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UNIVERSITY TECNOLOGY MALAYSIA FACULTY OF CIVIL ENGINNERING

SESSION 2010 /2011

Business Plan
SHD3412 ENTREPRENEURSHIP

Group members 1. LIM WOOI KEONG 2. WONG CHEE YIK 3. LAU JIA JIAN 4. TAN CHING HUAI
AA090065 AA090190 AA090060 AA090175

Lecturer: MD.MOHAR BIN MOHAMAD

CONTENT

1. INTRODUCTION

1-13

2. PURPOSE

13

3. COMPANY BACKGROUND

13-14

4. OWNER AND PARTNER BACKGROUND

15

5. ADMINISTRATIVE PLAN

16-18

6. MARKETING PLAN

19-20

7. OPERATING PLAN

21-23

8. FINANCIAL AND CASH FLOW SCHEME

23-26

Package Forwarding Service Plan

1.0 Introduction

Name of the Company : Os Package Forwarding Service Sdn. Bhd. Business Registration Nature of the Business: : Owner

Online shopping The background of our business started with the idea of online shopping. According to Malaysia eCommerce Domain, www.lot.my, there are more and more people have started to buy online. There are various products which can be bought online here in Malaysia, apparels, electronic products and even branded goods. Data below shows the trend of buying online among Malaysian.

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Package Forwarding Service Plan

In addition, PayPal which is an international online payment service has officially opened their Global Operation Centre (GOC) here and is proudly officiated by our Deputy International Trade and Industry Minister, Dato Mukhriz Mahathir. The launching of PayPal GOC in Malaysia marks Malaysia spot on the global e-commerce map. With this online shopping has been proven to be trending in Malaysia.

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Package Forwarding Service Plan

Buying Power of Malaysians On the other hand, we found that Malaysians buying power has greatly increased over the years. In 2004, Malaysias total population stood at 25.5 million with a population density of 78 persons per square kilometer. The nations capital, Kuala Lumpur, has a population of around 1.5 million and a much higher density of 6,173 persons per sq km.

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Package Forwarding Service Plan

The average age of the Malaysian population is young at 25.8 years old and average life expectancy stands at over 70 years.

Although East Malaysia makes up 60% of Malaysias landmass, it only accounts for 20% of the countrys population, with a total of 5.1 million inhabitants in 2004. Over the past 11 years, Malaysias population has been growing at a steady rate of 2.1% per annum. The country is experiencing an increase in rural to urban migration.

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Package Forwarding Service Plan

Malaysia is classified as an upper-middle income country and considered as one of the most developed of the developing countries. The proportion of middle-income household, defined as those earning between RM1, 200 and RM3, 499 per month, has increased from 47.7% in 1999 to 47.9% in 2002. Mean monthly gross income per household increased from RM2, 472 in 1999 to RM3, 011 in 2002, denoting an average monthly income growth of 6.8% per annum. Malaysia has continued to experience steady progress in the standard of living and, with it, its purchasing power (per capita income exceeds RM14, 600 or USD3, 840). On average, households living in urban areas spent 1.5 times more than households living in rural areas. Average consumer spending stands at RM1, 943 per month in the urban areas and RM1, 270 per month in the rural areas. The buoyant growth of private consumption registering 11.1% year-on-year in 2004, underpinned by improved consumer confidence reflects growing incomes of consumers. The propensity to consume is likely to be further enhanced by firm commodities prices, higher export profits, low interest rates and a stable job market. At the same time, rural incomes are likely to be higher due to the large multiplier impact induced by higher commodity process. As for consumer savings, according to ACNielsen, Malaysia is among the top-three countries in Asia Pacific for consumers with the highest penchant to save money. In Malaysia, the top-two priorities for the usage of spare cash are for savings or deposits (58%) and paying off credit card debts or loans (45%).

