GROUP CHARACTERISTICS, ROLE PERCEPTION, & ROLE CONFLICT

NCISLOS ANGELES, S01E05

Show Summary
NCIS: Los Angeles is an American television series that premiered on CBS on September 22, 2009. The series is set in Los Angeles, California, and follows the stories of the members of the Office of Special Projects, an undercover division of the Naval Criminal Investigative Service (NCIS). The program and its characters were introduced in a two-part episode during the sixth season of the television series NCIS on April 28 and May 5, 2009.

Cast of Characters
G. Callen is an NCIS Special Agent in charge of the Office of Special Projects Team stationed in Los Angeles, reporting directly to the OSP Operations Manager Hetty Lange. He was introduced in the series' backdoor pilot, "Legend" from NCIS. He often eats bananas to calm himself. He is known by friends as "G". Callen once served with his good friend Leroy Jethro Gibbs, who now works at the NCIS Headquarters located in the Washington Navy Yard. Callen specializes in deep undercover work. Callen had a troubled past. In the episode "Pushback", it is revealed that Callen had lived in 37 foster homes starting from the age of 5. He sometimes moved every few days, and the longest he ever stayed in one place was for three months at age 14, when he lived with the family of a Russian girl named Alina Rostoff (who he called "little sister"). It is revealed in "Identity" that he is called "G" not because he dislikes his first name, but because he does not actually know what it stands for, as the system never told him. It is later revealed that as an adult, his foster-sister Rostoff was secretly sent to watch Callen and to prevent him from being killed by Russian mobsters. Callen is fluent in Russian due to his former relationship with the Rostoff family. At the end of "Legend", Callen was almost killed in a drive-by shooting. Callen and the team later realized (in the first season episode "Pushback") that his shooting was related to a mission Callen took part in against the Russian Mob, as a DEA agent ten years earlier. At some point prior to joining NCIS Callen was also an agent of the Central Intelligence Agency. During this time he was partnered with Tracy Rosetti whom he later married while undercover using the surname Keller. Following a mission in which it is implied that she placed the success of the operation above both their professional and personal partnerships, the two divorced. In the settlement Tracy received custody of Buddy, their dog.

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In the first season's final episode "Callen, G", Callen tracks down a woman named Amy Taylor (ne Callen) who initially claims to be his older sister, but then admits her real name is actually Hannah Lawson, and that she was friends with the real Amy Callen when they lived in an orphanage together. The real Amy had died at the age of 11, when the two friends snuck out at night to play in the nearby river and Amy had been swept away in an accident. When Hannah returned, she slept in Amy's bed, and the authorities there never realized what had happened. When Amy's body was found a month later, she was buried under Hannah's name as the authorities didn't know any better. Callen later goes to visit his sister's grave, and finds flowers and a recent note left "For my Sweet daughter always in my Heart". Also during the episode, Nate Getz discovers that a list of all of Callen's foster homes and orphanages was written by one person, albeit over a number of years and with different pens and pencils, indicating that someone had been keeping an eye on Callen during that time. The same list showed the various orphanages and foster homes where the real Amy lived until her death, indicating that this person also knew about the switch between Hannah and Amy. Throughout the first season, it is shown that Callen is homeless, staying temporarily with his various NCIS colleagues and sometimes in the Operations Center itself. In the Season 2 premiere, Hetty makes arrangements for Callen to purchase a house of his own - the very same house where he lived with Alina Rostoff as a foster child. In Season 2, Episode 13 "Archangel", Callen states that the first time he'd fired a gun was at the age of 20. In the same episode, we find out that Hetty has beaten him on a race up the NCIS rock wall three times in a row, and Callen refuses to challenge her to a re-match despite goading from Sam Hanna. Nate "Doc" GetzNote: Peter Cambor was credited as a main cast member during Season One, but his character was downgraded to recurring at the start of Season Two. Dr. Nathaniel "Nate" Getz (portrayed by Peter Cambor) is an operational psychologist working with NCIS, stationed in Los Angeles, introduced in the series' backdoor pilot, "Legend" from NCIS. Nate's specialty is psychology, and he holds both a Master's degree and Ph.D. in the field. He observes