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Call Admission Control....................................................................................................................................34 Provisioning Session Manager and Communication Manager CAC together........................................35
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Saving translations.................................................................................................................................71 Administering the Switch Link.................................................................................................................71 Restarting the messaging application.....................................................................................................73 Subscribers.....................................................................................................................................................73 Subscriber Management........................................................................................................................73 Adding a subscriber................................................................................................................................73 Editing a subscriber................................................................................................................................74 Viewing a subscriber..............................................................................................................................74 Deleting a subscriber..............................................................................................................................75 Subscriber List........................................................................................................................................75 Filtering subscribers...............................................................................................................................76 Subscribers (CMM) field descriptions.....................................................................................................76 Upgrades.........................................................................................................................................................79 Upgrade paths........................................................................................................................................79
Chapter 6: Hardware...............................................................................................................81
Avaya A175 Desktop Video Device.................................................................................................................81 Avaya 1000 Series Video Conferencing endpoint...........................................................................................82 Avaya 1010 Video Conferencing endpoint.............................................................................................82 Avaya 1020 Video Conferencing endpoint.............................................................................................82 Avaya 1030 Video Conferencing endpoint.............................................................................................83 Avaya 1040 Video Conferencing endpoint.............................................................................................83 Avaya 1050 Video Conferencing endpoint.............................................................................................83 HP ProLiant DL360 G7 1U server overview....................................................................................................84 Introduction.............................................................................................................................................84 Front of server........................................................................................................................................84 Back of server.........................................................................................................................................85 Server specifications..............................................................................................................................86 Environmental specifications..................................................................................................................87 Physical specifications............................................................................................................................87 References.............................................................................................................................................88 Dell PowerEdge R610 1U server overview..............................................................................................88 Introduction.............................................................................................................................................88 Front of server........................................................................................................................................88 Back of server.........................................................................................................................................89 Server specifications..............................................................................................................................90 Environmental specifications..................................................................................................................91 Physical specifications............................................................................................................................92 References.............................................................................................................................................92
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Call Park.................................................................................................................................................97 Considerations for Administrable Language Displays............................................................................97 Enhanced Redirection Notification.........................................................................................................97 Interactions for Station Security Code....................................................................................................98 System requirements for EMU...............................................................................................................98 Installing and Upgrading the Avaya G450 Gateway.......................................................................................99 Installing and Upgrading the Avaya S8300 Server.........................................................................................99 Maintenance Alarms.......................................................................................................................................99 CONFIG (System Configuration)............................................................................................................99 disable synchronization-switch.............................................................................................................100 enable synchronization-switch..............................................................................................................100 IP Signaling Group Far-End Status Test (#1675).................................................................................100 Media Path Status Test (#1374)...........................................................................................................100 SIP-SGRP (SIP Signaling Group)........................................................................................................101 Maintenance Commands..............................................................................................................................101 AAR and ARS Digit Analysis Table .......................................................................................................102 disable synchronization-switch.............................................................................................................102 enable synchronization-switch..............................................................................................................102 list ars route-chosen.............................................................................................................................102 pingall...................................................................................................................................................102 Reports..........................................................................................................................................................103 AAR or ARS Route Chosen reports.....................................................................................................103 Attendant and Maintenance Status report............................................................................................103 Screen Reference.........................................................................................................................................104 Agent LoginID.......................................................................................................................................104 Attendant Console................................................................................................................................104 Dial Plan Analysis Table.......................................................................................................................104 Dial Plan Parameters............................................................................................................................105 Feature-Related System Parameters...................................................................................................105 Hunt Group...........................................................................................................................................106 Incoming Call Handling Treatment.......................................................................................................107 IP Network Region................................................................................................................................107 ISDN Numbering Calling Party Number Conversion for Tandem Calls................................................107 Location................................................................................................................................................109 Numbering-Public/Unknown Format and Numbering-Private Format..................................................110 Percent Full...........................................................................................................................................110 Personal CO Line Group......................................................................................................................110 QSIG to DCS TSC Gateway.................................................................................................................111 Station...................................................................................................................................................111 System parameters customer options..................................................................................................112 System Parameters Port Networks.......................................................................................................112 Terminating Extension Group...............................................................................................................112 Trunk Group: Protocol Variations..........................................................................................................113 Uniform Dial Plan Table........................................................................................................................113 Usage Allocation Enhancements..........................................................................................................113 Vector Directory Number......................................................................................................................114 Upgrades.......................................................................................................................................................114 disable synchronization-switch.............................................................................................................114 enable synchronization-switch..............................................................................................................114
Index.......................................................................................................................................115
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Chapter 1: Introduction
The Avaya Aura Communication Manager Change Description document describes the features and changes that were introduced with release 6.0.1 of Avaya Aura Communication Manager, and Communication Manager and Avaya Aura Session Manager interoperability. The Communication Manager documents (maintenance alarms, commands, procedures, hardware guide, administrator guide, and so on) are not being updated for this release.
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Introduction
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When the first IGC source comes into service, it becomes the default system clock source. All other IGC sources become slaves until the fan-out limit is reached. After the fan-out limit is reached, a slave is promoted to a secondary clock source, known as a tandem clock. Subsequent receivers are then clocked from the secondary source until its fan-out is reached. Then another slave from that sync domain is promoted to a tandem clock. This process takes place as each clock source reaches its fan-out limit. When a master clock board comes into service, it is used to create a master clock domain if there is an IGC source board already providing IGC streams. The highest level clock source that was the default system clock source is demoted and becomes a receiver of a master clock source and becomes a tandem clock. There can be as many master clock domains as there are administered sync sources. The CSoIP feature does not attempt to mitigate the reference board outages. If such a board goes out of service, the traditional sync feature raises an alarm and you need to rectify the problem. Removing or adding any reference board from translations causes the CSoIP feature to adjust to move members to another source or begin adding members to the new source. There can be several DS1s, BRIs, or other boards capable of providing a reference from the PSTN, and each can be used by the CSoIP feature to provide sync to a group of members.
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Fields
Sync
IP Synchronization Assign synchronization Primary Source Media reference to the primary Secondary Gateway and secondary gateway. DS1 Set up the DS1 board as a Synch Source. For information on fields, see the Configuring a DS1 circuit pack example section of Administering Avaya Aura Communication Manager, 03-300509. Synch Source
Enter list synchronization media-gateway to display the list of administered gateways. Setting up IP synchronization
1. Enter change system-parameters feature. 2. Click Next until you see the IP Parameters section. 3. Set the Synchronization over IP field to y. 4. Select Enter to save your changes.
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1. Enter change media-gateway n, where n is the number of the gateway in which you want to enable IP synchronization. 2. Set the Use for IP Sync field to y. 3. Select Enter to save your changes. Assigning synchronization reference for the gateway
1. Enter change synchronization media-gateway n, where n is the number of the gateway that requires synchronization. 2. In the Primary field, enter a synchronization-source slot address location. Obtain this location from the Circuit Packs Available for Synchronization list. Ensure that you choose a working synchronization source. 3. (Optional) Add another synchronization-source circuit pack location in the Secondary field. Obtain the location from the Circuit Packs Available for Synchronization lost. 4. Select Enter to save your changes. Setting up the DS1 board as a sync Source reference 1. Enter change ds1 n, where n is the DS1 board location that you want to set up as a Sync Source. 2. Enter the necessary parameters to match the far end of the DS1 span. For information on Configuring a DS1 circuit pack example, see Administering Avaya Aura Communication Manager, 03-300509. 3. Select Enter to save your changes. Setting up the BRI trunk board as a Synch Source reference
1. Enter change bri-trunk-board n, where n is the BRI trunk board location that you want to set up as a sync source. 2. Set the Synch Source field to y. 3. Select Enter to save your changes.
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Setting up IP synchronization for the network region 1. Enter change ip-network-region n, where n is the network region number in which you want to enable IP synchronization. 2. Click Next until you see the Inter Network Region Connection Management fields. 3. Set the Sync to y. 4. Select Enter to save your changes. Disabling synchronization
Enter disable synchronization media-gateway n, where n is the number of the gateway. The command prevents switching between clock sources.
IP Network Region
Reference Avaya Aura Communication Manager Screen Reference, 03-602878, 6.0 version, a new field is added on the IP Network Region screen.
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Sync
Appears when the Synchronization over IP field is enabled.
Valid Entry y n Usage Timing IGC streams are allowed between the region pair that is being administered. The default value is y. Do not allow timing IGC streams between the region pair that is being administered.
Synchronization over IP
Enables or disables the Clock Synchronization over IP (CSoIP) feature to provide IP sync to a group of members.
Valid entries y n Usage Enables the CSoIP feature. Disables the CSoIP feature. This is the default value.
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1. Press the transfer button. 2. Dial the trunk access code with the extension for parking a call. 3. Press the transfer button.
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Station
Reference Avaya Aura Communication Manager Screen Reference, 03-602878, Release 6.0, a new field is added to the Station screen. The field description is as follows:
Loudspeaker Paging
Reference Avaya Aura Communication Manager Screen Reference, 03-602878, Release 6.0, a new field is added to the Loudspeaker Paging screen. The field description is as follows:
Port
The Auxiliary and Analog ports assigned to the station are as follows.