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Malaysians spend a high percentage of their household income on food, groceries and personal care items, ranking third out of the ten major economies in the AsiaPacific region (excluding Japan). According to ACNielsen, Malaysians on average spent RM505 per month on food and groceries, with just under half of that on fresh food like meat, fruits and vegetables.

Malaysias consumer lifestyle has been evolving and changing due, in part, to rising affluence and education levels. High-profile international retailers and the global
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Package Forwarding Service Plan

mass media have also played a hand in shaping consumer-buying behavior. Malaysians are becoming more affluent, sophisticated and cosmopolitan. They have moved on from the simple need for sustenance to key leisure themes like health, beauty, lifestyle and fitness. Malaysians also have an open demand for foreign brands> it is easy to find products marketed by Procter & Gamble, Unilever and Nestle on the retail scene. Preference is not only limited to consumer goods, but also to durable goods, such as electrical and electronics aside from motor vehicles. Since the emergence of foreign-owned hypermarkets, Malaysians who live in urban areas have become accustomed to shopping for groceries at hypermarkets and supermarkets. Meanwhile rural people continue to purchase from traditional grocers, convenience stores and mini-marts. As far as eating out is concerned, Malaysia is one of the few countries in the world where a family can afford to eat out almost every day of the week. Depending on budget, the choice can range from posh hotels and chic sidewalk cafes to fast-food joints and hawker stalls. The variety of international and local cuisines available in almost all major commercial centers has influenced consumers desires, tastes and preferences. Malaysians also have a strong shopping fetish, especially during the weekends and on public holidays. However, the consumers comes in three categories: those whose purchasing power is high enough to go on periodic shopping sprees, people who shop for necessities, and bargain hunters. High and middle income household spend most of their money at hypermarkets, followed by supermarkets and traditional grocery stores. The high income group has household income of more than RM3, 500 per month. Malaysian consumers are becoming more knowledgeable and discerning, and are not easily influenced by advertisements and promotions. They are price-conscious, but at the same time desire brand quality. With the growing affluence and changing lifestyle, consumers are becoming more demanding; not only of the quality of goods but also the services they receive. According to ACNielsen, strong brands influenced almost 90% of consumers purchase decisions. Strong brands were also found to retain at least 75% of their customers loyalty.

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Package Forwarding Service Plan

As we mentioned in data shown above, Malaysian started to desire brand quality. Fossils, Marc Jacobs, Coach, Hermes, Kate Spade, Gucci and even Louis Vuitton are all famous boutiques and are branded apparels in overseas. However, shops are limited in Malaysia and are only concentrated in the capital in Malaysia, Kuala Lumpur. In addition, latest season of the fashion is often not available in Malaysia. Therefore Kuala Lumpur is not also the optimum place to shop for those premium goods. With technology advancing, consumers can shop online at those online stores.

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Package Forwarding Service Plan

However, shopping online is only available for citizen in United States of America and European Country. In conclusion, our business is to provide shipment back to Malaysia after consumers have purchased goods through foreign country online store, which shipment from those online stores only limited in United States and European Regional. There are some online shopping websites from China which is unable to provide shipment to Malaysia and we are here now as a solution to them.

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Package Forwarding Service Plan