surveillance tapes and watches/handles interrogations in order to make a psychological profile. He is also responsible for performing periodic psychological evaluations of the NCIS OSP personnel and to provide ongoing monitoring of their mental health. His team often fails to get his humor, for example, in The Only Easy Day when he states: "What has the world come to when drug dealers aren't even safe within the comfort of their own fortified homes?". He also knows how to play banjo and harmonica, and enjoys listening to jazz music. He is afraid of disobeying orders from Hetty Lange. In the episode "Chinatown", Nate expresses his interest in becoming a field agent which is highly discouraged by the team members because of his inept field skills. He asks Hetty if she can think of any operational psychologist who has become a field agent; however, when she shares that the only known such person died on his second week of field work, Nate gets a little iffy about his choice. Despite this, Nate has received training in both fieldcraft and hand-to-hand combat, as demonstrated on several occasions in the episodes "Lockup" and "Harm's Way". Nate and recurring character Rose Shwartz share an unrequited mutual attraction. This has not been explored further as Peter Cambor is no longer a member of the main cast. Cambor's departure as a main cast member coincides with Nate's re-assignment to the Middle East to investigate an Islamic militant group based in Yemen. With the conclusion of that mission in the episode "Harm's Way" it is unknown what Nate's current assignment is. But it is known that he is remaining in the Middle East. Kensi Marie Blye (pronounced /knzi bla/, portrayed by Daniela Ruah) is a Junior Field agent on the NCIS Office of Special Projects Team stationed in Los Angeles,
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introduced in the back-door pilot "Legend" from NCIS. Kensi came from a Marine Corps family and still drives to Camp Pendleton every weekend. At some point her father was stationed at Camp Lejeune during her childhood. She is fluent in Portuguese and Spanish, can read lips and knows Morse code. In the episode "Borderline" she also stated that her father taught her how to "track, shoot, fix an engine, play poker, wire a house; basically anything you teach a son", and that her father was her best friend. In that same scene she reveals that her "father didn't have any sons, just me" implying that she's an only child. It is revealed by Kensi herself in The Only Easy Day that when she was the new girl that she had to climb through air ducts because she was the smallest, and also had to wear bikinis on assignment when needed. She is very talented with undercover work, and Callen and Sam have called her a "natural operator". She collects Gel bracelets and is known to have at least seventy-two. Her favorite movie is Titanic, which she was out seeing with friends the same night her father was murdered (a cold case, her father was found dead and unrecognizable and had to be identified through the use of dental records). It is also revealed in the season 2 episode "Disorder" that she was once engaged to a Marine named Jack, but that their relationship dissolved after his return from Iraq suffering from posttraumatic stress disorder and his subsequent disappearance. On-screen, her first partner was Agent Dom Vail. She was particularly upset when Dom went missing and was seen afterwards washing dishes at his apartment. Kensi has been officially partnered with Marty Deeks since season 2, although their first experience working together was in the season 1 episode "Fame". Although Deeks and Kensi have a somewhat antagonistic relationship at first, she is visibly annoyed when Deeks flirts with other women, or attempts to use her as a wingman. Like Deeks, Kensi has a comic book collection. They have warmed up considerably over time, and she was visibly upset when Deeks was shot in the episode "Personal". Kensi asks Hetty if she can stay with Deeks in the hospital rather than assist in the investigation of his shooting, as she didn't want to risk the next time she saw him, to be after his death (like what happened previously with Dom). Marty Deeks (portrayed by Eric Christian Olsen) is the NCIS / LAPD Liaison Officer. He accepts this position at the end of the episode Hand-to-Hand, in which he cooperated with the team when their investigation overlapped with his undercover operation. However his position as Liaison Officer is not always effective given his lessthan-friendly relationship with other LAPD detectives, getting brushed off on multiple occasions and stating in the episode "Fame": "you know how it is with undercover cops. I've pissed off more than my fair share of shields". At the end of his second appearance Fame, he tells Kensi that he will be going on a long-term undercover assignment and Kensi seemed disappointed by this. In the same