Corporate Learning Division

Course Catalog for 2008

Focus Areas
ITServiceManag gement Informatio onSecurityManag gement BusinessContinuityManag gement CMMI&SoftwareProcessImprov vement ProjectManag gement equirementsEngin neering SoftwareRe QualityManag gement Con nfigurationManag gement Softw wareAnalysisandDesign Communicati ion&Managemen ntSkills

Corporate Learning Division Catalog for 2008

Our Clients
Delegatesfromfollowingorganizationshavebenefitedfromourvariousprograms.
ABNAmroBank A.F.Fergusons&Co. AghaKhanUniversityHospital Aglix(Pvt.)Limited AirWeaponComplex(NESCOM) AlchemyAssociates(Pvt.)Limited AlgorithmConsulting AppXS(Pvt.)Limited ArifHabibInvestmentManagementLimited ArwenTechTechnologies(Pvt.)Limited AtlasGroupofCompanies AvanzaSolutions(Pvt.)Limited Aza(Pvt.)Limited BahriaUniversity BalochistanUniversity BankAlfalahLimited BankAlHabibLimited BocicorPakistanLimited BPPakistan BristolMyersSquibbPakistan BritishTelecomPakistan CatcoInternationalLimited CentralDepositoryCompanyPakistan ChevronPakistanLimited ColgatePalmolivePakistanLimited ComputerResearchPvt.Limited Connect2Web(Pvt.)Limited CrescentCommercialBankLimited CTTCPvt.Limited CyberInternetServices Datacheck(Pvt.)Limited DirectSolutions DWPTechnologiesPvt.Limited eDevTechnologies EFUGeneralInsuranceLimited EnglishBiscuitsManufactures EngroChemicals(Pvt.)Limited ENIPakistanLimited Etilize(Pvt.)Limited FeditecEnterprises(Pvt.)Limited FreightSystemsCompanyLimited GeneralLightingCo.,KingdomofSaudiArabia GenesisSolutions GEOIMCTVNetwork GhulamFaruqueGroup GlaxoSmithKlinePakistan HabibBankLimited HiltonPharma(Pvt.)Limited IBMPakistan IdealSolutions(Pvt.)Limited ISR(Pvt.)Limited InternationalSystemsTechnology ITIMAssociates(Pvt.)Limited JSABAMCO KalSoft(Pvt.)Limited KhushhaliBank KohinoorTextileLimited KPMGTaseerHadi&Co. LumenSoftTechnologiesPvt.Limited MaritimeTechnologyComplex(NESCOM) MatrixSystem(Pvt.)Limited MCBBank MeezanBankLimited MentorGraphics MillenniumSoftware MillenniumSystemsConsultingLimited MNSSecurities(Pvt.)Ltd. NIBBankLimited NinaIndustriesLimited NCRPakistan OMVPakistan OrixBankLimited OrixLeasingPakistanLimited PakArabRefineryLimited PakistanMNPDatabaseLimited PakistanPetroleumLimited PakistanPTALimited PalmchipPakistan(Pvt.)Limited PakistanSoftwareExportBoard(PSEB)Limited PfizerLaboratoriesLimited PibasPakistan PMU,P&DDepartment,Govt.ofPunjab PostAmazers PremierSoftware(Pvt.)Limited PrisLogix(Pvt.)Limited ProgressiveSystems(Pvt.)Ltd. RankabSystemPvt.Limited RiphahInternationalUniversity RochePakistanLimited SaudiPanGulf,KingdomofSaudiArabia ScanInfoTech SecurityandExchangeCommissionofPakistan SENSYSInc. ShahnawazIT Si3SystemInnovations(Pvt.)Limited SidatHyder SoftechCorporation SoftechWorldwide SoftronicSystems StateBankofPakistan SupernovaSolutions Sunsoft(Pvt.)Limited SystemsLimited TapalTeaPvt.Limited TCS(Pvt.)Limited TelecardLimited TheBankofPunjab ThreeSixtyDegrees(Pvt.)Limited TitleDevelopmentsPvt.Limited TreesSoftware(Pvt.)Limited UnileverPakistanLimited UnionBankLimited UnitedBankLimited UniversityofKarachi WebTechnologies(Pvt.)Limited yEvolve(Pvt.)Limited andthelistisgrowingfast!
20042008,BusinessBeam(Pvt.)Limited

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Corporate Learning Division Catalog for 2008

About Business Beam (Pvt.) Limited

CorporateLearningDivision
Professionalswithindepthknowledgeoftechnologyandhighcompetencefor managingprojectsandresources,developingrightstrategiesandimproving organizationalcapabilitiesarethemostcrucialandprimaryneedofinformation drivenorganizations. BusinessBeam'sCorporateLearningDivisionisuniquelypositionedtoprepare organizationsandindividualswiththesestrategicandtacticalresponsibilitiesand challenges.Ourcoachesandtrainershelporganizationsandprofessionals expandtheirpurviewtobusinessandindustrywithoutabandoningcoreIT responsibilities.

Introduction
Foundedwiththevisionofprovidingvaluedriven,highqualityservices, BusinessBeam(Pvt.)LimitedisPakistansleadingorganizationoffering appraisal,advisoryandtrainingservicesinvariousdomainsincludingSoftware ProcessImprovement,QualityManagement,ITServiceManagement,Business ContinuityandInformationSecurityManagement.