Industry Profile
The courier industry has long held an important place in global commerce and been involved in pivotal moment globally, such as United States of Americas westward migration and the gold rush. History brought us way back to 1852 when Wells-Fargo was founded and rapidly became the preeminent package delivery company. Not long from that, the Pony Express of America was established to move packages more quickly than the traditional method, which followed the stagecoach routes at that time. In Americas history, the success of efficient deliveries on the Pony Express route has been credited with keeping California in the Union during the Civil War. It also illustrated the demand for timely deliveries across the nation, a concept that continued to evolve with the railroads, automobiles and interstate highways and that has emerged into todays courier industry. Courier businesses are small businesses and have a long history of positive influence in their communities. Firms typically employ about 25 individuals, who receive good salaries and benefits, and utilize up to three times that many independent owneroperator drivers annually. There are more than seven thousand small businesses that make up the multi-billion dollar same-day courier according to a research done by a America-based company. Couriers pick up and deliver important business documents or packages that need to be sent or received quickly either locally, regionally, or nationally. Couriers also deliver items that the customer is unwilling to entrust to other means of delivery because they are either time-sensitive or require specialized individual handling, such as medical supplies, blood, machine parts, and even organs for transplant. The business model for the courier industry is particularly dependent on independent contractors, which are used in addition to its dedicated employee resources. To meet the customers demand, courier service with competent, ambitious, and responsible individuals on an as needed basis to service their community every day. These independent owner-operators pick up and deliver letter, important business documents or packages that need to be sent or received quickly within a local area. Couriers and messengers also deliver items that the customer is unwilling to entrust to other means of delivery due to its sensitive and fragile nature, such as medical supplies, blood, machine parts, and even organs for transplant. Because these items are transported according to the customers own timetable and often times these shipments are time sensitive, the owner-operator business model allows courier companies to staff each day of work appropriately. The value of the industry is high as same-day expedited delivery service is vital to the economy and just-in-time nature of the world. People nowadays want to receive the goods or packages in no time. This makes the industry valuable. We have also now
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become dependent on last minute delivery and supply. There are very few industry segments that can wait until tomorrow for vital parts and supplies. There are various of businesses which will use the courier service, certain industry critically depend on couriers for expedited same-day or less than 24 hours delivery on a daily basis. Biomedical labs and analysis centers use couriers to retrieve and deliver samples for testing and evaluation. The manufacturing industry relies on couriers to distribute parts to keep their plants operating smoothly. Financial institutions must transfer multiple documents everyday between branches and processing centers. Law firms must deliver confidential documents on very strict deadlines and use courier to ensure rapid delivery. Pharmaceutical distributors utilize courier to transport medications to hospitals and nursing home daily. There are just a few examples of primary customer market, each courier company, dependent on their expertise and regional needs, has a unique customer market profile. In our case, it is customer-based service which allow customer to buy online from other country but having a problem bringing the goods back to their home country. However, same day delivery is crucial for time-sensitive materials, such as important electronic parts or medical samples. Due to the critical need, fragility, confidentiality or bulky size of items, these packages cannot be slotted into the existing POS Malaysia which delivery times for next day or two days delivery; they must be delivered according to the customers schedule and specifications. For these types of goods, courier service is the only form of delivery that does not jeopardize the item delivered or the business involved. Owner-operator drives are a key part of the same-day delivery practice as they provide the ability for flexible scheduling and ensure a courier will always be available for a customer delivery. There are international courier firms in Malaysia. This includes the big four of America-based courier firms, they are DHL, UPS, Federal Express (FedEx) and USPS. Hoever, there are also small business courier firms in Malaysia, GDex, SKYNET, Kangaroo are the examples. They have a same issue over the year, which delivery service does not provide same-day delivery services uniquely designed to meet specific individual customer needs. Expedited delivery firms also prevent the big four firms from having a complete monopoly on deliveries that must be completed in a short time of period. This competition, among the small businesses and the big four firms, has greatly increased the quality and professionalism of the industry, while also ensuring reasonable rates for customers. These small businesses help to keep the pricing competitive and the big four honest. Additionally, the courier industry consists almost entirely of small, local owned and operated businesses, ensuring that revenue is retained within the community served, rather than siphoned off by a multi-national corporation.
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Due to the nature of many of the services the courier industry provides, such as transporting controlled narcotics, publicly traded companies pre-published financial data and blood and organ movements, most independent owner-operator couriers obtain the proper training and abide by chain of custody requirements that ensure the safety and security of every shipment channeled through the same-day pipeline. Industry survey indicates that 99 percent of owner-operator drivers are professional drivers. These drivers are also vetted prior to being offered a position. Often times this includes safety, geography and even logistics questionnaires to ensure safe practices and compliance with government guidelines. Drivers must have a valid operators license in good standing with the state of issuance, and comprehensive insurance that is up-to-date. Also, most countries require that couriers take training courses prior to becoming commercial vehicle operator, which means only qualified, safe and committed professionals make the final cut to become contract couriers. The business model works as a self-policing mechanism, where only safe drivers become career employee drivers or contracted owner-operator drivers. While our industry is not regulated, by the normal standards of governmentinstituted institution regulations, we do meet increasingly rigorous training and safety demands. The industry primarily accepts billed payments and does 99 percent of their business with shippers that are known to them, both of which drastically reduce the ability for an individual to use a courier service to deliver explosives or biochemical agents, since there is a traceable record set by the transaction. Our customers entrust us with the delivery of extremely fragile and sensitive items and as such, set the security level according to these particular package. Most packages are monitored and tracked via advanced electronic communication devices. Couriers are in communication with dispatchers via two-way electronic devices, to verify locations and status of operations. This communication further ensures that packages and security guidelines are accounted for, reducing the opportunity for tampering or a gap in the security of the supply chain. One of the features of the courier industry is that the delivery has a complete chain of custody, which prevents tampering or other malicious or dangerous activities. The employee drivers and contracted owner-operators obtain the package from the customer and typically retain sole control of that package throughout the delivery process, ensuring the package remains intact and unscathed until its arrival. Couriers also provide a rush or direct from shipper to consigned service that is conducted on business-to-business transaction model. As such, nearly 99 percent of businesses requesting deliveries are repeat customers, and known to the company, have a long-standing relationship with the courier firm and use the same physical

