Basis of syllabus compilation for OM Strategies: An overview of evolution of Operation Management since industrial revolution reveals that this

field remained in background and mostly with technical personnel for obvious reasons. As for strategic business decisions were concerned, they were mostly around marketing and / or finance functions only. Of late it was discovered that to beat competition, Operations management can be used as weapon. Hence strategic decision body now includes the operation personnel also. The duration of the course is around 30 hours and the syllabus has to be broadly divided into 5 units. Keeping all this in view, the following syllabus is recommended. Unit 1 takes a look strategic operations management and introduces various concept and terminology associated with this field. Unit 2 Different types of processes, strategic importance and their impact on output Unit 3 capacity management, supply management and inventory management are interconnected and hence are kept in the same unit. Unit 4 deals with quality and innovation, an important tool to beat competition, have been kept together Unit 5 deals the most important resource Human resource. It deals with strategic importance and current trends in human resource development.

Unit 1: Overview of Strategic Operations Management Understanding strategy, Strategy mission, The vital role of strategy, Understanding manufacturing strategy, Service operations strategy, Strategic resonance, Competitive Dimensions, Core Competence Unit 2 Process Strategy The financial factor in process technology, Layout, Process choice, Matrices used in service operations, The strategic importance of process choice, The impact of process choice Mass customization, Flexible manufacturing, Agile production Unit 3 Capacity Strategy -Supply Strategy -Inventory Strategy Capacity defined and measured, inputs and outputs of capacity, capacity challenge, capacity in services, strategies for managing capacity, scheduling methods, strategic supply & focused operations, structuring supply base, setting up supply strategy, sourcing strategy, supplier relationship management, ABC analysis, MRP, MRP II, ERP, JIT Unit 4 Quality Management Strategy - Strategic importance of innovation Understanding concepts of quality, strategic quality, a new approach to quality, ISO 9000, Benchmarking, Quality circles, continuous improvement Concepts of innovation, Innovation as a process, innovation & operations management, Types of innovation, the innovation process, managing innovation, knowledge management, Unit 5 H R Strategy Different stages in HR management, Current good practices in H R M, People as strategic resources, Stretching learning & development