EMMY SUYDAM, SPHR, GPHR

New York, NY 10128 EmmySuydam@rcn.com

SENIOR HUMAN RESOURCES BUSINESS PARTNER CITIBANK GE CAPITAL METLIFE

A strategic planner who institutes progressive HR practices. Catalyst for a series of innovative HR initiatives. Completed extremely challenging assignments. International and cross-cultural expertise. Creative thinker, problem solver and decision maker. Successful in intense and demanding environments.
CERTIFICATIONS Senior Professional in Human Resources (SPHR) Global Professional in Human Resources (GPHR) Certified Executive Coach Six Sigma Green Belt Certified Myers-Briggs Type Indicator Practitioner BarOn Emotional Quotient Inventory (EQ-i) BarOn Emotional Quotient-360 (EQ-360) Hogan Assessments A Business Partner who solves problems and drives positive change.
o

o o

From the ground up, built a new Marketing Team. Recruited a majority of the team based on the plan. New structure provided greater clarity of reporting and clear roles, which resulted in conflict resolution, increased performance, and ultimately better marketing operations. Helped the new CIO formulate his principles of HR management and communication strategy to develop his team. Followed up on Employee Satisfaction Survey on job satisfaction, career pathing, reward/recognition, and work life balance to initiate action plans, which increased employee satisfaction, and improved management of employee relations and communications. Managed successful HR integration of the Tokyo operation after GE acquired a Japanese insurance company Toho Seimei.

A Strategic HR generalist who leads various progressive HR practices and initiatives. o Successfully provided counsel to all the client groups on HR initiatives including a project to become a Global Employer of Choice and a formal review of organizational performance and leadership assessment, and spearheaded action plans to improve department and employee performance. EXPERIENCE

MACYS, Secaucus, NJ Director of Human Resources

2010-2011

Oversaw all aspects of HR ranging from recruitment, retention, succession planning, associate relations for Macys Logistics and Operations. Continually upgraded the talent by recruiting for all open positions. INTERNATIONAL AIDS VACCINE INITIATIVE (IAVI), New York, NY Human Resources Director 2006-2009

Provided a full range of generalist services including talent management and organizational development. Improved staff retention and reduced annual turnover rate from 20.15% to 9.60% by developing and launching various onboarding programs including new managers assimilation, presidents breakfast, onboarding partner program and comprehensive orientation programs. Established and improved IAVIs talent management and recruiting process/system. Successfully filled a total of 145 positions for the 200-employee organization.

EMMY SUYDAM, SPHR, GPHR

Page Two 2006

METLIFE, INC., New York, NY

Human Resources Consultant Provided staffing and generalist services for MetLifes International Operations.

Reviewed and customized recruiting strategies for each open position that improved effectiveness of interview process. Successfully filled VP-level positions including VP of Marketing and Chief Actuary. 2003-2005

SUNSTAR INC. (Global Manufacturer of Oral Care Products), New York, NY Regional Human Resources Manager-North America

Developed global HR policies, created overall HR strategies, and streamlined HR processes for North America.

GE CAPITAL REAL ESTATE, Stamford, CT Human Resources Manager

2000-2002

Provided a full range of generalist services including organizational design/development, succession planning, compensation/salary planning, staffing/recruiting, employee relations, performance management, and training/development for seven departments and three overseas regions (Asia, Australia, and Canada). Implemented various progressive HR practices and initiatives for client groups, such as quality growth survey, new managers assimilation, senior leaders skip-level meetings, and workout sessions. Successfully provided counsel to all the client groups on required elements of the annual HR review including OD, succession planning, and performance management (the 9-block assessment). Worked closely with a project manager to ensure successful integration of major new acquisition. Developed and administered a diversity recruiting initiative that increased workplace diversity.

CITIBANK, N. A. 1987-1999 12 years of HR Generalist as well as recruiting management experience supporting 400 employees Assistant Vice President, Corporate Human Resources New York, NY (1996-1999)
Managed entire professional staff and management associate recruiting process, from initial screening through final results, for U.S. and international candidates. Reduced costs by approximately $100,000 per year. Improved effectiveness of initial interview process. Developed and delivered special presentation to senior management regarding new proposals which were accepted and resulted in significant cost reductions.

Human Resources Manager (1987-1995)

Served as generalist in areas of leadership assessment and development, succession planning, staffing, performance management, compensation/salary planning, training/development, employee relations, employee communications, and expatriate coordination. Successfully handled annual HR review (talent inventory/leadership succession) for client groups. Interviewed over 1,400 candidates annually; successfully recruited 25 to 30 new hires each year from top universities. EDUCATION Michigan State University, East Lansing, MI M.A., Communication with an emphasis on Intercultural Communication Rikkyo (St. Pauls) University, Tokyo B.A., English & American Literature