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locations for their transactions. This further reduces risk and adds a layer of security in the courier delivery supply chain.

Location of the warehouse : United States


4778 Lake Road Trenton, NJ 08608

United kingdom
16 Broomfield Place STOUR ROW SP7 4XW

China
: 17-19B804() : 510440 : : :

Date of Commencement

: 2/12/2011

Factors in selecting the proposed business Monopoly of the markets in Malaysia Low cost Great profit margin Low risk

Futures Prospect Getting the distributorship of brands to Malaysia Provide more warehouses at more locations

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2.0 Purpose
The primary purpose of setting up the business is to provide a simple service to the online consumers who buy online but unable to ship the goods back to Malaysia.

3.0 Company Background


Name of the Business Business Address Correspondence Address Telephone Number Form of Business Date of Commencement Name of Bank Account No : Package Forwarding Service : Lengkok Kikik 1, Taman Inderawasih, Prai, Penang : Lengkok Kikik 1, Taman Inderawasih, Prai, Penang : +604-555-3388 : Package Forwarding Service : 15/12/2011 : Citibank ; 5698-2356748-46-8

Main Activity of the Business : Bring the goods back to Malaysia after Customers have bought online by business partner at oversea

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4.0 Owner and Partner Background


Name I/C No Age Citizen Address : LAU JIA JIAN : 891202085527 : 22 : MALAYSIA : 49, PERSIARAN BEKOR 25, TAMAN PERTAMA, 30100 IPOH PERAK

Name I/C No Age Citizen Address

: WONG CHEE YIK : 890907086007 : 22 : Malaysia : 28, JLN SEMBILANG, TMN SRI TENGGARA, 34200 PARIT BUNTAR, PERAK

Name I/C Age Address

: TAN CHING HUAI : 890126085378 : 22 : 54, JALAN SEMPADAN, SUNGAI PINANG BESAR, PULAU PANGKOR, PERAK

Name I/C No. Age Address

: LIM WOOI KEONG : 880809-35-5323 : 23 : B-6-21, Pangsapuri Ria, Lebuh Kampung Benggali, 12000 Butterworth.