episode, it is revealed through conversations between Hetty and Callen that they don't actually need a liaison officer, but that Hetty has been watching Deeks for some time and her true intention is for him to eventually become an NCIS agent. Deeks does not appear to be aware of this. He appears as a series regular during season 2, during which time he reveals that he has never lived more than two miles away from the home where he grew up. He is partnered with Kensi Blye and frequently flirts with her, although he is not above attempting to use her as a wingman to meet other women. Deeks has a comic book collection. When Deeks is shot in "Personal", he's asked to provide a list of possible suspects. He includes a man named Gordon John Brandel as one of them, and it is later revealed that Brandel is his father: a man who frequently abused Deeks as a child until Deeks shot him (non-fatally) when he was 11 years old. Hetty asks Nell to find Brandel,
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and she discovers that he died in an auto accident in 1998 after being released from prison. However this contradicts statements made in the earlier episode "Borderline", when Deeks told Kensi that at Thanksgiving dinner six years earlier, his father had fired a shotgun at him]. When Deeks asks Hetty who he should list as his next of kin, Hetty gives him her name. Deeks is extremely personal about his choice of firearm, preferring the Beretta 92FS over the NCIS standard-issue Sig Sauer P229. As stated in the episode "Bounty" this is because the 92FS' "manual safety saved [his] ass one time during a gun snatch attempt by a junkie". Dominic VailNote: The season 1 episode "Past Lives" was the last to credit Adam Jamal Craig as a main cast member. He was later credited as a guest star in the season 1 episode "Found", also his final appearance on the show. Dominic "Dom" Vail (portrayed by Adam Jamal Craig) was introduced in the episode "Identity" as the team's rookie agent. He is partnered with Kensi Blye. Dom is not a native of Los Angeles. An MIT alumnus, Dom moved to straight to LA after he was recruited by NCIS following graduation. Dom's field of study has not been disclosed, although he has demonstrated on several occasions advanced skills with computers and electronics, and Eric stated that he "makes a pretty good geek for a field agent". As of season 1, both of Dom's parents are still alive. Dom is an uncle, as evidenced by crayon drawings stuck to his refrigerator door. Dom disappeared in the episode "Past Lives" (although his team does not realize this until the following episode "Missing") and is rescued in the episode "Found". It is revealed that he was captured by professional kidnappers hired by Islamic militants and held hostage to facilitate a prisoner exchange. Although the NCIS team eventually finds him, he is shot and killed by a terrorist during the rescue attempt when he shields Sam from oncoming rifle fire. Eric Beale (portrayed by Barrett Foa) is a NCIS technical operator and intelligence analyst stationed in Los Angeles with the OSP. He often takes calls from Director Leon Vance from NCIS Headquarters in Washington, D.C. He is very geeky, and enjoys surfing (twice standing his surfboard too closely to Hetty's car) and internet social networks. He, like Nate, often fails at attempts at humor. Hetty also disapproves of his attire (typically shorts and flip-flops) but tolerates it due to his skills. In the episode "Absolution", he is revealed to be German American, and takes at least partial offense from the team's remarks regarding Germans in the episode. Other than Hetty, he is the only team member shown to wear corrective eye-wear. He is the main connection between agents in the field and OSP headquarters, often manipulating traffic cameras and hacking into networks and satellites in order to gain an advantage for the agents. He is familiar with Abby Sciuto, a main character from the original NCIS, and has grown quite fond of her. He was introduced in the back-door pilot. He is partnered with Nell Jones in Season 2, whom he originally disliked due to her being new, taking over some of his technical duties and at least once whistling the other team members to attention, something he normally does. He seemingly has put that behind them and warmed up to her, and it is implied there are growing feelings between the two. Nell Jones (portrayed by Rene Felice Smith) is Eric's partner as an NCIS analyst. Introduced as a recurring character in the Season 2 episode "Special Delivery", Nell joined the main cast as of episode 2.11 "Disorder". She has a red pixie cut hairstyle and is of small-medium stature (being able to wear a Hetty-sized sweater - just barely - in the episode "Disorder"). In the episode "Harm's Way" she demonstrates at least a functional knowledge of written Arabic when she is called upon to translate the contents of a terrorist laptop.
