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In which age group do you lie? 1. In which age group do you lie?

What is your average Family Annual Income? 500000-1000000 100000-500000 500000-1000000 100000-500000 100000-500000 500000-1000000 500000-1000000 Less than 100000 100000-500000 100000-500000 100000-500000 Less than 100000

Assuming that you intend to conduct which website do online shopping, you prefer the which of these most while purchases would purchasing you make through products online ? internet? Others Homeshop18.com Ebay.com Ebay.com Ebay.com Ebay.com Homeshop18.com Others Ebay.com Others Amazon.com Amazon.com Clothes / Shoes Clothes / Shoes Electronic appliances Electronic appliances CDs / Book Others Clothes / Shoes Others Electronic appliances Electronic appliances CDs / Book Electronic appliances

12/14/2011 0:42:30 15-25 12/14/2011 2:02:20 15-25 12/14/2011 7:49:29 15-25 ################ 25-40 ################ 15-25 ################ 15-25 ################ 15-25 ################ 25-40 ################ 15-25 ################ 15-25 ################ 15-25 ################ 15-25 ################ ################ 15-25 ################ 15-25 ################ 15-25 ################ 15-25 12/28/2011 0:04:42 15-25 12/28/2011 0:05:43 15-25 12/28/2011 0:06:55 15-25 12/28/2011 0:07:43 15-25 12/28/2011 0:12:48 15-25 12/28/2011 1:29:38 15-25 ################ 15-25 ################ 15-25 12/30/2011 0:07:58 25-40 12/30/2011 0:16:40 15-25 1/2/2012 21:56:06 15-25 1/2/2012 22:05:29 15-25 1/3/2012 10:56:03 15-25

5. While buying a product online form a particular website please rank the following on the basis of What are the their importance:(Most Preferred -1 payment options you use while ,Least Preferred-6) purchasing a [Security and product online? privacy] Quality Of Net banking Information 4 Debit card 1 Cash on delivery 1 Debit card 1 Debit card 1 Debit card 2 Net banking 1 Cash on delivery 5 Net banking 1 Debit card 1 Net banking 1 Cash on delivery

Less than 100000 100000-500000 100000-500000

Others Others Others Others

Clothes / Shoes Electronic appliances Electronic appliances Clothes / Shoes Clothes / Shoes Clothes / Shoes Electronic appliances Clothes / Shoes Clothes / Shoes Electronic appliances Clothes / Shoes Clothes / Shoes Clothes / Shoes Electronic appliances CDs / Book Electronic appliances Electronic appliances

1 Debit card 1 Debit card 5 Cash on delivery 2 Cash on delivery 2 Debit card 4 Cash on delivery 2 Cash on delivery 1 Debit card 1 Debit card 1 Credit card 5 Net banking 5 Net banking 2 Net banking 1 Net banking 1 Net banking 5 Credit card 1 Debit card

100000-500000 100000-500000 100000-500000 Less than 100000 100000-500000 100000-500000 Less than 100000 Less than 100000 100000-500000 100000-500000 100000-500000 500000-1000000 100000-500000

Others Others Amazon.com Amazon.com Others Ebay.com Others Others Ebay.com Ebay.com Amazon.com Others Amazon.com

1/3/2012 11:05:40 25-40 1/3/2012 11:07:42 15-25 1/3/2012 11:16:14 15-25 1/3/2012 11:25:46 15-25

500000-1000000 100000-500000 100000-500000 100000-500000

Ebay.com Amazon.com Others Amazon.com

Clothes / Shoes CDs / Book Clothes / Shoes CDs / Book

1 Net banking 1 Cash on delivery 1 Cash on delivery 2 Cash on delivery

1/3/2012 23:46:12 15-25 1/3/2012 23:47:11 25-40 1/4/2012 0:10:08 15-25

100000-500000 100000-500000 100000-500000

Others Homeshop18.com Others

Clothes / Shoes Clothes / Shoes Clothes / Shoes

2 Cash on delivery 1 Debit card 3 Credit card

Some statements are given below, please rate each statement on the scale of 1-5. [The time saving aspect of online purchase is important for me.] 1-Strongly Agree 2-Agree 2-Agree 1-Strongly Agree 1-Strongly Agree 1-Strongly Agree 1-Strongly Agree 1-Strongly Agree

Some statements are given below, please rate each Some statements statement on the are given below, please rate each scale of 1-5. [I statement on the prefer online scale of 1-5. [I purchase as helps prefer online in saving money purchase as I get a by offering lot of variety at products at lower one place] price.] 3-Neither agree nor 1-Strongly Agree disagree 1-Strongly Agree 1-Strongly Agree 2-Agree 2-Agree