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Package Forwarding Service Plan

5.0 ADMINISTRATIVE PLAN

ORGANISATION CHART

`
GENERAL MANAGER

VICE-GENERAL MANAGER

CUSTOMER SERVICE (INCLUDING WEBPAGE SERVICES)

SALES MARKETING

STORE DEPARTMENT

MANAGER

MANAGER

SUPERVISOR

CLERK

CLERK

CLERK

CLERK

WORKER

WORKER

SECURITY GUARD

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Package Forwarding Service Plan

MANPOWER PLANNING
POSITION
GENERAL MANAGER VICE-GENERAL MANAGER MANAGER SUPERVISOR WORKER

NUMBER OF STAFF
1 1 2 1 7

SCHEDULE OF TASK AND RESPONSIBILITY


POSITION
GENERAL MANAGER

TASK AND RESPONSIBILITY


Plan and control the organization Involvement in every department jobs Think conceptually, look at a problem from wider view and find out the solution. Confirm every progression of departments under an effective condition. Assume responsible and become accountable for subordinate action. Assist the general manager Take over general managers job temporarily as general manager is out station. To ensure every process in their own department progress in smooth condition. Responsible to get a higher market volume (sales marketing) To ensure every feedback from the customer are received and solve it well. (customer service) Report sales and problem in every week meeting. To ensure every product or good is stored in order and good condition. Record every store-flow. Make sure the goods are in secured. Manage all in going and outgoing mail Manage all office business Arrange the goods in order condition Assist the supervisor

VICE-GENERAL MANAGER

MANAGER

SUPERVISOR

CLERK WORKER

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Package Forwarding Service Plan

SECURITY GUARD

Patrolling around to ensure security of warehouse

SCHEDULE AND REMUNERATION


POSITION GENERAL MANAGER VICEGENERAL MANAGER MANAGER SUPERVISOR CLERK WORKER SECURITY GUARD SALARY (RM) 2500 2000 EPF (11%) 275 220 SOCSO (2%) 50 40 NO OF STAFF 1 1 TOTAL (RM) 2825 2260

1800 1600 1150 1000 900

198 176 126.5 110 99

36 32 23 20 18

2 1 4 2 1

4068 1808 5198 2260 1017 19436

TOTAL SALARY PAYMENT

LIST OF OFFICE EQUIPMENT


ITEM OFFICE FUNITURE PERSONAL COMPUTER 4 4 QUANTITY PRICE PER UNIT (RM) 1000 1200 TOTAL COST (RM) 4000 4800

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6.0 Marketing Plan


We intend to maintain an extensive marketing campaign that will ensure maximum visibility for the business in its targeted market. Below is an overview of the marketing strategies and objectives of the Company. Marketing Objectives Establish ongoing relationships with local business and corporations within the target market. Implement a local campaign with the Companys targeted market via the use of flyers, local newspaper advertisement, and word of mouth advertising. Develop an online presence by developing a website and placing the Companys name and contact information with online directories.

Marketing strategies We intend on using a number of marketing strategies that will allow the package forwarding service easily targeted individuals and businesses within a target market. These strategies include traditional print advertisements and ads placed on search engines on the internet. Below is a description of how the business intends to market its service to the general public. We will also use an internet based strategy. This is very important as many people seeking local service, now that Internet to conduct their preliminary searches. We will register with online portals so that potential customers can easily reach the business. The Company will also develop its own online website showcasing the operations, hours, and tentative pricing structures of the business. The Company will maintain a sizeable amount of print and traditional advertising methods within local markets to promote the local services that the Company is selling. Target of Market Due to our e-commerce, we are targeting young group who are willing to spend online. It is because there are still many people in the market who are afraid to spend online due to online credit card fraud cases. We have a wide range of target group, from student to young working group. Market Size The size of our market is huge because we are advertising nationwide. Nowadays Internet has become part of the life of people. We will be having our market as long as there is Internet provided in the area. Competitor

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As far as we concern, there is still no competitor in the market of Malaysia. After research being done, we found out that there are two companies having the same idea with ours, which is

This is all based in the United States. Therefore we can consider that we monopoly the market in Malaysia. Pricing Strategy For your information, our business is selling off service or we are service provider. All charges of shipment with our business partner are to be paid by our customers. Therefore we are charging customers for service and the renting of our warehouses locally and in the foreign country. The charges are as below: 15% of the Goods purchased and RM15 per Kg for shipping fee Example: Price of the Goods sold online: RM 100 Weight: 1 Kg Therefore customer will pay RM 100 x 15% (our incentives to the goods purchased) + RM 15 = RM 130. Normally the price will be cheaper as it is sold in the market in Malaysia. And there is where our business will come.