AdvisoryandAppraisalDivision
BusinessBeam(Pvt.)Limitedfacilitatesenterprisewidedeploymentofprocess improvement,qualitymanagement,informationsecurityandbusiness continuityinitiativestoknowledgedrivenorganizationsusingvariousmodels/ techniques.Weoffer: CMMIConsultancyandAppraisalServices, MSFforCMMIProcessImprovementImplementation, ISO20000InformationTechnologyServiceManagementSystem (ITSMS)Consultancy, ISO27001InformationSecurityManagementSystem(ISMS) Consultancy, BS25999BusinessContinuityManagementSystem(BCMS) Consultancy, ISO9001QualityManagementSystem(QMS)Consultancy, VenderNeutralBusinessProcessReengineering(BPR)Deployment, SixSigmaDeployment,and COPCImplementation.

OpenEnrollmentPrograms
OurOpenEnrollmentProgramsareauniquelearningexperience,structuredto provokethoughtsdifferentlyanddevelopnewperspectivesandcapabilities. Eachprogramgivesparticipantstheopportunitytointeractwithmentors, expertsandadistinguishedpeergroup.Thisprovidesanidealintellectual frameworkforpersonaldevelopmentandgrowth.

ClientSpecificPrograms
Forprogressiveorganizations,aClientSpecificProgramisaboutcreatingnew mindsetsthatwillleadtooverallimprovedperformancenotonlyofindividuals butoftheentireorganization.Itisastrategictoolthatalignsyourexecutives withyourorganizationandhelpstoachievegoalsthathaveadirectimpacton themainworkforce.Weoffer:

BusinessBeam(Pvt.)LimitedisSoftwareEngineeringInstitute(SEI),Carnegie MellonUniversity,USA,partnerforCMMI.ThecompanyisalsoITSMF(IT ServiceManagementForum)member.WearealsoPakistanSoftwareExport Boards(PSEB)recognizedandapprovedfirmforCMMIandCOPC implementation. ( ) d l k f d ( )

Aregularopenenrolmentprogramwithstandardteachingmaterialto beconductedonlyforyourorganization.

Atailoredopenenrolmentprogramwheretheexistingstandard teachingmaterialistailoredtoincorporateyourspecifictrainingneeds.

Anewprogramdesignedspecificallyforyourorganizationby developingnewteachingmaterialaccordingtoyourtraining requirements.

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Corporate Learning Division Catalog for 2008

Delegates Experiences
"Thiscourse[ITILFoundation]willbeveryhelpfulformetoimplementITIL frameworkpracticesinmyorganizationforeffectiveandefficientITprocesses." JointDirector,Security&ExchangeCommissionofPakistan "Ididnotlearninthe18yearsofmyITexperience,whichIlearnwithintwodays ofthecourse[ProjectManagementforSoftwareDevelopment]."ResidentVice President,FaysalBankLimited "Itwasawonderfulexperienceformetoattendthiscourse[ISO27001 InformationSecurityManagementSystem(ISMS)forImplementers].Igaineda lotofknowledgeandinformationandwillapplyinmyorganizationandcurrent workingenvironment."VicePresidentIT,ArifHabibInvestmentsLimited "Atthestartofthesession[ProjectManagementforSoftwareDevelopment]I wasaskedtolistdown3issuesthatIfaceinprojectmanagement.Attheendof thisworkshopnotonlydidmyissueswereaddressed,butIgottoknowaboutso manyvariousissuesthatImightencounterlaterinmycareer,andhopefullynow Idbebetterequippedforit."ProjectManager,AdvancedResearchProjects& Technologies "Thissession[FoundationsforBusinessContinuityManagement]helpedalotin gettingclarityonwhatneedstobedonetomakeourcontingencyand emergencyresponseplansconvertedintoBusinessContinuityPlans."Area LogisticsManager,ChevronPakistanLimited "IhaveattendedaboutelevencoursesbutIfoundthiscourse[ITILFoundation] excellentandthewayoftutorwasalsoexcellent."AssistantVicePresident, UnitedBankLimited "Itwasaveryproductivesession[BestPracticesinSoftwareQualityAssurance] onthewhole.Theinstructortriedtodelivereventhemostcomplexissuesina comprehensivemanner.IthascertainlyaddedvaluetomyknowledgeaboutSQA practices."ProjectManager,ComputerResearch(Pvt.)Limited "Itwasexcellentlydesignedcourse[ISO27001InformationSecurityManagement SystemforImplementers]andveryhelpfulincapacitybuilding,plusgaveusvery goodideaofhowtoimplementISMSinourorganization."ManagerOperations, Aglix(Pvt.)Limited "Thiscourse[ISO27001InformationSecurityManagementSystemCertified Implementer]wasverywellformulatedandwouldhelpusdeviceaclearroad map.Alltheambiguitieshavebeenclearedbyinstructorandpracticeexercises wereanexcellentwaytohelpusunderstandhowtoimplementISMSinany environmentasmanyasactualissueswerebroughtupduringtheexercises." ProfessionalServicesConsultant,NCRCorporationPakistan "Excellentcourse[ManagingSoftwareProjectswithMetrics].Iwoulddefinitely lookforwardformoreindustryrelatedcourselikethisone.Thecontentand exerciseswerewelltrimmedandclear."ProjectManager,360training "Sincetheinstructorknewverywellaboutthecourse/subject[Business ContinuityManagement]thereforetheinfo/knowledgeIgatheredwas fantastic."HSEAdvisor,BPPakistanE&P,Inc. "Thiscourse[CertifiedSoftwareQualityPractitioner]isveryhelpfulin understandingtheoverallsoftwaredevelopmentandprojectmanagement practicesandtechniques.Itprovidesverygoodunderstandingthatqualityisnot allabouttestingandreportingbugsbutitisimportantpartofSDLC.Itwillalso helpusinCSQEexampreparation."SQALead,ProgressiveSystems(Pvt.)Ltd. "Veryinformativesession[ManagingSoftwareProjectswithMetrics]tosupport inCMMIlevel4."Sr.SQAEngineer,KalSoftPvt.Limited "Course[ISO27001InformationSecurityManagementSystemforImplementers] conductedwithpracticalapproachandfilledmanygapsofplanning& execution."HeadofInformationServices,TapalTeaPvt.Limited "Extremelyusefultrainingcourse[ITILFoundation]andverywellinstructedby theteacher.Thediscussionswerethoroughandhecoveredeverythinginthe subjectmatter."DCTCoordinator,BritishPetroleum "Iwasexpectingthissession[BestPracticesinSoftwareConfiguration Management]asanaddontomyknowledgebutafterattendingit,Imustsay thatthissessionaddedamuchvaluetomyknowledgeandtheinstructorwas verycompetitive."SeniorSCMEngineer,SENSYS(Pvt.)Limited Pleasevisitourwebsitewww.businessbeam.com formorecomments!
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Corporate Learning Division Catalog for 2008