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Although Nell is a recent college graduate she is frequently shown as very helpful to the others. She and Eric originally had an antagonistic relationship early on due to Nell taking over some of Eric's duties, being new and once getting the others upstairs for briefing, a task Eric normally does. As their working relationship has progressed, they seem to have warmed up to each other and it is implied there are growing feelings between the two. Nell also has a habit of finishing other people's sentences. In "Special Delivery" she reveals that this is because she is a "type A with borderline ADD, and control issues with men [she] admires" (such as Eric). In the episode "Lockup", it is shown that Nell and Nate have met previously, but the nature of their relationship - if any - remains unknown. She also seems to have a good relationship with Hetty, and has been called by her first name or as "Dear" by Hetty occasionally. She seems to be friends or at least on good terms with Kensi who invites her to join the others for drinks in the episode "Absolution". Henrietta "Hetty" Lange (portrayed by Linda Hunt) is the Operations Manager at NCIS in Los Angeles. She was introduced in "Identity", the first episode of NCIS: Los Angeles as a stand-alone series. In spite of her small stature, the other characters find her intimidating, not least of all because of her colorful past; she has had many encounters, liaisons, and relationships with past agents (referenced in Missing) and Hollywood greats such as George Hamilton and Frank Sinatra. She is a fan of Lady Gaga, stating that she "will forever love the Gaga." She is fluent in German. One of the last surviving Cold Warriors, Hetty has unparalleled access to contacts throughout the intelligence and defense communities, which she does not hesitate to exploit when required for the success of a mission or to protect the lives of her agents. Her reputation has taken on an almost legendary aspect; it is such that the mere mention of her name is often enough to strike fear into those who have heard of, but never met her. She has an extensive list of aliases, as evidenced by multiple driver's licenses seen in a locked drawer of her desk, as well as several others hidden in a private safe deposit box. She also subscribes to an older unwritten code of conduct, evidenced by her disgust at the new generation of Russian agents who have "broken all the rules" by killing innocents (Season 2 episode "Deliverance"). Hetty sometimes exhibits a maternal instinct towards her agents. When her agents were in serious danger in the episodes "Ambush" and "Found", she used her considerable political capital and her aforementioned contacts to pull out all the stops in rescuing them (such as convincing SECNAV to authorize a F-22 Raptor fly-over of the militia camp). Like Eric Beale, she is fond of Abby Sciuto, and when the latter visited the OSP operations center, Hetty points out to the other agents Abby's ability to "be functional and stylish at the same time. When Deeks was shot and there was no one to call, Hetty told him to put her down as his next of kin in the future. Hetty is deeply affected by the line-of-duty death of an agent, and has twice resigned (albeit unsuccessfully) from NCIS. The first was in 1999, when a promising young NCIS Agent (Sullivan) she had personally recruited was later killed when attempting to infiltrate a militia group. The second time was following the death of Agent Dominic Vail in the Season One episode "Found". Although she delivers her resignation letter to Director Vance personally, it is later returned to her by Callen, who had picked the Director's pocket to recover the letter. Sam Hanna (portrayed by LL Cool J) is a former U.S. Navy SEAL (retired with the rank of Chief Petty Officer) working as a Senior NCIS agent. He is tough and great friends with G. Callen, and very curious about Callen's past. He speaks and reads the Arabic language, using it to assist the team with translation and conversation when dealing with Arabic intel, and has an encyclopedic knowledge of the Qur'an, although it is not shown what particular religion - if any - he espouses. He still lives by the Navy SEAL
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code of conduct, and has a strong sense of honor. As revealed in the episode "Breach", this sense of honor prompted him to bring a Sudanese orphan named Mowadh Dusa to the USA, having killed Moe's father during a mission in Chad almost a decade earlier. Whereas Callen is a loner by nature due to the circumstances of his childhood, Sam is the consummate team player an attitude gained through his years operating as a SEAL. Sam is an extremely determined individual. It was revealed that Sam's dream as a child was to become a SEAL team operator, and that prior to enlisting in the Navy he didn't even know how to swim. Sam can sometimes become emotionally involved in his cases, as demonstrated by his close relationship with Moe; by his unsanctioned promise to a Navy Commander to rescue his kidnapped daughter (episode "Little Angels") despite that fact that it was officially an FBI case; and his refusal to give up searching for fellow teammate Dominic Vail after the latter's kidnapping. It was revealed that Sam has at least two children, including one daughter. Although none of them live with him, he is highly protective, even going so far as to tail his daughter for a month when she first started riding the school bus. Callen is aware of their existence but does not elaborate when pressed for more information by Kensi and Deeks. i