Valid Entry 01 to 64 A to E 01 to 20 01 to 32 x or X Usage The first and second numbers are the cabinet numbers. The third character is the carrier. The fourth and fifth characters are the slot numbers. G650 has 14 slots. The sixth and seventh characters are the port numbers. Indicates that there is no hardware associated with the port assignment since the switch was set up, and the administrator expects that the extension has a non-IP set. Or, the extension had a non-IP set, and it dissociated. Use x for Administered WithOut Hardware (AWOH) and Computer Telephony (CTI) stations, as well as for SBS Extensions. Indicates that there is no hardware associated with the port assignment since the switch was set up, and the administrator expects that the extension would have an IP set. This is automatically entered for certain
IP
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Valid Entry
Usage IP station set types, but you can enter for a DCP set with softphone permissions. This changes to the s00000 type when the set registers.
xxxVmpp
Specifies the Branch Gateway. xxx is the Branch Gateway number, which is in the range 001 to 250. m is the module number, which is in the range 1 to 9. pp is the port number, which is in the range 01 to 32.
Analog trunk port is available with: MM711 and MM714 media modules TN747 and TN797 circuit packs
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Screens for administering multiple signaling groups in one SIP trunk group
Screen name Signaling Group Purpose Set up the signaling group. Fields Group Type IMS Enabled Peer Detection Enabled Peer Server Trunk Group Assign members from one or more signaling groups to one SIP trunk group. Member Assignment Method Port Sig Grp
1. Enter add signaling-group n, where n is the signaling group number. 2. Ensure that the Group Type field is set to SIP. 3. Set the IMS Enabled field to n. 4. Set the Peer Detection Enabled field to y. 5. Set the Peer Server field to Others. 6. Ensure that the Q-SIP and Far-end Domain fields have the same values for all signaling groups assigned to the SIP trunk group. 7. Set the Enable Layer 3 Test field to y. This ensures that Communication Manager maintenance detects a signaling group outage and enables trunk group member selection to bypass out-of-service signaling groups. 8. Select Enter to save your changes.
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Assigning members from more than one signaling group to one SIP trunk group
1. Enter add trunk-group n, where n is the trunk group number. 2. Ensure that the Group Type field is set to SIP. 3. Set the Member Assignment Method field to manual. The Signaling Group and Number of Members fields disappear. 4. On the Group Member Assignments page: a. Enter IP in the Port field. b. (Optional) Enter the SIP signaling group name in the Name field. c. Enter the SIP signaling group number in the Sig Grp field. You must assign different signaling groups in cyclical order for subsequent members of the trunk group. For example, if you have three signaling groups, such as 1, 2, and 3, assign the groups in the order 1, 2, 3, 1, 2, 3, 1, 2, 3, and so on for the subsequent members of the trunk group. This ensures that load balancing occurs amongst the different signaling groups. 5. Select Enter to save your changes.
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Usage Communication Manager uses the intra-location display format for calls within a location. You can use the intra-location format within a branch to display short extensions within that location. This Display Parameter lets you display short extensions between two or more closely associated locations. For example, if you assign display parameter 3 to locations 7 and 17, and set the field to intra-location, Communication Manager uses intra-location format for calls between locations 7 and 17, however uses inter-location calls from 7 to any other location other than 17, and for calls from 17 to any other location other than 7.
XOIP Treatment
Valid Entry auto modem fax tty Usage Identifies treatment of an incoming trunk call. When set to modem, fax, or tty, the serving digital signal processor algorithms is placed in immediate pass-through mode. Use this field when the incoming trunk is transporting the XOIP traffic. By identifying this external equipment through administration, VoIP firmware uses this field to determine if it is necessary to immediately attempt to put a call in pass-through mode so that the DSPs will not miss identification of the initial tone events. Default is auto. Note: This feature does not apply to IP trunks (SIP and H.323 trunks). This field is intended for exception cases only. For the majority of trunk groups, use the default setting of auto.
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Maintenance objects
Maintenance objects
IP-SYNC
MO Name in Log IP-SYNC Alarm Level None Initial Command to Run None Full Name of MO IP Synchronization
The IP-SYNC handles the creation and maintenance of the sync domains. This maintenance object runs as a single instance maintenance object when the various IP sync operations are being executed. The IP-SYNC object indicates that gateways are coming in and out of service.
MG-SYNC
MO Name in Log Alarm Level Initial Command to Full Name of MO Run MG-SYNC None None Branch gateway capable of IP synchronization
The MG-SYNC handles the clock-related messaging to the branch gateways and interfaces with IP Synchronization (IP-SYNC). A branch gateway that is part of a Communication Manager system can use one of three synchronization references: DS1, BRI, and VOIP. These resources derive synchronization reference from a received IGC stream. The MG-SYNC maintenance object implements control of the gateway clock synchronization and synchronization references. The MG-SYNC object configures MG clocks, monitor clock synchronization status, log errors and raise alarms, and reports changes to IP-SYNC distribution for the system.
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enable synchronizationswitch
None. When the gateway is a master clock member, see DS1 or BRI troubleshooting section of Maintenance Procedures for Avaya Aura Communication Manager, Media Gateways and Servers , 03-300432.
Note: Error Type 18: The Clock Synchronization over IP feature is disabled. The recommended action is to run the enable synchronization-switch command.
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change synchronization
Reference Maintenance Commands for Avaya Aura Communication Manager, Media Gateways and Servers, 03-300431, 6.0 version, a new qualifier is added to the change synchronization command. The description of the qualifier is as follows:
Action/Object change synchronization Qualifier mediagateway n Qualifier Description change the gateway number Login init, inads, craft, cust, rcust, bcms Feature Interaction DS1 interface or BRI trunk is selected as either a primary or secondary sync source cannot be removed from the DS1 circuit pack administration screen or the regular circuit pack administration screen.
display synchronization
Reference Maintenance Commands for Avaya Aura Communication Manager, Media Gateways and Servers, 03-300431, 6.0 version, a new qualifier is added to the display synchronization command. The description of the qualifier is as follows:
Action/Object display synchronization Qualifier mediagateway n Qualifier Description display the gateway number Login init, inads, craft, cust, rcust, bcms Feature Interaction No default. A DS1 interface is selected as a primary or secondary synchronization source cannot be removed from the DS1 circuit pack administration screen or the regular circuit pack administration screen.
list synchronization
Reference Maintenance Commands for Avaya Aura Communication Manager, Media Gateways and Servers, 03-300431, 6.0 version, media-gateway and port-network qualifiers are added to the list synchronization command.
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Use list synchronization media-gateway to see all administered gateway reference boards and the existing reference sources. Use list synchronization port-network to see all administered port network reference boards and the existing reference sources.
Action/Object list synchronization Qualifier mediagateway portnetwork Qualifier Description list the gateway reference boards list the port network reference boards Login init, inads, craft, cust, rcust, bcms Feature Interaction No default. A DS1 interface is selected as a primary or secondary synchronization source cannot be removed from the DS1 circuit pack administration screen or the regular circuit pack administration screen.
disable synchronization
Reference Maintenance Commands for Avaya Aura Communication Manager, Media Gateways and Servers, 03-300431, 6.0 version, a new qualifier is added to the disable synchronization command. The description of the qualifier is as follows:
Action/Object disable synchronization Qualifier media-gateway n Qualifier Description Login disable the gateway number init, inads, craft Default
enable synchronization
Reference Maintenance Commands for Avaya Aura Communication Manager, Media Gateways and Servers, 03-300431, 6.0 version, a new qualifier is added to the enable synchronization command. The description of the qualifier is as follows:
Action/Object enable synchronization Qualifier media-gateway n Qualifier Description Login enable the gateway number init, inads, craft Default
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status ip-synchronization
status ip-synchronization [master | member media-gateway n | oosmembers | source media-gateway n | system-information] Use status ip-synchronization to see the information about the status of the various gateways that are part of IP synchronization.
Action/ Object Qualifier Qualifier Description Login Feature Interactio n
status ipmaster, synchroniza member mediation gateway n, oos-members, source mediagateway n, systeminformation
status of the master sync sources in the system. status of the timing source for a given gateway. status of the members who are not synchronized and their service states. status of the gateways whose sync is sourced by the given gateway. status of the global status of the sync over IP feature.
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Description Provides information about the outgoing IGC stream. Yes: Locked to input. No: Not locked, no output. Pnd: Pending lock. S: (sync) Indicates if the sync lead is connected.
Sync Ref Role Fail Reason Master Domain Count Total Domain Count Member Count Max Level Out of Sync Building domains
Displays whether the clock is synchronized to the synch lead of the PN and MG. Displays the role of the member. Displays why the member is out of synch with other members. Number of master IP sync domain count. Number of overall IP sync system count. Number of gateways in sync domains. Highest hop count by any member. Number of members not in sync. Indicates whether the new sync domains are created after the feature flag is turned on. When the field is set to n, the process is finished. Indicates if the feature is removing the IGC streams and sync domains when the feature is turned off.
Removing Domains
Installations
Install Communication Manager on the Dell and HP servers
For Release 6.0.1, Communication Manager can be installed on the HP ProLiant DL360 G7 and Dell PowerEdge R610 servers. Within Installing and Configuring Avaya Aura Communication Manager, 03-603558, all references to the Avaya S8800 Server apply to these two servers also.
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Upgrades
Upgrades
Upgrade paths
The Upgrade paths to Communication Manager Release 6.0.1 are: Upgrading Communication Manager Release 4.0.5 to Release 6.0.1 Upgrading Communication Manager Release 6.0 to Release 6.0.1 For more information, see the Upgrading to Avaya Aura Communication Manager Release 6.0.1, 03-603560.