Five Reasons to Select Business Beam as Your Learning Partner

1. GainPracticalKnowledgewithRealWorldSolutions
Ourdetailed,fastpacedandjobfocusedcoursesaredesignednotonlytohelpyouacquirethepracticalskillstoblendintoyourregularwork activitiesbutalsotoimproviseinthem.Ourinstructorsareseasonedpractitionerswhoteachyoupracticalskillsandtechniquesthattheyhave appliedwithprovenresultsoveryearsofpractice.Youandyourorganizationcanreapthebenefitsofdecadesofexpertise,deliveredthroughan intensiveinteractiveclassroomexperience.

2. LearnfromQualifiedandExperiencedInstructors
Ourinstructorsofferrichandindepthindustryexperiencealongwithinternationalrecognitionsandcertifications.Theseincludeauthorized trainersbySEItodelivercoursesonCMMI.TheyarealsoISO9001LeadAuditors,ISO27001LeadAuditors&CertifiedImplementers,ITIL FoundationCertified,ISO20000Consultants,SixSigmaBlackBelts,ASQCertifiedSoftwareQualityEngineer(CSQE),PMIscertifiedProject ManagementProfessional(PMP),andCOPCregisteredcoordinators.

3. BenefitfromInternationallyRecognizedPrograms
BusinessBeamhasthehonorofintroducinginternationallyrecognizedtrainingprogramsinPakistan.WeofferEXIN(ExaminationInstitute,The Netherlands)accreditedtrainingcoursesinITservicemanagement,BCIs(BusinessContinuityInstitute,UK)endorsedtrainingcoursesinbusiness continuitymanagement,PMIs(ProjectManagementInstitute,USA)recognizedcoursesinprojectmanagement,andSEIs(SoftwareEngineering Institute,CarnegieMellonUniversity,USA)authorizedtrainingcoursesinCMMI.

4. EnjoyOutstandingLearningExperience
BusinessBeamscoursesaredevelopedthrougharigorousprocessthatensureseverycourseispracticalandrelevant.Eachcourseisanoptimal blendoftheoreticalconcepts,practicalexamples,casestudies,andhandsongroupandindividualexercises.Coursesaredesignedtoensure quicklearningingreaterdepth,andretainmoreinformation.

5. ReceivetheBenefitofExcellenceinTraining
Withinthreeyearsofitsexistence,BusinessBeamhastrainedmorethan2000professionalsfrommorethan125premierorganizations.Wehave redefinedtheconceptofExcellenceinexecutivetraining.Weregularlyreceiveveryhighremarksfromourdelegates,andnotasingledelegate haseverratedourtrainingbelowexpectations.Thisallowsustogiveyouanunparalleledunderstandingoftheknowledge,techniquesandskills requiredtomanagesuccessfullyintoday'stechnologyintensiveenvironments.

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Corporate Learning Division Catalog for 2008

List of Offered Courses & Workshops

ITServiceManagement
Page7 ITILv3Foundation ITILv2v3FoundationBridgingCourse ITILv2Foundation DevelopingEffectiveServiceLevel Agreements ISO20000ITServiceManagementSystem (ITSMS)Foundation ConductingInternalAuditforISO20000 ITSMS

CMMIandSoftwareProcess Improvement Page10

IntroductiontoCMMIv1.2(SEIAuthorized) DosandDontsforEffectiveCMMI Implementation TransitionfromISO9001toCMMIMaturity Level2 EffectiveSoftwareProcessImprovement CMMISCAMPIAppraisalTeamMember

QualityManagement

Page13 CertifiedSoftwareQualityPractitioner EffectiveSoftwareQualityAssurance&Testing AssuringSoftwareQualitywithMetrics SoftwareInspectionsandPeerReviews ISO9001QualityManagementSystem(QMS) forImplementers ConductingInternalQualityAuditforISO9001 QMS

InformationSecurity

Page8 ISO27001InformationSecurityManagement System(ISMS)forImplementers ISO27001ISMSFoundation ConductingInternalAuditforISO27001ISMS ManagingInformationSecurityRiskswith OCTAVEandCRAMM MeasuringEffectivenessofISMS Implementation