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7.0 Operating Plan


Process Flow Chart
For Customers

Customers buy online

Customers submit shopping cart to our website

Customers transact with us through online banking

Customers wait for the goods to arrive

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For Management Team

Customers submitted shopping cart through online services

Once Management Team received transaction, Management Team will proceed with online buying

Goods will arrive to the warehouse located within sellers shipment range.

Shipment to Malaysia will be done with Business Partner. E.g. DHL

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Manpower Requirement

POSITION
GENERAL MANAGER VICE-GENERAL MANAGER MANAGER SUPERVISOR WORKER Facilities required running the Business Warehouse Office

NUMBER OF STAFF
1 1 2 1 7

8.0 Financial and Cash Flow Scheme


Our funding of the Company comes mainly from the investment of our business partner, DHL Courier Service. Investment from DHL: RM 50, 000 Funding from Business Partner LAU JIA JIAN WONG CHEE YIK TAN CHING HUAI LIM WOOI KEONG : RM 12, 500 : RM 12, 500 : RM 12, 500 : RM 12, 500

Total Capital of starting of our business : RM 100, 000.00

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Cash Flow (12 months)


Pre-Startup EST Cash on Hand (beginning of month) 100,000 Dec-12 94,350 Jan-13 103,814 Feb-13 99,178 Mar-13 101,572

Os Package Forwarding Service Sdn. Bhd.


Apr-13 106,676 May-13 93,590 Jun-13 84,554 Jul-13 90,418 Aug-13 85,382 Sep-13 82,346

Cash Flow Begins:


Oct-13 88,310 Nov-13 105,274

Dec-12
Total Item EST 105,274

CASH RECEIPTS
Gross Income Collections fm CR accounts Seed Investment Series A Funding TOTAL CASH RECEIPTS Total Cash Available (before cash out) 10,000 0 10,000 110,000 10,000 0 35,000 129,350 10,000 0 20,000 123,814 10,000 0 28,500 127,678 10,000 0 30,000 131,572 0 0 15,000 121,676 0 0 20,000 113,590 0 0 30,000 114,554 1,000 0 19,000 109,418 0 0 20,000 105,382 0 0 30,000 112,346 2,000 0 42,000 130,310 0 0 35,000 140,274 0 105,274 0 25,000 10,000 18,500 20,000 15,000 20,000 30,000 18,000 20,000 30,000 40,000 35,000

CASH PAID OUT


Payroll Gross wages (exact withdrawal) Payroll expenses (salary, etc.) Payroll Bonus Accounting & legal 200 1,000 19,436 50 200 1,000 19,436 50 200 2,000 19,436 50 200 1,000 19,436 50 200 5,000 19,436 50 200 5,000 19,436 50 200 1,000 19,436 50 200 1,000 19,436 50 200 0 19,436 50 200 1,000 19,436 50 200 2,000 19,436 50 200 200 19,436 50 200

