Jeanne Pence, MA, RN, SPHR, COHN-S/CM PO Box 306 Milligan, NE 68406 jp1178fbe@westpost.

net Tel: (402) 629-4541 Alt:(402) 710-9391 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ SUMMARY OF QUALIFICATIONS ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Offer nearly 30 years' experience in nursing management and leadership positions where I have successfully developed, implemented and influenced corporate polic ies and programs; 6 years' experience as a Human Resources Manager. * Strong background in management, leadership and consensus-building, program de velopment, recruiting, training, and public relations * Excellent verbal and written communication skills: published in professional t rade journals; featured speaker in numerous seminars and meetings * Four years' experience serving as Senator in the nonpartisan Nebraska Unicamer al Legislature, working collaboratively with various interest groups and stakeho lders to successfully influence policy development and negotiate to pass legisla tion; served as Vice Chairman of the Business and Labor Committee, actively infl uencing legislation to positively impact both employee welfare and the business community Recent Achievements: * Effectively decreased turnover rate at Cook's Ham from 31% in 2008 down to 15% in 2010 while increasing full-time production staff by 8%; reduced HR departmen t administrative staff while concurrently increasing productivity and profitabil ity levels through providing additional services to employees; improved employee /labor relations in non-union environment through development of interactive emp loyee committee and numerous improved Quality of Work Life programs. * Developed and enabled the District 32 Advisory Task Force, a constituent-run a nd governed think tank for my District that received national attention from Cou ncil of State Governments for its creative approach to involving constituents in policy development ~~~~~~~~~~~~~~~~~~~~~~~~~~~ PROFESSIONAL EXPERIENCE ~~~~~~~~~~~~~~~~~~~~~~~~~~~ 6/2008 - Present FARMLAND FOODS INC/division of SMITHFIELD FOODS, Cook's Ham Lincoln, NE Human Resources Manager, Senior Professional in Human Resources (SPHR) Manage the efficient and effective operation of all aspects of the business unit 's HR functions, involving employment-related policies, procedures, processes an d systems; oversee legal and regulatory compliance matters, contracts, and busin ess strategy; manage benefit programs including 401-K enrollment, tuition reimbu rsement, health/disability insurance programs, monitoring employee utilization t o propose program modifications including wellness; sustain positive labor relat ions through direction to supervisors to ensure consistency in discipline, best practices, accountability, and positive behaviors; generate and sustain positive multi-cultural labor and employee relations environment through both direct emp loyee contacts and departmental policy administration; manage compensation progr ams within target markets and matrices, conducting periodic surveys as necessary ; manage Ramp-In and ongoing employee training programs to meet regulatory compl iance and modify as necessary to meet targeted employee training needs.

8/1996 - 6/2008 FARMLAND FOODS INC/division of SMITHFIELD FOODS Crete, NE Senior Occupational Health Nurse Specialist and Case Manager, Certified (COHN-S/ CM) Responsible for direct medical care rendered to over 2000 employees at pork proc essing facility, including management of workers' compensation claims in collabo ration with claims adjustors; responsible for organizing corporate response to C ourt petitions including testimony in trials and legal depositions for compensat ion claims; develop, implement and evaluate safety and health policies cooperati vely with executives, management staff and line workers in union shop; crafted c urrent policy and procedure manuals for both direct care and case management cur rently in use in kill/cut plants; active in Project 300, our first expansion pla n to move from 800 employees to 1200 while decreasing employee turnover from ove r 80% to 14% during same period; survived and thrived during numerous supervisor y turnovers and development of new corporate philosophies and strategies while r ecovering from bankruptcy. 4/1994 - 7/1996 PROFESSIONAL HOME HEALTH CARE AGENCY, INC./HEALTH DIRECTIONS, INC. Corbin, KY Director of Human Resources/Education/Staff Development Responsible for administrative/educational/clinical concerns for home health car e management company and client agencies; active in development of both company and client business plans, marketing plans, departmental budgets, and policies/p rocedures working in the Planning and Development department; helped review and negotiate benefit agreements w/broker and legal consultants; field work troubleshooting staff turnover in two client agencies following departure of HR staff m embers; developed and presented effective management-training seminars on a vari ety of topics; assisted Clinical Services with development of policies/procedure s, budget preparation, effective documentation, and quality assurance auditing; responsible for preparation of monthly Action Plans and Progress Reports for Pla nning and Development dept.; published weekly wellness column for local newspape r as well as monthly wellness articles for company newsletter. 6/1991 - 7/1996 HOSPICE OF THE KY RIVER Richmond, KY Relief Staff Nurse Weekend relief nursing care duties for 10-15 terminally ill patients, with 24-ho ur direct care responsibility. 10/1991 - 4/1994 CUMBERLAND VALLEY DISTRICT HEALTH DEPARTMENT McKee, KY Community Health Nursing Supervisor March, 1993 - April, 1994 - Responsible for District-level training and staff as sistance with each branch office supervisor in areas of medical records document ation and compliance, initial insurance certification and recertification of all claims, orientation of new employees, recruitment, and ongoing training for bot h supervisors and health care workers in the Home Health and Hospice programs; d eveloped and presented in-service training programs for entire District staff as well as the KY Cabinet for Human Resources. Oct, 1991 - March, 1993 - Directly responsible for all daily operations of count y Home Health Agency as branch office nursing supervisor, including staffing, em ployee relations, discipline and counseling, patient care, third party payor com munications, documentation for all private insurance and Medicare/Medicaid claim s, and compliance with all federal, state, and local regulations and program sta