ProjectManagement

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PMPPreparationWorkshop ProjectManagementforSoftware Development ManagingSoftwareProjectswithMetrics EffectiveSoftwareProjectScheduleandCost Management EffectiveSoftwareProjectRiskManagement EffectiveSoftwareEffortsandSizeEstimation

SoftwareConfiguration Management

Page14 EffectiveSoftwareConfigurationManagement

SoftwareAnalysis,Designand Development Page14

ObjectOrientedAnalysis&DesignUsingUML DesignPatternsinDepth WritingEffectiveCode

BusinessContinuity

Page9 BS25999BusinessContinuityManagement System(BCMS)forImplementers BusinessContinuityManagementFoundation ConductingInternalAuditforBS25999BCMS BusinessContinuityIncidentManagement ConductingEffectiveBusinessImpact Analysis ManagingandExecutingEffectiveBusiness ContinuityExercises

SoftwareRequirements Engineering

Page12 EffectiveSoftwareRequirementsEngineering SoftwareRequirementsEngineering Essentials ManagingSoftwareRequirementsintheReal World ExploringUserRequirementswithUseCases WritingHighQualityRequirements

Communication&Management Skills Page15

NegotiationSkillsforWinWinResults DeliveringWinningPresentations EffectiveVerbalCommunicationsforSuccess HowtobecomeaSuccessfulInstructor ManagingTimeandCommitmentsEffectively TurningConflictsintoAdvantage ManagingandMotivatingTeamsfor SuccessfulResults

Pleasevisitourwebsitewww.businessbeam.com,forupdatedcatalogandopenenrollmentcourseschedule. Allcoursescanbearrangedatyoursitealso.Pleasecontacttraining@businessbeam.comforfurtherdetails.
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IT Service Management
DevelopingEffectiveServiceLevelAgreements
Duration:1day ServiceLevelAgreement(SLA)isthemostimportantdocumentsigned betweenITserviceproviderandITcustomer.Itnotonlyidentifiestheuser needsandrequirements,italsodocumentstheassurancefromITservice providerforprovidingagreedlevelofservicestotheusers. Thiscourseisdesignedfortechnicalandbusinessmanagers.Itexplainshow todevelop,writeandimplementaneffectiveServiceLevelAgreementthat definesanddocumentstheexpectationsofboththecustomerandservice provider.

ITILv3Foundation
Duration:3days ITIL(InformationTechnologyInfrastructureLibrary)isthemostwidely acceptedapproachandconsideredthedefactostandardformanaginga businessfocused,costeffectiveITinfrastructure.Organizationsaroundthe worldareusingthisbestpracticeframeworktoimproveefficiencyand communicationinITservices.ITILprovidesacohesivesetofgoodandbest practices,drawnfromthepublicandprivatesectorsinternationally. ThiscourseintroducestheconceptsofITServiceManagementbasedon version3ofITIL.ItdescribestheITServiceManagementLifecycle.Italso providesasetofspecializedorganizationalcapabilitiesforprovidingvalue tocustomersintheformofservices.

ITILv2v3FoundationBridgingCourse
Duration:1day Thiscourseisintendedforthosewhocurrentlyholdaprev3Foundation CertificateinITServiceManagementandwhoarewellversedinITILs terminologyandprocesses. ThecoursealsopreparesyoufortheexaminationleadingtotheFoundation CertificateinITServiceManagement.Thiscertificationistheprerequisite fortheIntermediateandAdvancedlevelsofITILcertification.

ISO20000ITServiceManagementSystem(ITSMS) Foundation
Duration:1day ISO20000(formerlyBS15000)isanInternationalStandardforInformation TechnologyServiceManagementSystem(ITSMS).Thestandardintroduces aservicecultureandprovidesthemethodologiestodeliverservicesthat meetdefinedbusinessrequirementsandprioritiesinamanageableway. Theobjectiveofthiscourseistoprovidedelegateswiththefoundation levelunderstandingofISO20000ITServiceManagementstandardandthe stepsrequiredtoimplementanITServiceManagementsystem.

ITILv2Foundation
Duration:2days ITILv2Foundationcourseisstillavailable.Theversion2ofITIListhemost successfulversionreleasedbyOGCin1999.Ithasbeenupgradedtoversion 3inMay2007. TheITILv2Foundationisa2daycourse.ItintroducestheconceptsofITIL v2totheparticipantsandhelpstheminpreparingfortheITILv2 certificationexamination.

ConductingInternalAuditforISO20000ITSMS
Duration:2days Internalauditisthemandatorycomponentfororganizationspreparingfor ISO20000ITSMScertification.Thiscoursepreparesinternalauditorsfor auditingthemanagementsystem.Detailedauditingtechniques,developing andimplementingauditchecklists,andauditreportingaretaughtinthe session.

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Information Security Management

ISO27001InformationSecurityManagement System(ISMS)forImplementers
Duration:3days ISO27001:2005(formerlyBS77992:2002)isawellrecognizedinternational industrystandardforbenchmarkingInformationSecurityManagement Systems(ISMS)withinanorganization. Thiscourseisaimedatpeoplewhohavetakenresponsibilityforthe implementationofInformationSecurityManagementwithintheir organization.Thecoursehasbeendesignedtoprovideparticipantswiththe necessaryskillstoimplementISMSthatimplementscontrolsspecifiedin ISO17799andmeetsthecertificationrequirementsofISO27001.