Retail, Office Rent Utilities (Electricity) Insurance Telephone Supplies (computers, office & oper.) Office Setup, Repairs & Maintenance Marketing, Advertising, PR SEO Marketing Site Design & Development Design & Development & Maint. Server CRM Software Miscellaneous SUBTOTAL Owners' Withdrawal TOTAL CASH PAID OUT Cash Position (end of month) 500 15,650 0 15,650 94,350 2,500 200 500 0 25,536 0 25,536 103,814 200 0 0 24,636 0 24,636 99,178 200 0 0 26,106 0 26,106 101,572 200 0 0 24,896 0 24,896 106,676 200 0 0 28,086 0 28,086 93,590 200 0 0 29,036 0 29,036 84,554 200 0 0 24,136 0 24,136 90,418 200 0 0 24,036 0 24,036 85,382 200 0 0 23,036 0 23,036 82,346 200 0 0 24,036 0 24,036 88,310 200 0 0 25,036 0 25,036 105,274 200 0 0 24,236 0 24,236 116,038 0 105,274 0 2,000 150 0 500 4,800 4,000 1,000 2,000 150 0 500 0 0 1,000 500 2,000 150 0 500 0 100 500 500 2,000 150 0 500 0 70 1,000 500 2,000 150 0 500 0 60 800 500 2,000 150 0 500 0 50 0 500 2,000 150 0 500 0 0 1,000 500 2,000 150 0 500 0 100 0 500 2,000 150 0 500 0 0 0 500 2,000 150 0 500 0 0 0 500 2,000 150 0 500 0 0 0 500 2,000 150 0 500 0 0 0 500 2,000 150 0 500 0 0 1,000 500

Cash Flow (12 months)


Pre-Startup EST Cash on Hand (beginning of month) 105,274 Dec-13 89,624 Jan-14 89,638 Feb-14 95,002 Mar-14 98,896

Os Package Forwarding Service Sdn. Bhd.


Apr-14 94,000 May-14 90,914 Jun-14 111,878 Jul-14 127,742 Aug-14 128,706 Sep-14 200,670

Cash Flow Begins:


Oct-14 221,634 Nov-14 256,598

Dec-13
Total Item EST 256,598

CASH RECEIPTS
Gross Income Collections fm CR accounts Seed Investment Series A Funding TOTAL CASH RECEIPTS Total Cash Available (before cash out) 0 0 105,274 0 25,550 115,174 0 30,000 119,638 10,000 0 30,000 125,002 0 20,000 118,896 0 25,000 119,000 15,000 0 50,000 140,914 0 40,000 151,878 0 25,000 152,742 50,000 0 95,000 223,706 0 45,000 245,670 20,000 0 60,000 281,634 0 60,000 316,598 0 256,598 0 25,550 30,000 20,000 20,000 25,000 35,000 40,000 25,000 45,000 45,000 40,000 60,000

CASH PAID OUT


Payroll Gross wages (exact withdrawal) Payroll expenses (salary, etc.) Payroll Bonus Accounting & legal 200 1,000 19,436 50 200 1,000 19,436 50 200 2,000 19,436 50 200 1,000 19,436 50 200 5,000 19,436 50 200 5,000 19,436 50 200 1,000 19,436 50 200 1,000 19,436 50 200 0 19,436 50 200 1,000 19,436 50 200 2,000 19,436 50 200 200 19,436 50 200

Retail, Office Rent Utilities (Electricity) Insurance Telephone Supplies (computers, office & oper.) Office Setup, Repairs & Maintenance Marketing, Advertising, PR SEO Marketing Site Design & Development Design & Development & Maint. Server CRM Software Miscellaneous SUBTOTAL Owners' Withdrawal TOTAL CASH PAID OUT Cash Position (end of month) 500 15,650 0 15,650 89,624 2,500 200 500 0 25,536 0 25,536 89,638 200 0 0 24,636 0 24,636 95,002 200 0 0 26,106 0 26,106 98,896 200 0 0 24,896 0 24,896 94,000 200 0 0 28,086 0 28,086 90,914 200 0 0 29,036 0 29,036 111,878 200 0 0 24,136 0 24,136 127,742 200 0 0 24,036 0 24,036 128,706 200 0 0 23,036 0 23,036 200,670 200 0 0 24,036 0 24,036 221,634 200 0 0 25,036 0 25,036 256,598 200 0 0 24,236 0 24,236 292,362 0 256,598 0 2,000 150 0 500 4,800 4,000 1,000 2,000 150 0 500 0 0 1,000 500 2,000 150 0 500 0 100 500 500 2,000 150 0 500 0 70 1,000 500 2,000 150 0 500 0 60 800 500 2,000 150 0 500 0 50 0 500 2,000 150 0 500 0 0 1,000 500 2,000 150 0 500 0 100 0 500 2,000 150 0 500 0 0 0 500 2,000 150 0 500 0 0 0 500 2,000 150 0 500 0 0 0 500 2,000 150 0 500 0 0 0 500 2,000 150 0 500 0 0 1,000 500