2-Agree 4-Disagree 3-Neither agree nor 2-Agree disagree 2-Agree 1-Strongly Agree 1-Strongly Agree 2-Agree 2-Agree 1-Strongly Agree

Some statements Some statements are given below, are given below, please rate each please rate each statement on the statement on the scale of 1-5. [I scale of 1-5. Some statements prefer Online [Quality of are given below, purchasing as it information please rate each has increased the shared and the statement on the variety of unique visibility of a scale of 1-5. [I products that are particular website prefer online as it not available in influences my offers comfort.] physical market] buying behavior.] 3-Neither agree nor 2-Agree 2-Agree disagree 3-Neither agree nor 3-Neither agree nor disagree disagree 2-Agree 3-Neither agree nor 4-Disagree 4-Disagree disagree 3-Neither agree nor 2-Agree 2-Agree disagree 1-Strongly Agree 1-Strongly Agree 2-Agree 1-Strongly Agree 1-Strongly Agree 1-Strongly Agree 2-Agree 3-Neither agree nor 2-Agree disagree 1-Strongly Agree 1-Strongly Agree 1-Strongly Agree 2-Agree

Some statements are given below, please rate each statement on the scale of 1-5. [While shopping online, I hesitate to give my credit card number] 5-Strongly Disagree 1-Strongly Agree 1-Strongly Agree 1-Strongly Agree 3-Neither agree nor disagree 4-Disagree 2-Agree 1-Strongly Agree 2-Agree 2-Agree 2-Agree 3-Neither agree nor disagree

1-Strongly Agree 1-Strongly Agree 1-Strongly Agree 3-Neither agree nor 3-Neither agree nor 4-Disagree disagree disagree 2-Agree 2-Agree 2-Agree 3-Neither agree nor 3-Neither agree nor disagree disagree 2-Agree 3-Neither agree nor 4-Disagree disagree 1-Strongly Agree 2-Agree 2-Agree 1-Strongly Agree 3-Neither agree nor disagree 3-Neither agree nor disagree 3-Neither agree nor disagree 3-Neither agree nor disagree 3-Neither agree nor disagree

4-Disagree 2-Agree 3-Neither agree nor 4-Disagree 2-Agree disagree 3-Neither agree nor 3-Neither agree nor 2-Agree disagree disagree 3-Neither agree nor disagree 2-Agree 2-Agree

2-Agree 1-Strongly Agree 2-Agree 2-Agree

2-Agree 1-Strongly Agree 4-Disagree 3-Neither agree nor disagree 3-Neither agree nor disagree 3-Neither agree nor disagree 2-Agree

4-Disagree 2-Agree 4-Disagree 2-Agree 4-Disagree 2-Agree 2-Agree

1-Strongly Agree 1-Strongly Agree 4-Disagree 2-Agree 4-Disagree 4-Disagree 2-Agree 2-Agree 2-Agree

2-Agree 4-Disagree 1-Strongly Agree 2-Agree 4-Disagree 3-Neither agree nor disagree 2-Agree 1-Strongly Agree 1-Strongly Agree 3-Neither agree nor disagree 1-Strongly Agree 1-Strongly Agree 3-Neither agree nor disagree 2-Agree 2-Agree

2-Agree 2-Agree 3-Neither agree nor 2-Agree disagree 1-Strongly Agree 2-Agree 2-Agree

1-Strongly Agree 3-Neither agree nor 2-Agree disagree 3-Neither agree nor 1-Strongly Agree disagree 3-Neither agree nor 3-Neither agree nor disagree disagree 3-Neither agree nor 3-Neither agree nor disagree disagree 3-Neither agree nor 2-Agree disagree 1-Strongly Agree 2-Agree 2-Agree 2-Agree 2-Agree 2-Agree 2-Agree 2-Agree

2-Agree 1-Strongly Agree 1-Strongly Agree 3-Neither agree nor 3-Neither agree nor 1-Strongly Agree disagree disagree 1-Strongly Agree 1-Strongly Agree 3-Neither agree nor 2-Agree disagree 3-Neither agree nor 2-Agree disagree 1-Strongly Agree 2-Agree 2-Agree 2-Agree 1-Strongly Agree 2-Agree

1-Strongly Agree 1-Strongly Agree 3-Neither agree nor 4-Disagree disagree 3-Neither agree nor 4-Disagree disagree 2-Agree 1-Strongly Agree 2-Agree 2-Agree 1-Strongly Agree 1-Strongly Agree 1-Strongly Agree 2-Agree

