% 15% 18% 17% 15% 24% 27% 30% 26% 27% 32% 32% 32% 32% 35% 58% 51% 50% 45%
WA
All other
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9.2 What are the three areas in which you feel skills will be in shortest supply in the future?
Engineering Science/technical Operators Planning, strategy or policy Research and development Sustainability Project management Trades Information technology/innovation Middle management Senior management Education Economics Finance/accounting/internal audit Human resources Business development/sales Legal Communications/marketing Dont know 0% 10% 7% 9% 15% 8% 6% 9% 5% 8% 4% 5% 3% 1% 2% 2% 2% 3% 3% 1% 1% 1% 16% 11% 20% 30% 40% 50% 60% 18% 19% 18% 18% 15% 16% 17% 18% 25% 31% 23% 25% 41% 39% 49% 56%
WA
All other
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Tom Mollenkopf Tel: +61 (0) 2 9436 0055 Tom Mollenkopf is the Chief Executive of the Australian Water Association, a role he commenced in May 2007. The Australian Water Association (AWA) is the leading water sector body in Australia, representing over 10,000 water sector professionals across all disciplines. Formed in 1962, AWA is an independent and not for profit association, providing a voice for water professionals around Australia. Between 2005 and 2007 Tom was Deputy Executive Director of the International Water Association based in London and from 1995 to 2005 he was an executive at South East Water in Melbourne. Toms background is in law, first in private practice and then as corporatecounsel.
Michael Rath Tel: +61 (0) 3 9671 7830 Michael is national leader of Deloittes Energy and Water practices, and lead Partner of the Energy, Infrastructure and Utilities Consulting practice. Michael has over 12 years consulting experience across Australia; New Zealand and Asia where he has served energy, water and infrastructure clients in the areas of business strategy, business re-engineering, technology strategy, integration planning; vendor selection and technology implementation. Michael also has extensive industry and business knowledge having worked for over 18 years in the energy and utility sectors in a variety of line management and executive roles in the areas of asset management, engineering design, and commercial and regulatory management.
Paul Liggins Tel: +61 (0) 3 9671 6648 Paul Liggins is a partner in Deloitte Economics and Victorian leader of Deloittes water industry team. He has over 20 years financial and economic experience in the water sector and has been involved in economic and pricing regulation of the Australian water sector since its inception. Prior to joining Deloitte in 2007, Paul spent nine years with another consulting business and 11 years in a variety of water regulatory and policy roles with the Victorian public service, including roles with the Essential Services Commission (formerly the Office of the Regulator General) and the Department of Sustainability and Environment.
Andrew Speers Tel: +61 (0) 2 9436 0055 Andrew Speers is National Manager, Policy with the Australian Water Association. In this role he is responsible for policy development and advocacy on behalf of the Association and its members. Andrew has 25 years experience in the water and environment fields, having worked for the International Water Association, CSIRO and Sydney Water in senior positions. Andrews particular areas of expertise are in sustainability, governance and the interface between science and policy development.
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www.deloitte.com.au www.awa.com.au
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