Episode Recap
A man is riding a jet ski towards a local beach. The patrons of the beach notice that he is not slow down. As the Jet Ski hits the beach, the man is thrown off and lands face down. Several bystanders rush over to him and turn him over, he is not breathing. Preparing to give him CPR, they unhook his life jacket to find him bleeding from the chest with a bullet wound. Sam and Callen are discussing Callen's living issues and Callen states he is thinking about a boat. Dominic asks about what happened to the agent that he replaced and the group nervously answers, that he had allergies & did not like the temperature. Sam asks Nate about his office and he states he is not going to question Hetty about the completion date, as he is clueless as to Hetty. Hetty calls just as he finishes the statement. The team heads into the briefing room for their next case, the man on the Jet Ski was Daniel Su. He defected from North Korea and has been working as an electrical engineer for his own company. He was given funding from DARPA for a new project for the Navy. The team is impressed by the ability of the shooter to hit a moving target. They also realize that the shooter new the routine of Daniel, as he rented the Jet Ski at the same time every week. Hetty finds Nate reading a comic book and questions him about his reading material. He notes that it is a graphic novel and she tells him that she is clueless about such things. She asks Nate how Dominic is doing and he states that Dominic is anxious to prove himself. She inquires if he knows that the three agents before him did not "pass muster" and Nate states he does not. Hetty tells him that it is best he not find out. Sam and Callen head over to Daniel's home/office to see if they can find any leads. The home has been searched and they find a woman's dead body on the floor. They discover that the woman was Sally Morris, Daniel's business partner. Back at their offices, Eric has found footage from the Marina and they can pinpoint the exact time Daniel was shot. Nate notes that the life vest acted as a pressure bandage and slowed the bleeding. They again are impressed by the shot and realize that the shooter must be a professional. Director Vance enters the room stating that they believe they know the shooter, Lee Wuan Kai. He explains that she is a dangerous assassin and he believes that she is killing off anyone who knows about what Daniel was working on.
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He notes that Daniel had a brother, Jimmy Su, who married an American Woman, Aimee. He tells the team that they refused to go into protection, but he ordered a team to sit on the house. Callen and Sam head to the marina, continuing the earlier discussion of Callen's living plans. Sam suggests and RV, but Callen does not like the idea of a trailer, he is still interested in a boat. Sam asks him if he knows how to sail a boat and Callen states he does not. Director Vance is not pleased that it will take so long to get an assessment of the crime scene from Daniel's house. He has Eric contact Abby Sciuto, from the Washington NCIS staff. He asks her to take a look at the pictures and get back to him as soon as possible. Eric sends the information to Abby. Vance heads into Hetty's office asking her how she is settling in. She tells him that it is fine; she just moves everything form one place to another. She stated that she would have made him Xiao Hong Pao tea had she known he was coming. He states that he would have brought her the Emilio Pucci Scarf, which Hetty notes that he was been promising her for many years. As he looks around the office, he notices a photo of Hetty and Olivier). She explains that they were on the set of Inchon. Vance realizes she is making a reference to the case and asks her, "Is there anything you don't know"? Hetty responds, "Oh, many things, I'm sure". They discuss this case. Vance explains that he has had several run ins with this assassin beginning in 1984. As Vance leaves, Sam notes that Vance must have lost those run ins. A meeting has been arranged with a representative of DARPA and Sam & Callen are sent to meet with Frank Davis. He states that the information Daniel was working on died with him and no one else knew about his research. Sam tells Callen that he believes that Callen has issues with bureaucrat, just a Vance calls them. They tell Vance what Frank