Cynthia Ball 8309 Briarthorne Place Raleigh, NC 27613 cbf1c0ae@westpost.

net SUMMARY OF QUALIFICATIONS Award winning sales professional with success in branch office and small busines s management * Managed the operations and goal attainment of four different branches of a Fin ancial Institution * Experienced in hiring and training new employees to ensure efficient operation * Extensive experience with mortgage, personal and revolving loans * Assisted with start up and operation of a very successful family landscaping b usiness * Progressed quickly and offered promotion to district manager as incentive to r emain with company * Licensed Life and Health Insurance Agent EXPERIENCE The Connor Group, Durham, NC 2010 Leasing Consultant * Showed and leased apartments to potential residents * Leased18 apartments in the first month of position * Inspected currently occupied units and sold customers on renewing their leases * Provided excellent customer service to current residents to retain good custom er relations and encourage lease continued lease renewals Aflac, Raleigh-Durham, NC Sales Associate 2009 - 2010 * Generated up to 40 cold calls per day to develop own client portfolio with no supplied leads for both individual and corporate accounts * Established corporate account with 100 employees, wrote 70% of the company whi le only meeting with 80% of the employees * Opened 55 new accounts within first five weeks with company generating $33,154 K in new premiums * Achieved numerous awards as new employee, met 3 of the 5 new associate yearly goal awards within first five week on the job: Fast Start $5,500 gross premium, Super Fast Start $11,000 gross premium, and Fireball $25,000 gross premium * Second top producing agent in 4th quarter 2009 for entire region Carolina Green Lawn Service, Raleigh, NC Vice-President 1990 - 2007 * Assisted with establishing successful family business that generated over $400 K in gross revenues * Generated new accounts growing business by 100% within one year's time * Handled all business finances including payroll, 1099's, payroll and business taxes, accounts payable and receivables Household Financial Services, Raleigh, NC 919-848-0160 919-280-9159

1982-1993 Branch Manager, (office with $12M in revenues * Managed 7 employees, was in charge of all hiring, and ensured operation effici ency * Generated a minimum of $125K in new business each month and met monthly loan a nd collection quotas * Originated and processed mortgage loans, revolving loans, and personal loans a nd held highest level of approval responsibility * Achieved less than a 1% employee turnover rate EDUCATION University of North Carolina at Chapel Hill, Chapel Hill, NC Bachelor of Science, Business Administration