STEVEN JACOBS 35446 8th Ave SW Federal Way Washington 98023 253-202-3122 * Email sj118fc82@westpost.

net SUMMARY OF QUALIFICATIONS Regional Sales Manager / Divisional Sales Manager / Vice President of Sales Influential communicator offering superior interpersonal skills to forge relationships based on mutual trust and respect with peers, staff, and customers. Champion of professionalism; demands the highest ethical standards. Wide-ranging perspectives; possesses in-depth understanding of diverse business cultures; exceptional talent in driving marketing/sales strategies. * Versatile sales leader accomplished in catapulting business to new levels of success, including turning around the worst performing division of a leading factory-authorized tire supplier through enhanced accountability, team building, and hands-on management; achieving double digit growth. * Possesses 19 years of experience in uncovering opportunities; proven skill in spearheading retail sales, negotiations, advertising, marketing, and new business development. * Bottom-line focused; effective in bolstering profitability, volume, and customer satisfaction, as well as optimizing cost control, revenue growth, and operational processes. Areas of Expertise * * * * * * * * * * * * * * Long-Term Relationships Customer Loyalty Mentoring & Coaching Team Building & Leadership Customer Focused Sales Strategies Partnerships Budgeting/Finance Product Positioning Staff Training & Motivation Strategic Planning Industry & Engineering Expertise Advertising & Marketing Market Research & Analysis Contract Negotiations

SELECTED CAREER HIGHLIGHTS * Provided exceptional leadership as Division Sales Manager with DEALER TIRE, LLC.; 2 regional managers were honored as the top in the nation and 70% of team reached their quotas in 2009 - the highest percentage in the company. * Generated double digit growth over 4 consecutive years with the inclusion of Idaho, Montana and Alaska

to the territory as Regional Sales Manager with WELLS FARGO AUTO FINANCE. * Significantly expanded market share and bolstered corporate presence in key target areas for both DEALER TIRE, LLC. and WELLS FARGO AUTO FINANCE. PROFESSIONAL EXPERIENCE DEALER TIRE, LLC., Seattle, Washington * 2007 - 2010 Factory-authorized tire supplier to more than 6,000 dealerships, primarily those of leading German and Japanese automakers. Division Sales Manager: Forged mutually beneficial relationship with 4 manufactures. Provided leadership to Regional Managers, with oversight of 450 dealerships. Bolstered customer service through product enhancements. Defined performance metrics focused on goal attainment working collaboratively with the management team. Facilitated tracking through improved processes. Identified, hired, developed, and trained 13 employees. Selected Contributions: * Positioned the organization favorably to meet objectives; one of three divisions out of a total of 13 to meet target goals in 2009. * Grew market share 13% by expanding into new territories, including Alaska and Hawaii. * Formed and maximized Regional Alliance Relationships with manufacturers such as Toyota, Mercedes, Nissan, BMW Infiniti, Lexus, Volkswagen, and Mopar. * Achieved a17% increase in units and 2.9% increase in market share after taking over the reigns of the Rocky Mountains territory. * Empowered staff with a 12% increase in customer face time and enabled them to penetrate 100% of their market through the implementation of an innovative territory management process. * Maximized accountability at the national level and elevated exposure through the introduction of a daily activity review. WELLS FARGO AUTO FINANCE, Seattle, Washington * 2002 - 2007 The automotive financial services arms of Wells Fargo & Company, a diversified financial services company with operations around the world. Regional Sales Manager: Led all sales activities in a multi-state region, including prospecting, territory development, demonstrations, presentations, on-going sales process, and account management. Hired and managed a dynamic team of sales and support personnel; arming them with key knowledge of retail and lease financing to better serve customers. Selected Contributions: * Generated double digit growth over 4 consecutive

years with the inclusion of Idaho, Montana, and Alaska to the territory. * Facilitated a significant increase in face time and efficiency for the entire region with the creation of a territory management process. * Saved the company $150,000 in the first year of a project to review and eventually eliminate company cars; reducing liability. Additional roles included Branch Manager with Wells Fargo Financial (1995 - 2002). Details on request. EDUCATION Extensive Coursework in Master of Education Program / Curriculum and Development SEATTLE PACIFIC UNIVERSITY, Seattle, Washington Bachelor of Science in Business Administration General Management PORTLAND STATE UNIVERSITY, Portland, Oregon Additional training included United States Drill Sergeant Academy (Fort Lewis, Washington) and several leadership seminars and continuing education courses. Details on request.