Cash Flow (12 months)


Pre-Startup EST Cash on Hand (beginning of month) 256,598 Dec-14 240,948 Jan-15 265,412 Feb-15 320,776 Mar-15 314,670

Os Package Forwarding Service Sdn. Bhd.


Apr-15 309,774 May-15 331,688 Jun-15 368,652 Jul-15 384,516 Aug-15 410,480 Sep-15 432,444

Cash Flow Begins:


Oct-15 478,408 Nov-15 503,372

Dec-14
Total Item EST 503,372

CASH RECEIPTS
Gross Income Collections fm CR accounts Seed Investment Series A Funding TOTAL CASH RECEIPTS Total Cash Available (before cash out) 0 0 256,598 0 50,000 290,948 0 80,000 345,412 0 20,000 340,776 0 20,000 334,670 0 50,000 359,774 10,000 0 66,000 397,688 0 40,000 408,652 0 50,000 434,516 0 45,000 455,480 0 70,000 502,444 0 50,000 528,408 0 60,000 563,372 0 503,372 0 50,000 80,000 20,000 20,000 50,000 56,000 40,000 50,000 45,000 70,000 50,000 60,000

CASH PAID OUT


Payroll Gross wages (exact withdrawal) Payroll expenses (salary, etc.) Payroll Bonus Accounting & legal 200 1,000 19,436 50 200 1,000 19,436 50 200 2,000 19,436 50 200 1,000 19,436 50 200 5,000 19,436 50 200 5,000 19,436 50 200 1,000 19,436 50 200 1,000 19,436 50 200 0 19,436 50 200 1,000 19,436 50 200 2,000 19,436 50 200 200 19,436 50 200

Retail, Office Rent Utilities (Electricity) Insurance Telephone Supplies (computers, office & oper.) Office Setup, Repairs & Maintenance Marketing, Advertising, PR SEO Marketing Site Design & Development Design & Development & Maint. Server CRM Software Miscellaneous SUBTOTAL Owners' Withdrawal TOTAL CASH PAID OUT Cash Position (end of month) 500 15,650 0 15,650 240,948 2,500 200 500 0 25,536 0 25,536 265,412 200 0 0 24,636 0 24,636 320,776 200 0 0 26,106 0 26,106 314,670 200 0 0 24,896 0 24,896 309,774 200 0 0 28,086 0 28,086 331,688 200 0 0 29,036 0 29,036 368,652 200 0 0 24,136 0 24,136 384,516 200 0 0 24,036 0 24,036 410,480 200 0 0 23,036 0 23,036 432,444 200 0 0 24,036 0 24,036 478,408 200 0 0 25,036 0 25,036 503,372 200 0 0 24,236 0 24,236 539,136 0 503,372 0 2,000 150 0 500 4,800 4,000 1,000 2,000 150 0 500 0 0 1,000 500 2,000 150 0 500 0 100 500 500 2,000 150 0 500 0 70 1,000 500 2,000 150 0 500 0 60 800 500 2,000 150 0 500 0 50 0 500 2,000 150 0 500 0 0 1,000 500 2,000 150 0 500 0 100 0 500 2,000 150 0 500 0 0 0 500 2,000 150 0 500 0 0 0 500 2,000 150 0 500 0 0 0 500 2,000 150 0 500 0 0 0 500 2,000 150 0 500 0 0 1,000 500