Special applications
Special applications, also known as green features, meet special requirements requested by one or more customer. Customers may activate the special applications by themselves using their own super-user login. Although these special features are available to customers, they may have not gone through extensive testing. So customers must use these features at their own risk. Some of the special features should not be set without the right configurations, and some features should not be set together at the same time. Otherwise, the feature may not operate as expected, the system performance could be affected or both. To avoid users from setting those features accidentally, Communication Manager has identified those features and marked them as restricted. To activate the restricted features, contact Avaya Custom Development team. For a list of unrestricted special features and related information, see Avaya Aura Communication Manager Special Application Features at http://support.avaya.com.
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The special applications features available for Release 6.0.1 are as follows: National/International numbers in CDR CDR Enhancements for Timezone, Location, and Country Support SIP Trunks for 3rd Party Make Call CDR Answering Party via Call-Pickup Modify Authorization code dial sequence EC500 Call Pickup and Bridge-on Attendant Camp-on Interaction with Conferencing
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IPv6
Internet Protocol version 6 (IPv6) is the successor to IPv4. IPv6 supports 128bit addresses and satisfies the rapidly growing demand for IP addresses. In contrast, IPv4 supported 32bit. IPv6 also improves security, ease of configuration, and routing performance. IPv6 can coexist with IPv4 networks, easing the transition process. The IETF (Internet Engineering Task Force) published RFC 2460, the internet standard specification that defines IPv6, in December 1998.
Addressing
By using 128-bit addresses, IPv6 has about 3.4x1038 unique IP addresses, more than enough for every network device. This eliminates the IPv4 mechanisms, such as NAT (network address transitions), that are used to relieve IP address exhaustion. IPv6 addresses are normally written as hexadecimal digits with colon separators, for example: 2005:af0c:168d::752e: 375:4020. The double colon :: represents a string of zeroes, according to RFC4291.
Simplicity
IPv6 simplifies the routing process by changing the packet header and packet forwarding: Simplified packet header, despite enhanced functionality. IPv6 routers do not perform fragmentation. This is carried out by IPv6 hosts. IPv6 routers do not need to recompute a checksum when header fields change. Routers no longer need to calculate the time a packet spent in a queue. IPv6 supports stateless address configuration, so IPv6 hosts can be configured automatically when connected to a routed IPv6 network through ICMPv6. Stateful configuration using DHCPv6 and static configuration are also available.
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stack hosts can run the protocols independently or as a Hybrid. The Hybrid is the common form on recent server operating systems and computers. When an IPv6 host or network must use the existing IPv4 infrastructure to carry IPv6 packets, Tunneling provides the solution. Tunneling encapsulates IPv6 packets within IPv4. Tunneling can be either automatic or configured, the latter being more suitable for large, welladministered networks.
Address format
Yes
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Session Manager
Within an Avaya Aura solution, Session Manager is at the core with one or more installations of Communication Manager. For the Avaya Aura solution to work optimally requires close management of Communication Manager and Session Manager. For whats new for Session Manager in Release 6.1, see Avaya Aura Session Manager Overview, 03-603323.
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System Manager, and H.323 endpoints are managed using Network Regions administered through Communication Manager. Because Session Manager and Communication Manager are used simultaneously, provisioning them correctly is critical.
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Direct SIP integration between Communication Manager Messaging and Communication Manager
Overview
Communication Manager Messaging R6.0.1 allows direct SIP integration with Communication Manager R6.0.1. You need to administer Communication Manager screens and Communication Manager Messaging Web pages to implement direct SIP integration between Communication Manager and Communication Manager Messaging.
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procr (IPv4 IP address) or procr6 (IPv6 IP address) or name of the CLAN, depending on which interface
connects to Communication Manager Messaging. Name of the messaging server, in IPv4 or IPv6 IP address format, that is resident on the Communication Manager Messaging server. This name is the same name that appears on the Node Names screen and has the Integrated Messaging IP address.
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Direct SIP integration between Communication Manager Messaging and Communication Manager
Field Near-end Listen Port Far-end Listen Port Far-end Network Region
Setting 5060 (TCP) / 5061(TLS) 6060 (TCP) / 6061(TLS) 1 is usually assigned to procr. If this field is left blank, Communication Manager uses the network region associated with the near-end node name. n Name of the SIP domain. out-of-band y y n PROGress
IMS Enabled? Far-end Domain DTMF over IP Enable Layer 3 Test? Direct IP-IP Audio Connections? IP Audio Hairpinning? Interworking Message
Note: The fields that must be left blank must not have any values entered at this time. The values are populated later in the administration process. The fields that need not be left blank can take the default value. The field, Far-end Network Region, defaults to 1 if a value is not specified. Note: If the configuration of the Far-end Network Region field changes, the signaling group may not function correctly for messaging.
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6. In the Number of Members field, type the value supported by the signaling group. 7. Submit the changes.
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Direct SIP integration between Communication Manager Messaging and Communication Manager
10. Verify that the value of the Routing Digits (e.g. AAR/ARS Access Code) field matches the FAC that you specified for the Auto Alternate Routing (AAR) Access Code field while setting the FACs for messaging. 11. Press the key combination Control E to save the values in the window.
1. On the SAT interface enter change private-numbering 1. 2. Enter values for the following fields: Ext Len Ext Code Trk Grp(s) Total Len For example, if an extension and trunk are of the value 90001 and 90 respectively: Ext Len: 5 Ext Code: 9 Trunk Grp(s): 90 Total Len: 5 3. Press Control E to save changes.
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The system displays the route-pattern window. 2. Verify that the fields on this window are appropriate to change the route pattern.
Note: The CA-TSC Request field cannot contain a value until the TSC field is set to y.
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Direct SIP integration between Communication Manager Messaging and Communication Manager
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Important: At this point, an Avaya Technician must be engaged to change the login passwords.
Adding a station
1. On the SAT form, type add station <n>, where <n> is the a number from the range of extension for your enterprise. 2. In the Type field, type the station type. 3. In the Coverage Path 1 field, type the coverage path number that was set while adding the coverage path. 4. In the Security Code field, type a code that you can use later to retrieve messages from the TUI. 5. Complete the remaining fields. 6. Submit the changes.
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Saving translations
Translations refers to the process of configuring the communication server settings through the preceding procedures. When you complete the translations, you must save them.
At the SAT interface prompt, enter save translation. The system saves the translations.
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Note: The IP address of procr and Communication Manager Messaging is the same. Hence the port numbers must be different. For example, if the Connection 1 port number is set to 5060, you can set the Messaging Address port number to 5061. The port numbers you enter on this Web page must match the values used while administering Communication Manager. 12. In the SIP Domain field, enter the domain used for Communication Manager and Communication Manager Messaging while administering direct SIP integration. 13. In the Messaging Ports field, enter the number of voice ports the Communication Manager Messaging virtual system uses for mailbox connections to the Communication Manager virtual system. 14. In the Switch Trunks field, enter the total number of trunks for Communication Manager. 15. If you have configured SRTP for messaging, in the Media Encryption field, enter the type of Secure Real-time Transport Protocol (SRTP) encryption for messaging. Important: You need to enable the SRTP feature in the change customer-options form and set the media encryption type in the change ip-codec-set form on Communication Manager. 16. Click Save.
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Direct SIP integration between Communication Manager Messaging Federal and Communication Manager
Direct SIP integration between Communication Manager Messaging Federal and Communication Manager
Setting feature access codes for messaging
For messaging to function, you must create two feature access codes (FACs) and set two features to use these FACs in the System Parameters Features window.
1. Go to the SAT interface prompt and enter change dialplan analysis. The system displays the DIAL PLAN ANALYSIS TABLE window. 2. Create two FACs. The FACs that you use for messaging can be one or more digits. For example, in the following screen, Dialed Strings 8 and 9 are specified as FACs, and Dialed String 1 is specified as a DAC. Note: The first FAC Dialed String value is used for the Auto Alternate Routing (AAR) setting. The second FAC Dialed String value is used for the Auto Route Selection (ARS) setting. 3. Press the key combination Control E to save the changes and exit the window. 4. Go to the SAT interface prompt and enter change feature-access-codes. The system displays the FEATURE ACCESS CODE (FAC) window. 5. Verify that the Auto Alternate Routing (AAR) Access Code field is set to the first FAC Dialed String value you entered for step 2. If you use the example in step 2, the Feature Access Code (FAC) for Auto Alternate routing (AAR) Access Code would be set to 3. 6. Verify that the Auto Route Selection (ARS) - Access Code 1 field is set to the second FAC Dialed String value you entered for step 2. If you use the example in step 2, the Feature Access Code (FAC) for Auto Route Selection (ARS) - Access Code 1 would be set to 9. 7. Press the key combination Control E to save the changes and exit the window.
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Next steps
You must also create one dial access code (DAC) for later use by the trunk group. The DAC is used to create the Trunk Access Code (TAC) while creating a trunk group for messaging.
1. On the SAT command prompt, type add signaling-group n, where n is the signaling group used for SIP. 2. On Page 1 in the Group Type field, change the type to SIP. 3. In the Transport Method field, type either tls or tcp as the transport method. 4. In the Near-end Node Name field, type procr. 5. In the Far-end Node Name field, type msgserver. 6. Ensure that the port number is the same in the Far-end Listen Port and Near-end Listen Port fields. You can use port 5060 for TCP transport type and port 5061 for TLS transport type. 7. In the Far-end Network Region field, type 1.