ndards. 1988 - /1991 Brethren Hillcrest Homes LaVerne, CA Director of Human Resources (1989-1990); Director of Nursing Services (1988-1989 ) Director of Human Resources - Responsible for development and adminstration of p ersonnel policies, including compliance with all federal, state, and local regul ations and corporate policies; developed new employee handbook; developed and im plemented comprehensive training programs for supervisors and executive staff; i mplemented "Brown Bag Seminars" with creative use of staff breaks for sessions o n a variety of personal and general-interest topics; maintained personal BRN Pro vider Number qualification to certify courses I taught for CEU credits. Director of Nursing Services - Responsible for the quality of care and health co ncerns of all residents in multiple levels of care: skilled, intermediate, assis ted living, and congregational living; performed training, development, and moti vation of a staff of 60 direct caregivers. 1986 - /1988 Colonial Manor Convalescent Hospital West Covina, CA Director of Nursing Services, Certified in Gerontology (RN-C) Held direct responsibility for health care of 54 skilled-care resident; worked d irectly with the administrator in performing marketing and public relations func tions, increasing private pay census from 18 in 1984 to 33 in 1986; improved qua lity of nursing care provided to residents as evidenced by top star rating level from CA Consumer Services; developed cutting-edge resident activity programs re cognized statewide. 1984 - /1986 Foothill Family Practice Glendora, CA Back Office Nurse Coordinator Assisted Dr. Tim Ferguson, MD, with patient assessment, teaching, surgery, veini puncture, radiology, and numerous other activities; coordinated care for nursing home residents and communications with nursing facilities. 1980 - /1983 Mt. Pleasant Retirement Village Monroe, OH Inservice Education Coordinator Developed, implemented, evaluated, and managed inservice training programs for s ix different departments, along with state-certified onsite Nursing Assistant Tr aining Program (classroom and clinicals); lectured and gave seminars in various community settings on topics such as wellness, gerontology, and Medicare issues. 1976 - /1978 Bethesda North Hospital Montgomery, OH Staff Nurse Performed primary nursing care duties for both medical and surgical patients. ~~~~~~~~~~~~~ EDUCATION ~~~~~~~~~~~~~ 2010 Organizational Management Master of Arts in Organizational Management with Human Resources Emphasis GPA: 4 .0 - Ashford University, Clinton, IA

2000 Health Care Administration Bachelor of Arts in Health Care Administration GPA: 3.86 - Concordia University, Seward, NE ~~~~~~~~~~~~~~~~~~~~~~~~ SPECIALIZED TRAINING ~~~~~~~~~~~~~~~~~~~~~~~~ Senior Professional in Human Resources - HR Certification Institute - 2009 - pre sent Certified Case Manager - ABOHN - 2004 - present Certified Occupational Health Nurse - Specialist - ABOHN - 2001 - present Certified in Gerontology, ANCC, 1987-2000 Certified Zenger-Miller Program Trainer/Facilitator - 1999 Certified Haz-Mat Responder, EMT-B, Certified Hearing Conservationist - 1997 ~~~~~~~~~~~~~~~~ DISTINCTIONS ~~~~~~~~~~~~~~~~ 2007 Nebraska Nurse of the Year - NAOHN 2005 Henry Toll Fellow, State of Nebraska 2003 BILLD Fellow - Bowhay Institute for Legislative Leadership Development 2004 Legislative Leader of the Year, Nebraska Retail Federation 2000 Outstanding Graduate in Health Care Administration Program, Concordia 1988 Outstanding Director of Nurses, Southern California C.A.C. 1988-1997 Who's Who in American Nursing