2-Agree 2-Agree 3-Neither agree nor 1-Strongly Agree disagree

2-Agree 1-Strongly Agree 3-Neither agree nor 2-Agree disagree 3-Neither agree nor 2-Agree disagree 2-Agree 1-Strongly Agree 3-Neither agree nor disagree 4-Disagree

2-Agree 2-Agree 1-Strongly Agree 2-Agree

2-Agree 1-Strongly Agree

1-Strongly Agree 1-Strongly Agree

1-Strongly Agree 2-Agree 1-Strongly Agree 2-Agree

2-Agree 2-Agree

1-Strongly Agree 1-Strongly Agree 3-Neither agree nor disagree 1-Strongly Agree

1-Strongly Agree 2-Agree 3-Neither agree nor disagree 4-Disagree

2-Agree 3-Neither agree nor disagree 3-Neither agree nor disagree

2-Agree

3-Neither agree nor 2-Agree disagree 1-Strongly Agree 2-Agree

4-Disagree 1-Strongly Agree 3-Neither agree nor 2-Agree disagree

2-Agree 2-Agree 3-Neither agree nor 2-Agree disagree 4-Disagree

3-Neither agree nor disagree 2-Agree 2-Agree

How important are How important are How important are How important are the following the following the following the following factors in your How important are How important are How important are factors in your factors in your factors in your decision to the following the following the following decision to decision to decision to purchase goods factors in your factors in your factors in your purchase goods purchase goods purchase goods from internet? decision to decision to decision to from internet? from internet? from internet? [Reputation of the purchase goods purchase goods purchase goods [Guarantees and [Privacy and [Good description company from internet? from internet? from internet? Warrantees ] Security] of goods.] ] [Delivery time ] [Prices] [Return policy] 3-Neither Important 3-Neither Important 4-Important 4-Important 4-Important 4-Important 4-Important nor Unimportant nor Unimportant 1-Very Important 2-Important 2-Important 1-Very Important 2-Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 2-Important 2-Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 2-Important 2-Important 3-Neither Important 2-Important nor Unimportant 2-Important 2-Important 3-Neither Important 2-Important nor Unimportant 1-Very Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 2-Important 1-Very Important 1-Very Important 2-Important 1-Very Important 1-Very Important 1-Very Important 2-Important 1-Very Important 1-Very Important 1-Very Important 2-Important 1-Very Important 2-Important 1-Very Important 1-Very Important 1-Very Important 2-Important 1-Very Important

1-Very Important 1-Very Important 3-Neither Important 1-Very Important nor Unimportant 1-Very Important 2-Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 2-Important 2-Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 2-Important 1-Very Important

1-Very Important 2-Important 2-Important

2-Important 1-Very Important 1-Very Important

2-Important 1-Very Important 2-Important 1-Very Important 2-Important 2-Important 2-Important 2-Important 1-Very Important 1-Very Important 1-Very Important

2-Important 1-Very Important 1-Very Important 2-Important 2-Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 2-Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important

3-Neither Important 2-Important nor Unimportant 1-Very Important 2-Important 1-Very Important 2-Important 2-Important 2-Important 2-Important 1-Very Important 1-Very Important 2-Important 1-Very Important 1-Very Important 2-Important

4-Unimportant 1-Very Important 2-Important 1-Very Important

2-Important 1-Very Important 3-Neither Important 2-Important nor Unimportant 2-Important 1-Very Important 1-Very Important 2-Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 2-Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important

1-Very Important 1-Very Important 3-Neither Important 2-Important nor Unimportant 2-Important 2-Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 1-Very Important 2-Important 1-Very Important 2-Important 2-Important

1-Very Important 1-Very Important 3-Neither Important 1-Very Important nor Unimportant 2-Important 1-Very Important 1-Very Important 2-Important 1-Very Important 2-Important 1-Very Important 2-Important

2-Important 1-Very Important 3-Neither Important 4-Unimportant nor Unimportant 2-Important 2-Important 1-Very Important 2-Important 2-Important 2-Important 1-Very Important 2-Important

2-Important 2-Important 1-Very Important 2-Important

2-Important 1-Very Important 2-Important 1-Very Important

1-Very Important 1-Very Important 1-Very Important 2-Important

1-Very Important 1-Very Important

2-Important 1-Very Important 1-Very Important

1-Very Important 1-Very Important 2-Important 2-Important

2-Important 1-Very Important 1-Very Important 2-Important

2-Important

1-Very Important

2-Important 1-Very Important 1-Very Important

1-Very Important 2-Important 2-Important

2-Important 1-Very Important 3-Neither Important 1-Very Important nor Unimportant 2-Important 2-Important