ManagingInformationSecurityRiskswithOCTAVE andCRAMM
Duration:2days RiskManagementisthemostimportantandcorestepforimplementing ISO27001basedinformationsecuritymanagementsystem.Various methodologiesareusedformanagingriskseffectively.Thiscourse introducestwomostcomprehensiveandwidelyusedmethodologies OCTAVEandCRAMMtotheparticipants. CRAMMprovidesastagedanddisciplinedapproachembracingboth technical(eg.IThardwareandsoftware),andnontechnical(e.g.physical andhuman)aspectsofinformationsecurity.ItisdevelopedbyOGCUK. OCTAVEisariskbasedstrategicassessmentandplanningtechniquefor security.OCTAVEisselfdirected,meaningthatpeoplefromanorganization assumeresponsibilityforsettingtheorganizationssecuritystrategy.Itis developedbytheSoftwareEngineeringInstitute(SEI).

ISO27001InformationSecurityManagement System(ISMS)Foundation
Duration:1day Theobjectiveofthistrainingcourseistodevelopbetterunderstandingof ISMSbasedonISO27001andthebenefitsitsimplementationcanbringto anorganization. Thecoursealsocoversissuessuchashighlightingtheimportanceof informationsecurity,theoverallstructureofthestandard,andahighlevel roadmaptowardsaneffectiveISMSimplementation.

MeasuringEffectivenessofISMSImplementation
Duration:1day IdentifyingandassessingtheeffectivenessofISMSimplementationisan importantissueforallorganizationswhichhaveinvestedinimplementing ISMS. Thiscourseidentifieskeyimplementationareas,variousmeasuresand metrics,andtheirimplementationdetails.Italsointroducesthe measurementtheoryaswellasimplementationtipstomeasureand improveISMScontrolsacrosstheorganization.

ConductingInternalAuditforISO27001ISMS
Duration:2days Internalauditisthemandatorycomponentfororganizationspreparingfor ISO27001ISMScertification.Thiscoursepreparesinternalauditorsfor auditingthemanagementsystem.Detailedauditingtechniques,developing andimplementingauditchecklists,andauditreportingaretaughtinthe session.
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Business Continuity Management

ManagingBusinessContinuityIncidents
Duration:1day BusinessContinuityIncidentsaretheeventswhichdisrupttheoperationsof anorganizationandthreatenitsexistence.Itishighlynecessaryfor organizationstolearnfromtheseincidentsandimprovetheirBusiness ContinuityManagementSystem.Thiscourseisdesignedforsuch organizations.Participantswilllearnhowtoidentifyandreactagainst businesscontinuityincidents.Theywillalsounderstandwhenandhowto invokeBusinessContinuityPlan.

BS25999BusinessContinuityManagementSystem (BCMS)forImplementers
Duration:3days Theneedforbusinesscontinuityiswellestablishedandtherearemany statisticsandexamplesoforganizationsfailingtoaddressbusiness continuityfailingtosurviveeventhemostsimpleofincidents.Business continuitymanagementis,simplyput,goodbusinessmanagement.BS 25999isarecentlyreleasedBritishstandard.Itprovidesabasisfor understanding,developing,implementingandmaintainingBusiness ContinuityManagementSystem(BCMS)withinanorganization. ThiscourseisdesignedforBusinessContinuityandBS25999implementers. Itwillprovidethecompleteroadmapandstrategiesforeffective implementationofBS25999BCMSinyourorganization.

ConductingEffectiveBusinessImpactAnalysis (BIA)
Duration:1day BusinessImpactAnalysis(BIA)isconsideredasthebackbonefor implementingBusinessContinuityManagementSystematanorganization. However,itisalsothetoughestpartoftheoverallBusinessContinuity implementationinitiative. Thisadvancedlevelcourseisdemonstratesplanningandconducting effectiveBIAacrosstheorganization.Itwillalsodiscussthetechnicalaswell asculturalaspectsofBIAindetail.

BusinessContinuityManagementFoundation
Duration:1day ThistrainingcourseprovidesahighleveloverviewoftheBusiness ContinuityManagement.Itisdesignedtobuildawarenessnecessaryto plan,design,implementandmaintainorganizationwidebusinesscontinuity plan.Thecourseisbasedontheinternationallyacceptedbestpractices definedbytheBS25999standardandGoodPracticeGuidelines(GPG version2007)byTheBusinessContinuityInstitute.

ConductingInternalAuditforBS25999BCMS
Duration:2days Internalauditisthemandatorycomponentfororganizationspreparingfor BS25999BCMScertification.Thiscoursepreparesinternalauditorsfor auditingthemanagementsystem.Detailedauditingtechniques,developing andimplementingauditchecklists,andauditreportingaretaughtinthe session.

ManagingandExecutingEffectiveBusiness ContinuityExercises
Duration:1day Exercisesareoneofthemostimportantyetdifficultcomponentsof BusinessContinuityManagementSystem.Itissaidthateventhebest developedBusinessContinuityPlan(BCP)isnotgoodenoughwithout effectiveexercisesandtests.Thisadvancedlevelsessionisdesignedfor BusinessContinuitymanagersandcoordinators.Theprimaryobjectiveof thissessionisthehelptheparticipantsindesigning,planning,executingand concludingeffectivebusinesscontinuityexercises.

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CMMI & Software Process Improvement

IntroductiontoCMMIv1.2(SEIAuthorized)
Duration:3days ThisthreedaySEIAuthorizedtrainingcourseintroducessystemsand softwareengineeringmanagersandpractitioners,appraisalteammembers, andengineeringprocessgroup(e.g.,SEPG,EPG)memberstoCMMI fundamentalconcepts. CMMImodelsaretoolsthathelporganizationsimprovetheirabilityto developandmaintainqualityproductsandservices.CMMImodelsarean integrationofbestpracticesfromprovendisciplinespecificprocess improvementmodels.