said and that they don't believe him. Callen tells Vance that what Sam said and Vance points out that he is a bureaucrat. Callen quickly covers by stating that he does not have issues with him directly. Sam and Callen head over to Daniel brother's home, in time to see Jimmy Su walking out of his home, screaming at his wife. As they head toward the house Sam sees a reflection, realizing it is from a scope he yells and they run to grab Jimmy. They seek cover behind a parked car, as the shooter escapes. At the safe house, Callen, Sam, Kensi and Nate discuss the events with Jimmy and Aimee. He states that he knows nothing about his brother's work. They explain that he may need to relocate which includes changing their names. Jimmy states he is not interested in relocating. Eric was able to track down the car that the assassin rented and finds out she is going by the name, Kim Andrews. He then is able to find her hotel reservation. Vance heads over to the hotel and calls Callen and Sam to meet him there. After Callen and Sam leave, Kensi notices that the couple are starting to fight. She begins reading their lips and finds out Jimmy knows a lot more about his brother's work. At the hotel, Vance gets there first and heads upstairs. Callen calls him as they reach the hotel and Vance tells them to stay in the lobby. He lets himself into the room and finds it is empty. As he is looking around, he receives a call on the room phone; it is Kai. Vance dials Callen on his cell and puts the cell up to the room phone. Callen has Sam call Eric and they begin tracking Kai. Kai tells Vance that she did not kill Sally Morris. Kai is still in the hotel; Eric leads Callen & Sam to her location. Kai is gone, leaving her phone behind. When Kensi shares that Jimmy knew a lot more about the business, the team suspects that maybe Jimmy killed Sally. They come up with a plan to trick Jimmy into confessing, only they need someone he has not met, Dominic. Hetty briefs Dominic and gives him the uniform of a LAPD officer, with a microphone and camera buttons on the
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pockets. She tells him she expects the uniform to be return in good condition, with no bloodstains. Dominic contacts Jimmy pretending to one of the LA police officers that responded to a complaint at the murder scene. He convinces Jimmy to meet him and states that Sally was barely alive when he got there. She whispered a secret to him and for the right price, he will share it with Jimmy. While they are talking, Kai is taking aim, as Sam and Callen watch is a parked car. Eric realizes Kai is there and alerts the team and Dominic grabs Jimmy and pulls him down as Kai starts shooting. They take cover as Sam and Callen locate her position at the top of a parking garage. When Sam reaches the location she was shooting form, she is gone. He sees the car racing out of the garage and chases after it. At several points, Sam is able to get several shots off and hits the car. As the car exits the garage, it slams into another vehicle. The team runs up to it, opens the driver's door and finds the seat empty, covered in blood. Back at headquarters, Eric and Vance receive a call from Abby, she has finished analyzing the photos. She states that there was a handprint of the lamp, which was the murder weapon, but it was too smudged to get a fingerprint match. She then states that there was something odd about the handprint; there is a gap in the left hand second fingerprint. They realize that it is a set of rings and deduce that the killer must be Aimee Su. When they question her, she admits that she was there and that Sally was really mad about being deceived. Daniel was not the brother with the technology, it was Jimmy, Daniel wanted the recognition and Jimmy didn't. Sally threatened to contact the officials and stated she would have Jimmy deported. Nate and Vance have arrived to assist in the search of the garage. They find no evidence of Kai, but based on the blood loss, if Kai does not get medical treatment for her wound, she will be dead. Vance leaves and Nate notes that this won't end Vance's obsession with this woman. Dominic realizes he lost one of the buttons off the uniform and it was the camera button, Hetty's camera button. Everyone starts looking for the missing button.ii

Discussion Questions
1. 2. 3. 4. Which of the six of the characteristics of groups does the OSP exhibit? What specific role(s) does each member have? Does anyone have multiple roles? Are there issues of role perception? Does role conflict arise? If so, what kind is it and for which roles and individuals does it occur?

Solutions
Write to starling@qatar.cmu.edu for to obtain a copy of the solution to this case.
i ii

http://en.wikipedia.org/wiki/List_of_NCIS:_Los_Angeles_characters#Main_characters http://www.tv.com/ncis-los-angeles/killshot/episode/1298163/recap.html?tag=episode_recap;recap

Starling D. Hunter III 2012 | starling@qatar.cmu.edu| Carnegie Mellon University in Qatar | http://qatar.cmu.edu