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8. In the Far-end Domain field, type the SIP domain name. Note: Ensure that you enter the same values on the Adding signaling group form and the Switch Link Admin Web page of the Communication Manager Messaging Web interface. 9. Submit the changes.
procr (IPv4 IP address) or procr6 (IPv6 IP address) or name of the CLAN, depending on which interface
connects to Communication Manager Messaging. Name of the messaging server, in IPv4 or IPv6 IP address format, that is resident on the Communication Manager Messaging server. This name is the same name that appears on the Node Names screen and has the Integrated Messaging IP address. 5061/5060 (TLS/TCP) 6061/6060 (TLS/TCP) 1 is usually assigned to procr. If this field is left blank, Communication Manager uses the network region associated with the near-end node name. Name of the SIP domain. out-of-band y y n PROGress
Far-end Domain DTMF over IP Enable Layer 3 Test? Direct IP-IP Audio Connections? IP Audio Hairpinning? Interworking Message
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Note: The fields that must be left blank must not have any values entered at this time. The values are populated later in the administration process. The fields that need not be left blank can take default values. The field, Far-end Network Region, defaults to 1 if a value is not specified. Note: If the configuration of the Far-end Network Region field changes, the signaling group may not function correctly for messaging.
1. At the SAT command prompt, type add trunk-group n, where n is the trunk group number. 2. In the Group Type field, type SIP. 3. In the TAC field, type the value that you entered in the dial plan analysis. 4. In the Service Type field, type tie. 5. In the Signaling Group field, type the signaling group number used for SIP. 6. In the Number of Members field, type the value supported by the signaling group. 7. Submit the changes.
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Description n
Member Assignment Method auto Signaling Group The number of the signaling group you created in the creating a signaling group procedure.
1. Enter a value in the TAC field. 2. Enter the number of trunks (ports) in the Number of Members field that is appropriate for the number of messaging mailboxes for your platform. Note: The TAC must start with the Dialed String value for the DAC you set up while setting the FACs for messaging, and include the number of the trunk group. If you use the example while setting the FACs for messaging , the TAC value would be 199. Refer to the Number of Ports to Mailboxes Mapping section to determine the appropriate value.
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Field UUI Treatment Replace Restricted Numbers? Replace Unavailable Numbers? Modify Tandem Calling Number Show ANSWERED BY on Display?
Setting service-provider n n no y
Note: The private setting is recommended. If the private setting does not work for your site, use public, unknown, or unk-pvt. You must use AAR or ARS digit conversion for path replacement to work.
After you submit this form, trunk groups are dynamically assigned for all trunks.
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This hunt group should be consistent with your country settings. It is only used for messaging. The system displays the Hunt Group window. 2. Verify that the Group Name field is set to msgserver. 3. Verify that the Group Extension field matches the value used in the Pattern field of the dial pattern created for Communication Manager Messaging while administering Session Manager. This value must be within the range of extensions you defined. Do not use the value as a station or any other entity. This field identifies the default voice mail extension. 4. Verify that the Group Type is set to ucd-mia. 5. Verify that the COR field is set to 1. Note: The COR for the hunt group must not be outward restricted. 6. Go to page 2. Important: Set the Message Center to the value sip-adjunct. This value is required for other fields to display on this page. 7. Verify that the Message Center field is set to sip-adjunct. 8. Verify that the Voice Mail Number field is set to the default voice mail extension. 9. Set the value of the Voice Mail Handle field to match the first part of the regular expression you created while administering Session Manager. For example, if the regular expression is cmm@domain.avaya.com, use cmm for the Voice Mail Handle field. 10. Verify that the value of the Routing Digits (e.g. AAR/ARS Access Code) field matches the FAC that you specified for the Auto Alternate Routing (AAR) Access Code field while setting the FACs for messaging. 11. Press the key combination Control E to save the values in the window.
1. On the SAT interface enter change private-numbering 1. 2. Enter values for the following fields:
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Ext Len Ext Code Trk Grp(s) Total Len For example, if an extension and trunk are of the value 90001 and 90 respectively: Ext Len: 5 Ext Code: 9 Trunk Grp(s): 90 Total Len: 5 3. Press Control E to save changes.
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Note: The CA-TSC Request field cannot contain a value until the TSC field is set to y.
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5. Perform one of the following: If this installation is NOT using Fax, verify that the FAX field is set to relay. If this installation is using Fax, verify that the FAX field is set to T.38standard. 6. Press the key combination Control E to save the values on the window.
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using a dial plan with more than five digits, you must adjust this number accordingly. 3. Submit the changes.
Adding a station
1. On the SAT form, type add station <n>, where <n> is the a number from the range of extension for your enterprise. 2. In the Type field, type the station type. 3. In the Coverage Path 1 field, type the coverage path number that was set while adding the coverage path. 4. In the Security Code field, type a code that you can use later to retrieve messages from the TUI. 5. Complete the remaining fields. 6. Submit the changes.
Saving translations
Translations refers to the process of configuring the communication server settings through the preceding procedures. When you complete the translations, you must save them.
At the SAT interface prompt, enter save translation. The system saves the translations.
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4. In the Switch Number field, type 1. 5. In the Extension Length field, enter the appropriate length. 6. In the Switch Integration Type field, enter SIP as the type of integration between the Communication Manager virtual system and the Communication Manager Messaging virtual system. 7. In the Quality of Service field, type a value for Call Control Per Hop Behavior (PHB) and Audio PHB or accept the default values. The value you enter for both the fields sets the quality of service level for call control messages and audio streams respectively on networks that support this feature. The value for both the fields must be in the range 0 to 63. The value must match the corresponding number configured for the network region used by the messaging signaling group on the switch. 8. In the Transport Method field, enter either TCP or TLS depending on the method you selected while administering the signaling group. 9. In the Far-end Connections field, by default only one procr connection is supported. 10. In the Connection 1 field, enter the IP address of procr. You also need to enter the port number that was administered on procr. 11. The Messaging Address field displays the IP address of Communication Manager Messaging. Note: The IP address of procr and Communication Manager Messaging is the same. Hence the port numbers must be different. For example, if the Connection 1 port number is set to 5060, you can set the Messaging Address port number to 5061. The port numbers you enter on this Web page must match the values used while administering Communication Manager. 12. In the SIP Domain field, enter the domain used for Communication Manager and Communication Manager Messaging while administering direct SIP integration. 13. In the Messaging Ports field, enter the number of voice ports the Communication Manager Messaging virtual system uses for mailbox connections to the Communication Manager virtual system. 14. In the Switch Trunks field, enter the total number of trunks for Communication Manager. 15. If you have configured SRTP for messaging, in the Media Encryption field, enter the type of Secure Real-time Transport Protocol (SRTP) encryption for messaging. Important: You need to enable the SRTP feature in the change customer-options form and set the media encryption type in the change ip-codec-set form on Communication Manager. 16. Click Save.
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4. In the IP Address column, type the IP address for the message server in IPv6 format. 5. Submit the changes.
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Description This value is used on the alternate gatekeeper list. The lower the number the higher the priority. Valid values for this field are one through nine with five being the default. This field displays only if the allow H.323 endpoints field is set to a yes on this form. Field (Page 2) Description The default name is procr6. The IP address in IPv6 format of the Processor Ethernet. The subnet mask associated with the IP address for this IP interface. For more information on IP addresses and subnets, see Administration for Network Connectivity for Avaya Communication Manager, 555-233-504. Enter y to enable Processor Ethernet to accept IPv6 addresses.
Enable Interface?
1. At the SAT interface prompt, enter add signaling-group <nnn>, where <nnn> represents the number of the new signaling group. 2. Press Enter. Note: The number of this signaling group must not be in use and should also be available for the creation of a trunk group. For example, if you create this signaling group as 99, the corresponding trunk group should be created as 99. For this group, choose a number that is easily differentiated from other signaling and trunk groups. The system displays the Signaling Group window.
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procr (IPv4 IP address) or procr6 (IPv6 IP address) or name of the CLAN, depending on
which interface connects to Communication Manager Messaging.
Name of the messaging server, in IPv4 or IPv6 IP address format, that is resident on the Communication Manager Messaging server. This name is the same name that appears on the Node Names screen and has the Integrated Messaging IP address. 1720 1720 1 is usually assigned to procr. If this field is left blank, Communication Manager uses the network region associated with the near-end node name. y if the group type is H.323. out-of-band y y n PROGress
Calls Share IP Signaling Connection? DTMF over IP Enable Layer 3 Test? Direct IP-IP Audio Connections? IP Audio Hairpinning? Interworking Message
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Note: The fields that must be left blank must not have any values entered at this time. The values are populated later in the administration process. The field, Far-end Network Region, defaults to 1 if a value is not specified. The Calls Share IP Signaling Connection field is set to y so that messaging does not attempt to create a new TCP/IP connection for each call. Note: If the configuration of the Far-end Network Region field changes, the signaling group may not function correctly for messaging.
1. At the SAT interface prompt, enter add trunk-group <nnn>, where <nnn> represents the number of this new trunk group. Note: This number must not be in use. For ease of identification, set this number equal to that of the signaling group that you created. For example, if you created a signaling group as 99, create the corresponding trunk group 99. The system displays page 1 of the Trunk Group window. 2. Verify the fields on page 1, page 2, page 3, and page 4 of the Trunk Group window.
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Field Group Type Group Name Carrier Medium COR Dial Access? Service Type: Outgoing Display?
Member Assignment Method auto Signaling Group The number of the signaling group you created in the creating a signaling group procedure.
