*Kaizen A Japanese term for improvement. Kaizen aims to improve efficiency and quality i n all things.

It contains five elements: teamwork, personal discipline, improved morale, quality circles and an open door for suggestions.

*kaizen Key concept in the quality movement that revolutionized Japanese manufacturing a fter World War II. As much a social system as an industrial process, kaizen is a t the heart of the quality philosophy. It involves the use of small teams of wor kers, called quality circles, to analyse and make suggestions for improving thei r own work tasks.

*TQM, also known as Total Quality Control (TQC), is a management tool for improv ing total performance.

TQC means organized Kaizen activities involving everyone in a company managers a nd workers in a totally systemic and integrated effort toward improving performa nce at every level. It is to lead to increased customer satisfaction through sat isfying such corporate cross-functional goals as quality, cost, scheduling, manpower development, and new product develo pment.

*According to the Japan Industrial Standards, "implementing quality control effe ctively necessitates the cooperation of all people in the company, including top management, managers, supervisors, and workers in all areas of corporate activi ties such as market research and development, product planning, design, preparat ion for production, purchasing, vendor management, manufacturing, inspection, sa les and after-sale services, as well as financial control, personnel administrat ion, and training & education. Quality control carried out in this manner is cal led company-wide quality control or total quality control (TQC)." Quality control in Japan deals with quality of people. It is the fundamental con cept of the Kaizen-style TQC. Building quality into its people brings a company a half-way towards producing quality products. *Kaizen means "improvement". Kaizen strategy calls for never-ending efforts for improvement involving everyone in the organization managers and workers alike. Kaizen and Management Management has two major components: maintenance, and improvement. The objective of the maintenance function is to maintain current technological,

managerial, and operating standards. The improvement function is aimed at improv ing current standards. *Kaizen (???), Japanese for "improvement", or "change for the better" refers to philosophy or practices that focus upon continuous improvement of processes in m anufacturing, engineering, game development, and business management. It has bee n applied in healthcare,[1] psychotherapy,[2] life-coaching, government, banking , and other industries. 5s HOUSEKEEPING *What Is 5S? 5S is a set of techniques providing a standard approach to housekeeping with in Lean . It is often promoted as being far more than simply housekeeping and some of the elements described below certainly have broader implications. 1.*5s Seiri (Sort) Seiri is the identification of the most successful physical Organisation of the workplace. It has been variously anglicised as Sort, Systematisation or Simplify by those w ishing to retain the S as the initial letter of each element. 2.*5s Seiton (Set) Seiton is the series of steps by which the optimum organisation identified in th e first pillar are put into place. The standard translation is Orderliness but again some wish to keep the initial S and use Sort (yes, that is also one of the translations of Seiri), Set in orde r, Straighten and Standardisation. 3.*5s Seiso (Shine) Anglicised as Cleanliness but again the initial S can be retained in Shine, or S weeping. The principle here is that we are all happier and hence more productive in clean , bright environments. There is a more practical element in that if everything is clean it is immediate ly ready for use. 4.*5s Seiketsu (Standardisation) This is well described as Standardised cleanup, but other names adopted include Standardisation (not to be confused with the second pillar), Systematisation and Sanitation. Seiketsu can be the thought of as the means by which we maintain the first three pillars. 5.*5s Shitsuke (Sustain) The final stage is that of Discipline. For those who wish to retain the use of i nitial S's in English this is often listed as Sustain or Self-discipline.

There is a fundamental difference between Seiketsu and Shitsuke. The fourth pillar is the introduction of a formal, rigorous review programme to ensure that the benefits of the approach are maintained.