EffectiveSoftwareProcessImprovement
Duration:2days SoftwareProcessImprovementaimsforcontinualprocessimprovementat asoftwareorganization. Thiscourseintroducesmembersofaprocessgroup(e.g.,PG,EPG,SEPG), thoseleadingandfacilitatingprocessimprovementactivities,andthose preparingtoadoptCMMImodeltoguideprocessimprovementintheir organizationtoaseriesofeffectivepracticesforprocessimprovement.It providesabriefoverviewoftheIDEALmodelanditsphases,then introducestheProcessChangeMethodology(PCM).

DosandDontsforEffectiveCMMI Implementation
Duration:1day Thiscourseisdesignedtoprovideeffectiveinsightstosoftware organizationswhichareplanningtoimplementCMMI.Thissessionislead byexperiencedCMMIadvisorswhosharepracticalinsights,tipsandbest practicesforCMMIbasedprocessimprovement.

CMMISCAMPIAppraisalTeamMember(ATM)
Duration:2days CMMISCAMPIAppraisalisconductedtoappraiseanorganizationagainst preidentifiedcapabilityofmaturitylevels.Theappraisalteamconsistsofat leastfourmembersincludingtheLeadAppraiser.Therestofthemembers mustbetrainingonSCAMPIAppraisaltechniques. Thiscourseisdesignedforappraisalteammembers.CMMISCAMPILead Appraiserconductsthiscourse.SCAMPImethodandappraisaltipsare discussedinthissession.

TransitionfromISO9001toCMMIMaturity Level2
Duration:2days Thiscourseisextremelybeneficialforsoftwareorganizationswhichare alreadyatISO9001:2000,andareplanningforCMMIMaturityLevel2. Thecourseeffectivelycomparesandcontraststhetwostandardsfrom softwaredevelopmentorganizationsperspective.Italsohighlights positivesandnegativesofbothstandards,aswellastipsforeffective CMMIMaturityLevel2implementation.

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Project Management
EffectiveSoftwareProjectScheduleandCost Management
Duration:2day Scheduleandcostoverrunarefewofthemostcommonissuesinthe managementofsoftwareprojects. Thiscourseisdesignedfrombudgetandscheduleplanning,andmonitoring &controlperspectives.Participantswilllearnhowtoplaneffectivebudget andschedule,controlandtrackexpensesandtasks,andmanagecostas wellastimelinesoftheproject.

PMPPreparationWorkshop
Duration:5days MoreandmoreorganizationsareturningtotheProjectManagement Institute's(PMI)GuidetotheProjectManagementBodyofKnowledge (PMBOKGuide,ThirdEdition)andProjectManagementProfessional (PMP)Certificationasthesourceandevidenceofcompetency. Thiscourseisspecificallydesignedtohelpexperienced,knowledgeable projectmanagersandteamleadersmasterthePMBOKGuidecontentand passthePMPcertificationexam.

ProjectManagementforSoftwareDevelopment
Duration:3days NootherindustryhassuchadegreeoffailureinitsprojectsastheSoftware industry.Atpresent,theindustryisverymuchbasedonindividualskills, andassuch,resultsareoftenunpredictable. Thisworkshopwillgiveparticipantsapracticalintroductiontothesoftware projectsplanningcomponents,lifecycles,sizeandeffortsestimation,and varioustechniquestomonitorandcontrolyoursoftwareprojects.

EffectiveSoftwareProjectRiskManagement
Duration:1day Allprojectsinvolverisk.Toquantifyandmanagerisks,theprojectmanager needstothoroughlyanalyzeriskbeforeandduringaproject. Inthiscourse,strategiestoidentifyandmeasuretherisksinsoftware projectwillbediscussed.Youlearntoquantifyrisksandcreateeffectiverisk responsestrategiestodeliverprojectsthatmeetstakeholderexpectations.

ManagingSoftwareProjectswithMetrics
Duration:3days Thiscoursedemonstratessoftwareprojectmanagersandpractitionersthe useofmeasurementasthefoundationformakinginformedproject decisions.Participantslearntousemeasurementandmetricstoplan, manage,andcontrolsoftwareprojects. Thecoursefocusesontheuseofmeasurestomonitorperformanceand supportdecisions.Italsocoverstheprogressiveuseofmeasuresinproduct andprocessimprovement.

EffectiveSoftwareEffortsandSizeEstimation
Duration:1day Softwareestimationisoneofthemostdifficultareasoftheoveralllifecycle. Thisskillisgenerallyconsideredasabackart. Thiscourseintendstosignificantlyimproveaccuracyandspeedwhenit comestoestimatingsize,effort,resources,durationandcostearlyina softwareproject'slife,inorganizationswherelittleornohistoryofprevious projectsexists.Italsointroducestwoprovenestimationmethodologies, WidebandDelphiandFunctionPointforsizeandeffortsestimation.

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Software Requirements Engineering

EffectiveSoftwareRequirementsEngineering
Duration:3day Requirementsarethefoundationforallthesoftwareworkthatfollows. Arrivingatasharedvisionoftheproducttobedevelopedisoneofthe greatestchallengesfacingthesoftwareprojectteam,andcustomer involvementisamongthemostcriticalfactorsinsoftwarequality. Theobjectiveofthisworkshopistogiveparticipantsatoolkitofpractices, reinforcedwithexercises,andgroupdiscussionsthattheycanbegin applyingtoimprovethequalityoftherequirementsengineeringand requirementsmanagementprocessesintheirorganization. Thiscoursedescribesdozensoftestedmethodsthatcanhelpany organizationimprovethewayitelicits,analyzes,documents,verifies,and managessoftwarerequirements.Characteristicsofexcellentrequirements statementsandrequirementsspecificationsarepresentedandusedto evaluatesomesamplefunctionalrequirements.

