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Content Introduction_3PL Current 3PL market A case: FedEx Supply Chain Solution
Introduction and express service Logistics Distribution Centre Operations Integrated Information Technology
Introduction _3PL
Definition Relationship between a shipper and third party with customized offerings Encompasses a broader number of service functions by a long-term and mutually beneficial relationship. Typically specialize in integrated warehousing and transportation services
(By Alfrick and Calkins, 1994 and P. Murphy and R. Point, 2000).
Service developer
Offers advanced value-added services such as: tracking and tracing, cross-docking, specific packaging, or providing a unique security system. Focus on IT and Economies of Scale
Customer developer
Highest level of 3PL can attain. It integrates itself with few customer and takes over their entire logistics function with extensive and detailed tasks
Complexity of Service
Customer adapter
Upon customers request and essentially takes over com-plete control of the companys logistics activities. It Improves the logistics dramatically, but do not develop a new service
Low
Customer Oriented
High
Hertz, S., & Alfredsson, M., (2003), Strategic development of third party logistics providers,
Found in 1971 Worldwide: Memphis, Tenn. Asia Pacific: Hong Kong Approximately 3.5 million packages daily 670 aircraft More than 141,000 employees worldwide
Shipper
Federal Ex press
Consignee
IPD
Shipper
Federal Ex press
Consignee
IE
Shipper
Federal Ex press
Consignee
USA Memphis Atlanta Chicago Newark Baltimore Los Angeles Santa Clara
ASIA PACIFIC Singapore Philippines Hong Kong Japan Indonesia Thailand Korea Taiwan China
South Korea China Kuro Beijing Taiwan Shanghai Taipei Shenzhen Hong Kong Thailand Fotan Bangkok Tsuen Wan Chep Lap Kok Malaysia Kuching Singapore Changi South Philippines Subic Bay
FedEx Express has established a network of Distribution Centers in locations across Asia-Pacific specializing in Cross-Docking operations, Service Parts management, and other customized logistics applications.
Japan
Taiwan
Singapore
Tokyo RDC
Hukou RDC
Korea
USA
Europe
Kuro RDC
Memphis GDC
Eindhoven RDC
Taiwan RDC locations Luchu RDC Yangmei RDC Hukou RDC Kaohsiung RDC
Retailers
Distribution Management / Transport Management Reverse Logistics Cross-Docking/Consolidation Information (Inventory Visibility) Kitting Other Specialized Services: Reconfiguration, ESD Handling, Repacking, Labeling, Quality Checking, Ticketing, Price Tagging, Local Compliance, etc.
Customer
Wholesalers
End User
End User
Suppliers
Repair Center
FedEx RDC
Rapid Order Processing upon receipt of Repair Parts Order Defective Parts receipt and return to Repair Center Receipt of Repaired Parts Pipeline Data Track and Trace
Repair Center
Repair Work
Local Customers
Repaired Part
FedEx Facility
Good Part
Repair Center
SPL Customer
Defective Part
Ensuring the Right Part is in the Right Place at the Right Time
Replenishment
Rapid Order Processing upon receipt of Repair Parts Order Express Parts Replenishment of Consumable Repair Parts 2-4 Hour Local Deliveries on a 24 x 7 x 365 On Call Basis
Local Customers
SPL Customer