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Mick Domagala 1438 Hutchinson St. Chicago, Illinois 60613 312.493.2300 mick@domagala.


PROFESSIONAL SUMMARY Broad experience in organizations of all all size, across several industries, including global staff management and project responsibilities. Substantial experience in professional services in both for-profit and nonprofit sectors. Specialized in building new functions and teams, and coordinating unique projects. Experienced in evaluating & managing complex projects to drive organizational change and deliver key strategic initiatives. Substantial experience organizing and coordinating multiple concurrent projects, nationally and globally Broad background in professional services, research-based organizations, consulting, vendor management, IT integration, and scientific research Coordinator of multiple cross-functional teams, including global client relationship groups, knowledge management teams, consultants, program managers, regulatory and internal auditors, compliance and privacy experts, and a full range of corporate functions Developed and implemented a new global client relationship team of 10 client-facing professionals for $7B investment banking client, servicing an organization's needs in Europe, Asia, and the Americas Designed new vendor oversight program involving all corporate functions for $70B financial institution; including development of all policies and procedures Account manager and operations lead for $55M national outsourcing arrangement EXPERIENCE ILAO/Lawyers Trust Fund, Chicago, Illinois 2008-2010 ILAO is a nationally recognized technology leader in nonprofit legal service; using technology solutions to expand and support legal resources throughout Illinois, serving legal organizations, attorneys, and pro se litigants. Program Coordinator Led two-year project to develop and launch knowledge management systems. Developed partnerships with multiple agencies throughout Illinois to integrate the final product. Included leading multiple project managers and the coordination of vendor service delivery. Phoenix 190 Consulting, Chicago, Illinois 2003-2004, 2005-2008 Phoenix190 focused on building new functions and programs, and managing the related projects. Consultant Evaluated and enhanced ongoing projects and functions related to outsourcing, vendor management. Business Research Summaries, Chicago, Illinois 2006 - 2007 Business Research Summaries provided analysis of academic research relevant for business management. Principal Created information summaries from academic research focused on business and other related fields of study, summarized new insights and concepts, published summaries and the related implications. Harris Financial Corp, Chicago, Illinois 2004-2005 Harris provides a full range of banking services as a member of the Bank of Montreal Financial Group. Vice President Led the US initiative and team to design, build, and implement a new cross-functional vendor management office, and serve as the expert for the organization. Responsible for defining policies and goals of the office, and overall coordination of oversight. Developed a business process lifecycle for vendor selection and management. Led the resulting performance assessment, and was the federal regulatory compliance liaison.

Standardized at a high level the orgazination's outsourcing requirements, created appropriate due diligence activities, and implemented the oversight and assessment model across all corporate functions and business lines Coordinated all information, communication, and reporting of all vendor and outsourcing activity Developed and promoted knowledge management initiatives to support and enhance the related activities within finance, audit, compliance, privacy, and procurement functions Chair of the Executive Steering Committee for Harris and Bank of Montreal directors, was the banks's subject expert for internal executives and liaison for federal banking regulators Managed group budget, risk & dependency analysis, and project plans

Perot Systems, Chicago, Illinois; London, England 1997-2003 Perot Systems provides a full range of technology services for corporations worldwide. Director of US Operations, Accenture HR Services (2001 - 2003) Led US operations at Accenture in a multi-national team charged with building and ongoing management of a full range of integrated support services for a new HR division. Account manager for all US-based activity, coordinator for joint US-UK activities. Enhanced service resulted in new contracts of $20 million. Coordinated delivery of all IT services including service evaluations, program planning, project management, and service delivery teams based in both the US and UK Developed business intelligence dashboards and service performance metrics Director of Client Relationship Management & Performance Oversight, UBS (1999-2001) Established and managed a global team of 10 client relationship managers responsible for supporting all service lines around the world. Gathered service data, and built knowledge management systems to monitor ongoing performance in every service line. Member of global Senior Leadership Team charged with developing a strategy to identify and organizational strengths and expand strengths to other areas. Managed an integrated global support team to identify and enhance high level bank relationships with over 500 key UBS contacts around the world; managed team budget of $2.5 million Designed and implemented two web-based knowledge management database systems for tracking and enhancing client relationships; resulted in over $3M in new revenue in first six months Relationship Coordinator, UBS (1998-1999) Coordinated global project teams to deliver multiple initiatives concurrently, including Y2K and EMU currency launch. Senior Manager, North American Production, UBS (1997-1998) Analized performance of existing service delivery programs, identified critical process gaps; developed plans for efforts related to Y2K remediation. Senior Manager, Consulting & Development (1997) Led process redesign study; initiated business development efforts for expansion into new industries. Lexecon, Chicago, Illinois 1986-1997 Lexecon is a premier economic consulting firm, providing analysis in law & economics for Fortune 500 clients. Senior Program Manager, Knowledge Management (1994-1997) Led the design, integration and production of all activities and staff related to knowledge management efforts. Project Specialist and Reseach Manager (1986-1994) Managed research studies and staff in high profile litigation projects in excess of $100 million. Coordinated organization and reporting of confidential data, and the work flow of 30 programmers and researchers. IT operations manager. Northern Trust Co., Chicago, Illinois 1984-1986 Northern Trust is one of the worlds premiere personal and institutional trust companies.

Investment Management Group, Team Coordinator (1984-1986) Liaison role supporting institutional trust accounts, coordinated securities transaction activity. Team leader for 10 analysts and other liaisons, performed daily trading exposure analysis for department of 30 staff. VOLUNTEER Polaris Charter Academy, Chicago, Illinois 2009-Present Polaris is a CPS charter school in Humbolt Park, founded by Golden Apple award-winning teachers and focused on expeditionary learning. Board of Directors, Chair Security Committee, member of Governance, Finance, & Hiring Committees. EDUCATION University of Chicago Graduate School of Business, Chicago, Illinois Master of Business Administration, 1994 Emphasis on Organizational Structure, Strategic Management, and Policy. Deans List 1993, 1994. Eastern Illinois University, Charleston, Illinois Bachelor of Science, Finance, 1984