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KATHERINE BIGGERS 740 SYLVAN ROAD, MILLINGTON, TENNESSEE 38053 901.361.5467 BIGGERS_KATHY@YAHOO.

COM

QUALIFICATIONS PROFILE Goal oriented, highly talented, and accomplished professional with more than 12 years of experience in sales, retail, and project management. Background include s driving operational growth, leading primary and turnaround efforts, emphasizin g business opportunities, and ensuring compliance with legal and regulatory requ irements. Possess ability to complete projects within budget constraints and mar ket-driven timelines while developing significant profits. Exemplify strong writ ing and communication abilities. AREAS OF EXPERTISE Business Management Office Management Strategic Planning CAREER HIGHLIGHTS Program Management Presentation and Communications Public Relations Customer Service Negotiations Consultative Selling Budget Administration

-Actively involved in obtaining 93% of retail store s annual sales plan of $94M as wel s in handling operating profits while maintaining expenses, optimum staff manage ment, and compliance with budgetary goals. -Incorporated customer needs and market trends to capitalize on new market oppor tunities and business development initiatives. -Determined ways and strategies to maintain business growth and implemented idea s to obtain a competitive advantage. -Trained and geared personnel in supporting and controlling the MH-53J/M Pave Lo w helicopter, which cost more than $731M and ensured proper utilization of over $4M in critical and complicated equipment. -Oversee the inventory and reconstruction of the tail number bin program whereas 46 critical assets were returned to the supply system and over $900K accumulate d in new issue supply costs. -Closely supervised yearly operating budget of $240K and observed sourcing, acqu isition, and supply of mobility parts and pallets; ensured all critical equipmen t are available for the war on terrorism. -Formulated a comprehensive layout of eight new Vid-Mar storage cabinets, which decreased a high risk hazard, repositioned 2,100 mobility items, and improved fl oor space by 35%. -Handled operations assigned for 30 personnel as well as information management programs, which provided 1000 document submissions every month and authored comp licated executive correspondence. Logistics -Evaluated the damage of a downed aircraft in a hostile zone, organized its reco very to a safe location, and helped Air Force Office of Special Investigations i n determining $190K in missing assets. -Assumed responsibilities of 3 MH-53s and 23 technicians for a presidential supp ort mission after Hurricane Katrina; rescued 1,395 victims and 7.7K of cargo wer

e delivered 33K support equipment. -Determined space requirement for approaching CV-22 program and increased storag e by 400 square feet, enabling quick and effortless delivery of CV-22 equipment and parts. -Corresponded with the Depot team for additional storage, which resulted in $369 K in vital equipment safely stored. Aircraft Maintenance

-Exemplified advanced troubleshooting techniques to fix a persistent instrument landing system dysfunction; restored corroded cable connectors in 15 minutes; an d prevented critical mission delay. -Adept at handling 11 engine changes on 6 MH-53s affected by immediate action ti me change; thrived in completing 85% of the fleet in two weeks, which is two mon ths ahead of the given time; and deployed aircraft to OIF. -Oversaw record combat phase effort; finished inspection in unheard of 50 hours, beating three day-standard; and allowed aircraft quick-turn for priority direct -action mission which captured 6 insurgents. -Identified a faulty UHF transmitter and receiver during failed transmission of radio and executed a full operation checkout within 20 minutes. -Fixed a transient C-141 s Identification Friend or Foe mode 4 data dysfunction throug ssessing a faulty loader as well as replacing and reloading the correct codes, w hich enabled mission to launch one hour early.

WORK OVERVIEW Walmart ~ West Memphis, AR Co-Manager 2008-Present -Engage in overseeing $94M/year sales facility operation. -Maximize sales opportunities through effective merchandise presentation and ens uring compliance with company policies and procedures by managing hourly associa tes and managers accountable. -Oversee personnel development initiatives through designing effective hiring, t raining, and mentoring programs. -Guarantee that sales and profit goals are achieved. L3 Communications ~ Fort Walton Beach, FL Aircraft Scheduler / Project Specialist 2007-2008 -Organized scheduling of all AFSOC C-130 aircraft for Isochronal Inspections at facility located in Florida. -Negotiated with five different bases around the world altogether with the posit ioned aircraft in Iraq and Afghanistan. -Served as primary head of AFSOC maintenance on everyday basis as to the status of all ongoing inspections and issues with any aircraft. United States Air Force ~ Hurlburt Field, FL Executive Officer/ Sortie Support OIC 2004-2007 -Led as sortie support OIC for MH-53 helicopter and provided support in all oper ations as well as maintenance.

-Guaranteed appropriate handling and consumption of more than $4 million in assi gned equipment in behalf of 15 MH-53J/M helicopters. -Managed operating budget of $240,000 to achieve mission needs. -Served as executive officer for two years to four senior officers. -Arranged and led staff activities supporting 7 squadrons and 2,800 personnel. -Directed operations of 30 staff personnel and information management programs p roviding 1,000 document submissions a month. Texas State University ~ San Marcos, TX Us Air Force mechanic 1997-2002 -Received full scholarship from Air Force for the completion of bachelor s degree and urned to active duty after graduation as a commissioned officer. United States Air Force ~ Various Locations C-5 Aircraft Communication / Navigation Technician 1997-1999 -Worked as aircraft mechanic on C-5, C-130, C-141, C-17, DC-10, L1011, DC-8, 747 , and 757. -Assessed and fixed radio and navigation systems on every aircraft and conducted inspections of associated equipment.

EDUCATION Master of Science in Family Studies Amberton University ~ Garland, TX ~ Expected date of completion: Dec 2011 Bachelor of Applied Arts and Sciences, Minor in Aerospace Studies Graduated cum laude Texas State University ~ San Marcos, TX ~ 2004 Associate Study of Avionics Technology Graduated summa cum laude Community College of the Air Force ~ Montgomery, Alabama ~ 2001

MILITARY AWARDS Company Grade Officer of the Year ~ 2006 Company Grade Officer of the Year ~ 2005 Company Grade Officer of the Quarter ~ 2005 Airman of the Quarter ~ 2001 Airman of the Year ~ 1999 Professional Maintenance Performer of the Month ~ 1999 Professional Maintenance Performer of the Year ~ 1999 Airman of the Quarter ~ 1998

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