1-Very Important 2-Important 2-Important

3-Neither Important 2-Important nor Unimportant 3-Neither Important 3-Neither Important nor Unimportant nor Unimportant 2-Important 2-Important

E-mail Phone number gauravgajwani@ya gaurav gajwani 9696151617 hoo.com utkarsh.chauhan230 8@gmail.com utkarsh chauhan 9918274646 srivastava.prateet9 Prateet Srivastava @gmail.com +91-9795061224 sumitrusa27@gmail Sumit Sharma 9956799803 .com surabhitripathi02@g Surabhi Tripathi 8604349632 mail.com priyankagin2002@g Priyanka Gupta 7505409159 mail.com mishra.shrey@gmai l.com shrey mishra 9628235342 abhi.iicm@gmail.co ABHISHEK GUPTA m 19208221150 guyakshay@gmail.c Akshay Kumar 9309019948 om Name sunita pant Shubham Gupta Aditya Sanjum Bhatia Sanjum Bhatia Chankey Pathak Ankur Sharma Rohit gupta Puneet Mehta saurabh bhuvanesh chaturvedi Ajay Bahadur Rashi Gupta Neha hemrajani nitin nitin saurabh kapoor Abhilasha Kapoor Shubham Gupta Siddharth Tandon Mohd Danish dwivedinitin888@g mail.com dwivedinitin888@g mail.com justforu@yahoo.co m abhilasha.jasmine@ gmail.com guptashubham89@ gmail.com hi.siddharth1992@g mail.com mohd.danish1988@ gmail.com * kartikkapoor_143@ yahoo.co.in divyamohittandon@ gmail.com prakhs_sharma@ya hoo.com guptasaumya41@g mail.com 8950225366 8950225366 9696161711 pant66@gmail.com 91-80582-23646 guptashubham89@ 9936630361 gmail.com ankitjalan5@gmail.c om 9007573073 virsco_20@yahoo.c om chankey007@gmail .com prashcric83@gmail. com rohit.gupta972@gm ail.com puneetmehta_88@y ahoo.com saurabh_virmani18 @yahoo.co.in bhuvaneshchaturve di@gmail.com ajaybahadurverma @gmail.com rashigupta2424@g mail.com

5. While buying a product online form a particular website please rank the following on the basis of their importance:(Most Preferred -1 ,Least Preferred-6) [Brand Name]

5. While buying a product online form a particular website please rank the following on the basis of their importance:(Most Preferred -1 ,Least Preferred-6) [Recommendation of acquaintance]

5. While buying a product online form a particular website please rank the following on the basis of their importance:(Most Preferred -1 ,Least Preferred-6) [Variety of goods]

5. While buying a product online form a particular website please rank the following on the basis of their importance:(Most Preferred -1 ,Least Preferred-6) [Return policy]

1 2 2 1 1 1 2 3 1 3 1

2 2

2 1 2

2 1 1 1 3 3 1 5 1 2 1

3 2 2 3 3 1 3 1

2 2 1 1 5 1 2 1

9711680161 9571637369 9580090606 9648426518 9935211555 9335332058 8953869459 8957163340 8806164061

1 1 4 1 4 3 1 2 2 1 3 3 5 1

1 1 3 2 3 3 2 2 2 1 4 4 3 3 2 4 2

1 1 4 1 4 2 1 1 1 1 2 2 3 3 2 5 3

1 1 5 4 4 3 2 2 1 1 5 5 4 2 1 3 3

9936630361 9389131677 9889320522

2 5 2

Kartik Kapoor divya tandon prakhar sharma Saumya Gupta

9935503344 9839112277 7204283858 9918706079

2 3 2 3

2 2 1 2

1 2 1 1

2 1 1 2

saurabh Angelic Thomas Nikhil seelwani

saurabh_virmani18 @yahoo.co.in angelicthomas@gm ail.com nikhilseelwani@gm ail.com

9335332058 9760443795 9956775516

1 3 1

2 3 5

3 2 2

3 2 4

5. While buying a product online form a particular website please rank the following on the basis of their importance:(Most Preferred -1 ,Least Preferred-6) [Quality Of Information]

3 1 2 1 1 1 1 5 1 1 1

1 1 4 1 4 3 1 1 1 1 2 2 2 1 1 4 2

2 1 1 3

4 2

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