1. Enter a value in the TAC field. 2. Enter the number of trunks (ports) in the Number of Members field that is appropriate for the number of messaging mailboxes for your platform. Note: The TAC must start with the Dialed String value for the DAC you set up while setting the FACs for messaging, and include the number of the trunk group. If you use the example while setting the FACs for messaging , the TAC value would be 199. Refer to the Number of Ports to Mailboxes Mapping section to determine the appropriate value.
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Note: The private setting is recommended. If the private setting does not work for your site, use public, unknown, or unk-pvt. You must use AAR or ARS digit conversion for path replacement to work.
After you submit this form, trunk groups are dynamically assigned for all trunks.
Administering gateway
Enabling IPv6 format on the gateway
1. Using PuTTY, log in to the gateway using root credentials. 2. At the prompt, type interface VLAN 1. 3. Press Enter. 4. Type icc-vlan. 5. Press Enter.
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6. Type ipv6 admin-state up. 7. Press Enter. 8. Type PMI6. 9. Press Enter. 10. Type exit.
1. At the prompt, type clear mgc list. 2. Press Enter. 3. Type show mgc list. 4. Press Enter. 5. Type set mgc list IPv4 address + IPv6 Address of Communication Manager. 6. Press Enter. 7. Type copy run start. This command copies the configuration to the gateway. 8. Type reset. The gateway is registered to Communication Manager with IPv6 capability.
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4. Verify that the Group Type is set to ucd-mia. 5. Verify that the COR field is set to 1. Note: The COR for the hunt group must not be outward restricted. 6. Go to page 2. Important: Set the Message Center to the value qsig-mwi. This value is required for other fields to display on this page. 7. Verify that the Message Center field is set to qsig-mwi. 8. Verify that the Send Reroute Request field is set to y. 9. Verify that the Voice Mail Number field is set to the default voice mail extension. 10. Verify that the value of the Routing Digits (e.g. AAR/ARS Access Code) field matches the FAC that you specified for the Auto Alternate Routing (AAR) Access Code field while setting the FACs for Communication Manager. 11. Press the key combination Control E to save the values in the window.
1. On the SAT interface enter change private-numbering 1. 2. Enter values for the following fields: Ext Len Ext Code Trk Grp(s) Total Len For example, if an extension and trunk are of the value 90001 and 90 respectively: Ext Len: 5 Ext Code: 9 Trunk Grp(s): 90
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Note: The CA-TSC Request field cannot contain a value until the TSC field is set to y.
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If this installation is using Fax, verify that the FAX field is set to T.38standard. 6. Press the key combination Control E to save the values on the window.
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using a dial plan with more than five digits, you must adjust this number accordingly. 3. Submit the changes.
Adding a station
1. On the SAT form, type add station <n>, where <n> is the a number from the range of extension for your enterprise. 2. In the Type field, type the station type. 3. In the Coverage Path 1 field, type the coverage path number that was set while adding the coverage path. 4. In the Security Code field, type a code that you can use later to retrieve messages from the TUI. 5. Complete the remaining fields. 6. Submit the changes.
Saving translations
Translations refers to the process of configuring the communication server settings through the preceding procedures. When you complete the translations, you must save them.
At the SAT interface prompt, enter save translation. The system saves the translations.
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4. In the Switch Number field, type 1. 5. In the Extension Length field, enter the appropriate length. 6. In the Switch Integration Type field, enter SIP as the type of integration between the Communication Manager virtual system and the Communication Manager Messaging virtual system. 7. In the Quality of Service field, type a value for Call Control Per Hop Behavior (PHB) and Audio PHB or accept the default values. The value you enter for both the fields sets the quality of service level for call control messages and audio streams respectively on networks that support this feature. The value for both the fields must be in the range 0 to 63. The value must match the corresponding number configured for the network region used by the messaging signaling group on the switch. 8. In the Transport Method field, enter either TCP or TLS depending on the method you selected while administering the signaling group. 9. In the Far-end Connections field, by default only one procr connection is supported. 10. In the Connection 1 field, enter the IP address of procr. You also need to enter the port number that was administered on procr. 11. The Messaging Address field displays the IP address of Communication Manager Messaging. Note: The IP address of procr and Communication Manager Messaging is the same. Hence the port numbers must be different. For example, if the Connection 1 port number is set to 5060, you can set the Messaging Address port number to 5061. The port numbers you enter on this Web page must match the values used while administering Communication Manager. 12. In the SIP Domain field, enter the domain used for Communication Manager and Communication Manager Messaging while administering direct SIP integration. 13. In the Messaging Ports field, enter the number of voice ports the Communication Manager Messaging virtual system uses for mailbox connections to the Communication Manager virtual system. 14. In the Switch Trunks field, enter the total number of trunks for Communication Manager. 15. If you have configured SRTP for messaging, in the Media Encryption field, enter the type of Secure Real-time Transport Protocol (SRTP) encryption for messaging. Important: You need to enable the SRTP feature in the change customer-options form and set the media encryption type in the change ip-codec-set form on Communication Manager. 16. Click Save.
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Subscribers
Subscribers
Subscriber Management
System Manager lets you perform selected messaging system administration activities. You can add, view, edit, and delete subscribers through System Manager. Apart from subscriber management, you can also administer mailboxes and modify mailbox settings for a messaging system. System Manager supports: Communication Manager 5.0 and later Avaya Aura Messaging 6.0 Avaya Aura Modular Messaging 5.0 and later Communication Manager Messaging 5.2 (with patch having LDAP support) and later
Adding a subscriber
1. On the System Manager console, under Elements, click Messaging. 2. Click Subscriber in the left navigation pane. 3. Select one or more messaging systems from the list of Messaging Systems. 4. Click Show List. 5. Click New.
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6. Complete the Basic Information, Subscriber Directory, Mailbox Features, Secondary Extensions, and Miscellaneous sections. 7. Complete the Add Subscriber page and click Commit to add the subscriber. Note: If you select more than one Messaging, Modular Messaging, or Communication Manager Messaging from the list of messaging systems, and then click New, the system displays the Add Subscriber page with the first Messaging, Modular Messaging, or Communication Manager Messaging in context.
Editing a subscriber
1. On the System Manager console, under Elements, click Messaging. 2. Click Subscriber in the left navigation pane. 3. Select a messaging system from the list of Messaging Systems. 4. Click Show List. 5. From the Subscriber List, choose the subscriber you want to edit. 6. Click Edit or View > Edit. 7. Edit the required fields in the Edit Subscriber page. 8. Click Commit to save the changes.
Viewing a subscriber
1. On the System Manager console, under Elements, click Messaging. 2. Click Subscriber in the left navigation pane. 3. Select a messaging system from the list of Messaging Systems. 4. Click Show List. 5. Select the subscriber you want to view from the Subscriber List. 6. Click View.
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Subscribers
Note: You cannot edit any field on the View Subscriber page.
Deleting a subscriber
1. On the System Manager console, under Elements, click Messaging. 2. Click Subscriber in the left navigation pane. 3. Select a messaging system from the list of Messaging Systems. 4. Click Show List. 5. Select the subscriber you want to delete from the Subscriber List. 6. Click Delete. The system displays a confirmation page for deleting the subscriber. 7. Confirm to delete the subscriber or subscribers. Note: You cannot delete a subscriber associated with a user through mailbox management. You can delete the user associated subscribers only through User Profile Management.
Subscriber List
Subscriber List displays all the subscribers under a messaging version (Messaging, Communication Manager Messaging, or Modular Messaging). You can apply filters to each column in the Subscriber List. You can also sort the subscribers according to each of the column in the Subscriber List. When you click Refresh, you can view the updated information available after the last synchronization operation.
Name Name Mailbox Number Email Handle Description Specifies the name of the subscriber. Specifies the mailbox number of the subscriber. Specifies the e-mail handle of the subscriber.
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Description Specifies the time and date when the subscriber details were last modified. If a subscriber is associated with a user, then the system displays the name of the user in this column. Specifies the messaging system of the subscriber.
Filtering subscribers
1. On the System Manager console, under Elements, click Messaging. 2. Click Subscriber in the left navigation pane. 3. Select a messaging system from the list of Messaging Systems. 4. Click Show List. 5. Click the Filter: Enable option in the Subscriber List. 6. Filter the subscribers according to one or multiple columns. 7. Click Apply. To hide the column filters, click Disable. This does not clear any filter criteria that you have set. Note: The table displays only those subscribers that match the filter criteria.
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Subscribers
Basic Information
Field Last Name First Name Extension Description Specifies the last name of the subscriber. Specifies the first name of the subscriber. Specifies a number that is between 3 to10-digits in length, that the subscriber will use to log on to the mailbox. Other local subscribers can use the Mailbox Number to address messages to this subscriber. The Mailbox Number is: Within the range of Mailbox Numbers assigned to your system. Not assigned to another local subscriber. A valid length on the local machine. Password The default password that a user has to use to login to his/her mailbox. The password you enter can be 1 to 15digits in length and cannot be blank The class of service for this subscriber. The COS controls subscriber access to many features and provides general settings, such as mailbox size. You can select an option from the dropdown box. Specifies the default community ID for the subscriber. Community IDs are used to control message sending and receiving among groups of subscribers. The default value is 1. Specifies the number of the switch on which this subscriber's extension is administered. You can enter 0 through 99, or leave this field blank. Leave this field blank if the host switch number should be used. Enter 0 if no message waiting indicators should be sent for this subscriber. You should enter 0 when the subscriber does not have a phone on any switch in the network. Account Code Specifies the Subscriber Account Code. The Subscriber Account Code is used to create Call Detail Records on the switch for calls placed by the voice ports. The value you enter in this field can contain a combination of digits from 0 to 9. If an account code is not specified, the system will use the subscriber's mailbox extension as the account code.