ManagingRequirementsintheRealWorld
Duration:2days Successfulprojectsbeginbydevelopingclearbusinessanduser requirements,andtakingsignoff.Therearelotsofobstaclesandcultural issueswhicharenecessarytounderstandbeforestartingthisprocess. Thiscourseprovidestheskillstoextractwellformed,testable,verifiable requirementsfrombusinessandusers.Participantswilllearnhowto enhancetheirrequirementsdevelopmentprocessesanddevelopindividual skillsforgettingtherightinformationfromyourstakeholders.

ExploringUserRequirementswithUseCases
Duration:1day Usecasesareaneffectiveandwidelyusedtechniqueforelicitingsoftware requirements.Thiscoursepresentstheusecaseapproachtorequirements elicitationinapracticalandstraightforwardfashion. Participantswilllearnhowtoleadandparticipateinausecaseelicitation workshop,writeusecasedescriptionsatvariouslevelsofdetail,reviewuse cases,andapplyusecasestodevelopthefunctionalrequirementsfora softwaresystem.

SoftwareRequirementsEngineeringEssentials
Duration:1day Requirementsformthefoundationforallthesoftwareworkthatfollows. Highqualityrequirementsareessentialtoavoidtheunpleasantsurprises sometimesexperiencedwhensoftwareisdelivered. Thistrainingcoursewillintroducekeyconceptsofsoftwarerequirements engineering.Itwillalsointroduceparticipantstothestrategyofdeveloping andmanagingrequirementsforsuccessfulresults.

WritingHighQualityRequirements
Duration:1day Thiscoursewillhelppeoplewhoperformtherequirementsanalystor documenterrolebecomemoreproficientatspecifyingclear,unambiguous requirements. Thiscoursedoesnotaddresstheentirerequirementsengineeringprocess; ratheritfocusesonrequirementsspecificationspartonly.Participantswill learnwhatconstituteshighqualityrequirementsofvarioustypesandhow towritethem.

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Quality Management
CertifiedSoftwareQualityPractitioner
Duration:5days ThiscourseisbasedontheBodyofKnowledgeprovidedbytheAmerican SocietyforQuality(ASQ)foritscertificationexamination,CertifiedSoftware QualityEngineer(CSQE).ASQdefinesaCertifiedSoftwareQualityEngineer asaprofessionalwhohascomprehensiveunderstandingofsoftwarequality developmentandimplementation;hasathoroughunderstandingof softwareinspection,testing,verification,andvalidation;andcanimplement softwaredevelopmentandmaintenanceprocessesandmethods.This coursewillprovidethoroughknowledgeinallareasmentionedinASQBOK, andhelptheparticipantsinachievingCSQEstatus,themostprestigious softwarequalitycertificationinternationally.

SoftwareInspectionsandPeerReviews
Duration:1day Effectivepeerreviewsofalltypesofsoftwareworkproductsareessentialif softwaredevelopmentorganizationsaretoreducetheircostofproducing software.Formalinspectionsofrequirementsspecifications,designs, sourcecode,andotherworkproductsareaprovenmeansforfindingerrors andimprovingthequalityofsoftwareproducts. Inthiscourse,participantswilllearnhowtoeffectivelyapplybothformal inspectionsandlessformalreviewstosoftwareproducts.Theinspection processandroleswillbedescribed.

EffectiveSoftwareQualityAssurance&Testing
Duration:2days QualityAssuranceandTestingisanintegralcomponentofsoftware engineering.Effectivequalityassurancenotonlyminimizesproductdefects, italsoensurestheorganizationlearnsfrommistakes,resultinginto improvedresults. Theobjectiveofthisworkshopistoprovidetheskillsandinsightsyouneed todefine,designandimplementapracticalsoftwarequalityassuranceand testingfunctioninyourorganization.Useofbestpracticesincludingtesting, inspections,propermeasurementsandmetrics,andreportingqualitywill alsobediscussed.

ISO9001QualityManagementSystem(QMS)for Implementers
Duration:2days ISO9001QualityManagementSystem(QMS)isthemostrenownedand implementedmanagementsystemacrosstheworld. ThisimplementerlevelcourseonISO9001givesthoroughandindepth implementationdetailstotheparticipants.Itwillintroducethe implementationlifecycleaswellastheprocessdocumentationstandards.

ConductingInternalQualityAuditforISO9001QMS
Duration:2days InternalQualityAudit(IQA)isthemandatorycomponentfororganizations preparingforISO9001QMScertification.Thiscoursepreparesinternal qualityauditorsforauditingthemanagementsystem.Detailedauditing techniques,developingandimplementingauditchecklists,andaudit reportingarediscussedinthesession.

AssuringSoftwareQualitywithMetrics
Duration:2days Thiscourseaimstoequipyouwiththepracticalknowledgeand internationallyacceptedbestpracticesinsoftwarequalityassuranceusing measurements,indicatorsandmetrics.Youwilllearnhowtodefine,design andimplementapracticalandresultorientedmeasurementsystemfor yourorganizationwiththefocusonSoftwareQualityAssuranceand Testing.Thecoursewillalsocovermeasurementsrequirementsfrom CMMIperspective.

