Mark Hynan 5396 Mapletree Drive Flint, Michigan 48532 Home Phone: 810-732-7236 Cell Phone : 810-444-6778 E-Mail:

mh10bbbe4@westpost.net

Over 23 years of Program Management, Engineering, Quality, Manufacturing, and Sa les experience in plastic injection molded products. Possesses the ability to c ombine an extensive background in quality/customer assure with understanding of manufacturing needs in the early design stages of new product development, thus avoiding costly issues in quality, timing, and tooling changes. Works as part of a team structured organization, analyzing the entire teams inpu t and recommendations to launch programs, with emphasis on quality, production, and tooling feasibility by design. Think outside the box targeting improved meth ods, and challenge team members to approach new programs with a "what if we...?" , not a "why didn't we...?" mind-set. Experience: Irvin Automotive, Pontiac Michigan, 2003 to Feb. 2010 Product Engineer (DRE) - Leather wrapped injection molded products Responsibilities include: * Lead contact at customer engineering and design studio groups. Worked with int ernal designers, quality, manufacturing, purchasing, supply base, and tooling so urces through prototype builds, AAR, / PPAP process and production launch of new programs. * Design and launched the first foam to plastic substrate over molded process at Irvin Automotive. This greatly reduces overall tolerances, assembly time, and e liminate quality issues inherent to past model designs. * This new process also improved craftsmanship and allowed Irvin to excel with c ustomers design studio's objectives which were not obtainable beforehand and is now the preferred design for all center console lids and armrest. * Prototype sign off, pre production build trouble shooting, production release drawings, gage design sign off, production released Bill of Materials, assembly sequence, work cell layout, and packaging. US Farathane, Sterling Heights, MI, 1996 to April 2003 Engineering Program Manager, - Injection molded products Responsibilities: * Lead contact with customer, Engineering/Purchasing and all internal department s to assure programs were successfully launched on time. * Program timing, budget, placing and following all program injection molds, 1st shot approvals, release of assembly drawings and production bill of materials. * Worked with Johnson Controls, Lear, and US Farathane to develop the USF Headre st Guide design to reduce complete seat issues such as "BSR" (buzz, squeak, and rattle) and actuation efforts. This new design removed a component and assembly

time and introduced an ability to tune/adjust to each customers' mating parts. T his was not available in past designs, and "BSR" was a continuous issue. This de sign became the core Headrest Guide design and was implemented on all new progra ms.

Mark Hynan Page 2

Regal Plastic Company, Roseville/Owosso, MI. 1994 -1996 Engineering Program Manager - Injection molded products. Responsibilities: * Coordinating new programs from program award through production launch. * Interacted with customer Engineering, internal departments and secondary mold and fixture suppliers to ensure the program remained on time and within allowed budget. * Transferred to the Owosso Facility and became plant engineer. Responsible for design and manufacturing engineering of all new inbound programs as well as all current production programs. Worked with manufacturing, tool room, and quality o n design issues, and joined the problem solving team for all current model produ ction issues. Vemco / Venture Industries, Grand Blanc/Fraser, MI. 1985 - 1993 Vemco Customer Assurance Painted exterior Injection molded products

Responsibilities: * Transferred from Venture Industries (Vemco's parent company). * Design and implementation of a new policy and tracking method to improve curr ent processing, recording, response timing, and reduction of customer concerns t hrough proper root cause analysis and corrective actions. * Lead contact on B.O.C. Supplier Growth Management Program. Performed warranty data analysis resulting in reductions of vehicle warranty claims on the Cadilla c "C" body exterior claddings and fascias. * Coordinated and implemented methods of corrective actions with customer assem bly plants, engineering and all in-house departments. Venture Corporate Quality Assurance Injection molded products

Responsibilities: * Interfaced with customer, in-house quality, engineering and production to assu re that all customer requirements were met or exceeded. * Developed new database tracking system to record, track, and divide customer c oncerns into proper area of plant (molding, paint, assembly, design). Issued mon thly reports to management, introduced "Lessons Learned Reports" to Engineering as a tool for new designs. * Lead contact on B.O.C. Supplier Growth Management Program. Performed warrant

y data analysis resulting in reductions of vehicle warranty claims for all instr ument panel carriers used on the Buick "H" and "C" and the Pontiac "H" body. * Coordinated and implemented methods of corrective actions with customer assemb ly plants, Engineering and all in-house departments. EDUCATION: Ferris State University; Associate of Applied Science - Plastics Engineering.