COS
Community ID
Switch Number
Subscriber Directory
Field Email Handle Description Specifies the name that appears before the machine name and domain in the subscriber's e-mail address.
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Mailbox Features
Field Covering Extension Description Specifies the number to be used as the default destination for the Transfer Out of Messaging feature. You can enter 3 to 10 digits in this field depending on the length of the system's extension, or leave this field blank.
Secondary Extensions
Field Secondary extension Description Specifies the number assigned to a subscriber for receiving fax messages. Valid Entries are blank or 3-10 digits (0-9), depending on the length of the system's extension.
Miscellaneous
Field Description
Misc 1 Specifies additional, useful information about a subscriber. Entries in this field are for convenience and are not used by the messaging system. Misc 2 Specifies additional, useful information about a subscriber. Entries in this field are for convenience and are not used by the messaging system. Misc 3 Specifies additional, useful information about a subscriber. Entries in this field are for convenience and are not used by the messaging system. Misc 4 Specifies additional, useful information about a subscriber. Entries in this field are for convenience and are not used by the messaging system. Button Commit Schedule Save as Template Reset Edit Done Cancel Description Adds the subscriber to the messaging system. Adds the subscriber at the specified time. Saves the settings as a template. Clears all the changes. Allows you to edit the fields. Completes your action and takes you to the previous page. Takes you to the previous page.
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Upgrades
Upgrades
Upgrade paths
The upgrade paths to Communication Manager Messaging Release 6.0.1 are: Upgrading IA770 Release 4.0.5 to CMM Release 6.0.1 Upgrading CMM Release 5.2.1 to CMM Release 6.0.1
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Chapter 6: Hardware
This chapter describes the new hardware, including the Avaya Common Severs Dell PowerEdge R610 and HP ProLiant DL360 G7, and new endpoints supported by Communication Manager Release 6.0.1.
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Hardware
automatically synchronize with your Gmail account at regular intervals to ensure you have the most up-to-date information. surf the web For more information, see Avaya Video Conferencing Solution Release 6.0.
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The Avaya 1020 Video Conferencing endpoint has the following characteristics: Supports 1 HD display. The recommended HD display size is 32 to 42 inches. Does not support optional HD camera Single display for viewing participants and content Graphical display size is 1024 x 576 pixels
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Hardware
The Avaya 1050 Video Conferencing endpoint has the following characteristics: Supports 2 HD displays. The recommended HD display size is 50 to 65 inches. 8-port MCU for up to 8 simultaneous users at 720p resolution, or 6-port MCU for up to 6 simultaneous users at 1080p resolution Supports 2 optional HD camera
Front of server
Note: Servers ship with 24 hard disk drives, depending upon product requirements.
No. 1 2 3 4 5 6 Description Not present Not present DVD-RW HP Systems Insight Display Front USB connector Video connector
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No. 7 8 9 10
Description Hard drive bay 4 Hard drive bay 3 Hard drive bay 2 Hard drive bay 1
Back of server
Reference Description 1 Slot 1 PCIe2 x8 (8, 4, 2, 1) Note: Servers might ship with a PCI card installed, depending upon product requirements. 2 Slot 2 PCIe2 x16 (16, 8, 4, 2, 1), 75W +EXT 75W* Note: Servers might ship with a PCI card installed, depending upon product requirements. 3 4 5 6 7 8 9 10 11 12 Power supply bay 1 (populated) Power supply bay 2 iLO 3 connector Serial connector Video connector NIC 4 connector NIC 3 connector NIC 2 connector NIC 1 connector USB connectors (2)
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Hardware
*This expansion slot provides 75 W of power to an adapter, with an additional 75 W of power supplied by external power.
Server specifications
Baseline configurations and options for the HP DL360 G7 server:
Component DL360 G7 Processor Minimum specification 1U chassis, dual socket Simplex configuration: Intel E5620 Quad Core / 2.4 GHz (Westmere), 1 CPU, 3 memory channels per CPU with up to 3 RDIMMs per channel Note: Simplex server with the single E5620 2.4 GHz processor can be used in a duplex server configuration. Duplex configuration: Intel X5670 six Core / 2.93 GHz (Westmere), 1 CPU, 3 memory channels per CPU with up to 3 RDIMMs per channel Memory HW RAID 1 Disk drive 6 x 2GB DDR3 RDIMMs (1333 MHz) for a N/A total of 12GB P410i RAID controller with 256MB cache and battery backup. Optioned as RAID 5 146GB SAS 2.5" 10K RPM 6G DP Hard Drive. Base configuration: 272 total: RAID 5, 3 x 146GB drives NICs 6 NIC ports HP NC382T PCI Express Dual Port Gigabit NIC expansion card (Broadcom 5709 silicon) in addition 4 integrated ENET Gigabit NIC ports N/A N/A N/A Upgrade options based on product requirements No additional options supported. N/A
PCI slots
Two PCI-Express Gen 2 expansion slots: N/A (1) full-length, full-height slot and (1) lowprofile slot (1-FL/FH x 16 PCIe & 1-LP x 8 PCIe Riser No additional options supported.
Removable media Slim line SATA DVD-RW optical drive (used in all Avaya configurations)
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Minimum specification Single 460 W hotplug AC power supply 3 fan modules (fan redundancy standard) 1 front USB, 2 back USB, 1 internal USB
Upgrade options based on product requirements Redundant 460 W power supply available. No additional options supported.
Environmental specifications
The HP DL360 G7 environmental specifications are listed below:
Specification Temperature range Note: All temperature ratings shown are for sea level. An altitude derating of 1C per 300 m (1.8 per 1,000 ft.) to 3048 m (10,000 ft.) is applicable. No direct sunlight allowed. Operating Shipping Maximum wet bulb temperature Relative humidity (noncondensing) 10C to 35C (50F to 95F) -40C to 70C (-40F to 158F) 28C (82.4F) Value
Note: Storage maximum humidity of 95% is based on a maximum temperature of 45 C (113F). Altitude maximum for storage corresponds to a pressure minimum of 70 kPa. 10% to 90% 5% to 95%
Operating Non-operating
Physical specifications
The HP DL360 G7 physical specifications are listed below:
Specification Dimensions Height: 4.32 cm (1.70 in) Width: 42.62 cm (16.78 in) Value
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Hardware
Specification Depth: 69.53 cm (27.38 in) Weight (maximum; two processors, two power supplies, eight hard disk drives) Weight (minimum; one processor, one power supply, no hard drives) Weight (no drives installed) 15.97 kg (35.20 lb)
Value
References
For more information on HP DL360 G7 server, see the following: Installing the HP ProLiant DL360 G7 Server, 03-603799. Maintaining and Troubleshooting the HP ProLiant DL360 G7 Server, 03-603803.
Front of server
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Note: Servers ship with 24 hard disk drives, depending upon product requirements.
Reference 1 2 3 4 5 6 7 8 9 10 Description Power-on indicator, power button NMI button USB connectors (2) Video connector LCD menu buttons LCD panel System identification button Hard drives (maximum 4) DVD-RW System identification panel
Back of server
Reference Description 1 2 3 4 iDRAC6 Enterprise port (optional) VFlash media slot (optional) Serial connector PCIe slot 1 Note: Servers might ship with a PCI card installed, depending upon product requirements.
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Hardware
Reference Description 5 6 7 Video connector USB connectors (2) PCIe slot 2 Note: Servers might ship with a PCI card installed, depending upon product requirements. 8 9 10 11 12 13 Ethernet connectors (4) System status indicator connector System status indicator System identification button Power supply 1 (PS1) Power supply 2 (PS2)
Server specifications
Baseline configurations and options for the Dell R610 server:
Component R610 Processor Minimum specification 1U chassis, dual socket Simplex configuration: Intel E5620 Quad Core / 2.4 GHz (Westmere), 1 CPU, 3 memory channels per CPU with up to 2 RDIMMs per channel Note: Simplex server with the single E5620 2.4 GHz processor can be used in a duplex server configuration. Duplex configuration: Intel X5670 six Core / 2.93 GHz (Westmere), 1 CPU, 3 memory channels per CPU with up to 2 RDIMMs per channel Memory HW RAID 1 6 x 2GB DDR3 RDIMMs (1333 MHz) for a N/A total of 12GB H700 RAID controller with 512MB cache N/A and battery backup. Optioned as RAID 5. Upgrade options based on product requirements Listed below N/A
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Minimum specification 146GB SAS 2.5" 10K RPM 6G DP Hard Drive. Base configuration: 272 total: RAID 5, 3 x 146GB drives
NICs
6 NIC ports Broadcom 5709 Dual Port 1GbE NIC (430-3261) in addition 4 integrated ENET gigabit NIC ports 2 PCIe risers (left and center) provide: Two x 8 PCIe Gen2 slots One x 4 PCIe Gen 1 slot FH/HL PCIe card support
N/A
PCI slots
Removable media DVD+/-RW SATA internal Power supply Fans Single 502 W Hotplug AC power supply Redundant Speed Adjusting Fans standard (5 for single processor) 2 front USB, 2 back USB, 1 internal USB
No additional options supported. Redundant 502 W power supply available. No additional options supported. (2nd processor includes 1 additional fan)
Additional items
Environmental specifications
The Dell R610 environmental specifications are listed below:
Specification Temperature Operating 10 to 35C (50 to 95F) with a maximum temperature gradation of 10C per hour Note: For altitudes above 2,950 feet, the maximum operating temperature is derated 1F per 550 ft. Storage Relative Humidity -40 to 65C (-40 to 149F) with a maximum temperature gradation or 20C per hour Value
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Hardware
Specification Operating Storage Altitude Operating -16 to 3,048 m (-50 to 10,000 ft.) Note:
Value 20% to 80% (non-condensing) with a maximum humidity gradation of 10% per hour 5% to 95% (non-condensing) with a maximum humidity gradation of 10% per hour
For altitudes above 2,950 ft, the maximum operating temperature is derated 1F per 550 ft. Storage -16 to 10,600 m (-50 to 35,000 ft.)