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Configuration Management, Analysis & Design

EffectiveSoftwareConfigurationManagement
Duration:2days SoftwareConfigurationManagement(SCM)isaprocessforfacilitatingand controllingchangestosoftwareproductswithinanorganizationandis criticaltoproducingandensuringtheintegrityofthoseproducts.The implementationofproperSCMprocesseshelpstomaintainan organization'scompetitiveedge. Theobjectiveofthiscourseistoprovideknowledgeandskillsonadvance practicesinsoftwareconfigurationmanagement.Itwillcovernewresearch areasofSCMlikemultidisciplinedconfigurationmanagement,multisites CMandCMformultipleproducts(productfamilies).

ObjectOrientedAnalysisandDesignUsingUML
Duration:3days Thistrainingcourseprovidesaprogramminglanguageindependent overviewofobjectorientedanalysisanddesignusingtheUML.Special attentionisgiventorelatingOOAandOODconceptstorealworld software.Nopriorknowledgeofobjectorienteddevelopmentisrequired.

DesignPatternsinDepth
Duration:2day Designpatternsarepowerful,predefinedsolutionstocommonsoftware designproblems.Patternsprovideamorepowerfulformofreusethan codereusebecausetheyaretransportableacrossdifferentlanguagesand softwarearchitectures.Thistrainingsessionintroducesdesignpatterns, showshowspecificdesignpatternscanimproveyourdesigns,andshows howtousedesignpatternstoimproveyourwholedesignprocess.

WritingEffectiveCode
Duration:1day Inthisonetrainingsession,participantswilllearnproventipsand techniquesthatshortendevelopmenttime,reduceerrors,makedebugging easier,andproducecodethatiseasiertounderstandandrevise.Theywill gainanindepthunderstandingofthekeyprinciplesunderlyingthesetips andtechniques.Participantswillalsoseehowtheseprinciplesandpractices applythroughcodingexamplesinJava,C++,andVisualBasic.

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Communication & Management Skills

ManagingTimeandCommitmentsEffectively
Duration:2days Intodaysfastpacedworldthereisastrongdemandforindividualswho canperformtothebestoftheirabilitiesandusetimeefficiently.Time managementismorethansimplymakingtasklists.Inthiscourse, participantswilllearnhowtostartjourneytowardsbettertime managementandincreasedtheproductivity.Itcovershowtorecognize highpriorityprojects,setSMARTgoals,managetimeandstress,use timelinetasktracking,usedailytodolists,andorganizeyourdailytasks.

NegotiationSkillsforWinWinResults
Duration:2days Manyinteractionsinaprofessionalenvironmentinvolveaseriesof negotiationswhoseoutcomemeansthedifferencebetweensuccessand failure.Inthiscourse,Participantswillacquireknowledgetodevelop sophisticatednegotiatingskillscrucialtoachievingdesiredresultsand buildingstrongrelationships.Participantswillalsolearnhowtofacilitate decisionsthatachievewin/winoutcomes.

DeliveringWinningPresentations
Duration:1day Presentationsareabouttransferringknowledgetotheaudience.This course,participantswilllearnwhatstepstotaketoreduceyourfearof speaking,remaincalm,andappearrelaxed.Inaddition,participantswill learnhowtousevoiceandnonverbalcommunicationtoimprovethe deliveryofpresentation.

TurningConflictsintoAdvantage
Duration:1day Effectiveconflictresolutionisessentialtomaintainastableandproductive workforce.Inthistrainingsession,participantswillexplorehowto accommodate,avoid,compromise,compete,andcollaborate, encompassingalltheeffectivewaysofdealingwithconflict.Theywillget toolsandtechniquestodissectsituations,usingConflictSituationAnalysis andProblemSolvingTechniquestoresolveconflicts.

EffectiveVerbalCommunicationsforSuccess
Duration:1day Theartofeffectiveverbalcommunicationdoesnotdependongetting noticedwiththeuseofimpressivewords.Rather,itisreflectedinyour abilitytogetapointacrossasconcisely,politelyandclearlyaspossible.In thiscourse,participantswilllearntocommunicatewithclarity,brevityand impact.Theywilllearnasetoftechniquestoassemblethoughtsand communicatethemeffectively.

ManagingandMotivatingTeamsforSuccessful Results
Duration:1day Teammanagementskillsareessentialtoaproductiveandsuccessfulwork environment.Awellmanagedteamcompletesmoreworkinlesstime raisingproductivity.Thistranslatesintolesswastedtimeandmoney,and higherprofits.Also,awellmanagedteamproduceshigherqualitywork throughorganizationandcreativitytoincreasedcustomersatisfactionand ultimatelybenefitingcompanysbottomline. Buildingandmanagingthewinningteamrequiresmorethanjusthiringa bunchoftalentedpeople.Inthiscourse,participantswilllearnthe characteristicsofanefficientteam.Participantswillalsogainknowledgeof howtobuildandmanageahighperformance,valuableandwinningteam tomaximizeresults.

HowtoBecomeaSuccessfulInstructor
Duration:5days Itisprovedthatsuccessfulsubjectmatterexpertsareonlythosewhocan transmittheirexpertiseeffectively.Thiscourseprovidesanoverviewof theoriesandtechniquesoftrainingdelivery.Itwillenableparticipantsto designandpresentclear,activetrainingsessionsonanysubject.Thiscourse willproveitselftobeinvaluabletoanyprofessionalwhoneedstofinetune hisorhertrainingdeliveryskills.

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BusinessBeam(Pvt.)Limited

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