Physical specifications
The Dell R610 physical specifications are listed below:
Specification Height: 4.26 cm (1.68 in) Width: 48.24 cm (18.99 in) with rack latches Dimensions 42.4 cm (16.99 in) without rack latches Depth: 77.2 cm (30.39 in) with power supplies and bezel 73.73 cm (29.02 in) without power supplies and bezel Weight (maximum configuration) 17.69 kg (39 lb) Value
References
For more information on Dell R610 server, see the following: Installing the Dell PowerEdge R610 Server, 03-603793. Maintaining and Troubleshooting the Dell PowerEdge R610 Server, 03-603804.
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Note: To view and save the accompanying ReadMe file, select RDTT_Readme_2.1.doc.
Administrator guide
The following changes apply to the Administering Avaya Aura Communication Manager, 03-300509:
PE Interface configuration
The description of PE Interface Acceptance Test is added under the PE Interface configuration section.
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If the Status Summary page does not provide the information stated above, you should verify the following: For Communication Manager 5.0 and 5.1 releases, PE Interface should be set to one of the Ethernet interfaces on the Set Identities page, and PE Interchange Priority should be set to the same value (but not IGNORE) on the Configure Interfaces page on both servers. For Communication Manager 6.0 and later releases, Functional Assignment for eth0 should include Processor Ethernet on the Network Configuration page, and the PE Interchange Priority should be set to the same value (but not IGNORE) on the Duplication Parameters page on both servers. If the main server or ESS server is duplicated, the Current Alarms page or the almdisplay -v shell command should not show any active _PE alarms for up to 15 minutes after both servers have been running as an active or standby pair.
1. Enter list ip-network-region igar-dpt to see the IP Network Regions IGAR-DPT screen, which gives an overview of fields related to the Inter-Gateway Alternate Routing and Dial Plan Transparency features. 2. Ensure that the IGAR and DPT parameters are administered according to your design.
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Suppress alarming
Reference 5.2 version pages 217, 220, 227, and 247, step four is removed: Log off and close the dialog box.
Condition Codes
The following condition codes are added to the existing condition codes table:
Condition codes O P Description Identifies CDR records for all calls in which URI was used as dialed digits. Identifies CDR records for all calls in which SA8957 PIN code for Private Calls was used.
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Call Park
If you enable the Drop Parking User From the Call After Timeout field, the system automatically drops the parking user from the call after timeout.
Specifies to the system to automatically Drop Parking User drop the parking user from the call after the From the Call After timeout that is set. Timeout
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telephones. The system does not check the notifications to be displayed when you disable all the options. However, if you activate Do Not Distrub (DND) notification field, only the DND notification appears on the endpoints. This is because the system checks the displayed notifications only when you enable at least one of the options.
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to a location or is reached through partition group routing, EMU registration is not allowed.
Maintenance Alarms
The following changes apply to the Maintenance Alarms for Avaya Aura Communication Manager, Media Gateways and Servers, 03-300430:
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disable synchronization-switch
The disable synchronization-switch command is renamed as disable synchronization.
enable synchronization-switch
The enable synchronization-switch command is renamed as enable synchronization.
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Maintenance Commands
Error Code
Test Result
Description / Recommendation 1. Retry the command at 1-minute intervals, up to 3 times. 2. Escalate if the problem persists.
2500
ABORT
Internal system error. 1. Retry the command at 1-minute intervals, up to 3 times. 2. Escalate if the problem persists.
ANY
FAIL
VoIP media is not available in the IP stations region or any connected region. 1. Verify that there are VoIP media assigned to the stations region. Valid media are IPMEDRO boards or Branch Gateways. 2. If there are VoIP media assigned to this Stations region, verify that the media are in service.
PASS
Maintenance Commands
The following changes apply to the Maintenance Commands for Avaya Aura Communication Manager, Media Gateways and Servers, 03-300431:
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disable synchronization-switch
The disable synchronization-switch command is renamed as disable synchronization.
enable synchronization-switch
The enable synchronization-switch command is renamed as enable synchronization.
Actual Digits outpulsed when you choose each of the preferences in the chosen Outpulsed Digits route pattern. by Preference
pingall
pingall [-s [ServerID]] [-i [cab#][carrier]] [-c count ][-v ]
Use pingall to verify basic connectivity of all IPSI circuit packs. -a -s ServerID Ping all network entities on the remote sides, including servers, routers, and IPSI circuit packs. Ping a specific customer LAN
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Reports
-c count -v -?
The number of test messages for each network entity Turn on verbose mode Display a description of command options
Example
init@sraydb2-srv1> pingall -a Testing.. HostName IPAddress ipsi-A02b 172.16.5.54 ipsi-A02a 172.16.5.53 ipsi-A01b 172.16.5.52 ipsi-A01a 172.16.5.51 init@sraydb2-srv1> Status Pass Pass Pass Pass
Reports
The following change apply to the Avaya Aura Communication Manager Reports, 555-233-505:
Actual Digits outpulsed when you choose each of the preferences in the chosen Outpulsed Digits route pattern. by Preference
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Screen Reference
The following changes apply to the Avaya Aura Communication Manager Screen Reference, 03-602878:
Agent LoginID
The description of the Security Code field on the Agent LoginID screen is modified.
Security Code
The four-digit station security code (password) for the Demand Print messages feature.
Attendant Console
The description of the Security Code field on the Attendant Console screen is modified.
Security Code
The station security code required by the SoftConsole IP attendant.
Percent Full
Valid Entry 0 to 100 Usage The percentage of system memory resources that have been allocated for the dial plan currently used. For details on the system memory resources, see Avaya Aura Communication Manager System Capacities Table, 03-300511.
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Screen Reference
For more information about the Net field, see Uniform Dial Plan Table section of the Avaya Aura Communication Manager Screen Reference, 03-602878.
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Restrict Calls
Indicates the type of calls to block first during overload traffic conditions on the system.
Valid Entry stations-first all-trunks-first public-trunksfirst Usage Deny new traffic generated by internal stations, allowing inbound calls only. This works best in call center environments. Deny all incoming trunk calls and does not block station off-hook. Deny incoming calls on ISDN public trunks and analog CO trunks.
Hunt Group
The description of the Security Code field on the Hunt Group screen is modified.
Security Code
The four-digit station security code (password) for the Demand Print messages feature.
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Screen Reference
IP Network Region
The valid entries of the WAN-BW limits (Total) field are modified on the IP Network Region screen.
1 to 65
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CPN Len
Valid Entry 1 to 16 blank Usage A number between 1 and 16 that indicates the length of calling party number (CPN). Leave blank when deleting an entry. This is the default value.
CPN Prefix
Valid Entry Any combination of digits 0 to 9, up to 16 digits. The '+' sign is also valid. blank Usage Up to 16 digits to indicate the calling party prefix.
Indicates that all trunk groups are valid provided the Modify Tandem Calling Party field on the ISDN Trunk Group screen is set to y. A specific CPN digit string match is not required, provided other matching criteria for tandem CPN modification are met. This is the default value.
Delete
Valid Entry 1 to 16 all blank Usage A valid number of deleted digits up to 16. Indicates that all digits are deleted. Indicates that all trunk groups are valid provided the Modify Tandem Calling Party field on the ISDN Trunk Group screen is set to y. No digits are deleted from the received calling party number. This is the default value.
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Screen Reference
Insert
Valid Entry Any combination of digits 0 to 9, up to 16 digits. The '+' sign is also valid. blank Usage A valid number between 1 and 16 to indicate the number of digits to insert.
Indicates that all trunk groups are valid provided the Modify Tandem Calling Party field on the ISDN Trunk Group screen is set to y. The received calling party number is not prefixed with any digits. This is the default value.
Location
The description of the Location field on the AAR and ARS Digit Analysis Table, AAR and ARS Digit Analysis Table, and Dial Plan Analysis Table screens is modified as follows:
Valid Entry 1 to 250 Usage (Depending on your server configuration, see Avaya Aura Communication Manager System Capacities Table, 03-300511.) The location of the endpoint that is dialing the digits. See the Location sections in Avaya Aura Communication Manager Feature Description and Implementation, 555-245-205, for the other ways to assign a location, and for a list of features that use location. Phones dialing from this location use the entries in the Call Type Digit Analysis Table. If there are matching entries in the telephones location, those entries are used. If there are no matching entries in the phones location, the Communication Manager tries the entries in location all. If the Multiple Locations field is disabled, the value of the Location field is all.
all
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Percent Full
The description of the Percent Full field on the AAR and ARS Digit Analysis Table , AAR and ARS Digit Conversion Table, Precedence Routing Digit Analysis Table, and Toll Analysis screens is modified as follows:
Value 0 to 100 Comments The percentage of system memory resources that have been used by the table. For details on the system memory resources, see Avaya Aura Communication Manager System Capacities Table, 03-300511.
Security Code
The station security code that users must dial to retrieve voice messages and to use the Demand Print Message feature. Accepts from three to eight digits.
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Screen Reference
Subscriber Number
Note: If the Subscriber Number is local, the form does not send any DCS messages over the listed Sig Grp/TSC Index. Therefore, you can put a block entry like '2xxx' with the understanding that if extension 2001 is local, no DCS message will be sent.
Station
The description of the Security Code field on the Station screen is modified.
Security Code
The security code required by users for specific system features and functions are as follows: Extended User Administration of Redirected Calls Personal Station Access Redirection of Calls Coverage Off-Net Leave Word Calling Extended Call Forwarding Station Lock Voice Message Retrieval Terminal Self-Administration Enterprise Mobility User Extension to Cellular Call Forwarding Posted Messages Security Violation Notification Demand Printing The required security code length is administered system wide.
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Security Code
The four-digit station security code (password) for the Demand Print messages feature.
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Screen Reference
From
Percent Full
Displays the percentage (0 to 100) of the memory resources allocated for the uniform dial plan data that are currently being used. For details on the system memory resources, see Avaya Aura Communication Manager System Capacities Table, 03-300511.
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Note: The Usage Allocation Enhancements feature is helpful outside the US, where the default Network Facilities available in the system are not very useful.
Upgrades
The following changes apply to the Upgrading to Avaya Aura Communication Manager Release 6.0.1, 03-603560.
disable synchronization-switch
The disable synchronization-switch command is renamed as disable synchronization.
enable synchronization-switch
The enable synchronization-switch command is renamed as enable synchronization.
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Index A
A175 Desktop Video Device .......................................81 AAR and ARS Digit Analysis Table ...........................102 add media-gateway ....................................................24 Add Signaling Group field descriptions .................38, 49 Add Signaling Group field descriptions for IPv6 .........62 Add Trunk Group Page 1 field descriptions Communication Manager Messaging Federal .....50 Add Trunk Group Page 1 field descriptions for IPv6 . .63 Add Trunk Group Page 2 field descriptions ..........51, 64 Add Trunk Group Page 3 field descriptions ..........51, 65 Add Trunk Group Page 4 field descriptions ..........52, 65 Adding a coverage path for messaging ...........43, 56, 70 Adding a signaling group for direct SIP integration .... 38 Adding a signaling group for direct SIP integration for Communication Manager Messaging Federal 48 Adding a signaling group for messaging ....................61 Adding a station ..............................................44, 57, 71 Adding a trunk group ..................................................63 Adding IP address in IPv6 format of Communication Manager ........................................................66 Adding node names for SIP integration ................37, 48 Adding node names IP ...............................................59 adding subscribers CMM; field description CMM field description editing subscribers CMM field description .....76 viewing subscribers CMM; field description . .76 Adding trunk group for direct SIP integration ........39, 50 Administering the Switch Link for direct SIP integration ............................................................45, 57, 71 Administrator guide changes ......................................94 After Xfer or Held Call Drops ....................................114 Agent LoginID ...........................................................104 Alarms ........................................................................99 Assigning an Analog Trunk Port .................................17 Assigning members from more than one signaling group to one SIP trunk group ..................................21 Assigning synchronization reference ..........................14 Attendant Console ....................................................104 Avaya 1000 Series Video Conferencing endpoint ...............................82 Avaya Branch Gateways changes .............................31 Call forward override ..................................................96 Call Park ...............................................................17, 97 parking call using TAC .........................................17 Change Route-Pattern field descriptions ........42, 54, 68 change synchronization ..............................................25 Changing a route pattern ................................41, 54, 68 Changing AAR analysis ..................................44, 56, 70 Changing IP network region .................................42, 55 Changing private numbering ...........................41, 53, 67 Changing the IP Codec Set .............................43, 55, 69 Changing the IP Network Region ...............................69 Clock Synchronization over IP ........................11, 12, 15 administration .......................................................12 detailed description ..............................................11 interactions ...........................................................15 screens ................................................................12 Communication Manager changes .............................11 Communication Manager Messaging R6.0.1 Embedded direct SIP integration to Communication Manager R6.0.1 .............................................37 Condition code ...........................................................96 Considerations Administrable Language Displays ........................97 CPN Len ...................................................................108 CPN Prefix ................................................................108 Creating a hunt group for messaging ..............40, 52, 66
D
Defining IP interfaces for Processor Ethernet ............60 Delete .......................................................................108 Deluxe paging branch gateways ..................................................16 Deluxe paging for analog trunks .................................16 disable synchronization ..............................................26 disable synchronization-switch ..................100, 102, 114 Disabling synchronization ...........................................15 Display between Locations with these Display Parameters ....................................................21 display synchronization ..............................................25 documentation and procedure updates ......................93 download RDTT .........................................................93 downloading Reliable Data Transport Tool ...............................93 Drop Parking User From the Call After Timeout .......105
C
Call Admission Control ...............................................34
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E
enable synchronization ...............................................26 enable synchronization-switch ...................100, 102, 114 Enabling IPv6 format on the gateway .........................65 endpoint Avaya 1010 Video Conferencing .........................82 Avaya 1020 Video Conferencing .........................82 Avaya 1030 Video Conferencing .........................83 Avaya 1040 Video Conferencing .........................83 Avaya 1050 Video Conferencing .........................83 Enhanced Redirection Notification .............................97
list ars route-chosen .................................................102 list synchronization .....................................................25 listing all administered gateways ................................13 Location ....................................................................109
M
mailbox administration subscriber management ......................................73 Maintenance Commands Media Gateways and Servers ............................101 Media Path Status Test (#1374) ...............................100 Multiple signaling groups in one SIP trunk group . 19, 20 Detailed description .............................................19 screens ................................................................20 Multiple signaling groups in one SIP trunk group administration ................................................19
F
Feature Description and Implementation changes .....96 Feature-related system parameters ...........................16 Feature-Related System Parameters .......................105 filtering subscribers using filters; subscribers ......................................76
N
Number display - Short Number Display on Inter Location Calls ..............................................................21 Numbering-Private Format screen ............................110 Numbering-Public/Unknown Format screen .............110
H
Hardware ....................................................................81 Hunt Group ...............................................................106
I
Identity for Calling Party Display ...............................113 Incoming Call Handling Treatment ...........................107 Insert .........................................................................109 interactions, see interactions under individual feature names ............................................................98 interactions, see interactions under individual feature names\ ...........................................................15 introduction ...........................................................84, 88 IP interfaces field descriptions ....................................60 IP Network Region ..............................................15, 107 IP Signaling Group Far-End Status Test ...................100 IP Synchronization .....................................................23 IP-SYNC .....................................................................23 IPSI Connection Up Time .........................................112 IPv6 ............................................................................31 IPv6 overview for Communication Manager Messaging .......................................................................59 ISDN Numbering Calling Party .................................107
O
Overview of Emergency Calling .................................33
P
Passive Signalling Station ..........................................18 PE Interface acceptance test .....................................94 PE Interface configuration ..........................................94 Percent Full ................................................104, 110, 113 Personal CO Line Group ..........................................110 pingall command ...........................................................102 Port Station ..................................................................18 provisioning Session Manager and Communication Manager CAC together .................................35
R
RDTT download .........................................................93 Restarting the messaging application .............46, 59, 73 Restrict Calls ............................................................106
L
legal notice ...................................................................2
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S
Saving translations ..........................................45, 57, 71 Screen Reference changes ......................................104 screens, see screens under individual feature names 12 Security Code .....................................104, 106, 110112 Attendant Console ..............................................104 see also considerations under individual feature names ..................................................................15, 98 server baseline specifications, configuration, and options . . 86, 90 environmental specifications ..........................87, 91 front view ........................................................84, 89 physical specifications ....................................87, 92 rear view .........................................................85, 89 Session Manager .......................................................33 Setting feature access codes for messaging ..............47 Setting up IP synchronization ...............................13, 14 Setting up Passive Signaling Station ..........................17 Setting up the BRI trunk board ...................................14 Setting up the signaling groups ..................................20 signaling group .....................................................38, 48 SIP-SGRP (SIP Signaling Group) Error Type 258 ...................................................101 Special applications features ................................................................29 Station .......................................................................111 Station Security Code interactions ...........................................................98 status ip-synchronization ............................................27 subscriber list .............................................................75 subscriber; view viewing subscribers ..............................................74 subscribers; add adding subscribers ...............................................73 subscribers; new ..................................................73 subscribers; delete deleting subscribers removing subscribers ....................................75
subscribers; edit editing a subscriber ..............................................74 editing subscribers ...............................................74 Suppress alarming .....................................................95 switch link administer .................................................45, 57, 71 Sync ...........................................................................16 synchronization .........................................................114 Synchronization over IP .............................................16 System parameters customer options Usage Allocation Enhancements .......................112 System Parameters Port Networks ...........................112 system requirements for EMU ....................................98
T
Terminating Extension Group ...................................112 Trunk Group Protocol Variations .............................................113 trunk group for direct SIP integration ....................39, 50 Trunk Side XOIP Modem Support ..............................22
U
UDP-ARS Calls Considered Offnet ..........................105 Upgrade paths ......................................................29, 79 Usage Allocation Enhancements .......................112, 113 Use for IP Sync ..........................................................24
V
Vector Directory Number ..........................................114
W
WAN-BW limits (Total) ..............................................107
X
XOIP Treatment ..........................................................22
Z
Zip Tone Burst For Call master Endpoints ................106
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